Workplace Issues Ebook

Team-Based Organizing

noreply@blogger.com (Save Book) — Mon, 27 Oct 2008 00:38:00 +0000

Team-Based Organizing (Advances in Interdisciplinary Studies of Work Teams)
By M. Beyerlein, D. Johnson, S. Beyerlein

Publisher: JAI Press
Number Of Pages: 224
Publication Date: 2003-01-01
ISBN-10/ ASIN: 0762309814
ISBN-13/ EAN: 9780762309818

The ninth volume of the series Advances in Interdisciplinary Studies of Work Teams concludes the series with a focus on team-based organizing. The context for teams is critical to their success. Environmental factors may determine team goal accomplishment more than factors internal to the team do. In particular, alignment of support systems with work teams influences how well they can function and how the team members feel about reaching challenging goals.

In this volume, the initial chapter sets the stage for a context focus by describing the critical success factors that impact team environments and how to address those factors. The second chapter focuses on effective change practices for transforming organizations into effective collaborative systems. The third chapter examines the fit of support systems with teams, including management systems and culture. Chapter four ties these system pieces together in a model that translate.

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Golden Circle Secrets: How to Achieve Consistent Sales Success Through Customer Values & Expectations

noreply@blogger.com (Save Book) — Mon, 27 Oct 2008 00:31:00 +0000

Golden Circle Secrets: How to Achieve Consistent Sales Success Through Customer Values & Expectations
By Dale Midgley, Ben Midgley

Publisher: Wiley
Number Of Pages: 192
Publication Date: 2005-04-28
ISBN-10/ ASIN: 0471718572
ISBN-13/ EAN: 9780471718574

A father and son sales team reveal the secrets of sales success

In Golden Circle Secrets, father-and-son team Dale and Ben Midgley show management and the sales team how to achieve consistent success in sales. Based on a unique new strategy that responds to customer values and expectations, the Midgleys reveal how sales and management are inseparable components of sales success that must work in tandem to produce consistent results for an organization. Sales increase when management and its sales force are on the same page. The "golden circle" is based on a customer-oriented business system specifically designed to help companies attract and satisfy customers and energize employees, while maintaining a consistently healthy level of profits.

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Sales Careers: The Ultimate Guide to Getting a High-Paying Sales Job

noreply@blogger.com (Save Book) — Mon, 27 Oct 2008 00:23:00 +0000

Sales Careers: The Ultimate Guide to Getting a High-Paying Sales Job
By Louise M. Kursmark, Edward R. Newill

Publisher: JIST Works
Number Of Pages: 196
Publication Date: 2003-08
ISBN-10/ ASIN: 1563709597
ISBN-13/ EAN: 9781563709593

Guide to finding out if the sales industry is right for you. Explains the industry and the many types of jobs in it; and shows how to assess your skills, traits, and personal characteristics and how they would fit with a career in sales. Analyzes what sales jobs pay; including salary, bonus, commission, and other compensation structures.

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Complex Responsive Processes in Organizations: Learning and Knowledge Creation

noreply@blogger.com (Save Book) — Mon, 27 Oct 2008 00:19:00 +0000

Complex Responsive Processes in Organizations: Learning and Knowledge Creation (Complexity and Emergence in Organizations)
By Ralph Stacey

Publisher: Routledge
Number Of Pages: 208
Publication Date: 2001-03-29
ISBN-10/ ASIN: 041524918X
ISBN-13/ EAN: 9780415249188

This work demonstrates how the 'knowledge economy' can be seen in a new light when considered from a complexity perspective. It stresses the importance of relationships as a source of - and influence on - information and knowledge creation.

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The Global Market: Developing a Strategy to Manage Across Borders

noreply@blogger.com (Save Book) — Mon, 27 Oct 2008 00:15:00 +0000

The Global Market: Developing a Strategy to Manage Across Borders (Jossey Bass Business and Management Series)
By John A. Quelch, Rohit Deshpande

Publisher: Jossey-Bass
Number Of Pages: 432
Publication Date: 2004-05-31
ISBN-10/ ASIN: 0787968579
ISBN-13/ EAN: 9780787968571

The twin forces of ideological change and the technology revolution make globalization the single most important issue facing executives today. But many companies who have developed a presence in the global market now face the challenges inherent in creating a multinational presence with the demands of the "unglobal consumer" who does not have a "one size fits all" need. Here, HBS Professors John Quelch and Deshpande bring together 13 Harvard Business School professors to discuss these and other problems and benefits encountered by executives in global markets. Topics to be discussed include: operating costs of global advertising and marketing services, global product standards; managing global supply chains; global account management; global brands; global knowledge sharing and performance drivers; managing global customers; and social marketing for global economic development.

