Airport International

By car or motorbike

alfien1985@gmail.com — Sun, 10 Jan 2010 06:36:00 +0000

Directions

Gatwick is 28 miles (45km) south of London, linked directly to the M23 at Junction 9 and to the A23 London-Brighton road.

The M25 London orbital motorway is a ten-minute drive away (Junction 7), providing connections to the national road and motorway network.

If you are using a satellite navigation system here are some useful postcodes:

South Terminal: RH6 0NP

North Terminal: RH6 0PJ

Use the AA Route Planner to find directions to and from the airport.

Drop-off and pick-up

Drivers may set passengers down in the designated areas on the terminal forecourts. However, for security reasons there is a strict no-waiting policy on the forecourt. If you wish to accompany passengers into the terminal you must use the Short Stay Car Park.

If you are picking passengers up from the airport, you must use the Short Stay Car Park. Car Park 3 (South Terminal) operates a special tariff of 15 minutes' parking for £1.

Long Term Parking

alfien1985@gmail.com — Sat, 09 Jan 2010 20:34:00 +0000

Height Restrictions

First floor = 9' (108")
Second floor and above = 7' (84")

Express Entry and Exit Options

Getting in and out of airport parking has never been faster. Utilize the pay-on-foot kiosks or just use your credit card to swipe in and swipe out.

Curbside Baggage Check In Service

Check your bags right where you park. From 4:00 a.m. to 1:00 p.m. Wednesday through Monday (closed Tuesday) you can check your bags and get boarding passes for most domestic flights before boarding the shuttle to the terminals.

Service Fees:

$3 per bag plus airline bag check fee (varies)
$2 - boarding pass only

Participating Airlines:

AirTran
Alaska
Continental
Delta
Horizon
JetBlue
United
US Airways

Please arrive 75 minutes prior to departure in order to take advantage of these services.

Shuttle Service

SFO's long-term parking facility and shuttle buses operate 24 hours a day. Frequent shuttle service runs every 5 minutes to 15 minutes (depending on the time of day). Electronic displays in the garage keep you informed as to when the next bus is due. Also, SFO buses have priority loading zones at each terminal for quick passenger access.

During peak travel periods baggage loading assistance is provided in the garage and at each terminal stop.

How to reach us To & from the airport by taxi

alfien1985@gmail.com — Fri, 08 Jan 2010 20:31:00 +0000

Getting to the airport:
Taxis can drop off passengers directly in front of the terminal (departure level 1) in the so-called Kiss & Fly Zone. There is then only a short way to the check-in desks and security.

Returning from the airport:
Arriving passengers can find a taxi rank on the arrivals level right next to the east exit. There you will always find enough vehicles waiting for you.

Terminal plan

Taxi charges for selected destinations from Dortmund Airport
To	Price
Dortmund Central Station	ca. 22 €
Dortmund Westfalenhallen (Exhibition Hall)	ca. 22 €
Dortmund Technologiepark	ca. 26 €
Dortmund Casino	ca. 28 €
Holzwickede	ca. 8 €
Unna	ca. 12 €

From 22:00 to 6:00 and on Sundays and Public Holidays the taxi charges to destinations in Dortmund, Unna and Holzwickede will be about 10% higher.

Arnsberg	ca. 67 €
Bochum	ca. 48 €
Düsseldorf Airport	ca. 107 €
Düsseldorf City	ca. 129 €
Duisburg	ca. 99 €
Essen	ca. 69 €
Frankfurt Airport	ca. 343 €
Frankfurt City	ca. 341 €
Gelsenkirchen	ca. 72 €
Hagen	ca. 45 €
Hannover Airport	ca. 305 €
Hannover City	ca. 305 €
Herne	ca. 57 €
Iserlohn	ca. 34 €
Kamen	ca. 24 €
Cologne City	ca. 149 €
Cologne/Bonn Airport	ca. 155 €
Lüdenscheid	ca. 75 €
Lünen	ca. 35 €
Münster	ca. 84 €
Münster/Osnabrück Airport	ca. 129 €
Oberhausen	ca. 88 €
Osnabrück	ca. 161 €
Paderborn	ca. 148 €
Paderborn/Lippstadt Airport	ca. 113 €
Recklinghausen	ca. 65 €
Soest	ca. 60 €
Wuppertal	ca. 75 €

For journeys within the compulsory fare area (from Dortmund Airport: Dortmund, Unna and Holzwickede), all fares will be charged as shown by the taxi meter. For journeys outside the compulsory fare area, passengers have the option to arrange a cheaper price with the taxi driver, because prices outside this area are freely negotiable.

The Important of Intelligence for Life

alfien1985@gmail.com — Fri, 08 Jan 2010 20:18:00 +0000

Business Intelligence is important for us because this is a measurement of our intellectual.
How our mind can think and remember quickly about anythings, so I wish all of the people can find the way to get high intelligence to make our life go smoothly. Many Articles that tell about Intelligence but How we can find the to increase it simply and quickly. In This site you can read many way types that I am sure you will get better for yours. My Suggestion just one " Always Focus against anythings on your face"

By: Akhmas Rohman

AIRPORTS IN INDONESIA

alfien1985@gmail.com — Sun, 08 Nov 2009 16:10:00 +0000

Major airports: Denpasar Airport in Bali (DPS), Soekarno-Hatta Jakarta International Airport (CGK), Borneo – Balikpapan, Hatta Medan - Polonia

Domestic Airports: Batam, Manado (Sulawesi), Surabaya, Ujung, Padang (Sulawesi), Yogyakarta
Airlines: Government-owned airlines: Garuda Indonesian Airways

Bali, Indonesia - Denpasar Airport (DPS) Ngurah Rai

General Information: The airport is 9 miles (15 km) from Capital city, Denpasar. It is in the southern of Bali and 8 miles (12km) South West of Denpasar. Travel time to Denpasar is about 30 minutes

Airport Tax: International Departure Tax: Rp 50,000, Domestic Airport Departure Tax: Rp11,000
(1 US Dollar is approximately 8,200.00 Indonesian Rupiah)

Transportation: airport taxis and rental cars are available. There are also buses and Bemo, a chartered vehicle with driver which can carry up to 10 people.

Soekarno-Hatta Jakarta International Airport (CGK)

General Information: The International Airport is opened in 1985. It is located 12 miles (20km) northwest of Jakarta. Travel time is about 45 minutes.

