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ORGANISATIONAL BEHAVIOUR (VIEWS)-ADMINISTRATION

2012-06-17T02:40:00.002-07:00

1. E N GLADDEN

Administration: “Administration is a long and slightly pompous word but it has a humble meaning, for it means, to care for or look after people, to manage affairs... is determined action taken in pursuit of a conscious purpose.”

Public Administration: “Public administration is concerned with the administration of the government.”

Organisation: “Organisation is concerned with the pattern of relationships between persons in an enterprise, so constructed as to fulfil the enterpriser’s function.”

Hierarchy: “Both in the simple unit organisation and in the complex large-scale organization the process of division of labour means that the principle of hierarchy operates; that is to say that individuals are arranged in grades, those above supervising those below.”

Landmark Publications:

An Introduction to Public Administration

The Essentials of Public Administration

2. F A NIGRO

Administration: “Administration is the organisation and use of men and materials to accomplish a purpose.”

Public Administration: “Public administration (1) is a cooperative group effort in a public setting; (2) covers all the three branches----executive, legislative and judicial, and their inter—relationship; (3) has an important role in the formulation of public policy and is thus part of the political process; (4) is different in significant ways from public administration; and (5) is closely associated with numerous private groups and individuals in providing services to the community.”

Significance of Public Administration: “The real core of administration is the basic service which is performed for the public.

Leadership: The essence of leadership is influencing the actions of others; the essential quality of leaders is that they are convinced something must be done, and they persuade others to help them to get it done. (L G Nigro)

Budget: “Financial administration is of special importance today for the simple reason that, while there seems to be no limit to what we may ask of government, there is always a limit to the funds available.”

Landmark Publications:

Public Administration-----Readings and Documents

Modern Public Administration (L G Nigro)

3. WOODROW WILSON

Public Administration: “Public administration is detailed and systematic execution of law. Every particular application of law is an act of administration. He further says, “Administration is the most obvious part of the government; it is the government in action; it is the executive, the operative, the most visible side of the government.”

Landmark Publications:

The Study of Administration (1887)

Congressional Government (1885)

The State (1889)

4. LUTHER GULICK

Administration: “Administration has to do with getting things done; with the accomplishment of defined objectives.”

Public Administration: “Public Administration is that part of the science of administration which has to do with government and thus concerns itself primarily with the executive branch where the work of government is done, though there are obviously problems in connection with the legislative and judicial branches.”

Organisation: “Organisation is the formal structure of authority through which work sub-divisions are arranged, defined and coordinated for the defined objective.”

Landmark Publications:

Papers on the Science of Administration (Urwick)

5. MCFARLAND

Communication: “Communication may be broadly defined as the process of meaningful interaction between human beings.”

6. TAYLOR

Landmark Publications:

A Piece-Rate System

Shop Management

The Art of Cutting Metals

The Principles of Scientific Management

7. FAYOL

Unity of Command: “For any action whatsoever, an employee should receive orders from one superior only.”

Positional Theory of Authority: “Authority is the right to give orders and the power to exact obedience.”

Centralisation and Decentralisation: “Everything that goes to increase the importance of the subordinate’s role is decentralisation; everything which goes to decrease it is centralisation.”

Control: “Control consists in verifying whether everything occurs in conformity with the plans adopted, the instructions issued, and principles established.”

Landmark Publications:

General and Industrial Management

The Administrative Theory of the State

General Principles of Administration

8. ELTON MAYO

Landmark Publications:

The Human Problems of Industrial Civilization

The Social Problems of Industrial Civilization

The Political Problems of Industrial Civilization

9. PETER DRUCKER

Communication: “Communication is the ability of the various functional groups within an enterprise to understand each other and each other’s functions and concerns.”

Control: “Control maintains the equilibrium between ends and means, output and effort.”

Landmark Publications:

The Practice of Management

10. JAMES W DAVIS

Public Administration: “Public Administration can be best identified with the executive branch of a government.”

11. SIMON

Public Administration: “By Public Administration is meant in common usage, the activities of the executive branches of the national, state and local governments.”

Organisation: “By Organisation we mean a planned system of cooperative effort in which each participant has a recognised role to play and duties and tasks to perform.”

Critics of Bureaucracy: They said that Weber developed his thesis on the basis of structural approach. Hence, his model reduces administrative efficiency, which can be enhanced through informal relations and unofficial practices. (Barnard)

Critics of Bureaucracy: They argued (in their book Organisations) that the Weber has, neglected the human dimension of organisation due to his over concern with the formal aspect of organisation. Hence, they included Weber in the category of classical thinkers like Gulick, Urwick and others. (March)

Landmark Publications:

Organisations (March)

Public Administration (Smithburg, Thompson)

12. KOONTZ and O’DONNELL

Line and Staff: “Line and Staff are characterisations of authority relationships and not departmental activities.”

Communication: “Communication is an intercourse by words, letters, symbols or messages; and is a way that one organisations member shares meanings and understandings with other.”

Control: “Controlling is a measurement of accomplishment against the standards and the correction of deviations to assure attainment of objectives according to plans.”

Leadership: “Leadership is the activity of persuading people to cooperate in the achievement of a common objective.”

Motivation: “Motivation is a general term applying to the entire class of drives, desires, needs, wishes, and similar forces that induce an individual or a group of people to work.”

