BestStore

Privacy Policy

adriana — Wed, 22 Oct 2008 08:23:00 GMT

Thank you for visiting our websites. This privacy policy tells you how we use personal information collected on these sites. Please read this privacy policy before using any of our website or submitting any personal information. By using our websites, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit our websites to make sure that you understand how any personal information you provide will be used.

Note, the privacy practices set forth in this privacy policy apply only to the websites owned or managed by BestStore Pty Ltd unless otherwise stated. If you link to other web sites, please review the privacy policies posted on those sites.

Here at BestStore we are fully committed to protecting your privacy and the information you provide to us. We take our obligations under the Privacy Act (http://www.privacy.gov.au/act/index.html) seriously and would like to take all reasonable steps in order to comply with the Act and protect the privacy of the personal information that we hold. We ensure our customers that the information you provide to us will only be used to improve your shopping experience, resulting in a more rapid and personalized service for you. We are fully committed to protecting your privacy. You are encouraged to use and enjoy any of the BestStore websites, and with your use and purchase from BestGames and/or BestChess websites you agree to these terms of use and legal notices set forth and the disclaimers and terms and conditions stated on the BestStore website.

Any personal information that you submit will be used simply to process your orders and is protected by our secure server.

We are not involved in the selling, trading or alternative unauthorized use of personal information. We promise that we will not pass on your personal details to any other organisations. Some of the information we collect is gathered in order to comply with our legal obligations and relevant company legislation. However, we will have to comply with the federal laws and disclose information to the Australian Federal Police, our solicitors, financial institutions, etc.

You may only download material displayed on any of the BestStore websites for non-commercial, personal use provided you also retain all copyright, trademark and other proprietary notices contained in the material, do not modify or alter the material and do not copy or post the material on any network computer or broadcast the material in any media. It is strictly prohibited to modify, transmit, distribute, reuse, repost, “frame” or use the content of any of the BestStore websites including the text, images, audio and/or video for public or commercial purposes without written permission from an authorized representative of BestStore Pty Ltd. Permission is granted to display, copy or distribute and download the materials on any of our websites for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions or upon the request of BestStore. Upon termination you must immediately destroy any downloaded and printed materials. You also cannot “mirror” any material contained on any of our websites. Any unauthorized use of any material contained on any of our websites may violate copyright laws, trademark laws, and various other regulations and statutes.

Tampering with any of our websites, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on any of our websites are prohibited. Possible evidence of use of this site for illegal purposes will be provided to law enforcement authorities.

From time to time, we may provide statistical information about our sales, trading patterns and navigation techniques to reputable third parties. This will simply comprise data collected about you and other users to form aggregate results. It will not include any direct personal information that identifies you as our customer nor does it supply any personal information about you.

Any of the BestStore websites may contain links to other sites. BestStore Pty Ltd is not responsible for the privacy practices or the content of such websites. Please contact them for their Terms of Use and Privacy Policies.

Any changes to our information collection policies will be posted on this page. By using any of our websites, you are consenting to the collection of information by BestStore. If you have any queries, please do not hesitate to contact us.

We ensure you that we value each and every customer, and that we will do our best to provide you with absolute shopping privacy and satisfaction.

Our customers can choose to use the PayPal payment method. All PayPal financial transactions are undertaken on PayPal secure servers and are the responsibility of PayPal. However, BestStore is trusting their services, as we have found them to be honest, secure and reliable in the past. For more information on the process, please contact us or visit the PayPal website: http://www.paypal.com.

We Value Your Play Time and Online Experience With Us

adriana — Mon, 20 Oct 2008 11:04:00 GMT

Thanks for visiting BestStore and our online shops, BestGames and BestChess. We hope you found what you were looking for and that you will spend many great moments with your family and friends playing our games. Or if you were after a gift, we hope you found the right one.

Review us and receive 5% discount*

If you liked our customer service, please write a review about us on the MyShopping comparison shopping service provider. And because we know that time is valuable, we are prepared to offer you a 5% off your next order with us* for the review published on the above-mentioned shopping engine. Please do not forget to send us a link with your published customer review, as we need to match your name to it in order for you to receive your discount.

If we let you down in any way, please let us know by dropping us an email at office@beststore.com.au so that we can fix any issues and be able to offer you a better service next time.

