https://biztechmagazine.com/ en https://biztechmagazine.com/article/2026/10/when-alerts-drown-out-threats-critical-success-factors-mdr-close-security-response-gaps Managed detection and response services are one path out of a common security conundrum: how to handle the workload on security operations centers (SOCs) in an era where staff are hard to find, burnout is common and alert volumes — most of them false positives — are increasing every month. The gap between what onsite security systems present as threats and what SOCs can handle is getting larger, not smaller, and MDR is one way to close that gap. IT Managers who haven’t considered outsourcing security operations should realize that they can’t just sign an MDR contract and have their problems… Thu, 15 Oct 2026 16:39:44 -0400 Joel Snyder https://biztechmagazine.com/article/2026/10/when-alerts-drown-out-threats-critical-success-factors-mdr-close-security-response-gaps https://biztechmagazine.com/article/2026/10/why-2028-olympics-retailers-should-start-planning-now The 2026 World Cup in North America ended recently, and if there’s one thing those games made clear, it’s that major international sporting events continue to be a huge tourist draw for host cities and countries. Cities from Boston to Seattle were flooded with soccer fans from around the world during the five-week tournament, patronizing local hotels and restaurants and shopping in local stores. It was a huge boon for the economies where the games were held and for the specific businesses that catered to fans. Which brings us to the next Summer Olympics. They will take place mostly in 2028,… Thu, 15 Oct 2026 13:28:21 -0400 Andy Szanger https://biztechmagazine.com/article/2026/10/why-2028-olympics-retailers-should-start-planning-now https://biztechmagazine.com/article/2026/10/retailers-must-shift-ai-exploration-execution-ahead-2026-holiday-season The upcoming holiday season will serve as a test for retailers looking to leverage artificial intelligence investments into real-world improvements. While demonstrations and isolated pilots may show what the technology is capable of, the peak-season retail rush will demand systems able to execute consistently across e-commerce, stores and customer service without introducing security, pricing or experience risks. In 2026, the clearest holiday returns are likely to come from applying governed AI to customer service, inventory visibility and pricing decisions. Click the banner below to learn… Wed, 14 Oct 2026 15:14:44 -0400 Nathan Eddy https://biztechmagazine.com/article/2026/10/retailers-must-shift-ai-exploration-execution-ahead-2026-holiday-season https://biztechmagazine.com/article/2026/10/segment-one-coming-banking-your-data-ready What if your banking app could reinvent itself every time you opened it, presenting the tools and information most relevant to you at that particular moment? That may sound futuristic, but hyperpersonalization is where financial services customer experience is headed.  Think of it as creating a “segment of one.” Instead of designing a single digital experience for millions of customers, financial institutions will increasingly be able to tailor that experience to the individual.  Consider something as simple as a customer asking the app to calculate what would happen if they made an… Wed, 14 Oct 2026 12:41:04 -0400 Doug Derrington https://biztechmagazine.com/article/2026/10/segment-one-coming-banking-your-data-ready https://biztechmagazine.com/article/2026/10/most-smb-employees-are-using-ai-has-governance-caught Among the small business employees who use artificial intelligence in their work, more than half do so on a regular basis, and 64% say their main use is for personal productivity, such as drafting and summarizing. That’s according to a U.S. Chamber of Commerce report published earlier this year.  The report also found that AI adoption has been user-driven, in many cases, rather than directed by top-down organizational guidance. Few employees had been offered formal AI training, and there are growing concerns about privacy and security. Without formal policies, oversight or governance,… Wed, 14 Oct 2026 13:03:28 -0400 Teta Alim https://biztechmagazine.com/article/2026/10/most-smb-employees-are-using-ai-has-governance-caught https://biztechmagazine.com/article/2026/10/tech-tips-three-nontechnical-roadblocks-stall-ai-projects While it seems that every major technology project involves AI these days, very few companies are, in fact, fully deploying it. The 2025 AI Readiness Index produced by Cisco indicated that, while 97% of surveyed companies think that their urgency to deploy AI-powered tech has increased, only about 14% consider themselves to be completely ready to incorporate AI. For most of these companies, the roadblocks have less to do with the technology itself than with organizational and other issues. Here are three ways to make sure nontechnical bottlenecks don't stand in your organization's way. Click… Tue, 13 Oct 2026 11:53:29 -0400 Joel Keller https://biztechmagazine.com/article/2026/10/tech-tips-three-nontechnical-roadblocks-stall-ai-projects https://biztechmagazine.com/article/2026/10/mobile-api-security-under-scrutiny-amid-rise-agentic-ai Customers these days can log in to their bank account through a mobile app or website, making online banking the preferred method for convenient access. But behind these digital applications are application programming interfaces that malicious actors can target, potentially with more precision with the help of agentic artificial intelligence.  Hidden APIs can be a risk for financial institutions, similar to shadow IT and other parts of the environment that have reduced visibility. A Barracuda Networks blog calls these unclaimed elements “zombie APIs” — no longer in active use, or even… Tue, 13 Oct 2026 10:48:54 -0400 Teta Alim https://biztechmagazine.com/article/2026/10/mobile-api-security-under-scrutiny-amid-rise-agentic-ai https://biztechmagazine.com/article/2026/10/what-enterprises-need-know-about-ai-orchestration As enterprises move from experimenting with AI to deploying multiple models and agents across the business, orchestration is becoming a foundational capability. The orchestration layer coordinates how AI models, agents, data pipelines and business applications work together while ensuring those interactions remain observable, secure and governed. Here are five questions IT leaders should ask as they evaluate an orchestration strategy. Where Should the Orchestration Layer Sit?  It should live between the enterprise data estate and the models, agents, applications and infrastructure… Tue, 13 Oct 2026 10:59:58 -0400 Nathan Eddy https://biztechmagazine.com/article/2026/10/what-enterprises-need-know-about-ai-orchestration https://biztechmagazine.com/article/2026/10/pilot-production-why-banking-ai-projects-stall-and-how-ensure-success Despite $30 to $40 billion of enterprise investment into generative artificial intelligence, a Massachusetts Institute of Technology report revealed that 95% of organizations are getting zero return. Since the report’s release last year, this statistic has been referred to constantly when discussing AI’s potential. Daragh Morrissey, global AI lead for financial services at Microsoft, says whether or not the stat is true to the experience of most financial services institutions, it’s not necessarily a bad thing. BizTech spoke with him about how financial organizations are faring with… Mon, 12 Oct 2026 16:39:31 -0400 Jordan Scott https://biztechmagazine.com/article/2026/10/pilot-production-why-banking-ai-projects-stall-and-how-ensure-success https://biztechmagazine.com/article/2026/10/snowflake-summit-26-shifting-ai-theory-ai-practice “This is one of the most magical periods of technological change that I have ever seen,” said Sridhar Ramaswamy, CEO of Snowflake, highlighting the potential of artificial intelligence in his opening keynote address at Snowflake Summit 26 in San Francisco. The power of AI to allow humans to achieve new heights of productivity, efficiency and innovation led several experts at the event to liken it to magic — a common theme throughout the summit.  For example, in another keynote address, Christian Kleinerman, Snowflake’s executive vice president of product, invoked Arthur C. Clarke’s… Mon, 12 Oct 2026 16:28:55 -0400 Matt McLaughlin https://biztechmagazine.com/article/2026/10/snowflake-summit-26-shifting-ai-theory-ai-practice