Landmark Publications:

Principles of Management

13. WILLOUGHBY

Public Administration: “The term administration may be employed in Political Science in two senses. In its broadest sense it denotes the work involved in the actual conduct of governmental affairs, regardless of the particular branch of government concerned. It is, thus, quite proper to speak of the administration of the legislative branch of the government, the administration of justice or judicial affairs, or the administration of the executive branch as well as the administration of the affairs of the administrative branch of the government, or the conduct of the affairs of the government generally. In its narrowest sense, it denotes the operations of the administrative branch only. As students of Public Administration we are concerned with the narrowest meaning of the term.”

Importance of Budget: Budget is “an integral and indispensable tool of administration.” He also observed: “The real significance of the budget system lies in providing for the orderly administration of the financial affairs of a government.”

Budget: “The Budget is something much more than a mere estimate of revenues and expenditure. It is, or should be, at once a report, an estimate, and a proposal.”

Landmark Publications:

Principles of Public Administration

MERGER & ACQUISITIONS- FINANCIAL ANALYSIS

2011-04-25T14:05:00.001-07:00

Objectives:

To identify and evaluate the benefits of mergers and acquisitions;

To evaluate whether mergers/acquisitions provide an increase in synergistic value and/or other benefits for the new merger/acquired company.

To identify and evaluate the key post acquisition factors which provide the basis for a successful merger/acquisition.

Summary:

Benefits of M&A:

The merged companies tend to have more resources at their disposal than the individual one. This way the companies avail economies of large scale by increased scale of operations. Due to intensive utilization of production facilities, distribution network, etc., these economies will occur (Jain et al, 2004:129). In horizontal mergers where range of utilization of intensive resources is higher, these economies will be available. The economies will occur up to a point where average cost is minimum which is called optimum point and will be significant in case of large companies (Kristen, 2004:43).

According to Berk and DeMarzo (2007:877) it is a large company which will enjoy economies of scale, savings from large scale production of goods and economies of scope- achieve savings by combining the marketing and distribution of different types of related products.

With the merger of the companies, a large number of operating economies are at the command. These economies result in horizontal as well as vertical mergers (Rock et al, :65). The operating inefficiencies of small concerns will be controlled by the superior management, emerging from the merger.

Synergy refers to the greater combined value of the merged firms then the sum of the values of the individual units. It is something like two plus two more than four (Arnold, 2005:1044). It results from benefits other than those related to economies of scale. Operating economies are one of the various synergy benefits of merger and acquisitions. However, synergy doesn’t always occur in M&A (Coyle, :47).

M&As help a company to grow rapidly as it is not always possible for a company to grow significantly by internal expansion (Verma, 2007:186). The growth through M&A is also far cheaper. Acquisitions of a going concern prevent the companies from risks and new product lines taking. The growth in turn leads to an increase in market share.

Two or more companies can diversify their activities through M&A provided that the firms do not operate in the same markets or in the same industry (Frensch, :47). Since different companies are already dealing in their respective lines there will be less risk in diversification. When a company tries to enter new lines of activities then it may face a number of problems in production, marketing, etc. When more concerns are occurring in different lines, they must have crossed many hurdles (Jain et al, 2004:134).

According to Seth (1990:431) “In unrelated acquisitions, where such efficiencies (internal synergy effects) are not expected to be present, value creation occurs nevertheless, and is associated with the coinsurance effect.”

When a loss-making company merges with a company making huge profits, it is able to benefit from the tax shields. A company making losses will not be able to set off losses against future profits or vice versa (Pandey, 1978:34).

Merged companies are capable of planning their resources very well in order to become financially sound (Sharma, 2007:18). Merger leads to an increase in the values of the merged companies (Weston & Weaver :134). It also ends the competition between the companies involved so that they don’t spend much on advertising, etc now (Berk and DeMarzo, 2007:878).

Evaluation if M&A Provide an Increase in the Synergistic Value or other Benefits for the Acquired Company:

Mergers are due to a company’s urge to expand the business. A financially sound company may takeover smaller companies in order to grow its business. But because of the lack of capital smaller companies are unable to take over the large companies. For the purpose of huge investments, smaller companies want to merge with financially sound companies. But M&A process itself is controlled by stock market. Whenever the stock market booms, the mergers become more pronounced. It is because the takeover becomes relatively cheap as the shares increase in value. Conversely if the value of the shares tends to decrease, the company becomes prone to be acquired.

Mergers can fail when the merged companies cannot agree on existing or new terms. Mergers can also run into regulatory problems. Governments may be concerned that the merger might create a monopoly and can either block it or require the merged companies to sell some of the firms which are part of their business.

Mergers can sometimes not deliver the strategic objectives set, such as cost savings failing to materialise.

There have been varied studies that suggest that whatever the instant benefit to shareholders, mergers rarely give much added value to the economy as a whole.

According to Schniederjans & Fowler (1996) The desire for synergy in mergers and acquisition has been widely acknowledge in the management and its presence has become a requisite in most acquisition analysis, synergistic effect enhance the joint profitability of the newly structured organization, and at the same time it reduces the risk which each firm would face as an individual entity. In general the main objective of combining two firms is to produce a relationship where 1+1>2.

Once a company has been merged or acquisitioned, the value of the firm depends on the cash flows generated from the business operations and the firm’s cost of capital. Moreover depending on the success of the firm’s strategies and decisions, the value of the firm will either increase or shrink (value creator or value destroyers).

