All Things Workplace

Choosing Who Will Influence You

2010-02-09T12:03:24-05:00

Every leader must also follow.

Those who show no accountability to others--in business, non-profits, or government--may hold a position of leadership but won't hold on to it without some version of brute and/or "political" force, overt or covert. (If that kind of leadership appeals to you, you may want to check Craigslist for the "Dictators Wanted" ads).

Be selective about who you allow to influence your thinking, attitudes, decisions, and behavior. What are the values that you hold most dear--the ones you would like others to adopt as a result of being influenced by you?

Take time to think about that question. Then, make sure that the influences on your life mirror the same values.

If you do, your life and your leadership will be reinforced and lifted up. If you don't, you put yourself in a position to be led away from your life's vision. Perhaps even worse, you'll lead others in the wrong direction.

Choose carefully who you will follow.

Influence and Leadership: Raise the Standard

2010-02-08T08:48:29-05:00

"Fitting in" is a big deal, and in many organizations it's seen as the way to career longevity.

That's a problem.

People are influenced by those they see as being "ahead of them." If you simply match the rest of the workforce and blend in, your influence is diminished. Eventually, you become invisible.

If you want to lead, be willing to raise your personal standards to exceed the common expectations of your organization or work group. "Raising" equates with "elevating." Once you raise the bar for yourself, you begin to view things from a heightened position that expands your perspective. When that happens, you're able to see and describe a greater vision for those around you.

What can you start doing now to raise your standards and impact your ability to lead?

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For more insight into nearly every aspect of leadership, check out the just-released February Leadership Carnival hosted by Talented Apps' Mark Bennett.

Influence Through Agreements

2010-02-05T09:49:15-05:00

There's a misconception about influence that gets people into trouble. It's the idea that influence is a matter of "positional negotiation": one side lays out a case while the other counters with a stronger argument on a different position.

This is actually a kind of competition that most often ends in conflict. The one with the most power wins while the loser walks away filled with resentment.

Start Thinking "Partnership"

Influence has its roots in agreements. In order to genuinely persuade someone to pursue a certain course of action, there needs to be an agreement about what is to be done and by whom. When agreements serve the interests of both parties the chances of success multiply. Why? Because there is increased commitment, and commitment leads to the laying of the strongest foundation of influence--relationship.

Six Self-Assessment Questions

The best place to start being influential is with yourself. The clearer you are about what's important, the easier it will be to work through an agreement, especially the parts where you need to explain calmly and clearly why you don't want to do certain things. You can start by asking yourself these before entering a situation:

What do I want to achieve through this partnership?

What does (s)he want from our relationship and especially from this situation?

How can I meld these in some way to begin to create a framework for mutual satisfaction?

What can I give up, if needed, that will not do anything to sacrifice my overall goal?

What can (s)he offer that may not be obvious?

What new options or solutions could serve our common purpose?

Finally, when you get together, do these:

Look for shared interests

Listen to each others' ideas, synthesize mutual goals

Work together and stay in touch to make sure you're both satisfied with how things are going. If not, start talking about what you can do differently to reach your mutual targets.

Which of these do you need to start doing to become more influential in your world?

Meet Commitments. Build Trust. Say No.

2010-02-04T13:02:28-05:00

Who do you trust?

Probably those who you determine are reliable. So, those who don't keep their promises quickly lose the trust of their friends and colleagues.

Before you commit to a new project or obligation, be sure you can fulfill it. If you really aren't certain, then say so. It's better to simply disappoint someone now than show up empty-handed on the day of your big promise. If, despite your best effort, you think you'll miss a deadline or milestone, then contact the other person and explain what has happened. We've all been in similar situations and again: disappointment is a lot different than "I can' trust you."

5 Ways To Become Reliable

1. Before you agree to a new obligation, check that you have enough time--then keep your promise.

2. Say "no" to demands that may stretch you past your capacity. This means being honest with yourself, about yourself, first.

3. Be honest and realistic about the scope of work and related deadlines.

4. Quickly alert people when you know there will be a delay.

Note: Thanks to a comment and reminder from "Lean" afficionado Jamie Flinchbaugh, this isn't a matter of "Oh, I'm going to be late." It may very well be the beginning of a renegotiation of the project. If the boss tells you "that's the date," you'll need to lay out everything else that's on your calendar and re-prioritize together. FYI: I have seen more than one boss say, "You committed to it, I announced it would be done, do it regardless of the other 'stuff'." Which underscores the point: Be thoughtful and careful about your commitments.

5. Meet deadlines and create trust.

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Speaking of reliablity: How about a reliable source for those of you who are thinking about a business start-up?

My online friend and serial entrepreneur, GL Hoffman, has written a small book called Startup: 100 Tips To Get Your Business Going. There are over 100 short paragraph answers in the book, such as:

1. Should you jump in and save every sales situation? Number 59. This answer makes you a leader.

2. Do you have to know everything that's happening? Number 39.

3. What is the one thing that makes people join your new company? Number 38.

4. Is having fun at work over-rated? Number 6.

5. Why is firing someone at your startup extra hard? Number 7.

6. Why do you have to be an energy-creator? Number 96.

7. Why you don't want your people to worry like you are worrying. Number 82.

8. Why the "new guy" could be doing more harm than good. Number 66.

9. Why you shouldn't trust those who say they can help you raise money. Number 67

10. What is the biggest sign of a culture that is developing badly? Number 54.

11. Are your customers always right in a startup? Number 47.
12. On the priority list for a startup, where does SALES rank? Number 30.
13. What one thing can you do to motivate yourself? Number 23.

Darned good deal from a guy who has started and sold a lifetime-worth of companies.

Influence: Help Competent People Grow Through Questions

2010-02-03T13:22:54-05:00

Leaders do have to tell people exactly what to do when a person isn't yet competent--and confident--about the task or assignment. (The whole "leader" thing isn't just about high-concept and vision).

But how do you develop managers who are knowledgeable and committed?

You can build increased confidence and deeper understanding by asking questions designed to help them make their own discoveries and decisions. Here are seven questions to get you started as a "coaching" leader:

As you become more comfortable with probing questions, you'll develop your own. In fact, what are some of your favorites now?

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Fistful of Talent names All Things Workplace in Top 25 Talent Management Power Rankings. We're buzzed! The FOT folks are all top-notch themselves and use some serious criteria vs. "popularity" to create the rankings. There are some new blogs at the top of the charts that are good additions to your RSS feed.