tag:blogger.com,1999:blog-24370633584243221542012-01-07T04:05:56.517-05:00Hotels, Travel, Managment, Media,Education, and More!Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.comBlogger67125tag:blogger.com,1999:blog-2437063358424322154.post-46070282121302722902010-06-04T08:31:00.001-04:002010-06-04T08:31:13.914-04:002010-06-04T08:31:13.914-04:00<h5><a href="http://sethgodin.typepad.com/seths_blog/2010/06/but-youre-not-saying-anything.html?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed:+typepad/sethsmainblog+(Seth's+Blog)&amp;utm_content=Google+Feedfetcher" target="_blank">But you're not saying anything</a></h5> <div class="wlWriterEditableSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:5e322887-446a-4676-af8d-105424902137" style="padding-right: 0px; display: inline; padding-left: 0px; float: none; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/Marketing" rel="tag">Marketing</a>,<a href="http://technorati.com/tags/Seth+Godin" rel="tag">Seth Godin</a></div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2437063358424322154-4607028212130272290?l=raafatality.blogspot.com' alt='' /></div>Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.com1tag:blogger.com,1999:blog-2437063358424322154.post-15668516707129460302010-06-04T08:29:00.001-04:002010-06-04T08:29:10.504-04:002010-06-04T08:29:10.504-04:00<p><a href="http://link.email.hbr.org/r/2ZBO/0CNSB/2O5ICW/2NYXN/UCYID/5V/h">When Your Employee is Unaware of Unspoken Rules</a></p> <p>&#160;</p> <div class="wlWriterEditableSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:5d1d6f19-809b-475d-b956-9c977939e755" style="padding-right: 0px; display: inline; padding-left: 0px; float: none; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/Harvard" rel="tag">Harvard</a>,<a href="http://technorati.com/tags/Employee" rel="tag">Employee</a>,<a href="http://technorati.com/tags/Rules" rel="tag">Rules</a>,<a href="http://technorati.com/tags/Tips" rel="tag">Tips</a>,<a href="http://technorati.com/tags/Jobs" rel="tag">Jobs</a>,<a href="http://technorati.com/tags/workplace" rel="tag">workplace</a></div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2437063358424322154-1566851670712946030?l=raafatality.blogspot.com' alt='' /></div>Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.com1tag:blogger.com,1999:blog-2437063358424322154.post-21055379072674450892010-06-03T08:24:00.001-04:002010-06-03T08:24:57.491-04:002010-06-03T08:24:57.491-04:00<p><a href="http://link.email.hbr.org/r/JFKE/H9AUB/XH2WGZ/N5626/8ILQ5/U1/h">How to Assess If You're Ready for a Global Role</a></p> <div class="wlWriterEditableSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:2ca3ecb0-4cc0-4388-955a-3c74c699999b" style="padding-right: 0px; display: inline; padding-left: 0px; float: none; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/Harvard" rel="tag">Harvard</a>,<a href="http://technorati.com/tags/Globa" rel="tag">Globa</a>,<a href="http://technorati.com/tags/Jobs" rel="tag">Jobs</a>,<a href="http://technorati.com/tags/Training" rel="tag">Training</a>,<a href="http://technorati.com/tags/Employees" rel="tag">Employees</a></div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2437063358424322154-2105537907267445089?l=raafatality.blogspot.com' alt='' /></div>Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.com0tag:blogger.com,1999:blog-2437063358424322154.post-38629024876790860102010-06-03T08:21:00.001-04:002010-06-03T08:21:40.958-04:002010-06-03T08:21:40.958-04:00<p><a href="http://link.post.hbsp.harvard.edu/r/8XCZ/YOBP1/4CWQ2K/19J4I/1MJIO/4O/h">3 Tips for Quitting with Style</a></p> <div