The Wake Up Call

Multimedia message

2011-02-17T19:51:00.001Z

dgpajjjmd--This Orange Multi Media Message was sent wirefree from an Orange MMS phone. If you would like to reply, please either text, phone or send a photo message to the sender directly by using the phone number listed in the sender's address. To learn more about Orange's Multi Media Messaging Service, find us on the Web at http://www.orange.co.uk/mms

The worst looking website ever?

2010-02-03T16:58:00.000Z

I don't know about ever in history, but this website has got to come very close to being the ugliest, most unattractive, and univiting website that I have ever laid eyes on. http://yvettesbridalformal.com/index.htm No layout so to speak, just a mass of words and garish colours. There are a number of links on the page, and you only need to click a few to see that the entire site is exactly the

Phishing Attack on Twitter?

2010-02-02T14:38:00.003Z

A number of Twitter users are talking about how Twitter has suddenly forced them to change their passwords. According to blogger Andrew Girdwood, there are many users that have received an email containing the following message: “Due to concern that your account may have been compromised in a phishing attack that took place off-Twitter, your password was reset,” along with a link for resetting

The Characteristics of an Outstanding Sales Representative

2009-12-08T18:10:00.001Z

Below you will find some top tips to develop your selling skills for those all important sales representatives in your company. Keep the following in mind when you are making a direct sale. Don't come across as being aggressive, this is a common mistake with many sales representatives. Build up a rapport with the potential client, you need to introduce your service or product, but before this

How Can Your Business Benefit From a Telephone Answering Service

2009-12-08T18:05:00.001Z

A company that treats their customers or potential customers with respect will get respect in return. This ultimately means more money for the company. People would rather do business with a company that shows them respect than with a company that seems to be heartless. Telephone answering services provide a personal touch. A great advantage to using a telephone answering services is the cost. If

Tips For Choosing the Best Telephone Answering Service

2009-11-26T18:25:00.001Z

It's not as easy as people may think to choose an outstanding and reliable telephone answering service. Here are some tips that could help you make the right decision: See for yourself how they function. If possible, go and visit the call centre and see how professionally they handle their calls, How the operators sound on the telephone, Look at how well presented the office is, If you were

How to Make Those All Important Sales Appointments, Improving Your Sales Results

2009-11-26T18:19:00.003Z

The most important part of the sales process by far, for any business that deals with direct selling is to arrange a sales appointment. Direct sales companies need this appointment so that the company can explain and display their outstanding sales skills to the receiving end. This can, however result in rejection by the receiving end as most receiving parties will not give you an opportunity!

Customer Service Representatives - The Key To Your Customer Satisfaction

2009-11-16T02:02:00.006Z

The responsibilities of customer service representatives include handling and resolving complaints and to be of assistance to customers who require information about products and services. They also need to build a loyal relationship with the customer and the information they provide to the customer has to be accurate. Most businesses provide customer service and the customer service

How to get the most from your Virtual PA

2009-11-16T00:24:00.012Z

Business managers and owners are devoting all their time and energy these days to protecting themselves against the global economic downturn. This has an overall effect on their lifestyle because they are spending the majority of their time working towards the success of their company, resulting in no time for themselves. There should be a balance between your professional and your personal life,

Welcome to the WagTap blog ... Keeping you up to date with all things customer focused!

2009-11-06T14:52:00.000Z

Hi, we've decided to set up a blog where we plan to post lots of useful information for business owners and managers to help them improve their customer satisfaction and retention, save time and money, and generally improve their business.WagTap specialises in providing first class telphone answering services including virtual receptionists, sales processing, customer service lines and brochure