Post-Acquisition Factors for a Successful M&A:

For a successful M&A, the post-acquisition factors are of great concern. The post-acquisition is the most important part of the takeovers. According to Child et al :

“...much of the disappointment with acquisition performance stems from post-acquisition factors.”

The key for the success of the takeovers is the integration of the combined firm. According to Pablo (1994), the merged firm will choose various types of integration based on factors such as task, cultural and political properties. According to Neale and Pike 2007 integration exhibits a different order of complexity in different types of takeovers. Integration should include selling of the assets which are not likely going to add any value to the company. This is called asset stripping (World Bank report China). Integration also involves the changes in the new environment after the M&A. Management has an important role to play. According to (The Manager.org) major success factor for any merger or acquisition is the properly managed integration of both the companies. Neale and Pike (2006:564) state that Jones (1986) five key steps explain that the integration is a complex mix and acquiring company should follow an ‘integration sequence’ based on them. The five key steps are:

° The combined firm should establish clear reporting relationships so that the uncertainty is avoided.

° There should be the resource audit to examine the physical and human assets in order to access the management quality.

° Key factors can be controlled by keeping a control over the information channels that export messages and import data.

° Corporate objectives should not only be in agreement with the parent objectives but should also reflect differences due to rates of return and margins in profits.

° The organisational structure should be also revised.

Efforts should be made to improve the operating efficiency, set up a better management system and streamline the operations of the newly acquired firm to ensure that the potential synergies are reaped (Stahl & Medenhall, 2005:379).

The merged firms should also take initiatives to establish a right kind of corporate culture and provide the right management and leadership (Gollakota et al, 2007:204). The capabilities acquired by takeover should be put to use and it depends on the management. According to Child et al,

“...capabilities acquired represent a potential but, once transferred, they still must be applied before they can lead to a competitive advantage......challenge is not just to acquire capabilities, but also to preserve, to transfer and to apply them in order to enhance competitive advantage.”

ADIDAS STRATEGIC MANAGEMENT

2011-04-25T13:48:00.000-07:00

OBJECTIVES:

To identify the main strategic issues facing Adidas in maintaining their current global competitive position.

To evaluate potential strategic options that Adidas should consider in order to sustain and develop their global competitive positioning.

To discuss the implications of these options for the strategic management decisions of the company.

To make appropriate recommendations for the future.

Summary:

This report sets out the different aspects of strategic management at the Adidas group. Sometimes the two are used interchangeably, but there is a lot of difference between the two. They can partly be distinguished on the basis of different ways of financing them and partly by comparing the sizes of the companies involved.

The takeovers and different issues related to it are of very much importance in present times of LPG (Liquidation, Privatisation and Globalisation). The basic fields of concern are the benefits related to M&A, post M&A activities, M&A failures and success, etc. All these concepts have been undertaken in this report. There is also a case study of Adidas and Reebok given at the end for a deeper analysis of the concept. The various aspects of the Adidas and Reebok merger have been clearly explained.

Introduction:

Adidas-Salomon is one of the major sports apparel manufacturer. It consists of Reebok Sportswear Company, Taylormade Golf Company, Maxfli Golf and Adidas Golf. It is the second largest sportswear manufacturer of the world after Nike. The company was founded by Adolf (Adi) Dassler in 1948 and is named after him. But the story started way back in 1920 when Dassler and his brother Rudolf Dassler started making shoes Herzogenaurach, near Nuremberg. Rudolf Dassler is also the founder of other sports goods manufacturer company, Puma. The group is actually named as Replica Adidas Shoes.

1. SWOT Analysis:

In order to identify the main strategic issues facing Adidas in maintaining their global competitive position, it will be quite useful to undertake a SWOT analysis of the company. According to Rogoff and Bezos (2007:44), the best way to begin a research on the competitive advantage and competitive position of a company is to do a SWOT analysis of the company which is an acronym standing for strengths, weaknesses, opportunities and threats of the business.

SWOT analysis of Adidas will involve the evaluation of its internal as well as external environment. In order to be the market leader and gain more and more profits, Adidas always intends to develop new opportunities which make it highly prone to risks.

STRENGTHS · Renowned brands. · Extensive Marketing Infrastructure. · Diversity and Variety.	WEAKNESSES · Underperformance of Reebok. · Channel Conflicts.
OPPORTUNITIES · Growing Demand in Sport Equipment. · Emerging Markets. · Developing Technology.	THREATS · Increased Raw Material Costs. · Competition. · Economic Recession. · Counterfeit Products.

1.1. Strengths:

Following are the key strengths of Adidas Group:

1.1.1. Renowned Brands:

It is one of the major strengths of the company. Adidas group owns brands like Adidas, Reebok, TaylorMade (Adidas Group Website). The strong brand image of Adidas has increased its brand loyalty which in turn has led to increase in profits. It is the brand reputation which has helped Adidas to be the market leader in almost every part of the world. Adidas brands are not only popular in Europe and US but they have also captured most parts of Asia now. According to Shanley, 2006 (Helmsman Online), Adidas emerged as a market leader in Japan in 2005 replacing Nike for the first time. According to a report of Adidas, it is has maintained its top position in Europe till date. Adidas also strengthens the images of its brands by customer satisfaction (Adidas Official).

1.1.2. Extensive Marketing Infrastructure:

The company has a widespread marketing infrastructure. The policy of the company to focus on a single distribution channel has changed. It is now focussed on having various distribution channels and has a huge network of stores and outlets worldwide (Adidas Official).