Airport Tax: International Departure Tax: Rp 50,000, Domestic Airport Departure Tax: Rp11,000
(1 US Dollar is approximately 8,200.00 Indonesian Rupiah)

Business Facilities at the Airport: 24-hour telephone, fax and Internet services available in Departures and Arrivals of Terminal 2

Transportation: Taxis, rental cars, and shuttle bus are available. Shuttle Bus runs every 30 minutes at about 4000 R a trip. For taxis, road tolls may be added to the fare.

New airport tax tariffs start March 1

alfien1985@gmail.com — Sun, 08 Nov 2009 16:04:00 +0000

The Jakarta Post , JAKARTA | Fri, 02/20/2009 8:41 AM | Headlines

Government has approved the proposal submitted by the state-owned aviation operator, PT Angkasa Pura II, to increase service tariffs at domestic and international flight terminals.

Transportation Minister Jusman Syafii Djamal said that the implementation of the new tariffs will start next month. New international flight tariffs will start on March 1, and domestic ones on March 15.

"Domestic flight tariffs will only increase by Rp 10,000 on average, but for international flights by up to Rp 50,000," he said in a statement.

Angkasa Pura has also received an approval on the adjustment from the Indonesian Consumers Foundation (YLKI).

Many Indonesian airports have been criticized for their lack of proper and decent facilities and access points. Tariff adjustment is hoped to be followed by more improvements in facilities, such as to provide better public toilets, musholla (prayer rooms) and other facilities and to improve accessibility.

Jakarta's Soekarno-Hatta International Airport's domestic flight tariff has increased to Rp 40,000 (US$3.5) from Rp 30,000, while the international flight tax tariff is up to Rp 150,000 from Rp 100,000.

The domestic flight tariff at Halim Perdanakusuma, the second city aiport, goes up to Rp 30,000 from Rp 25,000 and international flight taxes go to Rp 80,000 from Rp 75,000.

Jakarta's domestic and international tariff increases are the highest compared to other cities, ranging from Rp 5,000 to Rp 10,000 for domestic taxes, and from Rp 5,000 to Rp 50,000 for international taxes.

Aceh's Sultan Iskandarmuda Airport recorded the highest international tariff increase outside Jakarta, rising by Rp 40,000.

Medan's Polonia Airport in North Sumatera, Palembang's SM Badaruddin Airport in South Sumatera, Padang's Minangkabau in West Sumatera, Aceh's Sultan Iskandarmuda in Nanggroe Aceh Darussalam and Bandung's Husein Sastranegara all have domestic flight tariffs increased by Rp 10,000. (hdt)

Airport Embarkation Tax

alfien1985@gmail.com — Sun, 08 Nov 2009 16:00:00 +0000

Customs Rules

Import regulations::

Free import (by adults only):
1. tobacco products (no limitations for diplomats): 50 cigars or 200 cigarettes or 100 grammes of tobacco;
2. 1 litre of liquor;
3. a reasonable quantity of perfume;
4. personal goods up to a value of USD 250.- per passenger or USD 1,000.- per family.

Additional Information on regulations::

(Video) cameras, portable radio cassette recorder, binoculars and sport equipment may be imported by tourists provided also exported upon departure.

Passengers not entering on a tourist visa have to pay duties for photo and film cameras unless this equipment is registered in their passport by the Indonesian Customs on former occasion. Importation of electronic equipment is not permitted at all. Film pre-recorders, video tapes, video laser disc, records and computer software must be screened by censor board.

Chinese medicines and printings, narcotics, firearms and ammunition, pornography, fresh fruit, cordless telephone are not permitted except for those holding licence.

Prohibited are any commercial or merchandised goods as part of baggage. Infringements will be charged IDR 25,000.- per piece. The use of cardboard boxes as baggage must be dissuaded.

Export regulations::

Free export permitted of 1000 gr. of tobacco or 50 cigars or 200 cigarettes for persons of 21 years and older, less than 2 litres of alcoholic beverages in opened bottles and personal goods up to a value of IDR 1,000,000.-.

Crew members customs regulations::

Same regulations as for passengers apply.

Pets::

Due to rabies outbreak, the import of pets into Indonesia has been suspended until further notice. For further information please refer to the Directorate General of Livestock Service, Directorate of Animal Health, at Gedung C. Lantai 9, Jl. Harsono RM-Ragunan-Jakarta Selatan. Phone: +62-021-7810090, 021-7815783.

Baggage Clearance regulations::

Applicable to the airports "Denpasar Bali Ngurah Rai" (DPS), "Soekarno Hatta Int'l" (CGK) and "Polania" (MES): baggage must be cleared at first airport of entry or first transit.

Exempt: baggage of passengers transiting Indonesia with a destination outside of Indonesia.

Airport Tax is levied on passengers as follows:
a. International flights departing from:
- CGK, DPS, SUB: IDR 150,000.-;
- BTJ: IDR 115,000.-;
- HLP: IDR 80.000.-;
- AMI, AMQ, BIK, BPN, BTH, JOG, MDC, MES, SOC, TIM, UPG: IDR 75,000.-;
- BDO, PDG, PKU, PLM, PNK: IDR 60,000.-;
- KOE, TNJ: IDR 50,000.-;
b. Domestic flights (10% VAT will be added to charge) departing from:
- CGK: IDR 40,000.-
- DPS: IDR 30,000.-;
- all other airports vary from IDR 13,000.- to IDR to 30,000.-.
Place of payment: Airport of departure.
Exempt:
1. Children under 2 years, provided not occupying a seat in the aircraft.
2. Transit passengers in possession of through tickets and continuing their journey the same day (not applicable in Jakarta unless passengers stay within customs area/ transit room).
3. Officials on duty - with a travel order - of the Directorate General of Air Communications.
4. Official guests of the Indonesian government.
5. Crew members.

Fiscal Tax of IDR 2,500,000.- is levied on all passengers of any age travelling abroad.
Place of Payment: Airport of departure.
Exempt:
1. Those (incl. nationals of Indonesia) who live abroad permanently and who have either stayed in Indonesia less than 6 months and/ or have not undertaken any business activities in Indonesia (the latter exemption is valid only once in any 12 months' period).
2. Nationals of Indonesia being air/sea crew and travelling on duty.
3. Diplomatic or consular officials of foreign states and their dependants (provided not conducting business or profession).

