World of Washers

GE Profile launching new frontload washer

noreply@blogger.com (Brad) — Sat, 05 Jul 2008 17:01:00 +0000

I came across this new GE Profile frontload laundry pair while bouncing around the GE website. They definitely caught my attention with the very different design of the door! You can see more photos at GE's online photo gallery (champagne color is linked). I checked the websites of a few retailers and have not found them for sale at the major chains, so they must not be available yet.

It looks like the machine is very different from the frontload washer they sell under the GE label. If anything, they took a few features from the very successful GE Profile Harmony and incorporated them into a frontload washer.

A few features that GE has included in the machine:

SmartDispense Technology: Optional pedestal is required to utilize this feature. The detergent is held in a reservoir in the pedestal and automatically dispenses the proper amount into the machine. They originally incorporated this feature into a few GE Profile dishwashers a few years ago. I am somewhat ambivalent about this feature since I am a proponent of powder detergents. (Liquid must be used to take advantage of the SmartDispense.)

In addition, I am thinking that high-efficiency detergents are far more efficient than most people understand. I am chugging through a bottle of concentrated Tide HE and am finding myself using a tiny fraction (about two tablespoons) of the recommended amount. Otherwise, the suds get out of control. If this thing dispenses the full recommended dosage, I think there will be problems.

CleanSpeak Communication System: Another feature incorporated from the Harmony. A serial cable connects the washer to the dryer. The cycle selections you made on the washer get transferred to the dryer. All you have to do is pop the clothes in and press start. The dryer already knows what to do.

Stain Inspector System: The Harmony owners I have talked to love this feature. The washer holds a database of over 40 different stains. You select the stain you need to wash out, and the washer makes the appropriate settings.

The website also make mention of "Steam Assist" in the listed features. However, I looked through the use and care guide and could find no mention of any steam functions.

The washer also offers an internal water heater, a max 1300 RPM spin speed, and a capacity of 4.2 cf.

I have sent an email to GE requesting more information on this machine. If I get a response next week I will update this post.

In the meantime, more information can be found at GE's website.

Some pretty striking images can be found here for champagne, here for white, and here for vermillion red. The vermillion red gallery also offers pictures of the Smart Dispense set-up.

Finally, the use and care guide can be viewed here.

The lowdown on warranty

noreply@blogger.com (Brad) — Fri, 04 Jul 2008 18:46:00 +0000

The subject of warranty is one that is often overlooked when purchasing a new washer/dryer. Most consumers will ask what kind of warranty comes with the machine, but that is usually as far as it goes. Besides, about a third of all consumers purchase an extended warranty with their new laundry set (that percentage is probably higher with higher-end HE laundry), which in many cases makes the terms of the manufacturer's warranty a moot point.

But it is still important information to have. I have taken the time to research the manufacturer's warranties of every major manufacturer to give you an easy reference when shopping for your new laundry set.

Before we dig in, a few notes.

1) You need to understand that beyond the stated return policy, retailers have no liability or obligation to what they sell. What I mean is if you buy a Whirlpool Cabrio washer (despite my many instances of saying not to buy the Cabrio/Oasis/Bravos) from Lowe's, and you have problems four months after buying it, Lowe's has no obligation to take care of the problem for you. They may refer you to a servicer, but that is likely the extent to which they will go. Not to say they will not do anything, because Lowe's does tend to offer pretty good customer service. But they don't have to.

2) The terms of the warranty, usually spelled out in the use and care guide (the owner's manual), spells out the terms of the warranty and each party's obligations. If you purchase the product, you are also accepting the terms of the warranty, except in states which may prohibit certain exclusions or have other requirements.

3) A warranty is not always all-inclusive. There are two aspects of a repair and a warranty: parts and labor. You need to know what is being covered and for how long. Every manufacturer provides at least one year full parts and labor. What this means is if you have a problem during the first year, all trip charges, costs for parts, and labor charges are paid for by the manufacturer. Some manufacturers offer additional coverage beyond the first year, but those are usually on specific parts and cover only the cost of the part. The consumer would still need to pay for any trip and labor charges.

With that, following is what I have found. I have separated information by manufacturer and listed them in alphabetical order. This made the most sense, since some manufacturers will provide different warranties based on the individual product. Please remember I assume no liability in providing any of the following information as it is subject to change without notice. Consult the warranty documentation that comes with the machine.

Amana (Whirlpool): 1 year full parts/labor. No coverage beyond the first year.

Asko: 2 years full parts/labor. If the appliance is registered within the first 90 days, an additional year is added for a total of 3 years full parts/labor.

Bosch: 1 year full parts/labor. No coverage beyond the first year.

Fisher & Paykel: 2 years full parts/labor. No coverage beyond the second year.

Frigidaire: 1 year full parts/labor. No coverage beyond the first year.

GE Profile frontload washer, WPDH8800 (General Electric): 1 year full parts/labor. 4 years additional on the suspension strut assembly, motor and motor controller (parts only). 9 years additional on the outer tub and drive pulley (parts only).

GE Profile Harmony (General Electric): 1 year full parts/labor. 4 years additional on the suspension strut assembly, motor and motor controller (parts only). 9 years additional on the motor and outer tub (parts).

GE Profile WPGT9150 (General Electric): 1 year full parts/labor. 4 years additional on the suspension strut assembly, motor and motor controller (parts only). 9 years additional on the motor and outer tub (parts).

GE Profile top load (General Electric): 1 year full parts/labor. 4 additional years on the suspension rod and spring assembly and main electronic control board (parts only). 9 additional years on the shaft and tube assembly and outer wash tub (parts only).

GE (General Electric): 1 year full parts/labor. No coverage beyond the first year. Includes frontload and top load laundry.

Kenmore: 1 year full parts/labor. No coverage beyond the first year.

LG: 1 year full parts/labor. 1 additional year on the electronic control board (parts only). 6 additional years on the motor (parts only).

Maytag (Whirlpool): 1 year full parts/labor. No coverage beyond the first year.

Samsung: 1 year full parts/labor. 1 additional year on the electronic control board (parts only).

Speed Queen: 3 years full parts/labor. 2 years additional on the motor and cabinet (parts only). 9 years additional on the transmission.

Whirlpool: 1 year full parts/labor.

If I am missing any brands, it is safe to assume the machine comes with 1 year parts/labor, with no additional coverage.

