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	<link>http://www.answerconnect.com/blog</link>
	<description>Informative Articles to Help Grow Your Business</description>
	<lastBuildDate>Fri, 25 May 2012 23:13:48 +0000</lastBuildDate>
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		<title>Client Spotlight: Reynaud Chiropractic</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/Dk_XAs6oRbQ/reynaud_chiropractic</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/reynaud_chiropractic#comments</comments>
		<pubDate>Fri, 25 May 2012 23:09:08 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[client spotlight]]></category>
		<category><![CDATA[customer care]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[sustainability]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=4270</guid>
		<description>Dr. Jim Reynaud approaches his practice, Reynaud Chiropractic, and his patients&amp;#8217; health through a collaborative, holistic approach: self-care, healthy food, consistent exercise, spirituality, spinal manipulation, and utterly pragmatic advice. Discussing health with Dr. Reynaud is nothing if not empowering. &amp;#8220;The brain communicates with every tissue in the body,&amp;#8221; Dr. Reynaud says. &amp;#8220;Every tissue is controlled [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/Dk_XAs6oRbQ" height="1" width="1"/&gt;</description>
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		<feedburner:origLink>http://www.answerconnect.com/blog/client_spotlight/reynaud_chiropractic</feedburner:origLink></item>
		<item>
		<title>Ask a Salesperson: Top 4 Sales Questions</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/Qx2Db54SJCE/ask-a-salesperson-top-4-sales-questions</link>
		<comments>http://www.answerconnect.com/blog/answerconnect-services/ask-a-salesperson-top-4-sales-questions#comments</comments>
		<pubDate>Fri, 25 May 2012 21:53:50 +0000</pubDate>
		<dc:creator>Terri</dc:creator>
				<category><![CDATA[AnswerConnect Services]]></category>
		<category><![CDATA[Ask a Salesperson]]></category>
		<category><![CDATA[answering service]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[Services]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=3917</guid>
		<description>Meet Jenny Carter. Jenny has been with AnswerConnect for over three years and lists helping people as one of her passions. &amp;#8220;It&amp;#8217;s in my genes to want to help people. I interact with people who are experiencing problems addressing their business needs. As a salesperson, I&amp;#8217;m able to offer up multiple business solutions to help [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/Qx2Db54SJCE" height="1" width="1"/&gt;</description>
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		<feedburner:origLink>http://www.answerconnect.com/blog/answerconnect-services/ask-a-salesperson-top-4-sales-questions</feedburner:origLink></item>
		<item>
		<title>Client Spotlight: Rev It Up Reading</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/U4bxK8MCOpg/client-spotlight-rev-it-up-reading</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-rev-it-up-reading#comments</comments>
		<pubDate>Thu, 24 May 2012 21:25:09 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[24 7]]></category>
		<category><![CDATA[building business]]></category>
		<category><![CDATA[client spotlight]]></category>
		<category><![CDATA[paperless]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=4175</guid>
		<description>Abby Marks Beale has been teaching speed-reading for over 25 years. She&amp;#8217;s written three book on the subject (including The Complete Idiot&amp;#8217;s Guide to Speed Reading) and founded Rev It Up Reading, her online speed reading course for students and professionals. Abby stresses that speed reading is a teachable, strategic approach toward learning and a [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/U4bxK8MCOpg" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-rev-it-up-reading/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-rev-it-up-reading</feedburner:origLink></item>
		<item>
		<title>Client Spotlight: GoGo Luggage</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/L0a0lMDEcnU/client-spotlight-gogo-luggage</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-gogo-luggage#comments</comments>
		<pubDate>Wed, 23 May 2012 23:16:13 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[building business]]></category>
		<category><![CDATA[client spotlight]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[small business]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=4163</guid>
		<description>Traveling is amazing, fulfilling, mind-expanding. Getting from point A to point B, though; that&amp;#8217;s sometimes a drag. Enter GoGo Luggage: For a fee, they&amp;#8217;ll pick up your luggage from your home and deliver it wherever you&amp;#8217;re going, domestic or international, and you get to fly completely unencumbered. Is it any surprise a group of expats [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/L0a0lMDEcnU" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-gogo-luggage/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-gogo-luggage</feedburner:origLink></item>