Due to an extensive marketing infrastructure and advertising, Adidas has been able to undergo market penetration which helps them to draw more profits. According to Manzenreiter (2004:303), Adidas kept doing the advertisement campaigns with popular sports celebrities after the 2002 football World Cup like David Beckham, Hidetoshi Nakata, etc in order to gain more and more market share in the markets like Japan. Adidas also formed one of the pillars in 2006 football World Cup in Germany.

1.1.3. Diversity and Variety:

According to Adidas (Corporate Website), “We will remain committed to understanding, valuing and incorporating the diversity into the corporate culture of the Adidas Group.” This helps them in market penetration and gain competitive advantage. Adidas has a large number of products in a number of styles for both men and women (Runningshoes4u). The company has gained strong reputation in almost every part of the world due to its innovative technology and continuous introduction of new brands.

1.2. Weaknesses:

1.2.1. Underperformance of Reebok:

The merger between Adidas and Reebok was basically an attempt of Adidas to gain more market share in US- the Nike’s own turf (Tribune LA). Adidas wanted to confront Nike on its own home land. The takeover was supposed to be a friendly takeover and the stock prices of both the companies started to improve from the very day of the announcement (MSNBC report). But during the last months of 2005, sales of Reebok dropped from $1 billion to $912 million. The poor performance of Reebok continued from the very time. In March 2007, Adidas also admitted that the merger was not as successful as it was supposed to be and the causes for the failure of the takeover were fully attributed to Reebok. Adidas blamed Reebok to be the basic reason as the group had 3.6% drop in the overall gross margins by the end of 2007 (Marketingmagazine.co.uk).

1.2.2. Channel Conflicts:

In the times of growing e-business, Adidas has also begun to sell its products online on a large scale (Official Site). This has led to the conflicts with the retailers. Retailers will be less reluctant to sell Adidas products in future which can lead to drop in sales.

1.3. Opportunities:

1.3.1. Growing Demand in Sports Equipment:

According to Walker and Seidler (1993:5), since 1960, sports has changed a great deal and sports equipment industry has become a multibillion dollar industry as a virtue of this change. Also with growing population there is a large demand for goods (Draak, 1986). So, Adidas need to improve its strategies much more in order to avail maximum benefits.

1.3.2. Emerging Markets:

According to Cavusgil et al (g2002:10), Emerging markets have a high birth rate and accommodate about 75% of the world’s total population. As more population means more sales, it is important for the company to strengthen its roots beyond the European and US borders. The company is doing well for its brand popularity in the emerging economies. Such as, the company has launched the apparel for Indian yoga to target the market share in India (Ameinfo News). After the Beijing Olympics the company increased sales in China also (Opendoor.com report). Southeast Asia and Eastern Europe (Russia) are also emerging markets with opportunities due to their large populations.

1.3.3. Developing Technology:

According to annual report 2009, the company is aiming to use new technology and come up with new brands. Although the company’s innovative technology can be regarded as its strengths yet a great deal needs to be done in this field. As Maier (2009) clearly states that as a business grows the importance of keeping up with changes in business computing and technology can be more important over time.

1.4. Threats:

1.4.1. Competition:

As the merger between Adidas and Reebok was an attempt to gain more market share in US and to give a tough competition to Nike (No. 1 in the industry) and Puma (No. 4) (Tribune LA). At the time of the merger, it seemed that it really made sense but Nike was never on the backseat. Nike is the most tough and giant competitor of the company.

1.4.2. Increased Raw Material Costs:

The company is facing higher raw material and wage cost (BBC Online). This is one of the key threats to Adidas. Due to this reason, Adidas was thinking of closing some stores at the end of the previous year.

1.4.3. Economic Recession:

Global recession is one of the biggest threats which almost every business is facing right now. According to BBC Online (2009), “Adidas sees profits drop by 97%.” It further says that Adidas made 5m euros net profit during the first quarter of 2009 which was 169m in 2008. Adidas blamed economic downturn as a basic cause for this.

1.4.4. Counterfeit Products:

According to Adam (2010), the market is full of counterfeit products which resemble the genuine product and are made to deceive the customers. According to a Behean, about 12% of sportswear in 2001 was fake. This has become a key threat to Adidas over the past years.

2. ANSOFF’s Matrix:

In order to evaluate potential strategic options that Adidas should consider in sustaining and developing their global competitive position, we need to use Ansoff’s matrix. As commented by Fifield (1999:143), Ansoff stated that there are actually only four ways through which a company can expand its operation in order to sustain its global competitive position. From the market point of view, Adidas group believes in market development and market penetration.

MARKET PENETRATION · Global Brand Visibility. · Advertisements/Sponsorships.	MARKET DEVELOPMENT · New Markets. · New Distribution Channels in Emerging Markets. .
PRODUCT DEVELOPMENT · New Products. · Relevant Modified Products.	DIVERSIFICATION · Diversification of Products – Athletics, Cricket and Hockey. · Casual Footwear.

2.1. Market Penetration

2.1.1. Global Brand Visibility:

According to Kaferer :338 the biggest advantage of global brand visibility is that it provides the company with a competitive advantage. Adidas’s brand visibility gives it a competitive advantage over the local brands and helps it in the market penetration i.e. penetrating the existing market with the existing products. The customers are attracted by the cheap prices of the global brands of Adidas with respect to their local brands. For example, in India the local sports shoe manufacturer Proton produces expensive shoes when compared to Adidas’s global brands CSR (12:4). Similar is the case in Czech Republic where Adidas shoes are cheaper than the local handmade shoes (Press Adidas).

