Balikbayan Box

Balikbayan Box Shipment may now take more than 30 days.

2010-10-02T16:35:00.000-07:00

Balikbayan box shipping is getting slower now a days due to 2 factors:

1) The vessels who used to sail at high speed are now cutting down on speed to save fuel. A year ago, the fastest vessel going to Port of Manila takes only 17 days. Now, the fastest is 21 days.

2) US Homeland Security Inspections. The US Federal Maritime Commission received a lot of complaints from consumers about companies that does not abide with their promise to deliver their shipment. These are mostly fly by night companies that just disappear or companies that was put up haphazardly without proper know how and background that just fold shop or declared bankruptcy. This prompted a formal inquiry on the practices of household goods shipment.
An inspection of a container by US Homeland Security takes from one day to three weeks. This are done on a random basis. However, the frequency now is very high and the probability is up to 90%.
This inspections also cost money to be billed to the shipper. The average cost of inspection is $2,000 per container. For single consignee, the shipper is responsible to foot the bill. For consolidated shipments like balikbayan boxes, the balikbayan box company can charge this to their clients. Some companies just foot to bill themselves. Aside from the extra cost, this also causes delays.

It is therefore important for time essenttial shipments, like Christmas Balikbayan boxes to be shipped way early. A three week safety factor is advisable.

Balikbayan box for balikbayan box sending balikbayan box

2010-09-08T21:38:00.000-07:00

Pasko na! Start sending your balikbayan boxes!
Vessel schedule from Los Angeles, CA to reach your balikbayan box destination before Christmas:

2010 CHRISTMAS SHIPPING SCHEDULE DEADLINES
VISAYAS, MINDANAO REMOTE ETD* 30 OCT-ETA* 24 NOV
VISAYAS, MINDANAO PROPER ETD 6 NOV-ETA 1 DEC
LUZON PROVINCES ETD 13 NOV-ETA 8 DEC
METRO MANILA ETD 20 NOV-ETA 15 DEC
BEST EFFORT ETD 27 NOV-ETA 22 DEC

MANILA FORWARDER is known for it's efficiency and timely deliveries. However, there are events that is beyond company's control that may cause delays.
Goverment inspection may cause at least 1 week delay.
SHIP EARLY.

Daily Container loading at LAX. Weekly in Texas.
EST. TIME OF DEPARTURE ( ETD* ) MFUC LAX WAREHOUSE.

EST. TIME OF ARRIVAL ( ETA* ) PORT OF MANILA.
Add Customs Clearing and Delivery Time.

Call 1.800.2101019 for any questions or visit http://www.manilaforwarder.com

2010-09-06T12:14:00.001-07:00

2010-09-04T15:28:00.001-07:00

Manila Forwarder xmasintro 2010

2010-09-04T14:32:00.000-07:00

Manila Forwarder xmasintro 2010

2010-09-03T12:03:00.000-07:00

Create your own video slideshow at animoto.com.

Balikbayan Box Issues and Tips

2010-08-31T17:47:00.000-07:00

It is surprising to see that there are takers of five balikbayan boxes for one hundred dollars. It may sound harsh but with this kind of pricing, this shows the lack of respect of balibayan box companies to their profession. This also shows how gullible some of our kababayans.

I can also see some people take the efforts to bring down their balikbayan box, load it in their compact car without any dolly or lifting equipment and drive to a drop off supermarket just to save a few bucks. This people did not see the the issues of their private information being flashed to every Tom, Dic and Harry in the store.

There are a lot of developments in the shipping and travel industry that affects every Filipinos in America and other parts of the world. The ocean container shipping rate has increase five folds within the year alone and the airline fuel has increased significantly thus the increase in air fares.

Balikbayan box shipping price adjustment is inevitable if companies would like to operate in the black.

I remembere when I started balikbayan box business in 1994 in Washington, DC, its charges for a standard balikbayan box to Metro-Manila was $95. There was also a $10 pick up fee.

Gasoline was only less than a dollar per gallon then. Now it is more than three dollars per gallon.

When I relocated to Los Angeles, CA in 1998 to position Manila Forwarder in the hub of Philippine shipping, gasoline here was in the dollar fifty per gallon.

The prevailing prices then were $65 for a standard balikbayan box to Metro-Manila. The lowest rate then was the one that offers $45 per box but you have to buy your box and drop it off at their agents. This was further popularized in various supermarkets where patrons would see stacks of balikbayan boxes lined up on the aisle.

These practice of dropping off ones balikbayan boxes have started to become unpopular as all the information of the shipper can be clearly seen by all passersby making it a privacy and security issues, as some unscrupulous individuals can be seen taking notes of the information visible on the packages.

A few years prior to 1998, when I was making my feasibility study for California operations, I was told that the prices of sending balikbayan boxes to Metro-Manila was an average of $75 and there were only about five balikbayan box companies then. Most have closed shop because of the unrealistic pricing they offered to lure clients.

The balikbayan box price war has resulted into a lot of casualties, from company owners to disgruntled consumers.

More balikbayan box companies are expected to fold shop with the turn of events due to higher cost of operations vis a vis their very low pricing that did not consider other expenses like tax, insurance, government regulations, among others.

I know that there is better way of doing business than joining the fray, I thought of ways to provide value for every dollar spent by my clients so I offered a bigger and more durable box, a Manila Forwarder original, the JUMBO BOX.

Jumbo Box is one third bigger than the average balikbayan boxes. Its box is also of thicker and better quality than any balikbayan box available in the market at that time. I positioned Manila Forwarder as the quality. alternative for a better price that targets the well off and educated segment of the market. Now, Manila Forwarder is the choice shipping company of prominent personalities in business, entertainment, and sports industries.

Initial Pricing
Manila Forwarder’s introductory price in 1998 was $79 to any point in the Philippines. A good deal for clients who sends their boxes to Visayas and Mindanao. Making these as our market niche, Manila Forwarder also added special values like putting security seal in each boxes and wrapping them with industrial strength plastic for further protection. We also offered the first in the industry, internet package tracking.

