Business Communication Course

Functions, Importance of communication model

noreply@blogger.com (Unknown) — Wed, 30 Jan 2013 06:11:00 +0000

Functions, Importance of communication model

G. Miller has specified three fundamental function of communication or important of communication model. These functions or important are discussed below:

1. Educative matter: Communication model is related to teaching. Communication model teaches subordinate personnel in various matters. By this, subordinate workers acquire knowledge in many matters. It provides educative thing for managers too. So, it is seen that the educative function of communication is considered as an important function.

2. Research: Another function of communication model is to assist research based activity. Communication hints about the elements or variables which are necessary for conducting research activity.

3. Forecasting: Another function of communication model is to forecast about communicational situation. Communication model assumes or forecast about what type of communication will be effective for a particular situation.

4. Basic idea of human communication: Through the communication model we can get the basic idea about human communication process.

5. Minimizing barriers: An analysis of the communication model also helps to detect the barriers and accordingly initiatives can be taken to minimize the barriers.

6. Analysis of communication environment: The study of communication model also provides guidelines for analyzing the communication environment which is also essential to ensure effective communication.

Functions, Importance of communication model

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Meaning of communication model

noreply@blogger.com (Unknown) — Thu, 10 Jan 2013 06:03:00 +0000

Meaning of communication model

Hello guys here you will get about Meaning of communication model. The word model refers as a visual and sequential representation of a process an event or a situation. The communication model is similarly a symbolic representation of the communication process. Model identifies describes and classifies various parts of a process. When communication process is represented through a line or picture it is called communication model. In communication model full description of sent message is not included. Some definitions of communication model are as follows:

W. R. Tracey, “Communication model is a representation of a process and not any separate system rather a simple may to present the various object oriented elements.”

A communication model is exhibited in the following:

So, communication model is the process of diagrammatical, pictorial, symbolic or visual and sequential representation of communication process.

Meaning of communication model

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Differences between one-way communication and two-way communication

noreply@blogger.com (Unknown) — Tue, 01 Jan 2013 10:22:00 +0000

Differences between one-way communication and two-way communication

Hello dear friends here you will get about differences between one-way communication and two-way communication. When information flows in one direction (sender to receiver) is called one way communication. When information flows between both directions (sender and receiver) is called two way communications. On the other hand, the differences one way communication and two way communication are as follows:

Basis, One way communication, Two way communication.
1. Objective: One way communication Transmitting of information to the sender. Two way communication Sharing of information between two or more parties in a constructive exchange.

2. Nature: One way communication is when information is shared to others without a response. Two way communications involves information being shared back and forth.

3. Feedback: One way communication There is no receiver response. So feedback is no needed. Two way communication There is a receiver response in this communication. So, feedback is essential.

4. Autocracy: One way communication It is critic in nature and Two way communication It is democratic in nature.

5. Power exercise: One way communication Highly power exercise by the sender. Two way communication Both parties have opportunity to power exercise.

6. Complexity: One way communication It is simple type of communication. Two way communication It is more complex type of communication.

7. Time: One way communication Sender waste less time. Two way communication Sender waste long time.

8. Orderliness: One way communication It is more orderly than two way communication. Two way communication It is less orderly than one way communication.

9. Accuracy: One way communication It does not ensure accurate understanding of the message. Two way communication It ensures a more accurate understanding of the message.

10. Formality: One way communication It is less formal. Two way communication It is more formal.

11. Completeness: One way communication It is not complete communication system due to the absence of feedback. Two way communication It is complete communication system due to the presence of feedback.

12. Understanding: One way communication It does not create better understanding within the sender and receiver. Two way communication It creates better understanding within the sender and receiver.

13. Effectiveness: One way communication Effectiveness is very low. Two way communication Effectiveness is very high.

14. Example: One way communication Posting a memo for staff members to read, Radio-TV broadcast etc. Two way communication Staff meeting where information is given and staff members are permitted to ask questions and give their input.

Or,

Differences between one-way communication and two-way communication

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Importance of two-way communication

noreply@blogger.com (Unknown) — Sat, 29 Dec 2012 10:47:00 +0000

Importance of two-way communication

Hello dear pals here you will get Importance of two-way communication. Two-way communication creates a healthy atmosphere in the organization. It helps free movement of information’s in the organization. When two-way communication prevails in the organization, a cordial and good relation is developed. That is why emphasis is given on two-way communication. The importance of two-way communication is discussed below:

1. Decision making: When two-way communication exists in the organization, employee suggestions are encouraged which helps in decision making. It provides employee participation in the decision making.

2. Job satisfaction: Two-way communication helps in developing job satisfaction among the employees. Employees feel better when they get opportunities to participate n decision making. It increases job satisfaction of the employees.

3. Problem solving: It helps in solving human problems of the organization. When a problem arises open discussion and exchange of opinions are necessary to solve the problem. Two-way communication helps in exchanging views between the contrasting parties which helps in solving the problem.

4. Establishment of relations: Two-way communication helps in establishing and maintaining good relations in the organizations. When two-way communication exists free movement of information’s are encouraged which improves better relationship among the employees.

5. Democratic environment: Two-way communication helps to create democratic atmosphere in the organization. It encourages employee participation in decision making. Employees can express their opinions in the organization which facilitates in developing democratic atmosphere in the organization.

6. Employee morale increases: Two-way communication helps to increase the morale of the employees of an organization. When employees get the opportunity to express their opinions to their bosses, they feel important for the organization which helps to increase the morale of the employees.

7. Feedback: Feedback is provided by two-way communication which completes the communication process. It helps communication system effective.

8. Free flow of information: Two-way communication helps free flow of information within the organization. It encourages more information’s form the lower level of the organization to the upper level.

9. Conflict resolution: Two-way communication creates a democratic environment in the organization. Under this circumstance, different parties come forward to do discuss issues and resolve conflicts.

10. Employee suggestions: It provides employee suggestions to solve managerial problems. Two-way communication encourages the employees to express their opinions and suggestions for different organizational affairs.

Importance of two-way communication

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What is two-way communication definition

noreply@blogger.com (Unknown) — Thu, 27 Dec 2012 10:40:00 +0000

What is two-way communication definition

Meaning of two-way communication. The two-way communication is the method by which a sender reaches a receiver with a message. When a communication flows into two opposite directions it is called two-way communication. When emphasis is given to both downward and upward communication, two-way communication occurs. In two-way communication, the sender transmits a message to the receiver and in return, the receiver sends back his answer to the sender.

Keith Davis quoted, “In two way communication, the speaker sends a message and the receiver’s responses come back to the speaker.”

The result is a developing play-by-play situation is which the speaker can adjust the nest message to fit the previous response of the receiver. Two-way communication is made possible by feedback, because feedback assists to sending receiver’s responses to the sender. Two-way communication may be both vertical and horizontal. When superiors send messages to the subordinates and in turn, the subordinates give responses to the superiors, it creates vertical two-way communication. In other way when the colleagues of other departments communicate reciprocally to each other, it creates horizontal two-way communication.

