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The Future is Coming To Your Dining Table

Aug 13, 2012
Futuristic devices are coming to your dining tables. Viableware created the RAIL payment platform to make our lives much more efficient. The RAIL payment platform, integrates with restaurant POS systems to allow your credit card to be processed securely, right at your dinner table. For additional security and efficiency, Viableware has collaborated with WorldPay to process the payments. Read more >>
 

Fishing for Fun is Great, Hackers Phishing for Your Info Isn’t

Jul 18, 2012
What is phishing exactly? Normally instigated via email, phishing attacks comprise of messages that appear to come from a legitimate organization that require the victim to perform some action that discloses sensitive information. This usually comprises of a warning to the victim that details must be updated on the organizations website or some adverse action will occur (such as the victims account will be shutdown). Read more >>
 

The Durbin Amendment Costs Big Banks

Jul 18, 2012
In May 2012, the Federal Reserve released data for the first time on the practical financial effects of the Durbin Amendment, a reform bill implemented in October 2011 that aimed to lower the costs of debit card interchange fees for merchants. Read more >>
 

WorldPay US Announces New Website

Jul 13, 2012
WorldPay US is pleased to announce the launch of a new website at www.WorldPay.us. WorldPay has worked with several partners since the start of the year to build a new site from the ground up, with improved navigation, user interface, creative design, resources, and content. Read more >>
 

Helpful Ways to Handle Consumer Complaints

Jun 20, 2012
Whether you work in retail, a restaurant, or another service industry, sometimes you'll have to deal with customer complaints. It's not easy to hear negative feedback about your products and services, but there are constructive ways to deal with complaints without alienating your customers. Many companies use a great tool called B.L.A.S.T., which stands for: Believe, Listen, Apologize, Satisfy, Thank. Albert Barneto, a contributor to CustomerServiceManager.com, describes how you can implement each of these steps the next time you have an unhappy customer. Read more >>
 

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