A fit body, career, spirit

Goodbye 2014. Hello 2015!

2014-12-31T19:55:00.003-08:00

I am thankful to have experienced another year of life. I returned to work in higher education, ran another half-marathon, spent Christmas with my sisters, and continued my journey toward a PhD. If you know me well, you know that I am always talking about "those three things." Whatever goals or thoughts you have, boiling it down to "three things" makes it all seem manageable and meaningful. Once you begin to manage it and make meaning of it...you can accomplish it.

I don't make New Year's resolutions so I typically take the time before the new year begins to set three major life goals. Before I set my personal life goals, I reflect on my actions of the past year and review my principles of behavior at home, work, and in my community.

1. Avoid toxic people. I am generally a positive person. But sometimes I lose my joy. In 2015, I want to be deliberate in avoiding toxic conversations which are joy stealers. It takes courage to refuse to participate in conversations where others constantly criticize, judge, or discourage. I seek to avoid being the person who initiates these conversations, participates or even passively listens to them. I want to surround myself with positive, growing, intelligent, vibrant people. I will redirect or intentionally avoid toxicity. Eleanor Roosevelt said it best, "Great minds discuss ideas; Average minds discuss events; Small minds discuss people." What are the majority of your conversations about? Ideas? events? or people?

2. Develop broader circles closer to home. I continue to observe young adults and church groups going on "mission" trips to Africa or even tourist destinations like Dubai and Paris for "mission" work. It all sounds so noble. I have watched as Facebook friends adopt foreign babies yet do not have friendships with a person of another nationality within their own church or personal circles. While there are great needs in other countries, we have a lot of work to do right here in the United States. My heart yearns for our society to focus less on external differences such as gender and race. In 2015, I hope we can all have more expansive minds and initiate conversations or friendships with people outside our typical comfort zones. This is how we will grow and find new answers to old problems. I hope to continue to have healthy, growing, diverse friendships within my own backyard.

3. Stop assuming. Many of us have Facebook, Twitter, Instagram, Google+ and LinkedIn accounts. The snapshot of someone's life on Facebook may cause you to think your life is not perfect. Just remember, social media allows us to share only the positive highlights. Life outside our smartphones and computer screens may be vastly different from what's posted online. In 2015, I want to spend more time talking to people. I want to build deeper, more meaningful relationships personally and professionally. Lasting relationships are always made stronger in person. If you really want to know about a person or gain true perspective, talk to them. Don't assume you know anything about someone because of what you see of their life on Facebook or Instagram.

As 2015 looms near, I hope to intentionally practice the principles and concepts that demonstrate my greater calling, Christian faith, and acknowledgement of that which is bigger than myself. I find this especially important at work and when leading or participating in any type of team situation. Perhaps we should all be mindful about basic tenets like: forgiveness, honesty, encouragement, grace, and kindness. How do you consistently apply your beliefs at work, home, in school, or where ever you are?

Find a quiet place this week, grab a cup of tea and in a mindset of calm, write out three goals or even three words that guide your intentions for 2015. I am always hopeful things will get better every year I am alive. It starts with me...and you. Let's go. Be.the.one.

Learning to Walk Again

2014-06-30T21:31:00.001-07:00

It had been another fourteen hour day with no lunch break and barely leaving my desk. I left the office that night with tight shoulders and a feeling of extreme fatigue. I walked past the security guard to the parking garage and my car seemed to drive itself home. As I crawled into bed, I fell into a restless night of sleep knowing I would have to do it all again tomorrow. My mind, body, and spirit had become so fatigued I could no longer sleep soundly. I gained weight because there was no time to workout. I was becoming uncomfortable in my own skin. I had no time to make new friends after almost a year of living in a fabulous new city because I was always working. The slightest error or problem at work would cause me to weep and become withdrawn. I constantly asked myself if there would ever be a time I'd feel like I'd accomplished something of value and worth? After the many personal challenges of 2013, I was heading down a path of internal destruction. With all of the career coaching I had given others, I knew it was up to me to reclaim a healthy mind, body, and spirit.

Looking back it seems obvious now. My return to a business environment was only placed in my path to remind me of my true calling and passion. There were moments during the past year that I truly enjoyed my work. But I knew it was not fulfilling my deepest calling and did not allow me to be my best self. Without the richness of personal or professional support systems, I could not make smart decisons or perform at my truest level of excellence. I longed for thoughtful, supportive conversations with colleagues. I longed for interactions where I could mentor and encourage others. I longed to be able to trust my decisions and intellect. Everyday there was unnecessary scrutiny and a new decision to be made with little time for depth. While I enjoy a fast paced, energetic environment, this had become unhealthy. For some, this was an exciting and prestigious way to work. For me, it was draining and dangerous for my wholeness. I was eating more and sleeping less. Researchers have coined a phrase called "decision fatigue." The findings indicate that there is a finite store of mental energy for exerting self-control when faced with constant decisions under pressure (Baumeister & Vohs, 2007). The simple act of making decisions progressively depletes our ability to make them well. I found myself agreeing to things that I would never find acceptable outside of this fatigued physical and mental state of mind. My values, priorities and leadership style were becoming deeply incongurent. I was not positively motivated and had become physically and emotionally depleted.

After one particularly late evening at the office, I was reading some of the writings of Nipun Mehta and realized I required a more peaceful, supportive existence in both my professional and personal life. Mehta offers a simple thought process in recounting his walking pilgrmage across rural India. His acronym for WALK still speaks volumes to me:

The W in WALK stands for Witness. "When you walk, you quite literally see more. Your field of vision is nearly 180 degrees, compared to 40 degrees when you are traveling at 62 mph. Higher speeds smudge our peripheral vision, whereas walking actually broadens your canvas and dramatically shifts the objects of your attention. A walking pace is the speed of community. Where high speeds facilitate separation, a slower pace gifts us an opportunity to commune."

The A in WALK stands for Accept. "When walking in this way, you place yourself in the palm of the universe, and face its realities head on. Mehta writes, "We walked at the peak of summer, in merciless temperatures hovering above 120 degrees. Sometimes we were hungry, exhausted and even frustrated. Our bodies ached for just that extra drink of water, a few more moments in the shade, or just that little spark of human kindness. Many times we received that extra bit, and our hearts would overflow with gratitude. But sometimes we were abruptly refused, and we had to cultivate the capacity to accept the gifts hidden in even the most challenging of moments. So I encourage you to cultivate equanimity and accept whatever life tosses into your laps -- when you do that, you will be blessed with the insight of an inner transformation that is yours to keep for all of time."

The L in WALK stands for Love. "The more we learned from nature, and built a kind of inner resilience to external circumstances, the more we fell into our natural state -- which was to be loving. In our dominant paradigm, Hollywood has insidiously co-opted the word, but the love I’m talking about here is the kind of love that only knows one thing -- to give with no strings attached. Purely. Selflessly. Oscar Wilde once quipped, “Now-a-days, people know the price of everything, but the value of nothing.” We have forgotten how to value things without a price tag. Hence, when we get to our most abundant gifts -- like attention, insight, compassion -- we confuse their worth because they’re priceless. Metha noticed that in urban cities, the people he encountered began with an unspoken wariness: “Why are you doing this? What do you want from me?” In the countryside, villagers almost always met him with an open-hearted curiosity launching straight in with: "What’s your story?”
The next line in Metha's essay took me to a deep place of knowing." He writes, "In the villages, your worth wasn’t assessed by your business card, professional network or your salary. That innate simplicity allowed them to love life and cherish all its connections."

The K in WALK stands for Know thyself. "Sages have long informed us that when we serve others unconditionally, we shift from the me-to-the-we and connect more deeply with the other. That matrix of inter-connections allows for a profound quality of mental quietude. Like a still lake undisturbed by waves or ripples, we are then able to see clearly into who we are and how we can live in deep harmony with the environment around us. When one foot walks, the other rests. Doing and being have to be in balance. Our rational mind wants to rightfully ensure progress, but our intuitive mind also needs space for the emergent, unknown and unplanned to arise. Doing is certainly important, but when we aren't aware of our internal ecosystem, we get so vested in our plans and actions, that we don't notice the buildup of mental residue. Over time, that unconscious internal noise starts polluting our motivations, our ethics and our spirit. And so, it is critical to still the mind. A melody, after all, can only be created with the silence in between the notes (Methta, 2005, 2012).

And there it is. I have chosen to walk. No anger, no regrets, no wasted time. I am learning to walk again while healing my mind, body, and spirit. It is with gratitude that through a painful experience, I have returned to my true path. I have chosen to return to completing my PhD and pursuing a career in higher education. No big titles or the glamorous perks of corporate life, but I am able to hear myself think again. I can even trust my decisions, leadership abilities, and use my God-given talents. I am encouraged to continue my pursuit of my PhD by my colleagues. I am awakened in the mornings ready to mentor, encourage, and give of myself to my students and staff. That is my calling. That is my path. I am going to continue walking it. I might even run again! Walk with joy and peace where ever the path takes you.

Careers, Confidence and Confusion

2014-03-19T19:31:00.001-07:00

Last night while speaking to and interacting with Arizona State University students, many of them graduating in May, I noticed a familiar look of concern and bewilderment across their faces. After spending six years of my life as a university career coach, adjunct professor and student adviser, I know the look. Everyone wants the secret sauce to getting a job or finding a career path. Here's a bit of the advice I offered:

1) Get experience in the world of work and in navigating life. That includes everything from studying abroad to volunteering to being a lifeguard during the summer. Every experience matters and employers pay attention to more than your GPA. They want to know you can navigate life. Package your expereinces in away that gives the employer a reason to believe you can do the job.

2) Be flexible. Be brave. You may have to move to a new city, state or country for a job. Say yes to opportunities to find out what you like and don't like. If you choose not to move, you are choosing to accept what is available in the job market where you have chosen to stay.

3) Your degree is only an invitation to the party. Your personality, attitude, intelligent questions, prior experiences get you in the door. Your eagerness to learn and listen keeps you at the party. People hire people who are intelligent, kind, authentic and who get things done.

4) Make your experiences relevant to employers. Confidently package what you have done. Stop apologizing for what you have not done. Your study abroad trip, internship, volunteer work, part-time job demonstrate something about you. Tell your story in a compelling and relevant way.

5) Believe that you are created for a unique purpose, even if you don't know what it is yet. Stop comparing yourself to others. Everyone is equipped with a specific set of strengths, gifts and talents. You have to try new and sometimes uncomfortable things to discover what they are.