A couple of months after that, We had the feel of the market and adjusted our pricing in to $75 per jumbo box to Metro-Manila and adding $5 for Central Luzon, and so on. Mindanao shipments cost $95 giving clients an average of $35 savings for every Jumbo Box they ship.

Cost and Value
Rate of course is one of the major factors in choosing a balikbayan box company; however, Manila Forwarder recognizes that the rate should be supplemented with a competent customer support, efficient delivery system and compliance with all government regulations.

Manila Forwarder’s decent pricing allows the company to continually improve its services, recruit quality staff, respond to client’s feedback and complaints, invest in new technology and equipments, and help in various community projects.

When the US-Asia trade imbalance occurred a few years ago when it has come to a point that shipping lines were shipping empty containers back to Asia, shipping lines lowered their rates to US based Freight Forwarders to generate shipments.

Manila Forwarder passed this savings to our clients by offering Suki Card where they get $5 off in every shipment and free shipping on their 15th box.

However, the present gaining strength of Asian currency towards US Dollar generated a lot of export from the USA that the demand for Asia-bound containers from USA has dramatically increased that US Freight Forwarders are even scrambling just to get a booking.

Another major factor is the fuel expenses that continually increase, including the Christmas holidays wherein American people spend more time on the road.

In airline and shipping industry, they call the rate increase here as fuel surcharge to avoid filling for their new tariff rates increase. This increasing fuel prices resulted in the slower pace of sailing of ocean vessels to save on fuel. It's like saving fuel when one drives 55 mph compared to 80 mph.

Since the shipping lines are catching up from preceeding years operational loss, the slowing down of sailing was further aggravated by a $900 rate increase per ocean container last May 1, 2008 and an additional $300 increase last June. Most of these increases have been absorbed by the balikbayan box industry and not passed to consumer as common business procedure would dictate.

Ocean shipping to Port of Manila that used to be 17 days is now 21 at the least. There is also the usual US and Philippine goverment inspections that can delay the shipment to a couple of weeks or so. It is now unethical to promise 25 days delivery time as goverment inspections are getting frequent. Aside from the delays, each US goverment inspection costs the balikbayan box company an average of $2,000 in fees which is also an added cost to the company.

The increase in balikbayan box shipping is inevitable and those who will not increase their prices will likely fold shop in a few months or so. Some might just be waiting to reap from this coming Christmas season before disappearing. Consumers need to scrutinize the balikbayan box company that they would use this Christmas and put the dollar saving in the right perspective.

Experience and Capability
A good number of existing balikbayan box company in California are one-man operation. These entrepreneurs are former agents of established companies that decided to do business of their own. These companies have a long experience in picking up balikbayan boxes and community contact but lacks the experience in finance, documentation, government regulations, and all the intricacies of the logistic operations.

One-man operation companies usually do not ship their own containers and sub-contract the services to a consolidator. Most problems are from this kind of operations as these companies operates under government regulations.

Location
It is advisable to visit the office of the company that you will use, even once just to check its operations.
Take in consideration the stability of the company and the security of your balikbayan boxes. Some companies sub-contract their offices in supermarkets, beauty shops and video stores. Some even operate in the parking lot. Consider your privacy and the security of your packages. Most locations like this do not require renters insurance making your balikbayan box unprotected.

Pricing
The cut-throat competition has been for the benefit of the consumer. However, where shipping a balikbayan box to El Salvador costs $150, and the one going to the Philippines is $55. There is something obviously wrong in the Philippine balikbayan box industry.

The balikbayan box industry has been the patron of various community inspired endeavors before but such is slowing disappearing due to some companies who tries to short change the business. The industry needs to breath and consumer support is needed. Low pricing smells trouble. Very very low price is a placard in ones face to avoid.

Philippine Operations
The Philippine Department of Trade and Industry is always bombarded with complaints of undelivered balikbayan boxes during the Christmas season. Some victims also use the mass media to air their complaints. However, most of the complaints hit a blank wall as the Philippine government does not have jurisdiction to go after those companies that does not have a legal entity in the Philippines.

A good number of entrepreneurs would put up balikbayan box companies on the last quarter of the year in time for the balikbayan box season without proper planning. These companies will lure the consumer with their low prices and use their friendship as the selling point. They will then obtain a business credit with a consolidator to provide them the shipping services but at a certain point, with a business on the red due to low pricing, they would stop paying the consolidators resulting into non-deliveries. Non-deliveries means your loved ones will not have your hard-earned padala. The friend who convinced you can do nothing about it as he is a victim himself.

What is your recourse?

On the US side, Federal Maritime Commission has received tons of complaints againts undelivered balikbayan boxes resulting into a Fact Finding Inquiry. They have also started a media campaign warning consumers against unscrupulous companies.

The Positive Side of the Balikbayan Box industry

Not everything has been stagnant in the industry. New technologies have been developed and being implemented by Manila Forwarder and perhaps some other companies. As the leader in balikbayan box technology, Manila Forwarder uses the Voice Over Internet Protocol ( VoiP ) for after hours customer support providing worldwide clients with live personnal support.

USA and Manila offices also shares the same data using Virtual Private Network ( VPN ) to answer the querries. It's also impressive that North America clients are talking directly to Manila Forwarder Philippines staffs as they are the one dispatching those packages at the office located inside the secured North Harbor.

Manila Forwarder Philippine is the only balikbayan box company that is at the hub of Philippine shipping as all local shipping lines are located within walking distance from Manila Forwarder.

Manila Forwarder also uses bar code technology for accountability of individual packages.

All packages are securely encoded in the company website where one can track it's status any time of the day. All shipment information are updated daily at www.manilaforwarder.com.

