AVAD Technologies

How to move a landline number to a cell phone carrier

Business VoIP Specialist — Mon, 30 Apr 2012 19:30:13 +0000

How to Move my Landline # to a Cell Phone

Guest Blogger: Nicolas DAlleva of Specialty Answering Service (SAS).

With so many people using cell phones for day-to-day communication (91% of all Americans or 245 million people to be exact), landlines are slowly becoming obsolete. For home owners and business owners, it is becoming easier to simply get rid of the landline and use a cell phone for home or office communications. Any why not! It’s cheaper and your cell phone can do way more than any touch tone telephone.

Try to get a recipe on your home phone for Turkey Chili or find out the weather in Albuquerque New Mexico. Okay, you could call your aunt for her famous 5 bean chili recipe or call the national weather service for local weather information but that’s not the point. The only thing holding people back from punting their landline straight into the garbage is the fear of losing the telephone number.… Continue Reading

No related posts.

5 Business Benefits Of An Auto Attendant

Business VoIP Specialist — Mon, 05 Mar 2012 20:09:46 +0000

Auto-Attendant/IVR Benefits

Present a professional business image.

Save time by routing calls to your most qualified agents.

Available 24/7 (no over-time).

Automatically answer overflow calls your receptionist is unable to answer.

Automate repetitive business processes.

Auto Attendant or IVR (Interactive Voice Response) is a technology that automates interactions with telephone calls to your company. An Auto-Attendant is a hardware component of a traditional PBX phone system and a software component of a Hosted VoIP phone system.

An Auto-Attendant can take the place of, or provide back up to, a live receptionist. Even if your company prefers to have a live receptionist answer calls, an Auto Attendant is still extremely helpful. During peak calling hours, the IVR or Auto-Attendant can answer calls the receptionist is unable to answer.

An Auto Attendant allows businesses to save money and become more efficient by automating certain repetitive business functions. For example, instead of having a receptionist answer and transfer calls, the IVR can do this automatically, even if the employee is located in a different office location or is on a mobile phone.… Continue Reading

Business Hosted VoIP Small Business Benefits

Fair Use Policy

Business VoIP Specialist — Sun, 26 Feb 2012 14:30:20 +0000

Unlimited Calling Does Not Mean Unlimited Calling

Unlimited calling plans are really not unlimited

If one of the reasons you are considering VoIP for your business is because the VoIP Provider offers Unlimited Calling, you need to pay close attention to the fine print.

Most VoIP Providers have a clause in their service agreement called a Fair Use Policy or FUP. Before accepting service, make sure this policy is something your business can live with.

What does a fair use policy clause mean to me?

Business VoIP Providers that offer unlimited calling for one monthly price are really not telling you the truth. These plans almosts always include a fair use policy in their Terms of Service. A fair use policy sets a maximum amount of minutes per month you can call. Any calls above this amount will be metered and added to your bill.

The good news is that most VoIP companies will view your account in aggregate.

Fair Use Policy

Business VoIP Specialist — Sun, 26 Feb 2012 14:30:15 +0000

Unlimited Calling Does Not Mean Unlimited Calling

Unlimited calling plans are really not unlimited

If one of the reasons you are considering VoIP for your business is because the VoIP Provider offers Unlimited Calling, you need to pay close attention to the fine print.

Most VoIP Providers have a clause in their service agreement called a Fair Use Policy or FUP. Before accepting service, make sure this policy is something your business can live with.

What does a fair use policy clause mean to me?

The good news is that most VoIP companies will view your account in aggregate.

Fair Use Policy

Mistakes Made On Your “About Page”

Business VoIP Specialist — Thu, 16 Feb 2012 15:50:09 +0000

The above message is probably not what you want to convey to potential customers that visit the About US page on your blog or website. Unfortunately, this is exactly what ends up happening.

Most bloggers spend a lot of time making their site look good, writing great content, adding great images and other administrative tasks while almost completely ignoring one of the most important pages on their website/blog.

The About Us Page.

The About Us page page also happens to be one of the pages that almost all potential customers view when deciding whether or not to do business with your company.

Copyblogger, one of the most respected marketing blogs published a post entitled “Are You Making These 7 Mistakes with Your About Page?“

We have to cut this post short because AVAD Technologies About Us page is pretty bad and we need to practice what we preach.… Continue Reading

No related posts.

