UniSpace Sunderland will today host an architectural glass event attracting guest speakers from across the world in its iconic National Glass Centre (NGC) building.

The Symposium in Architectural Glass will bring 120 delegates to UniSpace for plenary sessions in the NGC, plus a dinner in the museum’s unique restaurant overlooking the River Wear.  This is the second time the National Glass Centre has hosted the International Symposium in Architectural Glass, which includes traditional lectures with panel discussions, workshops demonstrations and informal networking opportunities.

The Symposium will run for two days (May 17/May 18) and is organised with the help of the NGC-based Institute for International Research in Glass (IIRG), co-ordinated by Professor Sylva Petrova, of the University of Sunderland.

The emphasis of this event is how flat glass is used three dimensionally in space and as a creative means of expression. This will explore both the theoretical and practical aspects of this process: idea exploration; design development; use of new technologies; the possibilities of technical restrictions; and the multi-disciplinary approach prevalent in many projects.

Sharon Olver, Commercial Manager of the University of Sunderland responsible for UniSpace, commented: ‘The National Glass Centre is an architecturally unique building that houses a national museum and visitor attraction. We are delighted to be hosting this prestigious international event which addresses the latest thinking in glass technology.’

To co-inside with VisitDenmark’s brand new branding platform “Come and join us!” it appears that close to 1 million foreign delegates have already chosen to do so, with more expected to follow…

A new in depth analysis highlights “The Economic Contribution of Meeting Activity in Denmark” and now it’s official; 928,000 commercial[1] foreign delegates visited Denmark in 2010. DKK 3.5 billion was their contribution to the Danish economy and DKK 3,070 was the average daily spending/cost per person. The analysis, based on detailed venue, organiser and delegate surveys, has been conducted by VisitDenmark – the Official Tourism Organisation of Denmark – in corporation with Wonderful Copenhagen CVB, VisitAarhus, VisitEastDenmark and VisitSouthDenmark.

The report worthy of note sheds light on the number of meetings held in Denmark and their significance to the Danish economy on a national, regional and local level. It draws attention to the size of business tourism within the Danish tourism sector; the number of external meetings held, bed nights spent by foreign delegates, their daily spending and much more, and is the result of two years of methodical research and analysis.

Henrik Kahn, Director – VisitDenmark UK/Ireland and Project Owner of the study, explains:

“The tourism industry is a key contributor to economic growth worldwide and the purpose with this study has therefore been twofold: to prove the importance of business tourism to the Danish economy and thereby accomplish further recognition from local, regional and national governments of the meetings sector, and to map the volume, structure and characteristics of meeting activity in Denmark in detail – not least the foreign part of it!”  

“We’ve done our research and are encouraged by the findings in the report. Its entirety and the high number of respondents give credibility and validity to the analysis and sure enough, we will use the knowledge pro-actively in our future strategic plans for the further development and promotion of our professional meetings industry,” Kahn continues.

The Danish study is based on the recommendations from the UNTWO on how to establish national accounts of the meetings sector, in combination with the methodology used in a Canadian Study published in 2008; “The Economic Contribution of Meetings Activity in Canada, the Danish TØBBE-figures and more. It also corresponds with the “Meeting Satellite Account” and takes its point of departure in MPI’s definition of meetings.

The findings in the Danish report are the results of thorough research conducted in 2010-2011 and a second report is scheduled for 2013-2014 in order to trace the latest developments within the Danish meetings industry.

[1] Commercial foreign delegates is defined as delegates attending meetings in hired venues in Denmark.

The key findings in the report are:  

• The Danish tourism industry (leisure & business tourism) created a direct turnover of DKK 74.6 billion (€10.02 billion) in 2010.
• Thereof the Danish meetings industry created a direct turnover of DKK 20.8 billion (approx. €2.79 billion) of which DKK 11.4 billion (approx. €1.53 billion) is costs of meetings and DKK 9.4 billion (approx. €1.26 billion) is spending from delegates, incl. accommodation, transport and shopping.
• Gross Value Added (GVA) amounts to DKK 15 billion (approx. €2.01 billion), or the equivalent to 1.0 per cent of the Danish GVA, when including derived effects.
• Personal and corporate taxes as well as VAT make up for 1.3 per cent of the totals with DKK 7.8 billion (approx. €1.01 billion).
• Some 37,900 jobs are generated due to the direct and derived effects the industry has on the Danish economy, corresponding to 1.4 per cent of total employment in Denmark.
• The total no. of meetings held in Denmark in 2010 was 187.900 with the total no. of delegates being 6.9 million.
• Commercial foreign delegates contributed with DKK 3.5 billion (approx. €470,505,995) or 17 per cent of all meetings activity in Denmark.
• The no. of commercial foreign delegates in Denmark (2010-figures) was 928,000. Thereof, 201,000 delegates stayed overnight equivalent to 460,000 room nights in 2010, generating DKK 1.5 billion (approx. €201,664,126) of the above mentioned DKK 3.5 billion. Some 60 per cent of these overnight stays were in the Capital region.
• The no. of day delegates is higher than expected as is the turnover from these delegates; DKK 2 billion (approx. €268,860,568) of the above mentioned DKK 3.5 (approx. €470,505,995).
• The average total spending and cost per delegate is DKK 3,070 (approx. €412) thereof the day delegate spending is DKK 1,830 (approx.  €246) and the meeting cost DKK 1,240 (approx. €166).

Estonia has gained an impressive amount of ground in the newly-released 2011 International Congress and Convention Association rankings list, moving up five slots from the previous year’s position to reach 41st place.

The number of association conferences held in the country jumped from 43 to 61 between the two years, an increase of nearly 50%.

The nation’s capital, Tallinn, also scored big in the list, going from 65th place to 43rd. The city hosted 49 ICCA conferences last year compared to 28 in 2010.

According to the ECB, the improvements can be attributed to its close cooperation with Enterprise Estonia and the cities of Tallinn and Tartu, introduction of a Conference Ambassador Programme, increased flight connections and improvements made to venues. It also credited Enterprise Estonia’s Conference Support Scheme for attracting more international events to the country.

ECB statistics show that there were 565 international conferences held in Estonia last year, their total number of delegates reaching 68,122. The average number of delegates per conference was 120.

The Estonian Convention Bureau is a non-profit organisation established jointly by public and private sector bodies. It was established in March 2008 in order to attract international conventions to Estonia. The bureau’s 23members include the cities of Tallinn and Tartu, the national carrier Estonian Air, and a number of DMCs, PCOs and hotels. It is co-financed by the Estonian Tourist Board, a division of Enterprise Estonia.

Congress organizers who brought international congresses to Vienna last year were invited to City Hall on Wednesday, May 9 for an official ceremony at which Vienna Tourist Board President Vice-Mayor Renate Brauner, Austrian Federal Economic Chamber President Brigitte Jank, Director of Tourism Norbert Kettner and Christian Mutschlechner, Director of the Vienna Tourist Board’s Vienna Convention Bureau, thanked them for their contributions.

They were all awarded honorary certificates, one of which Renate Brauner presented symbolically to Siegfried Kasper, Professor of Psychiatry and Chairman of the Department of General Psychiatry at the Medical University of Vienna. He was chiefly responsible for the fact that the 19th European Congress of Psychiatry with 4,050 delegates was held at the Austria Center Vienna (ACV) in March 2011 and has already booked the same venue again for 2015.

Professor Kasper also played a key role in a number of congresses in Vienna, and this year the city has to thank him for the European College of Neuropsychopharmacology, which will be held at the ACV from October 13 thru’ 17 with 8,000 specialists in this field. This event was first held in Vienna in 2007.

Christian Mutschlechner provided one of the highlights of this festive evening: he had just received news of the ICCA statistics and was able to announce Vienna’s top ranking once again to precisely the people who had made this possible. The maxim “give credit where credit is due” could not have been more apt!

City of Vienna honors congress organizers

Vice-Mayor Renate Brauner (2nd from right), Austrian Federal Economic Chamber Presi-dent Brigitte Jank (2nd from left), Director of Tourism Norbert Kettner (right) and Christian Mutschlechner, Director of the Vienna Tourist Board’s Vienna Convention Bureau (left) expressed their gratitude to the organizers of international congresses who had ensured that Vienna headed the world-wide ranking of congress metropolises for the seventh time in 2011. Representing all those honored in this photo: Siegfried Kasper, Professor of Psychiatry and Chairman of the Department of General Psychiatry at the Medical University of Vienna (center).

Photo: © Gerhard Weinkirn

For the seventh time in succession, Vienna has topped the world-wide rankings as a des-tination for international congresses. The International Congress and Convention Associ-ation (ICCA) published its 2011 congress statistics almost simultaneously with a cere-mony held at the City Hall by the City of Vienna to honor Vienna’s 2011 congress organ-izers. This produced an unexpected bombshell during the celebrations.

Vienna almost seems to have taken out a permanent lease on first place as a destination for international congresses. According to the ICCA statistics, the Austrian capital staged 181 such events in 2011, putting it at the top of the worldwide league for the seventh time in succession. It was followed by Paris with 174 international congresses and Barcelona with 150.

The other cities in the top ten were Berlin (147), Singapore (142), Madrid (130), London (115), Amsterdam (114), Istanbul (113) and Beijing (111). Austria was in 10th place in the countries ranking, headed – also almost by tradition – by the USA (759). Not fewer than 68% of Austria’s 267 international congresses took place in Vienna. The best placed countries after the USA were Germany (577) and Spain (463)

With the release of the 2011 Top 20 Rankings for cities and countries, ICCA is reporting another year of continued strength in international association meetings market. 

For the first time ever, more than 10,000 regularly occurring association events which rotate between at least three countries were identified by ICCA members and ICCA’s in-house research team as having taken place during 2011, over 800 more than identified a year previously.

Table 1: ICCA country and city ranking measured by number of meetings organised in 2011

The top 10 countries showed little change, with the top six repeating their rankings, led by the USA, Germany and Spain.  The Netherlands and Austria appeared at 9th and 10th respectively, taking the place of Switzerland, which dropped from 10th to 12th, and Japan, which in the aftermath of cancellations due to the earthquake and tsunami, understandably dropped from 7th to 13th.  The USA saw by far the biggest jump in the number of events held, up by 136 to a new record 759 meetings.

In the city rankings, Vienna retained its number one status, and below it Paris overtook Barcelona in the 2nd and 3rd place duel. The biggest climber in the top ten was London, with the 2012 Olympics effect pulling them up from 14th to 7th, and Beijing, which led the way amongst the fast growing BRIC destinations by climbing from 12th to 10th.

“There are always going to be short-term competitive changes to annual rankings, some caused by external factors and some by marketing successes” said ICCA CEO Martin Sirk, “but the most important thing to note is that international association meetings continue to be in tremendously good health when compared with the overall situation in the global meetings industry. We’ve seen consistent annual growth in the number of international association meetings throughout the last few years of global economic instability, something no other sector can claim, even though we’re also hearing about increasing challenges in raising sponsorship amongst a sizeable minority of organisers.”

“I strongly believe that any destination wanting to achieve long-term overall success in the meetings business needs to invest in the research and specialised marketing and bidding skills required to attract these international association events.”

Park Inn by Radisson Pribaltiyskaya St. Petersburg Hotel is ready for one of the largest and most important annual events for financial industry. The Banking Congress is an annual event in the banking sphere and a place for discussion of topics that impact both Russian and International banking business. This congress will be held with the assistance of St. Petersburg Foundation for Support of the International Banking Congresses, bank associations and Russian credit institutions and will take place on June 5-8, 2012.

The Congress has become an event where representatives of the Federation Council, State Duma, Russian Government, Bank of Russia, international financial institutions, accounting firms, consulting and IT companies, banking associations and state academies get together. At the hotel in St. Petersburg they will be discussing aspects of the banking business development, issues of interaction of the financial sector and economy, modernization instruments and ways of maintaining the banking system stability, problems of the banking regulation and banking supervision and methods for their solutions.

Park Inn by Radisson Pribaltiyskaya St Petersburg is not only the conference platform for the International Banking Congress. The hotel in St. Petersburg will also host the following conferences: Yandex company, “Man and His Health”, Amway and “Status Quo”. It also hosted the largest medical and pharmaceutical congress, organized by leaders of industry and featuring input from companies like PharmStandard, Sandoz, Convent Pharma, Astra Zeneca and many others. The hotel also provides St. Petersburg accommodation for business and leisure guests during the biggest events in the city. Those seeking St. Petersburg restaurants will find the hotel’s 800-capacity Park Inn restaurant and RGB Bar & Grill on site, offering spacious dining areas for buffet breakfast, lunch and dinner. – PRnewswire -

- 54 New Exhibitors Will Showcase for 2012 - 

The Americas Meetings & Events Exhibition (www.aibtm.com) has confirmed that there are 54 new exhibitors presenting at AIBTM 2012, Reed Travel Exhibitions’ premier provider for the U.S. meetings and events industry.   The three-day networking event, held from 19^th - 21^st June in Baltimore will feature a full day of world-class education, followed by two days of exhibition trade show.