6) Careers rarely move in a straight line. Do not fear the zigzag. Just keep moving forward in the discovery process. Life is too full of change to be afraid of it. Believe your dreams are possible.

Those of us in higher ed have not always painted an accurate picture for students of careers and discovering your life's purpose. I am sorry for that. Students, please stop taking advice from everyone who wants to give it to you. Talk to and listen to those who know the current employer trends and thinking in the job market. Make sure your advisers have experienced life themselves. One day I want to write the ultimate career guide for undergraduates. For now, this will do.

What do you think?

February is over, now I can say it...

2014-03-02T09:24:00.003-08:00

Thanks for the requests. As promised, here are the highlights from my recent rant:

As part of my doctoral coursework, I had to take a diversity and social justice class. Since then, I have had a heightened awareness of race in America. Every February it becomes even more elevated.

February is designated as Black History Month. The concept of Black History month began in 1915 by Carter G. Woodson, an alumnus of the University of Chicago. Woodson was living in Washington, DC and traveled back to Illinois to celebrate the 50^th anniversary of the emancipation sponsored by the state. It was during this time he posed the idea of highlighting the contributions of Black Americans during the month of February. It is said that Woodson chose February because it encompassed the birthdays of two great Americans who shaped African American history, Abraham Lincoln and Frederick Douglas.

I appreciate and understand the idea behind Black History Month, yet I am saddened by the need for it. Isn't Black History American History? During the month of February, we see public service announcements sponsored by corporations who tell us about historic or contemporary famous black people. Children have programs at school, churches may bring in speakers and we all feel good about doing the right thing in February. Do we talk about are these contributions as part of the study of great Americans within a context of American history? Are we including diverse speakers with diverse points of view in our church and school programs throughout the year? Why do we have to wait until February?

Throughout our daily lives, we are creating more history than we recognize. Whether we choose to admit it, race and gender play a pivotal role in how we perceive, interact and communicate with each other. It is influenced by our parents/relatives, the city/state we lived in during our formative years, religious/political leanings and our current/past personal interactions with individuals of a different race or gender. Having lived in several multiple regions of the United States and from international travel, I can honestly say we all harbor poorly informed ideas of each other. All races. All cities. All states.

Even if you disagree with my religious or political leanings, I am personally called to think deeper than gender and race. I don't claim to have an answer, but I certainly wish we could engage in more courageous conversations on this topic. We all carry our silent attitudes and wounds. I'm tired of watching people pretend. I'm tired of micro-aggression. I'm tired of everyone walking on egg shells. Why are we so afraid to have a conversation? Are we embarrassed that we don't know more or just pleased with the status quo?

In moving around the country, I am sometimes saddened by how many social and professional circles exclude me because of the assumptions that come with my gender and ethnicity. You might be surprised by my interests. They might be the same as yours. If they are not, we can still find ways to grow in community. Maybe we should step out of our comfort zones and go where we are not in the majority. Maybe we just try to do more things together than separately. The exclusion hurts us all more than anything. I am not angry about it, just observant and disappointed. In the workplace, many people respond defensively and dramatically to simple questions or comments when posed by women and persons of color. Keep calm. Just asking. Carry on. How can we do a better job of listening without reacting or taking everything so personally? How do we appreciate seeing a situation through another persons lens?

Then there's the rare and awkward moments when we actually try have to face conversations about race. Some people fumble around with political correctness, jokes or just hide behind religious and denominational tenets. Political correctness is often taken to to extreme but also I am smart enough to know when we dance on the edge of deeply held prejudices it impedes growth and progress. It hinders heartfelt conversations. It creates inauthentic interactions. I am so over it.

The age old question is how do we engage in this missing and often frightening conversation? My heart sinks when people go on mission trips to Africa yet are fearful to engage in a conversation with a black person in their church, workplace, or local community. The only answer I have to changing hearts is that we actually get to know each other. If you are a person in the majority, don't always seek to be the savior of someone of a different race. Find your intellectual and social equal who is of another race or gender. Learn more about what they think and feel. You may not agree and that's okay too. Stop being angry with each other. I'm not. Just tired of the same old reasons why there's a problem.

A solution often offered in the workplace is to conduct "diversity or sensitivity training." This frequently means individuals with good intentions try to teach everyone how to be more "politically correct and respectful." It fails every time. We all have experienced "diversity fatigue" and the eye rolling that goes on when playing the interactive diversity games that are often part of this type of training. You know that one "friend" you have that informs your thinking about race or gender? We would all do well to remember, one person does not speak for an entire race. Building ongoing relationships matters more than a day or week of training.

I know. Now you're going to avoid talking to me because I'm one of the angry ones. Nope. Wrong again. The difference between greatness and mediocrity lies in the courage of developing one relationship at a time and talking about it. There are many reasons NOT to like being around me, I just hope race and gender are not among them. Maybe we should change the name "Black History Month" to "Cultural Competency Month." I just want to move into authentic fellowship in the spaces I occupy. Who's with me? Leave your comments below. Anger, negativity and ignorance will be deleted
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2013 Raw Realizations in three C's

2014-01-01T10:23:00.002-08:00

Goodbye 2013.
Many will wax poetic about you. I have no grand messages or brilliant declarations. This past year has been an awakening of the deepest parts of my soul. I want to grasp and positively use the pain of this awakening. I don't make resolutions but I do plan to keep moving forward with my life goals. The words written here are for my own reflection and renewal. Perhaps someone else will find truth or an insight that might bring healing.

My 2013 has been navigated in less than perfect circumstances. I have been fully bent but not broken. I have arrived at some raw realizations as a result of 2013. So here they are in three words (with a few explanations):

Change. Early in the year, I moved again to a much bigger city. I changed jobs. I changed industries. The change became even more difficult as I recovered from a lingering illness that caused extreme fatigue. I survived a car accident. My car was totaled. My mom died. I've felt alone and misunderstood as toxic people appeared out of nowhere and seemed to be everywhere. Through it all, I have discovered I cannot negotiate life alone. We all need encouragement and love no matter how strong we appear. My husband and my sister, Connie, have loved me consistently and been a source of unimaginable support. And that's all you need--one or two people to love you like crazy. I know I have changed this year. I have become more aware of suffering and unspoken pain. It has moved me from being concerned generally about others to being concerned viscerally for them. Through my own changes, I am more thankful for family and friends who love me even when I have not been easy to love. We all need wind beneath our wings...corny I know, but listen to the words of the song sung by Bette Midler here, it is real to me in so many ways.

Cry. When we are born we cry. When someone dies we cry. My mom died in August of 2013. I cried a lot. I cried more than I expected. And even months later, I find it difficult to control when or where I might start crying. I have cried around people who could care less that I was crying. I have quietly cried in the restroom stall at work. I've cried sitting in my car in the parking lot as I see an old woman navigating the grocery store. Tears are starting to form just writing this. So what. No one can determine how you will grieve. You are forever changed when you lose your mother. You possess a new gravitas once you have lost both parents. After talking with others who have lost a parent and been through the grief process, I am told it will get better but will never go away. So I cry when I need to. It cleanses my soul. It allows me to bend and not break. If you see me somewhere crying in 2014, just hand me a tissue or give me a hug. I'll do the same for you.

Consider. During this tough year, I had to seriously consider how I would react to adversity and who I would be on the other side of it. I think about reactions, behaviors and communication styles frequently for purposes of continuous self-improvement, but it took on new significance this year. As I try to gain clarity around my dissertation thesis, I have been reading a lot about psychological capital. I wonder how and why some people thrive in certain environments and circumstances while others crumble. The concept of psychological capital is one of the best explanations I've found. According to Luthans, Youssef & Avolio (Oxford University Press, 2007), psychological capital is defined as "an individual's positive state of development" and is characterized by hope, efficacy, resilience and optimism. Here's how the researchers define those characteristics:
Hope. Persevering toward goals and when necessary, redirecting paths to goals.
Efficacy. Having confidence to give the necessary effort to succeed at challenging tasks.
Resilience. Bouncing back when beset by problems and adversity.
Optimism. Making positive attribution and expectation about succeeding now and in the future.

Hope, Efficacy, Resilience and Optimism. HERO. I seek to have these HERO characteristics as 2014 unfolds. Yeah, I want to be a hero. Maybe even a superhero. I want to be more considerate of others. I want to overcome pettiness. I want to trust more. I want to have a good belly laugh at least once a day. I want to dance more.I want to have honest conversations with authentic people. I want to get on with a life that energizes my soul. I want to help others find meaning and make meaning. 2013 has prepared the way. My faith reminds me there is joy and possibility awaiting in 2014. I will seek joy with open arms and a changed heart.

Sydney, Australia 2014. Bringing in the New Year!

Goodbye 2013. I am better, not bitter. I'm bending but not broken. Thank you for three C's and the raw realizations. Welcome 2014. I seek new adventures and a pure joy that reverberates in the presence of others. Be kinder. Be gentler. Someone needs that from you and me. We are more than conquerors. We are over-comers. Go!

Happy New Year. Leave a comment for me below. Let's learn from each other.

The Longest Walk

2013-12-07T18:43:00.000-08:00

My heart is breaking as I remember this giant of a man and his contributions to human rights and social justice. He sacrificed his marriage, time with his children and best years of his life to ensure freedom for others. He taught us dignity, grace and forgiveness. I am inspired that he lived on this earth during my lifetime.

Many have and will honor his memory. A prayer released Friday by Cape Town Archbishop Thabo Makgoba captured the essence and impact of this great man:

Go forth, revolutionary and loving soul, on your journey out of this world, in the name of God, who created you, suffered with you and liberated you. Go home Madiba, you have selflessly done all that is good, noble and honourable for God's people. We will continue where you have left off, the Lord being our helper."

Rest in peace, Madiba. You completed your long walk to freedom with grace, dignity and forgiveness. Thank you for what you taught us.

Does Bullying Exist in the Workplace?

2013-11-17T17:54:00.003-08:00

The national coverage of the bullying incident reported by a player on the Miami Dolphins football team continues to dominate the news. As this story unfolds, it appears that bullying is no longer happening only to high school students. Big, strong football players can become overwhelmed by it too.

As a doctoral student studying organizational leadership and as a former career coach to college students, I began to wonder why this phenomenon appears to be growing in businesses across America. According to a recent workplace survey, one in three people say they have encountered intense hostility and hazing in the workplace. Much of it goes undetected because people live in fear of losing their jobs.