Let your Fingers do the Walking

Everyone should be happy this Christmas and there should be no undelivered balikbayan boxes this year. Your balikbayan boxes are fruits of your hard labor. That's a lot of overtime and efforts looking for bargains to share something to your loved ones in the Philippines. Enjoy the moment of sharing.

Getting a bargain is good. Make it an educated bargain.

About the Author:

Manny Paez is a retired US military and former member of Philippine Police Force. A graduate of BS Marketing from San Beda College and studied Graduate Studies in Criminal Justice from Cal State Long Beach. He started Manila Forwarder in California in 1998.

Eat Bulaga ! Live in Anaheim, CA

2010-08-28T13:57:00.000-07:00

Eat Bulaga will have a show this September 18, 2010, 7:30 PM at Heritage Forum located at 201 East Broadway, Anaheim, CA 92805.

Tickets available at any Manila Forwarder Agent fro $128, $98, $78, and $58.

Call 1.800.210.1019 for details.

Pinoys and Expats in the Philippines Shopping Portal

2010-07-15T14:10:00.000-07:00

The Mechanics for Philippine-based shopper

Your own US Address will allow you to shop worldwide!

Internet shopping is suppose to be for everyone. However, most international internet stores does not deliver to overseas addresses due to various reasons. Some of the companies do but the prohibitive cost of shipping discourages this method.

Some Pinoys go to the extend of asking their overseas friends and relatives to do the shopping, packaging, and shipping for them. But who would like to bother your busy friends and relatives while there is a bonded-professional company that could do it for you.

This is how it works:

ACCOUNT SET-UP:

You set up an account with us. You will be asked to email or fax our manila Office 2 sets of Goverment Issued Identification card to establish your legal identity.

E -mail scanned 2 ID or passport to sales@manilaforwarder.com, Subject New Account or Fax . +63 02 243-9459,

If you intend to pay us with credit card ( required for VIP members), we need a scanned copy your credit card for our secured file. There might be additional requirements as Govermental regulations require..

After verification, You are now ready to shop on line.

RATES:

The rates are just like you are in the USA doing your own shopping and shipping sans some local promos every now and then.

. Please see our Ocean Cargo Shipping Rate Calculator

Perks of VIPs

VIP members only have the option to consolidate shipments into one balikbayan box ( 24" x 18" x18" 4.5 cubic feet) or Jumbo box ( 24" x 18" x 24" 6.0 cubic feet ).

This will save you a bunch of money as you do not have to ship immediately your on-line purchases. This also gives you various options! As a VIP, you have the power of flexibility!

Packing Fee of $5 only per box plus shipping rates.

We can provide trucking, professional crating, box consolidation, etc. A real professional packaging company!

For added trucking cost savings, our facility is equipped with loading dock and forklifts.

Free Pick Up Service in most Calfornia locations. We can arrange pick up for a fee all over USA and the world!

Insurance available upon request for only $5 for every $100 coverage.

Much more, you will have a special account handler! Very personalize!

What they are saying about this Manila Forwarder's Philippine-based web surfer

Kikay Exchange

"As a continuation of last week's Battle of the Forwarders, here's another forwarding company that highly merits our attention and patronage. Manila Forwarders operates fairly the same way as My Shopping Box and Johnny Air Cargo, but unlike the two, Manila Forwarders has the Pinoy Websurfer feature which has made it a favorite among many an online shopping addict here in the Philippines."

Jillsabs's blog

Tatlong balikbayan box kasya sa dalawang jumbo box mo!

Pinaka makapal, matibay
at pinakamalaking balikbayan box sa
Amerika!

Reusable Pa!

Individual Subscription Options
Pay Per Ship ($FREE /month)

•
No Consolidation and repacking Option
•
Pay per ship, No Opening of original packaging for insurance issues and to protect your shipment. OddShape Calculator Rates only.
•
Unlimited Use, ship and go.
•
We ship as we receive it, no opening of original packaging for insurance issues.
•
No monthly fee
•
No sign up FEE

VIP Member ($10/month, minimum of 1 yr )
PROMO: Get one month FREE if paid for 1 year.

•
Consolidation service option, may use balikbayan box or jumbo box.
•
Net Cost on packaging materials used
•
No opening of original packaging for insurance issues and to protect your shipment.
•
Professional Packaging for only $5 per box plus published shipping fee.
•
Free 30 days storage
•
Credit Card Required for payment of monthly billing and shipping charges.
•
Personal account handler

E-BALIKBAYAN BOX RATES:
Medium Balikbayan Jumbo
Metro Manila $50 $70 $80
Central Luzon $55 $75 $85
Luzon $60 $80 $90
Visayas $65 $85 $95
Mindanao $70 $90 $100

Check Sizes

There is no limit on the size of your shipment. As a full service Freight Forwarder, we can box, crate, containerize your shipment. We ship small parcels to cars and heavy equipments!

Additional Fee or Discount may apply on bulk shipments.

Odd Shape Shipment Rate:

For electronics and taxable items, please email us ahead of time. As a general rule, items should not be more than 12 of a kind. Items that require AC Power to operate have a 10% tariff based on commercial invoice. Philippine tariff law applies as we separate formal entry and non-formal entries for taxand tariff purposes.

Ocean Cargo takes about 25-30 days to Metro-Manila. Add a few more days for provincial deliveries.

FASTER OPTION
5 Days Service. Check Rates

Ebay Forum

" @ sir Manny Paez - I'm a suki of manila forwarder! I can attest to their excellent service!
Question lang sir, do you consider an electric guitar an electronic item? Sir kasi hindi naman sya "technically needs electricity" to make a sound? it's the amp that needs the electricity not the guitar. Wood lang po ang e.guitar. Ano po say nyo?

Best ang Manila Forwarder, email buddy ko na yan si Roselle!

Thanks! "

kikokwikwak

RESTRICTIONS
Click the link above for the can't do.

INSURANCE
Each Balikbayan box or Jumbo Box is insured for $200 only. Additional Insurance is available for $5 for every $100 . It's your option!