Reader Mail: LG WM0642HW front loader

noreply@blogger.com (Brad) — Fri, 04 Jul 2008 18:15:00 +0000

From Shelby:

Hi,

I am looking at purchasing the LG WM0642H(W) front loader. They got a great rating on CR, but obviously you can find anything from people's reviews, both good and bad. The one thing I hear is that it is hard to get them serviced. Do you know anything about these, whether it be positive or negative feedback? Maybe it is too early to tell with this model?

thank you,
shelby

Shelby,

I am familiar with this washer, and would not hesitate to recommend it to anyone looking for a good, basic washer without a bunch of bells and whistles. Relatively speaking of course, since this washer offers a lot of bling when compared to less expensive models.

The reason I like this washer is it offers a lot of bang for the buck. LG lists the MSRP at $949. I am seeing it online for as little as $809. If you go with this model you will get tremendous capacity, great washing, and an internal water heater. I am a huge advocate for the internal water heaters. You also get all the benefits of the LG warranty. (I am going to address manufacturer warranties in a new post within the next day or so.)

In regards to the service aspect, yes, LG can be difficult at times. It depends on a number of factors. I would encourage you to follow this link and check to see how many servicers are in your area. (Click on the "service centers" button at the top center of the page.) Pick up the phone and call any servicers that pop up and ask them a few questions. You want to find out their experience with LG, whether they are familiar with the machines, and what their experience has been with parts availability.

If you are satisfied with the answers, then don't be afraid to pull the trigger.

Let me know if you have any other questions.

~Brad

Note: Shelby mentioned that the LG WM0642HW was rated well by Consumer Reports. It was rated very well, #2 overall, in fact. It scored identical across the board to the much more expensive LG SteamWasher, and even scored better in the "gentleness" category.

More information on this washer can be found at Epinions.com.

Also, here is a link to a sell sheet from LG detailing the various features of the machine.

Finally, here is a link to the WM0642HW on Amazon.

My washer stinks!

noreply@blogger.com (Brad) — Thu, 03 Jul 2008 20:40:00 +0000

Anyone searching the Internet for information on washing machines will find many references to mold and mildew build-up leading to a horrendous stench that eventually permeates anything washed in the machine. While most of the cases of smelly washers seem to be related to frontload washers, build-up of mold and mildew is not exclusive to them. Yes, you can still have the problem in top load washers. The thing is, the problem is much less noticeable so people don't even realize they have the problem.

But never fear, for I am going to lay out for you exactly what you can do to prevent the problem, and how you can fix it if you've already got it.

Wanna see something gross? Check this out. That, my friends, is the inner wash tub of a Maytag Neptune frontload washer. For those not aware, the first and second generation Neptunes were notorious for developing a pretty nasty case of mold on the interior, and this is a perfect illustration. And while you may discount the Neptune as an anomaly, a worst-case scenario, I would urge you to reconsider. It is very likely the interior of your washer has a build-up, also. It may not be as extreme, but it is there.

So what causes it? Several things.

1) Washing primarily in cold water. This is bad, so very bad. And also pretty much useless. In older machines without automatic temperature control, the cold setting on your washer will give you water at whatever temperature it comes out of the ground. So if the water temperature is fifty degrees (or colder) in the winter, that's what it is going into the drum. And that is bad because if the water is less than 65 degrees or so, the detergent will not properly activate or dissolve. This is especially bad if you use liquid detergent as the waxy chemicals used to create the detergent do not dissolve properly and build-up on the inner workings of your machine.

You need to do warm and hot water washes in order to keep the machine clean. These temperatures will help to prevent the build-up of crap on the inside of your machine, and that build-up of crap is what leads to mold and mildew. Besides, warm and hot water washes simply do a better job of cleaning.

2) Liquid detergent and liquid fabric softener (LFS). These are just as bad, or worse, than cold water washes. The three combined are just asking for trouble. Use a high-quality powder detergent, and skip the LFS. If you must use a fabric softener, try a quarter cup of white vinegar in the rinse cycle.

I have a few different detergents available that I have used and like. Yes, a few are liquid and I am guilty of having used them myself, but I also took extensive measures to eliminate any build-up that may have accumulated in my machine. Of the ones I have listed, I liked Persil and Win the best. I also used a product called ecoVantage, but that is harder to find. I also believe people who wash with OxyClean, or a similar product, will have less instances of mold than those who do not.

3) Not performing routine maintenance. The prospect of having to perform routine maintenance on your brand-spanking-new $1,000+ washing machine tends to piss some people off. The common argument is that they shouldn't have to "do anything special to a washer" they just spent over a grand on. After all, they didn't have to do anything with their old top load washer!

In all reality, they should have. Top load washers are just as susceptible to the problem; people just don't realize it.

The routine maintenance is really quite simple. Wipe down the inner door and gasket with a clean rag after you are done washing for the day. Also, it is best to leave the door open for a few hours to allow any remaining moisture to dry out. A lot of people do not want to leave the door open because they have cats and do not want them getting into the machine. Well, if you are worried about that, then check the drum before stuffing it full and starting a load to make sure Fluffy doesn't go for a joyride.

Finally, once a month or so, you need to clean the inside of the washer. To do this, I recommend running an empty load on the longest, hottest wash cycle available. But instead of using laundry detergent, I want you to use Cascade Complete powder detergent, about a half cup. Why? Dishwashing detergents are formulated with enzymes to help break down and dissolve food particles. These enzymes are equally effective on particles inside your washing machine. Do this once a month, and you will likely never develop a problem.

But what if it's too late and you already have a problem? No need to drag the washer out to the curb or start doing Google searches for "x-brand class action lawsuit". If your washer or clothes are smelling a bit funky, then get a box of Cascade Complete like I suggested above and get to it. Run a complete cycle and let it do it's thing. If your washer has a sanitary cycle, use it. You want the hottest water you can get. Try doing that a few times, let the washer dry out, and then stick your head right in the drum to see if you smell any mold. Still there?

There are a few products available on the market designed especially for cleaning washing machines. I have a couple available, Affresh and Washer Magic. There is an interesting thread over at GardenWeb about Affresh and the results from people who have used it. The product does work. It's just a matter of how severe the problem is that determines how well it will work and how many times you have to use it. There is also a product called Smelly Washer available online. This product was mentioned in the thread linked above, and the results appear to have been good.

Do not let the prospect of mold or mildew scare you away from a frontload washer. Follow my advice above, and you likely will not have a problem. And remember, just because you have a top load washer does not mean you do not have a build-up of crap inside your washer. I guarantee I could rip that thing apart and you would be disgusted. Top load owners should follow my advice above.