The key to Adidas’s global branding visibility is its innovation. It creates a very good image of its products. That is the reason why there is a worldwide awareness of Adidas brands. The advantages related to global brand visibility are higher economies of scale, synergies, etc.

2.1.2. Advertisements/Sponsorships:

The other key method of market penetration followed by Adidas is aggressive advertising. According to Rotzoll et al : when there is a strong appeal to fear along with product benefits, there is a possibility to get potential consumers to move to an immediate purchase. Adidas is also using the aggressive advertisement strategy to gain more market share with its existing products in existing markets e.g. in 2000 Adidas launched a series of new advertisements featuring reputed sportspersons in daring but eccentric conditions (Drummond and Ensor, 2003:203). The basic objective was to target the young market segment without giving details of the features of the product. Similarly, prior to the football World Cup in Germany, there were poster advertisements featuring the Germany’s football captain M. Ballack saying the Adidas tagline, ‘Impossible is Nothing’(Bleachers brew). The main motive of this advertisement was to catch customer attention by creating a hope for Germany’s World Cup win. Adidas also has a tradition of making reputed sportspersons, with a lot of fan following, their Ambassadors. It helps the company to target the sports lovers. These include Mohammad Ali, David Beckham, etc. Overall Adidas carries out an extensive advertising on TV, Radio, Web sites, through posters etc (Tennis Blog). Adidas Group also sponsors numerous sports events such as Basketball, Football, etc which helps them to penetrate the market effectively.

2.2. Market Development:

2.2.1. New Markets:

In order to develop markets, Adidas has always been in search of new markets. In the emerging markets of India, China, Russia, etc, Adidas is continuously expanding its business by entering new markets with existing products. In case of marketing strategy, Adidas has always been following the offensive marketing strategy in new markets.

2.2.2. New Distribution Channels in Emerging Markets:

Emerging markets also open new channels for Adidas. For example, Adidas entered India long time ago. But recently, in 2008, it was able to conquer the sports market of Jammu & Kashmir state of India by opening two stores, one each in Jammu and Srinagar (Greater Kashmir, May 23:2008). Similarly, after the sponsorship of Beijing Olympics Adidas opened the biggest Adidas store in Beijing.

2.3. Product Development:

2.3.1. New Products:

Adidas is known for coming up with new products from time to time. Through continuous introduction of new products in the market, the company has been able to enhance its strong recognition. Adidas group mainly launches new products in North America. It is also considered the main platform for communication strategy by the company. Therefore the company has replaced its focus on a single distribution channel with the focus on various distribution channels. For example, Adidas launched several new products in 2008 like Matchball of the UEFA, ‘Europass’- the football boot. In the existing markets of India, Adidas has introduced the Yoga apparel to gain market share (Adam, 2010). The product design is based on the partnerships with Stella McCartney, etc.

Moreover, the three brands Adidas, Reebok and TaylorMade all offer different personalisation platforms and products which reflects the strategy of each brand.

2.3.2. Relevant Modified Products:

Technological innovations have led Adidas to the modification of products as well. From the first day football boots with screws embedded in spikes to the present day ClimaCool Adidas has been creating Adidas has modified them several times. Like the present day Predator Mania which is modified football boot meant for accuracy, speed and control.

Adidas has formed brand teams to conduct a research about customer needs so that products are renewed and modified according to those needs. It has also teamed up with Diesel to sell the jeans at its Adidas Original stores.

2.4. Diversification:

According to Ansoff this strategy is highly risky of the four as it involves the introduction of new products in new markets without having a proper knowledge of different parameters.

2.4.1. Diversification of Products in Athletics, Cricket & Hockey:

This would help Adidas in competing in the markets of huge competition. The group has a strong hold on soccer and basketball product line. The development of products for athletics, cricket and hockey will help Adidas to be a market leader in new markets like India and Pakistan where people are more interested in cricket and hockey instead of football and basketball.

2.4.2. Casual Shoes:

In order to minimise competition and increase profits, Adidas has implemented a multi-brand strategy. Both as a mass and a niche player this objective helps them in the times of fierce competition and provides them a competitive advantage. Adidas is capable of providing a wide range of products for different customers. Adidas has now also started to manufacture the casual leather shoes (Annual Report, 2009). Adidas (2009) was clear in its strategy to sell leather shoes by saying that it will offer them a significant opportunity.

3. To discuss the implications of these options for the strategic management decisions of the company.

3.1. Leadership:

Drucker (1999) writes that it is only a leader’s ability to generate unusual or exceptional commitment to a vision (Boddy, 2008:458). So implementation of strategic plans requires inspirational leaders. It was until 1987 that Horst Dassler, being egoistic, ruined his family reputation because of his usual comparisons with the competitors.

Herbert Hainer was made CEO of Adidas in 2001. He is an inspirational leader and has been looking forward to implement new strategies from time to time. He extended the Beckham deal and was the person to launch the Beckham’s line in 2005 when he saw Beckham’s huge fan following. In the same year, Hainer and Fireman (CEO of Reebok) joined hands for the growth of both the companies and give a tough competition to Nike. The merger was aimed to gain more market share and become the market leader in US. According to Hainer (CEO), “We will expand our geographic reach, particularly in North America, and create a footwear, apparel and hardware offering that addresses a broader spectrum of consumers and demographics. With Reebok we are advancing our position on the playing field of sports good industry and are improving our financial strength to drive increased shareholder value.” (Inside Hoops.com)

It is clear from his statement that the group has innovative brands and market position which gives them a competitive platform. The biggest challenge is to improve the products and strategies with time and undergo a successful integration of Reebok.