Two-way communication uses communication to negotiate with the public, resolve conflict and promote mutual understanding and respect between the organization and its public's. It is also called “Scientific persuasion. “ Two-way communication processes are shown in the following figure:

So, when information/messages exchange between two parties or two directions (Sender and receiver) is called two-way communication.

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What is two-way communication definition

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7 Barriers of feedback

noreply@blogger.com (Unknown) — Fri, 21 Dec 2012 06:34:00 +0000

7 Barriers of feedback

Hello dear pals here you are Causes of poor feedback or Barriers of feedback, what is feedback of communication. Feedback is the process of receiver’s reaction to the sender. Feedback makes communication meaningful. It is very important in effective communication. Without feedback nobody can ensure effective communication. Sometimes feedback can be hindered by some factors which are as follows:

1. Dependent on formal media: Formal media/channel in more reliable than the informal channel. Sometimes formal channel may discourage the subordinates to give response on feedback of communication.

2. Strictness of rules: In some case strictness of organizational rules, regulation, policy and bindings may hinder the feedback of the employees.

3. Negative organizational climate: It internal and external organizational climate are unfavorable to free flow of information, thoughts or opinions, then the all communication process affected.

4. Inattention: If anybody is not able to concentrate on the subject matter, he/she will not able to sending feedback properly.

5. Employees disengaged: Low employee moral results in disengaged employees. When employees become disengaged form a company, they lose sight of their goals, are less likely to be invested in the company’s success and don’t put forth the effort to communicate ideas and feedback to their co-workers and managers.

6. Unclear goals and duties: Employees should have a proper understanding of what’s expected in the role they are fulfilling. Most jobs do this by providing employees with a job description and list of duties, but it’s also important to sit with employees and come up with measurable goals.

7. Lack of leadership: Employees look to their employers for direction. But when management lacks leadership abilities, it can inhibit the growth of a company. As a result, it has a negative impact on communication in the workplace. An employer who can’t lead hesitates when giving instructions to employees and is often unable to answer or seek the answers to employee’s questions.

7 Barriers of feedback

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10 Principles of feedback

noreply@blogger.com (Unknown) — Mon, 10 Dec 2012 08:21:00 +0000

Principles of feedback

Hello dear friends here you will get Principles of feedback or guidelines of feedback. Response or feedback plays an essential role for effective and fruitful communication. It improves the quality of communication. Some essential guidelines or principles of feedback are noted below:

1. Descriptive or detail: As description feedback is more effective, it is more acceptable. Here the receiver can express his opinion to the sender/communicator. As a result, the communicator can understand the consequences of the communication.

2. Specific and clear: Feedback must be clear and specific. If responses are sent in an ordinary manner, it will not be effective. That’s why the receiver should clearly express his views to the sender.

3. Promptness or rapidity: Feedback should be given rapidly. If unnecessary delay occurs, the effectiveness of feedback decreases. That’s why the receiver of the message should give his feedback promptly.

4. Informality: Feedback may come from formal and informal ways. Particularly, informal feedback is encouraged in the organization. Informal feedback may be given promptly and accurately.

5. Brevity: Feedback should be brief in nature. It must be simple, concise and complete. Any lengthy response may cause disturbance to the communication.

6. Solicited: The communicator should solicit feedback from the communicate. If the sender of the message does not seek any response from the receiver it may be delayed.

7. Completeness: Feedback ensures the proper understanding between sender and receiver which is essential for the completeness of the communication.

8. Contextual/relevance: Feedback refers to receiver’s reaction to the sender regard to sender’s message. So, it should be relevance to the context. Irrelevant response may cause disturbance and bad impression regarding receiver.

9. Understandable: In feedback the receiver can express his opinion to the sender/communicator with regards to sender’s message. As a result, the communicator can clearly. Understand the consequences of the communication.

10. Use of present tense: Present tense reminds the persons living and receiving feedback that they are trying. It ensures clear and open clarification within sender and receiver.

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Principles of feedback

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14 importance of feedback

noreply@blogger.com (Unknown) — Fri, 30 Nov 2012 05:36:00 +0000

14 importance of feedback

Hello dear friends here you will get Necessity of feedback or importance of feedback or "No feedback no communication"- Explain and What is What is feedback of communication?

Communication plays a very crucial role in an organization. In fact, communication is the reason for human existence. Feedback provides primary information about the success of the communication process. It is the basis of proper understanding between sender and receiver. It is especially important in two way communication process. The necessities of feedback are given below:

1. Achievement of goal: Feedback helps to achieve goals of the communication. The main objective of feedback in communication process is to get necessary information from the receiver and hear the receiver’s reaction regarding the subject matter.

2. Basis of problem solving and decision making: Importance of Feedback act as a basis of problem solving and decision making of the organization. Here, communicator or sender can get different information from the receiver which act as evidence and may be needed in decision making.

3. Collection of information: Feedback is a good basis of collecting information for planning on what nest to be done especially statistical report.

4. Coordination of activates: The employees who engaged in various departments have to co-ordinate, contact and send back response as feedback with each other for performing their assign duties.

5. Effective communication: Feedback is a basis for measuring the effectiveness of communication. Whether receiver has shown positive or negative attitude with the sender fully depends on importance of feedback.

6. Practicing democratic approach: Feedback helps to subordinate to express their opinion independently. They can exchange their ideas and opinions freely with superiors. They can also share their creative ideas with superiors which ensure practicing democratic approach in the organization.

7. Better understanding: Feedback ensures better understanding between sender and receiver. When receiver response to the sender, sender can easily evaluate the attitudes of the receiver.

8. Improving labor-management relations: Improved labor-management relationship is essential to every organization. It is prerequisites for organizational success and productivity.

9. Completes the process of communication: Feedback completes the whole process of communication and makes it continuous and sustains communication process.

10. New idea generation: feedback is a main way for new idea generation. It helps to subordinate to express their new and creative opinion freely without any hesitation.

11. Field of expressing opinions: Employees need to be provided with a venue for expressing their needs, concerns and opinions. When an employee has an issue with an experience, they need the proper outlet to provide feedback to be accessible and easy to find.

12. Employees feel valuable and important: Employees who are given the opportunity to provide feedback feel valuable, important and understood. When employees feel like they have a voice, they won’t feel stifled or fearful of sharing their opinions. Employees at all levels will have the most effective solutions and ideas. They are the ones who listen to the customers and work daily in the operations of the business.

13. Healthy corporate culture: With a lack of feedback, the corporate culture can become unwelcoming and unmotivated. Every business has a particular culture which can be the result of the communication systems set in place. Importance of Feedback allows both customers and employees to voice their opinion, creating a healthy corporate environment which leads to greater productivity and motivations.

14. Ensure greater productivity: The more satisfied customers and the more motivated employees ensure more sales and create a favorable bottom line. Feedback will create greater productivity n the long run.

14 importance of feedback

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What is feedback of communication?

noreply@blogger.com (Unknown) — Tue, 27 Nov 2012 08:32:00 +0000

What is feedback of communication?