“As we get closer to AIBTM 2012 in June, we’re absolutely delighted with the demand we have had from both new and returning exhibitors from all over the world,” said Graeme Barnett, Event Director, Reed Travel Exhibitions, AIBTM (Baltimore) and EIBTM (Barcelona).    “Approximately 33% of exhibitors that are currently signed on are new to AIBTM.  We are excited for the new opportunities these exhibitors offer to our 2012 attendees.”

Following AIBTM’s success at the inaugural event in 2011, approximately 67% of exhibitors that are currently signed on are returning from last year.  Of those, 26% have increased their floor space for 2012 including:  Anaheim/Orange County Visit & Convention Bureau, Argentina, Atlanta Convention & Visitors Bureau, Atlantic City Convention & Visitors Bureau, Certain Inc., Chicago Convention and Tourism Bureau, China National Tourist Office, Choice Hotels, Dallas Convention & Visitors Bureau, Destination D.C., Dominican Republic Tourism Board, Fort Worth Convention & Visitors Bureau, Greater Boston Convention & Visitors Bureau, Greater Houston CVB, Guatemala Tourist Commission, Hilton Worldwide, Hyatt Hotels & Resorts, IHG-InterContinental Hotels Group, Islands of the Bahamas, Marriott International Inc., Melia Hotels International, Moscow, Panama Tourism Authority, San Antonio Convention & Visitors Bureau, St. Louis Convention & Visitors Commission, Vancouver Hotel Destination Association, Vantage Hospitality Group, Inc., and Visit Florida.

In addition to those returning, 33% of AIBTM 2012’s show floor will include brand new exhibitors.  AIBTM is happy to welcome new organisations such as:  Alexandria Convention & Visitors Association, Aqua Global Events, Associated Luxury Hotels International, Blue Man Group, Cape Cod Chamber of Commerce/CVB, Carey International, Carlson Rezidor Hotel Group, Cayman Islands Travel & Tourism, Columbus Convention & Visitors Bureau, Dolce Hotels & Resorts, Entertainment Cruises, Event Ready, Eventbrite, Grand Traverse Resort & Spa, Gourmet Gift Baskets.com, Hard Rock International, Hello USA!, Hosts Global Alliance, Hungarian Tourism, India Tourism, Infinite Conferencing, Istanbul Visitors and Convention Bureau, Kansas City Convention & Visitors Association, Learning Through Travel, Little Rock CVB, Long Beach Convention & Visitors Bureau, Los Angeles Convention & Visitors Bureau, LVH Las Vegas Hotel & Casino, Meet Minneapolis, Meet Washington State, MMSC, Moroccan National Tourist Office, Nest DMC, Omaha Convention & Visitors Bureau, Pacific World, Palm Springs Desert Resorts Convention and Visitors Authority, Positively Cleveland, Prague Convention Bureau, QuickMobile, Reno Tahoe USA, Rosen Hotel & Resorts, Salt Lake CVB, Seneca Niagara Casino Hotel, Showcare Event Solutions, Site Solutions Worldwide, Star Travel Services,  The CVBs of New York State, Travel Portland, Visit Indianapolis, Visit Pittsburgh, Visit Scotland, Vitesse Worldwide, Wyndham Hotel Group and Yosemite Mariposa County Tourism Bureau.

For more information about ways to attend AIBTM please visit www.aibtm.com/visiting. You can apply for the Hosted Buyer attendance option by filling out the registration form - Hosted Buyer Registration.    Alternatively you can choose the Flexible Choice Option and attend as a Trade Buyer which will permit you access to all education, business and networking opportunities which will take place over the course of the show - Trade Buyer Registration.

AIBTM takes place from 19^{th -} 21^st  June, 2012.

Country officials open the renewed terminal at Donetsk international airport in Ukraine just in time for EURO 2012. The renewed airport boasts a seven-storey terminal capable of servicing up to 3,100 passengers per hour (previously – 700), reads the statement by Ukraine’s Infrastructure Ministry.

Donetsk airport recently introduced an artificial runway suitable for all types of airplanes, including the heavy Boeing 747 and Airbus A380. It boasts the tallest in the country 52 meter control tower. The International Civil Aviation Organization granted the airport the ICAO III A category, allowing it to accept landings at zero visibility conditions.

“At the beginning of the 1930s the constructors of this airport had no idea what a high technology site it would grow into,” said the Ukrainian President Viktor Yanukovych at the opening ceremony on May 14 ^th. The Airport’s renewed infrastructure will help manage the increasing number of passengers arriving in the eastern Ukrainian city for EURO 2012.

Ukrainian state budget contributed USD 758 million into the Donetsk airport reconstruction. Additionally, private investments and local budget funded the construction. Curiously, in November of 2011 the airport was named after renowned classical composer Serhiy Prokofiev, who originated from Donetsk.

EURO 2012 triggered reconstruction works at Kyiv and Lviv airports, while Donetsk and Kharkiv ones were built from scratch. In 2012 western Ukrainian EURO 2012 host Lviv opened a new terminal. It services up to 2,100 persons per hour. Interestingly, Budapest airport has the channel capacity of 970 persons per hour (8.5 million a year).

The Airport in Kharkiv boasts a new 2.5 kilometer runway (allowing the airport to service Boeing 747 and Airbus A380 landings), renewed infrastructure, and a terminal. New terminal F at Boryspil airport in Kyiv has a waiting zone of 5,670 square meters and capacity of 2,400 passengers per hour. Comparably, the waiting area in Moscow’s Domodedovo airport is 2,900 square meters.

Final renovations are under way at Kyiv airports Zhuliany and Boryspil. In May 2012 Zhuliany will get a new terminal with a total area of 14,270 square meters and channel capacity of 320 persons per hour. In June 2012 Boryspil will open additional terminal D, servicing over 20 planes at a time. Currently, Boryspil operates 62 percent of passenger traffic in the country.

Key Government and Industry Leaders Discuss the Positive Impact of Meetings at the ‘Meetings Significance Forum’ 

Recent headlines shouted “AIG Effect”, “Don’t go to Las Vegas!” and “Lavish GSA Conference” yet face-to-face meetings have a significant impact on the economy, business, science, technology, diplomacy and all forms of socio-economic relationships at the local, national, or international level.

Now it’s time to face the facts and Roger Rickard, Partner & Chief Advocate, Revent, LLC and Founder of Voices in Advocacy™ is set to moderate the Professional Convention Management Association (PCMA) Meetings Significance Forum at AIBTM, The Americas Meetings & Events Exhibition (www.aibtm.com) this year.

The key questions that will be addressed are:  How can government officials and the meetings industry understand each other without creating knee-jerk reactions? How do we open the window to better communications? What do government policy makers need to understand the meetings industry? What does the meetings industry need to understand about how government policy decisions are created? What are the best options for advocating the positive significance that meetings create both socially and economically?

“This forum will provide a platform for meeting industry leaders and U.S. government officials to engage in dialogue on how we, as an industry, can significantly shape and influence policy decisions that affect the business of meetings,” said Erica Keogan, Global Education Content Manager, IBTM Global Events Portfolio, Reed Travel Exhibitions.

Rickard commented, “We are presenting a voice to the meetings industry and U.S. government officials to share open dialogue on the socio-economic significance of meetings. This is a giant step forward.”

The must attend session will kick off the first official day of the show and will take place in Ballroom A, 9am, Wednesday June 20^th.

Deborah Sexton, President & CEO of PCMA stated, “Roger Rickard provides a unique vision and true leadership in our industry. As the moderator of this forum he’ll ensure the dialogue is substantive and insightful.”

The content for America Meetings Week and AIBTM’s Professional Education Programme for 2012, will be delivered in conjunction with other leading industry associations including SITE, ACTE, ICCA and MPI. For further information and for a full Education Programme outline please visit http://www.aibtm.com/Education-Program/ 

For more information about ways to attend AIBTM please visit www.aibtm.com/visiting. You can apply for the Hosted Buyer attendance option by filling out the registration form - http://www.reedexpovip.com/profile/web/index.cfm?PKWebId=0x381a09c.   Alternatively you can choose the Flexible Choice Option and attend as a Trade Buyer which will permit you access to all education, business and networking opportunities which will take place over the course of the show -https://www.compusystems.com/servlet/ar?evt_uid=745&campaigncode=CampGE 

AIBTM takes place from 19^th June – 21^st June, 2012.

2012 marks the 500th anniversary of the death of the Florentine navigator who named the continent America.

From the beautiful ceremony of the last February, Florence’s city administration is honouring the brilliant city dweller with many cultural events and initiatives all over the year.
Amerigo Vespucci, breathing the cultural atmosphere of the Medici court during his life, was the first Renaissance Humanist who brought to the sea the rational spirit of research, the scientific method to tackle a goal and to give a knowledgeable steering to the art of navigation. “He was first a man, than a sailor and an astronomer“.

The city celebrates the anniversary with lots of great events  and has a programme  that is always increasing with interesting social occasions; for now we recommend you the Maggio Musicale Fiorentino in May, a prestigious music festival that will incorporate the theme of Amerigo in its shows, the concerts of the American singers Madonna and Bruce Springsteen and many exhibitions about great American people in art and science.
Have a look at  the official calendar here!

Former England Rugby captain Lewis Moody was the special guest at a recent charity lunch held at Church House Conference Centre. The event, organised by Under the Posts, was held to raise money for the Motor Neurone Disease Association, Parasol Charity – an organisation which provides aid and comfort to injured service personnel and their families – and the Alzheimer’s Society.

Under the Posts was created in 2004 following England’s success at the 2003 Rugby World Cup. It organises fundraising events for and on behalf of members of the team and their associated charities.

Guests enjoyed a sumptuous three course meal created by Church House Conference Centre’s in-house award winning caterers Kudos. This was followed by a question and answer session with Lewis Moody during which he told stories from his days playing with the England Rugby team as well as revealing the highs and lows of his remarkable career. Former hockey player Roger Dakin compered the event, entertaining guests with anecdotes throughout the afternoon. The lunch also included an auction of signed rugby memorabilia and tickets for future Under the Post events, as well as a silent auction, with all proceeds being split between the three charities.

General Manager of Church House Conference Centre Robin Parker says: “Church House Conference Centre is renowned for hosting high profile personalities. We’re delighted the lunch with Lewis Moody proved so successful. The Harvey Godwin suite provided an intimate setting and meant the 94 guests were able to feel close to one of the country’s biggest rugby stars. Those who attended thoroughly enjoyed the afternoon of sporting entertainment and donated very generously. The money raised from the event will greatly benefit three worthy charitable causes.”

The continuing impact of new technology on the meetings industry is significant and the EIBTM Technology Watch Award is now the most high profile and longest running recognition scheme for innovation in the sector worldwide.  Considered to be the “Meetings Industry Tech Oscars” it will celebrate its 13^th anniversary this year.

Free to enter, the application process for submissions is now open at www.eibtm.com/techwatch.   The award winner will receive an exhibition stand within the Technology Village at EIBTM (value €3000) to showcase their product to over 15,200 industry professionals expected to attend this year’s event.

Chaired by Corbin Ball (recently named one of the 25 most influential people in the meetings industry) the expert judging panel will be looking for companies to demonstrate new and innovative technology solutions that can make a significant difference to the industry.

With the winner being chosen before EIBTM, the prize also includes a global publicity and marketing campaign pre-show as well as high visibility on site with:

• Inclusion in a monthly e-newsletter to over 28,000 industry professionals
• Announcement in the weekly EIBTM news alert which is issued to over 15,000 industry professionals in the  run up to the show
• Profile on the EIBTM website which receives over 1.3 million page views per year
• Exposure to the world’s industry media
• Inclusion in the official EIBTM catalogue (printed and online)
• Award presentation at the show
• Article in the official Show Daily at EIBTM distributed to all attendees

In 2011, the award went to US based ITN International.  ”The leads we generated and the contacts we made were extraordinary,” said Mike Sorgani, Vice President, Sales and Marketing of the full-service registration and lead management company.

“I will give you just one example.  Eleven days after EIBTM, we found ourselves in front of the producer of the world’s largest corporate event, describing how our technology could add excitement.  The invitation to visit the producer’s offices and make a presentation stemmed directly from our award and the prize for us to exhibit at EIBTM.  This particular opportunity is huge-and we owe it to EIBTM.” He added.