OPENING OF PACKAGE
Seller or manufacturer put dilligent efforts in designing the packaging for you for shopping items. To prevent any breakage in consolidation and shipping, we will keep the packaging materials for you.

We will use common sense in getting rid of the bulky items as much as possible.

STORAGE
We store your shipment in a climate controlled secured room that is manned 24 hrs and CCTV monitored by security professionals.

Visit us when you are in Los Angeles for lunch or snack.

Source: http://www.manilaforwarder.com/philsurfer.html

Fact Finding Launched to Examine Household Goods and Personal Property Shipping Practices

2010-06-23T14:02:00.001-07:00

FEDERAL MARITIME COMMISSION

WASHINGTON, D.C.

NR 10-16

Fact Finding Launched to Examine Household Goods and Personal Property Shipping Practices

For Release - Wednesday, June 23, 2010

Contact: Karen V. Gregory, Secretary (202-523-5725)

By unanimous vote, the FMC initiated Fact Finding Investigation No. 27 into complaints or inquiries from individual shippers of household goods and personal property in U.S.-foreign oceanborne trades. This investigation will further the Commission's Strategic Goal to protect the public from unlawful, unfair or deceptive ocean transportation practices and resolve shipping disputes. Commissioner Michael A. Khouri has been named to lead the Fact Finding.

Each year, the FMC receives a substantial number of complaints from individuals that have experienced various problems with their international household goods shipment. Between 2005 and 2009, the Commission received over 2,500 such consumer complaints related to household goods moving companies transporting personal effects and vehicles between various locations in the United States and foreign destinations.

The Commission's Fact Finding Order notes that typical complaints allege failure to deliver the cargo and refusal to return the pre-paid ocean freight; loss of the cargo; significant delay in delivery; charges to the shipper for marine insurance that was never obtained; misinformation as to the whereabouts of the cargo; significantly inflated charges after the cargo was tendered and threats to withhold the shipment unless the increased freight was paid; or failure to pay the common carrier engaged by the company as another intermediary. In many cases, a shipper has been forced to pay another carrier or warehouse a second time in order to have the cargo released.

According to reports, individuals and companies have held themselves out to perform ocean transportation to the public and accepted responsibility for the transportation of these shipments without obtaining an Ocean Transportation Intermediary (OTI) license and providing required proof of financial responsibility to the Commission. In some cases, vessel operating common carriers (VOCCs) or non-vessel operating common carriers (NVOCCs) may have received cargo from these unlicensed individuals or entities in violation of the Shipping Act.

Chairman Richard A. Lidinsky, Jr. stated, "I want to thank Commissioner Khouri for taking the lead in investigating this crucial issue for the shipping public. Protecting consumers from fraudulent or deceptive practices is one of the Obama Administration's top goals for the Commission, and this investigation takes aim at abusive practices that directly impact thousands of American consumers who ship their household goods overseas. I have full confidence that under Commissioner Khouri's guidance, this Fact Finding Investigation will shed valuable light and inform new actions and policy improvements by the FMC and Congress to protect consumers."

Commissioner Khouri noted, "The shipment of household goods is becoming a serious and substantial consumer protection problem within the Commission's area of responsibility. I am concerned not only about the number of complaints received by the Commission, but that many of those complaints come from individuals who are first-time or very occasional users of international shipping services. The Commission has a duty to examine this issue and consider appropriate steps to protect the shipping public."

Fact Finding 27 is intended to develop a record on the nature, scope and frequency of the problem of potentially unfair, unlawful or deceptive practices within the Commission's jurisdiction in the shipping of household goods or personal property from various locations in the United States to foreign destinations and report findings to the Commission with recommendations for any Commission action. An interim report is due to the Commission not later than November 15, 2010, with a final report due not later than February 15, 2011.

Manila Forwarder Feedback, May 7, 2010

2010-05-07T18:27:00.001-07:00

Attention: Mr Manny Paez:
In behalf of my family we would like to extend our sincere thanks
to your Company and most as well to Mr Dave Cervantes..I'm regular customer
of LBC before,but since my friend recommend your Company I'm still having doubt about
it.But then just to please my friend I've tried to send my boxes thru Manila Forwarder.
And one of your service person came down to my house to pick up my boxes and " Dave"
"was his name and was not able to get his last name.Dave he is very capable to answer all my questions
regarding your Company.And really appreciate him for his honesty,one word,hard work and as a
customer service worker he got his excellency doing isthe job well.
So the reason,I'm sending you this letter i wanna thank you and Dave,my boxes delivered
on time on what he promised me and very satisfied on everything..Mr Manny Paez this is the kind
of worker you need like Dave, and he will served a role model to others..Please let Dave to handle
all your customers in the area of San Diego for sure everybody will be happy working with him.
He's a great guy and most important he has one word..I'll be gladly to recommend your
Company to my relatives and friends..Good Luck and more power.
Just extend our warmest thanks to Dave for all the services he gave to us..I'm
very gladly to do more business to Mr Dave in the near future..God Bless You all.

Respectfully yours:
Mrs Caridad Razon
San Diego,California

Manila Forwarder's Singko de Mayo Sale

2010-04-23T19:32:00.000-07:00

Shipping cost is increasing almost every month as there is a lack of shipping containers going to Asia. This has resulted in about 100% increase in shipping cost based on the year 2000 rates.

This condition is further aggravated by slower pace of sailing of ocean vessels to save fuel consumption, thereby lessening the carbon imprints of these humungous ships. Unlike before that sailing time to Port of Manila is only 17 days, now the fastest vessel available takes at least 21 days to reach the Port of Manila.

In spite of this, a lot of new balikbayans box companies are sprouting out like mushrooms in the Pilipino community offering ridiculous low rates.

Now, the US and Philippine government has started a crackdown on this by examining the supposedly balikbayans box shipments and some of this resulted in positive results on illegal activities.