In many cases, the workplace bully exhibits very specific and consistent behaviors. These may include making fun of the employee's speech, looks or other physical attributes in front of others or making demeaning comments when the employee offers an opinion or attempts to contribute professionally. Often these behaviors are conducted in front of others which only adds to the humiliation. The unseen behaviors may involve stealing ideas, criticizing every task or amplifying minor errors that are not business or task critical.

Workplace bullying has been shown to affect individual productivity as well as the bullied individual's physical and mental health. The bullied person can sink into isolating actions and depression which only makes them less pleasant to be around and gives the bully further ammunition. Productivity may decrease due to the bullied person taking more sick days. When the bullied employee is at work, errors may increase due to the lack of sleep and emotional fatigue.

So why wouldn't a person report this torture? Typically conversations with Human Resources professionals have left the bullied person hopeless. Human Resources staff are powerless or politically inclined to maintain the status quo. Even worse, if a human resources professional intervenes, the bullying may become more intense. In some workplaces, speaking up against a co-worker or bully boss only make things worse, so it continues to go on unreported.

A 2007 Workplace Bullying Institute survey shows, 53 percent of employers did nothing when an employee reported a workplace bullying incident. In 30 percent of cases, the person who complained got fired. If the person did not get fired, they were labeled a complainer, trouble-maker and socially ostracized. Additionally, the bullied employee's performance was more closely scrutinized making being productive virtually impossible.

All leaders know that every work environment has a dominant culture and expected performance norms. While leaders are not required to provide a stress free environment, bullying can cost a business greatly. The problem is that bullying affects everyone, not just the bullied person. Research has shown that turnover increases, morale decreases, and team performance may also decline when they observe bullying behavior toward a co-worker. Team members become very tight-lipped and robotic causing the work environment to lose its energy and creativity.

Here a few tips for a person experiencing bullying and one for leaders:

1) Bullies exist because organizations allow them to. If the bully is thriving, it speaks to the organization's values. The bully may be a high performer or have great personal relationships with those in authority. If attempts to have honest conversations with human resources, senior leaders or the bully have failed--decide if it is worth it to stay. No job is worth losing your confidence and positive performance track record.

2) Find a support system outside of your organization. While it may difficult to avoid going home complaining to family and friends, try to participate in activities that bring you joy and energy outside of work. Since exercise reduces stress, be sure to exercise everyday and get a good night's rest (at least 8 hours of sleep) to protect your physical and mental health.

3) Guard your heart. If you cannot immediately remove yourself from the situation, try to forgive the bully. When we don't forgive, we carry more of the burden than the person who has wronged us. Bullies are often insecure individuals. Make peace with yourself if you cannot make peace with the bully. Try to stay positive within the workplace and avoid making negative comments about the bully to co-workers.

4) Leaders, take it seriously. Leaders who fail to intervene after being made aware of bullying are equally responsible. As mentioned in number one above: bullies exist because organizations allow them to. Leaders need to try to avoid surface interventions, taking sides or ignoring the problem. Find was to mediate and resolve the concern even if it means mixing up teams. If the bully is a high performer you may be more inclined to let it go. Bullying negatively affects the bottom line, increases team turnover and reduces productivity of teams.

It is difficult to understand a painful situation like bullying if it is happening to you. Never stop believing there is good in the world. There is hope. There is a brighter future. Mark Nepo says it best, "To be broken is no reason to see all things as broken." You will return to joy and energy.

I want to hear from you. Do you think workplace bullying is real or have we become a nation of whiners? Leave your comments below.

Hope Anchors the Soul

2013-09-16T21:08:00.002-07:00

Have you ever felt your life spinning out of control? Whether it's consequences from decisions we've made, or life happening around us, many people are dealing with great personal pain. In recent months, I thought my life was settling down after recovering from pneumonia, starting a new job and moving to a new state. Then my mom passed away.

It was Friday, August 2, 2013. That morning, I'd spoken to my sister and told her not to tell mom I was coming home to Wisconsin for the weekend because I wanted to surprise mom. A few hours later that same sister called with the news that would change everything. "Karen you need to get here now. Mom just died." My mother had been struggling with the effects of Alzheimer's disease for over two years, yet one can never truly prepare for the moment. It's the moment of hearing the words "Mom died." Then in a dreamlike state you get on planes, make funeral arrangements, greet family and friends. You walk past people doing normal things, living life with loved ones and all you want to do is cry out in grief. I cannot even begin to unfold the complexities of grief, but I know that losing my mom has changed me. No matter how close or distant you are, nor how young or old your mom--a mother's bond is the strongest of all family connections. Losing my mom has indeed been a defining moment. I'm sure I'll write more about that sometime soon.

After returning to work and my new normal, I was sure that I was done with the drama that has etched this year in my mind. Nope not yet. This past week, I was in a traffic accident. I am thankful I walked away from the wreck just a little shaken and sore. My car, well that's another story. Dealing with the insurance company, not having a car to get to work and just the burden of another problem, have tested my resolve. With my husband working in another city and being new to the area, I felt so alone as I was once again left to deal with my physical and emotional circumstances of this minor traffic accident. Many people tell me they admire how strong I am. Some days I don't feel so strong. Most days I just need a hug.

I am not sharing these things to gain pity. I know there are others who have experienced far worse things than me. I share these things to remind myself and others that every where you turn there could be someone experiencing pain that you don't always see on the outside. My faith has taught me to everything there is a reason and a season--even when your heart is breaking, your body is exhausted and you don't understand any of it. 2013 has been my season in the wilderness.

For me, the only healing I can find comes from having hope. I recently came across some words of wisdom from Rick Warren, Pastor of Saddleback Church and author of The Purpose Driven Life. His tips for winning with the cards we have been dealt, resonate with me. Warren says, we all have been dealt five cards. Most of them we cannot change but one of them we can control.

1) Chemistry
The first card represents the body people are given and the chemistry that makes up their physical characteristics. We have no control over how we were created physically. While I agree that we have no control how we were physically created, I do believe that we must always take care of the one body God has given us. Even when I am overwhelmed, I try to exercise and eat nutritious foods.

2) Connections
We were made to be in relationship with others. We are wired to be connected. We all need support systems in our lives. This has been a tough one for me as I have moved to various cities throughout my career. Even when I've lived in a new place, I have often felt like a fish out of water. I have one, maybe two friends from long ago who live in different cities. I do not have the depth of connected, local friends who can support me in times of need and simply grab my hand to walk through life with me. I won't give up. I know that finding true friends is a process that requires an investment of time and shared life experiences.

3) Circumstances
We have no control over who our parents are or where we were born. Many times, we give this card way too much power. We all know we can't control circumstances. After losing my mom and being in a car accident, I have learned this in a real way. Even when you try to do things "right," negative circumstances can occur in our lives. The difference is how you choose to accept, deny or deal with the circumstances.

4) Consciousness
When it comes to this card it is all about the way you think. The way you think affects the way you act. If you want to change the way you act, start with your thoughts. If I'm acting depressed, it's because I feel depressed. You can't change a feeling – but you can change a thought. This one rings true. When I focus on all of my problems, I notice how others cannot see or experience the joy, love and openness in my heart. My entire demeanor changes. Whatever gets your attention, gets you.

5) Choices
This is the only card that you CAN control. It is the card that can either make or break the entire hand you've been dealt. It is truly the wild card. We have the power to change the direction of our lives by our choices. Perhaps God gave us the gift of choice because it can redirect all of the other cards. So today, I choose hope.

Even though I am weary and bending in the storms of life--I choose hope. When I focus on hope I am empowered to reshuffle all the other cards I have been dealt. I can only deal with life one day at at time. And I know I'll get through to the other side of all of this. One hope at a time. Helping someone in need. Encouraging someone in pain. I choose hope.What will you choose as your "wild card" to play the hand you've been dealt? Leave your hopeful comments below...

How are you using your 1440 minutes?

2013-06-29T12:27:00.004-07:00

I've been thinking a lot about time lately. Life is composed of days, weeks, months and minutes. There are a limited number of minutes in each day. A total of 1440 to be exact.

Over the past two months, I have felt deeply out of balance due to the many life changes and demands on my time. I left a job I loved, became quite ill with pneumonia, moved to a new state, started a new job in a new industry all while trying to complete doctoral coursework. These past two months have forced me to become hyper-aware of time and thoughtful about how I spend it. Here's what I have learned so far:

1. Build in thinking and planning time. Each day we react and rush around to get everything done and try to stay ahead of the next demand. Somehow we equate speed with effectiveness. Indeed speed and responsiveness matter greatly in business and in life. When you answer questions or resolve a problem quickly you are showing you care enough to honor the request of another. But in our rush to "do" we have stopped thinking about what we're doing. We simply run from one thing to another with no time to truly ask ourselves, "is this necessary?" I've learned that thinking plus planning actually equates to greater speed. I'd suggest that we would be even more nimble and excellent in our actions armed with a thoughtful plan. Thinking and planning should never slow you or others down, they should in fact, make you and others more efficient and effective. Build thinking and planning time into your day, week, month or even year.

2. Choose to whom you gift time. Family, friends, church members, professors and employers will require your time daily. Giving your time to them is a precious, personal and sometimes emotional gift. I do not believe one can ever find a perfect balance when everyone needs something from you. However, I have learned that we must always negotiate and counterbalance the many demands of a well-lived life with the things that bring us joy. There are indeed things we are required to do everyday. Sometimes we cannot change that. Yet, we always have some freedom to choose how to counterbalance the stress of life's daily requirements. Give time to the people and activities that bring you joy or allow you to re-charge while helping someone else. What makes you smile? What can you do to make another person smile? Try to do more of those things.

3. Include rest and rejuvenation time. There will always be deadlines and demands. Yet, it is important to shut off your technology and spend time listening, resting, reflecting and rejuvenating. That will take a different form for all of us. No matter how important your job, family, friends, church or other responsibilities, you will better serve all of it if you periodically remove yourself from it. Things won't fall apart without you. If they do, maybe you have taken on too much alone. If they don't fall apart, you will have learned a great lesson. Turn it off. It's good for your mind, body and spirit. Be still and know.

4. Respect the physical body.We are not effective when we disrespect the 1440 minutes in each day. We become irritable, emotionally charged, physically ill or just plain unhappy. Well, maybe that's just how it affects me. Nope. Some highly intelligent people have done research on how the human body is negatively affected by the stress of daily time pressures. This can lead to lack of sleep, weight gain, headaches, low immunity and overall irritability. We are not able to give our best professionally, emotionally or spiritually when we fill every minute in every day with activity. Get some exercise, or as I like to call it, "intentional movement." Sugar and caffeine only offer a temporary boost of energy. Eat less processed foods and more natural foods. Get 6-8 hours of sleep. Respect your mind and body.