The Technology Village is a specialist exhibiting area of EIBTM where technology suppliers have the opportunity to showcase their products and services.  To enquire about booking a stand or for further information please visit www.eibtm.com/tech or contact david.benitez@reedexpo.co.uk

EIBTM 2012 takes place 27^th – 29^th November, Barcelona.

Acting Premier and Minister for Trade and Investment Andrew Stoner will be the inaugural Patron of Business Events Sydney’s Ambassador Program, a business development program that helps to secure international events for Sydney and the state.

Business Events Sydney’s (BESydney) Ambassador Program brings together a diverse and talented group of 60 industry leaders, whose expertise spans medicine, science, technology, commerce and culture. These Ambassadors work closely with BESydney to assist, advise and support the bidding process that is integral to the State’s success in securing business events.

Each of the 60 professionals involved in the program offers their industry knowledge, advocacy and strategic advice to ensure BESydney has the most competitive chance of securing an ever-growing number of high-profile business events.

“BESydney Ambassadors represent the wealth of intellectual capital we have here in NSW, and I’m proud to be associated with this group that champions innovation, intellect, and global connections for the benefit of the State,” Mr Stoner said.

“Since the program’s official launch in 2009, this commitment has secured 12 events for NSW. These events are estimated to deliver around $25 million to our visitor economy, as well as many other far reaching and long lasting benefits to our communities and industries.

“Business events facilitate knowledge exchange, global networks, trade and investment opportunities, and increased innovation and productivity.”

Lyn Lewis-Smith, Chief Executive Officer of BESydney adds, “We are thrilled that the Deputy Premier accepted our invitation to be Patron of the program. This is another step towards a whole-of-government, and industry, approach to business events. This joint approach will be essential to maximise the success of the future Sydney International Convention, Exhibition and Entertainment Precinct that is scheduled for completion in 2016.”

“The Ambassador Program has played a central role in bid strategies for a number of years and has assisted us to secure some fantastic events that align closely with NSW Government priority sectors including the Asia Pacific Conference on Metabolic Syndrome 2011, World Congress of the Bachelier Finance Society for 2012 and the 12th Congress of the International Society for Organ Donation and Procurement 2013.”

The Deputy Premier will tonight invest 12 new ambassadors to the program, bringing the total number of members to 60. The ceremony is a part of the BESydney Ambassador Dinner and Investiture held at Sydney Convention and Exhibition Centre. At this year’s dinner, The Hon. Michael Kirby AC CMG will present the key note address.

Ambassadors to be invested in 2012 are:

• Professor Attila Brungs, Deputy Vice-Chancellor and Vice-President (Research), University of Technology, Sydney
• Professor William Carroll, Head of Neurology and Neurophysiology, Sir Charles Gairdner Hospital, Perth
• Professor Andrew Cheetham, Pro-Vice-Chancellor Research, University of Western Sydney
• Mr Sean Clancy, Former Sydney Chapter Chairman, Young Presidents’ Organization
• Professor Hugh Durrant-Whyte, Chief Executive Officer, National Information and Communications Technology Australia
• Professor Ian S Fraser AO, Professor in Reproductive Medicine; Department of Obstetrics and Gynaecology, University of Sydney
• Dr Elliot Gilbert, Project Leader, Food Science, Australian Nuclear Science and Technology Organisation
• Professor Roy Green, Dean, Faculty of Business, University of Technology, Sydney
• Professor Jim Piper, Deputy Vice-Chancellor (Research), Macquarie University – Research
• Professor Judy Raper, Deputy Vice Chancellor Research, University of Wollongong
• Professor Farzad Safaei, Director, Information & Communication Technology Research Institute, University of Wollongong
• Professor Jill Trewhella, Deputy Vice Chancellor Research, University of Sydney

Also introduced this evening will be the first members of BESydney’s new Future Leaders program. Future Leaders will attend global events to develop networks, identify bid opportunities, and to explore the structure and purpose of conferences and congresses to inform how they are designed to meet the needs of future generations.

“By working with future leaders today, BESydney hopes to uncover valuable information, stay ahead of emerging trends, develop more bid opportunities and profile the next generation of bid leaders. We have to be future-focused now. Tomorrow is too late,” Lyn Lewis-Smith said.

The first members of the Future Leaders program are:

• Dr Pia Winberg, Director, Shoalhaven Marine and Freshwater Centre, University of Wollongong
• Dr Andrew Hutchinson, Chancellor’s Post Doctoral Research Fellow, School of Medical and Molecular Sciences, University of Technology, Sydney
• Dr Amanda Kennedy, Deputy Director, Australian Centre for Agriculture and Law, University of New England
• Dr Jochen Schweitzer, Lecturer in Strategy and Marketing, Faculty of Business, University of Technology, Sydney.

A full list of BESydney’s Ambassadors, including those who will be invested on Monday 14 May, is available at www.businesseventssydney.com.au

Congrex Group and CITS’s China International M.I.C.E Co. Ltd (CITS MICE) announce with immediate effect a move that creates a new alliance with a collaborative effort, that will encompass international congress marketing and project management. The collaboration between Congrex Holding BV and China International M.I.C.E. Co. Ltd, a subsidiary of China International Travel Service Ltd (CITS), follows a series of meetings held in Beijing and Stockholm respectively, and attended by representatives of both Groups’ board of directors and senior management.

The terms between the parties call for bringing together International and European Associations with the reciprocal Chinese interested parties and its various stakeholder groups with the intended result to increase participation by Chinese individuals and companies in international conferences.

Of the same importance are the two parties’ planned activities that will see the number of international conferences held in China by Professional International Associations increase, as well as the level of engagement in national and international congresses in China. Both companies are looking for the number of congresses, and participation in them, to rise. A dynamic exchange of know-how and technology supported by the two groups’ experts and their marketing efforts is expected.

Mr. Gu Han Xing, Vice President of CITS and Chairman of China International M.I.C.E. Co. Ltd expressed his satisfaction with the initiated working collaboration and commented, “We are extremely pleased with the understanding, which we have reached and the planned collaboration. We are confident that this will be a fruitful partnership and we look forward to this new venture together with Congrex.”

Congrex Holding BV’s Board of Directors, represented by Ms. Diana Feo de Tamayo, Chairman and Mr. Donald M Hellstedt, Director underlined Mr Gu’s comments by adding, “We believe to be building a bridge to China with an excellent partner at the right time. This collaboration represents a meeting of two groups that can mutually benefit from the value that each brings to the table. This value will benefit both Congrex and CITS MICE current and future clients as well as we are confident that it represents a win-win situation for all concerned parties.

 Fly Around the World for Less with Star Alliance’s 15 Per Cent Off All Economy Class Round the World Fares

FRANKFURT, Germany – May 14^th, 2012 – As part of its 15^th Anniversary celebrations, the Star Alliance network is offering a 15 per cent discount on all Round the World (RTW) Economy Class fares. This special promotion is valid for all RTW tickets in Economy Class sold from May 15^th to May 29^th, 2012. The discount is applicable on the base fare only and not on fees, taxes and surcharges which vary by routing.

15 years after its founding, the Star Alliance network has grown to 25 member airlines offering more than 20,500 daily flights to 1,293 airports in 190 countries, thereby providing globetrotters an unparalleled choice of flight connections and destinations. RTW fares in their current form have to a large extent been made possible by airline alliances, as no single airline is in a position to offer a fare which allows truly global travel.

The Star Alliance network offers four Economy Class RTW fare levels which allow customers to travel distances of up to either 26,000, 29,000, 34,000 or 39,000 miles. The circumference of the Earth measured at the Equator is approximately 24,901 miles and the fare levels offered allow the customer to select the mileage requirement which best suits their personal travel needs. Actual fares vary by market and in general offer better value for money than purchasing individual one-way tickets on separate airlines to cover the same itinerary. Children between the age of two and 11 pay 75% of the applicable adult fare, while infants under two who do not occupy a seat can be taken along for ten per cent of the applicable adult fare.

Customers can build their own routings within the mileage limits of the different fare levels. Travel needs to commence and end in the same country, be one directional either going East or West and include a trans-Atlantic and a trans-Pacific crossing. 24 hour stops must be made in at least three cities and the itinerary may include between two and 12 additional stops (total number of stops are dependent on the actual fare type). Further information can be found at: www.staralliance.com/en/fares/round-the-world-fare/. This page also leads to the Star Alliance Book and Fly tool (www.staralliance.com/en/booking/book-and-fly/#), which allows online booking and ticketing for the RTW fare. As an alternative, customers can also contact any of the 25 Star Alliance member airlines or a travel agency.

In addition to the Economy Class fares, Star Alliance network also offers RTW tickets for travel in First or Business class, which are not part of the special promotion. In total, the Star Alliance network offers 15 different fare products, including three Circle Fares and 11 Regional Airpasses.

Are the days of marketing a destination in traditional tourism terms numbered? How are cities finding new ways to harness the intellectual resources in their local universities and institutions? How can meetings management companies authentically position themselves as intellectual partners and not just logistics providers?

ICCA’s Breakfast Seminar at IMEX looks at numerous examples of why and how competition appears to be shifting from restaurants, art galleries and shopping to research institutes, PhDs, and peer-reviewed excellence. ICCA’s now traditional crowd panel format will guarantee a lively debate and provide innovative ideas for any destination, supplier, or international association executive looking for early morning mental stimulation!

Moderated by Martin Sirk, CEO, ICCA with ‘Crowd Panel’ of table moderators drawn from ICCA membership, this session will be a mix of Round Table and interactive plenary discussions.

Date: Tuesday 22 May 2012
Time: 08.45-09.45
Room: Seminar room level 9.2, Hall 9

VisitBritain, the national tourism agency, launched its flagship business-to-business travel trade event, Destination Britain & Ireland (DEBI), along with Tourism Ireland in Bangkok today. The three-day gathering, now in its 9^th year, sees over 200 companies in attendance and around 4000 appointments taking place.

This year’s DEBI, which is VisitBritain’s largest trade event globally, welcomes 22 new companies from the UK and Ireland showcasing their latest travel and tourism offerings to influential buyers from the APMEA region. There are 62 UK businesses in total, with major attractions, hotels, tour operators, transport providers and regional and national tourist boards participating. The event offers these businesses a crucial route to 15 key markets in the fast growing APMEA region and an opportunity to further boost the 4.3 million visits that come to the UK each year from this part of the world.

Keith Beecham, VisitBritain’s Overseas Network Directorsaid: “2011 was a strong year for visits and spend from the APMEA region, with countries like Australia, China, India and the UAE reaching or maintaining their highest ever visitor numbers. Hosting DEBI in Thailand this year reinforces our investment and commitment to the region, highlighted by the fact that we are bringing the largest ever delegation of UK tourism businesses to meet with influential buyers from across APMEA in what is a special year for Britain.

“APMEA accounts for 14% inbound tourism to Britain in terms of visits and 27.7% of total spend, but there is scope for us to do more in order to attract a greater share of the market. To help us attract more visitors, we have increased our marketing investment and millions of consumers in this region will have seen our GREAT images through our £25 million image campaign that we hope will inspire them to choose Britain for their next holiday.”

The team from the Kuala Lumpur Convention Centre and Taylor’s University School of Hospitality, Tourism and Culinary Arts

As business tourism continues to gain recognition in Malaysia as a key economic driver, the Kuala Lumpur Convention Centre (the Centre), the country’s leading convention facility, and Taylor’s University School of Hospitality, Tourism and Culinary Arts (TCHT) joined hands last year (2011) to conduct a research project titled ‘Micro Impacts and Benefits of Business Tourism Malaysia: A Case Study of Kuala Lumpur Convention Centre’.

The survey, the first of its type to be conducted by a convention centre in the country, looked at three major areas of interest – travel information, delegate spend and delegate experience in relation to attendance at events held at the Centre.

Speaking at a recent gathering to share the findings of the study, Datuk Peter Brokenshire, General Manager, Kuala Lumpur Convention Centre, said the first-hand information garnered from the delegates provided some useful insights into what needs to be done to develop the industry further and to enhance the Centre’s, Kuala Lumpur’s and Malaysia’s competitiveness regionally and internationally.

“With the results, we also hope to identify supplementary areas and activities that can complement business tourism and in turn, expand the benefits derived from the industry through increased income, investment and employment.”

In thanking TCHT for their collaboration and the meeting planners and delegates for their participation, Brokenshire said the information collated will be invaluable in helping not just the Centre, but industry players, to examine the current facilities and services and where possible, do the necessary to better cater to the needs of conference delegates.