Hello dear friends here you will get What is feedback of communication? meaning of feedback, definitions of feedback. The receiver’s response or reaction to the sender’s message is called feedback. Feedback ensures proper and mutual understanding between sender and receiver. Feedback provides primary information about the success of the communication process. In other words, feedback is the reaction to the sender message. When receiver answers or responses to the sender’s through a message or information is called feedback. Some definitions of feedback are as follows:

According to Pearson and Nelson, “Feedback is the receiver’s verbal and nonverbal response to the source’s message.”

According to Bovee and others, “Feedback is a response from the receiver that informs the sender how the message is being interpreted and how the communication is being received in general.”

According to Bartol and Martin, “Feedback is the receiver’s basic response to the interpreted message.”

According to S.P. Robbins, “Feedback determines whether or not understanding has been achieved.” The graphical presentation of feedback is as follows:

Figure: Feedback in communication process

So, feedback is the process of reaction or response of receiver to the sender with regard to the sender’s message.

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What is feedback of feedback?

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Qualities of effective communication

noreply@blogger.com (Unknown) — Fri, 23 Nov 2012 12:12:00 +0000

Qualities of effective communication

Hello dear friends here you will get Requirements, Factors, Qualities of effective communication. Effective communication involves the most accurate way of transmitting information properly from sender and receiver. The basic requirements of qualities of effective communication are as follows:

1. Open communication climate: open communication climate is very much essential for effective communication. There should be an open communication climate for exchanging views, that is employees should get opportunity to participate in the decision making process. If the communicator feel uneasy and fear to communicate with the receiver, he/she will not interest to communicate with the receiver.

2. Pre-thinking and planning: Before communicating with the receiver, a proper thinking and plan should be prepared. Unplanned communication cannot be effective. Relevant information should be collected from different sources and an appropriate plan should be developed.

3. Specific objectives: Qualities of effective communication Every work of human being should be specific objective oriented. Aimless work or communication cannot bear any fruitful result. The language or words of communication should reflect the intention of the communicator. So, the communicator should aware of the objective of communication clearly.

4. Timeliness: Proper time must be determined while communicating anything. It communication is not made in time, it will not be effective. That’s why time of communication should be considered.

5. Conciseness and completeness: A message should be as short as possible. Concise means saying to sender in a fewest possible words. It saves time and expanse for both sender and receiver. The subject matter of communication should be complete. It should not be partial or incomplete message. Incomplete message create confusion or misinterpret or irritate the readers or receivers.

6. Correctness and concreteness: The facts and information provided in the message should be accurate and correct languages. Any wrong information in the message may create confusions. Concrete means exactness, specific, definite or vivid father than vague or general. Qualities of effective communication Business communication use words that form sharp and clear meanings in reader’s mind.

7. Feedback: Another important requirement of communication is the feedback. It is the reaction or response of the receiver to the sender. Feedback is essential to complete any communication process.

8. Making goodwill and image: Strong image of the organization helps to gain competitive advantage in the market. Communication helps to build up image of the organization through timely contact with the stakeholders, advertising.

9. Use of appropriate media: Communication is made through mediums. But all media are not equally effective. Suitable media should be selected to each time while sending any message.

10. Emphasizing of informal relationship: Effective communication plays a very vital role in improving the relationship between labour and management. Frequent transfer of information removes misunderstanding and creates a cordial atmosphere in the organization. Qualities of effective communication.

11. Effective listening: Listening is one of the most important aspects of effective communication. Successful listening means not just understanding the words or the information being communicated, but also understanding the words or the information being communicated, but also understanding how the speaker feels about what they are communicating. To improve communication skills, we must learn to listen effectively.

12. Using audience centered approach: Using an audience centered means keeping your audience in mind at all times when communicating.

13. Interest of the receiver: Keeping the ‘You-view’ point in mind techniques should be applied to convince the receiver. That is interest of the receiver should be given priority.

14. Neat and clean: Communication must be neat and clean. It is not only necessary for the understanding for the understanding of message but also acts as an indicator of the goodwill of the firm. Qualities of effective communication.

15. Others: Persuasiveness, Mutual interest, Use of appropriate language, considering the receiver etc.

Qualities of effective communication

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What is effective communication definition

noreply@blogger.com (Unknown) — Fri, 23 Nov 2012 05:39:00 +0000

What is effective communication definition

Hello dear friends here you will get Meaning of effective communication, effective communication definition, definition of effective communication, what is effective communication?

Effective communication is the process of transmitting information properly forms sender and receiver. Effective communication involves sharing common information, news, ideas, thoughts etc. with someone in such a way they can mutually understand and without any difficulties.

Effective communication combines a set of skills including nonverbal communication, attentive listening, the ability to manage stress in the moment and the capacity to recognize and understand our own emotions and those of the person we are communication with.

According to Ricky W Griffin, “Effective communication is the process of sending a message in such a way that the message received is as close in meaning as possible to the message indented.”

According to Terry and Franklin, “Effective communication involves the most accurate sending and receiving of information, full comprehension of the message by both parties and appropriate action taken upon completion of the information exchange."

So, effective communication involves the most accurate and proper way of sending and receiving of information, news, ideas, thoughts etc. in which both parties mutually understand and response.

What is effective communication definition

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Essential elements of communication process

noreply@blogger.com (Unknown) — Mon, 29 Oct 2012 07:11:00 +0000

Essential elements of communication process

Hello dear friends here you will get Essential elements of communication process, Factors of communication process Or, Features of communication process. Communication process is the sum total of communicational steps. It includes those steps through which communication work is done. The success of communication depends on the following elements or features of communication process:

1. Sender/communicator: Sender of communicator is the person/parties who send the message or idea to the receiver. Sender is the initiator of the message. The sander also treated as source.

2. Encoding: Encoding is the act of putting an idea or a thought of the message into a code or symbolic form. A code is a systematic arrangement or comprehensive collection of symbols, letters, of words that have arbitrary meanings and are used for communication. Encoding means converting or translating the idea into a perceivable form that can be communicated to others. It is also termed as mental wrapping of the communication.

3. Message: Message is the set of symbols that the sender transmits to the receiver through the media. It is the content of the interaction. 4. Media or channel: Media or Channel is the means or ways of transmitting the messages to the receiver. The media of oral communication are face to face conversation, telephone, mobile, conference, meetings etc. the media of written communication are newspaper, letter, report, memo, mail etc.

5. Receiver: Receiver or communicate is the person/parties who receive the message or idea from the sender. If the receiver does not receive any message, there is no communication.

6. Decoding: Decoding is the receiver’s interpretation of the sender’s message. Decoding is the process by which the receiver assigns meaning to the symbols encoded by the sender.

7. Response: After decoding the receiver accept or reject the message. It is the reaction of the receiver of the message known as response. A message can create many kinds of responses into the receiver depending on the context and the nature of message. The response may be immediate, deferred, favorable or unfavorable. When the receiver accepts or response the message in a favorable or unfavorable. When the receiver accepts or response the message in a favorable way the processes of communication continue.

