https://appfigures.com/support/community 25 most recent posts in the Appfigures community en-us Appfigures Mon, 04 09 2023 20:58:57 EST Mon, 04 09 2023 20:58:57 EST FYI, I'm getting two copies of the daily report email each day. Started about a week ago. Mon, 24 04 2017 10:15:07 EST Ryan Kairer https://appfigures.com/support/community#7396 @Pascal Appreciate all the info! Since this one seems to be account specific, we'll follow up via email with some insight Wed, 19 04 2017 11:31:53 EST Maura Caslin https://appfigures.com/support/community#7393 Hi! We usually track 10-100 app downloads a day. However, on April 10th we experienced a peak of over 25.000 fresh downloads (not updates), Also, there have been similar peaks for updates once a month ever since Jan 2017. Have there been any changes to AppFigures or related iOS changes that might have caused such peaks? We didn't publish any new app versions, besides one update in February. Greetz, Pascal Wed, 19 04 2017 06:53:16 EST Pascal https://appfigures.com/support/community#7392 @YAZIO If Stripe is something we're able to add in the future we'll let you know! Mon, 10 04 2017 18:09:41 EST Maura Caslin https://appfigures.com/support/community#7389 Hi @Appfigures! Is it possible to get our Stripe payments for our app into our sales reports. Maybe via the API? Cheers, Sebastian Mon, 10 04 2017 06:59:41 EST Sebastian https://appfigures.com/support/community#7388 @Björn Lindner the easiest way is using your browser's print to pdf functionality. All of our reports have print layouts (no menu, extra buttons, etc) so it'll give you exactly what you're looking for. Tue, 28 02 2017 05:41:47 EST Appfigures https://appfigures.com/support/community#7383 Is there an easy [way] to export reports (with graphs, figures, reviews) into PDF? Tue, 28 02 2017 04:54:07 EST TIVM Appsheet (Ingo Siegel) https://appfigures.com/support/community#7382 @Scott Bedwell Looks like this is an account specific issue so we'll check in with you directly, via email. Tue, 14 02 2017 12:52:49 EST Maura Caslin https://appfigures.com/support/community#7381 @Mahmud Ahsan That's been resolved a little earlier today. Check out the status page for more details: http://sync-status.appfigures.com/incidents/8ph4wg757s7s Tue, 31 01 2017 21:56:58 EST Appfigures https://appfigures.com/support/community#7379 Hello, last 2 days I got 2 email with old app reviews: yesterday 40 reviews and today 80 reviews where all are old. Please check this the correct thing should be send review if only new review posted. Tue, 31 01 2017 21:54:39 EST Mahmud Ahsan https://appfigures.com/support/community#7378 @Stefan Ninic We noticed you also reached out via email so we followed up with you there as this one turns out to be account specific. Fri, 27 01 2017 11:17:25 EST Maura Caslin https://appfigures.com/support/community#7376 @AppFigure: Do you have any Update with the Itunes connect Problem? In My Account Data is not shown correctly.. Fri, 27 01 2017 05:49:19 EST Stefan Ninic https://appfigures.com/support/community#7375 @Richard Thomas it seems like iTunes Connect is having some issues. Reports have been pretty delayed over the weekend and we're still waiting for new reports today. Mon, 23 01 2017 18:27:07 EST Appfigures https://appfigures.com/support/community#7374 Hi guys - I'm getting an "Encountered an issue while communicating with the store." error for iTunes on sync. Any info on this? Mon, 23 01 2017 18:14:54 EST Rick https://appfigures.com/support/community#7373 @Maura C Yes, yes, yes :) Mon, 09 01 2017 05:40:03 EST Sebastian https://appfigures.com/support/community#7372 @YAZIO We're getting ready to roll out support for subscriptions. Shhh... ;) Fri, 06 01 2017 16:02:59 EST Maura Caslin https://appfigures.com/support/community#7371 Hi! What’s about these „SubscriptionEvent“ and „Subscription“ reports for iTunes I’ve seen during the sync yesterday and today? Fri, 06 01 2017 08:43:48 EST Sebastian https://appfigures.com/support/community#7370 @appbee Apple's Search Ads has been added to our suggestion list. If we're able to open a beta in the future for the integration we'll be sure to follow up and let you know! Tue, 03 01 2017 15:33:44 EST Maura Caslin https://appfigures.com/support/community#7369 Hi, I just wanted to know whether appfigures can be linked with search ads api (apple)? Tue, 03 01 2017 07:06:55 EST appbee https://appfigures.com/support/community#7368 @Jeremy Wesley These days automatic updates are turned on by default and most users don't turn them off. That's most likely the reason for high update numbers right after a release. Fri, 09 12 2016 07:03:42 EST Appfigures https://appfigures.com/support/community#7367 @Mario Wynands Sounds strange, thanks for brining it to our attention. Do you mind getting in touch directly with details if that's still an issue? Fri, 09 12 2016 07:01:18 EST Appfigures https://appfigures.com/support/community#7366 @Björn Wennerström @Boris Lipty thanks for the feedback. We started supporting non-English reviews from Google Play a few months ago so those should be showing up in the report. Do you mind contacting us directly with more details about what's not showing up? Fri, 09 12 2016 07:00:06 EST Appfigures https://appfigures.com/support/community#7365 I have seen a lot of people complaining and i haven't seen seen any action/updates for a long time. Despite the fact that this is a paid service. Recently i added my new app and i still can not see the reviews. I subscribed for $150 but it seems that i will have to switch to AppAnnie or SensorTower soon if this continues. Get your shit together appfigures and start releasing some updates instead of posting random news on the Twitter/Blog that nobody cares about. Fri, 09 12 2016 03:48:02 EST Boris Lipty https://appfigures.com/support/community#7364 PLEASE add non English Google Play reviews! As @stst, @mbonnin, @SmartNews and others have pointed out this is very important. The previous replies 1 year ago, 5 months ago and 2 months ago have been "we're working on it". Any progress or ETA? The English only review management is useless to us Thu, 10 11 2016 08:42:25 EST Björn Wennerström https://appfigures.com/support/community#7361 After manually initiating an App Store sync last night, Appfigures reported it had found the new November 6 daily report and successfully added two new IAPs in our Rival Stars College Football product. However, no revenues or downloads have been loaded for that day, even though they are visible in iTunes Connect, and trying to resync does nothing. Mon, 07 11 2016 14:59:38 EST Mario Wynands https://appfigures.com/support/community#7360