Review our products and receive 10% discount*

If you had heaps of fun playing the games you purchased, if you found the game rules easy to follow, if the players were absorbed in the play, or, on the contrary, if you found the game a little difficult, boring or if it did not meet your expectations in any other way, please let us know by writing a product review and sending it to office@beststore.com.au . If we publish your review on our website, you will receive 10% off your next order with us* (for some basic rules for writing a product review please scroll below).

Thank you for taking the time to write a customer service review, a product review or both, and for sharing with our other visitors your experience with our websites and your game experience.

Policy for writing game reviews

*Some of the basic rules and conditions to follow when writing a product review are:

Please focus the review on the game rather than the designer, manufacturer, price comparison, etc, but feel free to compare the game with other games if you find it relevant.
We suggest you think carefully about your rating (1 to 5 stars): 1-star ratings should be used for games that did not meat your expectation and offered very little. Similarly, 5-star ratings should be used to indicate a perfect or almost perfect game.
Product reviews need to be at least 175 words long, of good quality, proper English, appropriate for ALL ages and not published beforehand (the review or parts of it) in any other form or submitted for publication anywhere else. Copyright infringement is a crime and may have legal repercussions.
The review becomes the property of BestStore Pty Ltd and cannot be published or offered for publication anywhere else.
We reserve the right to revise the review and modify it for clarity (without changing the meaning intended) and to comply with our policies.
Please do not send us multiple reviews of the same game. But feel free to write reviews about as many products as you like.
Only one discount is offered per review submission (one or more product reviews) which results in publication on our website. For a second discount you need to submit and have published a different product review.

BestGames.Com.Au - Free Shipping on Orders over $100

adriana — Wed, 08 Oct 2008 12:05:00 GMT

This offer is valid only for orders placed on the www.BestGames.com.au website.
This offer is valid for all orders with a value of $100 or more shipped to a residential or corporate address.
The orders are to be couriered only. Sorry, no Australia Post service for this offer.
NO PO Boxes accepted
This offer DOES NOT include very heavy items.
Remote regional areas might incur additional charges.
Valid only for Australia.
We reserve the right to revoke the offer for any reason and/or to contact you for confirmation of the offer.

BestStore Websites

The Admin — Tue, 30 Sep 2008 13:46:00 GMT

BestStore Pty Ltd (ABN 21132941989) owns and/or operates several specialised online shops where we sell products focused on specific customer needs.

www.BestGames.Com.au - We Bring Fun in Your Family

www.BestChess.com.au - Probably Australia’s Largest Chess Store

Terms and Conditions

The Admin — Tue, 30 Sep 2008 13:29:00 GMT

This set of Terms and Conditions apply to all the websites owned or managed by BestStore Pty Ltd unless otherwise stated.

BestStore Pty Ltd is committed to keeping information that is stored in or accessible from this website up-to-date, but cannot guarantee that the information provided is accurate or of good quality. The website(s) and the information herein are provided “as is” with no express or implied warranty. To the fullest extent possible pursuant to the applicable law, BestStore disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights. BestStore does not warrant or make any representations regarding the use, accuracy, validity, or reliability of, or the results of the use of, or otherwise respecting, the materials or products on this website or any websites linked to this website. Persons accessing the web-site who require confirmation of any of the information should seek confirmation of its truth or accuracy in writing to BestStore. Any mistakes in the information that are brought to our attention will be corrected as soon as possible.

BestStore accepts no liability. BestStore does not accept responsibility for any loss or damage occasioned by access to or use of the information. All access and use is at the risk of the user. Under no circumstances, including, but not limited to, negligence, shall BestStore be liable for any loss or damage a person suffers because that person has directly or indirectly relied on any information that is accessible from this website. BestStore accepts no liability for any direct, indirect, special, incidental or consequential damages, including, but not limited to, harm to equipment and/or personal injury or death, arising out of the use, or the inability to use, the materials on this website, even if BestStore or a BestStore authorized representative has been advised of the possibility of such damages. If your use of materials from this website result in the need for servicing, repair or correction of any item you assume any cost thereof. Where this website has provided hypertext links to other websites, this is done as a service to users of this website. This service does not mean that BestStore endorses those sites or material on them in any way. BestStore is not responsible for the use of a hypertext link for which a commercial charge applies. Individual users are responsible for any charges that their use may incur. When you leave the BestStore website, please understand that BestStore has no control over the content on that website. In addition, a link to a non-BestStore website does not imply and does not constitute sponsorship, endorsement, approval or responsibility for the content, or the use of such third-party website. BestStore makes no representation or warranty as to any third-party products or services. No rights to use or copy the information on this or the third-party website are granted or implied. These Terms of Use represent the entire agreement between you and BestStore regarding your relationship with BestStore and supersede any prior statements or representations. By using the BestStore website YOU AGREE TO BE BOUND BY ITS TERMS OF USE. If you are dissatisfied with the BestStore website or any content on the BestStore website or with these Terms of Use, your sole and exclusive remedy is to discontinue using the BestStore website.