		<item>
		<title>Client Spotlight: Sweetwater Logistics</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/pwoXrJVraz8/client-spotlight-sweetwater-logistics</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-sweetwater-logistics#comments</comments>
		<pubDate>Wed, 23 May 2012 21:10:04 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[client spotlight]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[profitability]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[Services]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[sustainability]]></category>
		<category><![CDATA[sustainable]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=4135</guid>
		<description>Steve Thomson, founder of Sweetwater Logistics, likens his business to that of an old-school neighborhood grocer, someone who knew your family and their needs. Sweetwater provides logistics and shipping services for start-ups, small businesses and entrepreneurs—their North Carolina-based warehouse lets them ship to 80% of the contiguous United States&amp;#8217; population within two days—but their underlying [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/pwoXrJVraz8" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-sweetwater-logistics/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-sweetwater-logistics</feedburner:origLink></item>
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		<title>Client Spotlight: Roof Diagnostics Inc.</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/4ITM73WcHuM/client-spotlight-roof_diagnostics</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-roof_diagnostics#comments</comments>
		<pubDate>Wed, 23 May 2012 01:20:34 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[building business]]></category>
		<category><![CDATA[call center]]></category>
		<category><![CDATA[paperless]]></category>
		<category><![CDATA[sustainability]]></category>
		<category><![CDATA[triple bottom line]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=4124</guid>
		<description>Roof Diagnostics Inc. are solar-panel installers who, early-on, identified solar energy&amp;#8217;s efficiency, affordability and security. To home owners who qualify, they install solar panels for free, and the company&amp;#8217;s been growing by leaps and bounds. &amp;#8220;Every day, I&amp;#8217;m helping create a cleaner, more efficient America,&amp;#8221; says Kelcy Pegler Jr., RDI&amp;#8217;s vice president. &amp;#8220;That&amp;#8217;s something I [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/4ITM73WcHuM" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-roof_diagnostics/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-roof_diagnostics</feedburner:origLink></item>
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		<title>Client Spotlight: Norman C. Polak Law</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/DFmrOsTrGtY/client-spotlight-norman-c-polak-law</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-norman-c-polak-law#comments</comments>
		<pubDate>Fri, 18 May 2012 21:18:53 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[24 7]]></category>
		<category><![CDATA[answering service]]></category>
		<category><![CDATA[building business]]></category>
		<category><![CDATA[client spotlight]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=4086</guid>
		<description>Norman &amp;#8220;Chris&amp;#8221; Polak, P.A., is a criminal defense attorney in Ocala, Fla., whose former careers as a police officer, ATF agent, and investigator for the Florida State Attorney&amp;#8217;s office led him, eventually, to practice law. None of Polak&amp;#8217;s jobs, past or present, could accurately be described as predictable. &amp;#8220;This is a huge challenge,&amp;#8221; Polak says. [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/DFmrOsTrGtY" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-norman-c-polak-law/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-norman-c-polak-law</feedburner:origLink></item>
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		<title>Client Spotlight: Dr. Kimberly Wright</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/yXhUfGSrUDg/client-spotlight-dr-kimberly-wright</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-dr-kimberly-wright#comments</comments>
		<pubDate>Fri, 18 May 2012 00:33:08 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[building business]]></category>
		<category><![CDATA[client spotlight]]></category>
		<category><![CDATA[small business]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=4060</guid>
		<description>Dr. Kimberly Wright, MD, practices OB/GYN in the Chicago area, and her vision for five-star gynecological care is set to open this August. The Wright Center for Women&amp;#8217;s Health won&amp;#8217;t just have warm blankets and a chandelier in the waiting room. Patients will get their own personal lactation consultant, pregnancy massage each trimester, deliver-room photographer, fashion [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/yXhUfGSrUDg" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-dr-kimberly-wright/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-dr-kimberly-wright</feedburner:origLink></item>
