Yoolaa helps small business grow

Like good Europeans we trade across Europe

2009-02-09T16:11:00.001Z

Like good Europeans we trade across Europe

Like good Europeans we trade across Europe and like good Britishers we have to protect our clients from price increases due to exchange variations.

We have found a Scottish supplier who has all the strengths that we are looking for, so we will be transferring our clients from our servers in France to our new servers in Scotland and England. The costs for the same level and quality of service are very similar in Sterling terms. We will therefore save the loss on currency exchange and at a national level contribute to an improvement in the Balance of Payments.

The other benefits which will accrue to the business are that of being in the same time zone, with the same public holidays and speaking the same language.

We plan to complete the whole move by the end of February.

On a personal note, I see that French wines are now more costly than Bulgarian wines and I think we’ll be eating less out-of-season imported fruit and vegetables. Is this protectionism, not really.

Yoolaa Special Tasks – Cash Collection

2009-01-12T17:16:00.000Z

Yoolaa Special Tasks – Cash Collection

No one in your business likes calling and chasing customers to get your outstanding invoice(s) paid.

You know you’re going to get the run-around, and they’ll give you stories like these:

1. We haven’t received your invoice
2. You need the accounts department
3. The amount is wrong
4. The goods were damaged (or someone is unhappy with your services)
5. We lost your invoice
6. We’re waiting for formal approval
7. The person who needs to approve it is on holiday
8. It’s included in the run to be paid at the end of the month
9. It missed the payment run
10. It’s in the post
11. Haven’t you received it? (Then back to excuse 4)

The objective of Yoolaa Special Tasks - Cash Collection is for your customer to prefer to pay you before he pays any others. Yoolaa makes it a simple process, because the computer does the heavy work for you, for example:

- Three days after sending the invoice, it will send an email to check they’ve received the invoice, to check they are happy it’s for the right amount and to remind them it’s due for payment on …………
- It will re-send the email if there’s been no response
- If there’s still no response then telephone your contact to check it has actually been received
- Fifteen days before due date it will automatically send an email to gentle nudge them that your invoice is due for payment on ……..
- Three days before due date it will send a further reminder that your invoice is due for payment on …………
- If their payment has not been received within three days of the due date, it will send the ‘director’s email’, and
- Three days later your director telephones their director to identify with him that something is wrong with their payment systems as you haven’t received payment for your invoice and it is now overdue.
(We can amend any part of this to suit you.)

The essential part of the system is for your customer’s payment team to realise that you have a very slick collection system. That you do follow-up promptly and it’s therefore less effort for them if they give your invoice priority – which is all that you want.

The system can also be applied to all your current outstanding invoices.

A one user Yoolaa licence is all that is needed, including set-up assistance, £89 per month plus Vat, and the system starts as soon as we have received your payment!

Yoolaa IT Update Seminar & Workshop, January 2009

2009-01-10T17:16:00.001Z

Yoolaa IT Update Seminar & Workshop, January 2009

We’re having fun organising this workshop as it’s stretching our minds. Really stretching our minds because we realise people are giving up their precious time and we therefore have an absolute responsibility to deliver substantive value to them.

Our objective after the seminar is for the participants to achieve a change of behaviour, to do something differently.

Benjamin Franklin wrote that “the definition of madness was doing the same thing over and over again and expecting change to happen.”

Why have we chosen a workshop as the format for the morning? What do we mean by a workshop?

For us a workshop is a seminar where the participants do most of the work, rather than the speakers. We chose this format as people learn best by being active participants, so for three hours they are going to be working. Our objective seems very low as we just want three changes of behaviour per person, from three hours work.

We compare this with three hours of us spouting new facts (no matter how technically brilliant our presentation may be) with no one thinking about the implications of the information or the opportunities it may create, therefore with probably no changes of behaviour. We’ve all come away from seminars and thought “Well, all very interesting but it doesn’t apply to me.”