Take a moment to write down how you use your 1440 minutes. Write down 1440 on a sheet of paper, then start subtracting chunks of time (in minutes) from that number. What is left? When I did it I ended up with a minus 95 minutes each day--sometimes more. Scary. Find ways to counterbalance those things that suck up more than their fair share of your 1440 minutes. You might even have to say no to someone. Once you do, you'll be stronger, smarter, happier and more fun to be around. As for me, I'm going to go for a run, then get a massage and take a nap. By the way, there are 525,600 minutes in a year. Here's the song to prove it.

What have you learned about time? I'd love to hear from you. Leave a comment below.

What's on your leader's and team member's workplace wish lists?

2013-05-13T18:15:00.004-07:00

The workplace is a tapestry of attitudes, beliefs, cultures, generations, and habits. Dump that into a cubicle with different ways of getting things done and it's like sharing a bathroom with a messy teenage sibling. Sometimes we see things we don't want to see. Towels on the floor. Sometimes we are frustrated and get angry. What if we started every day seeking to understand workplace dynamics from each other's vantage point? Would that change how we communicate, lead, trust, and experience work? In the interest of trying to help leaders and teams thrive, I asked some effective leaders and high performing team members what was on their workplace relationship wish list. Here are my non-scientific results from both perspectives:

The Leader's List for Team Members
1. Be reliable. When I ask you to do something, do it promptly. If I do not give you clear instruction or a deadline, ask me about it. I'm busy and not perfect. I am secure enough to delegate and trust you to get it done. But don't be afraid to ask questions. If I am causing delay in you completing a task, let me know.
2. Don't just tell me what you think I want to hear. Have the professional courage to honestly discuss your workload, personal concerns, organizational politics, and ideas to improve our work processes. But let's trust each other enough to talk candidly. I am confident enough to hear opposing views. All of your ideas may not be implemented and I may not be able to solve any of it. But talking it out helps us both.
3. If you make a mistake, own it. Don't avoid it, blame others, or become defensive. Sincerely apologize, discuss it with me, and learn from it. Everyone makes mistakes. It's how you respond that causes me to have a reaction of irritation or understanding. But, my worst fear is that you will make me look bad to others. While perfection causes paralysis, I do want you to do your job with excellence.
4. We will disagree. Try to understand company expectations, my preferred work style, my definition of service, and how I lead. I'll try to understand yours too. I am being asked to deliver results. I don't make this stuff up just to terrorize you. It may be uncomfortable for both of us.
5. Avoid being an expert at pointing out problems. Come to me with thoughtful solutions and creative new ideas to address problems that you see. I will listen. Sometimes the organization is not ready for your ideas, or mine. We can still do our best.

The Team Member's List for the Leader
1. Let me do my job. You hired me because I obviously have some intelligence and talents. My approach to work may be different from yours, but I will get it done. Trust me, guide me when necessary, and move out of the way.
2. Celebrate success. It's motivating to be encouraged for a job well done. Saying "thank you" for small things is nice too. But don't patronize me. Authenticity, sincerity, a day off or a bonus wouldn't hurt either.
3. Invest in my professional development. I want to learn from others in my profession and more about broader industry trends. A strong external network is good for our organization. It's good for me too. You don't know everything, neither do I.
4. Be a better listener. I need to know you will listen to my ideas and concerns without judgment. I may need to complain or want to radically change things. I want to know you will listen, offer your perspective, but don't try to solve everything. Avoid over explaining tasks and organizational dynamics. Sometimes I need to experience the organization and not just be told about it.
5. Communicate with clarity. Tell me what you expect of me and how my job contributes to our strategic goals. Make time to create goals and strategies. If you don't know, be secure enough to tell me that too. It's not about you. If I am missing subtle cues tell me, don't block or avoid me.

At the foundation of any healthy relationship is the ongoing effort to try to see things from another person's point of view. Unhealthy relationships cause perfection paralysis, polarization, and pain. We know that our reactions and responses are influenced daily by our owns deeply ingrained thoughts, behaviors, and experiences. To lead or follow you must know yourself. The foundation of a healthy workplace relationship is often built on lofty words--like "trust"and "respect." Trusting is difficult. Respect is complicated. None of it is easy. Yet, we spend too much time at work to be miserable.

It takes maturity, open communication, and compromise from both the leader and team member to enhance a relationship and ultimately perform at the highest levels. You do not have to sacrifice speed, excellence, joy, or satisfaction. There are no perfect leaders nor team members. The journey is arduous, not hopeless. Let's clean up that messy bathroom together. Pick up the towels off the floor. What's on your wish list?

First class or coach?

2013-01-25T19:37:00.002-08:00

In 2010, there was extensive publicity surrounding a Jet Blue flight attendant, Steven Slater. His dramatic exit from his job raised questions about workplace anger. It's reported that Slater used profanities with an unruly passenger, decided to get off the plane, grabbed some beer, deployed the emergency slide, and slid to freedom from his employer. Shortly after this incident, a Facebook page was created in his honor, money was raised for his defense fund after being sued by his employer, and he was hailed a modern day hero. While many people have a bad day at work and think about saying, "take this job and shove it," few act on it. Slater took action in a dramatic and attention-getting fashion. Does that make Slater a hero? I'm not so sure.

In the confinement of the workplace, emotions can spill over at perceived or real inequities. Other life events and pressures only serve to magnify those feelings and thoughts. However, it is rarely appropriate to break into a verbal rage or abruptly leave a job. Bosses can be demanding. Customers can be rude. Co-workers may irritate you. Things may appear to be in disarray. It's enough to make anyone angry. Upon deeper examination, one finds that the rage often stems from the inability to effectively deal with emotions, a lack of courageous communication, and a lack of healthy personal outlets for release. Most people do not know how to engage in healthy disagreement, negotiate deadlines, create timely solutions, or unconditionally accept one another. If you don't share similar ethics, values, or accept the pace of your workplace, it indeed may be time to leave. That's easier said than done when you have financial and family obligations. Yet even in a tough job market, you must move on if things are highly stressful in your workplace.

Rather than exploding at the boss or abruptly leaving your organization, take time to ask yourself what you're looking for in a workplace. Are you flexible or offended when asked to do your job more efficiently or in a different way? Are you secretly harboring prejudices against your boss due to age, ethnicity, or your own pride? Is your anger more reflective of your own insecurities rather than real problems? Do you have healthy stress relievers outside of work (exercise, community service, church, etc.)? If you have a personal support system, does your support system always agree with you or challenge you to see both sides of a situation? If you honestly answered yes to most of these questions, it may be time to leave.

Once you decide to leave your job, nothing is gained by telling people off or avoiding healthy, courageous conversations that might make it better for the next person. When you leave by "sticking it to the man," it speaks volumes about your professionalism and compassion. Or lack of it. Despite his momentary satisfaction and fifteen minutes of fame, the former Jet Blue flight attendant faced criminal charges and it is reported that he could have injured the ground crew and others during his dramatic departure. The slide deployment is believed to have cost the airline $25,000. His fellow flight crew was left picking up the pieces of the damage he caused. Was this behavior irresponsible? Selfish? Courageous?

In my many years of working in various industries and with a wide variety of people, I have observed an abundance of unhealthy resentment in the workplace. We have all complained about a boss or those in leadership positions. Some of it may be justified. But the truth is that there is no perfect boss or work environment. Where ever there are humans, there will be problems. You should never accept insults, public humiliation, or physical harassment by a boss, colleague, or customer. If you are not in a genuinely abusive situation, you may have more time to assess your workplace expectations, then create a thoughtful exit strategy if your expectations do not match the realities of your ideal workplace. If you choose to stay, it means learning to respect personality quirks, adjusting to communication styles, and showing flexibility within the workplace culture. It means trying to anticipate more of what's required and whining less when you disagree. It means asking questions or negotiating deadlines. It means knowing the difference between a valid complaint and when you are simply being a diva. It means rising above conversations that encourage pettiness, insults, or gossip to further feed your dissatisfaction. Ultimately, it is healthier to move on if you don't see a way to thrive in your work environment. Just do it first class.

The Steven Slater story saddens me as I think about the people who blindly supported and encouraged him simply because they too have similar workplace issues. When all is said and done, do you prefer to travel coach or first-class? As a person of deep faith, I try to choose first-class whenever possible. First class is more caring and civilized. If you decide it is time for you to leave, try to do it with grace, dignity, compassion, and thoughtful communication. What do you think? Is that flight attendant a hero or zero? Share your thoughts below...

Honoring my ground crew and Martin Luther King, Jr.

2013-01-21T00:07:00.000-08:00

When I ran the 26.2 miles of the Chicago Marathon in October 2012, my sister referred to herself and the cadre of family and friends supporting me as the "ground crew." During that time, she shared that the origin of the term "ground crew" was a speech by Martin Luther King, Jr. So, I set out to find the speech. The term "ground crew" is referenced in Dr. King's 1964 acceptance speech of the Nobel Peace Prize. No matter your political, religious, or educational interests, this speech is worthy of reading. Today, I honor my Dr. Martin Luther King, Jr. and my personal ground crew.

Martin Luther King' Jr. Nobel Peace Prize Acceptance Speech

Oslo, Norway December 10, 1964

Your Majesty, Your Royal Highness, Mr. President, Excellencies, Ladies and Gentlemen:

I accept the Nobel Prize for Peace at a moment when 22 million Negroes of the United States of America are engaged in a creative battle to end the long night of racial injustice. I accept this award on behalf of a civil rights movement which is moving with determination and a majestic scorn for risk and danger to establish a reign of freedom and a rule of justice. I am mindful that only yesterday in Birmingham, Alabama, our children, crying out for brotherhood, were answered with fire hoses, snarling dogs and even death. I am mindful that only yesterday in Philadelphia, Mississippi, young people seeking to secure the right to vote were brutalized and murdered. And only yesterday more than 40 houses of worship in the State of Mississippi alone were bombed or burned because they offered a sanctuary to those who would not accept segregation. I am mindful that debilitating and grinding poverty afflicts my people and chains them to the lowest rung of the economic ladder.

Therefore, I must ask why this prize is awarded to a movement which is beleaguered and committed to unrelenting struggle; to a movement which has not won the very peace and brotherhood which is the essence of the Nobel Prize.