For the Centre per se, it was uplifting to see delegates had high perceptions of its facilities and services. “Given how competitive the market is; locally, regionally and internationally, we are cognisant of the need to stay ahead of the pack. Through this study, we now have more concrete information of what we do well and where we need to do better,” added Brokenshire.

According to Associate Professor Dr. Kashif Hussain, Programme Director, School of Hospitality, Tourism and Culinary Arts, Taylor’s University, who helmed the project, “Overall, delegates deemed Malaysia to be a desirable location with notable conveniences, such as excellent shopping and entertainment (restaurants and bars) facilities, a rich abundance of cultural diversity, admirable tourist attractions and a very attractive and modern looking city.

“However, some did ‘voice’ their concern over the city’s pollution, traffic and parking conditions, the long wait at customs on arrival at the airport and errant taxi drivers. Despite this, close to 40% (of all delegates) said they would return to Malaysia within the next three years,” said Dr. Hussain.

Other interesting insights from the survey:
35% of delegates were from the US$4,000+ (RM12,200) a month income bracket;
34% spent more than US$500 (RM1,500) on shopping;
30% booked pre- or post-tours;
66% spent less than US$100 (RM300) on local transportation; and
while 40.8% spent less than US$3,200 (RM9,800) during their stay, 13.8% spent US$6,408 (RM19,600) or more.

This further supports the theory that business tourism delegates are higher-yield tourists compared with regular tourists and thus, generate more income for the domestic economy.

Survey respondents comprised more than 900 local and international delegates from over 70 countries from five events held at the Centre in 2011. They were the 5th CINP Asia Pacific Regional Meeting 2011, 70th Institute of Internal Auditors International Conference 2011, SIFE World Cup 2011, Asia Pacific Congress in  Maternal Fetal Medicine (APCMFM) 2011 and the 21st Asia Pacific Cancer Congress 2011.

Melbourne has officially been recognised as the number one city in Australia for conferences and congresses, Minister for Tourism and Major Events Louise Asher announced today.

The Country and City Ranking Report 2011, produced by The International Congress and Convention Association (ICCA), saw Melbourne ranked ahead of any other Australian city at number 31 in the world, nine places up on the previous year.

Melbourne also ranked number nine in the Asia-Pacific region.

ICCA rankings apply to international association meetings with 50 or more delegates, that occur regularly, have been held in three different countries, and have been held within the listed city during 2011.

Ms Asher said the results were an incredible achievement for Melbourne and a true reflection of the city’s premier business events offering.

“To be recognised officially by the top congress and convention association in the world is a major coup for the city and one that we are incredibly proud of,” Ms Asher said.

“Furthermore, to be ranked ahead of Sydney and Brisbane, our biggest competition in Australia, is perhaps the most important indicator that our city’s facilities and overall international appeal are outstanding.”

Melbourne hosted 62 major international meetings during the qualifying period.

Karen Bolinger, Chief Executive Officer of the Melbourne Convention + Visitors Bureau (MCVB), which is responsible for bidding for and securing major international congresses and conventions for the State of Victoria, said the city’s reputation as Australia’s leading business events destination had continued to go from strength to strength in recent years.

“Melbourne is the top choice for many of the world’s major international associations holding regular congresses and conventions. These groups are attracted to Melbourne for a number of reasons, primarily the large pool of intellectual capital the city can offer, as well as the city’s world-class infrastructure,” Ms Bolinger said.

Over the next two years, Melbourne will host seven of the world’s largest medical and scientific conferences, proving that the city continues to be a global leader in innovation, scientific endeavour and ground-breaking research.

ACC Liverpool, home to BT Convention Centre and Echo Arena, has announced that the Liberal Democrats will return for its third party conference at the venue.

The coalition government partner will stage its annual autumn conference in September 2014, and is likely to attract more than 7,500 attendees.

It will be the second time the Lib Dems have chosen to hold their most important date on the political calendar in the city and their third visit to Liverpool overall.

In 2008, they held their spring conference in Liverpool, returning two years later, in September 2010, for their main gathering, which was the first ever major party political event held at the waterfront venue.

Bob Prattey, chief executive of ACC Liverpool, said the return of the Lib Dems was the result of ACC Liverpool’s previous track record to deliver and years of building up a relationship with the party conference organiser.

He said: “Lib Dems coming to us for a third time is further confirmation that Liverpool is stronger than ever as a conference destination.

“The party came to us in our inaugural year in 2008, then again in 2010, so organisers know that we can deliver a first-class conference for delegates here at ACC Liverpool.

“Each time, the economic impact benefit for the city was terrific and we received positive feedback from delegates about the venue and the city.

“Our team, along with Liverpool Convention Bureau, have been in talks for many years with the Lib Dems, and with all the political parties, to come to the city to hold their key conferences.  When conference finishes is doesn’t just stop there, there is a lot of continuous work that goes on behind the scenes.

“We want to build on the success of our hosting of last year’s Labour Party conference by attracting even more party political events.  For now, we look forward to welcoming the Lib Dems to the city in two years’ time.”

The last time the party was in Liverpool, Nick Clegg, Deputy Prime Minister and Liberal Democrats leader, was joined in the city by 6,000 delegates and 1,600 global media.  The event generated £10m for the city economy with 206 fringe meetings hosted at ACC Liverpool and around 300 additional fringe meetings taking place elsewhere in the city.

Lucy Billingsley, head of conference office at the Liberal Democrats, said: “We held our spring conference in Liverpool four years ago and returned for autumn season in 2010, both proved to be immensely successful.

“We are confident that 2014 will be just as positive and look forward to returning to such a vibrant and dynamic city.”

ACC Liverpool has already hosted the Labour Party Conference, in September last year, which saw 11,000 delegates descend on Liverpool, delivering a £15m boost to the city economy.

The venue is ideally located for high-security events of this nature, being effectively surrounded by water on three sides which creates a secure campus site and enables it to lockdown quickly and efficiently.

The Labour Party Conference saw maximum security procedures implemented and rigorous plans put into place in collaboration with Merseyside Police, Liverpool Convention Bureau and Liverpool City Council.

Joe Anderson, the newly-elected mayor of Liverpool, welcomed the news that the Lib Dems will be returning to Liverpool for the third time.

He said: “Large scale conferences are extremely positive as they give us an opportunity to show what Liverpool can offer as a conference and business destination.

“The fact that the Lib Dems are returning for a third time is proof in the party’s confidence in ACC Liverpool and the city.  It shows that we are a national player when it comes to UK party politicals.”

Max Steinberg, chief executive of Liverpool Vision, added: “This is excellent news and it comes as no surprise to me that the Lib Dems wish to hold their annual gathering in Liverpool again, because there can be few better venues in the UK for conference delegates.

“We recently held the hugely-successful Global Entrepreneurship Congress at ACC Liverpool and the unanimous response from visitors was that Liverpool is a city like no other – beautiful and exciting with a broad range of attractions, hotels, restaurants and bars all within walking distance of this spectacular state-of-the-art complex, set in a stunning waterside location.

“Congratulations to Bob and his team, competition is fierce to hold conferences of this size and the economic prize is great. Whatever your political hue this benefits all of Liverpool.”

• Group records AED 2.3 billion (US$ 629 million) net profit
• Emirates reaches 34 million passenger milestone
• 11 new destinations and 22 new aircraft added to Emirates operations
• dnata achieves record profit of AED 808 million (US$ 220 million)

DUBAI, U.A.E.,10th May 2012: The Emirates Group has today announced its 24th consecutive year of profit and companywide growth amidst unprecedented economic pressure and record high fuel prices.

Released today in the Group’s 2011-12 Annual Report the company posted a AED 2.3 billion (US$ 629 million) net profit, with dnata marking its highest ever profit in 52 years of operation. Despite fundamental challenges, the Group’s revenue reached a record high, climbing to AED 67.4 billion (US$ 18.4 billion) an increase of 17.8 percent on last year’s results. The Group’s cash balance grew by 9.5 percent reaching a strong AED 17.6 billion (US$ 4.8 billion).

“Achieving our 24th consecutive year of profit and maintaining an upward growth trajectory is an achievement that belies the industry norm,’ said His Highness (H.H) Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group.

“Throughout the 2011-12 financial year the Group has collectively invested close to AED 14 billion (US$ 3.8 billion) in new products. This investment has garnered new customers and increased our international presence. Successful business growth is not a matter of luck, it is the result of sustained and calculated investment. Every dirham that we earn is strategically ploughed back into our business and it is this foresight that has allowed the Group to maintain such strong and consistent profitability.”

Despite a difficult operating environment, the Group continued to invest in and expand on its employee base, increasing its overall staff count by more than 10 percent.

During the year Emirates received a staggering 22 new aircraft, its highest in any single year, funded by a wide variety of financing structures.  With an increased fleet, Emirates further invested in its network by adding 11 new destinations and increasing capacity to 34 cities, a record for the airline.

“Managing volatile exchange rates, coupled with our highest ever fuel bill has required immense tenacity. Retaining growth and remaining profitable in these challenging economic times shows our profound understanding of the markets that we do business in,” added Sheikh Ahmed.

Reaching a record profit, dnata stayed true to its proven acquisition strategy, gaining a majority stake in online travel agency, Travel Republic Ltd and a 50 percent interest in Wings Inflight Services in South Africa. Importantly the results for 2011-12 highlight that 55 percent of dnata’s revenue is derived from its international operations, an increase of 17 percentage points over last year.

In the 2011-12 financial year Emirates’ fuel bill increased by 44.4 percent over last year to reach AED 24.3 billion (US$ 6.6 billion). With operating costs increasing by 24 percent compared to a revenue increase of 16.2 percent over last year, Emirates bore the brunt of the crippling cost of fuel for nearly one year, before reluctantly introducing a fuel surcharge on all tickets.

In addition to the cost of fuel Emirates had an operationally challenging year with the political unrest across the Middle East and North Africa affecting flight schedules. By keeping a tight focus on operations and modifying capacity and schedules Emirates was able to maintain profitability.

“In the last five years, Emirates’ capacity measured in Available Seat Kilometres, has increased by almost 100 percent facilitating new trade links and creating a new flow of passenger traffic. Being the first to capitalise on these new opportunities has allowed us to gain a distinct competitive advantage, one that we intend to maintain,” said Sheikh Ahmed.

Highlighting its sound financials, Emirates launched its highly successful US$ 1 billion bond in June last year and despite many traditional financing partners suffering from the Eurozone debt crisis, the bond was well received by global investors reflecting confidence in the Emirates business model. In addition to this, Emirates repaid a Singapore Dollar 250 million bond in full that matured in June 2011. The bond, listed on the Singapore Stock Exchange, was originally issued in 2006 with a five year term.

“We move into the new financial year with cautious optimism, navigating our way through the difficult economic climate with a clear vision for our continued success. We understand that succeeding in this industry requires determination and we are unapologetic about our drive to be the best.”

“We are never complacent, always striving for perfection and always acutely aware that we things can be done better. Customers’ expectations only get higher and it is up to us to ensure that we move upwards with them. With the help of our 63,000 strong multicultural workforce we have no doubt that the years ahead will again be more profitable than the last,” added Sheikh Ahmed.

Emirates revenue reached a record high of AED 62.3 billion (US$ 17 billion) growing by 14.9 percent when compared to the 2010-11 financial year. Despite this strong revenue growth, the stifling cost of jet fuel impacted Emirates’ bottom line with the airline’s profit sitting significantly lower than the previous year at AED 1.5 billion (US$ 409 million) representing a decrease of 72.1 percent over last year’s record results.

Carrying a record 34 million passengers, an increase of 8 percent, Emirates logged a robust Passenger Seat Factor, at 80.0 percent, remaining consistent with last year’s results. With an increase in seat capacity – Available Seat Kilometres (ASKMs) of 9.8 percent the result highlights a strong consumer desire to fly on Emirates’ state-of-the-art aircraft.

Passenger yield increased by 7.8 percent to 30.5 fils (8.3 US cents) per Revenue Passenger Kilometre (RPKM), up from 28.3 fils (7.7 US cents) in 2010-11.

Revenue generated from across Emirates’ six regions continues to be well balanced, with no region contributing more than 30 percent of overall revenues. East Asia and Australasia remained the highest revenue contributing region with AED 18.2 billion (US$ 5.0 billion) up 17.6 percent from 2010-11. Europe, up 18.2 percent to AED 17.1 billion (US$ 4.6 billion) and the Americas up 21.3 percent to AED 6.7 billion (US$ 1.8 billion) also saw significant growth, reflecting new destinations as well as increased frequency and capacity to these regions.

Across the rest of the globe Emirates saw strong revenue increases from West Asia and the Indian Ocean up 10.6 percent to AED 7.1 billion (US$ 1.9 billion), Gulf, Middle East and Iran up 15.1 percent to AED 6.3 billion (US$ 1.7 billion) and Africa with AED 6.1 billion (US$ 1.7 billion) in revenue, up 9.5 percent.

