Zeald What's New

Expanding Payment Options with Verifone: Simplify Transactions and Enhance Customer Experience

2023-06-02T19:24:29Z

As part of our commitment to delivering seamless online experiences, we’re thrilled to announce the integration of a new payment method – Verifone. Renowned for its cutting-edge technology and reliable transaction solutions, Verifone provides a wealth of benefits to businesses and customers alike.

Who is Verifone?

A global leader in the provision of payment and commerce solutions, Verifone has long been trusted by businesses worldwide. Their technology facilitates electronic payment transactions, offers value-added services at the point-of-sale, and fosters a smoother, faster, and more secure checkout process.

Benefits of Integrating Verifone into Your Business

Simplified Transactions
Verifone's sophisticated technology is designed to streamline and simplify electronic transactions. This means quicker and more efficient checkout experiences for your customers, reducing the chances of cart abandonment and fostering repeat business.

Enhanced Security
With Verifone, you can rest easy knowing that your transactions are being processed with top-tier security standards. Verifone's secure systems protect both business and customer data, ensuring peace of mind for all parties involved.

Greater Customer Satisfaction
By providing a wider range of payment options, you cater to a broader spectrum of customer preferences, thereby enhancing customer satisfaction. Not all customers have the same preferred payment method, so offering a diverse range helps ensure you meet the needs of as many customers as possible.

Expanded Business Reach
Verifone's global presence means you can effortlessly facilitate international transactions. This can potentially widen your customer base and drive business growth.

We understand that providing diverse and secure payment options is crucial to the success of your online business. The integration of Verifone into our system reinforces our commitment to ensuring your customers have a safe, simple, and satisfying checkout experience. Stay tuned for more updates and enhancements as we continually strive to improve and refine our platform.

Enhancing Your Customer Checkout Experience with Upgraded Zest Receipts

2023-06-02T19:24:29Z

We continuously strive to refine our platform and provide you with a more enjoyable, efficient, and secure experience. Following this ethos, we're thrilled to introduce significant upgrades to our receipt system. These changes, designed with your needs in mind, promise to add tangible value to your customer checkout experience. Here's how:

Revitalised Aesthetics and Structure

Modern and Intuitive Design: The receipt has been given a fresh, contemporary look, making it more pleasing to the eye and easier to navigate.
Responsive Layout: The receipt is now designed to adapt to the screen size of any device, ensuring a seamless experience, whether viewed on a mobile, tablet, or desktop.

Desktop:

Mobile:

Enhanced Performance and Functionality

Component-based Approach: By moving from the traditional to a component-based approach, we have improved system efficiency and output accuracy.
Data Accuracy: The receipt now retrieves order details directly from the database, ensuring the most up-to-date and precise information is displayed.

Fortified Security

Token-based System: To enhance security and protect your valuable data, we have implemented a token-based system for retrieving order details, preventing unauthorized access.

Amplified User Voice

Integrated Feedback Form: With an easy-to-access feedback form included in the receipt, your customers can now share their thoughts directly, allowing you to better understand and meet their needs.

Streamlined User Experience

Account Creation from Receipt Page: Customers can now set up a password directly from the receipt page, making the account creation process quicker and more convenient, and enhancing the overall checkout experience.

Each of these updates contributes to a smoother and more satisfying checkout process for your customers, promoting customer satisfaction and encouraging repeat business. Your feedback is crucial to us, so please don't hesitate to share your thoughts on these changes. Let's continue working together to enhance the Zest experience.

Boost Your Website Security with CSP: Safeguard Against Clickjacking

2023-06-02T18:32:46Z

In the digital age, security is a paramount concern for all businesses, especially when it comes to protecting your website and the sensitive data it may hold. At [Your Company Name], we're excited to announce our new feature designed to boost your website's security - the introduction of Content Security Policy (CSP).

What is Clickjacking?

Clickjacking is a notorious cyber-attack where invisible, malicious links are layered over your website's interface. It can trick users into clicking buttons that redirect them to a fraudulent site, thus hijacking your website's traffic.
On the rogue site, users can be deceived into providing sensitive information, such as their email or banking details. This puts both your users and your website at significant risk.

