It is a spectacular achievement and the entire Xanadu family congratulates the team for this effort.

Well done and may we continue to achieve more.

Team Xanadu

One of Central India’s largest electronic super markets, with multi location outlets follows a unique marketing strategy, apart from their regular high sale. Every Sunday, they offer a special price for a special product and that’s a crowd puller.

Their internal working structure is quite simple yet involves a lot of manpower, time & money though they maintain a very hi-tech method of maintaining their accounts payable details by a self designed software which they had developed some 3 years back.

The software, although efficient,  suffers due to some very basic factors like: – Goods receivables – the received goods from various company depots (suppliers) come with Manual / hand written product details (invoices/ challans), like the model number, quantity, serial numbers, and other specific details. Hard copies have to be retained which eventually delays the entire process of stock taking and maintaining and errors and mistakes while billing them and delivery from the warehouse.

Another pain area – Goods sold and being delivered at the customer’s door-step need a manual signature of the customer on the delivery challan as receiving and are stored for the records.

When a product complain is received by the shop, it consumes time, energy, resources to verify the product and match the serial number.

Automation / bar-coding can trace the exact date of sale of the aforesaid product which will not only expedite the entire process of complain resolution but can also rule out the possibility of tracing a wrong complaint registered by the customers.

Business-related aspect – A lot of time, money and man power can be saved if the entire process is out sourced or indexing software can be developed for all the product details which can be linked to their existing software.

As a solution provider, Xanadutec can take up the entire process and facilitate  a smooth platform flow and help them enhance their earnings.

If you are a retail chain or in need of improving your accounts payable process, please  fill up the contact us form and we will get back to you within 24 hours.

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This is how yogesh kawle (Xanadu Tech Support and Admin) and the rest of our help desk team respond to queries

Transcription, be it medical or legal, or medicolegal, typing is practically inseparable component of it and the speed varies from person to person.  Some are slow and some are fast, hence the variable productivity.

Then the question arises, how can we help it out and achieve greater productivity and quality standards?

The software field has provided us with an answer.  i.e.  Voice recognition systems

We were highly sceptical about the benefits we could achieve from the voice recognition software (VRS) system.

Hence we decided to give it a go and started using a VRS platform and since starting to use this system in Xanadutec, Warje Unit, it has indeed brought out a great change in our work.

TAT is the focal point in Transcription.  It has to be maintained at any cost without compromising on quality.  Due to manual typing being laborious, even after setting targets for line count, at the end of the day we used to still be left with loads of transcription work yet to be finished, which could have brought out TAT pressures and create unnecessary tensions, obviously hampering our quality.

Due to this solution, it is a different scene now.  In terms of productivity, we have noticed that our unproductive time has cut been down significantly and we are more productive due to less manual transcription work.

As quality is our aim and motto, we now utilise this benefit of spared time to achieve more greater productivity and to establish high quality control so that our client gets good work within less turnaround time and he can be fast with his future work and decisions, hence creating a Win-Win Situation for both of us.

The return on Investment or the monetary benefits derived from having spent money is highly positive in the long term.

We always leverage technology and improvement in processes to drive production and quality. Xanadu firmly believes in keeping ahead of the curve.

Our Software team will continue to tweak the system and the next goal is to add NLP (natural language processing) capability to our platform. This ability will further help automate and strengthen our quality layer. Our NLP engine understands “text” and will assist our QA team by highlighting discrepancies in text.

This is the future and we want to be a part of building it.

The Data processing department’s journey from 10-15 to 200 people includes several processes like:-

Final Quality Control, Statistical Quality Management, Health Insurance Forms Processing, Supplier Invoice Processing, Accounts Payable, Loyalty Card Processes, Quality Assurance, E-Publishing, Document Management & “Release of Information (ROI) – Mobile, Onsite or Remote”, Property Invoice Processing, Property Plan Drawing & many other.

As the Process Manager I can say that Xanadutec uses a well laid out process flow and maintains quality using checks and balances. The entire team is trained and retrained every month and all projects are tracked down to the last detail

I would like to give credit for the success of this Xandutec’s Journey to the entire team, past and present.

The journey still continues & the consistent efforts of the team are will continue to enhance our processes and streamline our operations.

Sachin Hole
Process Manager – Xanadutec.

In June XanaduTec Bangalore started its office based operations from Domlur.  Yogesh, our Network Engineer, played a vital role in designing and installing the network under the guidance of our CTO, Shahrukh.

Rajesh Kushwaha, MT Admin, spearheaded in his role moving to Bangalore from Pune in June 2006 and redefined the whole process swiftly and taking the entire stuff under his command.

Soon after that XanaduTec Bangalore started its in-house operations from its office started in June with after appointing MTs, Sr MTs and editors.  After successful training  under the guidance of Pune Team and transition of was done in a slow and phased manner to be handled wholly in Bangalore which was quite challenging.  The client was completely transferred to Bangalore to be handled independently after a month.

XanaduTec Bangalore went ahead and masterminded the whole process of the client by keeping up the expectations of the client at par.  Banking on the quality our client added more departments added in which was quite efficiently taken up under the ablest leadership of  Ilam, Unit Head, Bangalore, and is currently handled based from Bangalore.