In contrast to the global economic environment Emirates witnessed an upward trend in its premium class seat factor for a second year, up 1.9 percentage points from 2010-11. Premium and overall seat factor for the airline’s flagship A380 aircraft sat even higher, highlighting a continued demand in the product from passengers.

Outside of the UAE, Emirates has continued to invest in the markets that it serves, playing a pivotal role in job creation within the US and Europe through its significant aircraft orders. At the Dubai Airshow Emirates announced an order for an additional 50 Boeing 777-300 ER aircraft, and 20 777-300 ER options valued at US$ 26 billion (AED 95.4 billion). This recent order, in addition to engine orders for American-made GE90 engines, is expected to support over 100,000 skilled American jobs, injecting billions into the local US economy.

With a further 232 aircraft on order worth over US$ 84 billion, combined with the airline’s increasing worldwide passenger traffic, Emirates’ is set to continue to drive considerable economic growth in the countries that it serves.

Forging ahead with its intricately planned expansion, Emirates received 22 new aircraft during the year including 14 Boeing 777-300ERs, two Boeing 777Fs and six A380s from Airbus, the highest number of aircraft received in a single year of operation. With an increased fleet, Emirates launched 11 new destinations in 2011-12 including a strong focus on North America and South America in the final quarter with Rio de Janeiro, Buenos Aires, Seattle and Dallas-Fort Worth all launching between January and March 2012.

In addition to these new destinations Emirates added much needed capacity to 34 cities including; Manchester, Hamburg, Frankfurt, Hong Kong, Khartoum, Lahore and Tunis. Looking forward to 2012-13, Emirates has to date announced four new routes including Ho Chi Minh City, Barcelona, Lisbon and Washington D.C.

New A380 destinations for the airline in 2011-12 included; Munich, Rome, Shanghai, Kuala Lumpur and Johannesburg bringing the total number of A380 destinations to 17. In the coming financial year Emirates will launch a further three A380 destinations including: Melbourne, Tokyo and Amsterdam. A total of 20 of Emirates A380’s have also now been equipped with on-board Wi-Fi to allow continuous connectivity for passengers.

To further improve on-board communication for our passengers Emirates has enabled its fleet of Airbus A330 and A340 aircraft and over 50 Boeing 777s with the AeroMobile phone service, permitting passengers to make phone calls during their flight.

Continuing its customer focus Emirates opened four new dedicated airport lounges during the year including; San Francisco, Istanbul, Colombo and a fourth new lounge in Dubai, bringing the total number of Emirates lounges to 32. Globally Emirates extended its lauded Chauffeur-drive service to a number of new cities such as Chennai and Bangkok, in addition to enhancing its existing Chauffeur-drive product in the UAE  by introducing 46 Mercedes E200 cars for its First Class passengers.

Bucking the industry trend, the 2011-12 financial year has been a strong one for Emirates SkyCargo with revenues of AED 9.5 billion (US$ 2.6 billion) an 8.4 percent increase on last year on account of an increase in freight tonnage and freight yield per Freight Tonne Kilometre (FTKM) which rose by 5.4 percent.

With the bulk of the cargo industry reporting downward tonnage, Emirates SkyCargo’s tonnage increase of 1.7 percent reaching 1,796 thousand tonnes showcases its persistence to grow revenues against the industry norm.

Contributing 16.2 percent of Emirates’ total transport revenue Emirate SkyCargo continues to play an integral role in the company’s expanding operations.
At the end of the financial year, Emirates SkyCargo freighter fleet was eight – two on wet lease and six on operating lease.

Emirates’ Destination and Leisure Management (D&LM) division saw revenue of AED 245 million (US$ 66.8 million) during the year, an increase of 8.4 percent over last year.

In the 52 years of dnata, 2011-12 has been its most successful yet. With an increase of 58.9 percent over last year, dnata grew its revenue to AED 7 billion (US$ 1.9 billion). Overall profit for dnata also reached its highest ever point at AED 808 million (US$ 220 million).

During the year, dnata’s operating costs increased by 58.9 percent to AED 6.2 billion (US$ 1.7 billion), primarily triggered by the first full integration of Alpha Group.

For the first time, dnata’s largest revenue stream has come from in-flight catering, accounting for AED 2.5 billion (US$ 668 million) of its total revenue. The single largest factor in this revenue shift is the full year inclusion of Alpha Flight Group who uplifted over 48 million meals during the year.

Revenue from dnata’s airport operations increased by 17.2 percent reaching AED 2.3 billion (US$ 632 million) to make the second largest revenue stream behind inflight catering. The increase is due primarily to increased volumes at Dubai and Singapore airports.

dnata’s cargo handling division also witnessed upward growth with revenues increasing by 12.6 percent to AED 993 million (US$ 271 million) on account of increased tonnage at Dubai International Airport and Singapore Changi Airport. Increased cargo volumes at Dubai International Airport and Dubai World Central saw dnata handle 3.3 percent more cargo.

Complementing its growth and expansion, dnata underwent a comprehensive brand refresh throughout the year, incorporating the different businesses of dnata under the unifying ‘One dnata’ umbrella. With staff across 39 countries, the ‘One dnata’ message has been fully embraced by its 20,000 strong workforce.

As of 31st March 2012, the Group and its subsidiaries employed 63,000 staff, representing over 160 different nationalities. The full 2011-12 Annual Report of the Emirates Group – comprising Emirates, dnata and their subsidiary companies – is available on:www.theemiratesgroup.com/annualresults

Mission accomplished! Athens will be the venue for the 37th World Association of Chefs Societies Congress in May, 2016. The decision was taken by the majority of the 75 countries who participated in the voting process, on Saturday 5 May, during the 35th WACS Congress held in the city of Daejeon, South Korea. The other two contestants bidding against Athens were Johannesburg and Istanbul.

Through this decision, Greece establishes its prominent position in the international gastronomic scene, since the 37th World Association of Chefs Societies Congress is expected to attract over 2000 participants, including internationally acclaimed chefs, as well as talented chefs now emerging on the gastronomic stage, who will potentially be given the opportunity to sample authentic Greek flavours for the first time. This particular event has never before been held in a European city of the Mediterranean, and is expected to serve as a dynamic promotion for Athens, Greece and also Mediterranean food, while financially benefiting the companies involved.

The bid was submitted by the Hellenic Chefs’ Federation on behalf of Greece and its successful outcome was framed by the practical support of the Athens Convention Bureau and the Greek National Tourism Organization, as well as the financial contribution of the Municipality of Athens.

The result marks a huge success, since Greece is currently experiencing a period of economic decline which it is trying to overcome, by making efforts to put its economy on the road to recovery and improve its image in the international media. In Daejeon, South Korea, the presence of the Greek delegation was exceptional and, in combination with the excellent relations built with the representatives of the World Association of Chefs Societies, was able to outbid the other two co-candidate cities. In the first round, Athens received 27 votes, followed by Johannesburg with 24 and Istanbul with 22. About 50% of our goal –or perhaps somewhat more- had been achieved. In the second round of voting, Athens beat Johannesburg hands down.

Systematic work leads to positive results!

The Greek delegation set off for the grand final in Southeast Asia on 29 April. The President of the Hellenic Chefs’ Federation, Mr Miltos Karoubas, the Treasurer of the Federation, Mr Vasileios Karoubas, and other representatives travelled to S. Korea from Athens, together with the company coordinating the bid, ARTION Conferences & Events, represented by Ms Despoina Amarantidou and Ms Zoi Pazaiti. Also present were the Metropolitan of Korea Amvrosios and the Ambassador of Greece in Seoul, Mr Petros Avgerinos.

A few days earlier, over 600 kg of Greek delicacies had been delivered, as typical examples of the country’s gastronomy, which were offered to the participating chefs during the five days of the congress, and were greatly praised. A large number of indicative products from the Greek and Mediterranean gastronomic tradition were provided by food industry professionals, and were enthusiastically received. The Greek pavilion evolved into the most popular meeting point of the 35th Congress in Daejeon, with foreign guests present on a permanent basis, who came to ask about the Greek cuisine, and to discuss the current situation in our country.

The Greek companies who supported the Greek delegation by sending food were CHALARIS SA – traditional wrapped desserts from Tinos, KIMONAS – bakeries, patisseries, catering from Lemnos, ΤΟ PARADOSIAKO – traditional desserts from Zakynthos, PROTOPSALTIS ΤASOS – CREAM & CHOCOLATE – patisserie from Athens, VRYSSA S.A. – drinks, wine from Tyrnavos, RANTEVOU – patisserie/bakery from Naxos, TERRA CRETA SA – The traceable olive oil from Crete, KRITON ARTOS – bakery goods from Crete and THE CHIOS GUM MASTIC GROWERS’ ASSOCIATION – mastic sweets and bonbons from Chios.

The three bids were presented on Thursday 3 May, with Greece and Athens gaining the advantage. The simplicity and concise content of the presentation script, which highlighted the history and infrastructure of Athens, served to support the lobbying work that had been systematically undertaken by the Greek mission, not only during the five days in Korea, but also in the previous period. Thus, the positive result was ensured after the systematic and targeted work that had taken place.

The WACS Congress is of institutional, cultural and economic interest. It has been held without fail since 1928, except for the period of World War II. It has been hosted by 22 cities around the world so far, its duration is five days and approximately 2000 delegates from all five continents take part. At present, WACS boasts 87 members – official national chefs’ federations from around the globe. The WACS Congress of 2014 will be held in Norway; in 2010 the event was organized in Chile.

Pacific World (www.pacificworld.com), a multinational specialising in MICE planning and logistics, has recently signed an agreement with STI (Integrated Tourism Services), a firm providing a full range of PCO (Congresses, conferences, exhibitions) and MICE (Meetings, incentives, conferences and events), with the aim of attracting, developing, promoting and managing congresses in the Basque Country’s main cities.

As a PCO, Pacific World is focus to strengthen relations with Convention Bureaus in Spain and other destinations with PCO potential including Edinburgh, Glasgow, Athens, Lisbon, Porto as well as other cities in Europe and Asia that offer good flight connections, superb infrastructure and attractive options for social programmes.

Pacific World, which forms a part of the TUI Travel Group, has over 30 years of experience in the meetings and event industry, during which it has planned and staged over 3,000 events delivering high levels of excellence as a result of its powerful international network. 
In addition to combining Pacific World’s global know-how with STI’s local knowledge, the latter will also help the former to build up a local presence in the Basque County.

As an international MICE operator, Pacific World will also include recommended Basque destinations in its portfolio, with a focus on Bilbao and San Sebastian as congress and meeting destinations. 

Pacific World will also contribute to the agreement with its acknowledged experience in the submission of congress bids; in addition to the necessary human and technical resources to choose and submit bids for local, national and international events.

This agreement is based on the interest of both parties in developing the Basque Country as a destination specialising in congresses and corporate meetings, as well as exhibitions and incentive trips, both at a national and international level.

The agreement signed by Pacific World and STI will require close cooperation with local institutions, promotional bodies, specialised public companies, corporate associations, universities, research centres, and institutions related to the industry, with the aim of involving all the region’s stakeholders in the promotion of the Basque Country as a MICE destination.

For more information please visit: www.pacificworld.com

On Thursday 15th June 2012, head to the Museum of Natural Sciences for a totally unique experience, delighting all five senses with the pleasures of the table. The Dinosaur Gallery is the venue for a journey of discovery encompassing a range of food and drink for you to taste of course, but also to smell, touch, hear and look at.

A treat for your taste buds, your nose, your tongue, your ears and your eyes…

As part of the extended Sensations exhibition, which will be on at the Museum until 2nd September 2012, you are cordially invited to come and stimulate all five senses at an evening buffet that will include blind tastings and some truly fantastic gourmet experiences. Do you like a bit of a flutter? Then you’ll love the “Casino des Sens” (Sensation Casino), which will be topped off by a fun questionnaire and quite a few surprises.

May the best man or woman win!

To celebrate Brusselicious, VISITBRUSSELS will be organising another 5 themed dinners:

• The Ommegang Dinner (Tuesday 03/07 and Thursday 05/07)
• The Moules-Frites Dinner (Saturday 21/07)
• The Comic Book Dinner (Saturday 08/09)
• The Slow Food Dinner (Thursday 20/09)
• The Toots Thielemans Dinner (Thursday 25/09)

For more information, visit www.brusselicious.be

Olympic torch relay event taking place at Cheltenham Racecourse

Cheltenham Racecourse is to welcome the Olympic torch on 23^rd May.

