tag:blogger.com,1999:blog-58869717738329215852024-12-18T19:29:46.630-08:00Unknownnoreply@blogger.comBlogger1125tag:blogger.com,1999:blog-5886971773832921585.post-9757126301800170792008-09-14T07:59:00.000-07:002008-09-25T03:15:32.220-07:00<span style="font-weight:bold;"><br />Learn Communication Process in 5 Minutes</span><br /><span style="font-weight:bold;"><br />Q 1. What is noise in <a href="http://bookghar.com/Management%20book.html">communication Process</a>?</span><br /><br />Ans. When there is communication gap between the sender of the message and receiver of the message due to talking, interruption, machines, misperception, phone ringing etc is called noise. <br /><span style="font-weight:bold;"><br />Q 2. Explain verbal/oral communication?</span><br /><br />Ans. When the communication takes place in the form of telephone conversation, loud speaker announcement, conferences etc. is called verbal communication. <br /><span style="font-weight:bold;"><br />Q 3. Explain non-verbal / written communication?</span><br /><br />Ans. When the communication takes place in the form of letters, memos, notices etc. is called written communication. <br /><span style="font-weight:bold;"><br />Q 4. Explain the ten commandment of a good communication given by American Management Association?</span><br /><br />Ans. 1 Clarifying before to communication<br /><br /> 2. Be a Good listener.<br /> 3. Actions must be constant with communication<br /> 4. Consider the content of the message<br /> 5. Purpose of communication<br /> 6. It helps the receiver to understand the message.<br /> 7. It requires following up.<br /> 8. Speak the same language<br /> 9. Consult other to obtain their support by the communication<br /> 10. Understand the human and physical environment<br /><span style="font-weight:bold;"><br /> <br /><br />Q 5 . Explain barriers to <a href="http://bookghar.com/Marketing.html">effective communication</a>?</span><br /><br />Ans. (i) Lack of Openness: When a Person does not have trust or believe on you or even he does not give you respect communication gap takes place. <br /><br /> 2. Filtering: It means when a person wants to harm you by giving bad news also makes the process of communication ineffective.<br /> <br /> 3. Assumptions: Assumptions may also create communication barrier.<br /><br /> <br /><br /> 4. For example Mr. A sends the message to Mr. B, Mr. A may not assumed that Mr. B understood the message.<br /> 5. Fear: when the Communicator sends the message under tension or nervousness to the receiver. It also disturbs the effective communication process.<br /> 6. Language: Language problem also creates barriers in communication.<br /><br /> <br /><br /> For Example: Superior tells subordinate that I will pay you but subordinate understands this pay as bonus or other benefits. <br /> <br /><span style="font-weight:bold;"><br />Q 6. What are the Principles of effective communication?</span><br /><br />Ans. (i) Simple <a href="http://bookghar.com/Business%20Administration.html">language</a> should be used.<br /><br /> 2. Communication should be taken in the personal form.<br /> 3. Proper feed back should be given by the receiver.<br /> 4. Receiver must understand / listen the message very carefully.<br /> 5. Proper organizational structures are designed & developed.<br /> 6. Create proper environment for the expression of ideas & beliefs.Unknownnoreply@blogger.com0