class="wlWriterEditableSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:cc6cd4ab-e6ab-42d3-b615-da68a312b609" style="padding-right: 0px; display: inline; padding-left: 0px; float: none; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/Harvard" rel="tag">Harvard</a>,<a href="http://technorati.com/tags/Quitting" rel="tag">Quitting</a>,<a href="http://technorati.com/tags/Style" rel="tag">Style</a>,<a href="http://technorati.com/tags/Jobs" rel="tag">Jobs</a>,<a href="http://technorati.com/tags/Training" rel="tag">Training</a>,<a href="http://technorati.com/tags/employees" rel="tag">employees</a></div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2437063358424322154-3862902487679086010?l=raafatality.blogspot.com' alt='' /></div>Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.com0tag:blogger.com,1999:blog-2437063358424322154.post-56047391662972684112010-06-03T08:18:00.001-04:002010-06-03T08:18:47.914-04:002010-06-03T08:18:47.914-04:00<p><a href="http://link.post.hbsp.harvard.edu/r/1AH6/DYWNG/97IF5Q/8P3WK/GF625/VU/h">3 Ways to Align Employee and Company Priorities</a></p> <div class="wlWriterEditableSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:6635948c-a499-4e4f-93fa-fd74980d0fe6" style="padding-right: 0px; display: inline; padding-left: 0px; float: none; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/Harvard" rel="tag">Harvard</a>,<a href="http://technorati.com/tags/Employees" rel="tag">Employees</a>,<a href="http://technorati.com/tags/Jobs" rel="tag">Jobs</a>,<a href="http://technorati.com/tags/Training" rel="tag">Training</a>,<a href="http://technorati.com/tags/Align" rel="tag">Align</a></div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2437063358424322154-5604739166297268411?l=raafatality.blogspot.com' alt='' /></div>Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.com0tag:blogger.com,1999:blog-2437063358424322154.post-76386471701097894212010-06-03T08:14:00.001-04:002010-06-03T08:14:52.942-04:002010-06-03T08:14:52.942-04:00<table cellspacing="0" cellpadding="0" border="0"><tbody> <tr> <td> <p><a href="http://link.post.hbsp.harvard.edu/r/YC1B/LFS5K/QNG2P6/EB2BW/QGWJW/ZH/h">Beware of Best Practices</a></p> </td> </tr> </tbody></table> <p>&#160;</p> <div class="wlWriterEditableSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:2522c3ac-b31b-4d14-bc7f-7126a4cc3628" style="padding-right: 0px; display: inline; padding-left: 0px; float: none; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/Best+Practices" rel="tag">Best Practices</a>,<a href="http://technorati.com/tags/Harvard" rel="tag">Harvard</a>,<a href="http://technorati.com/tags/training" rel="tag">training</a>,<a href="http://technorati.com/tags/jobs" rel="tag">jobs</a>,<a href="http://technorati.com/tags/employees" rel="tag">employees</a></div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2437063358424322154-7638647170109789421?l=raafatality.blogspot.com' alt='' /></div>Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.com0tag:blogger.com,1999:blog-2437063358424322154.post-14140350361734861942010-06-03T08:13:00.001-04:002010-06-03T08:13:05.470-04:002010-06-03T08:13:05.470-04:00<table cellspacing="0" cellpadding="0" border="0"><tbody> <tr> <td> <p><a href="http://link.post.hbsp.harvard.edu/r/GS4D/RLPRB/SP6Z10/2SLKE/YASVY/9A/h">How to Make Solving Problems Fun</a></p> </td> </tr> </tbody></table> <p>&#160;</p> <div class="wlWriterEditableSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:8ca419c1-3200-45a4-a954-b581065faac4" style="padding-right: 0px; display: inline; padding-left: 0px; float: none; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/Harvard" rel="tag">Harvard</a>,<a