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		<title>Update: We’re Going Paperless!</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/ex0eXRSX3Os/update-were-going-paperless</link>
		<comments>http://www.answerconnect.com/blog/environmental-impact/update-were-going-paperless#comments</comments>
		<pubDate>Thu, 17 May 2012 20:26:18 +0000</pubDate>
		<dc:creator>Terri</dc:creator>
				<category><![CDATA[Environmental Impact]]></category>
		<category><![CDATA[Updates]]></category>
		<category><![CDATA[client access]]></category>
		<category><![CDATA[customer care]]></category>
		<category><![CDATA[paperless]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=3916</guid>
		<description>AnswerConnect has always advocated going paperless. You’re hard-pressed to find a printer in our office. (Well, there is one. It’s tucked away and used so rarely the sound startles nearby associates.) We prefer the easy access and improved collaboration of Google Docs and other cloud-based software. Then there&amp;#8217;s the sense of satisfaction that comes with [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/ex0eXRSX3Os" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/environmental-impact/update-were-going-paperless</feedburner:origLink></item>
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		<title>Client Spotlight: WayPart</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/rYQv8E7F5yQ/waypart</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/waypart#comments</comments>
		<pubDate>Thu, 17 May 2012 19:26:49 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[client spotlight]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[innovation]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=4042</guid>
		<description>Jonathan Leavitt is Chief Marketing Officer for WayPart, an industrial parts search engine with 11 million parts in its database. If you&amp;#8217;re amazed that manufacturing doesn&amp;#8217;t already employ a search engine for finding parts, you&amp;#8217;ve identified WayPart&amp;#8217;s genius and challenge of disrupting a conservative market—and how their model could inject that market with some healthy [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/rYQv8E7F5yQ" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.answerconnect.com/blog/client_spotlight/waypart/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/client_spotlight/waypart</feedburner:origLink></item>
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		<title>Client Spotlight: Michael Beck International</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/TKxHi993UQg/client-spotlight-michael-beck</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-michael-beck#comments</comments>
		<pubDate>Wed, 16 May 2012 22:03:30 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[building business]]></category>
		<category><![CDATA[client spotlight]]></category>
		<category><![CDATA[company culture]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[employee retention]]></category>
		<category><![CDATA[workplace]]></category>
		<category><![CDATA[workplace values]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=3788</guid>
		<description>Like most people, Michael Beck worked for his share of bad managers. Unlike most people, rather than swallowing the abuse or settling for a mediocre job, Beck left to forge his own executive development company, based on improving organizational leadership and creating corporate culture. With the majority of American workers emotionally disconnected from their jobs, [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/TKxHi993UQg" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
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		<title>Client Spotlight: Apto</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/4d2VT-FHWo4/client-spotlight-apto</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-apto#comments</comments>
		<pubDate>Wed, 16 May 2012 19:04:18 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[building business]]></category>
		<category><![CDATA[client spotlight]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=3923</guid>
		<description>Eric Bouchard and his business partner, Tanner McGraw, built their Salesforce-based mobile real-estate CRM, Apto, out of necessity—they needed something that worked well with their business, and because that something didn&amp;#8217;t yet exist, they built it. After beta-testing their colleagues, they realized that this side project was becoming more successful than their primary real-estate brokerage firm. [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/4d2VT-FHWo4" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-apto</feedburner:origLink></item>