How CSP Protects Your Site

CSP acts as an added security layer to combat such attacks, including Cross-Site Scripting (XSS) and data injection. It offers a line of defence by restricting and vetting the external resources that load on your website.
In essence, a Content Security Policy is a piece of code at the start of a webpage that prevents the loading of unauthorised external resources. By carefully controlling these resources, your site can better defend itself against potential harmful injections of code or content.

Implementing CSP on Your Zest Website

This enhanced security service is now available to all our Zest customers, requiring approximately two hours to set up. To implement CSP, contact our support team for an estimate.

The implementation process involves:

Listing and authorising all external resources needed for your website, such as Google AdWords tracking, Google Fonts, third-party live chats, etc.
Implementing and thoroughly testing the service on your website to ensure optimal performance.
If we encounter any issues or breakages potentially caused by these changes, we'll revert the changes and apply a fix.

Please note that there may be certain customisations needed for your website to function seamlessly with the CSP. Should this be the case, we will notify you and provide a time and materials estimate before proceeding.

Also, remember that if you plan to add any external scripts in the future, such as Livechat, you'll need to contact our support team to authorise the domain of the script. This ensures it loads correctly and functions as intended on your website.

By offering CSP, we're taking a proactive step towards enhancing your website's security. We look forward to seeing you benefit from this feature. As always, we're here to support you every step of the way. Stay tuned for more updates and features!

Store Credit Card Tokens Securely with Our New Payment Wallets Feature

2023-06-02T19:24:29Z

We understand the importance of simplifying the checkout process for your customers. With this in mind, we're delighted to introduce our new feature: the ability to store credit card tokens in payment wallets.

This innovative addition allows your customers to securely store their credit card information on your website, enabling quicker, smoother transactions in the future. This tokenisation process ensures that sensitive credit card information is safely stored, reducing potential security risks.

The Advantages of Credit Card Tokenisation

Simplified Transactions: By storing credit card tokens, customers won't need to enter their card details every time they make a purchase. This leads to a more streamlined checkout process, potentially increasing conversion rates.
Enhanced Security: Tokenisation replaces sensitive card details with unique identification symbols, ensuring security and reducing the risk of data breaches.
Increased Customer Confidence: Offering secure payment storage demonstrates your commitment to customer data security, thus enhancing their trust and confidence in your business.
Regulation Compliance: Tokenisation helps your business comply with the Payment Card Industry Data Security Standard (PCI DSS), a key regulation in online commerce.

By introducing the ability to store credit card tokens in payment wallets, we continue to enhance your customers' experience and your website's functionality. We can't wait to see how you leverage this feature to improve your e-commerce efficiency and customer satisfaction.

Stay tuned for more updates and features, and remember, we're here to support you in your online business journey.

Introducing the Page Type Selector: Tailor Your Website with Versatile Page Types

2023-06-02T19:24:29Z

We're excited to announce our latest update - the Page Type Selector. With this new feature, you can choose the "type" of page you wish to add to your website. It presents a range of options, each catering to specific content needs and editing preferences:

Content: This is a standard page that uses a Rich Text Editor (RTE). Ideal for creating engaging and formatted text with ease.
Markdown: Similar to a standard page, but utilises a markdown editor instead of RTE. This is a great option for those who prefer focussing on the content over its formatting.
Collection: This allows you to create a content collection page. You can select what collection you want and specify filters specific to that page.
Chatbot: Available to websites with a chatbot enabled, this option offers a range of chatbot page types that let you manage your chatbot content via the Content Tree.

The different types of chatbot pages include:

Chatbot Content: Add a Menu card to your chatbot.
Chatbot Enquiry: Incorporate an enquiry form into your shopbot.
Chatbot Command: Send direct messages to the bot when a menu option is selected.
Chatbot External Links: Add links that launch in a browser when selected in the bot.