Samsung with VRT... Worth a Look!

noreply@blogger.com (Brad) — Tue, 01 Jul 2008 23:38:00 +0000

If you are considering the purchase of a frontload washer, you should do yourself a favor and check out the machines from Samsung. With tremendous capacity, high efficiency, excellent cleaning results, and Vibration Reduction Technology, I am convinced these machines are definitely worth a look.

So what's the low-down? While these machines are still relatively new, and reviews online are less available than their better known competitors, the majority of the reviews I have read are overwhelmingly positive. See for yourself.

This thread at GardenWeb offers several comments from a few owners of the machines. A sampling:

"First thing I noticed was how quietly they run. The noisiest part is during the washer fill cycle. Amazing how quiet the high spin cycle works -- the VRT vibration reduction really works."

"Last night I tested the VRT feature. Took TWO heavy full length bathrobes and many hand and bath towels. Pretty much stuffed the drum -- I know this is not recommended... With this Samsung FL, I let it go through the cycle. At each spin cycle, I can hear it speed up, start to vibrate, slow down, rinse, then speed up again. Each iteration brought a higher spin speed and less vibration. Soon it was up to full speed as the load balances. At max speed, vibration is minimal and the washer seems to have plenty of power to handle such a difficult heavy load."

Then there is this other thread at GardenWeb:

"I have had this for a few days - so far, the washer is as advertised: very quiet, minimal wobbling. The machine is on the 2nd floor and I am quite happy w/ it."

"I have had my set for a month and LOVE them. They are on the second floor. There is no vibration and the do a great job!"

"I got this set yesterday and am amazed at how well it works. Our basement flooded over a week ago and I had laundry in a basket on the floor and during that week my 12 year old washer machine called it quits on me. So I had a basket of stinky wet laundry that I thought for sure I would have to throw away because of the horrible smell. But I washed it yesterday in my machine on sanitize/silver care option and my laundry smells fresh and clean. Also the VRT seems to work great."

And then there are the reviews at ePinions.com:

"It's on the second floor of our house and I can't tell when it's running. No shaking or vibration at all thanks to the VRT."

"The VRT really works and the largest/heaviest loads are spun nearly dry with whisper quiet efficiency."

Judging from the praise from owners who have installed the units on upper levels, I am inclined to believe that Samsung's VRT actually works. There is also anecdotal evidence that the SilverCare feature offers legitimate function, although it is tough to tell what other impact the use of silver in wash cycles may have.

Before dropping down a couple grand on a set of Samsung washers, though, you best check availability of service in your area. I have read a few reports when a Samsung owner needed service, only to find there were no authorized servicers in the area. I checked my own area to see if anyone popped up, and sure enough, the local guy who has been around long enough to have probably serviced the first Maytag washer is on the list.

Samsung is Out to Destroy the World

noreply@blogger.com (Brad) — Tue, 01 Jul 2008 23:00:00 +0000

Several months ago, the EPA indicated it intended to regulate silver ion generators as pesticides under one set of a multitude of bureaucratic regulations. In this case, it was the FIFRA (Federal Insecticide, Fungicide, and Rodenticide Act). The prospect of this action was, to appliance manufacturer Samsung, equivalent to a swift quick to the family jewels from a steel-toed Red Wing boot.

Samsung has been marketing a feature called SilverCare in some of their frontload washers, including their top-of-the-line WF448AAW/P. Samsung introduced SilverCare over a year ago, and their latest machines continue to offer the feature. I believe the marketing of these washers has been altered to conform to the wishes of the pinheads in Washington, but the basic function has remained the same. Both LG and Samsung use trace amounts of silver in the gaskets and liners of their refrigerators due to the antimicrobial properties of the element.

How does it work? Pfft. Beats the hell out of me. "Dammit, Jim, I'm a doctor, not a microbiologist." If those are even the people that discovered this sort of thing. My understanding is that there are silver bars within the machine that release quadrillions of sanitizing silver ions into every wash. That's my understanding because that is what the Samsung website says.

I also gave the use and care guide a lookover and this is what it says: "Press [the SilverCare] button to sanitize your laundry in cold water. Active silver ions are produced from pure silver plates by the process of electrolysis and released into the wash water effectively sanitizing your wash, even in cold water, without bleach. The SilverCare™ system sanitizes while using 92% less energy use than traditional heat sanitization." You can view the entire use and care guide here.

But back to the legal hurdles Samsung is facing with this technology.

From NaturalNews.com:

"The International Center for Technology Assessment (CTA) and a group of consumer, health, and environmental groups have filed a legal petition with the Environmental Protection Agency demanding the agency use its pesticide regulation authority to stop the sale of several consumer products that are now using nano-sized versions of silver."

You can read the story in its entirety here.

There is also an interesting article at nanowerk.com about the use of silver not just in Samsung's washing machines, but also in other products. For instance, I did not know that you could buy socks with silver incorporated into them to help prevent foot funk.

Normally, I would dismiss such concerns as simple hypersensitive pishposh, but there does seem to be a legitimacy to what these people are saying. It will be interesting to see if a serious study is conducted, and the end results. It will also be interesting to see how Samsung rises to meet these challenges.

Whirlpool to Eliminate Washer Hoses

noreply@blogger.com (Brad) — Mon, 30 Jun 2008 10:28:00 +0000

It's not much of a secret in the business anymore that Whirlpool is planning on eliminating the washer fill hoses from many of their units (anything that is not considered "high efficiency"). This is an obvious cost-cutting move scheduled for August '08, and I can't entirely fault them for doing it. However, I find it humorous how they go about doing it.

This link is to a copy of the letter sent to dealers from Whirlpool Corp. According to the VP of Sales, "We believe this change will not only provide consumers with more options, it will provide them with improved ones."

What the hell? If anything, it reduces the options available to consumers. As it stands now, consumers who purchase a Whirlpool washer have two options: use the hoses that come with a machine, or purchase aftermarket hoses. Two choices. Come August of this year, the hoses will be removed, so that pretty much leaves one option.

I don't really view this as a bad thing. I always recommend people toss the crap rubber hoses and buy steel braided, anyway. I just find it humorous how a corporation can take an issue and totally spin it into something it is not. A cost-cutting maneuver becomes a situation that not only "provides consumers with more options," but also "improved ones" and also provides the dealer "with a great new source of revenue generation and margin opportunity".

Thanks to The Appliance Advisor for breaking this story a while back.

