Recent news and announcements from C & C Advanced Online Services http://82.102.77.69:9996/News/root.aspx

Thu, 03 Sep 2009 04:47:55 GMT

SmarterTrack Professional 4.0.3504

http://82.102.77.69:9996/News/38/advanced-notification-for-scheduled-server-maintenance.aspx Sun, 30 Aug 2009 11:02:00 GMT newsitem38 <div class="NewsReaderBody"> <div class="NewsReaderBody"> <p class="top">As part of our commitment to provide exceptional service to our customers, C &amp; C Advanced Online Servcies will be conducting scheduled maintenance on the following date:</p> <p> <strong>September 2nd 2009<br /> </strong></p> <ul> <li> <strong>Purpose</strong>: We will be doing various maintenance tasks on all servers and other hardware.</li> <li><strong>Duration</strong>: 5 p.m. to 9:00 p.m. Cyprus time. </li> <li><strong>Affected Access</strong>: Access to your websites, your emails, etc will not be possible throughout the period.</li> </ul> <p> We appreciate your patience and apologize for any inconvenience this may cause. If you have any questions, please contact us at <a target="_blank" href="mailto:sales@advonlserv.com">sales@advonlserv.com</a>.</p> </div> </div>

http://82.102.77.69:9996/News/37/advanced-notification-the-implementation-our-new-power.aspx Sat, 29 Aug 2009 12:24:00 GMT newsitem37 <div class="NewsReaderBody"> <div class="NewsReaderBody"> <p class="top">As part of our commitment to provide exceptional service to our customers, C &amp; C Advanced Online Servcies will be conducting scheduled maintenance on the following date:</p> <p> <strong>September 2nd 2009<br /> </strong></p> <ul> <li> <strong>Purpose</strong>: Implementation of our new Power Generator</li> <li><strong>Duration</strong>: 6 p.m. to 6:30 p.m. Cyprus time. </li> <li><strong>Affected Access</strong>: Our telephone systems will be experiencing intermittent outages throughout the period.</li> </ul> <p> We appreciate your patience and apologize for any inconvenience this may cause. If you have any questions, please contact us at <a href="mailto:sales@advonlserv.com" target="_blank">sales@advonlserv.com</a>.</p> </div> </div>

http://82.102.77.69:9996/News/36/advanced-notification-scheduled-statistics-server-downtime.aspx Tue, 11 Aug 2009 14:24:24 GMT newsitem36 <div class="NewsReaderBody"> <p class="top">As part of our commitment to provide exceptional service to our customers, C &amp; C Advanced Online Servcies will be conducting scheduled maintenance on the following date:</p> <p> <strong>August 23rd 2009<br /> </strong></p> <ul> <li> <strong>Purpose</strong>: We will be upgrading to SmarterStats v4.0</li> <li><strong>Duration</strong>: 8 a.m. to 9:30 p.m. Cyprus time. </li> <li><strong>Affected Access</strong>: Access to your statistics accounts will be unavailable during the period</li> </ul> <p> We appreciate your patience and apologize for any inconvenience this may cause. If you have any questions, please contact us at <a target="_blank" href="mailto:sales@advonlserv.com">sales@advonlserv.com</a>.</p> </div>

http://82.102.77.69:9996/News/35/advanced-notification-for-scheduled-mail-server-downtime.aspx Tue, 11 Aug 2009 14:16:03 GMT newsitem35 <p>As part of our commitment to provide exceptional service to our customers, C &amp; C Advanced Online Servcies will be conducting scheduled maintenance on the following date:</p> <p> <strong>August 22nd 2009<br /> </strong></p> <ul> <li> <strong>Purpose</strong>: We will be upgrading to our Mail Servers to v6.0 as well as introduce the use of a Incoming Gateway</li> <li><strong>Duration</strong>: 10:30 a.m. to 2 p.m. Cyprus time. </li> <li><strong>Affected Access</strong>: Webmail, POP and IMAP Access will be unavailable during the period. Also our Support Portal will be unavailable during the period.</li> </ul> <p> We appreciate your patience and apologize for any inconvenience this may cause. If you have any questions, please contact us at <a target="_blank" href="mailto:sales@advonlserv.com">sales@advonlserv.com</a>.</p>

http://82.102.77.69:9996/News/34/new-site-marketing-package-now-being-offered.aspx Mon, 03 Aug 2009 13:53:50 GMT newsitem34 We would like to announce that we have now released the QuickHits Service, this service brings targetted visitors to your website. This package guarantees at least 1000 visitors per month for only $9.99.<br /> <br /> Click <a href="http://www.advonlserv.com/site/Services/SITEMARKETING/tabid/71/Default.aspx">here</a> for more information.<br />