Currency rules

Currency Import regulations:

Same regulations as for Export apply. See: Export.

Currency Export regulations:

Local currency (Indonesian Rupiah-IDR): up to IDR 5,000,000.-, must be declared to customs.
For amounts up to IDR 100,000,000.- a form of the Central Bank should be filled out.
Amounts exceeding IDR 100,000,000.- require an approval from the Central Bank or External Affairs. Approval can be obtained from the headquarters of the Central Bank in Jakarta, local branches or Indonesian representatives abroad. Violation will result in heavy fines.

Foreign currencies: amounts exceeding the equivalent of IDR 100,000,000.- (approx. USD 11,000.-) must be declared.

New airport tax tariffs start March 1, 2009 in Indonesia

alfien1985@gmail.com — Sun, 08 Nov 2009 15:56:00 +0000

Government has approved the proposal submitted by the state-owned aviation operator, PT Angkasa Pura II, to increase service tariffs at domestic and international flight terminals.

Transportation Minister Jusman Syafii Djamal said that the implementation of the new tariffs will start next month. New international flight tariffs will start on March 1, and domestic ones on March 15.

"Domestic flight tariffs will only increase by Rp 10,000 on average, but for international flights by up to Rp 50,000," he said in a statement.

Angkasa Pura has also received an approval on the adjustment from the Indonesian Consumers Foundation (YLKI).

Many Indonesian airports have been criticized for their lack of proper and decent facilities and access points. Tariff adjustment is hoped to be followed by more improvements in facilities, such as to provide better public toilets, musholla (prayer rooms) and other facilities and to improve accessibility.

Jakarta's Soekarno-Hatta International Airport's domestic flight tariff has increased to Rp 40,000 (US$3.5) from Rp 30,000, while the international flight tax tariff is up to Rp 150,000 from Rp 100,000.

The domestic flight tariff at Halim Perdanakusuma, the second city aiport, goes up to Rp 30,000 from Rp 25,000 and international flight taxes go to Rp 80,000 from Rp 75,000.

Jakarta's domestic and international tariff increases are the highest compared to other cities, ranging from Rp 5,000 to Rp 10,000 for domestic taxes, and from Rp 5,000 to Rp 50,000 for international taxes.

Aceh's Sultan Iskandarmuda Airport recorded the highest international tariff increase outside Jakarta, rising by Rp 40,000.

Medan's Polonia Airport in North Sumatera, Palembang's SM Badaruddin Airport in South Sumatera, Padang's Minangkabau in West Sumatera, Aceh's Sultan Iskandarmuda in Nanggroe Aceh Darussalam and Bandung's Husein Sastranegara all have domestic flight tariffs increased by Rp 10,000.

Manchester Airport Parking A Hit With Google

alfien1985@gmail.com — Thu, 05 Nov 2009 22:55:00 +0000

If you checkout Google Zeitgeist you’ll notice that in the UK Manchester Airport parking comes in at the number 10 most searched phrase in June.

That’s either good, because so many people are using Manchester Airport and are looking for a convenient parking place. Or bad because the same bunch of people are making multiple searches to find the cheapest parking spaces.

Manchester airport car parking ranges in price, for example from under ?5 per day for parking where you’re collected by shuttle bus to get to the airport to just under ?10 per day if you’re using the short stay car park for Terminal 2 if you pre-book. Terminals 1 and 3 offer different prices.

So you can understand when people look elsewhere for parking. And of course there are a multitude of web sites that have sprung up to act as an intermediary between parkee and park keeper. For example this parking portal gives a range of locations to check prices against.

Or you can just do what my brother did – ask your brother to park it on his drive for 2 weeks. Which is great because I get to use it!

Airport Car Parking with Airport-Parking.co.uk

alfien1985@gmail.com — Thu, 05 Nov 2009 22:54:00 +0000

InsureandGo have happy to announce they have teamed up with Airport-Parking.co.uk to bring you great deals for airport car parking across the UK. Airport parking is simple and easy to book online and you will find the cheapest prices at the most convenient parking places, at the major UK Airports for airport parking at gatwick and heathrow parking. Below are some of the benefits of booking your airport parking with us:

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Book Last Minute

Get a quote today for great value and cheap airport parking.

Airport-Parking.co.uk have secure on and off airport car parking at gatwick, parking heathrow manchester luton liverpool stanstead glasgow airport at great discounted rates. Airport Parking also offer great savings on airport hotels and airport lounges throughout the UK. Book your airport parking online today with us via our SSL secure payment systems and we guarantee to save you time and money. Confirmation sent by email and post. cheap airport parking

Airport Parking across the UK

alfien1985@gmail.com — Thu, 05 Nov 2009 22:50:00 +0000

Cheapest airport car parking across the UK

Essential Travel can save you money by pre-booking your Airport Parking online. Search online for live availability and prices at 25 major UK airports including Glasgow, Birmingham, Luton, Heathrow and more.

Airport parking Quote: it's simple and secure

Enter your travel dates and airport and we will quickly check availability and prices for you. Any further information on a particular car park can be found by clicking the information button.

Select your car park and enter your personal details. You will be asked for a card payment which will be securely transacted. When payment has been authorised you will receive an immediate online confirmation with your booking reference and full directions to the car park.

On Airport Parking

Although on airport car parks are nearer to the terminal, you would need to find your own parking space. You then make your way to the bus stop for the free transfer to the airport terminal.

Off Airport Parking

At off airport parking you check into reception and the staff will be able to answer any questions you may have. If security is an important issue to you, off airport parking is generally more secure as only members of staff have access to the vehicles.

Why Pre-book your airport parking?

Most airports have two parking rates:

Pre-booked, where you book and pay before departure.
Or the turn-up rate, where you turn up and pay on the day.

The pre-booking rate can be as much as 60% cheaper than the turn up rate. Also, by pre-booking you can compare prices and check availability before deciding on a car park.

Most expensive airport parking

alfien1985@gmail.com — Thu, 05 Nov 2009 22:46:00 +0000

Leaving the car when heading on vacation can cost a pretty penny

The maximum daily rate for parking at Los Angeles International Airport is $30, Forbes reports. The top cost for a week of long-term parking will run more than $200.