More Consumer Reports Voodoo

noreply@blogger.com (Brad) — Sun, 29 Jun 2008 17:23:00 +0000

So today I decided to plunk down five bucks for a month's subscription to the Consumer Reports website. The way I look at it, between my coffee and cigarette habit, I spend that much a day killing myself, so what the hell.

I made a beeline for the laundry section to see what they had to say about washers and dryers. The data (I use that term loosely) they have published is from February of '08, so I would surmise the ratings will be updated sometime within the next couple months.

I took a look at both washer and dryer ratings, although I will save dryers for another post.

The top five frontload washers are as follows:

1) LG Tromm SteamWasher WM2688H $1500
2) LG WM0642H $900
3) Whirlpool Duet Steam WFW9600T $1600
4) Miele Touchtronic W4840 $1900
5) Kenmore (Sears) Elite HE5t Steam 4778 $1600

So there are the top five frontload washers as rated by Consumer Reports. The questions regarding CR's methodology arise when you look at the total scores and individual ratings across their graded categories.

The top four models all scored 81 points (the fifth 80 points), despite the fact that they all scored quite differently in the six individual categories. So how do they weight each different category? And how much does price weigh into the ratings?

CR is also weighing five other categories to help arrive at their scores: cycle time, whether or not the machine has a stainless steel tub, procelain top, automatic temperature control, and auto bleach dispenser. It is my contention that using these additional five categories to help determine their scores is where they are going wrong. Allow me to explain.

* cycle time - Generally speaking, the washers that have the highest rating for washing performance also have the longest cycle times. I suspect they are deducting points for longer cycle times, since a shorter time is seen as a benefit. But longer cycle times lead to cleaner clothes. Generally speaking, of course.

* stainless steel tub - Virtually all frontload washing machines have a stainless steel tub. Since that is the case, this category should be eliminated since it skews the final score.

* porcelain tops - Yes, porcelain tops do provide a small benefit. This benefit is not so great that it needs to be accounted for in the scoring.

* automatic temperature control - This is another area which should be eliminated in the frontload category. Virtually all frontload washers which are evaluated have some sort of temperature management. The exception would be Speed Queen, since those machines do not utilize the electronic control boards which allow for temperature control. All other machines utilize either auto temp control or an internal water heater to manage the water temperatures. And they even note that the Samsung WF203AN (rated #9 at 78 points) does not have auto temp control. This is incorrect as this machine utilizes an internal water heater.

* auto bleach dispenser - All of the rated machines have this feature.

I have always said that Consumer Reports should be utilized as just one factor when deciding on a purchase. But really, when their methodology and ratings are so obscure, what value does Consumer Reports offer at all?

Making Some Changes

noreply@blogger.com (Brad) — Sat, 28 Jun 2008 21:13:00 +0000

Okay, folks, I am in the process of making some changes to the blog. Mostly aesthetic, but hopefully I will be able to squeeze some new function from this thing. I have absolutely no idea what the hell I am doing so please bear with me while I get everything situated.

To Clean the Clothes, You Must Move the Clothes

noreply@blogger.com (Brad) — Fri, 27 Jun 2008 00:04:00 +0000

So I decided to check out YouTube and see what kind of videos I could find on washing machines. I figured there were probably plenty of people nerdy enough to post videos of their washing machines in action, and plenty of people (like me) nerdy enough to watch. I was not disappointed.

I found a video of the GE Profile Harmony and gave it a look-see. I was hoping some Oasis/Cabrio/Bravo owner would have done the same, and I did find a few. I immediately noticed the difference in the wash action of the two machines. Have a look.

GE Profile Harmony.

Kenmore Oasis.

There is a marked difference in the amount of rollover and movement going on in the tubs. The Harmony is actually moving the clothes through the water (that's how they get clean), while the Oasis is just kinda rotating the tub back and forth. The clothes aren't moving around at all.

Now, the positive reviews I have read of the Oasis indicate it does a good job of cleaning. I have to question, however, how rigorous a workout these machines are getting from people who claim that everything comes out fresh and clean. I'd like to plop one of these machines in the home of a farmer and see how well it does.

Great Blog on the F51 Error Code

noreply@blogger.com (Brad) — Sun, 22 Jun 2008 22:13:00 +0000

I found a blog here on Blogger written by a gentlemen who has had the F51 error codes. He's got a lot of great information on this page.

Between his blog and the information left by Mr. Baxter in the comments section of this previous post, you should be able to get the problem resolved. Of course, the million dollar question is who will end up paying for the repair.

Hmm... Anyone Wanna Rip Their Washer Apart?

noreply@blogger.com (Brad) — Sun, 22 Jun 2008 18:47:00 +0000

Found an interesting post over at The Samurai's pad. Evidently, one of the regulars over there decided to completely dismantle a Cabrio. It's long, but give it a look.

http://www.mediafire.com/?9jidztitwbm

Reader Mail: Topload or Frontload?

noreply@blogger.com (Brad) — Sun, 11 May 2008 16:28:00 +0000

Jill writes:

Hi Brad,

I'm buying a new house and have a choice of 2 machines from the builder, one is an HE top loader (Elite, I think) and the other is a Duet. I'm lost as to which one to choose. There are a couple of things that come in to play with our washing needs and here they are...

1. We have a 2nd floor laundry room and I've heard that the vibration from front loaders can be problematic for that.
2. We have a baby and are washing several loads of cloth diapers each week and, frankly, I can dump the entire diaper pail into a top loader whereas with a front loader, I'm going to have to coax at least some of the diapers in with my hands (yuk.) But on the same note, I've heard front loaders get clothes cleaner, and with diapers that's always a plus.
3. We just bought a new low-end front loader which has been ok so far, except that it turns every pair of pants I own into a corkscrew that maintains this wrinkled shape even after I shake them out and dry them. I don't know if it's my cheap model, or if haveing a front loader is going to consign me to a life of wrinkled pants - my mom seems to have the same problem and she's got an expensive one.
4. And there's also the issue with the HE top loaders being a newer unproven technology that I don't know if I can trust.
5. Plus energy efficiency is an important issue for me, and I'm still in the dark as to how they compare in that area.

So there it is, our little dilemma, any assistance you can offer would be greatly appreciated!

Thanks a bunch (or a load... haha bad pun)
Jill

Jill,

You don't hear of builders often including laundry appliances with a new home, let alone higher-end laundry appliances.

