BCReview

New OCLC Support Guide Now Available

2009-07-07T09:37:00.003-06:00

As BCR and OCLC continue to work in partnership, we would like to update you about some important changes to your OCLC product and services support. The new OCLC Support Guide is now available for download in PDF format from the OCLC website.

Also, BCR would like to remind our valued members that effective July 1, 2009, OCLC members should now contact OCLC Customer Support for all questions related to technical support for OCLC products and services.

To contact OCLC Customer Support, members should call 1.800.848.5800 or email support@oclc.org. OCLC Customer Support is available 14 hours a day, Monday-Friday (6 a.m.-8 p.m. CT; 5 a.m.-7 p.m. MT; 4 a.m.-6 p.m. PT) to respond to inquiries and assist in troubleshooting OCLC products and services. OCLC support staff are available to provide answers and information to help your library get the most out of your OCLC relationship. In addition to product-specific specialists, OCLC Customer Support also has a consultative group to assist with more complex issues, such as product selection and integration with your existing services.

BCR will continue to offer billing and ordering assistance to your library for OCLC products and services, in addition to all of the other valuable services that BCR provides. BCR will also assist OCLC in keeping member libraries informed by communicating updates, enhancements, new product offerings, research, membership reports and other important information on OCLC member benefits.

To contact OCLC Customer Support, members should call 1.800.848.5800 or email support@oclc.org. If you have any questions or comments about this change, please feel free to contact BCR at 1.800.397.1552 or support@bcr.org.

ProQuest Enhances SIRS Researcher and eLibrary

2009-07-06T12:32:00.004-06:00

ProQuest has updated SIRS Researcher and eLibrary to offer users the most relevant information combined with next-generation search features and web tools.

SIRS Researcher is now SIRS Issues Researcher. This updated version significantly expands coverage with more than 300 pro/con issues presented in a new, editorially organized structure. The new structure helps users pick a topic and understand its historical origins, related issues, global perspectives and the essential questions under debate. Visit the SIRS Issues Researcher page for more details.

The new eLibrary brings together an engaging interface, web tools, interactive content and much more. Combining significant content with innovative technology, the new design delivers clear and easy navigation, with next-generation features common to web search engines and other popular online applications. Learn more about eLibrary or start a free trial.

For more information on these newly enhanced products, including pricing and subscription details, please contact BCR's Ellie Nowicki (enowicki@bcr.org) or visit the BCR website.

Meet BCR Vendor Partners at ALA

2009-07-04T13:58:00.006-06:00

Last week's BCReview included a list of BCR vendor partners attending the American Library Association Annual Conference in Chicago, July 9-15. Discover these other businesses who, through their partnership with BCR, bring your library or professional organization valuable products and services.

ABC-CLIO/Greenwood, Booth #3918 — Learn about ABC-CLIO/Greenwood's multiple, award-winning databases, including the 2009 Dartmouth Medal winner, Pop Culture Universe.

Cambridge University Press, Booth #4634 — Visit the Cambridge booth and discover the benefits of its first online medical product, Stahl's Essential Psychopharmacology Online.

Credo Reference, Booth #2824 — Visit the Credo Reference booth and enter the "Credo Reference Challenge” to win a $100 gift certificate to Amazon.

McGraw-Hill, Booth #4223 — Stop at the McGraw-Hill booth to learn about the recently launched AccessAnesthesiology, an online resource for pain management and critical care.

Naxos, Booth #3945 — Naxos will be displaying Naxos Music Library, which is likely to hit 500,000 tracks of music during ALA. They will also be premiering their latest product, Naxos Video Library. Stop by the booth for an in-depth look at the future of streaming video.

ProQuest, Booth #2826 — Stop by the ProQuest booth to learn more about the new eLibrary features and explore the newly launched SIRS Issues Researcher, the updated version of SIRS Researcher.

Swets, Booth #1229 — Check out in-booth presentations on SwetsWise eSource Manager, ScholarlyStats, Selection Support and more.

Taylor and Francis, Booth #3417 — Visit the Taylor and Francis booth to learn about their eBook offerings and encyclopedias.

Wilson, Booth #2811 — Learn new ways to stretch your budget dollars at the H.W. Wilson breakfast on Saturday, July 11, 7:30 a.m. - 8:30 a.m. at the Hyatt Regency Chicago, Grand Ballroom A. Explore new WilsonWeb databases, new product support materials, special rates and arrange free 30-day trials. Take advantage of a 10 percent conference discount. Register at www.hwwilson.com/ala.

More....

Reminder: Prepaid Subscription Program Payment Due July 24

2009-07-04T13:54:00.002-06:00

BCR's FY 2009-2010 Prepaid Subscription Program Information packet was mailed to member libraries throughout the BCR region at the end of April. Payments are due no later than July 24 to ensure your library receives all of the benefits of this annual program.