http://82.102.77.69:9996/News/33/main-web-server-experiencing-problems.aspx Mon, 13 Jul 2009 13:06:24 GMT newsitem33 For the first time after a some months our main web server has crashed due to heavy load on the FTP Server. We are currently rebooting the server to start the diagnostics.<br /> <br /> Thank you for your patience.<br /> <br /> <strong>Update 1 - 13/07/2009 4:14 PM</strong><br /> <br /> The server was offline for 48 minutes to protect it from any possible DOS attack. According to the latest information available, the FTP Service was experiencing heavy load and could not cope with it. We will continue the diagnosis of the server.<br /> <strong><br /> Update 2 - 13/07/2008 4:29 PM</strong><br /> <br /> We have enabled logging for he FTP Server to try to identify the cause of the crash. At the same time we are looking into adding 2GB more RAM and making some performance tuning.<br />

We would like to announce that we have officially commenced work on Phase Three.

http://82.102.77.69:9996/News/32/work-on-phase-3-has-been-initiated.aspx Sun, 05 Jul 2009 16:18:48 GMT newsitem32 We would like to announce that we have officially commenced work on Phase Three earlier than expected, work was scheduled to commence during mid-August but it was decided to start work today, Sunday 5th of July.<br /> <br /> Phase Three will feature major improvements:<br /> <ol> <li>to Our Network by upgrading our bandwidth to be able to deal with the release of our new services</li> <li>to Our Servers to meet the new technologies available</li> </ol> No downtime is expected until roughly the end of August.<br /> More information regarding these improvements will be released as we progress.

http://82.102.77.69:9996/News/31/technical-department-closed-for-holidays.aspx Mon, 29 Jun 2009 09:25:40 GMT newsitem31 <span style="border-collapse: separate; color: #000000; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-family: arial,helvetica,sans-serif; font-size: 13px;" class="Apple-style-span"> <div>We would like to inform you that the Support &amp; Technical Department will be closed from the 1st of July until the 4th of July (inclusive). Should any problems arise we have a technician who will be monitoring our network and fixing any problems.</div> <div><br /> </div> <div>The Sales Department will remain open.</div> <div><br /> </div> <div>Best Regards</div> <div><br /> Support Department<br /> <a style="color: #497699; text-decoration: none;" target="_blank" href="http://www.advonlserv.com/">C &amp; C Advanced Online Services</a></div> </span>

We have made major changes to the way we handle SPAM in order to deal with the increased amount of SPAM our customers receive.

http://82.102.77.69:9996/News/30/new-settings-to-deal-with-the-increased-amount-of-spam.aspx Sun, 28 Jun 2009 13:22:42 GMT newsitem30 In order to deal with the increased amount of SPAM you (Our Customer) receive we have made some changes to our Mail Server, some of the changes can be found below.<br /> <br /> As always our Mail Server categorizes SPAM in three different categories depending on their score, we have changed the action to the following:<br /> <br /> <ol> <li>Low Probability of SPAM - SPAM emails that are allocated to this category are not usually SPAM,they are added with a prefix, [SPAM]. This prefix should be removed when replying to ensure that our Mail Server does not mark the email as SPAM again. </li> <li>Medium Probability of SPAM - SPAM emails that are allocated to this category are usually SPAM, they are moved to Junk Mail Box of your Webmail, every day at approximately 2:00 AM a report will be sent to you which includes the subjects of any emails in the Junk Mail Box.</li> <li>High Probability of SPAM - SPAM emails that are allocated to this category are always SPAM, these emails get deleted from the Mail Server and never arrive to your inbox, however a report gets sent to us with all the emails that fall in this category and therefore in case one of these email is a real email and not a SPAM email you (Our Customer) can request that we retrieve this email. Requests should be submitted via our <a href="http://support.advonlserv.com">Support Portal</a>.</li> </ol> Unfortunately the new options will increase the amount of SPAM until SmarterMail v6 is released and we can upgrade to the new and improved SPAM mechanisms.<br />

http://82.102.77.69:9996/News/29/new-design-for-c-c-advanced-online-services-website.aspx Tue, 16 Jun 2009 13:37:48 GMT newsitem29 We would like to announce that we have uploaded the new design for our main website. Along with this update we are checking all pages and adding additional content and fixing any broken links.<br /> <br /> If you experience any problems please submit a ticket or <a href="http://www.advonlserv.com/site/SUPPORT/CONTACTUS/tabid/86/Default.aspx">Contact Us</a>.<br />