ITSM and ITIL Archives - Abhinav PMP http://abhinavpmp.com/category/itsm/ Inspiring Management Tue, 18 Jan 2022 10:17:44 +0000 en-US hourly 1 https://wordpress.org/?v=6.1.10 Cut the Digital Clutter: ITIL Architecture Management [VIDEO] http://abhinavpmp.com/2022/01/18/cut-the-digital-clutter-itil-architecture-management-video/ http://abhinavpmp.com/2022/01/18/cut-the-digital-clutter-itil-architecture-management-video/#respond Tue, 18 Jan 2022 10:17:41 +0000 https://abhinavpmp.com/?p=6039 You may have read the text version of the unabridged version of architecture management practice earlier this week. It is available on Youtube as well.

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]]> http://abhinavpmp.com/2022/01/18/cut-the-digital-clutter-itil-architecture-management-video/feed/ 0 Know Your ITIL Practice: Architecture Management [UNABRIDGED] http://abhinavpmp.com/2022/01/10/know-your-itil-practice-architecture-management-unabridged/ http://abhinavpmp.com/2022/01/10/know-your-itil-practice-architecture-management-unabridged/#comments Mon, 10 Jan 2022 17:30:20 +0000 https://abhinavpmp.com/?p=6034 There are 14 practices under General Management practices. And the architecture management practice is the first practice under it. If you are familiar with ITIL V3, then you would know about the configuration management database (CMDB) and configuration management system. Architecture management practice is an extension of CMDB. It’s scope...

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]]> http://abhinavpmp.com/2022/01/10/know-your-itil-practice-architecture-management-unabridged/feed/ 1 Video: ITIL Risk Explained with Real-Life Examples http://abhinavpmp.com/2021/04/08/video-itil-risk-explained-with-real-life-examples/ http://abhinavpmp.com/2021/04/08/video-itil-risk-explained-with-real-life-examples/#respond Thu, 08 Apr 2021 09:54:00 +0000 http://abhinavpmp.com/?p=5970 In this video on my channel Digital Swaha, I explain ITIL risks with day to day examples that helps ease the understanding of otherwise a tricky concept.

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]]> http://abhinavpmp.com/2021/04/08/video-itil-risk-explained-with-real-life-examples/feed/ 0 Understanding ITIL Value through Utility and Warranty http://abhinavpmp.com/2021/04/05/understanding-itil-value-through-utility-and-warranty/ http://abhinavpmp.com/2021/04/05/understanding-itil-value-through-utility-and-warranty/#respond Mon, 05 Apr 2021 09:45:00 +0000 http://abhinavpmp.com/?p=5960 Let’s go deeper into understanding value in this post in a digital way. I will give you a hint, we will be discussing value through logic gates. There are two parts to a value, utility and warranty. I will touch upon utility first. Utility Value is best understood through examples....

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]]> http://abhinavpmp.com/2021/04/05/understanding-itil-value-through-utility-and-warranty/feed/ 0 [VIDEO] ITIL Costs Explained http://abhinavpmp.com/2021/03/11/video-itil-costs-explained/ http://abhinavpmp.com/2021/03/11/video-itil-costs-explained/#respond Wed, 10 Mar 2021 23:05:55 +0000 http://abhinavpmp.com/?p=5949 With real life examples.

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]]> http://abhinavpmp.com/2021/03/11/video-itil-costs-explained/feed/ 0 Video: Understanding Value through Examples http://abhinavpmp.com/2021/03/01/video-understanding-value-through-examples/ http://abhinavpmp.com/2021/03/01/video-understanding-value-through-examples/#respond Mon, 01 Mar 2021 10:08:00 +0000 http://abhinavpmp.com/?p=5939 In this video, Abhinav explains the concept of value with real life examples. Understanding value is at the core of getting a handle on ITIL or any management framework. You can be rest assured that your understanding of value will become stronger by the time you are done watching this...

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]]> http://abhinavpmp.com/2021/03/01/video-understanding-value-through-examples/feed/ 0 Products and Services: Explained with Examples http://abhinavpmp.com/2021/02/24/products-and-services-explained-with-examples/ http://abhinavpmp.com/2021/02/24/products-and-services-explained-with-examples/#respond Tue, 23 Feb 2021 22:06:01 +0000 http://abhinavpmp.com/?p=5933 In this post, I will lay out the differences and explain the similarities between a product and a service. You can go into a store and walkaway with a laptop. The laptop represents a product. Does it mean that products have to tangible? Not really. In the same store, you...

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]]> http://abhinavpmp.com/2021/02/24/products-and-services-explained-with-examples/feed/ 0 What are the Options for Switching Your ITIL Career into Agile and DevOps http://abhinavpmp.com/2021/02/07/what-are-the-options-for-switching-your-itil-career-into-agile-and-devops/ http://abhinavpmp.com/2021/02/07/what-are-the-options-for-switching-your-itil-career-into-agile-and-devops/#respond Sun, 07 Feb 2021 15:34:19 +0000 http://abhinavpmp.com/?p=5924 As more and more projects get into a DevOps mode of working, ITIL professionals feel insecure. The anxiety is natural as there is a lot of talk about how DevOps has made ITIL redundant and there is no longer a role for ITIL in DevOps projects. Busting the ITIL Irrelevance...

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]]> http://abhinavpmp.com/2021/02/07/what-are-the-options-for-switching-your-itil-career-into-agile-and-devops/feed/ 0 Video: Introduction to Service Management and ITIL (with examples) http://abhinavpmp.com/2021/01/20/video-introduction-to-service-management-and-itil-with-examples/ http://abhinavpmp.com/2021/01/20/video-introduction-to-service-management-and-itil-with-examples/#respond Tue, 19 Jan 2021 21:15:45 +0000 http://abhinavpmp.com/?p=5912 Author of Become ITIL 4 Foundation Certified in 7 Days, Abhinav Krishna Kaiser offers a new series on ITIL. The first video in the series is an introduction to service management and ITIL. Abhinav explains the concepts of service management and ITIL through real life examples. Amazon US: https://www.amazon.com/Become-ITIL%C2%AE-Foundation-Certified-Days/dp/148426360X Amazon...

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]]> http://abhinavpmp.com/2021/01/20/video-introduction-to-service-management-and-itil-with-examples/feed/ 0 The Spectacular History of ITIL http://abhinavpmp.com/2021/01/11/the-spectacular-history-of-itil/ http://abhinavpmp.com/2021/01/11/the-spectacular-history-of-itil/#respond Mon, 11 Jan 2021 04:14:00 +0000 http://abhinavpmp.com/?p=5906 You might ask me – why bother about history? It’s the future that we plan for and look forward to. Right? It’s true that we jump into future technologies but in the area of management, history gives us pointers and provides the complete horizon of evolution. Unless we know where...

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