When you select a page type, the admin presents you with relevant form fields. You can use these fields to set up and configure your page according to your specific requirements.

Page Types

Content
A Content page with a Rich Text editor

Collection
A content collection page that enables you the type of collection you want

Markdown
A Content page with a markdown editor instead of RTE

Chatbot Content
If a website has a Chatbot enabled there are a number of Chatbot page types to allow you to use the content tree to manage content for the chatbot
This will enable you to add a Menu card to your chatbot

Chatbot Enquiry
This will enable you to add an enquiry form to your shopbot.

Chatbot Command
This will enable you to directly send messages to the bot if a menu option is selected

Chatbot External Links
This will enable you to open a link that will launch in a browser if this menu option is selected in the bot

Enjoy the Best of Both Worlds with Our Markdown and Rich Text Toggle

2023-06-02T20:24:27Z

We're thrilled to announce an exciting new feature to enhance your editing experience - the ability to toggle between Markdown and Rich Text editing modes on the ZEST platform.

Markdown vs Rich Text

Markdown, a form of content editing loved by many serious content creators, enables you to concentrate on your content rather than its formatting. It allows you to add basic 'markup' to your text, such as headings, bold text, links, images, and tables.
Whilst Markdown provides a clean, distraction-free writing experience, it limits your ability to change layouts and styling. This is where Rich Text comes in. With Rich Text, you leave the formatting and styling up to us, helping to ensure your website is consistent in its styling, spacing, and layout, and looks professional and tidy.

Why Toggle?

This toggle feature allows us to control the layout for different devices and screen sizes, ensuring your content looks fantastic regardless of the device it's viewed on. If you set the layout in a Rich Text editor, it may look good on your screen, but it may not on others. This ability to toggle between Markdown and Rich Text is crucial for maintaining a professional, modern website.

How Does the Toggle Work?

You can switch between Markdown and Rich Text for pages or Content Collections Components, etc., using the tabs at the top of your editor.

When you switch from Markdown to Rich Text, your text will be automatically converted. However, if you toggle from Rich Text to Markdown, it will revert to the last Markdown version. If there's no previous Markdown version, it will be a blank canvas.

Please note: An alert message will appear when you switch from Rich Text to Markdown. If you click OK on the alert, you can refresh the page and it will revert back to the Rich Text version, ensuring you don't lose any information.

We're excited to provide this new feature, giving you more control and flexibility over your content creation process. We can't wait to see the incredible content you'll create with this added flexibility. Stay tuned for more updates and features!

Clone Components in Website Edit Mode - Simplifying Your Editing Process

2023-06-06T12:22:12Z

We're excited to introduce our latest feature - the ability to clone components directly within Website Edit Mode on the ZEST platform.

The Power of Cloning

Imagine you've created the perfect component, precisely styled and with exactly the right content, and you need a similar one elsewhere on your site. Instead of manually recreating it, now you can simply clone it. This new feature allows you to duplicate any component on your website, saving you the time and effort of setting up the same or similar components multiple times.

How Does This Benefit You?

Save Time: No need to rebuild from scratch. Clone your components and keep your creative flow going.
Increase Efficiency: Make changes quickly, apply consistent designs and layouts across your site, and launch your pages faster.
Ensure Consistency: When creating multiple similar pages or components, it's easy to maintain a consistent look and feel by simply duplicating the original.
Experiment Freely: Want to try different variations of a component? Clone it and tweak as much as you like without affecting the original.

By streamlining your editing process, we aim to give you more time to focus on what really matters - growing your online presence and engaging with your customers.

How to use this feature:

In the ZEST Admin, click on ‘view website’
Next click on ‘view editing tools’
You’ll now be able to clone components by clicking on the cloning button on the top left corner of each component (second icon from the right)

New ZEST Template: Designed Exclusively for Artists and Craft-makers

2023-06-02T19:24:29Z

We're excited to introduce our latest ZEST template, specifically designed to cater to the unique needs of artists, photographers, and craft-makers. This full-featured e-commerce website solution allows you to manage your handmade goods and digital artworks while collecting valuable customer insights, all from a single platform.