8. Feedback: The receiver’s response to the sender’s message is called feedback. Feedback ensures proper and mutual understanding between sender and receiver. 9. Noise: Noise is an interruption or disturbance to the message sent in the communication process that distorts the meaning of the message.

Essential elements of communication process

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Steps of communication process

noreply@blogger.com (Unknown) — Mon, 01 Oct 2012 07:02:00 +0000

Steps of communication process

Hello dear friends here you will get Steps or stages of communication process, How would you justify the statement that the communication process is cyclical? The Communication Process.

Communication process is a set of interrelated steps or parts (sender, message, encoding), Channel, Receiver, decoding and feedback which messages are exchanged sender to receiver. The main stages of communication process are as follows:

1. Developing idea: The sender or communicator develops an idea which to be send. It is also known as planning stage of the communication process. After developing an idea, the communicator determines the objectives or subject matter of communication.

2. Encoding: Encoding is the act of putting an idea or thought of the message into a code or into a symbolic form. A code is a systematic arrangement or comprehensive collection of symbols, letters or words that have arbitrary meanings and are used for communication. Encoding means converting or translating the idea into a perceivable form that can be communicated to others. It is also termed as mental wrapping of the communication.

The graphical presentation of communication process is as follows:

3. Selecting Media/Channel: Media or channel is the means or ways of transmitting the messages to the receiver. The media of oral communication are face to face conversation, telephone/mobile, conference, meetings etc. the media of written communication are newspaper, letter, report, memo, mail etc.

4. Transmitting message: After selecting media or channel the sender transmits the messages or information to the receiver.

5. Receiving message: IN this stage, the receiver receives the messages in the form of a hearing, seeing, feeling etc. the receiver may be an individual, or group or an organization. The receiver decides whether to decode the message or to make an effort to understand it.

6. Decoding: Decoding is the receiver’s interpretation of the sender’s message. Decoding is the process by which the receiver assigns meaning to the symbols encoded by the sender.

7. Response: After decoding the receiver accept or reject the message. It is the reaction of the receiver of the message knows as response. A message can create many kinds of responses into the receiver depending on the context and the nature of message. The response may be immediate, deferred, favorable or unfavorable. When the receiver accepts or response the message in a favorable way the processes of communication continue.

8. Feedback: The receiver’s response to the sender’s message in called feedback. Feedback ensures proper and mutual understanding between sender and receiver.

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Steps of communication process

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Meaning of communication process

noreply@blogger.com (Unknown) — Fri, 28 Sep 2012 11:07:00 +0000

Meaning of communication process

Hello dear friends here you will get Meaning of communication process, Process of communication, What is communication process?, Definition of communication process, The Communication Process.

Communication involves sharing or exchanging common information, news, ideas, thoughts, tec. between two or more persons. Communication process consists of a set of interrelated steps or parts (sender, message, encoding), channel, receiver, decoding and feedback which messages are transferred from sender to receiver. It is a description or explanation of the chain-of-events involved in communicating information from one party to another. Some important definitions of feedback are as follows:

According to Mr. Robert Kreitner, “Communication process is a chain made up of identifiable links. This chain includes sender, message, encoding, receiver, decoding and feedback.”

According to Barker, “Communication process is a system that involves an interrelated, interdependent group of elements working together as a whole to achieve a desired outcome or goal.”

According to S. K. Kapur, “Communication process is the method by which the sender transfers information and understanding to the receiver.”

According to C. B. Mamoria, “………. That communication process is made up of seven steps or parts:
(a) Communication source
(b) Encoding
(c) the message and the medium or channel
(d) Reception by the receiver
(e) decoding
(f) Action and
(g) Feedback.”

So, communication process is a series of interdependent, sequential and dynamic steps involving in transferring message, encoding, decoding and feedback between sender and receiver.

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Meaning of communication process

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Factors influencing the effective communication process

noreply@blogger.com (Unknown) — Tue, 25 Sep 2012 07:26:00 +0000

Factors influencing the effective communication process

Hello dear friends here you will get Factors influencing the effective communication process, Effective communication process, Process of effective communication.

Effective communication is possible in nearly all circumstances. There is more to communicating effectively than simply saying the right words at the right time. It’s difficult to adequately convey the thoughts or feelings to another person efficiently and successfully. Mainly things affect effective communication, no matter what the situation, from work-related memos and text messages to presentations and casual conversation. Knowing the factors that can prohibit effective communication lets achieve the meaning simply and articulately.

1. Non verbal communication: Not all communication is spoken. Self growth states that about 90 percent of communication is nonverbal, meaning that people’s bodies don’t always say the same thing their mouths say. Avoid distracting gestures like tapping your foot, shaking your leg or looking around when speaking or listening. Make sure your body matches up with your words to communicate effective.

2. Preparation effective communication process: Level of preparation for any commutation dictates how effectively you will get your message across. Even for things as simple as text messages or casual conversations, think about what you want to say and how you want to say it beforehand. If you have time to prepare for a lecture, presentation of business meeting, make notes and ready yourself to answer questions and take advice. The effective communication process.

3. Knowing the audience: The key to effective communication knows the audience and adjusting speech, body language and reactions to appropriately reflect the situation. If a speaker has good ideas about the audience, he/she will effectively communicate his message to an audience. Use appropriate language and body language depending on whom you are talking to. Adapt to your audience so you both get the most out of the exchange.

4. Effective listening: To communicate effectively, you have to speak precisely and persuasively, but you also have to listen. Maintain eye contact and listen to everything the other person says so you can respond directly to her rather than simply saying what you were going to say anyway. When people listen to and learn from each other, they communicate more efficiently and honestly.

5. Personal space: The distance people prefer in interactions with others. Middle-class North Americans use definite distances in various interpersonal relationships, along with specific voice tones and body language.
(a) Intimate; touching – 1.5 feet
(b) Personal: 1.5 – 4 feet
(c) Social: 4 – 12 feet
(d) Public 12-15 feet

6. Role and relationships: Roles and relationships between sender and receiver affect the content and responses in the communication process. Choice of words, sentence structure, message content and channel, body language, and tone of voice vary considerably from role to role. The effective communication process.

7. Communication environment: Environment greatly affects to communication. If you have a meeting in a boardroom or a busy restaurant, the environment can cause distractions, discomfort or monotony. Communicate in an environment that is spacious, comfortable and relevant to what you will talk about.

8. Past experience: Past experience (which may be positive or negative) strongly affects the effectiveness of further communication between same sender and receiver.

9. Development: Language and communication skills develop through various stages. Infant or toddlers rely on nonverbal communication. Children may sue pictures as an adjunct to verbal language to communicate. Adolescents or adults rely on verbal language. Older adults may use visual communication methods for hearing impaired or aural communication for visually impaired. The effective communication process.

10. Gender: Males and females communicate differently. Males use communication to establish independence and negotiate status in a group. Females use communication to seek confirmation, minimize differences and establish or reinforce intimacy. The same communication may be interpreted differently by a man and a woman.