Some of these unprofessional balikbayans box companies are offering low balikbayans box rates to cover their unscrupulous activities resulting in seizures of a number of containers.

Sad to say, most of these balikbayans boxes from fly by night companies will never be delivered.

These facts were not meant to scare off our kababayans in shipping balikbayans boxes but to remind the consumer that common sense is important in choosing the right company. Shipping balikbayan boxes is still the best way to share ones blessings as this allows them to feel and enjoy the good things from USA. No doubt, a lot better than cash. Balikbayan box shipping also provides multiplier effect on the value of of ones gift vis-a-vis cash.

A purging of the existing balikbayans box companies is expected as a result of all of this. Some will just close shop; some will continue using a different name.

Balikbayan box shipping rates is expected to increase in a few weeks as the General Rate Increase (GRI) has reached a point that there is no more profit to be made with the existing prices of fly by night companies.

As a last chance for cheap shipping and in time for the opening of classes next month, Manila Forwarder kicks off the month with their annual “Singko de Mayo Sale”.

Balikbayan boxes to all areas of Luzon are only $55 while those bound to Visayas and Mindanao is only $65. For Manila Forwarder’s flagship product, the jumbo box, it’s only $65 all over Luzon and $75 to Visayas and Mindanao. This sales campaign is valid all over California only. Shipments can also be brought to their various “Do it Yourself” locations for further discount that goes as low as $20.

The company is generally regarded as the top of the line balikbayan box company because of their extra-ordinary service quality, offers their services at a discounted rate only twice a year, one on January and one on May.

Manila Forwarder spare no expenses in being the leader in balikbayans box technology offering uncommon features like 24/7 customer support that rotates between their Los Angeles and Manila offices. This allows US-based clients to directly talk to their Manila office on various matters of concern. Both USA and Manila offices are open 7 days a week to accommodate the busy schedule in the USA.

Manila Forwarder also offers the most durable box in the market. Its boxes are sealed and those bound to Visayas and Mindanao are wrapped in durable plastic and strapped for extra protection.

The company was also the first company that offers online package tracking allowing clients to get the latest on their shipments; clients can also request a box or schedule a pick up online

The company website, www.manilaforwarder.com shows the departure and arrivals of their shipments.” on real time”. For various shapes and sizes of shipments, the website provides instant rate calculator.

Being in the forefront of technology, Manila Forwarder also offer’s eco-friendly shipping containers, the Bianca and Roland drums that are reusable.

For efficiency and security, Manila Forwarder shipments are handled in the Philippines by their own office, Manila Forwarder Phil, Inc that is strategically located inside North Harbor, Manila.

Manila Forwarder California was established in 1998 in a humble apartment in Eagle Rock Blvd, Los Angeles, CA by Manny Paez, a former member of US Marines Special Unit Chemical Biological Incident Response Force, 2nd Surveillance, Recon and Intel Group.

The company has transformed as one of the leading balikbayan box company with operations in different parts of the country and the world.

Aside from balikbayan box services, it is now one of the leading relocation providers for returning residents from the USA to the Philippines. This service is included in the “Singko de Mayo SALE” with container shipping rates drastically reduced. Not included in the sale is Manila Forwarder's 5 day shipping service, which is also available whole year round.

The company has been featured in various TV shows like ABS-CBN’s Kabuhayang Swak na Swak, OFCW with Susan K, Janelle So’s Kababayan LA among others.

Manila Forwarder also invested more technology to its Philippine offices that results in an unmatched customer service that no present balikbayan box company can match. All of its delivery trucks are equipped with GPS Navigation courtesy of its sister company, www.garmin.com.ph, for quicker delivery turn around and positive customer experience.

The company is also not just a balikbayan box company. It is a full service licensed NVOCC/ Freight Forwarder. It can ship diverse commodities in the the USA and in the Philippines.

Manila Forwarder, Phil, Inc also offers shipment from the Philippines to USA on a bi-monthly basis for as low as $150 per balikbayans box.

The company also offers relocating services within the Philippines or to any part of the world

A diverse company adapting to the needs of the clients, Manila Forwarder also offers the lowest airfare to the Philippines. Its travel company operates TravelPH.Com. The company is store-front combined with web-base features with its own 24/7 live telephone and chat support. It also has its own Manila Offices and transportation fleet that offers consolidator rates. Its online booking is directly connected to more than 300 airline system to instantly find the lowest rate to any world destinations.

The company is also a very aggressive expansion mode in different parts of the USA and the world. For opportunities and inquiries about Manila Forwarder Group services, please log on to www.manilaforwarder.com or call 1.800.210.1019.

Add us on facebook at www.facebook.com/manila.forwarder

12 DO's and DONT's of Balikbayan-box shipping

2010-02-14T21:25:00.000-08:00

12 DO's and DONT's of Balikbayan-box giving.

Filipinos from all over the globe are already checking their list and (checking it twice) to make sure they get presents for each of their loved ones back home in the Philippines. But before you toss those goodies into a box you would send to family and friends across the Pacific, remember that sending the only-in-da-Philippines tradition of balikbayan-box giving is not as easy as sealing the box with package tape ten times over and calling a freight-forwarding company to pick it up at your house.

Here are 12 things you need to look out for to ensure that the presents you bought out of your hard-earned money make it to the right people at the perfect time.

1. DO EVALUATE THE FREIGHT-FORWARDING COMPANY YOU WILL TRUST YOUR BOX WITH.

Manny Paez, owner of Manila Forwarder, one of the leading balikbayan-box companies in the United States right now, advises his fellow kababayans to pay attention to the first phone call they would make to the company. Yes, right when you call – when you talk to them on the phone, when you talk to their staff. Apparently, this says a lot about the company. Most companies are hard to contact and when you finally get through, you will be talking to an answering machine. This will say something about the company, how ill-equipped they are, how they may not have enough personnel to take care of their client’s needs or provide the quality of service that clients deserve. If a company can’t even station a regular person to take your calls and answer your concerns, shouldn’t you have doubts that they can take care of your package?