Heathrow Terminal 5 Set for Second Day of Delays

alfien1985@gmail.com — Wed, 28 Oct 2009 21:11:00 +0000

The second day of Heathrow Terminal 5’s public use is expected to bring with it more delays after a catastrophic opening day.

As Airport International yesterday reported, by late afternoon, all luggage check-in was suspended after the new terminal’s hi-tech baggage system broke down.

As these words were written, further chaos was anticipated. So far today, over 30 departing flights have been cancelled, while passenger queues are mounting up.

Reduced Flights from Terminal 5

British Airways has stated that, today, it plans to run a reduced service of just 80 per cent of flights from Terminal 5: according to its website, 36 departures due to leave on the 28th March have been scrubbed.

At present, British Airways is the only airline using Heathrow Terminal 5. In response to yesterday’s problems, it says additional staff have been drafted in, and discussions have been taking place to try and suppress the complications that marred Terminal 5’s first day of business.

A number of travellers ended up sleeping in the terminal last night.

In a statement issued yesterday, British Airways offered its apologies to those affected by the delays.

"We would like to apologise to passengers for any disruption to their flights”, it said.

“ [The delays are] not unexpected following one of the most complex and largest airport moves in history".

Willie Walsh, BA’s Chief Executive, added: "I am very sorry that the problems have meant that some of our customers did not experience the true potential of this amazing new building."

The airline has instructed passengers to keep an eye on its website (www.ba.com) for updated information.
36 Cancelled BA Flights

According to a BA spokesman, today’s 36 cancelled flights are not long-haul services, and alternative flights to the same destinations will be available.

Those travellers unable to leave Terminal 5 yesterday were offered accommodation expense payments of £100. However, reports have come in that some hotels around the Heathrow area were charging as much as double this amount.

David Wilshire, Conservative MP, has spoken of the issue of whether British Airways, or airport operating group BAA, is culpable for Terminal 5’s chaos.

“The problem is getting to the real truth of this”, he said.

"'Not my fault, guv, maybe his fault guv' is, I think, a bit of the problem. And we won't get to the bottom of this until we know a bit more. What we have to find out is why this has happened and make sure it's put right and hope that this is really a starting glitch.

“People have been let down, let's be honest about it."

Source – Airport International’s London Reporter

Baggage 'Chaos' at Heathrow Airport Terminal 5

alfien1985@gmail.com — Wed, 28 Oct 2009 21:09:00 +0000

he first day of operation of Heathrow Airport's brand new Terminal 5 has descended into what has been described as "chaos", after problems with the terminal's baggage system caused numerous flight cancellations and delays.

Late on Thursday afternoon, all luggage check-in at the flagship new facility was suspended after a day when thousands of passengers faced hours of delays following the breakdown of the terminal's sophisticated baggage system.

According to a statement released by British Airways, the terminal's exclusive user, the terminal's baggage belt broke down and passengers were forced to manually check-in their bags.

This failure resulted in over 30 flights being cancelled, and delays of up to four hours for passengers using the airport. It was reported that some passengers' baggage had gone missing.

BA said more flights could be cancelled through Thursday evening as the knock-on effect of the problems was felt.

It was reported that only three flights would depart from the terminal on Thursday evening, due to the extent of the delays.

The airline's statement said they were experiencing "teething problems". In addition to the baggage belt problem, the company said there were also issues with "staff familiarisation" that were also contributing to the delays.
Heathrow Terminal 5 'Mayhem'

The day started well enough - with the first arrival and departure taking place early in the morning on schedule.

However, problems soon started to mount up.

As early in the day as 0830 GMT, passengers were facing delays. Passengers on flights from the German cities of Frankfurt and Hamburg had to wait two hours to collect their baggage.

According to the BBC, this morning staff operating the baggage system could not log-in to the computers to allow them to operate the system. The BA statement also said that staff confusion with the layout of the new terminal contributed to the delays.

Subsequently, the "fast-drop" baggage belt system - which allows T5 passengers to check their own bags in - itself suffered a breakdown, which led to a backlog in the terminal's main baggage system. This was what led to BA suspending the check-in process late on Thursday afternoon.

One baggage worker told news agencies that there was "mayhem" at the terminal throughout the day.
The problems caused many domestic flights to be cancelled, as well as delays or cancellations to short-haul destinations such as Paris, Munich and Brussels. One flight to Los Angeles, which should have departed at 1005 GMT, was still waiting for its baggage to be loaded three hours later.

Some media agencies were also reporting that there were problems with paying at a car park, as well as a broken down escalator.
British Airways Apology to Terminal 5 Passengers

BA apologised profusely to passengers caught up in the Terminal 5 delays.

The airline said: "We would like to apologise to passengers for any disruption to their flights. [The delays are] not unexpected following one of the most complex and largest airport moves in history".

The chaotic opening day, and resulting bad publicity, will be viewed as embarrassing for both British Airways and BAA, who prior to the terminal's opening both made great play that the passenger facilties on offer at T5 would represent a sea change in the customer experience on offer at Heathrow, which in recent years has developed a reputation for long delays.

Source - Airport International's London Reporter

Baggage Delays As Heathrow Airport Terminal 5 Opens

alfien1985@gmail.com — Wed, 28 Oct 2009 21:07:00 +0000

Heathrow Airport's Terminal 5 opened to air passengers on schedule early in the morning of Thursday 27th March.

The first aircraft to land at the new £4.3 billion terminal, which is used exclusively by British Airways, was Flight BA026 from Hong Kong. The aircraft landed on time at 0450 GMT - and its pilot was Capt Lynn Barton, who back in 1987 made history as BA's first female airline pilot.

The first departure from the airport was at 0620 GMT with a flight to Paris.

However, the flagship terminal's opening day of operations was marred by significant baggage delays.

Despite BA Chief Executive Willie Walsh's message to the assembled media that Terminal 5 had a "state of the art baggage system", the airline confirmed towards midday on Thursday that this system was subject to delays.

Reports of delays began to surface during the morning. Passengers on a Frankfurt flight which arrived at 0830 GMT had to wait two hours to collect their belongings. One passenger on this flight, Jenny Uhl, commented: "The terminal looks nice, but the bag situation is not good".