The fact that you are washing cloth diapers automatically makes me lean towards a frontload washer. The higher wash temperatures in machines with onboard heaters will be very beneficial to you. While there are a few HE topload washers with onboard heaters, I do not believe they get as hot as some of the frontload washers. (Someone correct me if I am wrong.)

With regards to the second floor laundry, vibration is a legitimate concern. I would discuss this issue with your builder and see if he can provide any feedback on what results they have had in their other homes. I assume you have hired a high-end builder. Find out if they are able to provide any reinforcement of the floor where the washer and dryer sit. Also, if you choose the frontload route, I would advise against the optional pedestals available. In my experience, the pedestals simply enhance any vibration present. If you want the units raised, I would advise a solid, custom pedestal to support them.

Twisting is a very common problem with frontload washers, and the problem exists whether a low or highend machine. The drum does reverse direction while tumbling, but this does not always prevent twisting. The only things you can do to correct the problem is to experiment with different loading techniques and load sizes.

For your last two concerns, the advantage goes to frontload washers.

Efficiency: compare the GE Profile Harmony topload washer (269 kWh/year) to the GE frontload washer (142 kWh/year), and the frontloader has a pretty good advantage. Both are very efficient machines, but the frontload uses almost half the energy as the Harmony. Likewise, compare the Whirlpool Cabrio (307 kWh/year) to the Whirlpool Duet (151 kWh/year), and the frontloader uses half the energy as the toploader.

The most efficient topload washer on the market is the Fisher & Paykel, which comes in at 199 kWh/year.

Of course, these numbers are very subjective and your actual consumption may vary greatly.

You hit the nail on the head though with number four. You should be wary of some of these new HE topload machines. I've tried to make it very clear that I do not like the current offerings from Whirlpool (available as the Cabrio, the Kenmore Oasis, and the Maytag Bravos) due to very issues. I do not recommend anyone buy these machines. Granted, every model from every manufacturer can have issues, but these machines simply seem to have more.

The only topload washers I recommend anyone buy are made by Fisher & Paykel, and Speed Queen. I am starting to reconsider the GE Profile Harmony, but am not sure yet.

So after all of that, and given the choice between the Duet or the Cabrio, I would go with the Duet. Another option would be to ask your builder to credit you the price of the washer/dryer and use that money to purchase a set on your own. You may want to take a look at the Samsung frontload washers if vibration is a concern.

Let me know what you decide, or if I can be of further assistance.

~Brad

Oasis/Cabrio Rust Issues?

noreply@blogger.com (Brad) — Thu, 17 Jan 2008 04:37:00 +0000

Found a couple very interesting threads over at the GardenWeb laundry forum.

This thread details, with photos, a Kenmore Oasis owner who owns a machine developing a nasty rust problem. And Sears, in typical Sears fashion, is trying to stick her with the repair bill, noting the issue as "cosmetic". This thread prompted a few other owners to closely examine their machines and determine that their machines were also developing rust in certain areas.

This thread is just as great. The owner's Oasis developed a rust problem under the lid which Sears wanted $365 to replace. (A third of the cost of the machine itself.) Sears eventually acquiesced and agreed to replace the lid.

Quote from the post:

"well i got someone to pry open the top and took alot of pictures..unbeleivable...its a piece of junk..the whole top is rusted..the service man is supposed to deliver the new lid..but my lawyer said to refuse the top and insist on a new machine"

So now, after the F51 error code debacle, these machines appear to be prone to rusting. Don't think for a second this issue will not affect the Whirlpool Cabrio and Maytag Bravo units. They're the same machines built with the same process.

Do not buy these machines.

LG Calls Whirlpool Onto the Carpet

noreply@blogger.com (Brad) — Thu, 17 Jan 2008 04:22:00 +0000

From freep.com:

"Whirlpool Corp., the world's largest appliance maker, was accused of false advertising for claiming its Duet Steam clothes dryers use steam to clean and dry apparel, in a lawsuit by a unit of Korea's LG Electronics Inc.

"The case revolves around the precise definition of steam. Whirlpool dryers use a cold water mist, not steam, injected into the machine for 60 seconds, then heated by the dryer's rotating drum, lawyers for LG Electronics USA claim in a complaint filed in Chicago federal court Thursday. LG says its dryers inject water heated to 212 degrees, the boiling point, while water in Whirlpool dryers never gets that hot."

In my previous post, I questioned whether or not the Duet dryer actually uses steam in the operation of the dryer. Clearly, it does not. And this justifies my criticism of Whirlpool from an earlier post.

So I guess the alternative of throwing in a damp sock, or spraying wrinkly clothes with an empty Windex bottle, isn't really all that different from what the Whirlpool Duet SteamDryer does, eh?

I Just Love Reader Comments

noreply@blogger.com (Brad) — Mon, 14 Jan 2008 02:30:00 +0000

And I'm not just being facetious; I really do! But I especially love the comments that are written by someone seeming to be on the edge of the cliff. We all know someone on the verge of spiraling out of control. Found one today!

The comment I am referring to is on one of the older posts in my blog regarding the Whirlpool Duet Steam Dryer. You can read the post here.

And now for the comment:

"I just want to know who the ignorant person who made this blog was? First of all this IS the first EFFICIENT dryer to come out with the steaming option. You mention two other products which use steam, but most definitely in a different way. All three products function differently. One is a massive space eating monster in which you can dry as well as refresh your clothes. It's economically and efficiently ignorant in itself. The other is a WASHER, that utilizes steam to help "penetrate the fabric." We're talking about a dryer that can steam the wrinkles and odors out of your clothes if you don't have time to wash something and need to wear it out now. This must have been written by a man, obviously with your "wet sock" idea, Sure that would work if you had 10 minutes to wait while the wet spots that you made yourself on your shirt dry. But this dryer DOES actually work. Try taking a physics class. vapor is a state of matter and mist is just another word for that. Just because you don't agree with their marketing strategies, doesn't mean it's not an effective product. I would buy it because it satisfies the needs of the customer. You don't like it, DON'T BUY IT. It's that simple you whiner!"

Now this oughta be fun.

"I just want to know who the ignorant person who made this blog was?"

My name is Brad. Thank you so much for taking the time to read my blog!

"First of all this IS the first EFFICIENT dryer to come out with the steaming option."

Okay, niceties are out of the way, so I am going to call "bullshit" on this one. There is no standard for measuring efficiency in a dryer. All dryers are energy pigs anyway, and there is nothing that makes this dryer more efficient than any other on the market.