Our workshop style will be to briefly provide a few new facts and insights about our favourite interest, using IT to its fullest extent to solve business problems, to achieve new profit levels, to achieve better service levels. We want people to really think about the implications of this new information for their business.

What we want to do is to give people time:
To work out – how can I use this most effectively, how can I make money or solve a problem?
To ask additional questions, can it do …., how can I ……, what about….,
To discuss in small groups what elements attract them and what they’ll leave aside

Then to agree for each group the three most important changes they are going to implement and report these to the whole room.

After all they know their businesses far better than we know them.

Click on this link: http://www.yoolaa.co.uk/seminar.htm

Yoolaa Special Tasks – Cash Collection

2008-12-31T08:26:00.000Z

Yoolaa Special Tasks – Cash Collection

No one in your business likes calling and chasing customers to pay your outstanding invoice(s).

You know you’re going to get the run-around, stories like these:
- We haven’t received your invoice
- You need the accounts department
- The amount is wrong
- The goods were damaged (or someone is unhappy with your services)
- We lost your invoice
- We’re waiting for formal approval
- The person who needs to approve it is on holiday
- It’s included in the run to be paid at the end of the month
- It missed the payment run

Yoolaa Special Tasks - Cash Collection makes it a simple process, because the computer does the heavy work for you, for example:

- Three days after sending the invoice, it will send an email to check they’ve received the invoice, to check they are happy it’s for the right amount and to remind them it’s due for payment on …………
- It will re-send email if there’s been no response
- If there’s still no response then telephone your contact to check it has been received
- Fifteen days before due date it will automaticallysend an email to gentle nudge them that your invoice is due for payment on ……..
- Three days before due date it will send a further reminder that your invoice is due for payment on …………
- If their payment has not been received within three days of the due date, it will send the ‘director’s email’, and
- Three days later your director telephones their director to identify with him that something is wrong with their payment systems as you haven’t received payment for your invoice and it is now overdue.
(We can amend any part of this to suit you.)

The essential part of the system is for your customer’s payment team to realise that you have a very slick collection system. That you do follow-up promptly and it’s therefore less effort for them if they give your invoice priority – which is all that you want.

The system can also be applied to all your current outstanding invoices.

One user licence is all that is needed, including set-up assistance, £89 pm plus Vat, and the system starts as soon as we have received your payment!

Saving the world! Happy Christmas

2008-12-24T19:03:00.000Z

Seasons greetings!

A little story that might make you smile from a few years back...

Two British traffic patrol officers from North Berwick had a bit of a surprise while checking for speeding motorists on the A1 Great North Road. One of the officers used a hand-held radar device to check the
speed of a vehicle approaching over the crest of a hill, and was surprised when the speed was recorded at over 300 mph. Their radar gun then stopped working and the officers were not able to reset it.

Just then, a deafening roar over the treetops revealed that the radar had in fact locked on to a NATO Tornado fighter jet, which was engaged in a low-flying exercise over the Border district, approaching from the North Sea.

Back at police headquarters the chief constable fired off a typically self-righteous complaint to the RAF Liaison office. ...and back came the reply from the RAF:

'Thank you for your message, which allows us to complete the file on this incident. You may be interested to know that the tactical computer in the Tornado had detected the presence of, and subsequently locked onto, your hostile radar equipment and automatically sent a jamming signal back to it.

Furthermore, an air-to-ground missile aboard the fully-armed aircraft had also automatically locked onto your equipment. Fortunately the pilot flying the Tornado recognized the situation for what it was, quickly responded to the missile systems alert status, and was able to override the automated defence system before the missile was launched and your hostile radar installation was destroyed.

With that thought in mind, have a great Christmas!

All the best,
With thanks to Adam Blair
Founder, BeatTheSpeedTrap

major increase in the volume of telephone calls

2008-12-18T11:46:00.001Z

More calls make for more business, and you can save telecom costs

We are seeing a major increase in the volume of telephone calls being made by our customers, during this difficult time.

