Aspediens - The Service-now.com experts

Standard Admin Training on February, 15th to 17th in Nyon (Switzerland)

nora.ghitescu — Mon, 23 Jan 2012 10:28:45 +0000

We are happy to inform you that we are planning the next

Standard Admin Training on 15th to 17th Feb (Nyon)

Our Trainer will be Alain Müller

To register, Please follow the link and fill out the form.

By the end of the course, participants will be able to:

Understand key concepts of Service-now.com
Understand Service-now.com product and data structures
Understand and manage developments
Be able to perform standard configurations
Be able to build workflows
Be able to configure the Service Catalog
Be able to administrate the system
Understand where to find additional information

As a reminder: Standard admin training has been extended to 3 days to match with the latest ServiceNow content/agenda. It will include more time on Service Catalog and Workflows.

Note that these courses will only be held if we have a min of 4 participants.

Fee is 1650 CHF per participant for the 3 days course including lunch.

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Directions to Aspediens office Nyon

Route de St.Cergue 297

1260 Nyon

+41225349202

There are 2 visitors parking place in front of the office otherwise you can park at the public parking 50 meters away from the office in the direction of the lake.

To register, Please follow the link and fill out the form.

Don’t miss Knowledge11 Europe!

Michel Regueiro — Thu, 28 Jul 2011 09:28:35 +0000

Hallo Deutschland!

This year, the ServiceNow european annual conference will take place in Frankfurt in December.

For those that couldn’t participate to the annual conference in San Diego, this is a great opportunity to meet with ServiceNow folks, customers and the whole community. Aspediens will be of course there, we look forward to seeing you there!

See you at Knowledge11!

Michel Regueiro — Tue, 29 Mar 2011 21:29:31 +0000

Knowledge11, the fifth annual Service-now.com user conference, will be held May 15 – 19 in San Diego.

Agenda:

More than 40 customer case studies, including a keynote from the CERN
More than 70 breakout sessions, workshops and labs
Topics including social IT, cloud management, service catalog, CMDB, IT cost, asset, incident, problem, change, knowledge, business service management and many others

Twitter folks: follow #know11 hash tag for more info about this event.

One more award for ServiceNow

alex.broggi — Wed, 26 Jan 2011 17:00:43 +0000

ServiceNow gets one more prestigious award in the “Products of the Year” for Systems Management Software. Once again, the success and functionality from ServiceNow shows the company’s strong innovation and presence in the service management sector. The fact that BMC Software Inc., CA Technologies and IBM have all taken notice and launched their own Software as a Service (SaaS) offerings shows you how powerful ServiceNow is in the market.

Grüzi Zurich! New Aspediens office

Michel Regueiro — Wed, 27 Oct 2010 17:45:39 +0000

Following the opening of the French entity, Aspediens, the European Partner of Service-now.com, extend their activities and open a new office in Zurich (Dreikoenigstrasse 31A, 8022 Zurich).

The management consolidates its team with the addition of a new director: Klaus Kummermehr, Director of Operations. Prior to Aspediens, Klaus was a Partner of Deloitte Switzerland. Klaus will take on the business development in Switzerland and Germany and will lead the Zurich office.

Join us at Knowldege10 EMEA!

alex.broggi — Tue, 27 Jul 2010 11:48:02 +0000

Service-now.com is bringing its much appraised yearly event in EMEA! Following San Diego’s edition earlier this year, Knowledge10 will be handled in London on September 13th, 14th and 15th 2010. As it’s name says, this event is a true knowledge exchange platform for the whole Service-now.com community. You will be able to:

Attend a system admin training session
Follow other training and labs sessions on specialized subjects not addressed in detail in standard admin training
Learn the new functionality announced by Service-now.com in the latest Spring release: Field Service Management, Service Portfolio Management, Cost Management and Project Management V2, and more… http://wiki.service-now.com/index.php?title=Book:Spring_2010_Release
Share the passion of other Service-now.com customers and Service-now.com and Aspediens experts
Have a refreshing view on the future of ITSM

More information here: http://info.service-now.com/content/EMEA_Knowledge10-EventHome-en

Service-now.com Named a 2010 Red Herring Top 100 North America Award Winner

Michel Regueiro — Thu, 22 Jul 2010 12:53:21 +0000

Service-now.com, the creators of modern software-as-a-service (SaaS) for IT service management, today announced it has been named a winner of the Red Herring North America 100 award honoring the year’s most promising North American private technology ventures.