11. Sociocultural characteristics: Culture, education, economic level can influence communication. Body language, eye contact, and touch are influenced by cultural beliefs about appropriate communication behavior. Education level may affect the extent of their vocabulary or their ability to access written communication. Many people use the internet or e-mail to communicate but not everyone can afford a computer or have access to one.

12. Values and perceptions: Each person has unique personality traits, values and life experiences each will perceive and interpret messages and experiences differently. It is important for the nurse to be aware of a client’s values and to validate or correct perceptions to avoid creating barriers in the nurse-client relationship.

13. Congruence: Verbal and nonverbal aspects of the messages may be match. This helps the client to more redial trust the nurse. It also helps to prevent miscommunication. The effective communication process.

14. Interpersonal attitudes: Attitudes convey beliefs, thoughts and feelings about people and events. Attitudes are communicated convincingly and rapidly to others such as caring, warmth, respect and acceptance facilitate communication. Condescension, lack of interest, and coldness inhibit communication.

15. Others:

Ability of individual to send and receive messages
Differences in educational qualifications
Positional differences
Social status
Time
Misunderstanding
Emotions and self-esteem etc.

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Factors influencing the effective communication process

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New principles of communication

noreply@blogger.com (Unknown) — Sun, 23 Sep 2012 06:57:00 +0000

New principles of communication

Hello dear friends here you will get Principles of communication Or Essential requirement of communication Or Qualities of communication.

Improved communication is the key to managerial success. To ensure better communication, certain principles are to be followed. Principles are the standards which guides the communicational activities. The basic principles of communication are discussed below:

1. Clarity principles of communication: The message prepared for communication should be clear. Clarity means getting the meaning of messages accurately from the head of the sender into head of the receiver. An ambiguous message will not be able to make effective communication. When the subject matter is clearly presented communication becomes effective.

2. Completeness principle of communication: The subject matter of communication should be complete. It should not be partial or incomplete message. Complete message contains all necessary facts and information that the readers or receivers need to understand. The receiver should get a clear idea about the subject matter. Incomplete message create confusion or misinterpret or irritated the readers or receivers.

3. Correctness principle of communication: The facts and information provided in the message should be accurate and correct languages. Any wrong information in the message may create confusions. As a result, communication failure may occur.

4. Conciseness principle of communication: A message should be as short as possible. Concise means saying to sender in a fewest possible words. It saves time and expanse for both sender and receiver. The reader may feel disturbed in receiving a long message. Moreover, business executives do not have much time to go through a long message. But the necessary information should be given in the message.

5. Concreteness principle of communication: concrete means exactness, specific, definite or vivid rather than vaguer or general. Business communication use words that form sharp and clear manning in readers mind.

6. Consideration principle of communication: consideration means that the sender prepares every message keeping the receiver in mind. Here the sender should consider the problems, desire, circumstances, emotion and probable reactions of the reader or receiver.

7. Courtesy principle of communication: Courtesy means polite behavior or good manner. It involves being aware of the perspective of others and their feelings. Writing or speaking in conversational tone, emphasizes on readers viewpoint, and carefully selecting positive words which will generate courtesy.

8. Objective oriented principle of communication: Every work of human being should be specific objective oriented. Aimless work or communication cannot bear any fruitful result. The language or words of communication should reflect the intention of the communicator, so, the communication should aware of the objective of communication clearly.

9. Consistency principle of communication: Communication should be purposeful and related to the particular subject one after another. Conflicting or unrelated message can affect the communication process.

10. Consciousness principle of communication: Another principle of communication is the consciousness of the subject matter of message. But it should be complete, relevant and informational. When messages are presented in a concise manner, it becomes effective.

11. Simplicity principle of communication: Subject matter of communication should be simple and understandable. This should be presented in a simple way. The language of communication should be easy to understand. Excessive ornamentation and any kind of ambiguity should be avoided.

12. Planning principle of communication: Before communicating a plan should be prepared. Unplanned communication cannot be effective. Relevant information should be collected from different sources and an appropriate plan should be developed.

13. Time consideration principal of communication: Proper time must be determined while communicating anything. If communication is not making in time, it will not be effective. That’s why time of communication should be considered.

14. Language control principle of communication: The language of communication should be simple. The communicator should use simple sentence and common words. Ornamentation should be avoided in the message. The communicator should be careful in selecting words and forming sentences.

15. Use of media or channel principle of communication: Communication is made through mediums. But all media are not equally effective. Suitable media should be selected each time while sending any message.

16. Relevancy principal of communication: The subject matter of communication should be relevant. Irrelevant talks and information create adverse action to the readers of the message. So, irrelevant matters should be eliminated from the message.

17. Feedback principle of communication: Another principle of communication is the feedback. It is the reaction or response of the receiver to the sender. Feedback is essential to complete any communication process.

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New principles of communication

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7 C’s of communication

noreply@blogger.com (Unknown) — Tue, 18 Sep 2012 07:20:00 +0000

7 C’s of communication

Hello dear friends here you will get What is the Principles of Business Communication, Communication 7 C's, 7 C’s of communication, What is the Principles of Business Communication

To ensure better communication, certain principles are to be followed. There are seven C’s in communication which is known as guiding principles of communication. The seven C’s of communication are discussed below:

1. Principle of clarity: The message prepared for communication should be clear. Clarity means getting the meaning of messages accurately form the head of the sender into head of the receiver. An ambiguous message will not be able to make effective communication. When the subject matter is clearly presented communication becomes effective. Clarity of communication can be achieved in following ways:

Use simple words. Example: use ‘home’ instead of ‘domicile’, use ‘show’ instead of ‘demonstrate’ etc.
Use single words. Example: use ‘now’ instead of ‘at the present time’.
Use short sentences and paragraphs. Try to keep average sentence length within 17 to 20 words.
Use concrete expression. Example: use ‘John will come on 5th June’ instead of ‘John will come on soon.’
Prefer active construction. Example: use ‘John eats orange’ instead of ‘Orange is eaten by John.’
Avoid jargon words. A jargon word refers to profession, trade or field of study related words. Example: use describe instead of ‘delineate’, use speak instead of ‘verbalize’ etc.
Avoid double entry. Example: use '7 a.m.' instead of '7 a.m. in the morning.

2. Principle of completeness: The subject matter of communication should be complete. It should not be partial or incomplete message. Complete message contains all necessary facts and information that the readers or receivers need to understand. The receiver should get a clear idea about the subject matter. Incomplete message create confusion or misinterpret or irritate the readers or receivers.

3. Principle of correctness: The facts and information provided in the message should be accurate and correct languages. Any wrong information in the message may create confusions. As a result, communication failure may occur. The following suggestions can help to write correct message:

Use writes form of language. Business communication should contain informal language. Example: use informal word joins instead of informal word ‘participate’, use get instead of ‘procure’ etc.
Sending the message at correct time.
Sending the message in correct style.
Check accuracy of figures, fact and words before transmitting them.