This year's packet has been designed to help simplify your library's budget and invoice payment process. Sign up now to leverage your current funds so they work harder for you in the future, and at the same time help BCR continue to provide services at the lowest possible cost.

Enjoy the following benefits:

Discounts — Get a 2.75 percent discount (APR) earned on the deposit balance in your account at the end of each month.
Simplified processing — Issue just one check this year for all products and services billed through BCR.
Reporting — See monthly activity online, including reports on services billed and account balances.
BCR training credit vouchers — Earn a training voucher for every $10,000 in prepaid subscription funds.

If you did not receive a letter and wish to participate in the program, contact BCR's Operations director, Darrell Vigil (dvigil@bcr.org). He can help you set up your account and answer any questions you might have. He can also assist if you are having problems accessing any of the information referred to in the packet.

Beowulf Graphic Novel Available as July NetLibrary eBook

2009-07-04T13:48:00.002-06:00

July's NetLibrary eBook of the Month, Beowulf: Monster Slayer, is retold as a graphic novel, bringing to action-packed life one of the most enduring legends in the English language.

With art and text created by experienced graphic novel authors and artists—who also work for publishers such as DC and Marvel—using traditional drawings, coloring and lettering techniques, this Graphic Universe edition significantly raises the bar in quality. Robust nonfiction back matter—including a glossary, pronunciation guide, information for further reading (text and Internet) and a discussion of the primary source research employed by the authors and artists—also makes this eBook a powerful learning resource for readers and students of all ages.

Beowulf: Monster Slayer will engage readers of all ages with supreme artwork and a faithful interpretation of the original epic. Learn about the hero, Beowulf, a brave and mighty warrior, known to have the strength of thirty men. When he hears about Grendel, a vicious monster who attacks the populace of the country of his father's friend, Hrothgar, the king of the Danes, Beowulf sets sail to aid Hrothgar and the Danes. The epic story follows Beowulf as he attempts to slay the monstrous Grendel and through other adventures.

The eBook of the Month showcases new and noteworthy titles available from NetLibrary. Each month, NetLibrary selects a new featured title and provides free, unlimited access through the authenticated homepages of more than 13,000 public, academic and special libraries. To access each month's eBook as well as a tool kit of free promotional materials that can be downloaded and personalized for your library, visit the NetLibrary eBook of the Month resources webpage.

For more information about eBooks, please contact BCR's Chris Cook at ccook@bcr.org.

Grove Art Online Includes Classical Art Enhancements

2009-07-04T13:42:00.006-06:00

Oxford University Press has released its most recent update to Grove Art Online, featuring renewed and enhanced coverage of both classical art and materials and techniques in art.

Grove introduces 26 new articles relating to classical art including its collection and display, Roman Spain and a biography of Dioskourides. New content on materials and techniques in art are included as well as enlightened articles on motion picture film and magnetic tape.

The update includes nearly 50 beautiful new images from across the globe depicting the materials and techniques that artists and craftspeople use to create objects.

Current subscribers will be able to access these images via search and browse after signing in on the Oxford Art Online sign-in page. Here are a few highlights:

Autograph Quilt
Chimú tunic
Mukudj mask of the Punu people
Tapestry-woven (kesi) rank badge showing a lion
Olmec jadeite celt with incised profile of a deity
Limoges portrait by Léonard Limosin showing Henri II
Ming-period gourd vase
Bamboo brushpot by Gu Jue showing a landscape genre scene

Grove also is introducing the first half of the content created in collaboration with New York's Fashion Institute of Technology to include Fashion in Grove Art Online. This month you'll see biographies of designers such as Lucien Lelong, Lucile, Rudi Gernreich and Rei Kawakubo, with more than 75 stunning accompanying images including a Madame Grès Turandot evening dress—a classic design by Givenchy—and a Robert Piguet design drawing.

For more information, contact BCR's Chris Cook (ccook@bcr.org) or visit the BCR website.

BCR, OCLC Collaboration Brings New Training Opportunities

2009-06-30T12:24:00.002-06:00

As BCR and OCLC continue to work together in partnership, we would like to inform you about some important changes regarding how your library can participate in OCLC training offered by BCR. These changes are effective July 1, 2009, and will allow your library expanded access to OCLC training and other educational opportunities.

BCR has been certified to continue to provide OCLC training. This certification ensures that all training adheres to specific standards and maintains consistency of training objectives across all OCLC product and service areas. As an OCLC-certified training provider, BCR will make course offerings available on the BCR website (www.bcr.org/training) as well as through the OCLC Training Portal (a web-based, customer-centered resource that allows you to locate and register for courses that meet your personal learning objectives).