Red Herring’s Top 100 North America list has become a mark of distinction for identifying promising companies and entrepreneurs and celebrates technology innovation. Red Herring editors were among the first to recognize that companies such as Facebook, Twitter, Google, Yahoo, Skype, YouTube and eBay would change the way people live and work.

More info here

Aspediens is hiring in Paris, Geneva and Zürich

alex.broggi — Wed, 30 Jun 2010 07:28:18 +0000

Are you passionate about IT technology and looking for an exciting opportunity in a young and dynamic company? Do you want to learn and share your knowledge? We propose you to do it with Service-now.com, the best ITSM product in town…

Any fit with the profile below? If yes, get in touch!

Technical Consultant

Aspediens, the European partner of Service-now.com expands operations in France

alex.broggi — Thu, 17 Jun 2010 16:18:50 +0000

French press-release below:

Gérald Kalifa, précédemment directeur commercial de Synopse Consulting, est à la barre.

Aspediens, les experts de Service-now.com depuis 2007, annoncent la création d’Aspediens France SAS, à Paris, et nomment Gérald Kalifa Directeur.

Alex Broggi, Directeur Aspediens Holding SA : « Suite à nos succès répétés auprès de clients internationaux prestigieux, nous avons pris la décision d’établir une entité locale Française afin de mieux adresser la forte demande venant d’un des premiers pays à avoir adopté ITIL. Une présence locale est fondamentale pour Aspediens car elle permet d’offrir un support commercial et technique de proximité autour de Service-now.com, le pionnier mondial des solutions ITSM en mode SaaS. Nous souhaitons faire profiter les sociétés françaises de notre expertise et les aider à obtenir le retour sur investissement extrêmement rapide que permet Service-now.com. Nous sommes ravis d’annoncer l’arrivée de Gérald Kalifa à la direction d’Aspediens France. Son expérience dans l’industrie de l’ITSM, sa connaissance d’ITIL, son dynamisme et sa passion à proposer des solutions pragmatiques à nos clients correspondent à la culture et aux valeurs d’Aspediens et de Service-now.com. »

Gérald Kalifa, Aspediens France SAS : « Je suis enchanté de rejoindre l’équipe Aspediens et de participer à l’aventure et au succès phénoménale de Service-now.com. L’innovation et la technologie proposés par Service-now.com couplée avec l’expertise et la méthodologie d’Aspediens permettront aux sociétés françaises de trouver une véritable alternative aux solutions ITSM traditionnelles du marché. Nous allons changer les règles de l’ITSM en France.»

Chris Gomersall, Vice-Président EMEA de Service-now.com : « We are very excited about the expansion of Aspediens’ business into France – It is a huge market and one that Aspediens are extremely well positioned to penetrate. Aspediens are one of our most effective partners worldwide so we are very confident that they will make a big impact in France as they have done in Switzerland »

Contact:

Aspediens France SAS
5, place de la Pyramide
Tour Ariane La Défense
92088 Paris La Défense Cedex 9
France

Tél. +33 (0)9 70 40 84 46
info.fr@aspediens.com

A propos d’Aspediens

Aspediens est le partenaire européen de Service-now.com depuis 2007. Notre réseau d’experts a développé une approche de mise en œuvre de Service-now.com pragmatique et efficace. Avec plus de 20 clients européens et internationaux et plusieurs dizaines d’années de pratique cumulée dans le domaine du IT Service Management, Aspediens apporte une expérience de terrain garantissant une implémentation rapide et économique. Plus d’infos sur www.aspediens.fr

A propos de Service-now.com

Service-now.com est le pionnier mondial des solutions ITSM en mode Software-as-a-Service (SaaS), combinant le support des processus ITIL V3 et la technologie web afin de fournir une solution innovante, flexible et intuitive. Service-now.com a été créée en 2004 par Fred Luddy, ancien Chief Techology Officer de Peregrine Systems et Remedy. La société est basée à Solana Beach en Californie avec des bureaux à New-York et Londres. Service-now.com a plus de 400 clients internationaux.

Pour plus d’infos : www.service-now.com.

New website launched!

Michel Regueiro — Fri, 11 Jun 2010 07:46:14 +0000

We are pleased to announce the launch of our new website (3rd version since inception!) We hope you will enjoy it. Let us know what do you think about it!