"You mention two other products which use steam, but most definitely in a different way. All three products function differently. One is a massive space eating monster in which you can dry as well as refresh your clothes. It's economically and efficiently ignorant in itself."

I don't even know what the hell she means by that.

"The other is a WASHER, that utilizes steam to help "penetrate the fabric."

Well yeah, but isn't that what the Whirlpool dryer does? Someone help me out here...

"We're talking about a dryer that can steam the wrinkles and odors out of your clothes if you don't have time to wash something and need to wear it out now."

Uhm... yeah, kinda like the LG Steam washer. What the hell is your point?

"This must have been written by a man..."

And there it begins...

"...obviously with your "wet sock" idea, Sure that would work if you had 10 minutes to wait while the wet spots that you made yourself on your shirt dry."

Yeah, that's about what it takes. Throw the sock in, start it up, ready to rock in about 10 minutes. Of course, that's still better than the Duet Steam Dryer. According to the use and care guide, the two "steam" cycles take 15 and 20 minutes. So there.

On a side note, I say "steam" (in quotations, I mean), because the use and care guide says the dryer sprays water into the drum. So... does it use steam or not? Anyone know?

And I know some people who actually keep a spray bottle of water handy for just this purpose. Maybe a buck at Dollar General?

"But this dryer DOES actually work. Try taking a physics blah blah blah..."

I am wondering if perhaps this wasn't written by the engineer at Whirlpool that came up with this idea. I mean, how can a person be so emotionally invested in a freakin dryer? Or perhaps she just dropped a grand on this thing and is feeling very defensive about that decision.

Reader Mail: Samsung VRT?

noreply@blogger.com (Brad) — Mon, 14 Jan 2008 01:44:00 +0000

From Brian:

Hello Brad,

I found your blog re: washing machines and would be grateful to learn your opinion on the best front-loader for second floors. I live in a condo in Chicago and will be installing stackable frontloaders in a room between my master bath and master bedroom. That’s the only place where I can install a washer and dryer. I will be installing a concrete pad and emergency drainage system so that:

Vibration is reduced
Water spillage won’t be an issue for me or my neighbor below me.

The most important aspects to me are:

As little vibration as possible.
Quiet operation
Quality / can I get a repair person to the machine if something breaks.

I have read that direct drive machines are quieter than belt-driven machines, and that vibration really varies by machine. I am inclined to go with the Samsung VRT, which claims to emit only 63 dB (whereas a “conventional” washer emits over 70 dB). However, it is expensive ($1300) and since Samsung is new with washers, service may be difficult. However, I would expect that service in Chicago should be available.

Since I installing a concrete floor and using the “ShakesAway” rubber pads as a barrier between the washer and the floor, is it overkill to spend $1300 on the Samsung VRT. Do you think I will notice a dicernable difference between the Samsung VRT and other frontloaders that are half the cost? I don’t mind spending the $1300 but I just want to understand if there is a major difference.

Thanks for any advice you can provide.

Brian

Brian,

As you may have read on the blog, I used to own a Maytag Neptune washer which was built by Samsung. I really loved this machine, and can only think the new Samsung washers will be superior to the Neptune.

From what I have been able to gather, the Samsung washers are among the quietest on the market. Certainly installing the washer above a concrete pad will help tremendously. Most of the vibration problems you read about are with machines installed on a wooden floor.

I wouldn't get too excited about a 7db difference, though. Granted, there is a noticeable change at that difference, but having them in their own separate room will help muffle any sounds. Again, just based upon my experience, the Samsung-built Neptunes were not the quietest available at the time, but I did not find the operating noise to be obtrusive.

I doubt you will have any trouble finding service in the Chicago area. A search of servicers in the Chicago area yielded seven results, and many times manufacturers do not have every servicer listed. Hell, I live out in BFE and discovered the old coot Lloyd, our local appliance servicer, is even listed.

As for the difference between Samsung and other less-expensive frontloaders, there are not going to be a lot of differences. I firmly believe even the cheapest Frigidaire or Danby washer will out-perform any topload washer. With the Samsung, you will get one of the largest capacities available. You will also get a machine that washes extremely well and can create extremely hot water.

Plus, they just look freakin cool!

Let me know what you decide, or if you have any other questions.

Brad

Reader Mail: More f51 woes

noreply@blogger.com (Brad) — Sun, 29 Jul 2007 19:07:00 +0000

From Marilyn:

I loved my Cabrio until a month ago. At first I thought I was doing something wrong even though this has not happened before ( I have had it for 10 months) At first it was the occasional error code - now I can't do a load without it!!!! I have read a lot of blogs about this problem and am not feeling very good about this matter. The warranty lasts for 1 year. I have two months left - what if this is a problem that they can't solve or that happens again? It seems they need a recall and an extended warranty for this problem to all the owners.

Most of the people have talked about 2 to 4 weeks to get the parts. I refuse to go to the laundry mat to wash clothes with a $1000 washer in my basement!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I replaced a 2 year old Maytag ( cost $750) because of a design error that caused a seal to go bad that caused the transmission to go that caused the motor to sieze - according to Maytag none of it was covered!!!!!!!!!!!!!!!!!!!!!!!

I am calling the local appliance store I purchased this piece of junk at Monday morning and hopefully they have a good enough reputation in the area to deal with Whirpool so I don't have to!

Things I’ve Learned: Laundry in General

noreply@blogger.com (Brad) — Tue, 10 Jul 2007 22:37:00 +0000

I think I have managed to accumulate a lot of knowledge over the years in regards to laundry. Not to say that I am an expert, as I am sure there are some who know a lot more than me. But I think I know more than most. So I thought a series of posts about what I know, generally speaking, would be good.

Following, then, is what I have learned about laundry (in general). I’m sure this list will grow as time goes on.

1) The hotter the water, the better. I discovered this when I owned my Maytag Neptune. I didn’t think that I would use the sanitary cycle much (155-ish degree wash), but found I was using it more and more with each passing week, especially on durable materials and whites.

Whites, omg! At the Laundry Room Forum at GardenWeb, there are many users who tout the advantages of a really hot wash cycle. I was skeptical that simply using much hotter water would have much effect, but I was wrong. I never had to use chlorine bleach in my machine when I did a load of whites. I simply used my oxygenated ecoVantage, in conjunction with the sanitary cycle, and occasionally some OxyClean, and my whites came out blazing white, as if they were brand new. I cannot overstate the benefits of very hot water.