Presumably these calls are to get more customers, to talk to existing customers, to get people to pay earlier, to sell more services, to get more referrals, possibly even to get your accountant to help sort out the bank.

For our part we are of the opinion that Now is the time to get your call costs down and your rental reduced. It's what our customers are doing.

Call costs are calculated by the second, with a minimum charge of 1.5p each. Calls to other users of our VoIP Advantage system are FOC, that is your staff plus calls to us and others.

For example for international businesses we recommend our Business Centrex Package with Unlimited international Landline Calls to 35 Countries (Fair use check at 4000 mins per month) and a choice of free Grandstream GXP-2000, or Grandstream HT-502. International Service package: £45.00 setup fee, £25.00 per month, unlimited minutes to 35 Countries.

Cheers,
Cliff

Call me now on 01273 358000
We work with small businesses, who have a problem with managing their business growth. what we do is provide an expandable phone and data system via the internet which means that they can work together better and can operate more efficiently nationally and internationally. Thus they make more profit so they can achieve their personal goals,
More about our clients.
Cliff's personal blog - allotment, state of the UK, gluten free restaurants etc

Robert Craven triumphs again for Barclays

2008-11-29T17:58:00.004Z

"Let's talk more profit" at the Hilton Hotel, Portsmouth.

As always there are three balls to keep in the air - one each representing Operations, Marketing and Finance. Yet again everyone's good at Operations - because we all said "I could do that better"

If you score each element out of ten then Finance is always the numeric average of the other two so if Operations is ten and finance is six then marketing can only be scoring TWO.

It always comes down to marketing.

So how do you improve your marketing:
- make sure your cash is coming in
- make sure your systems are effective
- get rid of your worst customers
- get rid of your worst performing products and services
- get rid of under-performing staff

THEN put your effort into where it counts:
- increase your prices
- increase the volume of sales
- increase the number of customers

So what's on my new list to do:
- telephone our customers for more referrals
- develop a new presentation for our poorest performing service
- review our prices
- Be DIFFERENT, get into the mind of the customer
- edit our web site

"We work with small businesses, who have a problem with managing their business growth.

what we do is provide expandable phone and data systems via the internet which means that they can work together better and operate more efficiently. Thus they make more profit so that they can achieve their personal goals.

We are the only company to have taken the eLink team-working software and extended it to suit all the day to day needs of small businesses for the whole office process from developing sales, booking appointments, running the operations, invoicing and credit control, and for those who need it incorporating project cost control.

We have also integrated the eLink system with the VoIP phone system for dialling calls. We have tested the system on all PCs and Notebook PCs and also with using 3G Dongles so that you and your team can utilise it anywhere.

Outlook or Exchange Server are integral so that all the office processes run coherently. We have also added software to automate many office activities and report generation.

Our clients tend to be young businesses who just want the freedom to grow their real business out-sourcing to us the job of looking after the under-lying office systems and protecting their corporate data.

Our customers select what they want anywhere along the spectrum from a one person phone system or a one person contact and appointments system upwards to the whole works."

However I met some ten people all of whom I'd love to do business with, all positive, all looking forward, all driving, all confident in their businesses:
- limousine company
- telecoms company
- structural engineers
- chewing gum cleaners
- sportswear manufacturers
- motor vehicle servicing
- chocolate supplier
- chiropractic clinic
- tearoom and cafe
- management consultant

Lots of ideas from round the room, everyone thinking hard, everyone looking inwards to check what they could be doing better.

Good to meet people, good to review how we work, good to exchange experiences.

Fifty Ways to reduce costs. The checklist Part 4

2008-11-17T14:15:00.002Z

This is the core of a formal review which you can do as a proper management task. The full checklist comprises FIFTY ways to save costs, so save this for later and then work out how best to approach the matter in your organisation. This is a serious list for a serious situation.