4. Principle of conciseness: A message should be as short as possible. Concise means saying to sender in a fewest possible words. It saves time and expanse for both sender and receiver. The reader may feel disturbed in receiving a long message. Moreover, business executives do not have much time to go through a long message. But the necessary information should be given in the message. The following guideline can help to write concise message:

Eliminate wordy expression. Example: use now instead of ‘at this time’ use because instead of ‘due to the fact that’ etc.
Eliminate surplus word. Example: use “The machine damaged by the fire were repaired” instead of “The machines that were damaged by the fire were repaired.”

5. Principle of concreteness: Concrete means exactness, specific, definite or vivid rather than vague or general. Business communication use words that form sharp and clear meanings in reader’s mind. The following guideline can help to write concrete message:

Use specific facts and figures. Example: use ‘he has a significant loss in businesses instead of ‘he has a 60 percent loss in business.’
Use verbs that indicate action. Example: use ‘John will consider the assignment’ instead of ‘John will give consideration to the assignment’.
Choose vivid and image building words. Example: use ‘the product glazes like a mirror and you can see your face into it ‘instead of ‘the product is fantastic.

6. Principle of Consideration: Consideration means that the sender prepares every message keeping the receiver in mind. Here the sender should consider the problems, desire, circumstances, emotion, and probable reaction of the reader or receiver. The following guideline should in consideration principle:

Focus on ‘You’ instead of ‘I’ and ‘We’. Example: use ‘you will surely appreciate new discount policy’ instead of ‘I am sure that new discount policy will be attractive to you’, Thank you for your assurance to got you sufficient information’ instead of ‘I was happy to hear that my letter provided you sufficient information’ etc.
Avoid insensitive ‘You’. Example: use ‘The envelope we receive did not have a cheque in it’ instead of ‘you failed to enclose your cheque in the envelop’.
Emphasize positive and pleasant facts.
Applying integrity and ethics.

7. Principle of courtesy: Courtesy means polite behavior or good manner. It involves being aware of the perspective of others and their feelings. Writing or speaking in positive words which will generate courtesy. Following guideline should maintain in courtesy principle:

Answer the letter promptly
Be sincere, tactful and thoughtful.
Single out the reader by name. Example: ‘As you agree, Mr. John’
Avoid anger. Example: we will not tolerate the condition.
Avoid irritate expression. Example: ‘You failed’, ‘you forgot’, ‘you claim’ etc.
Use expression that shows respect.
Avoid discriminatory expression. Example: use ‘Chairperson’ instead of ‘chairman’, use ‘workers/employees’ instead of ‘Manpower’ etc.

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7 C’s of communication

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Role of communication in management

noreply@blogger.com (Unknown) — Tue, 18 Sep 2012 06:32:00 +0000

Role of communication in management

Hello dear friends here you will get Role of communication in management, Communication in management, Role of communication, Role of management, Communication in management role, Importance of Communication in Management.

Communication itself a main tool of business management. So, it has a great impact on management function. Effective communication between boss and subordinate is badly needed for successful management. The importance or role of communication in management is discussed below:

1. To take decision: One of the most impotent functions of management is to take decision. Effective communication can help to take proper decision in time. Correct information that is needed to take decision can be collected through effective communication. Role of communication in management.

2. Helps in coordination: For smooth organizational activity coordination is essential. Without proper communication between the departments coordination is essential. Without proper communication between the departments coordination is impossible. Communication can help to co-ordinate among the departments.

3. Helps in direction: Unity of direction is very much essential for sound management system. Management needs proper information to direct the employees towards the goal. Communication helps the management to exchange the information as a whole.

4. To control: Controlling is the last and important function of management. To control the activities management needs information. Through proper communication management can get required information. Role of communication in management.

5. To motivate the employees: a Communication skill helps the manager to motivate the employees in proper way. Without understanding the workers attitudes and needs motivation is impossible. Communication can help in this respect.

6. To maintain relationship with other parties: For the achievement of the organizational goals management needs to keep good relation with parties concerned. Without communication good relation cannot be kept.

7. Promotion of job satisfaction: Without job satisfaction the goals of the organization cannot be achieved. Communication can help to promote the job satisfaction.

8. Other roles:
i. To implement program
ii. To extend market
iii. To promote business environment
iv. To develop relationship among management, owner and workers etc.

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Role of communication in management

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Importance of communication in business

noreply@blogger.com (Unknown) — Sat, 15 Sep 2012 06:54:00 +0000

Importance of communication in business

Hello dear friends here you will get Importance/role/significance of communication in business, Importance of communication in business, Role of communication in business, Significance of communication in business, Importance of Business Communication.

Modern civilization completely depends on improved communication. Communication is important in personal, organizational, state, social even in religious life. But it is especially important in the field of business, trade and industry. In this context famous writer Keith Davis says, “Organizations cannot exist without communication.” Importance of communication/business communication is discussed below:

1. Exchange of information: Communication helps in exchanging information or ideas. For the achievement of any objective exchange of information of idea is important.

2. Formulation and execution of plans: Communication supplies information to the managers who prepares effective plans. Manager’s collects information from different sources and prepare and execute organizational plans thorough help of communication.

3. Effective direction: The entire work of direction is involved with communication. Without using communication devices superiors cannot issue orders or instructions to their subordinates.

4. Coordination and cooperation: Communication helps in coordinating the activates of various work groups or departments. Cooperation also becomes impossible, because people cannot communicate their needs and feelings to others.

5. Better performance and job satisfaction: When communication is effective it tends to encourage better performance and job satisfaction. People understand their jobs better and feel more involved in them.

6. Minimizing cost and time: Communication helps in minimizing cost and time through easily and quickly exchange of information. If any message is required to be communicated to thousands of people then we can use newspaper, internet, TV or radio.

7. Development of managerial efficiency: Communication helps to increase the efficiency of the business organization. When communication is effective, employees get all information and can perform well. It increases their sense of responsibility.

8. Development of relations: Effective communication plays a very vital role in improving the relationship between laborer and management. Frequent transfer of information removes misunderstanding and creates a cordial atmosphere in the organization.

9. Publicity of goods: Large companies give special emphasis on advertisement and publicity of goods for the purpose of creating and maintaining markets.

10. Making decision and solving problem: Communication helps in solving organizational problems. It tends to increase better understanding among the employees, which reduces grievances and removes misunderstanding and conflict.

11. International relation: No country in the present word is self-sufficient. Every country is dependent on others for many reasons. Here, communication plays a very vital role. It plays important role in developing international relations.

12. Education and training or employees: Communication helps to provide education and training of employees of the organization.

13. Linking between central and branch offices: Large organizations have many branches. The ranch office must be link with the center office of the organization for sharing different official issues and instructions.

14. Raising employee morale: Low morale makes the employees idle and frustrated which lead to lower performance of the employees. Communication helps to raise employee morale through training and development activities.

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Importance of communication in business

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Functions of communication, activities of communication

noreply@blogger.com (Unknown) — Tue, 11 Sep 2012 07:02:00 +0000

Functions of communication, activities of communication

Hello dear friends here you will get Functions of communication or activities of communication, Function of business communication, Importance of business communication, Advantages of business communication.

Communication performs variety of functions within a group or organization. It helps in transmitting information and exchanging opinions and ideas among the employees of an organization. Basic communication functions are discussed in the following manner: Functions of communication.