The OCLC Training Portal displays OCLC-certified courses from all training partners across the U.S. All of the courses listed on the Training Portal are available to anyone interested in learning more about using OCLC products and services. The Training Portal also offers new features such as bookmarking and social networking opportunities. The OCLC Training Portal will be accessible starting July 1, 2009, by visiting training.oclc.org. For questions regarding the OCLC Training Portal, call 800.848.5800 or e-mail training@oclc.org.

BCR will continue to offer nationally recognized training in all areas including cataloging, emerging technologies, metadata schemas, resource sharing and copyright, digitization and more. You can access the BCR training catalog and schedule on the BCR website or send an email to training@bcr.org for more information.

Need to Contact BCR? Here’s How!

2009-06-30T12:21:00.001-06:00

BCR is updating its telephone system to better serve our member libraries across our 11-state region and throughout the U.S. We will continue to personally deliver the outstanding service you have come to expect from BCR.

Starting July 1, when you call into the BCR main telephone number, you will be immediately connected with BCR’s newly created Support Center. From there, you will be asked to select from several options, allowing you to choose the area of support assistance you require.

For all questions related to ordering, invoicing, member discounts, training schedules and registration, renewals or similar issues, option #3 will be your selection.
For all questions related to membership in BCR or our products and services, you will choose option #4.
For all questions related to OCLC product support, you will be directed to contact OCLC’s Support Center.

You will also have the option of bypassing the BCR general mailbox and dialing the extension of the person you wish to speak with.

It is anticipated that this more streamlined system will help create efficiencies both in the time and effort it takes to have your questions answered by a BCR Solutions Coordinator.

We are eager to hear about your experience with our new support system. Please contact support@bcr.org with any questions or comments.

Introducing BCR’s New Centralized Support Center

2009-06-30T08:52:00.002-06:00

Beginning July 1, BCR will offer improved member support for all products and services. The new centralized support center was created to provide quick answers to your questions, with minimal wait time.

New Solutions Coordinators are trained to quickly help with all your questions and concerns, and you will no longer need to be routed to a particular person for product-specific questions. All questions related to ordering, invoicing, member discounts, training schedules and registration, renewals and similar issues can be handled by the new support center.

Callers can be automatically routed to the new support center (no need to designate a particular person) by calling the main number (303.751.6277 or 800.397.1552) and pressing three (3) or sending an email to support@bcr.org. One of our highly trained Solutions Coordinators will be ready to answer your questions.

Also effective July 1, OCLC members should contact OCLC Customer Support for all questions related to support for OCLC products and services. In order to contact OCLC Customer Support, members should call 1.800.848.5800 or email support@oclc.org.

OCLC Customer Support is available 14 hours a day, Monday-Friday (6 a.m.-8 p.m. CT; 5 a.m.-7 p.m. MT; 4 a.m.-6 p.m. PT), to respond to inquiries and assist in troubleshooting. OCLC support staff are available to provide answers and information to help your library get the most out of your OCLC products and services. In addition to product-specific specialists, OCLC Customer Support also has a consultative group to assist with more complex issues.

BCR's Clark Brings New Expertise to Copyright Training

2009-06-30T08:46:00.003-06:00

Heather Clark, BCR resource sharing consultant, has been granted a Certificate in Copyright Leadership and Management from the Center for Intellectual Property, University of Maryland University College. Clark anticipates that the material she learned will bring additional insight and information into the classes and workshops she presents at BCR.

The certificate consisted of a series of seven workshops, six of which were copyright-related. Clark completed courses on the following topics:

Copyright Law and Integrated Access to Digital Course Materials — This workshop presented how an integrated approach to the various methods campuses use to provide access to digital educational course materials and how these can be used to facilitate institutional compliance with copyright law.

The Section 108 Study — With its focus on the recent Section 108 Study Group Report and its recommendations on amending Section 108 of the Copyright Act, this workshop looked at the digital revolution and how it has changed not only library practices, but how publishers and producers of copyrighted works do their work, as well as their business models for future markets and the blurring of the traditional roles of librarians and archives on one side and publishers and producers on the other.

Orphan Works — Expert attorney and public interest advocate, Gigi Sohn, looked at the need for library and cultural heritage professionals to learn more about the need for orphan works legislation; the history and background of these types of copyrighted works; and she introduced a discussion of current legislation, with its pros and cons, that aims to resolve the complex issues involved in orphan works.

Licensing Issues in Higher Education — Presented in four modules, participants were taught the basics of licensing law; ways to manage the many licenses handled by an institution; desirable and undesirable license terms; and how to assess the risk associated with those that are less than optimal.