Curated from Global Artistic Inspirations

Our team has extensively researched numerous artist websites from around the world and here in the UK. We've identified and collated key features and design elements to develop the perfect template for an artist's website. The result? A platform that not only supports your sales but also showcases your work in a compelling, visually stunning way.

Bespoke Design and Features

With this template, you'll have access to all the features of an e-commerce website with designs that prioritise imagery over words. It's perfect for artists, photographers, craft-makers, pottery artists, flax weavers, and anyone else whose beautiful imagery speaks volumes about their work.

Some of its key features include:

Large, Beautiful Imagery: High-quality, large images take the centre stage, allowing your art to speak for itself.
E-commerce Features: Fully equipped with a robust e-commerce setup, manage your artworks and handmade goods easily.
Insightful Analytics: Gain valuable customer insights to understand your audience better and tailor your offerings accordingly.
New Components: As part of the design process, we've developed several new components that will add value to any ZEST website in the future.

Check out the full template here and see how it can transform your online presence.

Homepage Example

The homepage can link to your chosen collection where customers can quickly browse through your artwork.

The homepage also includes a short description of the Artist.

Product Page Example

Introducing Postcode-based Delivery Regions for Streamlined Logistics

2023-06-02T18:28:50Z

We understand the complexities of running an e-commerce business, especially when it comes to logistics and shipping. That's why we're excited to announce a new feature to our ZEST platform - the ability to establish delivery methods based on postcodes.
Initially designed for Zest Marketplace to maximize the efficiency of delivery methods, this feature is now available to all Zest 4 sites. It lets you set up delivery zones according to specific postcodes, enabling a more precise and efficient way of managing customer deliveries.

How Does This Benefit Your Business?

If your business works with logistics partners who utilise location-based shipping fees, this update can prove to be a game-changer. It allows for:

Improved Efficiency: By using postcodes, you can precisely determine your customers' locations, resulting in more efficient route planning and delivery scheduling.
Cost Optimisation: With the ability to set shipping fees based on specific locations, you can manage and predict your shipping costs more accurately, which can lead to significant savings.
Enhanced Customer Experience: Provide clear and accurate shipping information to your customers based on their exact location. This transparency can lead to increased customer satisfaction and trust in your services.

We're always striving to provide you with tools that make managing your online business easier and more efficient. This update reflects our commitment to help you streamline your logistics process, and ultimately, offer a better shopping experience to your customers.

How to add postcodes to delivery regions

Go to the Zest admin, then go to the ‘Preferences’ page
In the ‘Delivery Settings’, look for the shipping editor link to open the delivery editor page
On the delivery editor page, go to the ‘Delivery Regions’ tab, then click the ‘Add a region’ button
On the region editor page, fill up the details form of the delivery region you want to create. Make sure to use the correct postcodes of the region you want to add. Then save your changes.
After creating a new delivery region, go to the ‘Delivery Editor’ tab then click the ‘Add a new delivery method’ button
On the delivery editor page, fill in the necessary details for your new delivery method.
In the ‘Country’ column, select the country you want to add a delivery method
After adding a country, click on the ‘Limit regions’ text link to open the Region column
Select the region you want to use for the new delivery method, this region consists of the postcodes you added earlier for the new delivery region
Save your changes. You will see your new delivery method in the delivery method list.

Zest Marketplace's demo website contains all of New Zealand's regions and postcodes.
In the cart popup, this is what the new delivery methods look like.

Checkout page

Introducing Worldline CLICK - Our Newest Payment Method (Formerly Paymark)

2023-06-02T18:06:21Z

We're constantly striving to enhance your website building experience with our platform, ZEST. Today, we're thrilled to announce our latest upgrade – the integration of Worldline CLICK as a new payment method on our platform. This feature, widely embraced by New Zealand's top-tier businesses, streamlines the online payment process, making it quicker, simpler, and incredibly versatile.

What Does This Mean For You?