2. DON’T ENTRUST YOUR BOX TO A COMPANY WHICH BACKGROUND YOU HAVEN’T CHECKED. THEY MAY GIVE A LOT OF PROMISES, TIME AND SAFETY-WISE, BUT PROMISES ARE JUST WORDS. THEY COULD EASILY BE BROKEN.

Of course, with our technology now, you can check the website for Federal Maritime Commission – a U.S. agency that regulates the freight-forwarding companies and like businesses; as well as the Philippine Consulate, for the licensed and legit freight-forwarding companies. There’s also the Better Business Bureau. Everyone could check to see the standing of their company. On the Philippine side, one may check the Philippine Shipper’s Bureau.

Paez of Manila Forwarder is certified by the US Department of Agriculture as an inspector. Manila Forwarder is licensed and bonded by the Federal Maritime Commission which enabled the premier freight-forwarding company to launch their international operations this year. They can now ship to countries like Israel, Lebanon, Middle East, Hong Kong.

“With our network, our know-how, and our background education, we’re one of the few Filipino companies that could ship all over the world,” Paez said.

3. DO CHECK THE TECHNOLOGICAL CAPABILITY OF THE FREIGHT FORWARDING COMPANY.

Manila Forwarder’s owner had nine years of experience with the U.S. special military unit that deals with counter-terrorists. His experiences from all this enabled him to establish connections necessary for the business and avail of highly-efficient logistics and technology: radio dispatch vehicles commanded by central command center; computer-guided and Global Positioning System enabled; computerized data base; Internet-based packaging tracking system; 24/7 customer telephone support that rotates between Los Angeles Central hub and Philippine Office.

4. DON’T WORRY TOO MUCH ABOUT THE RATES.

At this point, you would have already spent a considerable amount of money buying presents for the people who matter to you. Saving $20 on balikbayan-box sending will hardly tip off the scale of your budget sheet. Besides, if you trust a low-cost freight forwarding company and a problem arises (like your box never makes it to the designated consignee), then that will be more problem and more expenses for you.

“We make sure that we have enough cost-margin to provide one of the best services available. The company is not too big, and not too small. It’s just the right size, so we are able to synergize our operation in such a way that we don’t have too much expense, and at the same time we are not cutting down on the quality of service that we can provide,” Paez explained.

5. DO KNOW YOUR RIGHTS.

As a sender and consumer of freight forwarding service, you have your rights. Manila Forwarder, one of the leading freight forwarding companies in the LA County, cares about their clients so much that they are going the extra mile to publish an ad called “Bill of Rights.” In this, they enumerate points the balikbayan box sender is entitled to:

a. You have the right to be respected and receive prompt service and attention.
b. You have the right to receive a FREE box for the purpose that it is intended.
c. You have the right to safe, efficient and insured shipment.
d. You have the right to know the status of your shipment.

6. DON’T LEAVE YOUR SHIPMENT WITHOUT MAKING SURE YOU KNOW HOW IT WILL GET TO ITS DESTINATION.

Your balikbayan box, through Manila Forwarder, usually goes through different stages. Right when it gets picked up, it stays in the company’s warehouse for about three days for strapping, plastic wrapping, documentation and loading to the container. After everything has been loaded, the shipment sails the Pacific Ocean toward Taiwan. From there, it goes to the Philippines. The shipping voyage takes about 16 days. When the vessel arrives in Manila, Manila Forwarder usually claims it that same day or the next day after documentation and Philippine Customs inspection. Then the container goes straight to their warehouse located inside the Port of Manila. Yes, Manila Forwarder is the only balikbayan box company with an office right inside the pier. This shows a lot about the company.

The average time of delivery to Metro-Manila destinations from the time they pick it up from the client’s house to the actually delivery to the recipient’s house is 23-30 days. Add a few more days for provincial deliveries. So now is the time to start packing those shipments to make sure they reach your loved ones in time for the holidays.

7. DO TAKE NOTICE OF THE COMMITMENT OF THE FREIGHT FORWARDING COMPANY.

Not all shipments are hassle-free. Most of the problems stem from unrecognizable addresses. But there’s no excuse. A freight forwarding company should do what it has to do – deliver.

“One time we had a client who sent a package to Batanes. We did a lot of efforts and spent more than usual to deliver it on time. We even chartered a plane to deliver it. But then, that’s our commitment to our client. We deliver as we have promised,” said Manny Paez, owner of Manila Forwarder.

8. DON’T TRUST COMPANIES WHO DO NOTHING BUT COPY OTHER CONPANIE’S SYSTEMS AND PROMOTIONS. IF THEY CAN’T COME UP WITH WAYS TO IMPROVE THEIR SERVICE, WHAT MAKES YOU THINK THEY HAVE THE KNOW-HOW AND EFFICIENCY TO DELIVER ON THEIR PROMISE?

“It’s normal; anyone in the business would like to see what’s going on with the other companies. And whoever’s doing well is being imitated. So it’s a compliment for us, although sometimes, they misrepresent themselves to the consumer. Of course, their service is different from ours,” Paez commented.

Most companies that offer cheap services do not have their own containers and are not knowledgeable of the shipping industry. There are other expenses involved in doing this type of business that they circumvent. When they get caught by the authorities, they will just disappear together with the balikbayan boxes that patronized them. It has happened before and it will continue happening as long as there are takers of cheap shipping of balikbayan boxes.

He further explained that despite the imitators that usually even offers services for a lower fee it is self-assuring for him and Manila Forwarder staff to know that their clients are very discriminating.

“They are those who can tell the difference between staying in Hilton or in any plush hotel compared to a seedy corner motel where robbers and thieves lure for takers. It’s the same with the freight forwarding service,” he said. One always gets what they pay for.
They know they could relax when they ship thru Manila Forwarder.