href="http://technorati.com/tags/Problems" rel="tag">Problems</a>,<a href="http://technorati.com/tags/Employees" rel="tag">Employees</a>,<a href="http://technorati.com/tags/training" rel="tag">training</a>,<a href="http://technorati.com/tags/jobs" rel="tag">jobs</a>,<a href="http://technorati.com/tags/tips" rel="tag">tips</a></div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2437063358424322154-1414035036173486194?l=raafatality.blogspot.com' alt='' /></div>Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.com0tag:blogger.com,1999:blog-2437063358424322154.post-10414709515619010672010-06-03T08:10:00.001-04:002010-06-03T08:10:51.477-04:002010-06-03T08:10:51.477-04:00<table cellspacing="0" cellpadding="0" border="0"><tbody> <tr> <td> <p><a href="http://link.post.hbsp.harvard.edu/r/O1QR/EIDJV/TUO7LC/YIUSW/R8KID/OS/h">3 Tips for Demonstrating Humility</a></p> </td> </tr> </tbody></table> <p>&#160;</p> <div class="wlWriterEditableSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:9fead0f5-b757-46eb-9663-479025e060c2" style="padding-right: 0px; display: inline; padding-left: 0px; float: none; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/Harvard" rel="tag">Harvard</a>,<a href="http://technorati.com/tags/Humility" rel="tag">Humility</a>,<a href="http://technorati.com/tags/Jobs" rel="tag">Jobs</a>,<a href="http://technorati.com/tags/employees" rel="tag">employees</a>,<a href="http://technorati.com/tags/training" rel="tag">training</a>,<a href="http://technorati.com/tags/tips" rel="tag">tips</a></div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2437063358424322154-1041470951561901067?l=raafatality.blogspot.com' alt='' /></div>Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.com0tag:blogger.com,1999:blog-2437063358424322154.post-5370389499109933632010-06-03T08:09:00.001-04:002010-06-03T08:09:15.445-04:002010-06-03T08:09:15.445-04:00<p><a href="http://link.post.hbsp.harvard.edu/r/556V/EIDOD/SP6Z10/O7JCK/4WUKW/28/h">3 Tips for Giving Praise that Motivates</a></p> <p>&#160;</p> <div class="wlWriterEditableSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:1d008e6d-555b-4da2-beea-a185e36f1ad7" style="padding-right: 0px; display: inline; padding-left: 0px; float: none; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/harvard" rel="tag">harvard</a>,<a href="http://technorati.com/tags/Motivation" rel="tag">Motivation</a>,<a href="http://technorati.com/tags/Employees" rel="tag">Employees</a>,<a href="http://technorati.com/tags/Jobs" rel="tag">Jobs</a>,<a href="http://technorati.com/tags/training" rel="tag">training</a></div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2437063358424322154-537038949910993363?l=raafatality.blogspot.com' alt='' /></div>Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.com1tag:blogger.com,1999:blog-2437063358424322154.post-63793386677280429602010-06-03T08:06:00.001-04:002010-06-03T08:06:38.552-04:002010-06-03T08:06:38.552-04:00<table cellspacing="0" cellpadding="0" border="0"><tbody> <tr> <td> <p><a href="http://link.post.hbsp.harvard.edu/r/SBRP/757OF/U10MTV/2JODA/YAJSC/1G/h">How to Handle Customer Complaints</a></p> </td> </tr> </tbody></table> <p>&#160;</p> <div class="wlWriterEditableSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:78ff6a1b-8e68-45cd-b428-bd675269363c" style="padding-right: 0px; display: inline; padding-left: 0px; float: none; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/Harvard" rel="tag">Harvard</a>,<a href="http://technorati.com/tags/Guests" rel="tag">Guests</a>,<a href="http://technorati.com/tags/Customer" rel="tag">Customer</a>,<a