After the merger, Hainer had a strategy of targeting the basketball and soccer lovers individually with Reebok and Adidas brands. According to the Chief Executive Hainer:

“The brands will be kept separate because each brand has a lot of value and it would be stupid to bring them together. The companies will continue selling products under respective brand names and products.” (ICMR India)

3.2. Organisational Structure:

According to Drummond and Ensor (2003:254), in developing a marketing strategy it is very important for an organisation to have teams. Adidas has multifunctional teams which help the company in its offensive marketing strategy. Headquartered at Herzogenaurach, Germany, Adidas is the largest producer of sportswear in Europe. The organisational structure of the company is in accordance with its business strategy. As the business activity of Adidas includes three product lines, footwear, apparel and hardware of sports, the structure of the company is also emphasizing on a sporty environment and is in complete agreement with its products and services. After merger, Reebok targeting basketball lovers was kept separate and its previous management was retained. The identity of the brands of both Adidas and Reebok was kept distinct as before even after the merger. This reflects Adidas’s strategy based structure. The construction of ‘Originals Stores’ was an attempt to target fashion forward people. The designs of these stores also reflect the strategy of the company.

3.3. Culture:

According to Drummond and Ensor (2003:253) a strategy is most likely to fail if it goes against the dominant culture. Same was the case with Adidas. The merger between Adidas and Reebok in 2005 was an attempt of Adidas to capture US markets. But the merger was not culturally fit as one of them was German and the other was American and it forced Adidas to pay a high price. The merger was not in agreement with the cultural fit and as a result it is considered as an almost failed merger. Reebok sales are declining continuously and are one of the key weaknesses of the company right now.

3.4. Innovation:

In the present times of huge competition, Adidas has always created symbols which stand for its innovation and product development. According to Palmer (2004:267), innovation not only refers to the products offered by a company but includes all marketing functions, including distribution and promotion. Adidas is highly innovative not only in the field of technology and new product development but also in the other aspects of marketing such as creating a suitable image of its brands. The basic factor responsible for the faster innovations is the global influence of the company. Adidas follows the strategy of increasing premium partnerships and attracting its customers through consistent innovations with various marketing issues.

3.5. CSR/Ethics:

Corporate social responsibility and ethics at Adidas is an important part of the company’s corporate strategies. The company is focused on the healthy living of people as it deals with sports equipment and sportswear. It is due to Adidas that different sports activities have become popular in all social classes particularly kids. However, the violent and eccentric advertising is a bit unethical on the part of Adidas.

Adidas is also concerned with its employees very much. The supervisory board which consists of a total of 12 members has six members from employees. Adidas cares very much about the employee satisfaction. Asian employees are focussed on the production whereas European and American employees are focussed on the marketing, distribution and retailing.

4. Recommendations:

Adidas marketers need to enhance their product reputation more. Adidas needs to come out of the family rivalry with the Puma manufacturers and needs to focus on the competition with Nike and modern markets. The three stripes of the Adidas logo which gives it a customer loyalty needs to be justified.

Adidas needs to look on the various aspects of competition like workforce, management expertise rather than concentrating on the competition based on sponsorships and advertisements as it seems like this. A common example is that when Nike started its Ad’s tagline ‘Just Do It’, Adidas also started ‘Impossible is Nothing’. Adidas can really do well if it focuses more on getting the customer feedbacks in order to improve its brands.

The merger with Reebok in 2005 gives an evidence of the company’s expansion strategies. But still there a successful integration of Reebok has not been done yet. Adidas needs to integrate Reebok in its business culture so that the two become culturally fit and look forward to achieve the goals. This might involve organisational change of either of Reebok or Adidas.

It is also highly recommendable to undergo an analysis of the issues related with the brand awareness. In emerging markets like India, Sri Lanka, etc, where the people do not like soccer much, Adidas should launch more products associated with cricket, hockey, etc in order to target the population. Also, Adidas does not go for more advertisements on Indian Television as the most of the local population in India is not used to read newspapers, surf internet and watching foreign TV channels. So, Adidas needs to look on these issues as well.

Already Adidas is showing very satisfying returns on its investment when compared to its competitors but the matter of concern is the geographical expansion of the company. It is not as good as should be at this level of competition. For example, Nike stores are in very much abundance in India. However, hardly an Adidas store can be seen except in the metropolitan cities like New Delhi, etc. Expansion policy will assure the company a good market share and profit in the emerging markets. There is a great future for Adidas ahead if it mends its strategies a bit.

5. References and Bibliography:

1. Rogoff, E. and Bezos, J. (2007) Bankable Business Plans. 2^nd ed. New York: Rowhouse Publishing. p44.

2. McCall, W. (2006) Adidas-Reebok Merger a Challenge to Nike. Helmsman Online, Available at: http://media.www.dailyhelmsman.com/media/storage/paper875/news/2006/01/26/Sports/AdidasReebok.Merger.A.Challenge.To.Nike-1756855.shtml. Last accessed 10th May, 2010.