2) Higher spin speeds aren’t always ideal. This is especially true with synthetic or blended fabrics. Wrinkles!

3) There is such a thing as not enough water. Again, something I found with my Neptune. I washed my big poofy blanket once a week. The first time I washed it, it just didn’t feel very clean. Washed it again, and examined it after pulling it from the washer. There were dry spots towards the center.

So I decided my washer needed a bit more water. Hmm… an empty Tide bottle! Gave it a good rinse, filled that puppy with water, and poured it through the dispenser and into the tub. Problem solved.

The newer LG washers offer an extra water feature, which seems to be a good idea. Also, on most frontload washers, the machine will add extra water to the permanent press and gentle cycles.

4) Be skeptical of high-efficiency top load washers. Fisher & Paykel would be the exception, and probably the only one. The machines priced above the Fisher & Paykel washers (Cabrio, Oasis, Harmony, Bravo) tend to get mixed reviews, more negative than positive. The top load machines priced below only earned their HE status from the Department of Energy by manipulating wash temperatures and water levels, creating an ineffective wash.

5) Speed Queen and Fisher & Paykel are the only top load washers I would recommend anyone to buy.

6) Dryers matter. Maybe not as much as the washers, but dryers definitely have an effect on the end result.

I am currently using a POS Frigidaire dryer. It’s tiny, bakes the clothes dry, and clothes are always getting caught along the top of the drum. (That really pisses me off.) I have to be sure to take my clothes out before they are completely dry (which takes forever), otherwise they will be very wrinkled.

The bigger the drum, the better. The higher the airflow the better.

7) It is stupid to rely on cheap rubber supply hoses. Think about it for a minute. The only thing keeping millions of gallons of water from flooding your house is a thin wall of rubber.

Example: a nice, young couple purchased their appliances from me for their new home. Everything was delivered and installed. Immediately after closing on their house, before they even moved in, they left on vacation for a couple weeks. They left the fill valves to the washing machine turned on. Hoses burst, water runs into the house for over a week before the decorator pops in to finish something and notices the water. House has to be gutted and rebuilt, before they even spent one night in it.

Turn the valves off when you leave for an extended period, and don’t use the rubber hoses that come with the machine.

And yes, I did try and sell them braided steel hoses, and they declined.

Reader Mail: Oasis/Cabrio f51 fix

noreply@blogger.com (Brad) — Thu, 05 Jul 2007 23:45:00 +0000

Hi, was reading the postings and saw your request for a reply. We have a Kenmore Oasis, Model 27042602, and we, too, were plagued by the infamous F-51 error code. Not having purchased the extended warranty, and not wanting to pay for a service call that probably wouldn't even resolve the issue (as I'd read in other blogs), we were having to run back to the machine several times to hit "Stop / Start" to finally get through many a load. Believe it or not, we went through this for several months, until the procedure ceased to work anymore.

I did a lot of Googling, and somehow I got the impression it might be a
simple matter of a bad connection at one of the electrical plugs (I HOPED it was something that simple, anyway). At this point I had to get brave and open up the machine. It took only the removal of 3 screws to gain access to the control panel, where I unplugged, reseated, and wiggled every connection several times. Then I tilted the machine forward onto its face to get access to the open bottom. It took only the removal of one allen-head screw to remove the motor cover, then four bolts to remove the part of the motor that has all the coils. This gave access to two electrical connectors, one of which was the motor position sensor. I repeated the unplugging / replugging / wiggling procedure on both connections, then put things back together. And guess what? We haven't had a single re-occurrence of F51, or any other "F", ever since!

My guess is that it was re-seating the motor position sensor connection that
did the trick. In any case, we feel blessed, and I'm so happy my wife no
longer has to struggle with this machine--which she otherwise likes very
much (although she wishes it had spin speed control, and a rinse-only cycle
for removing set-in wrinkles). She loves how dry the super-fast spin leaves
the clothes, because it saves dryer time and cuts down on the gas bill.

Lennie

Wow, Lennie, thanks for the note (and the comments). I have had the suspicion myself that simply reseating the motor position sensor would do the trick. As such, I don't understand why control boards across the country are being replaced when it is probably just a matter of taking out the sensor and then plugging it back into place.

If anyone else decides to try this, let me know how it works out. And obviously, only do this if you have some basic mechanical skills and the proper tools to do the job. And be careful. For the love of Pete, unplug the machine first.

Update on Oasis/Cabrio f51 error codes

noreply@blogger.com (Brad) — Tue, 26 Jun 2007 02:25:00 +0000

I continue to see more and more searches every day in reference to the f51 error codes on the Oasis and Cabrio machines. I've done a bit more looking (amazing how Google, Ask, and Yahoo can give such different results at the top), and have found several more references to the f51 codes. I'm guessing these errors are costing Sears and Whirlpool a LOT of money in warranty service.

The most common fix is to replace the speed sensor and the control board. I read a post at another site that indicated tests should be conducted to determine exactly which parts need to be replaced. However, it appears as if many servicers are taking the shotgun approach and just replacing both.

For the 27082, it looks like those components are part numbers 8565188A (speed sensor) and W10112113A (control board). Those parts will apply to other models, but not likely to all.

Do you own a Kenmore or Oasis or Whirlpool Cabrio? I would love to hear from you. Which model do you have? What do you like or dislike about them? Have you had any troubles?

Shoot me an email at power_draw01 at yahoo.com.

Fisher & Paykel washers: the best of both worlds

noreply@blogger.com (Brad) — Sat, 23 Jun 2007 01:44:00 +0000

I mentioned the Fisher & Paykel top load washer in my previous entry, but figured I should take the time to go into a bit more detail.

These really are great machines, and anyone considering a premium washer should give the Fisher & Paykel models a close look. The washers give the best of both worlds: efficiency, capacity, and gentleness of a front load washer, in a top load configuration.

The model I recommend most is the GWL15, and you can find more info on it here. I recommend this machine because it performs (washes) as well as the premium models, but is simpler to operate and a great price. At about $600, the GWL15 is expensive for a top load washer, but the return on investment makes the price tag a bargain. The only other top load washer I would recommend spending $600 on is a Speed Queen.

There is a great thread at GardenWeb about Fisher & Paykel washers, and offers a lot of great advice from a member who has used the washers for years. Likewise, the users at epinions offer very favorable reviews of Fisher & Paykel washers. Finally, The Samurai has provided a detailed analysis of a Fisher & Paykel washer. I advise you to pay attention to this guy when he says something is good.