9. Do it the right way.

Make sure you follow steps 1-8. Remember that you labored to earn the $$$ you used to buy presents for your loved ones in the Philippines. You should take a little more effort to make sure every product of your hard work gets to them safely, quickly and hassle-free. Can you imagine how much stress you’d have to deal with should something bad happen to your shipment just because you didn’t make sure it would get to them the way you want it to?

Go ahead and make that phone call. As you speak to the staff of the freight forwarding company, know that the conversation will pretty much tell you how the service will be. Is the person on the other line knowledgeable? Is s/he capable of answering all your questions? Or are you talking to a voice mail which may indicate that the company is under-manned?

Is the company licensed by legit accrediting departments? Is the company using modern technological concepts and logistics to transport your shipment? Is the service they’re offering worth the rates they are charging? Do you know how your shipment will get to its destination (even though you addressed it to your relatives in Timbuktu?) How committed are they to deliver on their promise? How creative and innovative are they in terms of cooking up techniques and promos to improve their services?

Do they know and respect your rights as a consumer of the freight forwarding service? Manila Forwarder posts a list of your rights. Check them out.

10. Don’t worry. (Be happy)

You’ve done your part to make sure your family and friends in the Philippines feel your love for them though you can’t be with them this holiday season. After you’ve “surrendered” your shipment to Manila Forwarder, relax and enjoy other things. If you did it the right way, you have nothing to worry about.

11. Do expect a phone call, E-mail or a letter from your loved ones in the Philippines because they will surely get the bottle of perfume, pair of shoes, bag, or even the cans of corned beef you sent them.

12. Don’t forget to abide by these 12 Dos and Don’ts of balikbayan box-sending. Until you get used to doing it the right way . . . until you become a meticulous shipment sender . . . sort of a connoisseur who can tell the difference between the services of a first-class company from the other wannabe’s.

If you need more information about shipping to the Philippines, log on to www.manilaforwarder.com or call 1.800.210.1019.

Do It the Right Way.

ASIAN JOURNAL a San Diego original. The first in Ca, USA. A Filipino American weekly. Online Digital Print.

2010-02-14T21:00:00.001-08:00

ASIAN JOURNAL a San Diego original. The first in Ca, USA. A Filipino American weekly. Online Digital Print.

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Ship, Travel & Remit

2010-02-07T22:31:00.000-08:00

Manila Forwarder opens its new branch in San Diego, CA located at 3104 E. Plaza Blvd,
National City, CA 91950.

Using the trade brand Ship, Travel & Remit, Manila Forwarder opens it's business to worldwide clients as it ships, remits, and book travels all over the world.

Manila Forwarder have offices in 4249 Eagle Rock Blvd, Los Angeles, CA 90065 and 5750Mission Street,San Francisco, CA 94112. The opening of San Diego branch allows Manila Forwarder to cover the whole California.

Manila Forwarder also have operations all over the USA and some parts of the world.
For details visit www.manilaforwarder.com

All About Family...: ALAS cargo shipping#comment-form

2010-01-08T18:47:00.000-08:00

All About Family...: ALAS cargo shipping#comment-form

Manila Forwarders, LLC is now Manila Forwarder USA Corporation this 2010

2010-01-01T13:19:00.000-08:00

To catch up with the demands and steady growth of the company, Manila Forwarders, LLC is dissolved at the end of 2009.

Starting January 1, 2010, a new company is incorporated in the State of California in the name of Manila Forwarder USA Corporation.

A new branch also opens in 3104 E. Plaza Blvd, National City, CA 91950 corner Harbisson Ave. This is in addition to Manila Forwarder San Francisco, Los Angeles, and Houston, Texas.

For more info, visit http://www.manilaforwarder.com

Happy 2010 to everyone!

Ship Green and Save Money with Manila Forwarder

2009-10-23T17:41:00.001-07:00

Eco Shipping with Manila Forwarder
Manny Paez

Manila Forwarder introduces an earth-friendly reusable plastic shipping drum as an alternative to the usual balikbayan box and jumbo box.

The plastic drums comes in two sizes, Bianca, is a 30 gallon and Roland, a 55 gallon. They can be shipped to Metro-Manila for as low as $99 for Bianca and $169 for Roland, including the reusable, EPA approved, recycled plastic drum. A $30 deposit will be required upon drum request which will be deducted or applied to the final shipping cost.

As the first to introduce the jumbo box in the balikbayan box industry, Manila Forwarder answers the call to be earth-friendly with this Bianca and Roland shipping containers.

These containers are advisable for expensive and breakable items as these drums are sturdy and will provide adequate protection to its contents providing similar protection if not better to crates. The international requirement of fumigation for wooden crates is not necessary on this as this are made of plastic.

These recycled drums are cleaned and disinfected using EPA approved methods.

The Bianca and Roland Drums come with a metal latch that secures the cover making it water and air-tight. There is also a latch where client’s can place a padlock or plastic ties that serve as security seal. However, it is required to keep it unlock until pick up to facilitate random inspection.

All shipments are subject to US Homeland Security and / or Philippine Customs manual or x-ray inspections.

The Bianca drum’s dimension is 28.5” x 19” x 19”, 5.95 cubic feet, is about the volume size of a jumbo box. This has a longer length than jumbo box that can easily fit long items like stroller, golf set, among others. The shipping cost of Bianca Drum, including the drum itself is $99 to Metro-Manila, $109 to all of Luzon, and $119 to Visayas, Mindanao, and other Philippine Islands.

The Roland drum’s dimension is 37.5” x 22” x 22”, 10.50 cubic feet, is about 2.3 size bigger than regular balikbayan box. The shipping cost of Roland Drum, including the drum itself is $169 to Metro-Manila, $179 to all of Luzon, and $189 to Visayas and Mindanao.

These stackable drums can be used as water container, storage barrel, and floatation device, among others.

Initially, these are available only in California and for Manila Forwarder’s Philippine-based clients.

For more details, Please visit our website www.manilaforwarder.com to see videos and pictures of Bianca and Roland Shipping drums or call our Toll Free Number 1.800.210.1019.