3. Adidas Official Website. Adidas Strategy. Official, Available at: http://www.adidas-group.com/en/investorrelations/strategy/adidas/default.aspx. Last accessed 09th May, 2010.

4. Manzenreiter, W. (2004) Japanese football and world sports: raising the global game in a local setting. Japan Forum. 16 (2) p303.

5. Adidas Group Website. (2003) Stores Adidas Official, Available at: http://www.press.adidas.com/desktopdefault.aspx/tabid-7/85_read-1574/. Last accessed 09th May, 2010.

6. Corporate Website Adidas. Diversity. Adidas Official, Available at: http://www.adidas-group.com/en/ser2007/g/g_9.asp Last accessed 09th May, 2010.

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9. Kemp , E. (2009) Brand Health Check: Adidas. Marketingmagazine.co.uk, Available at: http://www.marketingmagazine.co.uk/news/911717/Brand-Health-Check-Adidas/. Last accessed 09th May, 2010.

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First Poetry for Beloved.

2011-03-20T09:43:00.000-07:00

Often in my daydreams do I

Sigh for that happy hour

When in Sopore I will meet and say:

My Love, My Life My own Dear Sobi...

Looks like a bit of comedy but that is how I approached the leading lady of my dreams. No, I didn't tell her it is she who is fumbling my words.

Corporate Social Responsibility-Tesco

2010-09-23T02:17:00.000-07:00

1. Introduction:

Corporate social responsibility (CSR) is about, understanding the effect of a business and its policies and strategies on the outer world along with its consequences. According to Kaler and Chryssides (2001:230), Corporation’s social responsibilities indicate the moral responsibilities of the corporation towards the society in which they operate. It means that irrespective of the size, a business should take a responsible attitude towards the society. However, it is more than that of a semantic interest to define corporate social responsibility (Hay et al, :145).

“Our corporate responsibility demonstrates our progress in our community and environmental performance across the Group.” - CEO Tesco, Leahy

Tesco is the leading supermarket chain in UK which has now extended into other countries as well. It has always shown a great concern regarding the social and environmental welfare. Tesco’s corporate structure reflects its online corporate social responsibilities. It shows long term growth of the company. Its strategy is mainly focussed on “creating value for customers, to earn their lifetime loyalty” (Tesco Official Website).

Tesco’s Internet CSR Overview:

The company’s online CSR policy is similar to the general CSR policy and involves two main objectives:

1. Don’t force customers.

Treat people how we like to be treated. (Official Website)

These objectives reflect Tesco’s responsible behaviour towards the society as well as to the employees. In order to achieve these objectives, Tesco undertakes several reformation projects and community responsibilities. Tesco's website states that “Tesco is committed to conducting business in an ethically and socially responsible manner” (Tesco environmental policy). It follows an environment friendly approach involving recycling of the used material, organics usage, eco-friendly packaging of some products, etc. These are evident from the daily activities. Tesco comes with the CSR report every year in which it speaks about the online CSR as well. In this report, Tesco also gives an outline of its CSR initiatives which it has undertaken in that year and the ones on which it is going to concentrate in the next year.

3. Tesco Online for Society:

Tesco online provides its customers vouchers on every purchase which they can give to the schools and clubs they wish and the schools are provided with the different equipment in exchange for these vouchers. They have a separate website for this cause (http://www.tescoforschoolsandclubs.co.uk/). They are communicating this cause online which makes their attitude clear. This initiative won the cause-related marketing award in 1998. This scheme has already provided the computers and other related equipments of worth millions to the schools. Towards the end of 2006, about 2900 more schools joined this scheme which was made possible by the joint efforts of the staff and customers. According to Leahy, “CSR is a journey: whatever we have achieved, there is always more that can be done and that needs to be done. That is why we have adopted an ‘Every Little Helps’ approach.”

Tesco also enables schools as well as clubs to buy the useful items by the vouchers given on each purchase. Under this scheme it provides the sports equipment, computers, softwares, compost bins, wind turbines, skill improvement tools, etc to the schools and clubs. This is a great step for the improvement of schools and clubs in UK.

Tesco was ranked first in the food and drugs category in 2004 BITC awards, CSR – The Tesco Way. It sells healthy and hygienic food online and encourages customers to buy it by creating special colourful icons on its website. This award by a renowned agency led to recognition of Tesco as the socially most responsible company of UK. It was also credited for its strategy, integration and environmental concerns.

· Tesco doesn’t sell tobacco online. It demands ID verification to confirm the age (18 years & above) for sale of tobacco and alcohol items except wine.

Tesco weight loss goals online because it is cares very much about the customer health.
Tesco’s greener living initiative and recycling of wastes. (http://www.tesco.com/greenerliving/)
Selling of religiously permitted food items online i.e. Halal for Muslims at some stores, and ‘Suitable for Vegetarians’ note for Hindus, Jains and other vegetarians. (Tesco Online)
Largest online retailer of organic foods in UK.
Non-GM (genetically modified) product options.
Rewards and benefits to the employees. (CSR report)

According to Weiss :140, the most important stakeholders of a business are its customers so a business should be concerned with the consumer interests. The initiative of Tesco to give vouchers on every purchase indicates its concern towards the customers. If we apply Free Market Theory to the Tesco’s approach, Tesco’s primary aim is to make profit. It has a wide range of products to meet the varied customer needs. Organics food, Halal food, calorie less food, etc is basically a strategy to meet needs of different types of customers and make profit. But the company doesn’t opt for the unethical ways to earn profits. This can be explained on the basis of social contract view (Edison, 1999:247):

Tesco online is truthful about its products and services. It doesn’t give any wrong information regarding its products and their composition and application. For example, Tesco online gives a description of the product related allergies preservative information on all self-made products. It doesn’t hinder customer free choice though it gives different club-card points on different products to attract customers for their self-made products. It doesn’t also force customers to buy a particular product.