Institutional Copyright Policy Development — Class participants were invited to explore the often-complex intersection between the worlds of copyright policy and academia, including discussions and assistance on how to evaluate whether an institution needs to develop a copyright policy; and how to answer some of the questions that flow from the process of copyright issues within the arena of higher education.

Fair Use and Balance in Copyright: The Best Practices Model — The law, best practices codes for fair use and the importance of these codes as tools for practitioners were examined, along with a historical overview of copyright and its relevance to freedom of information values and risk and risk management assessments for employing fair use.

Copyright and Fair Use Workshops Available Through BCR
Want to learn more? Sign up for one of BCR's WebLive, Free Friday Forum or in-person workshops coming up. In July, Clark is presenting Copyright in the Classroom: Code of Best Practices, a BCR Free Friday Forum; in September, she's introducing Interlibrary Loan Copyright Issues, a BCR WebLive workshop; and in October, check out ILLiad Copyright: Issues and Processing, available through the ATLAS Systems training program. Also see BCR's Free Friday Forum Archive for more free training opportunities.

For a listing of all BCR's workshops coming up in the next several months, visit the BCR website and watch for announcements in BCReview. Questions? Send an email to training@bcr.org.

Visit BCR Vendor Partners at ALA Annual Conference

2009-06-30T08:39:00.003-06:00

Join BCR staff and thousands of your fellow library and information professionals in meeting vendors, sampling products, viewing demonstrations, gathering information on new products and services and networking at this year's American Library Association Annual Conference, in Chicago, July 9-15.

Take time to visit some of BCR's vendor partners. They are always happy to see staff from BCR member libraries and enjoy hearing from those who use their products and services.

Alexander Street Press, Booth #1852 & #3223 — Alexander Street Press is hosting three Advisory Roundtable Sessions on Saturday, July 11. These sessions cover: On the Couch: What's Alexander Street Doing "In Therapy;" What's New in History: Video, Photographs, Manuscripts, More; and The Music Online Jam Session. In addition, enter the 50-State Giveaway to win a one-year subscription to American History in Video.

Atlas Systems, Inc., Booth #4416 — Learn more about Ares Reserves Management Software. It's fully customizable, easy to implement and can be integrated seamlessly into Blackboard, Moodle or Angel. Get the most out of your staff resources and improve customer service. Stretch your budget while not affecting the quality of service to faculty and students. Don't miss the opportunity to sign up for a drawing for a one-year Atlas Training Subscription.

Oxford University Press, Booth #4419 — Join OUP representatives in their booth for one of their many presentations featuring a suite of new and critically acclaimed Oxford online resources. Contact OUP to reserve a spot at any of their sessions and receive a special gift. Email Oxford.Exhibits@oup.com by July 6 to sign up.

Rosen Publishing, Booth #4515 — Join Teen Health & Wellness staff for a User Group meeting on Saturday, July 11, 1:30-3 pm, at the Chicago Hilton, Lake Michigan Room. Find out how the new database features promote 21st century skills; learn proven strategies to maximize database usage; get innovative program and promotion ideas; network with colleagues who are successfully using this award-winning resource. RSVP by email to user_group@teenhealthandwellness.com or call 877.381.6649.

Want to learn more about BCR's comprehensive list of vendor partners and their products? Visit the BCR website to see all our database and eContent products and services.

Find Critical Community Resources Through BCR

2009-06-29T16:15:00.001-06:00

With the economic downturn on everybody's mind these days, libraries are now, more than ever before, the place for patrons to go to learn about new career opportunities, brush up on job skills or discover how to create or grow a small business. BCR has gathered these helpful products and services into a single comprehensive page designed to help your library identify the resources that meet these needs, and we can work with you to fit these resources into your budget.

Visit the BCR website to see all the ways BCR training, consulting and products and services can help your library's users decide on or train for a career or grow a business as well as how you can increase your library's funding, promote its resources and do more with less.

Special Offer from Emerald Backfiles

2009-06-29T15:52:00.003-06:00

Emerald Backfiles gives students, researchers and business managers the ability to shape the future by learning from business history. A special pricing offer makes it easier than ever to offer this comprehensive resource to users in your school or local community.

At a time when library budgets are under pressure due to the economic climate, Emerald is offering a new pricing structure which allows institutions to spread the cost over three years. During this period, Emerald Backfiles is available on a subscription basis. Once payment has been made in full, access in perpetuity will be granted.

With coverage as far back as 1898, Emerald Backfiles lets your library:

Disseminate out-of-print material.
Provide users with the widest range of digital material.
Grow your holdings. Access in perpetuity after the final payment to 68,000 articles.
Save on shelf space. Reduce physical presence and associated costs.
Fill the gaps. Eliminate the problem of missing or lost print issues with the online Backfiles collections.
Save time — for researchers and staff. Users can access information through familiar online platforms, eliminating the need for interlibrary loans or staff support.