After contemplation, I conclude that this award which I receive on behalf of that movement is a profound recognition that nonviolence is the answer to the crucial political and moral question of our time - the need for man to overcome oppression and violence without resorting to violence and oppression. Civilization and violence are antithetical concepts. Negroes of the United States, following the people of India, have demonstrated that nonviolence is not sterile passivity, but a powerful moral force which makes for social transformation. Sooner or later all the people of the world will have to discover a way to live together in peace, and thereby transform this pending cosmic elegy into a creative psalm of brotherhood. If this is to be achieved, man must evolve for all human conflict a method which rejects revenge, aggression and retaliation. The foundation of such a method is love.

The tortuous road which has led from Montgomery, Alabama to Oslo bears witness to this truth. This is a road over which millions of Negroes are travelling to find a new sense of dignity. This same road has opened for all Americans a new era of progress and hope. It has led to a new Civil Rights Bill, and it will, I am convinced, be widened and lengthened into a super highway of justice as Negro and white men in increasing numbers create alliances to overcome their common problems.

I accept this award today with an abiding faith in America and an audacious faith in the future of mankind. I refuse to accept despair as the final response to the ambiguities of history. I refuse to accept the idea that the "isness" of man's present nature makes him morally incapable of reaching up for the eternal "oughtness" that forever confronts him. I refuse to accept the idea that man is mere flotsom and jetsom in the river of life, unable to influence the unfolding events which surround him. I refuse to accept the view that mankind is so tragically bound to the starless midnight of racism and war that the bright daybreak of peace and brotherhood can never become a reality.

I refuse to accept the cynical notion that nation after nation must spiral down a militaristic stairway into the hell of thermonuclear destruction. I believe that unarmed truth and unconditional love will have the final word in reality. This is why right temporarily defeated is stronger than evil triumphant. I believe that even amid today's mortar bursts and whining bullets, there is still hope for a brighter tomorrow. I believe that wounded justice, lying prostrate on the blood-flowing streets of our nations, can be lifted from this dust of shame to reign supreme among the children of men. I have the audacity to believe that peoples everywhere can have three meals a day for their bodies, education and culture for their minds, and dignity, equality and freedom for their spirits. I believe that what self-centered men have torn down men other-centered can build up. I still believe that one day mankind will bow before the altars of God and be crowned triumphant over war and bloodshed, and nonviolent redemptive good will proclaim the rule of the land. "And the lion and the lamb shall lie down together and every man shall sit under his own vine and fig tree and none shall be afraid." I still believe that We Shall overcome!

This faith can give us courage to face the uncertainties of the future. It will give our tired feet new strength as we continue our forward stride toward the city of freedom. When our days become dreary with low-hovering clouds and our nights become darker than a thousand midnights, we will know that we are living in the creative turmoil of a genuine civilization struggling to be born.

Today I come to Oslo as a trustee, inspired and with renewed dedication to humanity. I accept this prize on behalf of all men who love peace and brotherhood. I say I come as a trustee, for in the depths of my heart I am aware that this prize is much more than an honor to me personally.

Every time I take a flight, I am always mindful of the many people who make a successful journey possible - the known pilots and the unknown ground crew. So you honor the dedicated pilots of our struggle who have sat at the controls as the freedom movement soared into orbit. You honor, once again, Chief Lutuliof South Africa, whose struggles with and for his people, are still met with the most brutal expression of man's inhumanity to man. You honor the ground crew without whose labor and sacrifices the jet flights to freedom could never have left the earth. Most of these people will never make the headline and their names will not appear in Who's Who. Yet when years have rolled past and when the blazing light of truth is focused on this marvellous age in which we live - men and women will know and children will be taught that we have a finer land, a better people, a more noble civilization - because these humble children of God were willing to suffer for righteousness' sake.

I think Alfred Nobel would know what I mean when I say that I accept this award in the spirit of a curator of some precious heirloom which he holds in trust for its true owners - all those to whom beauty is truth and truth is beauty - and in whose eyes the beauty of genuine brotherhood and peace is more precious than diamonds or silver or gold.

From Les Prix Nobel en 1964, Editor Göran Liljestrand, [Nobel Foundation], Stockholm, 1965

Here's Comes Another Year!

2012-12-28T17:20:00.001-08:00

There's no doubt I am thankful to have made it through another year. I began doctoral studies, ran another marathon, watched family members struggle with illness, and tried to encourage and share wisdom with hundreds of college students. In 2012, I watched media reports of natural disasters, school violence, racial discord, and political turmoil. Sometimes the news causes my heart to break for the human condition and the future of America. Yet, I remain hopeful there is more good in the world than we see on the news. The real news starts in my corner of the world. It starts with me. So here comes another year, how will I develop what to write on the now blank pages of 2013?

I don't make New Year's resolutions. I typically take the time after Christmas and before New Year's Day to set three major life goals for the coming year. I try not to focus on more than three things because any more than that decreases my chance for follow-through. Before I set personal life goals, I review my principles of behavior at home, work, and in my community. The Hemingway quote above is one way I evaluate my intentions and past actions. I also reflect on implementing the following practices for the coming year:

1. Avoid toxic people. Be deliberate in avoiding conversations with people who gossip, constantly complain, and always criticize others. It takes courage to refuse to participate in conversations where others criticize those they don't relate to or discourage those who are trying to get things done. Avoid being the person who initiates these conversations. No one wins. I refuse to accept negativity and pettiness in the workplace, at church, or at home. I want to surround myself with positive, growing, intelligent, vibrant people. I will intentionally avoid all others, even if it means being alone. Eleanor Roosevelt said it best, "Great minds discuss ideas; Average minds discuss events; Small minds discuss people." What's the greatest topic of your conversations? Ideas? events? people?

2. Develop broader circles closer to home. I see young adults and church groups going on "mission" trips to Africa or even tourist destinations like Dubai and Paris for "mission" work. It all sounds so noble. There are many who adopt foreign babies yet do not have friendships with a person of another nationality within their own church. My heart yearns for society to focus less on external differences such as gender or race. There are many times we don't give others a chance if they simply look different. We may have a negative opinion simply because of past experiences with someone who may have similar external traits. That does not mean you have to like everyone or agree on everything. It takes courage and an expansive mind to initiate conversations or socialize with people outside your circle of comfort. I have healthy, diverse friendships in many places except the town where I currently reside. My mission field is here. My mission trip is all about going to work and church trying to unconditionally love and communicate honestly with those who are right here. Who knows if that local friendship, conversation, or volunteer effort might impact the city, the state, or church community for greater good.

3. Stop assuming. Many of us have Facebook, Twitter, Pinterest, Google+ and LinkedIn accounts. Each of these tools have a place and purpose in today's world. Social media is highly visual and incite strong feelings. But the snapshot of someone's life on Facebook may cause you to think your life is not as perfect as theirs. Social media allows us to share only the positive highlights. Life outside the smartphone and computer screen may be different. You don't really know anyone from their Facebook, Twitter, or Linkedin persona. You might be surprised by what you learn when you spend less time tweeting or Facebook stalking and more time talking to people. It's okay to use social media to a build community and learn more about the world. Just remember, meaningful, lasting relationships are always built in person. If you really want to know about a person, network, or gain true perspective, talk to them. Don't assume you know anything about them because of what you see of their life on Facebook. Stop assuming and return to asking.

4. Practice what is preached. Whatever your faith, denomination or spiritual affiliation, try to intentionally practice some of the loving principles and concepts discussed by your pastor, preacher or spiritual leader. I find this especially important at work and when participating in any type of team or group situation. Perhaps we should all be mindful about practicing basic tenets like: forgiveness, honesty, encouragement, grace, and mercy. Allow your faith principles to be evident in everything you do. How do you consistently apply your beliefs at work, home, school, and especially when nobody's watching?

I hope you'll consider some of these approaches in 2013. I know I will. During the cool winter months, I like to find a quiet place, grab a cup of tea and write out three goals or even three words that guide my intentions to contribute to a better world in 2013. I am always hopeful things will get better and people will be nicer when a new year rolls around. It starts with me...and you. In my little corner. Be.the.one.

5 Things on my Gift List

2012-12-17T19:49:00.000-08:00

Another Christmas season is upon us. And I have not even started shopping. This year I find my thoughts drifting toward how to choose meaningful gifts for the people on my list. Yet, when I honestly reflect on gifts I truly want to give or get, it's more complicated than just going to the mall or shopping online. Here's my perfect gift list:

1. The gift of time: There's never enough time to get everything done or spend with those who matter most. The best gift we can give ourselves is to stop doing things out of obligation or to get noticed. Learn to say no with grace and love. You can do anything, but you cannot do everything. Invest quality time with those who matter in your life. Fully engage and embrace the precious, small moments by being with those you love or reaching out to someone who may be lonely. Invite someone to share a cup of coffee or make that phone call, just to talk for awhile.

2. The gift of humor: Laughter draws people together. Whether at work or, with family and friends, take a minute to laugh together. Avoid laughing at someone else's expense, but find reasons and situations that make you laugh out loud. Laugh at yourself. A hard, belly laugh. Research has proven laughter has positive side effects on health, longevity, and long term relationships.

3. The gift of attention: Stop checking your phone when at lunch or dinner with someone. Give them your undivided attention. Look into their eyes when they are talking. The topics that are most important to them will often come up in a casual way. Ask appropriate questions and really listen to the answers. You may not be able to solve the problem, but a listening ear can ease the burden for another person. Take time to notice what isn't said too. Just pay attention to others. Where ever you are, be there.

4. The gift of thanks: Gratitude can change the tone of your life. Do you have a job? Be thankful that you are employed. Does someone love you? Be thankful for love. Are you alive and breathing? Life may not be perfect, but be thankful for life. Has someone been kind to you? Thank them. Make it a practice to write down weekly or evenly monthly a few simple things (or people) you are thankful for. There is no gesture of gratitude that is too small. Send a handwritten thank you note or card to someone. Text the words,"Thank you for you," to a friend or family member. It just might make their day.

5. The gift of prayer: Whatever your religious or denominational leanings, prayer is wonderful part of faith. You can always pray for someone else. You can offer a celebratory prayer for someone experiencing good fortune. You can pray for someone who is suffering a loss. You might even want to pray for those you find less than pleasant to be around. Prayer changes things. Most of all, it changes you.

Looking at this list, I suppose it's not complicated at all. All you need is a willing heart to give any of these gifts. As I think about the holidays, family, coworkers, and my life's work...here's my prayer:

May we listen more than we speak.
May we ask for support when we need it.
May we offer support to someone else when they need it.
May we rest without fear.
May we surrender to the truth and forgive others when they wrong us.
May we avoid listening to negativity and the wagging tongues of gossip.
May we respect differences without judging one another or sacrificing our beliefs.
May we seek solutions by having courageous conversations.
May we grow, serve, connect, and be thankful throughout the year.
Merry Christmas!