4. Advertisement Ethics:

According to Weiss (1998:143), “A corporation’s ethical responsibility in advertising is to inform and persuade consumer stakeholders in ways that do not lie, deceive, conceal or withhold the truth.” The company is very ethical in its advertising. It not only gives a clear description (online) of its products through advertising but also comes out with advertisement based on the social and environmental initiatives on other websites (http://www.adbrands.net/uk/tesco_uk.htm). So, Tesco can be called as a corporation with social and economic consciousness which is not only concerned with the profits but also concerned with the social welfare. But a lot of advertising is done on the alcohol based products which shows less concern about health of the consumers. Tesco online advertises and encourages the use of vegetables like the celebration of the veggie month.

5. Environmental Ethics:

According to Frederick (2002:280), there is a strong agreement that business has a ethical responsibility concerning the environment. According to CEO Tesco Ireland, "The key to success is to turn green consumption into a mass movement." www.independent.co.uk. Tesco has shown a great concern regarding the environment conservation and maintaining a healthy environment over the years. Its website reflects the same concern.

The launch of eco fashion online was yet another significant step towards environmental conservation. Tesco has launched an environment awareness campaign in 1996 which led the managers at all stores to reduce the energy usage and the waste products (Rao, 2008:36). Tesco aims to halve the energy consumption by the end of 2010. (Guardian Online)

In order to cut the carbon emissions, Tesco took the decision of investment for the reduction of carbon emissions. Through its ‘Tesco for schools and clubs’ website which has a separate segment for the environment, Tesco keeps people updated with this decision. This seems a good attempt to save the planet from global warming. Tesco has also planned to reduce the CO2 emissions from its stores to half by 2020. To make folk aware of the products obtained by transportation Tesco has put aeroplane symbols on them so that people will opt for the pollution free ones.

Tesco is given a separate column on the green awards website which indicates its responsible behaviour towards the environment. Tesco Online sells brands like velvet tissues which are presently on an afforestration campaign, Tesco Environmental Policies.

6. Tesco Employment:

Tesco has played a vital role in economic growth in the times of economic downturn by generating employment opportunities through the opening of new stores and selling goods at cheap prices. It has one of the best e-recruitment processes. There is a separate section on the website for the employment in newly opening stores, www.shawtrust.com. Tesco has also launched regeneration partnerships to open the new stores and help the economy grow. For example, with its beginning in Slovakia in late 1996 Tesco has provided jobs to about 8,000 people in the country (CSR Europe).

7. Tesco’s ETI :

Tesco online seems very much concerned regarding the social welfare and good relationship maintenance with its staff. It is evident from its ethical trade initiatives.

Employment is freely chosen.
Freedom of association and the right to collective bargaining are respected.
Working conditions are safe and hygienic.
Child labour shall not be used.
Living wages are paid.
Working hours are not excessive.
No discrimination is practiced.
Regular employment is provided.
No harsh or inhumane treatment is allowed. (Tesco Plc Online)

8. CSR Management and Implementation:

According to Edison (1999:151), “Management of social responsibilities in the corporations is equivalent to the management of other strategic marketing issues. Management should be aware of the risk and harmful effects of immoral behaviour towards the stakeholders else it may result in corporate failure.” So it is important for a business like Tesco to manage its CSR initiatives for the successful integration and implementation of the issues. Tesco online has a code of ethics and uses its commercial strength to put principles into practice, Tesco CSR.

Let us assess Tesco online on the basis of Caroll’s 4-level model. Tesco online is concerned to earn profit but it doesn’t go for the unethical means to earn it like it doesn’t sell the illicit products. On the legal side, Tesco online is surely very ethical. It doesn’t even sell tobacco and alcohol online avoiding children indulging. On the ethical level, it is very ethical coming with a separate social responsibility report every year. On the philanthropic level, Tesco online provides resources to the school and clubs which points towards its ethical behaviour. Moreover, these CSR initiatives have led to an increase in profit which is in agreement with Freeman’s Stakeholder Model, CSR-ONLINE-CZ.

Tesco’s structure enables it to implement the various ethical decisions efficiently where the higher officials formulate new CSR strategies every year and the low level managers and workers integrate it into the organisational culture. Tesco even provides training to the staff for the implementation new ethical policies.() The CSR of a company depend very much on its leader and his skills (Rao, 2008:359). Terry Leahy is a professional leader (Weiss, 1998:115) whose policies are based on social contract ethic.

9. Conclusions:

Tesco is ethically very sound yet it needs to go a long way. It has taken and continues to take several initiatives for the social welfare. Tesco was named the worst offender in the ethical rankings of 2005 (Guardian Online). But according to DJ sustainability index, In case of environmental and social dimension, Tesco is satisfactory. Tesco is constantly extending its ethical policies and is approaching towards a perfect moral internet business.

Tesco follows Utilitarianism approach and organisational as well as extra-organisational ethics. Tesco’s economic and social conscious view seems more focussed on economy which is replacing the social paradigm. The company is needed to have a look at this.

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