Typhoon Ondoy Relief Efforts

2009-10-02T17:02:00.001-07:00

Manila Forwarder offers free balikbayan box shippint to Philippine National Red Cross for the victims of typhoon Ondoy in the Philippines.

Please drop off your donations to:

Manila Forwarder
4249 Eagle Rock Blvd,
Los Angeles, CA 90065

There will be volunteers to accept and pack your donations this Oct 3 and 4. 9AM-5PM. For more info you may call 323.478.1599. or visit www.manilaforwarder.com

Internet Shopping for Pinoys in the Philippines

2009-08-26T13:49:00.000-07:00

Imagine sitting in front of your computer in the comfort of your own home, shopping for the most high tech gadgets, the most popular, best-selling books, the hippest clothes and accessories, and the latest video games and toys, and then having them show up at your doorstep with the click of a button. The hassle of traffic and long lines are thrown out the window. Easy and convenient, right? The phenomenon of online shopping was first launched in the United States in the 1990’s, with the dawn of websites like Amazon and Ebay. Even popular shops and stores upgraded to online shopping, from Target to Forever 21 to Best Buy. However, exorbitant costs and other shipping issues have limited its benefits to certain regions even in today’s technologically advanced society. This has left everyone in the Philippines out of the loop for so long since the only way to shop from US-based stores was to shell out large amounts of money and interrupt the busy lives of family and friends in the United States to ask for help in purchasing and shipping the products.

Now, imagine sitting in the comfort of your own home and shopping for the most high tech gadgets, the most popular books, the hippest clothes and accessories, and the latest video games and toys from your favorite American stores, and having them show up at your doorstep in the Philippines with the click of a button. Easy and convenient, right? This is because Manila Forwarder has finally made many Filipinos’ dreams come true and made the advantages and ease of online shopping across the seas and accessible to everyone back home with their Philippine-Based Shopper service. Now, you can buy that bag, cellphone, perfume, action figure, or barbeque grill that you wanted. You can even start making bids on Ebay! All of this can be done without the hassle that previously burdened would-be online shoppers in the Philippines.

All you have to do is visit their website www.manilaforwarder.com and click on the “I’m from RP, I want to shop online” link on the right side of the home page and sign up. Two options will appear: Pay Per Ship and VIP Membership. With Pay Per Ship, your order will be sent to their main office in Los Angeles for the Manila Forwarder team to safely ship the package as is to the specified address in the Philippines using the Odd Shape Calculator rates without any extra fees. This option is good for customers who only buy a few items sporadically. The VIP Membership, on the other hand, is for customers who regularly make several online purchases, preferably at monthly intervals. All packages will be sent to their Los Angeles office, and keeping them as is with their original packaging, they will be consolidated into one balikbayan box. When the box is full and securely packed and sealed, it will then be shipped to the Philippines at regular or jumbo balikbayan box rates, plus a repacking and monthly fee. This option saves customers a lot of money with a one-time shipping payment. Plus, your account will be assigned to a reliable Manila Forwarder team member for them to personally assure the secure delivery of your packages and your satisfaction. Your packages can either be sent by air or ocean freight for both Philippine-Based Shopper options.

Tell your family and friends back home that their favorite products are no longer out of reach with Manila Forwarder’s Philippine-Based Shopper service. Just visit their website to set up an account and a multitude of online shopping possibilities will be at your feet.

www.manilaforwarder.com

Ten Dollars Coupon with Manila Forwarder

2009-03-21T06:36:00.000-07:00

The most reliable balikbayan box company in the USA is repackaging itself as also the provider of the lowest shipping rates.

Now that the gasoline prices have stabilized, Manila Forwarder discounted their services with ten dollars coupon available in various Filipino publications all over the USA. One can also download a coupon from www.manilaforwarder.com.

This campaign is limited to California clients only. Valid until April 30, 2009 only.

Balikbayan Box Shipping Price Increase

2008-05-29T22:24:00.000-07:00

Balikbayan Box Shipping Rates Increases with the Soaring Gasoline Cost
Manny Paez

Balikbayan box shipping rates increases this month due to the soaring cost of services. Container shipping cost has increased twice in a matter of few weeks to almost double the original cost a few years ago.

Gasoline prices are expected to reach a record high of five dollars per gallon.

The strengthening Philippine Peso against the US Dollars also added burden to the cost of clearing and distribution.

To maintain the quality of service Manila Forwarder is known for, The Company will have a five dollar general rate increase effective this June 1, 2008. All existing promotion like suki card, dealership coupon, free shipping, among others continues.

The general rate increase is all over USA including internet based clients.

In celebration of its 10th year of service to the community, Manila Forwarder also offers a new box design for balikbayan box and Jumbo Box. The modern and more durable balikbayan box design will be available to various Pilipino Stores for their balikbayan needs for air travel as well as for air and ocean shipping.

Jumbo Box remains one third bigger than regular balikbayan boxes and intended for shipping only. It exceeds airline check-in baggage specifications.

For more details, please call Manila Forwarder at 1.800.210.1019 or log on to www.manilaforwarder.com

2007-04-10T15:10:00.001-07:00

I need the cheapest airline and hotel accomodations to Philippines.

2007-01-28T20:22:00.000-08:00

TravelPH.Com is an on-line full service travel agency with offices in the USA and Manila. It has an online booking engine that automatically scans all airline booking network to find seat availability and the lowest price on "real time".

Since it especializes in Philippines and Asian destinations, it offers the best rate available.

There is a $10 discount in Manila Forwarder balikbayan box shipping for every airline ticket purchased.

More details at: http://www.TravelPH.Com

I need to ship something from the Philippines to abroad

2007-01-28T20:20:00.000-08:00

Manila Forwarder is a full service Freight Forwarder. It can move shipments from any part of the world.

More Details at: http://www.manilaforwarder.com/imexport.html