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Back to Campus: University of Kentucky’s Comprehensive Return-to-School Plan

Back to Campus

University of Kentucky’s
COVID-19 Plan

Will they welcome students back or continue with virtual learning this autumn?

Find out

Post-Apocalyptic Shopping and the Case for Optimism

Retail

Post-Apocalyptic Shopping

Companies that can provide convenience and connection have some reasons to be optimistic.

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5 Best Practices We’ve Seen From Our Contact Tracing Deployments

PUBLIC HEALTH

Contact Tracing in America

It’s a key strategy for preventing the spread of COVID-19 — here are the best practices.

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Learn AI With Salesforce: Skill Up on Building a Smarter Business

Aug 05, 2020 By Marco Casalaina

AI Is Helping Teams Right Now: Being More Responsive Is Just the Beginning

AI is supporting businesses and driving growth in many ways. Creating intelligent experiences that empower both businesses and customers is critical during this time. Here are 6 ways AI can help your organization today... Read More

Artificial Intelligence, IT, Einstein

Aug 05, 2020 By Marcus Stevenson

The Importance of Mentorship to Drive Racial Equality in Your Workplace

At Salesforce, equality is a core value, so we created an Equality Mentorship program focused on supporting employees of color through network and wisdom sharing... Read More

Business as a Platform for Change, Salesforce Ohana, Equality

Aug 05, 2020 By Meredith Schmidt

New Data Says Consumers Are Eager to Support Small Businesses, Here’s How to Prepare

Salesforce Research finds consumers want small businesses to succeed during the pandemic. Here's what they need to keep buying... Read More

Reopen Safely, Small Business, Leading Through Change, Research

Aug 04, 2020 By Lisa Lee

4 Possible Pandemic Scenarios Every Retail Bank Needs to Consider

Here are possible pandemic scenarios every retail bank needs to consider, plus five “no-regret” actions to take now... Read More

Reopen Safely, CEO, Financial Services

Aug 03, 2020 By Cristina Jones

News Anchor Robin Roberts on Putting People at the Heart of a Story

“Good Morning America” co-anchor Robin Roberts shares her experience as a woman in the media industry, her journey to overcome cancer, and her belief in the power of inclusive storytelling.... Read More

Business as a Platform for Change, Salesforce Ohana, Leading Through Change

Aug 03, 2020 By Matt Jaffe

Commit to Tough Conversations About Equality

In the latest chapter of our Make Change series, Leading Equality, three unique voices: Soledad O’Brien, Todd Sears, and Deesha Dyer discuss using storytelling to combat racial injustice.... Read More

Business as a Platform for Change, Salesforce Ohana, Equality

Jul 31, 2020 By Shonnah Hughes

Use Surveys to Understand Service Agent Wellness and Increase Productivity

Employee surveys help service managers understand call center and field service agents' feedback and inform business plans. Learn how... Read More

Future of Work, Customer Service, Leading Through Change, Service

Jul 31, 2020 By Brooke Gerhardt

4 Ways AI Can Level Up Your Sales Coaching

AI has been a game changer for Armstrong Steel and its sales leaders. They were able to use Einstein Call Coaching to help sales reps avoid mistakes and save 8% of overall revenue... Read More

Customer Engagement, Sales, Sales Cloud, Manufacturing, Leading Through Change

Jul 31, 2020 By Matt Jaffe

Once Incarcerated, One Business Leader Now Offers Hope for Real Prison Reform; Here’s How

Michelle Cirocco uses her platform as the Executive Director of the Televerde Foundation — and as someone once incarcerated — as a testament to the power of giving people a second chance. Here's how... Read More

Business as a Platform for Change, CEO, Leadership, Leading Through Change

New Shopping Experiences

The Future of Retail

Explore the Brave New World of Shopping in 2020 and Beyond

Most Popular Stories

What Does Salesforce Do?

Avoid Missed Sales Opportunities: How Calavo Growers Keeps Their Pipeline Fresh

Secure Your Small Business On the Cheap, 5 Cybersecurity Tips

Employee Contact Tracing Demo

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Sales

Marketing

Customer Service

Commerce

IT

Small Business

Salesforce.com

What Does Salesforce Do?

University of Kentucky’s
COVID-19 Plan

Post-Apocalyptic Shopping

Contact Tracing in America

AI Is Helping Teams Right Now: Being More Responsive Is Just the Beginning

The Importance of Mentorship to Drive Racial Equality in Your Workplace

New Data Says Consumers Are Eager to Support Small Businesses, Here’s How to Prepare

4 Possible Pandemic Scenarios Every Retail Bank Needs to Consider

News Anchor Robin Roberts on Putting People at the Heart of a Story

Commit to Tough Conversations About Equality

Use Surveys to Understand Service Agent Wellness and Increase Productivity

4 Ways AI Can Level Up Your Sales Coaching

Once Incarcerated, One Business Leader Now Offers Hope for Real Prison Reform; Here’s How

Explore the Brave New World of Shopping in 2020 and Beyond

Most Popular Stories