Henrik Moeller, a businessman who had arrived from Hamburg in Germany, told assembled media reporters although his flight landed on schedule 0745 GMT but he did not receive his bags until 0900 GMT. He said: "It's obvious there have been teething problems".

BA made a public address announcement just before 11am saying that there were delays to baggage collection due to a technical problem. The airline also said that there were also issues with "staff familiarisation".

Both BA and the airport operator have admitted that it will take time for operations at such a large terminal to "bed down".

T5's opening day also saw several hundred anti-airport expansion campaigners and environmental groups a a peaceful "flash mob" protest outside the terminal. Wearing red T-shirts with the slogan "Stop Airport Expansion", one of the campaigners said their protest was "not not a demonstration against T5 so much as against what T5 means and that is extra flights, as many as 80,000 a year at Heathrow".
T5 Opening Marks New Era for Heathrow

Terminal 5, designed by eminent British architect Richard Rogers, was formally opened by HM The Queen earlier this month. Up to 30 million passengers will pass through the facility each year, with 12,000 bags an hour being processed.

Both BA and Heathrow's operator, the British Airports Authority (BAA), are hoping that T5's passenger facilities will help introduce a new era at Heathrow, and help to repair the airport's reputation as a crowded airport marred by delays. Earlier this week, a major consumer survey revealed international air passengers rate Heathrow poorly for making international connections.

Certainly, both parties have worked hard to develop high-quality retail and food facilities - there are over 112 shops and restaurants in the terminal.

Architect Rogers, who also designed the second terminal at Madrid-Barajas Airport in Spain that was opened in 2006, commented: "We wanted to make the experience of being in an airport exciting. We wanted to capture the spirit of travel. The greatest stations, whether it is New York or London, the 19th century stations did exactly that".

The opening of T5 means that the vast majority of BA flights to and from Heathrow will now be centralised on one terminal, instead of being spread around the airport's other four terminals.

All domestic BA flights to and from Heathrow have now moved to T5 from Terminal 1, as well as the long-haul services flown by the airline from T1.

At the end of April, most of BA's long-haul flights currently operated from Terminal 4 will be moved to T5. The only exceptions will be Singapore, Bangkok and Sydney, which will move from T4 to Terminal 3 early next year.

Other airlines will be changing terminals in line with the consolidation of BA services onto T5. As previously reported by this website, flights at the other four terminals will now be organised according to which alliance airlines belong.
Terminal 5 Security Fingerprinting Plan On Hold

Meanwhile, the plan by BAA to collect fingerprints from passengers using T5 as part of the terminal's security suite has been put on hold.

As reported ealier this week on Airport International the UK's privacy watchdog, the Information Commissioner's Office, said BAA's plan to collect four fingerprints from all domestic passengers using T5 and those international passengers transferring onto domestic flights, could be illegal due to breaking clauses in the Data Protection Act.

Now, BAA has climbed down. A spokesman for the company said: "Following a meeting with all relevant parties, including the Information Commissioner and the Border and Immigration Agency, the introduction of fingerprinting for domestic passengers and international passengers transferring on to domestic flights at Heathrow will be temporarily delayed".

Further discussions between authorities to establish the legality of the plan will now take place. BAA insists that despite the postponement, it still wishes to introduce the plans.

Source - Airport International's London Reporter

BA Chief Executive in Heathrow Terminal 5 Apology

alfien1985@gmail.com — Wed, 28 Oct 2009 21:05:00 +0000

Willie Walsh, Chief Executive of British Airways, has referred to Heathrow Airport Terminal 5’s first day of business as “not our finest hour”.

The opening day saw chaos erupt as a suspension was placed on hold-luggage, 34 flights were cancelled and waits of up to four hours were experienced in baggage reclaim.

Today, 36 flights have been cancelled. Additional cancellations are anticipated to be made in the hours to come.

British Airways’ Reputation

Walsh conceded that the situation had had an effect both on British Airways’ reputation, and on the nation at large.

“We clearly disappointed a number of people and we sincerely apologise", he said.

The disruption, he said, had its source in a “combination of factors” that the airline had not been able to “get on top of”.

"British Airways has not delivered and we need to deliver," he asserted.

"I am accepting responsibility, the buck stops with me."

"Today has started much better...[but] at this stage I still expect some cancellations tomorrow".
Terminal 5 Check-in Restrictions Lifted

British Airways' website details how, in respect of departing services on the 28th March, 36 had been cancelled. However, the check-in restrictions have been lifted.

Other issues that emerged during Heathrow Terminal 5’s opening day included what BA termed “initial teething problems” in respect of car parking spaces, as well as staff unfamiliarity.

Speaking to the BBC, one baggage worker described how what should have been a glorious occasion "turned into a shambles the moment the doors opened".

He continued: "BA claimed 'staff familiarisation' was to blame. The staff, however, would blame the lack of training and the essential support that was promised.

"During the inadequate training days prior to the opening, any staff questions were bounced back with 'I don't know' and 'It will be clear on the day'.

"Staff signage is non-existent and quite frankly, how are we expected to help customers if we are not helped first?"

As far as the British Chamber of Commerce’s director general, David Frost, was concerned, the situation had issued “businesses around the world” with a “depressing message”.

"This is a PR disaster at a time when London and the UK are positioning themselves as global players”, he said.

“We can only hope that this will provide a wake-up call as we gear ourselves up to host the Olympics in 2012."

Source – Airport International’s London Reporter

Baggage System 'Working' at Heathrow Airport's Terminal 5

alfien1985@gmail.com — Wed, 28 Oct 2009 21:03:00 +0000

British Airways has said that the baggage handling system at Heathrow Airport's Terminal 5 is now "working".

The announcement by the airline's chief executive, Willie Walsh, follows a chaotic few days at the brand new terminal building.

As reported extensively by this website, since the terminal opened on Thursday 27th March there have been major technical difficulties with the terminal's baggage handling system - which led to thousands of bags being stranded across the five terminals at Heathrow, and significant flight cancellations and delays.

Walsh said over 400 volunteers were working to clear the baggage backlog. He said the baggage system was now "working well", and that "we are making every effort to reunite bags with their owners".

However, a government statement issued to the House of Commons from the Department of Transport on Monday afternoon said some passengers could face up to a week's delay in being reunited with their bags. Jim Fitzpatrick, the Transport Minister, said that over 28,000 bags were now backed-up at Heathrow - higher than the 15,000 figure quoted originally.