1.4 Reducing your Bank Interest.4.

1.4.1 Check every purchase invoice with the purchase order and if there’s any discrepancy, place it ‘on hold’ and use it as a reason for not paying

1.4.2 Take a critical look at every invoice you are about to pay, call the supplier and tell them that if they’ll accept 75% then you’ll pay it today (I’ve seen it done and at a 50% reduction level, the suppliers accepted it and then carried on with their further supplies.) You can only do it once!

Reduce costs, reduce your Bank Interest.3.

2008-10-21T10:36:00.002+01:00

Fifty Ways to reduce costs – The checklist

This is the core of a formal review which you can do as a proper management task. The full checklist comprises FIFTY ways to save costs, so save this for later and then work out how best to approach the matter in your organisation. This is a serious list for a serious situation.

1.3 Reducing your Bank Interest.3.

1.3.1 Can you increase your initial deposit
1.3.2 Can you increase your prices
1.3.3 How do you change your style and your T’s and C’s to get payments by Direct Debit or standing order
1.3.4 What new products and services can you develop that will support payment by monthly subscription
1.3.5 Can you negotiate a delay, a longer settlement period, for paying your suppliers

Reduce costs, Reduce your Bank Interest.2.

2008-10-21T10:31:00.005+01:00

Fifty Ways to reduce costs – The checklist, part 2.

This is the core of a formal review which you can do as a proper management task. The full checklist comprises FIFTY ways to save costs, so save this for later and then work out how best to approach the matter in your organisation. This is a serious list for a serious situation.

1.2 Reducing your bank interest. 2.

1.2.1. Can you introduce interim invoices or monthly invoices instead of waiting until the end of the contract?
1.2.2. What other actions (and when and by whom) can you do that you’re not doing at the moment to get your invoices paid on time
1.2.3. Analyse all the ‘excuses’ for non-payment and re-arrange what you currently do so that you can eliminate every excuse
1.2.4. How can you get an interim payment from a late-payer
1.2.5. What needs to be done so that you can recruit new customers onto payment in advance?

Reduce costs - reduce your bank interest. 1.

2008-10-20T15:48:00.004+01:00

This is the core of a formal review which you can do as a proper management task. The full checklist comprises FIFTY WAYS TO SAVE COSTS, so keep this for later and then work out how best to approach the matter in your organisation. This is a serious list for a serious situation.

1.1 Reduce your bank interest. 1.

1.1.1. Get a report of your top three debtors every morning, a continuous reminder
1.1.2. Get a report of your oldest three debts every morning, a continuous reminder
1.1.3. Are you getting your bankings paid in immediately,
1.1.4. How can you get your invoices prepared and sent out earlier
1.1.5. Better yet can you send them a receipt as this will mean you’ve already received payment, in advance of a formal note of the amount due.

The 1960's Utopia is starting, the 'Paperless Office'

2008-10-12T18:00:00.003+01:00

The 1960’s Utopia is starting, the Paperless Office is here.

Back in the 1960’s we were all confident that the ‘Paperless Office’ was here or only just round the corner.

Finally, according to a report in "The Economist," dated 11th October 2008, we are getting there and the evidence is based on US paper usage reducing from a peak of nearly 150lbs per white-collar worker in 2000 to just about 125lbs forecast for 2008.

“The explanation seems to be sociological rather than technological, in that a new generation of workers, who have grown up with email, word-processing and the internet, feel less need to print documents than their older colleagues did.”

That’s the stage today, and the next act is dependent on it, as you can’t participate in Web 3.0 unless you are paperless.

Web 3.0 uses technology which is around today, so that with a laptop, a 3G dongle to give you broadband access virtually anywhere in the UK, a VoIP telephone system and an internet-based corporate management system to keep your data in and shared with your colleagues, you can operate as if you are in your office anywhere, anytime.

That’s exactly what Yoolaa was set up to provide – Your Office On Line Anywhere Anytime.

