5 Ways IT Leaders Can Reimagine Employee Experience

It's more important that ever to prioritize employee experience, reimagine the workplace, and enable everyone to work from anywhere.

Seasonal Release

Winter ’21 Is Live: See What’s Included in This Release

Amanda Lane

New capabilities help unify data and augment personalization.

Digital Transformation

Introducing The 360 Blog From Salesforce

Hayley Nelson

A behind-the-scenes look at the recent transformation of our blog.

Salesforce customer 360 products and services

Digital Transformation

What Does Salesforce Do?

Jody Farrar

Many people ask, “what does Salesforce do?” In this post, we answer some basic questions you have about our company and products. Learn about Salesforce.

Leading Through Change

This Is How Sonos Tripled Online Sales During a Pandemic

Karen Solomon

“We jumped ahead five to 10 years in a quarter,” says Patrick Spence, CEO of Sonos speakers, in conversation with Salesforce's Adam Blitzer. In this live conversation, Spence reveals how DTC sales shot up 300% YOY.

Future of Work

Betting on a Vaccine Soon? Consider These 3 Potential Outcomes

Peter Schwartz

As the availability of a COVID-19 vaccine will affect organizations, business leaders will need to make choices with confidence.

Editors' Picks

How Marriott Hotels Are Planning for the Next Phase of Travel

Karen Solomon

Give Your Work From Home Life a Total Makeover

Ari Bendersky

Making Healthcare People-Centric: 4 Ways to Engage the Entire Provider Ecosystem

Erik Wagner

Featured Series

Tips for Sales Pros

What the most successful reps are doing to drive results despite the pandemic

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Drive Sales Growth With Resources You Already Have

Michael Perla

Sales is tough right now. Reps and leaders need to do more with less. Here’s how to make the most of what you have.

3 Tips From Verizon To Unify Enterprise Sales Teams After a Merger

Heike Young

Here’s the real story of how Verizon successfully merged enterprise sales teams from AOL and Yahoo.

Featured Voices

Tiffani Bova

Global Customer Growth & Innovation Evangelist

Cristina Jones

SVP, Customer, C-Suite Marketing, & Sponsorships

Brian Solis

VP, Global Innovation Evangelist

5 Best Practices We’ve Seen From Our Contact Tracing Deployments

John Conley

CRM translates beautifully to contact tracing, largely because its digital tools and automated workflows minimize the time it takes public health officials to contact those who might have been exposed. Here's our experience with the Rhode Island Department of Health.

two female co-workers looking at desktop computer and smiling

7 Steps To Unify Data and Create Connected Experiences Customers Expect

Katie Dunlap

Information silos and poor data quality can bedevil the delivery of topnotch customer experiences. Here's what to do about that.

Future of Work

COVID Creates Unprecedented Opportunity for CIOs

Lisa Lee

There is an unprecedented urgency for CIOs to drive business transformation and growth as companies adapt to the next normal.

Retail

A Subscription Service Can Increase Your Bottom Line

Erin Dorshorst

Subscribers are an average of 217% more profitable than one-time customers.

Leading Through Change

Insights From Small Business Leaders on Adapting To New Customer Expectations

Suha Saya

Find our latest insight on how small business leaders are successfully navigating change and prioritizing customer experiences during this unusual time.

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