1. Informing messages: An important function of communication is to inform any subject matter to others. Communicator informs any subject matter, information or data to the receiver through communication. If the receiver understands the real meaning of the message, communication becomes complete.

2. Persuasion: Another important function of communication is to persuade employees so that they can perform duties and responsibilities according to the desire of the management. Communication helps employees to know the techniques of performing their jobs well.

3. Directing: Communication helps in giving direction to the employees to accomplish their assigned duties and responsibilities. It transfers orders and instructions from the superiors to the subordinates. It helps in explaining the ways how jobs are to be done. Functions of communication.

4. Solving problems: An important function of communication is to help in organizational problems. It helps to find out the problem and creating an atmosphere to discuss the problem and solve them. It helps in exchanging opinions between the contrasting parties and to arrive at a solution.

5. Helping planning and decision making: Another function of communication is to facilitate in decision making. Communication helps in decision making by supplying relevant information. Moreover it supplies information for the purpose of making plans.

6. Forming opinions: An important function of communication is to help in forming opinion. It assists in exchanging ideas, thoughts, beliefs and information among human beings and helps in forming favorable opinions.

7. Coordination and cooperation: Communication performs another important function in coordinating the activities of various work groups and departments within the organization. It helps in removing the inconsistencies and brings harmony in the work field.

8. Maintaining relations: Communication helps in developing and maintaining good relations between different parties. It helps in minimizing misunderstanding and difference of opinion and creates a healthy atmosphere in the organization which facilitates in developing human relations.

9. Publicity of products: Modern age is the age of publicity. It is very difficult to attract customers and create market without proper publicity in modern age. Communication plays a very vital role in this connection. Functions of communication.

10. Exchange of information: The main function of communication is the exchange of facts and information between human beings. It transfers massages form the sender to the receiver.

11. Controlling: It helps in controlling the activities of the subordinates by providing communicational measures at different levels of the organization. It helps in monitoring and evaluating the performance of the subordinates and taking corrective measures.

12. International relation: Another function of communication is to build up international relations. No country of the world is self-sufficient at present. Every country is to take other country’s support and help for its own interest. So there is a necessity to develop good relations. Improved communication helps in developing such relations. Functions of communication.

13. Building image: Strong image of the organization helps to gain competitive advantage in the market. Communication helps to build up image of the organization through timely contact with the stakeholders, advertising etc.

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Functions of communication, activities of communication

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Scope of communication skills

noreply@blogger.com (Unknown) — Tue, 11 Sep 2012 06:39:00 +0000

Scope of communication skills

Hello dear friends here you will get Scope of communication skills, Communication scope, Business communication scope, Scope of business communication.

Scope of communication skills is wider than any other act of human behavior. The entire life of human being involves communication. No one can spend even a moment without use of communication. From dawn to sleep time people spend their time in any form of communication. Any kind of activity whether it is personal, organizational, political, social, religious or cultural falls within the scope communication. Scope of communication is shown in the following figure:

Figure: Scope of communication

1. Communication in personal life: The entire life form birth to death of any person involves communication. No one can spend any moment without communication. A man interacts with his family members, fellow friends or colleagues involve communication. Even when he enjoys a T.V. program or reads newspaper, he is engaged in communication. Scope of communication skills.

2. Communication in social life: Man is a social being. So, people live in a group in the society. To live in a society a man is to take part in the social functions and to maintain relations with the other members of the society. He is to play different roles in the society activities.

3. Communication in organizational life: Communication is most important in business organization. No organization exists without communication. Communication is used in the following organization activities.

(A) Planning and decision making: Managers are to take decisions and make plans for the business. For these purposes they are to collect information and consult with others, which involve communication. Scope of communication skills.

(B) Selection and training: For selecting employees for the organization is needed advertisement, and take interview. Which involves with communication? Giving training to the employees also involves communication.

(C) Directing: To implement a plan managers are to give orders and to issue instructions to the subordinates-which requires effective communication.

(D) Coordination: Managers are to use communication to coordinate the activities of various work groups or departments.

(E) Distribution and Marketing: In marketing activities communication plays a very vital role. Without use of communication, no organization can promote its products in the market. Scope of communication skills.

(F) Establishing relations: Communication helps in establishing harmonious relationship between labor and management.

(G) Controlling: All controlling functions involve communication. Managers can effectively control the activities of the subordinates by using downward and upward communication.

4. Communication in political life: Political parties give special emphasis on communication. Success of any political party depends on mass communication system.

5. Communication in state affairs: Various Government department used communication to run the administration and to inform people about development programs and other issues.

6. Communication in religious life: For the spread of religion communication is used. Religious leaders inform different aspects of religion to the people. So, in the religious life communication is used comprehensively.

7. Communication in foreign trade and international affairs: Today every country of the world is dependent on other countries in different affairs. That’s why every country is to establish and maintain international relations. Improved communication system helps to establish good relations with other countries. Scope of communication skills.

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Scope of communication skills

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Characteristics of communication or features of communication

noreply@blogger.com (Unknown) — Thu, 06 Sep 2012 06:53:00 +0000

Characteristics of communication or features of communication

Hello dear friends here you will get Characteristics of communication or Features of communication, Important characteristics of communication, Business Communication Syllabus.

Important characteristics of communication are as follows:
1. Specific objectives: Every work of human being should be specific objective oriented. Aimless work or communication cannot bear any fruitful result. So, the communicator should aware of the objective of communication clearly.

2. Message or information: Message is the set of symbols that the sender transmits to the receiver through the media. It is content of the interaction between sender and receiver. Characteristics of communication.

3. Exchange of information: Communication helps to exchange information or ideas between sender and receiver. For the achievement of any objective, exchange of information or idea is very important. features of communication.

4. Two or more person/parties: Generally, communication is the two-way process. It happens between or among two or more parties (sender and receiver). Employees need the opportunity to share their feedback, opinions and thoughts with managers and employers. Characteristics of communication.

5. Formality: Most of the cases communication maintains formal rules and procedure between or among the sender and receiver. features of communication.

6. Use of media/channel: Without media or channel message of communication are not possible to send to the receiver. But all media are not equally effective. Suitable media should be selected each time while sending any message. Characteristics of communication.

7. Mutual of understanding: Communication involves mutuality of understanding between sender and receiver. They should understand the subject matter of the communication. features of communication.

8. Dynamic process: Communication is a dynamic process between or among the sender and receiver. One party send message and another provide feedback until the objectives of the communication achieved.

9. Noise/Barriers: Noise is an interruption or disturbance to the message sent in the communication processes that distort the meaning of the message. Characteristics of communication.

10. Feedback: Feedback is the reaction or response of the receiver to the sender. Feedback is essential to complete any communication process.

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Characteristics of communication or features of communication

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Ways to achieve the objectives of business communication

noreply@blogger.com (Unknown) — Thu, 06 Sep 2012 06:33:00 +0000

Ways to achieve the objectives of business communication

Hello dear friends here you will get Ways to achieve the objectives of business communication, Way to achieve Business communication, Ways to achieve business communication objectives, Business communication objectives way to achieve, Objectives of communication in business.