Using dead time, 1,000,000,000 mobile workers

2008-09-04T15:52:00.006+01:00

1 BILLION mobile workers by 2011, that's the forecast by IDC.

So if you're one of the 84% of SMEs who believe technology gives them a competitive advantage and plays an key role in improving profitability, then this is crucial for you.

Yoolaa - our mission is Your Office Online Anywhere Anytime. At Yoolaa we perceive that this means Using Dead Time to its fullest extent. Let me explain.

Mobile phones mean that you can use Dead Time to call people to progress anything you can remember needs doing; and also take incoming calls where somemone needs information from you.
PDAs mean that you can use Dead Time more effectively because you can see your diary and your tasks outstanding.

Dead Time can include: time waiting for a flight, sitting on a train, having a coffee because you're early for a meeting, a planned gap in your diary and it can also mean time lost in commuting.

On-line Business Management system. With Yoolaa we really do mean your office online, so we need to provide your office filing and control system as we well as making you a direct participart in the phone system. We make your business management system available in full to you wherever you can use a laptop or notebook PC, so you have as much information as if you are in the office; to this we've added an Internet based PBX system so that you can accept calls as if you are in the office.

Another report states that SMEs lose £60,000 pa from DEAD time. so lets look at them more closely:
- sitting on the bus, train or plane
- waiting for your connection
- arriving early for a meeting
- taking notes during the course of the meeting
- creating new actions during the meeting for other team members to handle before leaving the meeting
- using up-to-date information during the meeting

Really we need to go beyond this because it may not really be necessary to travel to the meeting, can we get 'eye-contact' in another way - and that's what we at Yoolaa are working on next.

using the ASUS eee PC is just a dream come true.

Yoolaa makes it all easier for Cliff

2008-09-04T15:43:00.004+01:00

I think you'll be more interested in how a particular person uses Yoolaa and the direct benefits that flow.

So far we've added videos for you to show:
- faster phoning, not least because ALL the information you may need is at your fingertips
- version control or how to stop using the phrase "Oh, no, I'll have to do it all again."
- converting an email into an action, diary entry or just filing it as a document, only for emails where you need to do something
- for security and systems resilience, you just try and beat this!!

See the video of what Yoolaa does

2008-08-19T13:44:00.006+01:00

Rather than just reading about Yoolaa why don't you sit back and listen to and watch a video of the key functionality. Then you'll be able to see what it's capable of and agree that you can also achieve the same sort of benefits as our existing clients.

At Yoolaa we take eLink and we personalise it to match your requirements closely, and in so doing improve the benefits even further.

Best wishes
Cliff

3,500,000 one man businesses in the UK

2008-08-06T19:00:00.002+01:00

3,500,000 one man businesses

50% don't have a computer, that leaves 1,750,000
50% don't have time to use it, that leaves 875,000
50% of their kids are using the computer, that leaves 437,500
50% have a virus blocking their system, that leaves 218,750
200,000 have gone on holiday, that leaves 18,750
15,000 have just hurt their right hand, that leaves 3,750
3,500 are having their dinner, that leaves 250
249 spilt their drink over the keyboard, so that leaves

YOU.

So we need you to visit http://www.yoolaa.co.uk/yoolaaelinklite.htm now before anything else goes pear-shaped.

Best wishes
Cliff

Keener, leaner greener

2008-08-03T18:04:00.001+01:00

Every office has problems with:

Duplicated work, and also wrong information, Lost emails, Missing diary entries and missed meetings

We're Keener than anyone else to help you sort these snags out.
We're Leaner because we use every last bit of technology and software to do our work faster and more efficiently
We're Greener because we use telecommunications and computers for everything, even to save paper and filing (and filing cabinets), to save us travelling to your office to sort your computer problem; and, if we're clever enough, to welcome you as a customer without having to physically visit you!!