Preview an Article from Emerald Backfiles
The Rhythm of the Saints: A Generational Perspective on Management History, by David C. Wyld, assistant professor of Management, Southeastern Louisiana University, examines potential relationships between the history of American generations and the development of American management thought. The leading thinkers in the history of the management discipline are classified according to their generational membership. The potential theoretical and research implications of the interplay of managerial and historical generations are discussed. Visit the Emerald BackFiles webpage to see more.

For pricing and subscription information, contact BCR's Chris Cook (ccook@bcr.org) or visit the BCR webpage.

BusinessDecision for Libraries Puts Local Businesses on the Map

2009-06-23T09:56:00.003-06:00

Civic Technologies' BusinessDecision is earning a reputation for its ability to provide up-to-date information to businesses as they seek to grow their companies in a difficult economy. Using its GIS mapping technology, BusinessDecision combines extensive consumer household, market segmentation and demographic data to provide small and mid-sized companies the tools they need to be competitive and prosper.

Public libraries are continually being asked to prove their value to the community. With remote access, unlimited reports and maps and unlimited simultaneous user access, any registered library user can access BusinessDecision from any desktop computer's web browser through a library's website. Easy to use, with tools previously available only to large corporations, BusinessDecision provides local business owners with the ability to perform competitive analysis, evaluate market penetration, target media buys and direct mail campaigns, find new customers and much more.

BusinessDecision was recognized by the Library Journal (April 15, 2009) as the 2008 best online reference tool in the business/economics category. Since subscribing to the BusinessDecision service in 2008, the Denver Public Library (Colorado) has reported usage numbers "...off the charts," said Colorado Congresswoman Diana DeGette. Awarded the Best Free Service of 2009 by Denver Westword, DeGette praised DPL, noting, "Denver PL has done an amazing job working with their business community.... They see BusinessDecision as a key resource in demonstrating to their business community that the library has real data to help them with their everyday business challenges.... BusinessDecision is helping these businesses take root and create jobs, which has earned the library recognition from members of Denver City Government." ("News in Brief." Library Hotline, May 18, 2009, p. 2)

BCR libraries have access to this and other valuable resources through their BCR membership that combines the buying power of libraries in our 11 member states. Take advantage of discounted pricing to provide these tools to your patrons and users. Contact BCR's Chris Cook (ccook@bcr.org) for additional information or visit the BCR website.

BCR Blogs Bring Discussion Forums to Library Community

2009-06-23T09:20:00.001-06:00

BCR now boasts four blogs targeted to the professional library and cultural heritage communities. If you haven't visited them yet, take this opportunity to discover these new communication resources designed to expand and share your knowledge of library technology, best practices and new developments.

BCR Trailhead — Check out the latest postings by BCR's staff of talented trainers...Resource sharing issues and how to increase efficiency...observations about WordThink (Dewey's demise?)...RDA news...library cartoons...and even a one-day-only offer to download version 7.0 of SnagIt (expired June 5)—you'll never know when another offer like that might pop up!

Scanning the Horizon — BCR's blog for digital and preservation activities...Take a look behind the scenes of the Desert Botanical Gardens historic Webster Auditorium building in Phoenix…discover the World Digital Library project as well as sources for digital collections for children...read about scholarly publishing, copyright reform related to recorded sound collections and when and how to start preserving your library's digital collections.

The Librarian is IN — Your own personal reference librarian...Observations on the web and the book, speaking electronically....more Dewey discussions that generated a spirited exchange of ideas and opinions...an appreciation of library "gardening"...observations on library funding threats, patron privacy issues, advocacy and fundraising…the benefits of COUNTER and SUSHI...plus reports of public library-related conferences and meetings.

Get Used — Ideas for marketing, advocacy and more...With one blogger out on maternity leave and the other getting ready for a wedding, BCR's marketing blog is a little lean at present. Once everyone settles in and life is back to normal, we expect ideas and discussions to flow with more regularity. In the meantime, we'd love to share your ideas and creative solutions to your marketing challenges.

Want to participate? Just visit the BCR blogs page. Have questions, comments or suggestions? Send an email to info@bcr.org.

New WilsonWeb Database Icons Help Users Find Resources

2009-06-22T15:36:00.002-06:00

Wilson is making available a new set of attractive WilsonWeb database icons. Place these on your library's website to help your patrons access your library's valuable resources easily and quickly.