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The Six Disciplines of Breakthrough Learning: How to Turn Training and Development Into Business Results

noreply@blogger.com (Save Book) — Mon, 27 Oct 2008 00:07:00 +0000

The Six Disciplines of Breakthrough Learning: How to Turn Training and Development Into Business Results
By Calhoun W. Wick, Roy V. H. Pollock, Andrew McK. Jefferson, Richard D. Flanagan

Publisher: Pfeiffer
Number Of Pages: 256
Publication Date: 2006-04-14
ISBN-10/ ASIN: 0787982547
ISBN-13/ EAN: 9780787982546

The Six Disciplines of Breakthrough Learning presents an innovative approach that accelerates the transfer and application of corporate learning. The Six Disciplines provides the definitive road map and tools for optimizing the business impact of leadership and management training, sales, quality, performance improvement, and individual development programs. This important book presents the theories and techniques behind the approach and includes expert advice for bridging the learning-doing gap. The authors recommendations are illustrated with dozens of real-life examples from successful companies on the cutting edge of results-driven educational performance.

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ERP: Tools, Techniques, and Applications for Integrating the Supply Chain, 2nd Edition

noreply@blogger.com (Save Book) — Sun, 26 Oct 2008 23:57:00 +0000

ERP: Tools, Techniques, and Applications for Integrating the Supply Chain, Second Edition (The St. Lucie Press Series on Resource Management)
By Carol A Ptak, Eli Schragenheim

Publisher: CRC
Number Of Pages: 464
Publication Date: 2003-10-20
ISBN-10/ ASIN: 1574443585
ISBN-13/ EAN: 9781574443585

Completely revised and updated, ERP: Tools, Techniques, and Applications for Integrating the Supply Chain, Second Edition describes, from the perspective of a business manager, concepts and tools for enterprise planning, management, and execution. The text is written in an easy-to-read format, with many real examples from a variety of industries that illustrate key points. This book can be used over and over, as a quick reference to obtain insight into ERP topics. The Second Edition introduces many new topics, including:

- Supplier relationship management (SRM)
- Strategic sourcing
- Throughput supply chain measures such as inventory dollar days and throughput dollar days
- Product Life Cycle Management (PLM)
- Technology architecture choices
- Customer relationship management With the help of a supplemental CD containing a Management Interactive Case Study System (MICSS), this volume explains the application of ERP tools and techniques to different types of businesses, and enables you to test the concepts in a computer simulation model.

You can control the dynamics of handling an ERP program within a virtual company, and learn from the resulting analysis of how to guide to this company to financial success. This simulation package allows you to test your newly acquired knowledge before implementing your chosen ERP system.

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he New Bottom Line: Bridging the Value Gaps that are Undermining Your Business

noreply@blogger.com (Save Book) — Sun, 26 Oct 2008 23:51:00 +0000

The New Bottom Line: Bridging the Value Gaps that are Undermining Your Business
By Alan Mitchell, Andreas W. Bauer, Gerhard Hausruckinger

Publisher: Capstone
Number Of Pages: 276
Publication Date: 2003-08-20
ISBN-10/ ASIN: 1841124761
ISBN-13/ EAN: 9781841124766

This radical, provocative and inspiring book explores a tectonic shift at the very heart of business. A shift that making the old bottom line of corporate profitability the servant of a new master: a new person-centric bottom line of personal profitability or value in my life.

So what? No bottom line? No more profit?

Of course not! Every organization must cover its costs. Every business has to make a profit
to survive. The authors of The New Global Line remarkably show that the necessary requirements for doing so are changing, and why this transformation containing important elements of both evolution and revolution is under way, how its undermining the foundations of once-great businesses and brands, and how its throwing up huge new opportunities.

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Quality Control for Dummies (Business & Personal Finance)

noreply@blogger.com (Save Book) — Sun, 26 Oct 2008 23:32:00 +0000

Quality Control for Dummies (Business & Personal Finance)
By Larry Webber, Michael Wallace

Publisher: For Dummies
Number Of Pages: 384
Publication Date: 2007-01-03
ISBN-10/ ASIN: 0470069090
ISBN-13/ EAN: 9780470069097

So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession.