5 Life Lessons from Running 26.2 Miles

2012-10-27T16:28:00.002-07:00

It is 37 degrees outside. A crisp cold day, but the warmth of the bright sun is soothing on my face. I am breathing deeply. Suddenly a pain in my right hip is shooting down my leg toward my knee. My knee stiffens. I began doing an odd combo of a run/limp now. I start to panic slightly and wonder, "is it happening again?" Hip fracture? Knee injury? The fear and doubt about what I am doing and why I am doing it, flood my mind.

I force my thoughts away from the pain and on the song my sister and I had just belted out at the top of our lungs at the starting line..."This girl is on fire, fi-ya, fi-yaaa..." Well, that was true, my feet were indeed "on fire" burning from the 20 miles of constant pounding I had forced upon them. I refocus on what's possible as a slight curve forms on my lips. What's that? A weak, half smile? (see photo) Yes. I can do this. I will finish strong and healthy. I will keep a song in my heart. I will run for those who cannot run. My hip relaxed and knee loosened with each moment I forced myself to practice possibility thinking and gratitude for good health.

On October 7, 2012 in the city I love and once lived, all I could do was keep moving forward. No time to take in the beautiful Chicago neighborhoods and fall colors along the way. Alas, this was no scenic tour. This was about finishing 26.2 miles of the 2012 Bank of America Chicago Marathon for the second time.

From the start of my training season to the marathon finish, this year would prove to be different on so many levels. I typically run and train alone. My rationale is that I find it more peaceful and do not want to be pushed by others to injury or slow others down in their efforts. Yet, for the first time in years, I felt compelled to step out of my personal comfort zone and complete a couple of training runs with a local group of runners. I still prefer to run alone when training, but at least I tried something different.

Another difference arrived when I started making travel arrangements. I rarely travel with or stay with family or friends to avoid too many distractions when I run in different cities. But once again, this year was different. I even stayed at my sister's condo in Chicago during marathon weekend. It was pure bliss. I felt so loved. She jokingly told people she was hosting an "elite athlete."

On race day, my sister, brother-in-law, and dear friend Tracey, came out to support me along the course with signs and shouts that are a joy to see and hear. I ran with a sign on my back in honor of my brother-in-law who has been battling Multiple Myeloma since 2005. He is the real marathoner. Wow, so much was different. My sister, Connie and I often talk about the deeper meaning of the many events, emotions and reactions that define one's life.

This marathon experience was different and provided too much wisdom to pass up. The day after the marathon my sister and I discussed these life lessons. She came up with the points, I expanded on them. So here's what we learned that might even apply to other things in life:

1. Everybody needs a ground crew.

Who supports you? Who do you support? My sister, brother-in-law and dear friends made me feel stronger along the course as they cheered me on. I refer to them as the "ground crew" for all they did to support me before, during and after the race. Their prayers, cheers and love provided a quiet joy and peace throughout the weekend and during the marathon. The things no one will ever see are what mattered most to me. My sister shared a great story behind the term "ground crew" based on this 1964 Nobel Prize acceptance speech by Dr. Martin Luther King Jr. I am forever grateful to my 2012 Chicago Marathon ground crew: Connie, John, and Tracey.

2. Run your own race.
I do not run to beat others or attempt some crazy speed, especially since I have a day job. It is a good idea to be able to walk when you return to work after a marathon or half marathon. I run to stay healthy and for the pure joy of setting a goal, inspiring myself to push past discomfort, accomplishing the goal and encouraging anyone I can along the way. I finished the 26.2 miles of the Chicago marathon for the second time in a row. That's all anyone needs to know. Don't ask me about my time so you can compare it to your definition of success. Ask me about the people I met. Ask me about the lessons I've learned. God has a unique plan and purpose for you. Refuse the urge to compare. Run your own race for your own reasons.

3. Travel light. Take only what you need and use what you take.
I carried 4 packs of GU gel and some Sport Beans strapped around my waist. I stopped at the water stations to hydrate along the way. Anything more would have slowed me down. Simplify your life. Leave behind whatever is weighing you down. By the end of the marathon, I had used everything that was strapped to my body. I finished with a much lighter load. It felt good. Life is short and you can't take anything on this earth with you. Lighten your load whenever you can.

4. Pace yourself, for the journey is long.
No one saw me in the anonymity of preparation in the weeks and months of training. Waking up at 5 a.m. and putting one foot in front of the other for miles and miles before going to my "real" job. It was not easy, but to finish well I had to put in the time to determine the best pace for me. Nike sponsors pace teams to help people run the "splits" or various miles of the marathon consistently. They ask that you decide what time you expect to finish and run with a group led by an experienced runner who paces the group. Some of the teams use a run/walk combination to finish strong. Even when their legs are fresh and they could run faster, the pace teams start slowly and stay within the pace they have set. The worst thing to do when trying to finish any arduous journey is start too fast. You will have nothing left at the end. Choose wisely. Pace yourself. Be consistent. You will get there in your own time and in your own way.

5. Carry the music in your heart...just in case you forget your headphones.

I usually run longer distances listening to music or speeches. This time, I forgot my headphones. I had to focus on my own heartbeat and the memories of music past to propel me forward. I enjoyed more of the sights and sounds along the course. At one point, we ran past a nursing home with lovely silver-haired people lined up in the windows and doors just to get a glimpse of the marathoners. They were waving and cheering like we were rock stars. I waved back and would have missed the moment if I had tuned out with headphones on. I thought of my father-in-law who had just passed away the week of the marathon. I thought of my mom fighting the difficulties of aging. I thought about my brother-in-law challenged by cancer, but is the most joyful person I know. I thought about the songs of all those who are facing tougher things in life than running a marathon. Guess the music was indeed inside of me, I didn't need those headphones after all.

I want to hear from you. Leave comments below. What is the marathon in your life? Choosing a career? Changing a job? Getting a degree? What tips do you use to reach your finish line? Talk to me.

Are you Ready for Some Football and a Job Search?

2012-09-01T15:30:00.001-07:00

Labor Day weekend signals the end of summer and the beginning of football...oops, I mean, Fall. In the South, football is almost its own religion. Some people can quote player stats. and team standings quicker than a Bible verse.
Both men and women stay abreast of college football, high school football and the NFL. Everyone has a favorite team. Life stops when the game starts. Now, now... I'm not criticizing this, it simply fascinates me. Football fans across America often show support by wearing their team's colors. On game day, many come out in full team regalia. You will see people wearing team jerseys, caps, and more just to encourage their team.

Since I was born and raised in Wisconsin, I consider myself a Green Bay Packer fan. When I lived in Wisconsin, I even went to a game or two. The excitement and energy in historic Lambeau Field was contagious. Packer fans were over-the-top. Even during below-zero cold weather, some men would strip down to display "Go Pack Go" painted in green and gold on their beer-filled bellies. I even sported a cheesehead once. Thankfully there are no photos to prove it. As I observe football mania, it made me think, how could we apply the same energy and focus to a job search?

1) Get a cheering section. Surround yourself with people who will encourage you to stay in the game. I've heard people say, "There are no jobs out there," so they avoid trying. They listen only to family, friends and the news--then do nothing but complain. It is indeed a tough job market and you must be even more flexible and creative in your search. Few people work in a job that is the same exact major they chose while in college. The perfect job may not be your first job. Avoid taking advice from people who are not in the know about today's local and national job trends, recruiting methods or interview practices. If that ideal job does not come along, do you have an idea for a business? Get professional advice on how to write a business plan and start that business.

2) Show your team colors. Don't be afraid to target a few organizations. Use Linkedin.com to find them. The majority of recruiters and companies are recruiting on Linkedin. Be sure to use the six Linkedin etiquette tips I've previously recommended. Make sure your marketing tools are consistent and compelling. Yes, you STILL need a good, clean, resume and a strong elevator pitch. Use the resume to help tell the story about your experiences. When networking, a resume is your "business card" and your elevator pitch is the concise, verbal introduction about what you bring to an employer and why you are interested. If you are a college student, the career services office can help you refine your resume, develop a great elevator pitch, and it's usually a free service.

3) Practice your plays. If you get an interview, practice basic interview questions with a career services professional or other professional. Make sure it is someone who knows what employers or investors want in your industry or field. Make sure they will give you honest feedback on everything from your word choice to your energy level when answering. The words you think you are saying don't always sound the same when you speak them aloud. Be sure to dress appropriately for the industry and organization. If you are unsure what to wear to your interview, ask someone.

4) Cheer for someone else. Finally, always give back. If someone refers you, interviews you or otherwise helps during your search, send them a thank you note or email within 24 hours. While you may focus solely on what you need during a job search, remember someone else might need something you already have. Help another person and expect nothing in return. It's the right thing to do and it feels good to take your mind off of yourself when helping someone else.

As the football season comes into full swing, I expect to see even more people wearing their team colors, cheering wildly, tailgating, and gathered around large t.v. screens. If you are searching for a job or starting a small business, make sure you have the right tools and use smart plays. Even if you have more losses than wins, don't give up. Just step away and rework your game plan. Get good coaching. Then get back in the game!

2012-08-07T18:07:00.003-07:00

Six Things New Hires Should Do During the First 30 Days

This is a guest post by Jennifer King, HR Analyst for Software Advice. She blogs about trends, technology and best practices in HR and career development.

The first weeks on the job for any new hire can be overwhelming. There are plenty of orientation meetings to attend, training sessions to complete, and new hire paperwork to fill out. While these are all important, here are six things new hires should do on their own within their first 30 days to set themselves up for success.

1. Come up with your elevator pitch.
You only get one chance to make a first impression. So, before you start introducing yourself to everyone, figure out what you’re going to say when you meet them.

2. Understand your role and how you will be evaluated.
The responsibilities of the job you were hired for could change by the time you start work. Reach out to your manager about what may have changed, and make sure you have a clear understanding of your current role, responsibilities, and authority before you take on any projects.

3. Learn the business.
Before you can begin to contribute to an organization, you need to figure out how the company works. What are the business objectives? What’s the organizational makeup of the company? How does your company do business?

4. Interview your boss.
The key to being a successful new employee is helping your boss be successful. Find out what keeps your boss up at night and come up with creative ways to alleviate those worries.

5. Be ambitious, but have restraint.
You might be eager to start contributing right away and fixing everything wrong you see with the organization. That intention is good, but tread lightly. As a new hire, you won’t have the historical context about why a policy or process may or may not need fixing.