Business communication has many objectives. Among them most important objectives are to increase the efficiency of the managers, to develop harmonious relations, to remove misunderstanding and distrust to perform managerial functions etc. to achieve these objectives certain steps should be undertaken which can be discussed in the following ways: Ways to achieve the objectives of business communication.

1. Generating and analyzing the ideas: The primary duty of the communicator is to generate specific idea about the communication. The next duty of the communicator is to analyze the idea carefully; otherwise communication will not be effective.

2. Communication planning: To achieve the objective of the communication it is necessary to prepare a plan before communicating. Communication plan will include time, cost, media and probable response of the receiver of the message of communication.

3. Increase of communication skill: Skill of communication personnel is an important factor for effective communication. Managers should give special attention for the development of communication skill.

4. Selecting proper media: To achieve the objective of the communication, it is essential to select suitable media for communication. If wrong type of media is selected, it will not be possible to achieve the objective of communication. Ways to achieve the objectives of business communication.

5. Time consideration: Proper time should be selected for communicating. The proverb, “A stitch in time saves nine.”- is applicable for communication also. If right time is selected for communication, achievement of objective becomes easier.

6. Consideration of receiver’s reaction: The communication should consider the receiver’s reaction while attempting to communicate. If communicator considers the attitude, temperament and stress of the receiver, communication becomes effective.

7. Feedback: For achieving the objective of communication, emphasis should be given to feedback. Communicator should seek feedback from the receiver. Feedback completes the communication process. As a result, objective is achieved.

Ways to achieve the objectives of business communication

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Objectives or purposes of business communication

noreply@blogger.com (Unknown) — Sun, 02 Sep 2012 07:33:00 +0000

Objectives or purposes of business communication

Hello dear friends here you will get Objectives or purposes of business communication, objective of communication, Objectives of business communication, Purposes of business communication, Business Communication Objectives, Business Communication Purposes.

Communication has many objectives. Its primary objective is to exchange ideas, opinions, thoughts, beliefs and information between human beings. In the fields of business, the main objective of communication is to help managers in performing all managerial functions smoothly. Different objectives of communication are discussed below; Business Communication Objectives.

1. Achieving organization goals: The main objective of communication is to help managers in achieving organization goals. It helps managers to perform all managerial functions and to achieve predetermined goals. Objectives of business communication.

2. Exchanging of information: Another objective of communication is to exchange information between employees of an organization. It helps to make contact with the external forces of an organization. Business Communication Purposes.

3. Formulation and execution of plans: Communication supplies information to the managers who prepares effective plans for the organization. Managers collect information from different sources and prepare and execute organizational plans through the help of communication. Business Communication Objectives

4. Increasing efficiency: Communication helps to increase the efficiency of the employees of an organization by supplying information timely relating to the work.

5. Directing the subordinates: An important objective of communication is to give effective direction to the employees of an organization. Communication helps to reach executive orders to the subordinates. Objectives of business communication.

6. Create consciousness: Another remarkable objective of communication is to create consciousness among the employees about their duties and responsibilities by supplying various information.

7. Coordination and cooperation: Another important objective of communication is to help in coordinating and cooperating the activities of various work groups and departments working within the organization. Business Communication Objectives.

8. Persuasion: To persuade the employees to work hard for the organization and the buyers to buy organization’s products are two other important objective of communication. Business Communication Purposes.

9. Facilitating joint effort: No organization can achieve its goal by individual effort. It requires joint effort. Communication helps in taking joint effort in the organization.

10. Education and training of employees: Communication helps to provide education and training of employees of the organization.

11. Develop labor-management relations: Another objective of communication is to improve relationship between management and workforce within the organization. It removes misunderstanding. Between the two parties and helps to develop and maintain better relationship. Objectives of business communication.

12. Creating relationship with external parties: Communication helps to create good relationship with external parties of the organization.

13. Monitoring and controlling the activities: Monitoring and controlling the activities of the subordinates is other important objective of organization communication.

14. Solving problem: One of the most important objectives of communication is help solving different organizational problems. It creates bases for discussion by supplying information which helps in removing the differences among the disputed parties. Business Communication Purposes.

15. Initiate to change: Another objective of communication is to initiate change within the organization. Communication supplies various information to the employees which helps in changing their attitude and brings changes in the organization.

16. Decision making: Communication helps managers to take decisions. It helps in exchanging ideas and opinions with others which help managers to take appropriate decisions. Business Communication Objectives.

17. Making aware of future change: In earth everything in changing continuously. To adopt with the changing environment management has the initiate different organizational change. Here communication helps to make employees aware of future change.

18. Building image: Strong image of the organization helps to gain competitive advantage in the market. Communication helps to build up image of the organization through timely contact with the stakeholders, advertising etc.

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Objectives or purposes of business communication

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Difference between business communication and general communication

noreply@blogger.com (Unknown) — Thu, 30 Aug 2012 12:27:00 +0000

Difference between business communication and general communication

Hello dear friends here you will get Difference between business communication and general communication, What is business communication, What is general communication, Variation business communication and general communication,

Business communication is the process where business related issues information, functions, news etc. are exchanged between producers, distributors, buyers, sellers, suppliers, competitors, government agencies, business Patrice etc. for efficiently organizing and administering business. business communication and general communication difference.

On the other hand, general communication is the process of exchanging information, ideas, feelings, thoughts, values etc between two or more persons/parties to achieve personal objective. The differences business communication and general communication are as follows:

Basis	Business Communication	General Communication
1. Objective	To achieve business related objectives	To achieve any type of objectives except business.
2. Nature	Deal with the business related issues, information, functions, news etc.	Deal with the personal or interpersonal issues, information, etc.
3. Scope	Scope of business communication is limited compared to general communication.	Scope of general communication is large compared to business communication
4. Emotion	No scope of showing personal feelings and emotions in the message.	Showing personal feelings and emotions in the message is a common part.
5. Channel	Mainly it uses verbal channel of communication.	Mainly it uses non-verbal channel of communication
6. Partiality	It is impartial in nature.	It is partial in nature.
7. Legal Evidence	Business messages are recorded and act as a legal evidence.	General messages are recorded and do not act as a legal evidence.
8. Feedback	Feedback is essential in business communication.	Feedback is not essential in business communication.
9. Audience	It takes place between business people who are talking about a subject that is common and important to all.	It takes different tones depending upon whether we are talking to a child, a friend or someone who is a senior.
10. Formality	It is more formal and follows specific rules of business	It is less formal and not follows any rules except of course rules of etiquette and manners.
11. Language	Business communication maintains a distance and uses a formal language only.	It can use slang terms and it times be crude when talking to a friend.
12. Alternative	It is also known as commercial communication.	It is also known as interpersonal communication.
13. Use of Graphs	Graphs, tables, charts, diagrams, etc. are frequently used in business communication.	Tables, charts, diagrams, etc. are rarely used in business communication.

Difference between business communication and general communication

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