THEREFORE we can help you become KEENER, LEANER and GREENER

Do you suffer from:
Failing to follow-up every enquiry,
Paper records getting lost or misfiled,
Running out of space for filing cabinets, running out of paper

Everyone having to work in the same office so they know what’s going on,
Not knowing who’s where and doing what?
Deliveries being late and upsetting our schedule

Records getting lost in the post,
The information you want being on someone else’s computer hidden behind a password and a filing system from a deranged mind, (well at the time of the crisis it seemed like that)
Photocopying a document ‘Just in case’, then the photocopier’s out of paper

Jobs and tasks not being done by the date they’re needed
Everything taking too long
Wanting to look at a particular document, but it’s in the office or on another computer

There’s no cartridge in the printer
They’ve just dug up the cables so we’ve got no telephone system,
People taking holidays or being off sick

Running out of office space or car parking space
Everyone working under stress and the boss and others working late

If you’re having to grapple with these OR similar problems you need to call us now on 0207 0434217 / 01273 358000 or email us at cliff@yoolaa.co.uk for a personal conversation or have a look at www.yoolaa.co.uk

Shared diaries, team diaries, etc explained.

2008-07-28T18:05:00.008+01:00

Shared diaries, team diaries, resource-booking diaries.
I'm just working out how many different uses we put our diaries to, how we use the shared diaries to best effect.
1. We're a small team of four people and we need to be able to see the 'team diary' so as to ensure we always have 'the office' covered.
2. We need to be able to book shared resources in the resource diary eg the projector and the lightweight eee PC or the meeting rooms.
3. Personally each of us plans our working time in and through the diary and we can 'invite' other team members to a meeting. (This automatically sends them an invitation and in Outlook they can confirm or decline the meeting - this automatically adjusts the diary entry.)
4. The eLink shared diary allows you to enter your travel to and travel from time for better diary planning plus the integration with Outlook enables you to enter a default alarm warning time,(i use 15 minutes.)
5. The diary and all contacts related to any diary entry are synchronised via MS Outlook to our PDAs. This synchronisation also extends to the Outlook warning and the entry and alarm is repeated through our PDAs.
6. When we book a meeting we have software which automatically sends a confirmation email ,within the hour, and then sends a re-confirmation three days prior to the meeting.
7. Actions which need to be on a particular day are entered in the diary and we can block a chunk of time for each of them.

All the documents needed for any meeting can be electronically attached to the diary entry so that I can prepare myself progressively.
All the diary entries show up in the relevant contact records, company records, project records etc
After a meeting the diary entry can be duplicated into an action(s) so that all the links are repeated and the individual person(s) can take responsibility for their particular action(s), so we can all see 'who's doing what'.

Other people we know use them to allocate truck and crane drivers to projects / jobs as customers need them; book electronic instruments to jobs; schedule crane and lifting inspections for insurance purposes; plan routine car and lorry servicing; plan meter readings......

Yes, that's all very well, possibly the, most important parts - every diary entry and action can be linked to a project, a person, a company, a marketing campaign, a sales opportunity, which means that you automatically get a schedule of all the work you've done or anyone's done or doing from any of these areas.

Beyond that let's have some dashboards for todays work - diary, to-dos, recent contacts, recent companies, recent projects, recent documenst and let's have a dashboard for a contact eg recent actions, open documents, open helpdesk issues, open sales opportunities, so I can see everything we may want to talk about and then we'll need to look at from the whole company view. Yes, it's all there.

eLink Lite free of charge for you to use

2008-07-18T14:29:00.009+01:00

Now at last we are provide a free of charge eLink Lite online.
We've been working towards this goal for eight years as we wanted to be able to allow people to try eLink for yourelves. You can use it for your private filing, to help your local charity, your club or even for your own business. AND you can have multiple ones if you want them.

We had to negotiate with our suppliers "Whoever thought of someone using our software for free..... huh!" We had to wait for low cost servers supporting low cost databases and make sure that they worked. Agonising and genuinely 'bleeding edge' stuff.