href="http://technorati.com/tags/Complaints" rel="tag">Complaints</a>,<a href="http://technorati.com/tags/Training" rel="tag">Training</a>,<a href="http://technorati.com/tags/Job" rel="tag">Job</a>,<a href="http://technorati.com/tags/employees" rel="tag">employees</a>,<a href="http://technorati.com/tags/employement" rel="tag">employement</a></div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2437063358424322154-6379338667728042960?l=raafatality.blogspot.com' alt='' /></div>Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.com1tag:blogger.com,1999:blog-2437063358424322154.post-18770198808193074462010-06-03T08:04:00.001-04:002010-06-03T08:04:24.820-04:002010-06-03T08:04:24.820-04:00<p><a href="http://link.post.hbsp.harvard.edu/r/F95K/BKWPI/HYNHEP/5N0FJ/KU7SX/B7/h">3 Tips for Acing Your Interview</a></p> <div class="wlWriterEditableSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:94f28eea-79b7-411b-b163-739ba32d1ca4" style="padding-right: 0px; display: inline; padding-left: 0px; float: none; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/Harvard" rel="tag">Harvard</a>,<a href="http://technorati.com/tags/Interview" rel="tag">Interview</a>,<a href="http://technorati.com/tags/employees" rel="tag">employees</a>,<a href="http://technorati.com/tags/employement" rel="tag">employement</a>,<a href="http://technorati.com/tags/training." rel="tag">training.</a></div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2437063358424322154-1877019880819307446?l=raafatality.blogspot.com' alt='' /></div>Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.com0tag:blogger.com,1999:blog-2437063358424322154.post-82564560345052698122010-06-03T07:41:00.001-04:002010-06-03T07:41:20.991-04:002010-06-03T07:41:20.991-04:00<table cellspacing="0" cellpadding="0" border="0"><tbody> <tr> <td valign="top"> <p><strong>&#160;</strong></p> </td> </tr> <tr> <td> <p><a href="http://link.post.hbsp.harvard.edu/r/QTSN/EI470/SP6Z10/29P6W/5XJ6A/RN/h">Identify Your Employees' <br />Hidden Talents</a></p> </td> </tr> <tr> <td></td> </tr> <tr> <td> <p>In today's economy, finding external talent to fill your company's needs isn't always possible. Nor is it always necessary. By paying attention and asking the right questions, you will likely discover many hidden talents among your existing employees: </p> <ol> <li><strong>Turn a compliment into an interview.</strong> When congratulating an employee on a job well done, ask exactly what helped her succeed. By better understanding her process, you may uncover an unseen strength. </li> <li><strong>Ask why employees prefer certain tasks or projects.</strong> Preferences can be a view into someone's talents. An employee might enjoy a project because it involves a product she cares about or because it gave her a chance to design surveys. Knowing which will possibly uncover talents. </li> <li><strong>Inquire about dreams.</strong> Ask your employees what they would do if they had their career to do over again. Peoples' dreams often include an aspect of themselves they don't regularly share. </li> </ol> </td> </tr> <tr> <td></td> </tr> <tr> <td> <table cellspacing="0" cellpadding="0" border="0"><tbody> <tr> <td width="53"> <p><a href="http://link.post.hbsp.harvard.edu/r/QTSN/EI470/SP6Z10/29P6W/AEP2W/RN/h"><img title="clip_image001" style="border-top-width: 0px; display: inline; border-left-width: 0px; border-bottom-width: 0px; border-right-width: 0px" height="56" alt="clip_image001" src="http://lh3.ggpht.com/__7h5aJp7IhM/TAeU3NVrp_I/AAAAAAAAAB8/ucJrsZVALwM/clip_image001%5B3%5D.gif?imgmax=800" width="57" border="0" /></a></p> </td> <td width="15">&#160;</td> <td valign="top"> <p><a href="http://link.post.hbsp.harvard.edu/r/QTSN/EI470/SP6Z10/29P6W/HNGW9/RN/h"><strong>Today's Management Tip was adapted from &quot;How to Identify Your Employees' Hidden Talents&quot; by Steven DeMaio.