With the Worldline CLICK integration, your e-commerce store can offer a smoother, more efficient checkout experience to your customers. This not only boosts user satisfaction, but can also increase conversion rates and, ultimately, your revenue.

How Do You Set Up Worldline CLICK?

Setting up Worldline CLICK is a breeze, with just a few quick steps in your ZEST admin panel.

Go to your Checkout page, and find the checkout_payment component. Click on the wrench icon to open the Checkout Payment settings page.
Here, enter your Paymark account username, account ID, and API password.
Next, head back to the ZEST admin panel, click ‘Preferences,’ and then select the ‘Payment’ section.
In the 'Payment Preferences' section, find 'Other Payment Methods' and click 'Configure all other payment methods.'
You'll then be redirected to the 'Configure all payment methods' page. Scroll down until you see 'Payment options', and select Paymark from the list of payment gateways.
Save your changes, and voila! You'll see the Paymark payment method as an option on your site’s checkout page.

If you want to run a test, simply set Paymark to test mode.

For a sneak peek of how this all looks and works, check out our live demo here: Gem Fashion Demo. Remember to add some items to your cart first to see the payment option in action!

This upgrade reaffirms our commitment to offering you the best possible tools for your website building journey. We look forward to continuing to serve your needs and exceed your expectations. Stay tuned for more updates and exciting features!

Embrace the Future of Imaging with Our New WEBP Support

2023-06-02T17:58:41Z

We are thrilled to announce that our ZEST platform now supports WEBP, a modern image format that provides superior compression for images on the web.

WEBP image format is a game-changer in digital imaging, providing both lossless and lossy compression for images. Using WEBP, webmasters and web developers can create smaller, richer images that make websites faster and more engaging.

Why is WEBP Support Important?

Superior Compression: WEBP images maintain high-quality standards, even with significant file size reduction. This translates to faster page loading times, a crucial aspect of user experience and search engine optimisation.
Versatility: WEBP supports lossy and lossless compression, as well as transparency (like PNG) and animation (like GIF). This flexibility allows you to choose the right balance between file size and image quality.
Improved Performance: Faster-loading images lead to improved website performance, higher engagement, better SEO rankings, and increased conversion rates.
Efficient Data Usage: For users browsing on data-limited mobile devices, smaller image files can significantly save on data usage.
Future-Proof Your Website: Major browsers, including Google Chrome, Firefox, and Microsoft Edge, already support WEBP. By embracing this modern image format, you're future-proofing your website.

In our ongoing commitment to providing you with the best tools and technologies to enhance your website's performance, we believe this WEBP support is a critical step forward. We are excited for you to explore the benefits of this modern image format and can't wait to see the dynamic, fast-loading websites you'll create.

Stay tuned for more exciting updates and features. As always, we are here to support you in your website creation journey.

Seamless Checkout with Our New Address Finder Integration

2023-06-02T17:54:50Z

We're pleased to announce a new feature that will enhance your customers' checkout experience: The integration of an Address Finder into our checkout system.

This innovative feature, which works with Google Places lookup, simplifies the process of entering shipping details for customers, making your checkout process smoother and more seamless than ever.

Benefits of the Address Finder Integration

Improved Checkout Experience: With auto-complete and correct formatting features, customers can input their address effortlessly, reducing the potential for errors and saving time during checkout.
Enhanced Accuracy: This feature ensures that the addresses entered are valid, reducing the likelihood of delivery errors or delays.
Streamlined Process: By speeding up the checkout process, this feature increases customer satisfaction and could lead to higher conversion rates for your e-commerce store.
Better Data Quality: By ensuring that all address data entered is accurate and uniformly formatted, this feature can improve the quality of your customer data.

As a business owner, the more seamless the checkout process, the higher the likelihood that a customer will complete their purchase. Our Address Finder integration is another step in our commitment to provide you with tools that enhance your e-commerce capabilities and improve your customers' experience.

Stay tuned for more updates and features designed to enhance your e-commerce site. As always, we're here to support you in growing your business.