BA said the affected bags belonged to passengers who had already used the airport, and that it "is not affecting the day-to-day operation of the baggage system".

The airline's boss once again gave profuse apologies to passengers caught up in the delays, saying: "the service we provided has not been good enough".

Walsh said that engineering and IT teams from BA and airport operator the British Airports Authority (BAA), were continuing to work on the technical problem which has been the major cause of the delays.
He admitted that the six-month trial of the baggage system had not revealed the specific problem that had caused the delays.
Terminal Five Cancellations Latest

BA announced that on Monday 31st March the airline will be operating "87% of the T5 schedule", meaning 54 flights would be cancelled. The same number will be cancelled tomorrow, Tuesday 1st April.

As in the last few days, the flight cancellations affect short-haul flights. BA said no long-haul flights from
BA says it hopes to "progressively" introduce flights throughout this week as the situation eases, with a full programme of flights being launched.

Airport International advises passengers using T5 to check the BAA Heathrow website or the British Airways website (www.ba.com) to keep up to date with the latest flight information details.

Reports in UK newspapers suggest that the delays could have cost BA up to £20 million ($40 million) over the last four days.

Mr Walsh was still confident that the embarrassments suffered by BA in the last few days would be "overcome", and that "the terminal will be highly valued by customers in the near future and for many years to come".

He said: "We are sorry for the disruption and inconvenience caused to customers whose flights have been cancelled or whose bags have been delayed. We will not rest until our service has been restored to the high standard customers rightly expect".
Heathrow T5 Criticism Continues

As would be expected, criticism of Terminal 5 has been wide-ranging and severe among commentators in the UK media over the weekend.

Politicians have also weighed in with their views. David Davis, the Conservative Party's Shadow Home Secretary, said Terminal 5 was "a dreadful national embarrassment". Chris Huhne, Home Affairs Spokesman for the Liberal Democrats, said the last few days had proven to be an "incredible shambles".

The government, meanwhile, said on Monday afternoon that although the operation of T5 was an issue for BA and BAA, it was "monitoring the situation" and would be "ready to assist" if BA and BAA were unable to solve the baggage situation at T5 this week. Transport Minister Jim Fitzpatrick admitted that "national pride had been dented".

Ruth Kelly, the Transport Secretary, said: "Everything possible must be done to deliver a better service for passengers who are unfortunately still facing disruption and delays to their journeys".

Source - Airport International's London Reporter

Flight Cancellations at Heathrow Airport's Terminal 5

alfien1985@gmail.com — Wed, 28 Oct 2009 21:02:00 +0000

Flight cancellations are continuing at Heathrow Airport's Terminal 5 after further technical problems with the facility's baggage system, and adverse weather over the weekend.

At the end of last week, British Airways - which is the exclusive user of the £4.3 billion terminal - announced it was planning, for the first time, to operate a full schedule of services from the terminal over the weekend, after nine days of extensive delays and cancellations since the terminal opened on 27th March.

However, a glitch in the automated baggage system on Saturday caused the cancellation of 24 flights, while heavy snow in southern England on on Sunday caused 144 flights into and out of T5 to be cancelled.

Today, Monday 7th April, there are 34 flights from T5 which have been cancelled as a result of the delays experienced over the weekend.

Airport International advises passengers using Heathrow today to check the British Airways website or the Heathrow Airport flight information website for the very latest updates:

Heathrow Airport Flight Information

Snow Causes Heathrow Flight Delays

A British Airways spokesman said that the cancellations and delays on Monday were not caused by the baggage system, but simply by the effect of the snow yesterday.

During Sunday morning, both runways at Heathrow were shut down for 20 minutes at different times so the accumulated snow and ice could be cleared, and aircraft de-iced.

The BA spokesman said: "The [cancellations are] simply because of the weather yesterday...there were a number of aircraft that were out of position which means that had a knock-on effect with the schedule today".

On Saturday, the baggage system - which has been one of the causes in the delays which has seen hundreds of flights cancelled and thousands of bags go missing - suffered a software glitch.

This problem was eventually rectified by engineers from the airport's operator, the British Airports Authority (BAA), which operates the baggage system.

BA said it was "incredibly disappointing" that it could not operate its full schedule of services, after it had announced at the end of last week that it was planning to do so.
Terminal 5 Problems Blamed on BAA

As cancellations and delays continue, a leading union official representing BA ground staff has blamed the problems experienced at Terminal 5 on BAA.

Mick Rix, the national officer for transport at the GMB union, told the Daily Mail: "The true story has not come out. My members who are down there working - double shifts in many cases - know exactly who is responsible for this mess and humiliation. I'm not saying that BA was faultless, but the real and fundamental problems are down to BAA".

He added: "Who is responsible for security? BAA. Who was responsible for lifts? BAA. Who was responsible for the public address system going down? BAA. Who was responsible for the leaking toilets in club class lounges? BAA. And most important of all, who is responsible for the baggage system? BAA".

Contrasting to this, over the weekend the airline pilots' union Balpa repeated its criticism of British Airways that it first voiced last week.

Jim McAuslan, Balpa's general secretary, said that BA has become a "laughing stock" due to T5. It said the problems at the new terminal showed that the company "needs to have a different approach to management", especially in its dealings with staff.

Balpa is currently in dispute with BA over the airline's plan to hire pilots to staff its new subsidiary, OpenSkies. Balpa says that the new employees will have inferior terms to mainline BA pilots.

Source - Airport International's London Reporter

BA Announces Heathrow T5 Long-Haul Flights Delayed

alfien1985@gmail.com — Wed, 28 Oct 2009 21:00:00 +0000

British Airways has delayed relocating the majority of its long-haul flights to London Heathrow Airport Terminal 5 for two months, the airline announced today.

Since opening, Terminal 5 has suffered a number of problems, particularly those related to its hi-tech baggage system.

Speaking on the 11th April, British Airways’ Chief Executive Willie Walsh explained the delay in moving the airline’s long-haul services.

"It is only sensible to ensure that Terminal 5 is operating consistently at a high standard before the move begins”, he said.

Under previous plans, long haul BA flights, which are currently flown from Terminal 4, were scheduled to start operating from the new terminal on April 30th.