Finally eight years later we're just about there.
Hurrah!

eLink Lite
Simplicity and Efficiency. eLink Lite is a single-user on-line filing system with diary , actions and reminder system and its free of charge. It includes omni-directional relational database for all your filing.

eLink Lite, a web based system held in a secure environment, enables you to deliver exceptional service:
- Manage all the information about your contacts and your activities
- Have access to everything, online anywhere anytime
- Using a shared diary, plan your activities and allocate your resources
- Actively progress every business opportunity
- Create and maintain on-going relationships with all your customers

eLink Lite software is provided on a Software as a Service basis. Software as a Service, hosted software, is the most straight-forward, the lowest risk, with the lowest initial cashflow requirements and crucially your data is secure. All you need is a PC with broadband.

Complete, logical solution for managing your daily activities
 Immediate control in your own hands
 Installation in under ten minutes
 Integration with MS Outlook, Word and also with your PDA

Plus a 'Google' style search on all text, .doc and .pdf files

Effective customer relationship management for:
 Managing contacts, companies and all communications (documents and emails) withcontacts
 Filing documents (commercial proposals, catalogues, price lists, product brochures andmarketing material, etc and all your emails both in and out)
 Organising tasks, projects and work schedules

eLink Lite is completely future-proofed.
Because you can increase the number of users;
integrate with VoIP Advantage phone system;
add personalised mailshots;
add the eLink Taskcentre service;
add more functionality with optional modules for example Sales Opportunity Manager and Timesheets and with personalised workflow routines;
upgrade the security level and the capabilties of the underlying database to MS SQL Server;
integrate with accounting and other third party software.

The largest clients include ING Leasing; Airbus Industries and BNP Paribas and our smallest are .... one man bands. Get ready for the future now.

Call me now 0n 0207 0434217 or email me cliff@yoolaa.co.uk

Yoolaa Efficiency Audits FOC

2008-06-23T09:43:00.002+01:00

Yoolaa is the present culmination of our continuous efforts to be as efficient as it's humanly possible. Efficient both in terms of use of energy consumption as well as the organisation of people and work.

We research and test all relevant new technologies in order for us and our customers to be the best organised and best informed people that we can be.

We try to minimise:
- use of electricity and other energy sources by providing information to the people who need it wherever they are, rather than them having to attend the place where the paper-records are,
- wasted time, and unnecessary delays, by moving information to the people who need it proactively and promptly
- wasted effort and duplicated effort, by having one integrated system also with personalised automated routines
- errors, by eliminating duplicated records, which have to be updated separately,
- lost time in travelling, by bringing the office system both telephone and data, to your staff wherever they need them
- lost sales, by enabling key information to be captured very quickly, and then followed up promptly
- inefficient ways of working, by integrating the various systems into one,
- use of printed documents other than for marketing purposes

We try to maximise:
- effective team-working and office activities
- constructive profit and fee-earning time
- additional added value
- positive cashflow

We try to optimise:
- efficient working arrangements by further personalising and automating relevant workflows
- customer relations, by enabling your staff to understand what your customers need and to provide the information and service to fulfil that need
- cashflow and credit control, because we provide proactive reports to key personnel, supported by automated routines wherever possible
- project control and project costings, with proactive reports to key personnel- opportunities for increased sales values by freeing management and executives from unnecessary activites so that they can work on positive business development
- effective management and direction

We try to protect:
- your corporate reputation, by eliminating the need for individuals to have sensitive data on their PCs and laptops
- your corporate data by having 'banking quality' safeguards, with appropraie 'hacker' defences, personal log-in and passwords and by continuous back-ups,
- your specific personal data, by tight security access within your system itself,
- your good name and your reputation, by enabling your staff to have accurate information at their finger-tips when talking to customers

If you want us to check your business then we'll spend upto a day on it, at no cost to yourselves.