</strong></a></p> </td> </tr> </tbody></table> </td> </tr> <tr> <td></td> </tr> <tr> <td> <p><a href="http://link.post.hbsp.harvard.edu/r/QTSN/EI470/SP6Z10/29P6W/ZZYLC/RN/h"><strong>Read the full post and join the discussion.</strong></a></p> </td> </tr> <tr> <td></td> </tr> <tr> <td> <table cellspacing="0" cellpadding="0" border="0"><tbody> <tr> <td width="105"> <p>Share Today's Tip:</p> </td> <td width="22"> <p><a href="http://link.post.hbsp.harvard.edu/r/QTSN/EI470/SP6Z10/29P6W/6KRO4/RN/h"><img title="clip_image002" style="border-top-width: 0px; display: inline; border-left-width: 0px; border-bottom-width: 0px; border-right-width: 0px" height="18" alt="clip_image002" src="http://lh3.ggpht.com/__7h5aJp7IhM/TAeU3oIhbII/AAAAAAAAACA/0JKbLm-A8DA/clip_image002%5B3%5D.gif?imgmax=800" width="18" border="0" /></a></p> </td> <td width="22"> <p><a href="http://link.post.hbsp.harvard.edu/r/QTSN/EI470/SP6Z10/29P6W/OH2QL/RN/h"><img title="clip_image003" style="border-top-width: 0px; display: inline; border-left-width: 0px; border-bottom-width: 0px; border-right-width: 0px" height="18" alt="clip_image003" src="http://lh4.ggpht.com/__7h5aJp7IhM/TAeU3kVyz8I/AAAAAAAAACE/SVQALyKkmlA/clip_image003%5B3%5D.gif?imgmax=800" width="18" border="0" /></a></p> </td> <td width="22"> <p><a href="http://link.post.hbsp.harvard.edu/r/QTSN/EI470/SP6Z10/29P6W/HNGWF/RN/h"><img title="clip_image004" style="border-top-width: 0px; display: inline; border-left-width: 0px; border-bottom-width: 0px; border-right-width: 0px" height="18" alt="clip_image004" src="http://lh6.ggpht.com/__7h5aJp7IhM/TAeU37R7OUI/AAAAAAAAACI/Alhaf0gfwMI/clip_image004%5B3%5D.gif?imgmax=800" width="18" border="0" /></a></p> </td> <td width="42"> <p><a href="http://link.post.hbsp.harvard.edu/r/QTSN/EI470/SP6Z10/29P6W/DSL7S/RN/h?a=http://f2f2.ed4.net/f2f/QTSN/KUOW0/ZNP0VF/SP6Z10?e=raafatrohaiem@gmail.com"><img title="clip_image005" style="border-top-width: 0px; display: inline; border-left-width: 0px; border-bottom-width: 0px; border-right-width: 0px" height="18" alt="clip_image005" src="http://lh6.ggpht.com/__7h5aJp7IhM/TAeU4DNqd2I/AAAAAAAAACM/LfIUG4vnELs/clip_image005%5B3%5D.gif?imgmax=800" width="38" border="0" /></a></p> </td> <td width="195">&#160;</td> </tr> </tbody></table> </td> </tr> <tr> <td></td> </tr> <tr> <td valign="top"> <p></p> </td> </tr> <tr> <td> <table cellspacing="0" cellpadding="0" border="0"><tbody> <tr> <td valign="top" width="100"> <div class="wlWriterEditableSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:7c0d3f35-0400-4bc6-8a8d-5a625ef6b1ac" style="padding-right: 0px; display: inline; padding-left: 0px; float: none; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/Harvard" rel="tag">Harvard</a>,<a href="http://technorati.com/tags/Workplace" rel="tag">Workplace</a>,<a href="http://technorati.com/tags/interview" rel="tag">interview</a>,<a href="http://technorati.com/tags/dreams" rel="tag">dreams</a>,<a href="http://technorati.com/tags/employees" rel="tag">employees</a></div> </td> <td width="15"></td> <td valign="top"> <table cellspacing="0" cellpadding="0" border="0"><tbody> <tr> <td> <p></p> </td> </tr> <tr> <td></td> </tr> <tr> <td> <p></p> </td> </tr> <tr> <td></td> </tr> <tr> <td> <p></p> </td> </tr> <tr> <td></td> </tr> <tr> <td> <table cellspacing="0" cellpadding="0" border="0"><tbody> <tr> <td width="74"> <p></p> </td> <td