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		<title>Client Spotlight: Empire Diagnostic Solutions</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/uZxiA5SmUR0/client-spotlight-empire-diagnostic-solutions</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-empire-diagnostic-solutions#comments</comments>
		<pubDate>Tue, 15 May 2012 18:44:52 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[client spotlight]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[paperless]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=3725</guid>
		<description>Edward Kantor is president of Empire Diagnostic Solutions, a mobile diagnostics company that early-on identified information technology&amp;#8217;s potential for smarter, faster medical diagnostics. Closing the time-lag between medical test and patient report can, when you&amp;#8217;re dealing with a serious illness, sometimes mean the difference between recovery and exacerbation: &amp;#8220;In diagnostics,&amp;#8221; Kantor says, &amp;#8220;it&amp;#8217;s all about [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/uZxiA5SmUR0" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-empire-diagnostic-solutions</feedburner:origLink></item>
		<item>
		<title>Going Remote</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/1hTwh2puarc/going-remote</link>
		<comments>http://www.answerconnect.com/blog/inside-answerconnect/going-remote#comments</comments>
		<pubDate>Tue, 15 May 2012 18:18:58 +0000</pubDate>
		<dc:creator>Terri</dc:creator>
				<category><![CDATA[Distributed workforce]]></category>
		<category><![CDATA[Inside AnswerConnect]]></category>
		<category><![CDATA[answering service]]></category>
		<category><![CDATA[company culture]]></category>
		<category><![CDATA[distributed work]]></category>
		<category><![CDATA[remote work]]></category>
		<category><![CDATA[work from home]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=3780</guid>
		<description>Five years ago, AnswerConnect was at a crossroads. We had outgrown our small office, spilling over into the entire building. We considered expanding into another office building, perhaps in another city, but as CEO Michael Payne puts it, “The model of having large office complexes filled with people was unscalable and extremely resource intensive. While [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/1hTwh2puarc" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/inside-answerconnect/going-remote</feedburner:origLink></item>
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		<title>Client Spotlight: Shiff Atlanta</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/YAmOGiYsCYM/client-spotlight-shiff-atlanta</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-shiff-atlanta#comments</comments>
		<pubDate>Mon, 14 May 2012 21:25:36 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[building business]]></category>
		<category><![CDATA[client spotlight]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[live customer care]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[workplace]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=3792</guid>
		<description>Zohar Shiff is owner of Shiff Atlanta, a small-business-oriented IT company, who&amp;#8217;s made approachability and user-friendliness his organization&amp;#8217;s mantra. Shiff Atlanta is entirely cloud-based, a structure that dovetails with IT&amp;#8217;s goal of smoothing the friction between the work you&amp;#8217;re trying to do and the work you&amp;#8217;re able to do. He&amp;#8217;s passionate about making information technology [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/YAmOGiYsCYM" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.answerconnect.com/blog/client_spotlight/client-spotlight-shiff-atlanta/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Client Spotlight: Rambana &amp; Ricci, P.L.L.C.</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/j3zEWV3BA1I/rambana_ricci</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/rambana_ricci#comments</comments>
		<pubDate>Fri, 11 May 2012 00:09:30 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[client spotlight]]></category>
		<category><![CDATA[employee retention]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[workplace values]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=3768</guid>
		<description>Elizabeth Ricci is an immigration attorney in Tallahassee, Florida, and managing partner (with her husband, Neil Rambana) of the full-service, multi-lingual immigration law practice Rambana &amp;#38; Ricci, P.L.L.C. As a complex immigration firm, their work concentrates on immigration trial work, employment and family-based immigration. Here, Ricci shares what she loves about immigration law and explains [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/j3zEWV3BA1I" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.answerconnect.com/blog/client_spotlight/rambana_ricci/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/client_spotlight/rambana_ricci</feedburner:origLink></item>
		<item>
		<title>AnswerConnect: Beginnings</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/I2AmtG4BGuA/answerconnect-beginnings</link>