Designed to look like buttons, you can link any one of the images so that it launches the specific WilsonWeb database automatically. Instructions for downloading and inserting an icon on your library's web page are found on the WilsonWeb website, along with a list of icons currently available. If you cannot locate an icon, need one that matches the background of your web page or if you need help linking an icon, contact rsky@hwwilsoncom for assistance.

Questions? Contact Maura Hadaway (mhadaway@bcr.org) at BCR.

MyiLibrary Presents Audiobook Solution for Libraries

2009-06-22T14:06:00.002-06:00

Ingram Digital's new product, MyiLibrary Audio, is now available for BCR member libraries. Along with special pricing for early adopters, Ingram Digital is waiving the initial year's access fee, helping libraries keep their costs down and budgets in line.

MyiLibrary Audio features a user-friendly interface that is both PC and Mac compatible. All titles are downloadable and playable via iPod and iPhone, in addition to hundreds of MP3 devices. MyiLibrary's growing catalog of front list DRM-protected titles from leading authors and publishers has been created to meet the demand of libraries for variety and depth of content.

Other features include:

Flexible, library-controlled lending period
Email title availability alerts
User ratings feature
Custom branding to your library site
MARC records
Circulation statistics reporting
Browser-based system with 24/7 access
Per-title pricing with no software or platform fees

Special Offer
Through July 31, 2009, MyiLibrary is offering a special promotion for new subscribers. MyiLibrary's pricing model does not include any software or platform charges, just the price of the audio titles selected and an annual access fee based on the population served/FTE of the library. This special offer includes significant discounts off the list price of the audio titles. In addition, the initial year's annual access fee is being waived, allowing libraries to allocate each dollar spent directly to content acquisition. There are no setup fees assessed to get your library started with the MyiLibrary Audio product.

Learn More at BCR PSS Session
Sign up to attend a Products and Services Showcase session brought to you by BCR. You will see a product demonstration that includes how to access, search/browse, check out, set holds, download to a PC or Mac, transfer and sync to devices and much more. Additional information will be provided about the special pricing available through July 31.

For additional information about the new MyiLibrary Audio product, contact Chris Cook (ccook@bcr.org) or visit the BCR website.

Upcoming Changes to OCLC Product Support

2009-06-16T10:16:00.002-06:00

As BCR and OCLC continue to work in partnership, we would like to inform you about some important changes in regard to how your library will access support for OCLC products and services. Beginning July 1, 2009, OCLC members should contact OCLC Customer Support for all questions related to support for OCLC products and services. In order to contact OCLC Customer Support, members should call 1.800.848.5800 or email support@oclc.org.

OCLC Customer Support is available 14 hours a day, Monday-Friday (6 a.m.-8 p.m. CT; 5 a.m.-7 p.m. MT; 4 a.m.-6 p.m. PT) to respond to inquiries and assist in troubleshooting. OCLC support staff are available to provide answers and information to help your library get the most out of your OCLC products and services. In addition to product-specific specialists, OCLC Customer Support also has a consultative group to assist with more complex issues.

In order to contact OCLC Customer Support, members should call 1.800.848.5800 or email support@oclc.org. If you have any questions or comments about this change, please feel free to contact BCR at 800.397.1552 or support@bcr.org.

Books24x7 Offers Information Webinars, Discounts

2009-06-15T15:38:00.003-06:00

Both new and currently subscribing libraries can benefit from several promotional opportunities being offered by Books24x7. In addition, two webinars are scheduled June 24 or 25 to introduce what's new.

Sign Up for a Free Webinar — Discover what's new from Books24x7, including new content, special offers and a live demo of the award-winning search and learn technology, new features for patrons, nine collections, new bundles and front list content. A Q&A session will follow.

Select the Register Now link below for either session. You will be directed to a webpage with information and instructions on how to register and log in to the session. Registration must be completed by 9:45 a.m. MDT prior to each session in order to attend.

June 24 (10-11 a.m. MDT) Register Now
June 25 (2-3 p.m. MDT) Register Now

Whether you are an academic/community college, public or special library, Books24x7 can help users increase their effectiveness in today's rapidly changing business environment—at discounts that make access to these resources more affordable in today's economic climate.

Through July 31, libraries that renew their current subscription at its current or higher level or start a new subscription for at least one of the Books24x7 collections by July will receive one of six collections for the term of the license at no additional charge. Available collections include ExecBlueprints, ExecSummaries, FinancePro, GovEssentials, OfficeEssentials and Well-BeingEssentials.

Also available at a discount are two new collections that have been bundled to provide institutions with large patron populations access to a vast and comprehensive selection of high-quality materials. These are full library collections and are updated weekly throughout the year and include Books24x7 Complete for Libraries and Books24x7 LibraryPro.