Quality Control For Dummies is the straightforward, easy guide to improving your company’s quality. It covers all of today’s available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools you’ll ever need to enhance your company’s quality, including:

* Understanding the importance of quality standards
* Putting fundamental quality control methods to use
* Listening to your customer about quality issues
* Whipping quality control into shape with Lean
* Working with value stream mapping
* Focusing on the 5S method
* Supplement a process with Kanban
* Fixing tough problems with Six Sigma
* Using QFD to win customers over
* Improving you company with TOC

This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, you’ll be able to speed up production, eliminate waste, and save money!

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Six Sigma Workbook For Dummies (Business & Personal Finance)

noreply@blogger.com (Save Book) — Sun, 26 Oct 2008 23:25:00 +0000

Six Sigma Workbook For Dummies (Business & Personal Finance)
By Craig Gygi, Bruce Williams, Terry Gustafson

Publisher: For Dummies
Number Of Pages: 312
Publication Date: 2006-10-02
ISBN-10/ ASIN: 0470045191
ISBN-13/ EAN: 9780470045190

Improve your efficiency -- and bring in big profits!

Need help implementing or understanding Six Sigma? Want to take this powerful problem-solving methodology and apply it to your business? Six Sigma isn't just for Fortune 500 companies anymore; it's for every business, even yours, no matter how big or small. This hands-on workbook provides the knowledge, insight, and practical exercises you need to master Six Sigma and put it to work in your business. Perfect as a companion workbook for Six Sigma For Dummies -- or any other Six Sigma book -- Six Sigma Workbook For Dummies gives you a wealth of examples, problems, and other tools you need to turn Six Sigma theory into practice -- today!

Discover:
* How to form and lead a Six Sigma initiative
* Project alignment with business objectives and strategy
* How to create process flow maps and models
* Chart and graph plotting for analysis and interpretation
* Methods for calculating Sigma scores
* How to quantify variable relationships

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Risk Management: The Bottleneck Is at the Top of the Bottle

noreply@blogger.com (Save Book) — Sun, 21 Sep 2008 01:47:00 +0000

Risk Management: The Bottleneck Is at the Top of the Bottle
By Dimitris N. Chorafas

Publisher: Palgrave Macmillan
Number Of Pages: 256
Publication Date: 2004-03-18
ISBN-10/ ASIN: 1403921431
ISBN-13/ EAN: 9781403921437

The author outlines the reasons why management risk must be examined within the perspective of each company's business challenges. He suggests there is a synergy between shareholder value and business ethics. He also underlines the importance of honesty, the risks associated with short-sighted management and over-centralization, the benefits of innovative strategies and senior management's accountability for reliable financial reporting. The text is based on an extensive research project done by the author between 2000 and 2002 in the US, the UK, France, Italy and Switzerland.

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Retention Management: Strategies, Practices, Trends

noreply@blogger.com (Save Book) — Sun, 21 Sep 2008 01:43:00 +0000

Retention Management: Strategies, Practices, Trends (Saratoga Institute/AMA Special Reports)
By Saratoga Institute

Publisher: AMACOM
Number Of Pages: 120
Publication Date: 1997-12-11
ISBN-10/ ASIN: 081447974X
ISBN-13/ EAN: 9780814479742

Original research sponsored by American Management Association.

Companies today are facing a serious talent shortfall,marked by heavy financial consequences—reduced productivity, lost intellectual capital, customer defections, and lower sales. Not to mention the high costs of replacing employees.

Why do employees voluntarily leave their jobs? What are the root causes for the rentention problems that plague so many American corporations? And what are some of the potential remedies? That’s what Retention Management seeks to explain.

CURRENT, ORIGINAL DATA...CLEAR, INFORMED ANALYSIS

Retention Management reveals the key findings of a landmark survey conducted in the summer of 1997 by the prestigious Saratoga Institute. It supplies both raw data and textual analysis to explain how organizations as varied as Dell Computer, Haggar Clothing, Honda of America, Mayo Clinic Arizona, and Volunteers of America are dealing with one of today’s most pressing corporate challenges: retaining top talent.

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Building Team-Based Working: A Practical Guide to Organizational Transformation

noreply@blogger.com (Save Book) — Sun, 21 Sep 2008 01:39:00 +0000

Building Team-Based Working: A Practical Guide to Organizational Transformation (One Stop Training)
By Michael A. West, Lynn Markiewicz

Publisher: Wiley-Blackwell
Number Of Pages: 184
Publication Date: 2003-10-31
ISBN-10/ ASIN: 1405106115
ISBN-13/ EAN: 9781405106115

This book gives managers and consultants practical guidance on how to build organizations that are structured around effective teamworking.