6. Be proactive about your onboarding.
One day of orientation and a meet and greet with your team may be the extent of your company’s onboarding program. If so, be proactive with your managers about their training plan and what you need to accomplish in your first three months on the job.

Life is Like the Tour De France

2012-07-10T08:09:00.000-07:00

It's that time of year where I find myself mesmerized by the televised coverage of the Tour de France or, Le Tour. From June 30 to July 22, I am intrigued by the riders who push past their physical and mental limitations in search of an elusive yellow jersey. The Tour de France has 1 prologue and 20 stages of challenging road that covers a total distance of 3,497 kilometers (approximately 2,172 miles).

The stages of Le Tour consist of 9 flat stages, 4 medium mountain stages (one with a summit finish), 5 mountain stages (two with a summit finish), 2 individual time trial stages, 1 prologue and 2 rest days. I watch not only for the sport and athleticism but because the Tour and it's stages teach many life lessons.

Focus. Professional cyclists focus on what they can control and leave the rest alone. They train, plan and perform yet there are many uncontrollable factors that can determine or change the outcome of any stage of their race. One rock, one crash in front of them or downpour of rain can change the outcome of any stage of the Tour. Smart riders don't focus on the things they can't control. These riders have the right training and mental toughness. They keep pedaling in confidence knowing they have done all they can to prepare for this moment in time.

Flat but moving.The flat stage is where many riders set a pace, keep the pace or roll along with the other riders. If we are in a flat stage of life, we might ask ourselves, what is my purpose? Am I making a difference? Where do I see myself in a few years? Do I have right tools and training? Some may even ask--what is the minimal amount of work I have to do to stay with the pack? During the flat stages there are often more questions than answers but strong cyclists keep pedaling. During a flat stage even if the riders don't appear to be making progress they gaining miles, getting stronger and still moving forward.

Ride with a Team. Whether at work, school or home we have to ride through life with others. During this stage we need people around us to encourage, support, provide a reality check and even a little tough love when necessary. Our team should challenge us to keep going and sometimes take the lead when we are tired. Who is riding alongside you in life? Who encourages or challenges you in a healthy way? Who lifts you up when everything seems to bring you down? Who changes your flat tires? You'll often see the lead riders rely heavily on their coaches or team mates for advice and strategy during the race. Even the strongest riders have caring, strong team mates who know how to help. It's smart to have good mentors, strategists and team mates.

Ride Alone. In the Tour, there are individual time trials. Time trials can be lonely but the rider must move as quickly as possible to get through them.This stage allows you to grow stronger in mind, body and spirit because it's just you and the road. Sometimes it can be painful to pedal so hard and fast. Hopefully during this stage you learn how to best use your time and resources. This stage requires focus and continuous movement toward your goals. This stage requires trust, stamina and knowing where to place your hands on the handlebars. Ride alone sometimes, you can. It will work with the right attitude and approach.

Mountains. The mountains are always challenging. This is where the deepest levels of strength, courage, faith and endurance are tested. Riders want to give up here. Especially when your hamstrings and quads are screaming for you to stop. The mountains demand consistency, determination and confidence before you reach the summit. In the mountain stage, fatigue is often the greatest enemy. In a job search or your career, this is where you feel you've talked to everyone, tried everything and nothing is happening. No interviews, no rejections, no promotions...nothing just a tough climb. Mental toughness matters in the mountains. You gain this toughness by digging deep and relying on something greater than yourself. You also gain this toughness by including those with opposing thoughts in your circle of influence. Do you listen to those who think differently or just those who will tell you what you want to hear? Do you make decisions based upon facts or fear? Do you allow yourself to be influenced by the opinions of others or do you stop trying because it's just too difficult? Stay strong. Build the muscles of wisdom, faith and endurance.

Rest. After ten days of racing, the Tour requires racers to rest from the physical and mental pressures. That's right, even these finely trained, highly fit and mentally tough athletes must rest. They take care of injuries and attempt to recover and retreat from the intensity of the race so they can continue on to the final stages. Do you take time to intentionally rest and renew? Never feel guilty about taking time away for yourself, it makes you a stronger rider. Get some rest...it's okay...she said, mainly to herself.

Timing. The Tour de France rider often wins or loses the yellow jersey based on mere seconds. Are you stressing about timing? Ask yourself, will this matter in 10 minutes, 10 months or 10 years? It might help you to find a better rhythm of life. The riders always keep their pace but they plan it well. Elite cyclists know there is always another stage coming up, requiring another adjustment. They hold a steady pace when necessary, pull back, surge forward or even sprint based on everything else going on around them. Pay attention to life's timing.

Who or what do you rely on to help you through the stages of your life? I hope you will prepare, avoid discouragement, renew and keep riding in this crazy race we call life. Move out with your team and sometimes it's okay to go it alone for those individual wins. Don't give up so easily, the yellow jersey may be closer than you think. I'll see you at the winner's podium! This is why I love Le Tour! It gives me hope.

Read more about the Tour de France , you'll see... it's a lot like life. Want to talk about this? Leave a comment below.

Three Points to Plans and Decisions

2012-06-13T11:24:00.002-07:00

Whenever I talk to students, colleagues, clients, friends or family about presenting, decision-making or planning, I often suggest using the three-point approach. Whether you are preparing to introduce a new idea, product or service, interviewing for your first job, changing careers or improving your current career, you need to have a plan to move forward with some level of certainty. That means having to make choices and then act on whatever you decide. It can be overwhelming and frightening. The best way to communicate or act on a decision is to keep it simple and manageable. To get started on developing your three points for discovery, decisions and planning; here are some categories to consider and questions to ask:

1) Assess your tools and resources. Do I have the tools and resources I need? For a job search, these tools include: an updated, professional resume, an effective social media/online presence, authentic interview skills and good advisors who are current on recruiting trends and well networked in your industry. Do I have an active network of family, friends and professional colleagues that I am fully engaging in career conversations? Have I shared my hopes and goals with those in my network? Have I practiced articulating my personal brand statement? Do I communicate clearly and concisely? Hint: There are wise people who want to help you develop these tools and skills. Find them, talk to them, listen to them and follow-through. We all need a support system.

2) Set goals. Have you set broad goals in key areas of life? Key areas include, but are not limited to: Spiritual, Family, Relationships, Health and of course, Career. Ask yourself: What do I want to accomplish in each of these key areas of life? Remember, keep it to no more than three things! What's my timetable? Are my goals SMART: Specific, Measurable, Achieveable, Realistic and Timely? Create action items, set dates, adjust the plan when necessary and write out the details. Keep track of how you're doing in a journal or online notebook. Hint: Review your goals regularly and share them with an accountability partner who will challenge and encourage you. Celebrate your successful milestones.

3) Look inside. What are those internal messages that hinder you? What are you afraid of? What family or financial pressures prevent you from doing what you really want to do? When and how can you change the pressures upon you? Do you have a realistic view of your job market and your profession/industry? How hard are you pursuing your passions? Do you believe you can make a living by doing your passion? Do you exercise regularly to release stress and maintain your stamina? What are you doing to renew your spirit and be encouraged? Remember, your plans and decisions may impact other people. Don't be selfish but don't use that as an excuse to do nothing. Hint: Surround yourself with positive, honest people. Do not fear those who challenge or disagree with you. We often learn much about ourselves in those moments of difficulty.

See how that works? I just used three points with important questions under each of them to write this post. I'm convinced that in seeking answers to good questions you often discover purpose or awaken a desire to move forward. Three points. It can work for so many things in life. There is no magic in using this approach. I am fortunate that I in my life and work, I have had the opportunity to help people reach inside, grab three goals, create action steps and take responsibility for moving forward. It's worked. I think it could work for you too.

What do you think about using the three point approach? Has it worked for you? Why or why not? I'd like to hear what you think. Leave your comments below.

Facing your Fears: What's your Gecko?

2012-06-02T18:05:00.000-07:00

I originally posted this in 2010. Tonight, I encountered another gecko in my home. My reaction and results were much improved. Perhaps we CAN learn from our fears. Read more about my first reaction.

Recently, while at home alone I encountered a gecko? a lizard? or salamander? All I know is that it was a pale, pinkish, tan color and slithered. While sitting in front of the television, I noticed movement out of the corner of my eye. You know the feeling when you think you just saw something move but you're not sure? I looked away then returned my glance to see this 4-inch long lizard-like creature perched atop a picture frame. Being a city girl, I don't take kindly to God's creatures coming indoors. My thought is: I don't mess with them and they won't mess with me. Little did I know, an epic battle was about to begin.

As a person who typically springs into action during a crisis, I decided to take on this creature with a broom and a can of Raid Wasp and Hornet spray...don't laugh, this made sense in the moment. With my tools of combat firmly in hand, I slowly moved toward the creature perched atop the picture frame. I was already convinced the gecko was contemplating how to attack me while I was sleeping. I proceeded to spray the creature with a long full stream of Raid ( yes, Wasp and Hornet spray) and swat at it with the broom. This caused several framed prints to fall from the wall with the glass shattering as they crashed on the table directly beneath them. Now here's what I learned about chemicals and gecko-lizards.

Raid is like an energy drink to a gecko-lizard! Filled with the chemical, this creature moved up, down and across the wall in a random, quick, sporadic pace. This thing went wild scurrying behind a sofa then under the coffee table as I watched in shock and awe. In a perfectly timed response to its aimless dance, I began to swat frantically at where ever I thought this thing might consider going. I knocked over a lamp, a vase on the table, rolled up the area rug stomped on it, tossed pillows in the air and pulled furniture away from every wall spraying more Raid. After a few minutes of still not finding the gecko, I stood in the middle of the room in stunned silence observing my quickly created disaster. Streaks of Raid silently dripped down the walls, its quiet puddles bubbling on the wooden end tables. One table was on its side and shards of glass from the broken frames and the vase were scattered on a sofa and the carpet. The scent of chemicals in the Raid filled the air, stinging my nostrils. Yes, my home now looked like the crime scene without the yellow tape or a body. And still, I had not found the lizard. All of this in response to a little creature who was most likely lost and as afraid of me as I was of it.

The story could end here with me and the lizard finding a peaceful co-existence. But the next day, I left for a business trip. I slept fine in my hotel room. However, while I was away I dreamed the Geico gekco (you know the one from the commercials),was the deejay at a lizard house party in my home. He and his lizard friends were plotting on how they would attack me when I returned home. When I made it home, I could not sleep because I knew before I left I had never found the creature. I continued to fear its attack as it lurked in the dark corners of my home. Well, this week the saga continued.