Public libraries and community colleges have a new integrated package comprised of two versatile collections: OfficeEssentials and Well-BeingEssentials. This is a timely resource that connects library patrons to well-being and learning resources and covers essential computer basics, career transition, job searching, personal finance, productivity and wellness subjects.

Free Trial Access Through August 31 — Try any or all of the Books24x7 nine collections for free for 60 days through August 31. This includes ITPro, BusinessPro and EngineeringPro as well as the collections listed above. Send an email to librarysales@books24x7.com with the subject line "60 days access" and include your library's full IP range in the body of the message.

Questions about these great offers or the online webinars? Contact BCR's Chris Cook (ccook@bcr.org) or visit the BCR website.

SwetsWise Resources Increase Productivity; New Discounts Available

2009-06-12T16:03:00.003-06:00

BCR has added six new resources from the Swets family of resource access and management tools, designed to provide a tailor-made solution to your library's information needs. By combining modules from the comprehensive portfolio of SwetsWise products and services, you can simplify the way you acquire, access and manage your library's subscriptions.

SwetWise MetaData — The largest collection of table of contents information currently available, SwetsWise MetaData has an extensive catalog covering more than 20,000 of the industry's leading publications, with 26.5 million-plus articles. This tool precludes the need to scan and edit tables of content for your library's entire collection, saving the time and efforts of your staff for more important activities.

SwetsWise eSource Manager — Master the management of your library's electronic resources. SwetsWise eSource Manager is designed to meet the complex licensing and subscriptions management needs in the most efficient, easy-to-use and effective way possible, delivering a pre-populated database of standard publisher license conditions that can be easily searched, viewed and customized.

SwetsWise Linker — Linker is an OpenURL link resolver that seamlessly integrates your organization's diverse licensed resources, creating a sophisticated yet easy-to-use research environment for your end users. Linker will facilitate usage of your library's licensed content, helping users to find and access the information they need while freeing up staff time and resources.

SwetsWise Searcher — Bringing the most relevant information to your users at the touch of a button, SwetsWise Searcher not only will increase usage of content, but bring added value to your collection. With a single, intuitive interface, personal search profile and more, users will find this resource an easy-to-use, efficient means of locating and obtaining the most relevant content in your library's collection.

SwetsWise Online Content with Title Bank — By combining features that allow users to gain access to acquired content found in SwetsWise Online Content with the indexing features of SwetsWise Title Bank, then adding SwetsWise Searcher, your library will have a fully integrated, complete and simplified environment where users can search, browse and access your entire collection.

SwetsWise Selection Support — Using the Scholarly Stats platform to collect usage statistics and integrating this data with the extensive subscription details and price information stored in SwetsWise Subscriptions, you are provided with a pre-populated, complete overview of all subscriptions, price and usage information for all journals ordered via Swets, as well as information that has been entered about any other subscriptions.

Discount Offers Available Through June 30

Purchase or upgrade your subscription to SwetsWise Selection Support at a platform level. Also, if your library is currently a Scholarly Stats user, contact BCR's Chris Cook (ccook@bcr.org) to discuss upgrading to SwetsWise Selection Support service.
Subscribe to SwetsWise eSource Manager and receive an additional 10 percent off your member discounted price of $5,100, a savings of $510.

SwetsWise products work in conjunction with and integrate seamlessly with each other. For more information, including the best solutions for your library's resource and access management needs, contact BCR's Chris Cook (ccook@bcr.org) or visit the BCR website.

Cinema Image Gallery Expands Content, Search Options

2009-06-12T15:52:00.004-06:00

H.W. Wilson's Cinema Image Gallery has grown by more than 21,000 images, reflecting both recent and classic films. New search parameters include an expanded list of film awards and country of production as well as an increasing number of records now linked to full video.

With 176,000-plus images in the database, users will find the most comprehensive still-image archive of its kind wedded to WilsonWeb's depth of full-text articles, biographical profiles and versatile searching. The result is both a useful tool for serious research in film studies, graphic design, biography, media studies and more and a fun and approachable resource for movie lovers and fans of entertainment stars popular in the last century.

New search options yield scene stills, publicity shots, movie posters and lobby cards, rare behind-the-scene material and more, from the 19th century to the present. An extensive TV stills archive features images from classic and modern broadcasts, comedies, dramas, game shows, variety shows and more, plus thousands of portrait shots of stars of the medium.

Entries link to biographical profiles from Wilson's acclaimed Biography Reference Bank and full-text articles and citations (including an abundance of film reviews) from any of more than 4,500 popular and scholarly periodicals. These "More Information" and "Biography" resources are constantly updated, as new material is published about film works and stars. Entries also link to IMDb (The Internet Movie Database) information on the film in question, as well as to other carefully vetted sites.