* This text focuses on how to build organizations that are structured around teams.
* Ideal for managers or consultants who are introducing team-based working into organizations.
* Examines the psychological and social processes that can facilitate or obstruct successful teamwork.
* Each chapter contains aims, activities, support materials and tools.
* Support materials can also be downloaded from the accompanying CD.
* Based on evidence gathered by the authors over 20 years of practical management experience, research in organizations, and consultancy.

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Employee Well-being Support: A Workplace Resource

noreply@blogger.com (Save Book) — Sun, 21 Sep 2008 01:34:00 +0000

Employee Well-being Support: A Workplace Resource
By Andrew Kinder, Rick Hughes, Cary L. Cooper

Publisher: John Wiley & Sons
Number Of Pages: 352
Publication Date: 2008-09-30
ISBN-10/ ASIN: 0470059001
ISBN-13/ EAN: 9780470059005

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The Four Levers of Corporate Change

noreply@blogger.com (Save Book) — Sun, 21 Sep 2008 01:25:00 +0000

The Four Levers of Corporate Change
By Peter L. Brill, Richard Worth

Publisher: AMACOM
Number Of Pages: 190
Publication Date: 1996-10-21
ISBN-10/ ASIN: 0814403395
ISBN-13/ EAN: 9780814403396

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Mediating Dangerously: The Frontiers of Conflict Resolution

noreply@blogger.com (Save Book) — Sun, 21 Sep 2008 01:22:00 +0000

Mediating Dangerously: The Frontiers of Conflict Resolution
By Kenneth Cloke

Publisher: Jossey-Bass
Number Of Pages: 272
Publication Date: 2001-03-06
ISBN-10/ ASIN: 0787953563
ISBN-13/ EAN: 9780787953560

Sometimes it's necessary to push beyond the usual limits of the mediation process to achieve deeper and more lasting change. Mediating Dangerously shows how to reach beyond technical and traditional intervention to the outer edges and dark places of dispute resolution, where risk taking is essential and fundamental change is the desired result. It means opening wounds and looking beneath the surface, challenging comfortable assumptions, and exploring dangerous issues such as dishonesty, denial, apathy, domestic violence, grief, war, and slavery in order to reach a deeper level of transformational change.

Mediating Dangerously shows conflict resolution professionals how to advance beyond the traditional steps, procedures, and techniques of mediation to unveil its invisible heart and soul and to reveal the subtle and sensitive engine that drives the process of personal and organizational transformation. This book is a major new contribution to the literature of conflict resolution that will inspire and educate professionals in the field for years to come.

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Finding Your Way in the Consulting Jungle: A Guidebook for Organization Development Practitioners

noreply@blogger.com (Save Book) — Sun, 21 Sep 2008 01:16:00 +0000

Finding Your Way in the Consulting Jungle: A Guidebook for Organization Development Practitioners
By Arthur M. Freedman, Richard E. Zackrison, Richard Freedman

Publisher: Pfeiffer
Number Of Pages: 272
Publication Date: 2001-02-05
ISBN-10/ ASIN: 0787953008
ISBN-13/ EAN: 9780787953003

Chart your path in the consulting jungle!

Finding Your Way in the Consulting Jungle--a book in The Practicing Organization Development series--offers OD consultants the information and guidance they need to understand their place in the consulting network, differentiate themselves from other types of consultants, and work with both clients and colleagues to make sure everyone's needs and expectations are met.

Finding Your Way in the Consulting Jungle offers practical advice on how to:

* Differentiate and market yourself
* Interview prospective clients
* Write proposals

"Transports the reader from the safety of the classroom into the complex, unpredictable and often hazardous world that they describe as 'the consultant jungle.' It is a great resource for graduate level OD programs, consultant training courses, AND corporate managers who hire consultants."
-- C. Patrick Fleenor, Ph.D., director, International Business Programs, Albers School of Business and Economics, Seattle University

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The Handbook of Multisource Feedback: The Comprehensive Resource for Designing and Implementing MSF Processes

noreply@blogger.com (Save Book) — Sun, 21 Sep 2008 01:11:00 +0000

The Handbook of Multisource Feedback: The Comprehensive Resource for Designing and Implementing MSF Processes (Jossey Bass Business and Management Series)
by David W. Bracken, Carol W. Timmreck, Allan H. Church

Publisher: Pfeiffer
Number Of Pages: 608
Publication Date: 2000-12-12
ISBN-10/ ASIN: 0787952869
ISBN-13/ EAN: 9780787952860

The Comprehensive Resource for Designing and Implementing MSG Processes.

