Zappos Blogs: Inside Zappos

Facilities has a Suprise Party for Patti!

Jason C. — Sat, 07 Nov 2009 16:54:35 GMT

Our facilities department is a very important part of our Zappos team. Every other department here relies on them in some way on a daily basis. They are always asked to help out with projects around the office, and they are always more than willing to help. One of the reasons they are so great is their supervisor Patti C. She has been with Zappos for four years, and is loved by everyone.

Today was Patti's birthday, and her team in the facilities department decided to surprise her with a pot luck. Thank you Patti for everything you do for all of us!

Fulfillment Center Confessions

Pat W — Thu, 05 Nov 2009 16:50:56 GMT

As a former Warehouse worker, and the son of a Warehouse worker, there are many things you come to expect when working in a Distribution or Fulfillment Center. One of those is not free lunch everyday, and heated and temperature controlled work areas are also not considered common. Zappos FC (Fulfillment Center) team members tell us what they feel sets Zappos.com apart from previous employers and work environments.

Thank you to our comrades in Kentucky for all you do to keep Zappos running smoothly and efficiently!

^{Also, special thanks to our KY Content video team for producing this awesome video!}

Monkey Row!

Pat W — Thu, 05 Nov 2009 16:40:32 GMT

If you've had a chance to take take a peek at our Core Values, toured our Offices or Warehouse, or seen any of our Videos, you already know Zappos is unlike any other company. We filmed this video to show to our New Hire groups when Tony, Fred and Alfred are out of the office. Although I wish it was used more, I'm happy to say that Alfred, Tony and Fred have yet to miss an opportunity to talk to a new hire class since the video was made more than 6 months ago!

Brett's NY Trip with Rockport: Week in Review

Brett H. — Wed, 04 Nov 2009 19:27:24 GMT

I am safe back in the office after a week in the big city, helping to re-launch the Rockport DresSports during the New York City Marathon. It was a great week, and below is a recap through the eye of my trusty Flip video. Thanks again to Rockport, and there is a lot more footage to come of our Grand Central Event! Also, CLICK HERE to enter the Run Rockport Run Sweepstakes!

Take it away....um...video!

Tony Talks Core Values with Jeanne Bliss

Pat W — Wed, 04 Nov 2009 16:00:44 GMT

When it comes to Customer Loyalty, Jeanne Bliss knows when it's being done right, or even done wrong. Her new book "I Love You More Than My Dog" is all about companies that use Customer Service as a tool to gain and retain customers. Tony tells Jeanne how the Zappos Core Values came about, and how they have helped to drive and amplify the Zappos culture.

Zappos Haunted House!

Jason C. — Tue, 03 Nov 2009 16:35:05 GMT

Halloween is one of the most fun times of the year at Zappos, because everyone goes out of their way to make the entire week one big event. The finale of the week is the Zappos haunted house. Each year Zappos turns part of the office into a giant haunted house, and invites employees children, vendors and other visitors to take part in the festivities. Thank you everyone who helped make the entire week long event a big success.

Rockport DresSports Grand Central Event!

Brett H. — Mon, 02 Nov 2009 22:52:36 GMT

Our Blogger Brett H. just got back from the great city of New York after spending a week with the good people from Rockport. Friday morning, they officially relaunched the DresSport, their dress shoe that is truly as light and comfortable as an athletic shoe. To prove their point, they had 8 people running in the NYC Marathon on Sunday wearing the DresSports! Also, CLICK HERE to enter the Run Rockport Run Sweepstakes!

Below is more video from our Rockport/Zappos event on Thursday in Grand Central:

Altovise Makes a Deal, and HR Builds a Positive Team and Family Spirit

J P W — Mon, 02 Nov 2009 18:00:00 GMT

We've been talking about the HR team's big game show outing for the past few weeks, and last Wednesday we had a viewing party. Here's a little video and interview we put together that we feel is an excellent representation of our culture, and Core Value #7.

Heaven Get's A Scare... Again!!

J P W — Fri, 30 Oct 2009 15:20:48 GMT

We're Sorry Heaven, Thank you for being such a good sport :)

Worst Halloween Costume!

Jason C. — Fri, 30 Oct 2009 15:15:35 GMT

Remember the year your mom didn't want to spend money on a costume, so she made on by hand that you were so embarrassed to wear. How about that costume you just had to have of your favorite teen idol.

Almost everyone has memories of that one bad costume. We went around the Zappos office and asked, "What was your worst Halloween costume?"

2009 Halloween Costume Contest

J P W — Fri, 30 Oct 2009 15:15:31 GMT

It's our favorite time of the year, Halloween costume contest season!
Which Costume is your favorite?

Run Brett Run: New York-Rockport DresSports

Brett H. — Fri, 30 Oct 2009 12:43:09 GMT

Our blogger Brett H. is in New York City with the fine peoples from Rockport, and they were in Grand Central Terminal for 12 hours on Thursday, re-introducing the world to the Rockport DresSport shoe. It's dress shoe that is as light and comfortable as a running shoe. And to prove it, they have 8 people running the New York Marathon wearing these unique pieces of footwear. Crazy,right? I know! Also, CLICK HERE to enter the Run Rockport Run Sweepstakes!

Take a look!

What's Your Favorite: Halloween Candy

Jason C. — Thu, 29 Oct 2009 16:19:05 GMT

One of the best things about Halloween is all the great candy you get. With Halloween this week, we decided to go around the office and asked some employees, "What is your favorite Halloween candy?"

Zappos HR Game Show Appearance!

Pat W — Thu, 29 Oct 2009 15:24:24 GMT

http://www.cbs.com/daytime/lets_make_a_deal/video/?vs=Full%20Episodes

Remember when we told you our HR team participated in a game show? The episode of "Lets make a deal" aired yesterday and is on CBS.com all day today. Click the link above and watch Altovise and the rest of our HR team today! Altovise and the rest of our awesome Human "Resourcers" appear at the 15:00 minute mark!

Ray's Rock 'n' Roll Pumpkin

Pat W — Thu, 29 Oct 2009 15:00:49 GMT

What do you get when you mix a Kiss fan with a Pumpkin carving session? Well, 9 times out of 10 you will get a pumpkin with Kiss makeup on it. As a fan of the rock 'n' roll bands of the 70s, I have a deep appreciation for anything Classic Rock. I have to say I am definitely impressed with Ray's take on a classic design that's been around several years longer than I have! Rock on Ray Ray!