Films as recent as Jack Black's Year One, Bruce Willis's Surrogates, Sandra Bullocks' The Proposal, Monsters vs. Alliens, Hotel for Dogs, Duplicity and Jonas Brothers: The 3D Concert Experience, are represented in the database. The new content encompasses 1,386 films new to the database and expands entries for the other 1,868 films already in the database.

Discover more about Wilson's Cinema Image Gallery. Visit the BCR website or call Maura Hadaway (mhadaway@bcr.org) for more information.

Parallel Records Webinar Scheduled

2009-06-12T15:44:00.002-06:00

OCLC is offering a free webinar on the topic of parallel records. Parallel records are records for the same manifestation, but cataloged in different languages that reside parallel to each other in WorldCat.

Join your colleagues on Wednesday, June 17 (4-5 p.m. EDT) or Tuesday, June 23 (10-11 a.m. EDT). The sessions will be recorded, with one mounted on the web for viewing after the second webinar.

Sign up is now available on the Expert Community webpage. Follow the links in the right column under the heading, "How to Participate." After you sign up, you will receive an email with the access codes for the session. Participants need a web browser and speakers or headphones connected to a workstation. Audio will be provided through the web browser and will be available via conference call.

For additional information or assistance in registering for the webinar, contact BCR's Marisa Wood (mwood@bcr.org).

BCR, AASLH Present Digitizing Audio Collections Workshop

2009-06-12T15:38:00.002-06:00

BCR's digital initiatives consultant, Leigh Grinstead, and the American Association for State and Local History (AASLH) are presenting an AASLH workshop, Digitizing Audio Collections, July 22-24, in St. Louis, Missouri. This is a unique opportunity for cultural heritage professionals to experience three days of in-depth training focusing on the how, why and what of digitizing audio artifacts.

Learn about planning for a digital audio project, including how to implement best practices and what you need to know about metadata practices and policies. Share a hands-on experience with your colleagues while participating in demonstrations and working in teams to create metadata records. Come away with resources and examples to help begin the process of planning for a digital audio project at your own library, historical society, museum or special collections archive.

Pricing for the workshop is $200 for AASLH members and $265 for nonmembers.

Register today at the AASLH website. For additional information, send an email to AASLH Program Associate Bethany Hawkins (Hawkins@aaslh.org) or call her at (615) 320-3203.

World Trade Press Offers Free Access, Discount Special

2009-06-08T13:42:00.003-06:00

World Trade Press, a BCR vendor-partner, is offering one month of free access to AtoZ Maps Online for new subscribers, along with a significant discount on new subscriptions to Global Road Warrior (GRW), with the purchase of an AtoZ/GRW bundle.

AtoZ Maps Online — This online database of downloadable maps for libraries provides a diverse range of maps, including modern outline, political, thematic, topographic, scientific and animated maps, as well as tens of thousands of antique maps of the world, individual countries, U.S. states and U.S. towns and cities. A key benefit is that there are no copyright restrictions. All users can download, modify and use any of the maps however they wish, including use in print and electronic reports. Keep on eye out for the entire USGS Topographic Map Collection, coming soon to this valuable resource.

Special Offer Expires June 30
Make sure to take advantage of this limited-time offer to purchase either AtoZ Maps Online and receive free access through June 30 or bundle it with the Global Road Warrior reference resource for an additional discount. Contact BCR's Jay Ford (jford@bcr.org) for purchase and pricing information.

Visit the World Trade Press website for more information.

Taylor & Francis Adds New Science Encyclopedia, Extends Free Trial Period

2009-06-08T13:07:00.003-06:00

The Taylor & Francis Group has added the 2nd Edition of the Dekker Encyclopedia of Nanoscience and Nanotechnology to its family of products available online. In addition, free trial access has been extended to June 19 for BCR member libraries.

Dekker Encyclopedia of Nanoscience and Nanotechnology, 2nd Ed.
This resource brings together international research in these groundbreaking areas, covering biomedical research and applications. Add this newly available, fully searchable online edition to your library's collection. Winner of CHOICE magazine's Outstanding Academic Book Award for the print version, this is "...an excellent state-of-the-art review...highly recommended."

Free Trial Access Through June 19 Only
Taylor & Francis is offering free access not only to the new online version of the Dekker Encyclopedia of Nanoscience and Nanotechnology, but also to the Europa World Plus, SCI-TECHnetBASE and CHEMnetBASE resources. Browse to the product list to link directly to the different product websites and other tools. Thirty-day trials also are available for all Taylor & Francis products.

Contact BCR's Jay Ford (jford@bcr.org) for a username and password to access the free trial. He can also assist with subscription and perpetual pricing options.