As organizations strive to make the best possible decisions on critical issues such as compensation, succession planning, staffing, and outplacement, they have increasingly turned to multisource feedback (MSF) for answers. But while use of MSF (or 360-degree) systems has proliferated rapidly, understanding of its complexities has not and many companies are moving forward with MSF amid a dangerous void of systematic research and discussion on this powerful process.

The Handbook of Multisource Feedback provides the most comprehensive compendium available of current knowledge and practice in MSF. The volume's diverse group of contributors which includes renowned academics, practitioners, and applied researchers represents the acknowledged thought leaders in the current and future practice of MSF. Through their multiple perspectives, they identify best practices in the design and implementation of MSF processes and offer key guidelines for decision making when using MSF.

The book offers solid grounding in the nuts and bolts of MSF data collection and reporting, providing a process model that leads the reader step-by-step through each phase of an MSF system. It details the developmental and decision-making uses of multisource feedback, describing MSF applications for improving executive development, organization development and change, teams, performance management, personnel decision, and more. And it addresses the realities of system forces that influence MSF processes, including legal, ethical, and cross-cultural issues.

The Handbook of Multisource Feedback will provide an ideal one-stop reference for practitioners, researchers, consultants, and organizational clients who need to understand the challenges of using multisource feedback.

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The Leadership Pipeline: How to Build the Leadership Powered Company

noreply@blogger.com (Save Book) — Sun, 21 Sep 2008 01:07:00 +0000

The Leadership Pipeline: How to Build the Leadership Powered Company
By Ram Charan, Stephen Drotter, James Noel

Publisher: Jossey-Bass
Number Of Pages: 224
Publication Date: 2000-11-01
ISBN-10/ ASIN: 0787951722
ISBN-13/ EAN: 9780787951726

Together, these authors have more first-hand experience in leadership development and succession planning than you're likely to find anywhere else. And here, they show companies how to create a pipeline of talent that will continuously fill their leadership needs-needs they may not even yet realize. The Leadership Pipeline delivers a proven framework for priming future leaders by planning for their development, coaching them, and measuring the results of those efforts. Moreover, the book presents a combination leadership-development/succession-planning program that ensures a steady line-up of leaders for every critical position within the company. It's an approach that bolsters the retention of intellectual capital as it eliminates the need to go outside for expensive "stars," who will probably jump ship before they reach their full potential anyway.

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Excel Essentials: Using Microsoft Excel for Data Analysis and Decision Making (Training Video)

noreply@blogger.com (Save Book) — Mon, 08 Sep 2008 15:08:00 +0000

Excel Essentials: Using Microsoft Excel for Data Analysis and Decision Making [Training Video]
A.J. Harnish Taylor

Publisher: Duxbury Press
Number Of Pages: none
Publication Date: 2002-11-13
ISBN/ ASIN: 0534393098
EAN: 9780534393090

Excel Essentials for Decision Making Video Tutorials include:

1. Review of Excel basics
2. Charting tips
3. Using data tables
4. Regression & forecasting
5. Using Solver
6. Using Pivot Tables much more

You may stop the videos and practice on your own using the included spreadsheets and documents. Exercises and links to Excel and Word docs on the CD make this a complete multimedia experience and an easy way to learn the basics of the most popular spreadsheet tool used in business today. Click 'open supporting files' in the navigation box to open the excel or word files that support that particular lesson or video note that all lessons do not have supporting files or docs but most do.

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Harvard Business Review September 2008

noreply@blogger.com (Save Book) — Sat, 06 Sep 2008 00:25:00 +0000

Harvard Business Review September 2008
by Harvard Business Review

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Harvard Business Review July 2008

noreply@blogger.com (Save Book) — Sat, 06 Sep 2008 00:21:00 +0000

Harvard Business Review July 2008
by Harvard Business Review

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Harvard Business Review June 2008

noreply@blogger.com (Save Book) — Sat, 06 Sep 2008 00:19:00 +0000

Harvard Business Review June 2008
by Harvard Business Review

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Harvard Business Review May 2008

noreply@blogger.com (Save Book) — Sat, 06 Sep 2008 00:13:00 +0000

Harvard Business Review May 2008
by Harvard Business School

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Harvard Business Review April 2008

noreply@blogger.com (Save Book) — Sat, 06 Sep 2008 00:10:00 +0000

Harvard Business Review April 2008
by Harvard Business Review

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