FUTURE OF WORK

Face Masks in the Workplace

 
 

New Research

Leading Through Change

May 28, 2020 By

How to Use Chatbots to Deal With Surges in Case Volume

Artificial Intelligence, Customer Service, IT, Einstein, Service Cloud, Marketing Automation, Leading Through Change

Snapshot Research Series

May 27, 2020 By

New Data: How to Engage Shoppers Across Generations in the COVID-19 Era and Beyond

Customer Engagement, Commerce, Leading Through Change, Retail, Thought Leadership