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Google+ Pages For Small Businesses

Business VoIP Specialist — Fri, 03 Feb 2012 12:39:14 +0000

In this video Chris Brogan, author of the book Google+ for Business: How Google’s Social Network Changes Everything.

Chris Brogan is one of the most well respected social media strategists and an early adopter of the Google+ platform. In this video he discusses why every business, even very small businesses, can benefit from the new Google+ platform.

Here are some of the things you will learn from this video:

Why Google+ changes everything about web marketing
How Google+ can help your site’s search results
How to manage Google+ privacy settings
How to use Google+ to generate leads
What types of content you should share on Google+

AVAD Technologies specializes in Business Hosted VoIP and Hosted Call Center Solutions.

Learn About AVAD’s Hosted VoIP Phone Service

Speak with a Business VoIP Specialist 800.733.4136

Content Marketing Drives Traffic To Your Site Not Away

Business VoIP Specialist — Sat, 14 Jan 2012 10:55:28 +0000

Internet Marketers use content marketing to generate additional business by converting prospects into customers.

Good content is what consumers are looking for, they want information that solves a problem, not sales pitches. Content marketing will help you build trust, credibility, and authority by reducing sales resistance while at the same time allowing you an introduction to the benefits of your product or service.

Like any technique, there is a right way and a wrong way to do it. If you use your blog to generate business, the following video will be very helpful.

If you really are interested in learning about content marketing, Copyblogger is a great resource.

AVAD specializes in Business Hosted VoIP and Hosted Call Center Solutions.

Learn About AVAD’s Business Hosted VoIP

Speak with a Business VoIP Specialist 800.733.4136

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Free Productivity Tool From Salesforce.com

Business VoIP Specialist — Tue, 03 Jan 2012 15:08:30 +0000

Do.com – a free, Heroku-based service coupled with Gmail, is a free cloud-based, socially-oriented task management and collaboration platform aimed not just at Salesforce’s typical office user, but the general public.

It serves not only as a group planning tool for any scale of project, including the smallest scale (e.g., remembering to pick up groceries), but as a kind of cloud desktop for collaborating around Google Docs.

Read/Write Web has done an excellent write up on Salesforce’s Do.com.

AVAD Technologies specializes in Business Hosted VoIP and Hosted Call Center Solutions.

Learn About AVAD’s Hosted VoIP Phone Service

Speak with a Call Center Specialist 800.733.4136

Open Source PBX Does Not Mean Its Free

Open Source PBX Does Not Mean Its Free

Industry Watch Dog Warns Businesses About Telecom Fraud

Business VoIP Specialist — Thu, 15 Dec 2011 21:32:45 +0000

The Telecommunications industry watchdog ComReg has warned there has been a rise in the number of PBX fraud incidents. Criminal hackers have been able to break into the telephone systems of unsuspecting companies and generate enomorous bills by reselling these minutes to ussuspecting consumers.

Call Center Benefits Of A Predictive Dialer

Business VoIP Specialist — Mon, 05 Dec 2011 19:30:06 +0000

A predictive dialer has been shown to dramatically increase the percentage of time call center agents spend communicating with customers. Call Centers that implement predictive dialers can expect an increase in agent talk time and therefore productivity.

Predictive dialers have become popular because they result in significant savings by reducing the number of call center agents required to handle a given volume of calls. Agents in call centers that do not use predictive dialers typically spend 20-minutes per hour talking to a live customer

Hidden Monetary Benefits of Call Queuing

Call Center Video Overview

Business VoIP Specialist — Tue, 15 Nov 2011 18:31:14 +0000

Every company that sells its products over the telephone must have a phone system that can efficiently process inbound sales calls. If your process is not efficient and effective, you could be loosing business.

A Hosted Call Center is the ideal solution for small businesses because you get a phone system that gives you the ability to precisely customize your inbound calling experience. Another benefit of a Hosted Call Center is that it only requires a small initial capital investment.

AVAD Technologies Hosted Call Center solution is ideal for small businesses because it gives them a phone system with all the features of multi-million dollar call centers with a very small up front and ongoing capital investment.

Small Businesses Can Have a Call Center

Small Businesses Can Have a Call Center

AVAD Business VoIP Control Panel

Business VoIP Specialist — Thu, 10 Nov 2011 17:04:11 +0000

This video describes some of the features of the AVAD Business VoIP Control Panel.

View all of AVAD’s Business VoIP Videos.

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Install New VoIP Phone System Before Moving Offices

Business VoIP Specialist — Tue, 01 Nov 2011 16:02:10 +0000

One of the most over looked aspects of moving office locations is the impact the move will have on your employees. Moving is a stressfull time for the management responsible for executing the move, but is equally stressfull for the employees.

Your employees must not only get used to new surroundings, they must also conduct business as usual even though for them nothing is as usual.

So why is it that companies add to the stress by changing phone systems on the same day they move to a new location.

Avoid Being Locked Into Long-Term Service Contracts

Business VoIP Specialist — Wed, 12 Oct 2011 22:09:00 +0000

A telecom service contract that locks your business into a minimum amount of services for a fixed period of time only benefits the telecom company.

These contracts are completely one sided and can literally prevent your company from implementing expense saving strategies if business slows and improving customer support.

Instead of innovating to retain their customers, telecommunications companies have responded by locking you in.

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Can VoIP Be As Reliable As Traditional Phone Service?

Business VoIP Specialist — Tue, 11 Oct 2011 15:51:11 +0000

While VoIP technology has become very stable over the past several years, no technology is 100% reliable. If your company requires 100% reliability, then you must build redundancy into your system.

The cost on building redundancy into a Hosted VoIP phone system depends on your tolerance to outages.

Continue Reading: Can VoIP be as reliable as traditional phone service.

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VoIP Reliability