Yoolaa - the GREEN Credentials

2008-06-17T17:26:00.003+01:00

Yoolaa - the GREEN Credentials for you.

We know Yoolaa client companies who have:
- reduced the need for their staff to go into the main office every day
- been able to open local branch offices where it's convenient for customers and for staff
- arranged their office routines onto a virtually paperless basis
- updated all their processes to become more proactive and to accelerate the rate that customers get the required responses

Overall the changes have been:
- staff being more effective and therefore having fewer staff
- fewer filing cabinets, less photocopying
- reduced office accommodation needs
- reduced time spent travelling whether to the office or visiting clients
- lower spend on paper, equipment, office sundries, energy both diesel and heating, postage, rent and rates, that is all the ancillary costs.

There's no special or painful course of treatment, it's simple and straight-forward. Why not try our eLink Lite single user system, after all it's free of charge.

The Future of Accounting Software

2008-06-03T11:05:00.005+01:00

The Future of Accounting Software for services companies

Computers were a wonderful invention, they enabled acoountants to add up the figures quickly and accurately and thus accountancy software was born.

Software for manufacturing companies has always been seen as a separate sector and the software for stock-holding and distribution companies should also be just that, separate and this leaves services companies.

For services and contracting companies Time has moved on, the accounts can be produced as a by-product of your business activity, they are no longer an end in themselves. There is no longer a need to have a separate system with duplicated details.

Thus a Gross Margin report should be available at the end of every day if you want it; key debtors report should be available every morning; project and job costs should be online and summarised at the end of each week. Timesheets should be a normal output from your diary and your workflow actions and should be integrated into your costings.

Not only that but the reports should be delivered to you automatically at the time and frequency that you decide, that is without you having to delve into the labyrinth of routines to find what you want.

Finally accounting software is avaiiable on Software as a Service bassis so the initial costs are significantly less.

eLink Lite is starting to roll, first client's running well

2008-06-02T20:24:00.003+01:00

eLink Lite
Simplicity and Efficiency. eLink LIte is a single-user on-line filing, diary and resource allocation system and its free of charge. It includes omni-directional relational database for all your filing.

eLink Lite enables you to:
- file and access whatever information you have stored there - documents, project charts, any files of any format,
- maintain details of all your contacts and integrate with MS Outlook and your PDA,
- maintain your diary (outputting it to your PDA) and allocate your resources
- manage your projects
all held in a secure environment

eLink Lite is completely future-proofed.

My eee PC is a real beauty.

2008-05-27T21:18:00.003+01:00

My eee PC is a real beauty.
I've just received this lovely white notebook pc. We chose the version with MS windows so as to minimise the technology gap.

I got it running (it's very easy) in about an hour including setting it up with access to our eLINK corporate management system - Yoolaa.

Since then I have tested it with our projector - brilliant; and I have down-loaded SJ Phone and plugged in my portable VoIP handset. Next is to work out which is the best way to handle emails, without using Exchange Server.

Summary so far for the eee PC:
- It picked up Wifi automatically and I selected our own system,
- It was a normal standard set-up to integrate with eLINK
- the colours and pixels are crystal clear with a wider and shorter screen than normal
- The scrolling is dead easy with their scroll function, though I nipped out and bought a Logitech Optical mouse for £12.99 from PC World because it's small and has no cables
- The keyboard is fine (much better than a PDA!!)

As soon as everything is proved out, I will use my eee PC whenever I get the chance - and I can sit out in the garden using the computer and ..... there are no cables.

Yoolaa - your office online anywhere anytime. REALLY.Cliff

eLink Lite single user free of charge is almost ready

2008-05-22T21:24:00.003+01:00

eLink Lite enables anyone to create and maintain their own omni-directional filing system for all their email, documents and other files linked to contacts, organisations and projects plus diary and actions-to-do. All available on-line over the Internet with continuous security and back-up. And it's Free of Charge for that person.
Email peter@yoolaa.co.uk to reserve your place for implementation.