After a Bible study with a few women from my church, I was walking the last guest to the door and there on the front door was the gecko-lizard creature! We both screamed like little school girls (her words) and once again I grabbed my broom in true Ninja warrior style. It scampered away into the darkness and my guest ran to her car. I decided I simply needed to get over this, because surely it was gone for good. Yet a few days later, after returning home from a relaxing dinner, I felt compelled to write about this incident as it related to life's fears and learning to trust God to handle our battles. Like a well-scripted actor taking his cue on stage, guess who shows up? I opened the front door and gecko-lizard falls from the top of the front door frame barely missing my shoulder. I ran into the kitchen and in another act of warrior bravery decided it was going to be me or him. I grabbed my trusty Ninja-broom-sword and ran to the front door. The lizard was still there. It slithered up and down the front door in confusion. I took the broom in both hands and drew it back to go in for the hit. WHACK! With all my force, I slammed it against the front door (thankfully the glass panes on the door did not shatter). I did not miss this time. The lizard fell to the floor, and I kept whacking until part of its tail broke off continuing to wriggle while the rest of the lizard lay lifeless on the hardwood floor.

Do I feel bad? Yes, a little, I never want to condone violence or harm God's creatures, but I really have been terrified of this thing. My lesson has been that sometimes God just wants us to face our fears and take action. Someone once said to me,"If He brings you to it, He will bring you through it." This had been my moment to step up or let fear dictate my every move in my home. What are you afraid of? Are you swatting frantically at life with no real plan? Are you using the right tools to address the fear? Are you afraid to take action? Whether it's starting a new job, leaving a bad relationship, committing to a fitness program, moving to a new city or sharing your faith. You too can face your gecko. How will you have the confidence to confront it? 1 Corinthians 2:3 says, "I was with you in weakness and in fear and in much trembling." Whatever fear you face, remember: God is always with us. Faith makes one fine pillow. Taking charge and making a decision to address my fear allows me to sleep soundly in a now gecko-free home.

Go now, face your gecko, uh, fear. Just remember to take your broom and a can of Raid.

What are your thoughts? Please click comment below and talk to me...I want to hear from you on how you face your fears in life.

Twitter by the Numbers (Infographic)

2012-05-24T12:11:00.003-07:00

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Facebook IPO & Fun Facts (Infographic)

2012-05-20T07:31:00.001-07:00

Created by: MBAOnline.com

Learning from Greg Smith and Goldman Sachs

2012-04-22T08:10:00.000-07:00

On March 14, 2012, Greg Smith former Goldman Sachs executive director and head of the firm's United States equity derivatives business in Europe, the Middle East and Africa, decided to publish his reasons for resigning from Goldman Sachs in the New York Times. Click here to see his comments. The stinging comments set off a firestorm in the media and among pundits.

As a career coach to college students and consultant to business leaders, this stirred questions in my mind about how to act upon your convictions. Not long ago we were discussing the Jet Blue flight attendant who had a melt down on a flight and decided to quit with great flourish. I blogged about it in my August 2010 post: Quitting your Job: First class or coach? And now we have Greg Smith.

Mr. Smith points out, "It astounds me how little senior management gets a basic truth: If clients don’t trust you they will eventually stop doing business with you. It doesn’t matter how smart you are." I agree with this statement. Personal ethics and values matter more than anything in today's world of work. It begins with trust.

Many successful organizations become legends in their own minds. As a consultant, I have observed some of the most astute leaders make ego driven-driven decisions. From CEOs to high-performing sales managers, there can be a general unwillingness and fear of change. Greed, fear and insecurity become the order of the day, rather than concern for the customer.

An example from higher education involves the tension between changing traditional teaching methods (lecture) and embracing technology (beyond Powerpoint) in the classroom. Few are making the strategic connection of educational importance of actually preparing students for the real world. Parents and, students themselves, have publicly expressed concerns about students amassing a large amount of debt for a degree that does not result in employment. Employers often say recent grads do not have the critical thinking or interpersonal communication abilities needed to survive the world of work. Whose agenda is at play here? Perhaps the focus should be on the customer, uh, I mean, the student. A new generation needing to learn in technology savvy ways.

Sometimes we are called into chaos because we are the ones who are supposed to influence positive change. I believe it is important to express concerns and convictions honestly to those in leadership or authority. If that does not result in positive change, then it's time to go. I take away three main things from Mr. Smith's very public resignation:

1) Be willing to act upon your convictions and ethics. Take whatever comes with that. Good or bad.
2) Communicate clearly and honestly with those around you. Don't always expect to be liked for it.
3) If you are in an organization or work for a boss who's unethical--leave, even if you need the money.

While I do not have any issues with Mr. Smith's questioning the ethics at Goldman Sachs, I do hope his motives for quitting so publicly are pure. In today's world of instant news and so-called "reality" celebrities, I wonder if we will see Mr. Smith somewhere else soon. If we do, I hope it's because he has started his own company where trust and morals are modeled and practiced.

Graduating in May?

2012-04-06T10:43:00.001-07:00

Are you preparing to graduate from college in May? Have you started the job search process? I know it can be scary and confusing. But doing nothing will not make it go away. For many college seniors the fear and questions can be overwhelming. If this causes you to do nothing, Abraham Lincoln said it best, "You cannot escape the responsibility of tomorrow by evading it today." If you have waited until your senior year to think about the future, here are four questions to consider immediately:

1) What do they want? Employers in all professions and organizations continue to seek graduates who can articulate what they have to offer, those who show enthusiasm and can verbally make connections to transferable skills acquired through part-time jobs, community service or other experiences. Think about how your experiences translate or transfer into the real world. Customer service (know how to treat people), verbal/written communication (know how to say what you mean), and critical thinking skills (know how to use freedom within fences). These are the hot commodities. Besides a decent grade point average, employers want people who ask smart questions and help them solve problems. Employers want people to get things done without being asked. Employers want people who can add value to their organization. Employers want people who have a good attitude.

2) What do I need to get started? Real life does not stop and wait for you to figure it out. Identify some ideal employment opportunities. Make sure you have a good resume (revisit #1 above), references and have practiced answering interview questions. Create a financial plan. Are you postponing a job search and going to grad school? What are your overall expenses? Living at home? Moving out? Rent? Medical/dental? Car? Credit cards? Getting married? Do you have a realistic view of the entry level annual salary possible in your field? Research it on the internet or visit your college's Career Services Office. I have said it before, in our current economy, you might have to take a job simply to generate income. Just be wise and don't get stuck there. If the job is commission-only or too good to be true, keep looking. Your first job does not have to be your forever job. Oh yeah, that resume you created and got an "A" on in a college class? It may still need to be re-worked for the real world or a specific job opportunity. Resumes are rarely the only thing to get you hired, but they are a necessary requirement, along with good interview skills. From graduate schools to jobs in ministry, everyone is asking for a resume. Create a good one. Get noticed. Get started. Get relevant advice for today's job market.

3) What do I have to give? If you do not have extensive experience, your transferable skills from internships, part-time campus jobs, community service or even mission trips are your best selling points. Have you talked to people at your part-time job about getting a full-time position? Are you doing community service work or talking to friends or friend's parents about jobs or people they know? Are you asking professors who they may know to refer you? Avoid relying solely on job boards. Many of the best jobs are unadvertised. Netweaving (aka networking) remains the most effective way to find a job. Let people know you are graduating and looking for work. Schedule lunches. Talk to people. Ask professionals in your field of interest if you can send them your resume. Avoid focusing solely on what you want from an employer (i.e. experience). Talk about how you can add value or help solve a business problem. Create a Linkedin account and use it. Go to Linkedin for grads for more information. Finally, don't forget to thank everyone and anyone who helps you along the way. An email or other note of gratitude is still a nice touch and people want to help nice people. Give thanks. Give your best. Don't whine about how tough it is.

4) Am I able to be flexible? The more limitations you place on your job search the fewer options you may have. Are you willing to relocate? In today's job market, this may have to be a consideration. You can always return after home after gaining experience. Be fearless. Talk to people and learn about new places where you can use your gifts and talents. Other parts of the country are not as bad and scary as you think. Be faithful. Don't give up too soon, get negative or blame "the man" if you are not employed immediately upon graduation. Keep moving forward. If you are curious about the status of an application or interview, call or email your contact. Be kind, courteous and make statements like: "just checking to see if you need anything else from me in this process." Hiring managers and others are busy, it's not personal. Don't fear being told you did not get the job. Call them, but don't stalk them. Find out what you need to know to move forward. Be fearless, faithful and flexible to increase your chances of securing employment. It matters.

Having a college degree still makes you more attractive to employers than those who don't have one, yet we are experiencing a slowly recovering job market, and it requires students (and those who advise them) to re-think expectations when searching for employment in 2012. Turn off the computer and meet some new people. Get focused. Get resume help and practice interviewing with your school's career services professionals. Experience matters. Get some.

It may not be easy, but it's possible. Don't give up, get depressed and make a decision to do nothing because it's too difficult. I believe you can do this. Do you?

8 Lessons from the Hunger Games

2012-03-25T20:09:00.002-07:00

Many of my students, clients, colleagues and friends have asked my opinion about the Hunger Games books and now, the movie. In the interest of research and despite NOT being in the target demographic, I read two of the books in the trilogy and am starting the third. I have not seen the movie which made $155 million in domestic revenue in its opening debut. That's the third biggest opening in Hollywood history, even surpassing the Twilight movies.

Entertainment critics, bloggers and religious leaders are debating the deeper moral issues, symbolism, violence and messages of governmental oppression conveyed by the Hunger Games. As of today, I have not come to any deep moral conclusions about the books or the movie. That could change as I observe the intensity with which teenagers, college students and colleagues (both young and old) embrace the Hunger Games trilogy. I believe we will be discussing this entertainment phenomenon for awhile. So for those who keep asking me for my observations, I have eight simple life lessons gained from reading the Hunger Games books:

1) Strong, independent women can also be vulnerable and conflicted.

2) The guy who loves you most may not be the one you notice first.

3) You will eat burnt bread and squirrels if you get hungry enough.

4) Everyone needs a relevant survival skill for everyday life. What's yours?

5) Even in the future, you need to be physically fit.

6) We all know a few TrackerJackers and are thankful for the MockingJays.

7) Every woman needs a personal stylist like Cinna.

8) If Katniss can survive the Hunger Games twice, you can do anything.

If you saw the movie or read the books, what life lessons would you add to this list? Serious or funny comments welcome below this post....Go!