BA/ BAA Passenger Statement

In a combined statement, BA, along with Heathrow’s owner, airport operating group BAA, told passengers affected by the terminal move that contact would be made with them soon.

"While a normal flight schedule has been operated at Terminal 5 since Tuesday, we want to ensure that customers can be confident of high service standards when additional flights are introduced”, the statement said.

"We will work together to iron out any remaining problems, including the baggage system and its operation, and develop a robust timescale for phasing the move of Terminal 4 services into Terminal 5."

BA’s Walsh added that the move was one made "in the interests of customers".

"Though Terminal 5 is now working well, we need to have confidence that good service can be maintained when the terminal is handling larger numbers of customers", he said.

Colin Matthews, chief executive of the group, stated: "BAA fully recognises that the inauguration of Terminal Five has not been as smooth as we and BA would have wished."

He added: "BAA regrets this postponement and we recognise the impact it has on other airlines.”

Terminal 5 opened for business on the 27th March. In the immediate days thereafter, hundreds of flights were cancelled.

BA recently put the associated cost of the Terminal 5 chaos at £16 million and counting.

Referring to the decision to delay transferring long-haul flights over from Terminal 4, the GMB union’s Paul Kenny described it as a “sensible move” that “...gives time to make sure everything works smoothly."

Source – Airport International’s London Reporter

Airlines Complain at Heathrow Airport Terminal Moves

alfien1985@gmail.com — Wed, 28 Oct 2009 20:59:00 +0000

Major airlines operating from London Heathrow Airport have complained about their treatment by the airport's operator.

Several airlines believe they are going to be placed "at a competitve disadvantage" by the British Airports Authority (BAA), because of forthcoming changes in the way the airport is organised.

From the end of next month British Airways will be centralising most of its Heathrow operations into the new, long-awaited Terminal 5. At the same time, Terminal 2 and The Queen's Building will be closed ahead of demolition to prepare for the new Heathrow East Terminal.

This has led to BAA undertaking a major reconfiguration of where airlines operate from at the airport, based around the alliance each airline belongs to.

As a result, over the next 12 months over half of the airlines operating into Heathrow are having to move their arrival and departure points to different terminals.

This, together with the fact that some operators will be using older facilities than they using at the moment, has angered many airlines.
Airlines Change Terminals at Heathrow

Under the plans, airlines across Heathrow will be changing terminals. Airlines belonging to the Star Alliance (including bmi, Lufhansa and United) will be moving to Terminal 1. Terminal 3 will host the members of the Oneworld alliance (such as American Airlines and Cathay Pacific). Meanwhile, Terminal 4 will be reserved for SkyTeam alliance members (including Air France-KLM) and those airlines not affiliated to an alliance.

Airline executives have not been shy in voicing their feelings over the nature of the changes.

Some believe BAA has given preferential treatment to BA with T5 at the expense of other airlines, and that other carriers at Heathrow will suffer as a result of operating from the older terminals.

A spokesman for bmi said: "We expect the same kind of investment and facilities that BA are enjoying."

Airlines have been further angered by the fact that they are not going to receive financial discounts from BAA to help assist with moving their operations around the airport - while at the same time, British Airways is not being charged a premium by BAA to use the new facilities at T5.

One un-named airline boss commented: "Because it is the UK flag carrier, BA get things handed to it on a plate."
Heathrow East Project Delayed

The airlines' view of Heathrow Airport's operator has not been improved by the news that the Heathrow East project is being delayed.

The new £1.5 billion facility - which in addition to replacing Terminal 2 and The Queen's Building, will also replace Terminal 1 - is, according to press reports, now running between six and 15 months behind schedule, meaning it is not likely to be open in time for the London 2012 Olympic Games. It had been BAA's intention to have Heathrow East operational in time for the Games.

Some airlines have said this delay worsens their position. Those operating from Terminal 1, which will be right next to the construction work, claim that they will effectively operating out of a building site. They say this will do nothing to improve their image with customers, especially when compared to the facilities BA is receiving with T5.

BAA refuted the airlines' claims, saying airlines would benefit from the changes by allowing them to work more closely with their alliance partners.

Source - Airport International's London Reporter

Photos/ Fingerprints Increase Japan's Border Security

alfien1985@gmail.com — Wed, 28 Oct 2009 20:55:00 +0000

Japan has become the second nation to introduce a security programme of photographic and biometric identification for all those entering the country.

The US was the first country to take fingerprints and photographs of inbound foreigners. However, while the US measure is purely restricted to foreign visitors, Japan now requires foreign people living in it to undergo the security checks on each occasion they enter the country.

The fingerprints taken will be compared alongside the records of individuals that Japan has deported. Additionally, they will be cross-analysed with over 800,000 bits of data in respect of suspects sought both by Interpol, and by authorities in Japan itself.

New Security Measures Designed to Counter Terrorism, Says Japan

While the government in Japan describes the measure as counter-terroristic, and aimed at reducing crime, some say it is discriminatory.

Groups campaigning for human rights say that the new security measures are a violation of privacy, and could potentially fuel xenophobic attitudes. They add that, by implication, foreigners are the ones judged to be most associable with terrorism or other infringements of the law.

To date, no acts of terror involving foreigners have been carried out in Japan. Indeed, Japanese nationals were involved in incidents such as the Tokyo subway gas attacks.

Further concerns regarding the measures relate to the sharing of data with other immigration bodies overseas.

Japan's Foreign Population Angered by Biometric/Photographic Measures

Meanwhile, foreigners in possession of visas entitling them to reside in Japan have also been angered by the photographic and biometric security demands - saying that no difference now exists at this level between them and those visiting the nation.

Japan maintains that such security is necessary to assist with blocking the entry into the country of terrorists.

Tokyo has been a solid supporter of the invasions of both Iraq and Afghanistan. This, in itself, has raised fears that terrorists could have Japan in their sights.

Source - Security International's Far East Correspondent

Foreign Visitors to Give More Biometric Data at US Airports

alfien1985@gmail.com — Wed, 28 Oct 2009 20:53:00 +0000

In an effort to boost security, foreign visitors to the United States must now provide extra biometric identification data when they arrive in the country.

All non-US citizens between the ages of 14 and 79 are now required to leave ten digital fingerprints, instead of two, and a photograph when they arrive at US airports or apply for a visa.