Around 10,000 visitors are expected to attend the free, once-in-a-lifetime event, which will see urban rapper Labrinth, the artist behind ‘Let the Sun Shine’ and ‘Pass Out’, headline. The official celebration show will begin at 5pm, with the flame being delivered by an as-yet unnamed celebrity at 7pm, to light the cauldron on a main stage, situated opposite the racecourse grandstand. The show will also include performances by the Gloucestershire Youth Jazz Orchestra, Cheltenham Youth Choir and Tewkesbury Abbey Schola Cantorum.

The landmark venue, home to the legendary Cheltenham Festival, is the perfect setting to kick-start the South West’s sporting  fever ahead of  the London Olympic Games and Paralympic Games this summer.

Building on its non-raceday activities Cheltenham Racecourse’s changing face of events is proving to be a popular crowd pleaser; pulling in footfall across the country to the South West. The progressive venue launched its ‘LIVE’ division in 2011 and has since hosted well-known faces including John Bishop, Micky Flanagan and Alexandra Burke.

The venue boasts a host of flexible event spaces including The Centaur, a 2,250 seated auditorium with state-of-the-art lighting and sound capabilities, as well as 300 acres available for outside events and 10,000 free car parking spaces; the facilities available make the venue the de facto choice for concert and comedy promoters.

Edward Gillespie, managing director Cheltenham Racecourse, comments “Everyone at Cheltenham Racecourse is delighted to be hosting this wonderful event, which I’m sure will live long in the memory. It is a great honour for us to be the site chosen to represent the whole county for the Olympic Torch Evening Celebration and I’m sure that this will be an occasion of which everyone in Gloucestershire will be proud. We’ll be doing everything we can to make sure that it is a night to remember.”

A hassle-free visa application process is one of the main factors destinations need to consider to increase Chinese outbound visitor arrivals, WTM Vision Conference - Shanghai delegates heard this week.

Destinations are desperate to increase the number of Chinese tourists due to their high spending habits. In the first session, Euromonitor International China Travel and Tourism Analyst Ray Li predicted Chinese tourists will spend $36 billion on shopping when overseas in 2016, which is double the amount they spent in 2011.

Speaking as part of the panel debate on the Chinese inbound and outbound markets, General Manager of MIKI Travel Cecelia Zhou told a packed room of delegates a smooth visa application process is vital for Chinese travellers when deciding their next overseas holiday destination.
Executive President of Jin-Jiang International Travel Ge Wanjun added Chinese people leave booking their holiday until the very last minute so visa application processes need to be made quick, easy and accessible.

Other factors destinations need to consider when trying to attract this increasing market is the ”joint exercise from both the private and public sectors” CEO of TUI Travel China Marcel Schneider commented.

“There is a need to be willing to invest money, HR and time to develop the destination in order to meet the Chinese market’s expectations,” Schneider added.

President and General Manager of Anhui Region in China Li Guoqing explained: “Chinese tourists really need to be educated on outbound destinations, what is there to do? What is there to eat? Where is there to stay? In order to attract a high numbers of Chinese tourists.”

Reed Travel Exhibitions Director World Travel Market Simon Press, who opened WTM Vision Conference – Shanghai, said: “WTM Vision Conference Shanghai offered a fascinating insight to the Chinese tourism industry.

“Chinese tourists are in high demand due to their high in resort spending patterns and delegates heard the secrets to attracting high numbers of visitors from China.

“The event, in association with Chinese Business Network, is a great addition to the Vision portfolio, following on from similarly highly successful events in Moscow, London and Dubai.”

The final event in the 2012 series, WTM Vision Conference – Florence, takes place next Friday (18 May).

Minister for Tourism and Major Events Louise Asher and Minister for Public Transport and Roads Terry Mulder have today announced that Melbourne has won the right to host the prestigious Intelligent Transport Systems (ITS) World Congress in October 2016.

Expected to attract more than 5000 delegates to the city and generate more than $23.5 million for Victoria, the large-scale trade exhibition and conference will be held over five days at the Melbourne Convention and Exhibition Centre.

Ms Asher said it was a big win for Victoria and once again proves the state’s credentials in hosting congresses and conferences.

“Melbourne continues to attract some of the world’s biggest business congresses and conferences, a record the Victorian Coalition Government is keen to enhance,” Ms Asher said.

“Hosting the Congress here in Melbourne would provide an opportunity to showcase the latest technical developments to a global audience, with delegates including private corporations, public agencies and academic institutions involved in the research, design and implementation of new technologies across all modes of transport.”

Intelligent Transport System (ITS) technologies include communication, data processing and electronic technologies for in-vehicle, vehicle-to-vehicle, vehicle-to-infrastructure and mode-to-mode systems that increase transport safety and mobility, improve the sustainability of travel, reduce congestion, and improve the performance and competitiveness of all modes of transport.

Mr Mulder said the large Congress would give Melbourne the chance to showcase some of its advanced ITS initiatives, including the radio break-in railway level crossing safety program, adaptive traffic control systems, priority signalling for road-based public transport vehicles, electronic tolling and freeway management and information systems to reduce delays due to traffic incidents.

“The sharing of knowledge and applications experience among the ITS sector is critical to further innovation in this area. This Congress is regarded as the preeminent meeting in the ITS industry,” Mr Mulder said.

Securing the ITS World Congress adds to Victoria’s depth and reputation as a globally-focused and competitive ICT hub. ICT in Victoria generates around $29 billion in revenue and $2.45 billion in exports annually.

Chief Executive Officer of the Melbourne Convention + Visitors Bureau Karen Bolinger said the awarding of the Congress to Melbourne is a major achievement for the Victorian business events industry.

“This win is the result of a lot of hard work and a testament to the fact Melbourne has the capabilities, both in terms of business events infrastructure and ITS resources, to host an event of this calibre,” Ms Bolinger said.

“We are confident this win will now give us the opportunity to bid for other major international conferences related to this field.”

Local host organisation, ITS Australia, is the country’s only organisation focused on facilitating the development and deployment of advanced technologies across all modes of transport – air, sea, road and rail.

ITS Australia President Brian Negus said he was delighted with the support for the Melbourne Congress bid offered by international colleagues.

“The support of the ITS industry in Asia-Pacific, the Americas and in Europe was particularly pleasing. This global input and the support of the Victorian Government were critical elements in our success,” Mr Negus said.

“Australia hosted a successful Congress in 2001 and it is a great honour to be selected again as the host country. This will be an important landmark for ITS developments in Australia.”

DALLAS – May, 2012 – Want to come back from summer vacation with a big story to tell? Everyone knows thatHotels.com® is the authority when it comes to helping vacation-goers find the best deal, but this summer the go-to hotel booking site is also helping consumers go big or go home. Whether it’s the largest, tallest or grandest, Hotels.com has a recommendation for the perfect hotel for any wanderluster looking to experience a one-of-a-kind stay this summer.

Size Does Matter

• Biggest Hotel: First World Hotel, Genting Highlands, Malaysia (6,118 rooms). High among the peaks of the Titiwangsa Mountains stands the very colorful First World Hotel. It was officially crowned the biggest hotel in the world by Guinness Book of World Records for its over 6,000 modern guest rooms. It also boasts two towers that overlook a 500,000 square foot entertainment plaza with 11 restaurants, indoor and outdoor amusement parks, a rainforest and loads of shopping – just to name a few things.
• Biggest Suite: Grand Hills Hotel and Spa, Broumana, Lebanon (44,500 square feet). The Royal Residence has three floors of sprawling salons, living, and dining rooms and another three floors of luxurious bedrooms. Other perks include an in-suite wine cellar, garden and several private swimming pools.
• Biggest Lobby: Hyatt Regency, San Francisco, California (9,547,200 cubic feet). For many, this 15-story-high atrium is not just a place to check-in and out, or even an abnormally large lobby – it’s a piece of contemporary art. At the center of the 351-foot-long space is Charles O. Perry’s Eclipse, a 40-foot-high geodesic sphere rising from a reflecting pool into the soaring 170-foot-high space above.

Feel On Top Of the World

• Highest Elevation: Hotel Everest View (HEV), Namche, Nepal (13,000 feet above sea level). For a truly awe-inspiring experience, guests can stay at the HEV among Sherpas of the local villages near the base camp of Mount Everest. Every guest room has a panoramic view of the Majestic Mountain and 24-hour flow of fresh oxygen to help their bodies acclimate to the altitude shock.
• Highest Floors: Ritz Carlton, Hong Kong, China: (102-118 stories). At 1,600 feet above sea level, the Ritz Carlton Hong Kong is considerably closer to land than the HEV, but it’s nothing to shrug at, as it offers breath-taking views of another kind.
• Tallest: Park Hyatt, Shanghai, China (1,614 feet). Situated on the 79^th to 93^rd floors of the Shanghai World Financial Center, the Park Hyatt isn’t located quite as high as the Ritz Carlton, but it is perfect for those that want the thrill of staying in a building that towers over all but two other buildings in the entire world.

Living Large

• Largest Spa Resort: Shun Jing Hot Spring Hotel, Beijing, China (1,052,676 square feet). This Guinness World Record holder is so big it took nearly 10 years to build and for some it may take nearly as long to explore its wonders. From over 90 different Japanese-style baths to napping rooms to a movie theater, guests will be volunteering to stay for 10 years of bliss.
• Largest Pool: San Alfonso del Mar, Algarrobo, Chile (20 acres). Guests in this 66 million gallon man-made paradise never have to feel crowded as they have their choice of 3,323 feet of constantly circulated seawater. This $1.6 billion masterpiece offers a wide array of water activities, including some that you won’t find in any other hotel pool – sail boating anyone?
• Largest Bill: President Wilson Hotel, Geneva, Switzerland ($65,000 per night). The Royal Penthouse Suite offers spectacular views of Lake Geneva and Mont Blanc, but those views have a hefty price tag, the largest in the world by far. This doesn’t come as much of a surprise as Switzerland has consistently placed on the top 20 most expensive countries list, according to the Hotel Price Index™ from Hotels.com. In fact, this year, it placed 17^th, with average prices rising by a notable 16 percent.

Paris-Vatry Disney is the latest ‘ambiguous’ airport to be added to Ryanair’s list of destinations, Skyscanner reports that it’s far from being the only misleadingly named airport out there.

With both ‘Paris’ and ‘Disney’ in the name, travellers might expect the airport to be located in the vicinity of either the French capital or Euro Disney. However, at 93 miles from Paris’ city centre, and 70 miles from Europe’s ‘Magic Kingdom’, Paris-Vatry Disney sets a new record in misleading airport nomenclature.

Many budget airlines use ‘secondary’ airports because of the lower operational costs compared to more central airports, which allows them to offer cheaper flights. However, some carriers have come under fire for giving airports misleading names, considering they can be miles away from the city they claim to serve.

Munich’s Memmingen airport is 70 miles from central Munich, Oslo Torp is 68 miles from central Oslo, and new easyJet base, London Southend, is 40 miles from the city centre (the same distance as London Stansted is from central London).

Sam Baldwin, Skyscanner Travel Editor, commented:

“Depending on your final destination, regional airports can be very convenient, but travellers wanting to reach city centre locations must factor in the time and transport costs of using a regional airport, and compare them to a more central airport. If you fly to an airport with Paris in its name, you would expect it to be somewhere near Paris, but 93 miles isn’t what most would call close. It’s the equivalent of wanting to fly to London, but actually landing in Northampton.”

Most misleadingly named airports

1. Paris-Vatry (Disney) – 93 miles (150km) from central Paris (and 70 miles (112km) from Disneyland Paris)
2. Munich West (Memmingen) – 70 miles (112km) from central Munich
3. Oslo (Torp) – 68 miles (110km) from central Oslo
4. Frankfurt (Hahn) – 68 miles (110km) from central Frankfurt
5. London (Oxford) – 60 miles (97km) from central London
6. Stockholm  (Skavsta) – 59 miles (95km) from central  Stockholm
7. Barcelona (Girona) – 58 miles (94km) from central  Barcelona
8. Barcelona (Reus) – 58 miles (94km) from central Barcelona
9. Paris (Beauvais ) – 55miles (88km) from central Paris
10. Dusseldorf (Weeze) – 50 miles (80 km) from central Dusseldorf
11. London (Stansted) – 40 miles (64km) from central London
12. London (Southend) – 40 miles (64km) from central London
13. Tokyo (Narita) – 37 miles (60km) from central Tokyo
14. Verona (Brescia) – 33 miles (53km) from central Verona
15. Glasgow (Prestwick) – 32 miles (51km) from central Glasgow

Airports which really do serve their cites

1. Taipei Sungshan Airport – 3 miles (5km) from central Taipei
2. Salt Lake City Airport – 3 miles (5km) from central Salt Lake City
3. San Diego Airport – 3 miles (5km) from central San Diego
4. Tallinn Airport – 3 miles (5km) from central Tallinn
5. Belfast (George Best) – 3 miles (5km) from central Belfast
6. Wellington Airport – 4 miles (7km) from central Wellington
7. Honolulu Airport – 4 miles (7km) from central Honolulu
8. Lisbon Airport – 4 miles (7km) from central Lisbon
9. Bucharest Otopeni Airport – 4 miles (7km) from central Bucharest
10. Mexico City Juarez International – 4 miles (7km) from central Mexico
11. Cagliari Airport – 5 miles (9km) from central Cagliari
12. London City Airport – 6 miles (10km) from central London
13. Warsaw Airport – 6 miles (10km) from central Warsaw
14. Vancouver Airport – 8 miles (13km) from central Vancouver
15. Edinburgh Airport- 8 miles (13km) from central Edinburgh

It is possible to take a relaxing journey on one of Latvia’s two remaining narrow-track train lines, which the locals lovingly call “mazbānītis” (little choo-choo train).