		<comments>http://www.answerconnect.com/blog/inside-answerconnect/answerconnect-beginnings#comments</comments>
		<pubDate>Thu, 10 May 2012 19:12:30 +0000</pubDate>
		<dc:creator>Terri</dc:creator>
				<category><![CDATA[Inside AnswerConnect]]></category>
		<category><![CDATA[building business]]></category>
		<category><![CDATA[company culture]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=3711</guid>
		<description>If things had taken a different turn, this would have been a much different blog post. Hard to see a poster shop employing hundreds of remote workers or servicing businesses all over the world. But “poster shop” was among the contenders—along with personal alarm company and long-distance service—when co-founders Michael Payne and Monty Wirth were [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/I2AmtG4BGuA" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.answerconnect.com/blog/inside-answerconnect/answerconnect-beginnings/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/inside-answerconnect/answerconnect-beginnings</feedburner:origLink></item>
		<item>
		<title>Client Spotlight: Serenity Now Massage Therapy</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/WxhR9pwAFkQ/serenity-now-massage-therapy</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/serenity-now-massage-therapy#comments</comments>
		<pubDate>Thu, 03 May 2012 23:57:56 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[answering service]]></category>
		<category><![CDATA[client spotlight]]></category>
		<category><![CDATA[small business]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=3471</guid>
		<description>Hope DeVall, LMT, opened Serenity Now Massage Therapy in Cornelius, North Carolia, out her love for helping people and a long education in mind-body healing. DeVall measures her daily success a bit differently than most: &amp;#8220;People may come in upset,&amp;#8221; she says, &amp;#8220;but they rarely leave upset.&amp;#8221; Can you describe what you do? I own [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/WxhR9pwAFkQ" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.answerconnect.com/blog/client_spotlight/serenity-now-massage-therapy/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/client_spotlight/serenity-now-massage-therapy</feedburner:origLink></item>
		<item>
		<title>IVR or Answering Service?</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/KKfnjjw2clI/ivr-or-answering-service</link>
		<comments>http://www.answerconnect.com/blog/answerconnect-services/ivr-or-answering-service#comments</comments>
		<pubDate>Wed, 02 May 2012 20:09:20 +0000</pubDate>
		<dc:creator>Terri</dc:creator>
				<category><![CDATA[AnswerConnect Services]]></category>
		<category><![CDATA[Answering Service]]></category>
		<category><![CDATA[IVR]]></category>
		<category><![CDATA[24 7]]></category>
		<category><![CDATA[answering service]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=3414</guid>
		<description>What&amp;#8217;s an IVR? Chances are, you&amp;#8217;ve just asked yourself that. Or better yet, it&amp;#8217;s the phrase you&amp;#8217;ve typed into the search engine that led you here. Perhaps you&amp;#8217;re researching better ways to handle your business calls because voice mail alone isn&amp;#8217;t cutting it. IVR stands for &amp;#8220;Interactive Voice Response.&amp;#8221; If you&amp;#8217;ve ever called your bank, [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/KKfnjjw2clI" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.answerconnect.com/blog/answerconnect-services/ivr-or-answering-service/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		<feedburner:origLink>http://www.answerconnect.com/blog/answerconnect-services/ivr-or-answering-service</feedburner:origLink></item>
		<item>
		<title>Client Spotlight: ElDorado Recording Services</title>
		<link>http://feedproxy.google.com/~r/answerconnect/~3/rxl1kxMv9lI/eldorado-recording-services</link>
		<comments>http://www.answerconnect.com/blog/client_spotlight/eldorado-recording-services#comments</comments>
		<pubDate>Tue, 01 May 2012 16:09:42 +0000</pubDate>
		<dc:creator>Spencer</dc:creator>
				<category><![CDATA[Client Spotlight]]></category>
		<category><![CDATA[client spotlight]]></category>
		<category><![CDATA[small business]]></category>

		<guid isPermaLink="false">http://www.answerconnect.com/blog/?p=3544</guid>
		<description>George Whittam founded ElDorado Recording Services, an L.A.-based company that supports voice-over studios and actors. The last film trailer you saw? Whittam probably helped that voice-over actor do their job. &amp;#8220;When we get on a phone call, people are stressed out or confused or overwhelmed,&amp;#8221; he says. &amp;#8220;I get off the phone in an hour, [...]&lt;img src="http://feeds.feedburner.com/~r/answerconnect/~4/rxl1kxMv9lI" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.answerconnect.com/blog/client_spotlight/eldorado-recording-services/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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