Washington Dulles International Airport was the first airport to introduce the new measure, on November 29. Over the coming months nine other major US hubs will introduce the scheme, with the remaining 278 airports following during the course of next year. It is planned that all US airports will have the system in place by the end of 2008.

Data Will Improve Airport Security

The scheme involves people's fingerprints and photograph being matched against a list containing the details of known or suspected terroritsts, people who have broken immigration laws and criminals on the run.

The US Department of Homeland Security (DHS) believes the enhanced biometric technology will enable security at US airports to be significantly improved.

DHS Secretary Michael Chertoff commented: "Anyone who has watched the news or seen crimes solved on television shows can appreciate the power of biometrics".

"Biometrics tell the story that the unknown terrorist tries to conceal and it causes them to question whether they've ever left a print behind," he continued.

Chertoff added that the enahnced technology will also improve efficiences at immigration control at US airports. He said: "They help the legitimate traveller proceed more quickly while protecting their identity and enable our frontline personnel to focus even greater attention on potential security risks".

Source - Airport International's US Correspondent

Security Screening for US Airport Workers

alfien1985@gmail.com — Wed, 28 Oct 2009 20:51:00 +0000

Airport employees around the US are to face more intensive security screening from this summer.

The Transportation Security Administration (TSA) is launching a 3-month trial which will test more rigorous security screening measures for airport staff working on airside operations.

All workers at seven airports - including Boston, Denver and Kansas City - will be subject to the new screening programme, which will vary according to the airport location.

The programme, lasting for 90 days from May to August, will affect over 53,000 airport employees.

Biometric Access Control System for Airport Employees

At Boston's Logan International Airport, airport employees will be subjected to what the TSA calls "100 Percent Perimeter Screening".

This involves each and every employee passing to airside being physically checked, and a biometric access control system being used that will electronically scan employees' fingerprints and irises against a database to verify their identity.

The biometric system will also be used at Denver Airport.

At the other five airports - Kansas City, Jacksonville, New Bern, Eugene, North Bend - the security measures will include a mix of mandatory physical screening, random spot checks using deployable screening equipment, and improvements to security awareness training programmes for airport staff. The biometric system is not going to be be used at these other airports.
Airside Operations Security

The programme, costing $15 million, was approved by Congress last year and is designed to help the TSA find the best means of improving airside operations security.

The TSA has to report back to Congress before 1st September 2008, after the trial period has ended, presenting the effectiveness of the test programmes.

Depending on the results of the programme, Congress will make recommendations about the type of airside security measures which could in future be rolled out across all US airports.

Source - Airport International's US Correspondent

High Security Staff Turnover at US Airports

alfien1985@gmail.com — Wed, 28 Oct 2009 20:50:00 +0000

US airports are suffering from a high turnover of security staff working at security checkpoints.

According to USA Today, one-in-five security staff are leaving their jobs on an annual basis - despite a much-publicised incentive programme.

Between October 2006 and September 2007, the newspaper reported, some 20% of the 46,000 security staff employed by the Transportation Security Administration (TSA) at airports across the US, left their jobs.

Some senior figures in airport security are reported to be concerned at the high level of staff turnover, which they say is impacting on efficiency levels and the overall standard of security being offered.

Clark Ervin, a former Homeland Security inspector, said: "[The] turnover is pretty high. You want people as sharp and as experienced as possible, and that's why it is a concern".

One security screener who has recently left her job claimed that airport security checkpoints are "chronically short-handed".

Airport Security Workers 'Paid Less'

Several reasons have been given for the high turnover rate.

One is the length of the training programme, which at 180 hours takes up to a year.

Another is the fact that many of the security checkpoint staff are part-time rather than full-time, meaning that they cannot manage changes in shift patterns and therefore leave.

The TSA also believes that, quite simply, people underestimate the challenge of working as a security screener.

TSA deputy administrator Gale Rossides said: "It is frequently not the job they expected. [It] is much more physically demanding than they expected".

Many security workers also claim low pay and tough working conditions are to blame.

Screeners salaries are still lower than comparable jobs - such as police - in other federal services according to data from the US Bureau of Labor Statistics.
US Airport Security Workers Pay and Benefits

The debate about staff turnover at US airports is not new.

As far back as 2000, a Congress report stated that "the rapid turnover among screeners has been a long-standing problem that affects [security] performance".

The turnover issue was recognised in April 2006, when the TSA launched a $100 million incentive programme to improve pay and benefits to full-time security screeners. Last October, a similar programme was launched for the TSA's part-time staff.

Commenting on the report, the TSA recognised the turnover rate, but a spokeswoman said it was "manageable" and pointed to the fact that it was far higher in the 1990s.

Source - Airport International's US Correspondent

Laptop Cases 'Make Airport Security Screening Faster'

alfien1985@gmail.com — Wed, 28 Oct 2009 20:48:00 +0000

US airport security authorities want laptop cases that make airport security screening faster.

The Transportation Security Administration (TSA) has issued a request for bag designers and manufacturers to make a new style of carrying case which will allow airport X-ray machines to scan the bag without the passenger being required to take their computer out of its bag.

Currently, passengers with notebooks have to remove the computer from its case to have the bag scanned.

The TSA, the agency responsible for security at airports across the US, believes that by having an appropriately-designed bag where the passenger can keep their laptop in the bag, the security screening process could be sped up.

Laptop Cases Must Meet Airport Security Requirements

The TSA says the new laptop cases must meet airport security requirements - the most obvious of which, as is the case with all baggage, that the bag design must not disturb the quality of the X-ray image of the laptop itself.

Designers and manufacturers will be allowed to submit concept designs to the TSA until the middle of April.

After this, the TSA will produce a short-list of companies it believes will be able to provide the service.

These companies will then have until the end of May to submit their designs, which will then be examined by the TSA by running them through the security screening process, to see if the X-ray image presented meets the security requirements.

Several companies are already working on bag designs to submit to the TSA, including a firm called Targus.

Al Giazzon, from Targus, commented: "Our goal is to make heavy travelers' lives easier. The key is to keep the laptop separate from everything else. When it's laid flat and goes through the machine it must be visible without obstacles in the way".

He added: "One of the keys is that the bag design must make the laptop easy to see, while also providing protection. It's not as easy as wrapping it in piece of nylon. A regular back pack doesn't offer the same protection".

Source - Airport International's US Correspondent