The first International Congress on Sustainable Tourism will be held in Puerto Varas (Chile) on 16-17 August 2012.

This is born from the requirement to make world tendencies in tourism development known and the importance of favouring sustainable bases.

This promotes work with natural, cultural and historical resources in each destination and that this activity has a positive impact on the three pillars of sustainability: economical, social and environmental.

For more information please go to: http://www.congresoturismosostenible.com/index.php

by TTG China Travel Awards

(Macao, May 8, 2012) – The Venetian^® Macao-Resort-Hotel has been named “The Best Meetings & Conventions Hotel in Macau” by the 5th Annual TTG China Travel Awards 2012 for the fifth consecutive year, demonstrating the integrated resort’s strong commitment to service excellence and its premium facilities.

Presented by one of the world’s most influential trade publishers, TTG Travel Trade Publishing, the TTG China Travel Awards plays a crucial and essential role in crediting the outstanding travel organizations that have achieved the benchmarks of service excellence and professionalism in the region. The winners of the 5th Annual TTG China Travel Awards 2012 were voted for by TTG China, TTG-BTmice China, TTG Asia, TTG India and TTGmice, through online and print voting held between January and March 2012.

Brendon Elliott, Vice President of Sales & Resort Marketing, Venetian Macau Ltd., said, “We are delighted to have been honoured again as the ‘Best Meetings & Conventions Hotel in Macau’ for the fifth successive year. The award signifies our continuous effort and commitment to strive to deliver to all clients globally. We are fortunate to be the largest and most diverse integrated resort in Northern Asia, which is ideal for hosting world-class events to intimate meetings. Our newest integrated resort, Sands Cotai Central, opened in April with the world’s largest Conrad and Holiday Inn, and with its international hotels it further cements Macao’s position as the largest integrated meetings destination in Asia.”

The Venetian Macao is specifically designed to meet the needs of meeting planners and event organizers and its award-winning service team makes anything possible for corporate events. With over 100,000 square metres of state-of-the-art exhibition space, flexible meeting space and ballrooms, the sheer size and scale of the CotaiExpo™ at The Venetian Macao sets it apart.

CotaiExpo offers more than 75,000 square metres of exhibition space, and is one of the largest exhibition centres in Asia. It is complemented by 7,000 square metres of pillar-free ballroom space and 108 meeting rooms with almost 25,000 square metres of flexible meeting space. The CotaiArena™, with seating for up to 15,000 people, is an ideal venue for major corporate events and product launches.

The Venetian Macao seamlessly combines state-of-the-art facilities, sensational entertainment and experienced MICE professionals to make sure every event is a successful one. Its team of tradeshow professionals works closely with organizers to ensure visitor promotion, marketing, travel services, logistics, conference management and technical support are all seamlessly integrated into the overall planning for events.

With the opening of Sands Cotai Central on April 11, Sands China’s meeting and convention capabilities have expanded, with the same guaranteed expertise and service that has made CotaiExpo the region’s MICE leader, providing organizers with a worry-free experience.

Some of the major events held at The Venetian Macao in 2011 were: 

·               Top Marques Macau

·               Ice World 2011

·               2011 China (Macau) International Automobile Exposition

·               Macao International Environmental Co-operation Forum & Exhibition (2011 MIECF)

·               The 6^th Asian Hairdresser Festival

·               The 16^th Macao International Trade & Investment Fair (MIF)

·               G2E Asia 2011

·               Youth Career Expo 2011

·               Macau Education Fair 2011

·               The 4^th International Tourism & World Heritage Travel Expo (Macau)

·               The 4^th Macau International Ani-Com

·               The 2011 Macau Winter Real Estate Fair

·               The 4^th Computer & Digital Product Expo

Barbican records second best year for corporate business as the combined arts and meetings venue celebrates its 30th anniversary. 

In March 1982, the Barbican opened its doors to the public for the first time. And as the iconic venue commemorates its 30th anniversary, the Barbican is also celebrating its second best year for corporate business.

Anthony Hyde, general manager of Barbican Business Events, comments: “Meetings, conferences and corporate hospitality are an important part of the Barbican’s overall offering. And despite the economy stuttering and budgets being squeezed, the financial year for 2011-2012 was our second best on record. It’s recognition of the unique setting and high quality service we provide to clients. As the Barbican marks its 30th anniversary we look forward to the introduction of exciting initiatives and the completion of new spaces which will make the Centre even more attractive for meetings and conferences in the years to come.”

Barbican is located in the heart of the City of London, and was opened by Queen Elizabeth II in March 1982. The architecturally renowned Centre – designed by Chamberlin, Powell and Bon in the Brutalist style – is now a Grade II listed building. Barbican is comprised of many spaces including the 1,949 seat Barbican Hall, the 1,166-seat Barbican Theatre, a 286 seat cinema, the Barbican Art Gallery, The Curve, Lakeside Terrace, a roof-top conservatory and Garden Rom as well as extensive conference facilities and three restaurants.

As the Barbican looks to the future, corporate clients can look forward to business becoming more integrated with the arts. The recently formed Barbican Business Events will bring together the venue’s rich heritage and history in this area and their professional expertise within the corporate events sector. The new approach is based on stronger partnerships with the artistic, creative learning and development teams.

Anthony continues: “As we look forward, the next couple of years promise to be very exciting. Our aim is to provide the best possible services. With the launch of the new Barbican Business Events team, which gives corporate clients access to highly professional event organisers as well as leaders in various artistic fields, the opening of new spaces within the Barbican’s portfolio and a host of other initiatives we’re confident the next 30 years will be even more successful for the Centre.”

Barbican, unlike many other venues was specifically built with the dual purpose of holding conferences and arts events and this ensures it remains one of the world’s most creative venues. Being centrally located the Barbican attracts clients seeking a high quality location for meetings and all events can benefit from the venue’s links with the arts in order to truly engage delegates.

SPG Members Can Live the Formula One Experience with Unparalleled Access to the MERCEDES AMG PETRONAS Formula One Team 

STAMFORD, Conn., May 10, 2012 (BUSINESS WIRE) –Starwood Preferred Guest (SPG(R)), the award-winning loyalty program from Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT), today announced a three-year partnership with the MERCEDES AMG PETRONAS Formula One Team. SPG(R) officially launched the new global partnership at the start of Formula One’s European season at the Spanish Grand Prix in Barcelona. The details of the new partnership were announced this morning with the team and Michael Schumacher at the W(R) Hotel in Barcelona.

Considered the most prestigious form of motor racing in the world, Formula One consists of a series of races known as ‘Grands Prix’ held on purpose-built and street circuits. Through this new partnership with MERCEDES AMG PETRONAS, SPG is giving its members unique access to experience exclusive Grand Prix events in incredible destinations such as Spain, Monaco, Singapore, Brazil, Abu Dhabi and more.

“We are extremely proud to be an official team partner of the MERCEDES AMG PETRONAS Formula One Team,” said Mark Vondrasek, Senior Vice President, Distribution, Loyalty and Partnership Marketing for Starwood Hotels & Resorts Worldwide, Inc. “SPG goes beyond gaining and redeeming points, it’s about building a deeper relationship with our guests. We want to offer our members exclusive experiences that they are most passionate about – be it sports, music or arts. Through our collaboration with MERCEDES AMG PETRONAS, members can connect with their passion for this entertaining world-class sport.”

Game On with SPG: Access Like No Other

As part of the multi-year strategic partnership, Starwood Hotels & Resorts becomes the preferred hotel partner of MERCEDES AMG PETRONAS globally. Members of the SPG program, which is free to join, can register for their chance to redeem over 120 Access Like No Other experiences, offering unparalleled access to the team. These experiences include exclusive meet-and-greets with the drivers and incredible one-of-a-kind views of the pit lane from the team’s hospitality suites at major Grand Prix events worldwide. SPG members will have access to guided factory tours and live race screening events taking them closer to the center of the action – all by using their Starpoints(R). To take advantage of this access and more, members can visit SPG.com/moments.

Ross Brawn, Team Principal of MERCEDES AMG PETRONAS said: “We are very pleased to have agreed a new team partnership with SPG and to welcome Starwood to Formula One for the first time. As regular travelers will always tell you, a good hotel can make a real difference to your trip and I am delighted that our team will have the opportunity to experience Starwood hotels as we travel around the world. We are very much looking forward to working with the company while introducing their SPG loyalty program to a new audience.”

DUBAI, United Arab Emirates, May 10, 2012 (BUSINESS WIRE) –Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) today welcomes its top 100 global executives to Dubai, United Arab Emirates for the company’s annual leadership conference. This marks the first time the leadership conference is held in the Middle East, underscoring the importance of the region as one of Starwood’s fastest-growing hotel and travel markets. In another bold move to emphasize Starwood’s approach to cultivating a more global culture, the company announced today that it will relocate its U.S.-based headquarters to the Middle East in 2013 for a month-long managerial endeavor.

Starwood is the leading luxury hotel operator in the Middle East with an existing portfolio of nearly 50 hotels in 11 countries under eight of Starwood’s nine brands. The company is increasing its long-established lead here with another 30 hotels in the pipeline. This growth, primarily in the luxury and upper-upscale segments, represents an increase of more than 50% over the next five years. In the emirate of Dubai, Starwood currently operates 15 hotels, which is the largest concentration of Starwood hotels in any single city outside New York. The company has announced plans to unveil another five new hotels in Dubai by 2017, including the debuts of the W and St. Regis brands in the emirate.

“With hotels in 100 countries and 80% of our future pipeline outside of North America, Starwood is the world’s most global high-end hotel company, perfectly positioned to capitalize on an ever growing global marketplace,” said Starwood President and CEO, Frits van Paasschen. “Dubai is emblematic of how globalization is creating new travel patterns and travel hubs, and serves as a crossroad between the emerging and developed worlds.”

Starwood Relocates Global Headquarters to Dubai

In 2013, Starwood will temporarily relocate its Senior Leadership Team from the company’s U.S.-based headquarters to the Middle East for a month-long managerial endeavor. During the relocation, Starwood President & CEO Frits van Paasschen and more than a dozen of the company’s top executives will be headquartered in Dubai where they will conduct day-to-day business on an eight-hour time difference with their “usual” home office in Stamford, Connecticut.

During what van Paasschen describes as “an unconventional effort to understand, appreciate and ultimately leverage different cultural perspectives and approaches to business,” Starwood’s team will delve into the company’s extensive operations throughout the Middle East, meeting with regional customers, partners, developers and owners, while also touring new properties throughout the region.

Building upon the success of Starwood’s 2011 headquarters relocation to China, the company has selected the UAE because of its significant footprint, pipeline and growth potential, plus the region’s popularity as a business and leisure travel destination as well as its growing importance as an outbound travel market.

“Our brands resonate well with Middle Eastern guests and the fact that our brands reflect the various lifestyle aspirations of our guests allows us to further penetrate this market,” continued van Paasschen. “This is only possible because we have long standing teams in place who have a deep understanding of the Middle East’s complex dynamics and strong relationships with some of the region’s most influential investors.”

Meetings and events industry business and optimism is on the rise according to a group of North American buyers and suppliers surveyed in the latest IMEX America Index of Optimism, the IMEX Group announced today.

Conducted in Q1 the Index asked 200 respondents to describe their mood over the previous six months and covered topics such as new business, levels of optimism, use of technology, professionalism and the expected effect of the presidential election on the meetings, events and incentive travel industry. Of the participants 64% were buyers, with suppliers comprising the remaining 36%.

Showing ongoing business improvement, a strong 88% of respondents said they had attracted new sources of business in the previous six month period (up from just over 77% in the previous July 2011 IMEX America Index of Optimism).