BestStore makes no representation or warranty that the material on this site is free from viruses or other defects. We strongly recommend that prior to using any downloaded file you carry out an appropriate virus check. BestStore reserves the right to change any of the information at any time without notice. This includes any information about BestStore, prices, membership of BestStore or services available to members. Errors will be corrected where discovered, and BestStore reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, BestStore will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. While BestStore takes the necessary steps to ensure the accuracy and completeness of product and third-party services provided, please refer to the originator of information for details, for example the manufacturer for complete product details.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. BestStore reserves the right at any time after receipt of your order to accept or decline your order for any reason and/or to contact you for confirmation of order.

Please make sure that the address you want your products to be sent to is the correct one, as BestStore is not taking any responsibility for orders that do not reach you or your intended recipient because of address mistakes. If you realize you have given us the wrong details or if you wish to make any changes in your order or shipping details, please email us (or call us) about the updates you want. Please make sure you receive a confirmation from us. If you do not, it means that the update did not go through and the details were not changed to the ones you wanted.

BestStore may at any time revise these Terms of Use by updating this page. By using this website or any of the websites owned or managed by us, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.

Return Policy

The Admin — Tue, 30 Sep 2008 13:26:00 GMT

This Return Policy applies to all the websites owned or managed by BestStore Pty Ltd unless otherwise stated.

If an item is damaged, faulty or is not what you originally ordered, please notify us via email quoting your order number, your name and address, details of the product and the reason for return with a photo detailing the damage (if the case), and whether you require a refund or a replacement. We will then advise you on how to proceed with the return. You will be provided a Returned Merchandise Authorization (RMA). You must have this return authorization for your return to be processed.

If you were not the original purchaser of the item, please make sure that you keep the original packaging for its receiver’s label, which contains information about the order, i.e. order number. This will help us expedite the return process.

We are happy to accept a return within 7 working days from the day you received the faulty item.

In case you changed your mind, we can offer an exchange within 7 working days of purchase, again providing the product is returned as new and with proof of purchase. We do not offer a refund on postage.

This return policy does not affect your statutory rights.

We must receive back the product(s) unopened and in original condition, including all plastic wrapping. Please include a copy of your order when returning the product(s).

The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the product(s) at your own expense. Please state on your invoice the name of the product we agreed on as a replacement and send it back to us.

About BestStore

The Admin — Wed, 16 Jan 2008 02:20:00 GMT

Welcome to your home of BestStore – your gateway to quality.

BestStore Pty Ltd (ABN 21132941989) is a family operated business, internet based only and unaffiliated with any other company, business or website.

We operate our own specialised online shops, with products focused on specific customer needs (games, chess,jigsaw puzzles and more...)

Thus, we can concentrate on searching for and offering you unbeatable quality, great shopping experience, finely selected products and lower prices.

Our main focus is to bring the best online stores under one roof so that you could have a great selection of products at your finger tips. We personally hate shopping madness and try to limit the time spent in the shops so that we could enjoy precious moments together as a family or having fun with our friends. We are only too familiar with all the mundane tasks that cut big chunks off of our free time. And we totally understand the need to limit the time spent browsing after the right purchase, be it something for the kids, for the significant other or for a friend, or a gift for the in-laws or for the hard-to-please boss. So, this is it, then. The one stop online shop for your game nights or gifts for any occasion.

We are continuously on the quest to identify the best rated games from all over the world, to research them thoroughly for their education, challenge, fun, quality factor or skills targeted and to offer them online for your convenience.

We invite you to browse our stores to your heart’s content and make your own discoveries. And if there is anything we can do to make your shopping experience more enjoyable, please contact us. Also let us know if there are any particular products you are after but do not find on our websites. We will appreciate your feedback and suggestions anytime.

Please enjoy your stay at BestStore and all our shops and we hope you will visit us again soon.