Animus Solutions Bits and Bytes Blog

Work smarter, not harder with ITSM

Phara McLachlan — Thu, 26 Aug 2010 13:17:40 +0000

It’s never easy to convince people that IT Service Management (ITSM) is an important area to focus on. But by investing time and money into it, companies can expose existing inefficiencies, thus saving even more time and dollars (sometimes in the millions or billions) by creating better processes, leveraging its human resources better and revisiting [...]

The Truth Will Set You Free (or at Least Not Set You Back as Much as Hiding it Will..)

Phara McLachlan — Tue, 24 Aug 2010 12:00:56 +0000

We all know that healthcare organizations live in fear of exposing their weaknesses, especially when it comes to a HIPAA Security Breach. These can affect their reputation—and their bottom line. It would be helpful if a program existed that compelled these organizations to report breaches when they occur. InfraGard® is a program that was designed [...]

When (and what) to deploy?

Phara McLachlan — Tue, 17 Aug 2010 13:27:34 +0000

Why do we purchase and install software? Seems pretty obvious..somebody needs it. But do they? Whether a large group or an individual pursues an upgrade or requests a new product, processes need to be in place to ensure its value. There are other things to consider beyond the need for a product. These include budgeting, [...]

BSM – questions to ask your potential vendor

Phara McLachlan — Tue, 10 Aug 2010 12:00:40 +0000

When looking for a software vendor for your BSM investment, here are some questions to ask in order to get you headed in the right direction thanks to our friends at Network World:

Key components to successful BSM

Phara McLachlan — Fri, 06 Aug 2010 12:00:04 +0000

Looking into BSM software? Here are some tips.

BSM – what exactly does that mean?

Phara McLachlan — Wed, 04 Aug 2010 13:00:46 +0000

BSM, Business Service Management, is yet another acronym in IT that addresses the links between business requirements and IT.

Survey on Vendor Audits

Phara McLachlan — Tue, 03 Aug 2010 12:20:33 +0000

Our friend Martin Thompson at the ITAM Review, who participated in our Vendor Audits webinar last week, is running a survey on the topic. We encourage you to take the quick survey, as he plans on publishing the results and which should show: Who is actively conducting audits? Who is the most aggressive? Who is the most helpful? The survey [...]

Managing mobile assets – making it part of your ITAM program

Phara McLachlan — Tue, 27 Jul 2010 12:00:56 +0000

Making mobile assets part of your IT Asset Management (ITAM) program doesn’t have to be a daunting task.

Keep an Eye on the Hardware Lifecycle

Phara McLachlan — Thu, 22 Jul 2010 11:22:32 +0000

It’s easy to deal with hardware issues as they come along, but having a solid grip on your lifecycle plan for hardware keeps you competitive and shows how efficiently your company is run. Large companies often have an entire team dedicated to managing the lifecycle process. But it is just as crucial for smaller companies [...]

Managing mobile assets – bills

Phara McLachlan — Tue, 20 Jul 2010 12:00:48 +0000

Mobile bills, as we all know, can be challenging enough to read, let alone understand. And, we have all had one of those inflated bills that was 10 times more than expected.

Managing mobile devices – email addresses

Phara McLachlan — Fri, 16 Jul 2010 12:00:18 +0000

With most enterprise mobile agreements, there comes some sort of management system to keep track of IP addresses, email addresses, owners, etc.

Managing mobile assets - contracts

Phara McLachlan — Tue, 13 Jul 2010 12:00:35 +0000

Personal mobile and enterprise mobile contracts have little distinction, which can often be a problem.

Managing mobile devices - applications

Phara McLachlan — Fri, 09 Jul 2010 12:00:13 +0000

Apps, apps, apps – this is a recent headache for IT asset managers with the advent of the iPhone, Blackberry, Google phone, and many others.

Managing mobile assets - SIM cards

Phara McLachlan — Wed, 07 Jul 2010 12:00:14 +0000

One question that we often get from clients about managing mobile assets is - what about the SIM cards?

Managing mobile assets – risks

Phara McLachlan — Tue, 29 Jun 2010 12:00:23 +0000

Every business in this day and age must embrace mobile in order to remain competitive, and well, simply to take advantage of the benefits mobile devices provide.