The survey showed optimism among US buyers and suppliers to be on the rise with a little over 79% reporting they felt more optimistic than in the summer of 2011.  9% remain less optimistic and 12% were not sure. Compared to July 2011, when only 66% felt optimistic about the future, this 13% increase suggests a more positive outlook has returned, and both buyers and suppliers are feeling slightly more bullish about business prospects for the remainder of 2012.

When asked whether there was evidence that large meetings and events were attracting higher or lower numbers of attendees over the past six months, just over 53% noted a rise in numbers – a slight, positive increase from the 50% indicated in the July 2011 Index.  For 27% there was no reported rise in delegate numbers and 20% remained unsure.

The survey also asked if spending per participant at these events was on the rise. Results were virtually split down the middle with 38% saying yes, nearly 40% saying no, and the remainder declaring they were not sure.

When asked the “crystal ball” question everyone wants the answer to, whether the industry had seen the worst of the market difficulties yet, results swung to more positive ground. 49% said they felt the worst had passed.  31% believe there is more uncertainty to come, and 20% can’t decide either way.  These findings show less doubt and pessimism than in July 2011 when just 30% felt the worst had past and 34% felt there was more uncertainty around the corner.

Professionalism, Technology & the US Presidential Election Enrich Feedback
Further, The IMEX America Index of Optimism also sought feedback on the importance of continued professional development and industry recognition, as well as hot technologies and the upcoming US presidential election and its potential effect on the industry.

Just over 81% agreed that continued work is critical to build and reinforce the professionalism of the industry, acknowledging that this helps to impress the true value of the industry upon stakeholders and other influential groups.

In comment-format questions regarding use of social media and ‘hot’ technologies, Twitter, Facebook, smart phones, tablets and apps continue to dominate industry professionals’ lives and habits.  However, respondents emphasized their search for value rather than novelty, and only rate those technologies and devices that help them create better marketing programs and sponsorships, build stronger client relationships or deliver a richer attendee interaction or greater convenience.

Comments also suggest that appetite for greater network bandwidth in venues, more extensive wifi availability, and more and better mobile apps to facilitate information access and interaction, remains strong.

Further, interest in cloud-based CRM and database solutions was also expressed and there continues to be much discussion around virtual and video conference formats and technologies—especially for smaller audiences. This said, the continuing value of face-to-face connections, networking and relationship development created at live events was consistently reinforced by survey respondents.

Finally with the US buzzing with presidential election news and speculation, the Index asked participants how the upcoming election is likely to affect the meetings industry.  Many said not at all, although others indicated that election years typically lead to a more “wait and see” attitude on budgets and program decisions. However, some recent lengthening of lead times could help industry members get past the November 2012 bottleneck. Generally concerns over rising fuel prices, job creation and continued global economic instability created more concern than the specific outcome of the election.  Those in the medical/healthcare and pharma sectors, however, did express some concerns about direct and potentially negative impacts based on who wins or loses the race to the Oval Office.

Many provided comment that no matter who wins, it’s essential to keep pushing for more understanding and pro-industry action on Capitol Hill.

Says Carina Bauer, CEO of the IMEX Group: “Last October at IMEX America there was a tangible feeling of optimism among buyers and suppliers and our business figures reflected that. Our exit survey showed that hosted buyers placed total orders onsite of $281 million and expected to place a further $1.9 billion worth of orders in the nine months afterwards.  Interest in the next IMEX America is looking extremely strong with demand for booth space and for hosted buyer places all supporting the gentle upswing indicated by these findings.”  

Joint Meetings Industry Council (JMIC) President Philippe Fournier today announced that IAEE (the International Association of Exhibitions and Events) has now joined the Council, bringing its global membership to a total of fourteen major international industry organizations.

“We are very pleased to have IAEE join the Council as this further broadens our representation of the global meetings industry at a time when there is a greater need than ever for a mechanism to bring together key players to help identify and address key industry issues,” said Fournier. “IAEE is a large and influential organization in its own right and its involvement with JMIC will facilitate access to an even wider cross section of the industry and demonstrate our value as a force for economic recovery and growth”.

IAEE President Steven Hacker, CAE, FASAE, said, “We are very enthusiastic about joining JMIC to represent the exhibitions and events industry. We look forward to offering a new benefit to the IAEE member community, and we look forward to collaborating and extending the available resources to members of both organizations for many years to come”.

Founded in 1928 to represent the interests of trade show and exposition managers, IAEE is the principle resource for those who plan, produce and service the industry. Its membership is composed of approximately 1,300 member organizations and more than 8,500 individuals, over half of which are directly involved in the planning, management, and production of exhibitions and buyer-seller events with the remainder consisting of those who provide products and services to the industry. Roles include professional development, industry news and publications, industry and professional resources, service partner discounts, advocacy before government and media, leadership development and local chapter membership.

JMIC supports industry networking, awards and advocacy programs, and is currently expanding its activities in the areas of information exchange, industry messaging and the development of a collective voice to advance key issues and values. Its programs are supported by partners IMEX and Reed Travel Exhibitions, who are working actively with the Council to help it achieve its goals.

In addition to IAEE, other JMIC members now include:

AACVB (the Asian Association of Convention and Visitor Bureaus);
AIPC (the International Association of Congress Centres);
COCAL (the Latin American Confederation of PCO and Related Companies);
DMAI (Destination Marketing Association International);
ECM (European Cities Marketing);
EFAPCO (the European Federation of Associations of Professional Congress Organizers);
EVVC (the European Association of Event Centres);
IAPCO (the International Association of Professional Congress Organizers);
ICCA (the International Congress and Convention Association);
MPI (Meeting Professionals International);
PCMA (the Professional Convention Association Management Association);
SITE (the Society of Incentive & Travel Executives) and
UFI (the Global Association of the Exhibition Industry).
It is also supported by the CIC (Convention Industry Council)

Over 60 members of the HBAA gathered at etc.venues’ newest property in St Paul’s to discuss the financial implications affecting the sector. Subject matters included TOMS, VAT recovery, billback and commission payment issues.

The HBAA Finance forum reflects the association’s drive for best practice and ensures a 360 degree approach to driving professionalism across every function within agencies, hotels and venues.

The event drew a keynote session by accountancy firm Saffery Champness, who opened the day with an insight into current VAT legislation. VAT Partner, David Bennett highlighted the implicit need for hotels and venues to understand the differences and implications of the terminology ‘agent’ and ‘principal’. David commented: “Flexibility is very important: those organising travel for business use may want to adopt differing positions for different clients and in various circumstances to make the VAT rules work as effectively as possible.”

Other sessions included a panel of representatives from agencies PHR and BSI, along with hotels Hilton and Sarova debating the recurrent issues relating to commission payments.

Financial changes and implications are increasingly prevalent within the hotel booking sector, as such the HBAA has committed to working towards a document to help agents and venues to improve the secure handling of client funds and develop processes that reduce the credit risks between agents and venues. A working party will also look at how new technology can help streamline processes.

Dave Dosanjh, financial controller for Capita Business Travel, commented: “The Finance Forum was full of very knowledgeable individuals who were all prepared to contribute their ideas, experiences and frustrations. I came away feeling there were lots of different areas which affect the whole Industry where we could work together to make improvements; in particular automated billback procedures and examining concerns and differences over commissions levels.”

Peter Ducker, executive director from the HBAA, commented: “We were very pleased with the response of our member’s finance departments as we are keen to engage with every role in our members organisation. Working with the financial departments, we aim to pioneer the requisite changes on billback procedures and commission payments and to ensure our members add value to their clients by offering transparent and effective business practices.”

Jonathan Ashley Cowan, managing director of PHR, commented: “It was no surprise that the topics for this year’s HBAA Financial Forum were the same old suspects but I have to say that after the event I came away feeling very positive that, with the involvement of the HBAA, we may be on the verge of coming up with solutions to a number of these issues.”

Frankfurt/Main, 10 May 2012. Germany has again defended its position as one of the leading global destinations for meetings and conventions. For the eighth year in succession, the study conducted by the International Congress & Convention Association (ICCA) showed that Germany is the top location in Europe for association meetings. Globally, Germany occupies second place. According to the rankings, only the USA has more international conventions. In 2011, the experts counted a total of 577 international association meetings in Germany - an increase of 35 over the previous year – and considerably more than second-placed Spain, which hosted 463 conventions. The United Kingdom follows in third place with 434 events.

According to the ICCA city rankings, Berlin was able to defend its outstanding fourth place in the global rankings for cities. It hosted 147 international association meetings, nine more than in the previous year. Berlin therefore continues to lie ahead of Singapore and Madrid and behind the unchanged top three of Vienna (181), Paris (174) and Barcelona (150).

“It is no accident that Germany is a fixture among the world leaders in organising international conventions. As well as offering very good value for money, excellent infrastructure and a wide range of event centres, Germany also scores highly in terms of innovation. For example, this has made Germany a leader in the area of organising green meetings – a theme that will continue to grow in importance going forward,” says a confident Matthias Schultze, managing director of the GCB German Convention Bureau e.V. The GCB markets Germany both nationally and internationally as a destination for conventions, meetings, incentives and events and is the central point of contact for all customers planning events in the country.

“Sharpening the profile of a city or region also helps to generate events. This is why, when we market Germany’s convention and meeting destinations together with our partners and members, we look to locate events in regions which are home to clusters of business and scientific expertise relevant to the theme. Programmes of events that fit well with the theme of the convention, such as factory tours, offer participants a high level of added value,” says Schultze outlining the strategy of the GCB.

Evaluations conducted by the GCB offer an insight into the sectors principally involved in the association meetings included in the ICCA study for Germany in 2011. Technology and innovation accounted for more than one quarter of the international conventions in Germany while around 20 percent of the association meetings considered were in the medical and healthcare sectors.

The GCB has also investigated the countries, in which the international organisations running their conventions in Germany were based. The United Kingdom was the leading foreign market with 66 association meetings followed by the USA in second place (64). Trailing by some distance were Germany’s European neighbours Belgium (36), France, the Netherlands, Switzerland and Austria.

The annual ICCA statistical study “International Association Meetings Market” evaluates the trends in the international meetings market. The ICCA studies association meetings with at least 50 participants, which take place regularly and rotate between at least three countries. The International Congress & Convention Association, which was founded in 1963 and is based in Amsterdam, has been collecting information about association events world-wide since 1972.

KUALA LUMPUR, May 2012: Dubbed the Grammy Awards for Branding, Sarawak Convention Bureau (SCB) was recently presented with The BrandLaureate Country Branding Award 2011-2012 for playing a pivotal role in promoting Sarawak and Malaysia as a leading destination in the area of business events, tourism and business investments.

“Through its various initiatives, SCB has promoted the attributes of Sarawak to the world as a modern and progressive State and at the same time maintaining its heritage and culture,” commented Dr KK Johan, President of the Asia Pacific Brands Foundation (APBF).

The BrandLaureate BestBrands Awards, organised by APBF was held on the 8^th of May 2012 at the Sunway Resort Hotel & Spa, Selangor that aims to honour brand excellence amongst the best of brands in Malaysia and the world.

“On behalf of SCB, we are truly honoured to be receiving this award and it is a wonderful stepping stone to further showcase Sarawak as an internationally renowned destination for business events”, commented Dato’ Sri Dr Muhd. Leo Michael Toyad Abdullah, Chairman of SCB.

Last year, Kuching earned its place, for the first time ever, in the 2010 International Convention & Congress Association (ICCA) Asia Pacific & Middle East city ranking, sharing the 42^nd spot with Nara and Guangzhou, bettering the performance of many established second tier cities such as Adelaide and Canberra in Australia and Bangalore in India.

Mr Mike Cannon, Managing Director of SCB added, “SCB’s marketing core and re-branding exercises have put Sarawak on the international map and increased business opportunities for the State. These are evident through the many awards and conference bids that the Bureau has won over the years.”

Since 2006, SCB has won 9 international destination marketing awards which have been recognised as best practice the world over; particularly in 2008 when SCB won the ICCA Best Marketing Award, after competing with 80 business events destinations from around the world, becoming the first Asian destination to enter the finals, let alone win the award. Furthermore, over 180 conference bid wins have been secured to Sarawak that are estimated to bring in over RM 204 million in direct delegate expenditure- a great boost to the State.

SCB’s destination marketing efforts have paid off, thanks to the strength of the Bureau’s marketing core; Dare to be Different, Harnessing the Power of Storytelling and Leveraging on the Borneo Brand. This was then executed through a series of re-branding exercises that started in early 2008, from the clean cut business look to a more adventurous, grunge Indiana Jones style that can be seen today. For more information on SCB and how to enhance your business events, please visit www.sarawakcb.com.