I have owned a front loader, loved it, and would buy one again. But I would give very serious consideration to purchasing a Fisher & Paykel washer. These machines are a tremendous value, and you would do yourself a favor to give them a look before pulling the trigger on a new washer.

Reader Mail: Washer/Dryer Recommendation Please!

noreply@blogger.com (Brad) — Tue, 19 Jun 2007 22:53:00 +0000

From Trina:

First of all, thank you for creating such a helpful
blog!

I am in the market for a new washer/dryer. I've been researching online and checking out the major stores (Home Depot, Lowes, Sears, etc), but I can't seem to find a washer that fits my needs. I would love to hear your recommendations. I don't really need any fancy features, but here is my criteria (in no particular order):

1. Second-story. Our laundry room is located on the 2nd story and I've read that many front-loaders don't do well there.
2. Price. I preferably want to stay under or at $1000/each range.
3. Needs to be energy efficient/water saving.
4. Front-load/top-load. I really don't have a preference, but I've read that the HE top-loaders leave clothes extremely wrinkled if you don't take them out right away.

If you get a chance, please let me know which washer works for me (I'd most likely purchase the matching dryer).

Thank you in advance!
Trina

Thank you for writing, Trina!

Based upon what you have told me, I would recommend a Fisher & Paykel top load washer, or a Samsung front load washer. Let me tell you why.

1) Second story installation: You are correct that many front load washers do not perform well on the second floor, although manufacturers are attempting to remedy the problems. If you decide to go with a top load washer, vibration will not be much of a concern. And with the Fisher & Paykel washers, you can get the advantages of extremely high spin speeds in a configuration that won't be knocking pictures from your walls.

Samsung front load washers offer something they call VRT, short for Vibration Reduction Technology. I do not know exactly what they have done to reduce vibration, and it is hard to find credible user data since the machines are so new, but I believe these machines would be worth exploring.

2) Price. Points for the Fisher & Paykel washers, which run around $600, more than half the cost of the $1,300 Samsung washers.

3) Energy efficiency. Both washers are extremely efficient. You can view the Fisher & Paykel energy guide here, and the Samsung energy guide here. What's remarkable is that the Fisher & Paykel is so efficient, and is really the only high-efficiency top load washer I would recommend.

So based on your needs, my first choice for you would be a Fisher & Paykel top load washer. I have sold a lot of them, and know a lot of people who have had them a while and love them. You get a lot of washer for about half the price (or more) of a high-end front load washer.

If you decide to splurge and go the front load route, I would recommend the Samsung with VRT. Yes, these are new washers, but early reports online are saying the VRT does exactly what it is supposed to do. I owned a Maytag Neptune, designed and built by Samsung, and it was a great washer. Yeah, a couple recalls, but you can probably rest assured they fixed those problems for this new generation of washers.

Thanks for writing, and let me know what you decide!

Brad

UPDATE: July 29, 2007

Response from Trina:

Hi Brad,

I just wanted to thank you for your recommendation of the Fisher and Paykel washer. I ended up purchasing the EcoSmart washer and matching dryer at Lowe's. I've used it for about a week now and I absolutely love both. They are just what I was looking for and through your guidance, I found them! So, thank you, thank you, thank you. My sister, who also has a second floor washroom, bought a pair as well!

I will definitely recommend your blog to anyone who is in the market for a new washer.

Keep up the great work,

Trina

Reader Mail: Cabrio vs Fisher Paykel vs Duet front loader

noreply@blogger.com (Brad) — Mon, 18 Jun 2007 23:40:00 +0000

From Jeremy:

I am torn between these three washing machines (2 new generation TL's and 1 front loader). My last purchase was a top' o 'da line stainless steel drum model from Amana with a true three-speed motor. It set us back a fortune as newlyweds and the darn thing developed a leak after 7 years. I was very disappointed and have come to the conclusion that I don't think I want a machine with a seal at the bottom of the drum which will leak sooner or later. I hear the Fish Paykel does not have the same leak potential as the Cabrio, is this true? I hear it has some sort of magnetic drive and the tub has no agitator hole to be sealed. Is this true? I can't seem to confirm. My gut tells me to go with the front loader but I like the capacity of the new Gen TL's. I got a schematic from Whirlpool showing the Cabrio hole for the agitator/plate - Strike one for the Cabrio. I know the new models are all electronic and that is probably more likely to go awry than the mechanicals but the three people I know who have had to replaced washers did so because of water leaking from the seal.

Any thoughts?

Thanks - Jeremy

Jeremy,

A leaky tub seal is a common problem with top loading washing machines. To my knowledge, any washing machine with an agitator will have to have a tub seal. And while I am not an engineer, I would go so far as to say any washing machine period will have a tub seal which could fail. Even the top load machines that do not have an agitator would have to have a tub seal because there is a shaft extending through the outer tub to connect to the inner tub. Therefore, a seal must be present between the outer tub and the shaft.

I cannot say that the F&P washers are less likely to leak compared to the Cabrio washers. While I like to think my knowledge of washing machines is more than layman, I am not educated as to the detailed engineering of specific units.

However, I am extremely wary of high-end top load washing machines. There have been far too many designs on the market that have been utter failures, or at best mediocre washers. If you are considering a high-end washing machine, I would urge you to go with a front loader. I understand the temptation of the 4.5cf Cabrio, but in my opinion, there are too many unknowns to endorse these machines.

Granted, much of the front loader technology is new, but the machines are based off of designs which have been in use far longer than the latest high-efficiency top loaders.

If you are considering the Duet, I would suggest you take a look at the Maytag Epic. This washer is made by Whirlpool (which now owns Maytag), and is basically the same machine they used to sell under the KitchenAid label, with a few alterations. The Epic is very comparable to the Kenmore Elite models. The reason I suggest the Epic is because the construction of the machine is just a bit more solid than the Duet washers.

Thanks for writing, and if you have further questions, let me know. Likewise, if you pull the trigger and make a purchase, let me know!

Brad

Bosch washer commits hari-kari!

noreply@blogger.com (Brad) — Fri, 15 Jun 2007 22:05:00 +0000

There's a great thread over at GardenWeb by a user whose Bosch washing machine recently self-destructed. This is a great post. I found her casual tone to be refreshing. No screeching and gnashing of teeth, no empty threats of a class-action lawsuit, no claims that her super-premium washer should have lasted long enough to be pass down to her great-granddaughter.

Notice she bought the extended warranty, and will likely be getting a new machine!

*END*