width="219">&#160;</td> </tr> </tbody></table> </td> </tr> </tbody></table> </td> </tr> </tbody></table> </td> </tr> <tr> <td></td> </tr> <tr> <td> <table cellspacing="0" cellpadding="0" border="0"><tbody> <tr> <td>&#160;</td> <td>&#160;</td> </tr> <tr> <td width="15">&#160;</td> <td> <p></p> </td> </tr> <tr> <td>&#160;</td> <td>&#160;</td> </tr> <tr> <td width="15">&#160;</td> <td> <p></p> </td> </tr> <tr> <td>&#160;</td> <td>&#160;</td> </tr> </tbody></table> </td> </tr> </tbody></table> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2437063358424322154-8256456034505269812?l=raafatality.blogspot.com' alt='' /></div>Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.com0tag:blogger.com,1999:blog-2437063358424322154.post-71931449657738085492010-06-03T07:28:00.001-04:002010-06-03T07:28:27.650-04:002010-06-03T07:28:27.650-04:00<table cellspacing="0" cellpadding="0" border="0"><tbody> <tr> <td valign="top"> <p></p> </td> </tr> <tr> <td> <p><a href="http://link.email.hbr.org/r/YC1B/FEPIM/L916JT/SXE78/K1FYV/FK/h">3 Ways to Transform Your Toxic Workplace</a></p> </td> </tr> <tr> <td></td> </tr> <tr> <td> <p>Heavy workloads, stress, a competitive atmosphere, a few bad seeds — whatever the cause, working in a toxic environment is unpleasant at best and excruciating at worst. Here are three ways you can begin to make positive change:</p> <p>1. <strong>Start talking.</strong> Perform one-on-one, confidential interviews with employees. Give them the space to vent, and then engage them in solving the problems they've raised.</p> <p>2. <strong>Be helpful, not forceful.</strong> Help employees think through the issues, but don't tell them what to do. Allow employees to take personal responsibility for making things better.</p> <p>3. <strong>Don't just talk — change.</strong> Make a pledge to turn complaints into commitments. You gain employees' trust by showing them you are listening and making changes based on what you heard.</p> </td> </tr> <tr> <td></td> </tr> <tr> <td> <table cellspacing="0" cellpadding="0" border="0"><tbody> <tr> <td width="53"> <p><a href="http://link.email.hbr.org/r/YC1B/FEPIM/L916JT/SXE78/5KMO3/FK/h"><img title="clip_image001" style="border-top-width: 0px; display: inline; border-left-width: 0px; border-bottom-width: 0px; border-right-width: 0px" height="56" alt="clip_image001" src="http://lh4.ggpht.com/__7h5aJp7IhM/TAeR2t5eRnI/AAAAAAAAAB0/GmRBgBVVz4I/clip_image001%5B3%5D.gif?imgmax=800" width="57" border="0" /></a></p> </td> <td width="15">&#160;</td> <td valign="top"> <p><a href="http://link.email.hbr.org/r/YC1B/FEPIM/L916JT/SXE78/PG1S4/FK/h"><strong>Today's Management Tip was adapted from &quot;Does Your Office Need an Intervention?&quot; by Cheryl Dolan and Faith Oliver.</strong></a></p> </td> </tr> </tbody></table> </td> </tr> </tbody></table> <div class="wlWriterEditableSmartContent" id="scid:0767317B-992E-4b12-91E0-4F059A8CECA8:4c2cfdc7-c823-4391-8004-55946a86d9ef" style="padding-right: 0px; 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display: inline; padding-left: 0px; float: none; padding-bottom: 0px; margin: 0px; padding-top: 0px">Technorati Tags: <a href="http://technorati.com/tags/Harvard" rel="tag">Harvard</a>,<a href="http://technorati.com/tags/Books" rel="tag">Books</a>,<a href="http://technorati.com/tags/Leader" rel="tag">Leader</a>,<a href="http://technorati.com/tags/Golf" rel="tag">Golf</a>,<a href="http://technorati.com/tags/improve" rel="tag">improve</a></div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2437063358424322154-283979849121588018?l=raafatality.blogspot.com' alt='' /></div>Travel &amp; Hospitality Managmenthttp://www.blogger.com/profile/04025225085323772904noreply@blogger.com0