Fair Use Policy

Business VoIP Specialist — Wed, 15 Feb 2012 16:57:53 +0000

Unlimited Calling Does Not Mean Unlimited Calling

Unlimited calling plans are really not unlimited

If one of the reasons you are considering VoIP for your business is because the VoIP Provider offers Unlimited Calling, you need to pay close attention to the fine print.

Most VoIP Providers have a clause in their service agreement called a Fair Use Policy or FUP. Before accepting service, make sure this policy is something your business can live with.

What does a fair use policy clause mean to me?

Business VoIP Providers that offer unlimited calling for one monthly price are really not telling you the truth. These plans almost always include a fair use policy in their Terms of Service. A fair use policy sets a maximum amount of minutes per month you can call. Any calls above this amount will be metered and added to your bill.

The good news is that most VoIP companies will view your account in aggregate.… Continue Reading

No related posts.

Get Built In Disaster Recovery With Hosted VoIP

Business VoIP Specialist — Tue, 14 Feb 2012 15:47:58 +0000

Does your business have a disaster recovery plan in place?

In addition to making sure your data is secure, a Disaster Recovery plan should also include a plan for communicating with your employees and customers should your office location become unavailable.

Hosted VoIP Has Disaster Recovery Built In

A Hosted VoIP phone system is the easiest and least expensive way to secure your telecommunications in the event your primary office location becomes inoperable.

By definition, a Hosted VoIP phone system is hosted on a server not at your location. This means that even if your office is completely destroyed, your phone system will continue to operate.

Your employees can immediately route incoming calls to cell phones or home phones. They can also access their voice mail accounts from any phone.

If you are going to be out of your office for an extended period of time, your employees can download soft phones and have all the functionality they had while using their desk phones in your office.… Continue Reading

Worker Mobility Has Its Downside

Business VoIP Specialist — Fri, 10 Feb 2012 21:59:36 +0000

According to a new study, the accelerating shift of workers to a more mobile lifestyle has a dark side attached to it, and that “overcoming the challenges of the dark side of mobility is essential for well-being and satisfaction in life and work.”

The study, the “Well-being of the Mobile Workforce” from the Institute of Work Psychology at the University of Sheffield in England, compares findings from quarterly iPass Mobile Workforce reports with academic research on the subject of employee well-being.

Read the rest of this article: Mobility can be a drag on workers… but there is a bright side.

AVAD Technologies specializes in Business Hosted VoIP and Hosted Call Center Solutions.

Speak with a VoIP Specialist 800.733.4136

No related posts.… Continue Reading

No related posts.

12 Dozen Links To A Free Education

Business VoIP Specialist — Fri, 10 Feb 2012 18:00:24 +0000

The sheer amount of amazing free content available on the web today is a gift to humanity. Anyone with access to the internet can tap into this information and create the next product or service that improves mankind.

With acess to this information literally at our finger tips getting a world class education is no longer limited to those fortunate enough to be able to financially afford to pay or those willing to take on a mountain of debt. Anyone can learn about any topic for free on the internet.

Mark and Angel Hack Life have put together a phenominal list of websites where you can learn about almost any topic from some of the best minds on the planet.

Here is a link to the post “12 Dozen Places To Educate Yourself Online For Free“.

Thanks to Mark & Angel.

AVAD Technologies specializes in Business Hosted VoIP and Hosted Call Center Solutions.

FCC Increases USF Rate To 17.9%

Business VoIP Specialist — Fri, 10 Feb 2012 14:47:16 +0000

Universal Service Fund

Contribution Factor & Quarterly Filings – Universal Service Fund (USF) Management Support

Proposed contribution factor for first quarter 2012 is .179 or 17.9 percent.

Contribution Factor: Telecommunications companies must pay a percentage of their interstate end-user revenues to the Universal Service Fund. This percentage is called the contribution factor. The contribution factor changes four times a year (quarterly) and is increased or decreased depending on the needs of the Universal Service programs. You can read more about the contribution factor in the FCC’s Fact Sheet on Universal Service.

Quarterly Administrative Filings: Quarterly Administrative filings are submitted each quarter to the FCC by the Universal Service Administrator. The quarterly administrative filings contain information about the needs of the Universal Service fund in the upcoming quarter. The FCC uses this information to calculate the contribution factor.

Learn more about the Universal Service Fund.