American Telephone Blog

Mitel 5550 IP Console

2012-02-13T15:14:00.000-08:00

Mitel 5550 IP Console is an advanced PC-based operator solution with an intuitive graphical user interface (GUI) that utilizes screen-based call status along with call handling prompts, and real-time busy lamp field (BLF) status. Click on the link below to see how the 5550 IP Console can simplify your operators call flow and provide better customer service.

Mitel 5550 IP Console

For additional information, please contact your American Telephone representative at sales@americantelephone.com

Find out why Shamrock Foods went with Mitel

2012-02-03T13:03:00.000-08:00

Shamrock Foods is located in Phoenix Metro area. It consist of multiple locations and 2800 employees. They installed a Mitel Communication Director for their communication needs. The Mitel met their needs, was simple to operate, allowed flexibility, and helped them provide great customer service to their customers. Watch the brief video to see how Mitel was such a great fit for Shamrock Foods.

Mitel - Shamrock Food Story

Contact American Telephone to see how Mitel can work for your communication needs.

NEC Leasing No Pay 'til after Tax Day

2012-02-01T11:41:00.000-08:00

NEC Leasing No Pay ‘til after Tax Day promotion allows you to start using their new equipment and requires no payments until 90 days after lease commencement. For example, if the lease starts on March 15^th the first lease payment will be due on June 15^th.

No Money Down...No Security Deposit...No Payment for 90 Days

Click Here for Promotion Details

Call your American Telephone representative to get you pre-qualified..

NEC SV8100 R6.02 is Now Available

2012-01-23T14:48:00.000-08:00

The NEC SV8100's R6000 software offers new and enhanced features.

Network Address Translation (NAT) Traversal Enhancement - enables a secure, peer-to-peer connection for IP terminals, which eliminates the need for VPN routers, static-routing tables as well as special licenses associated with port forwarding. Provides easy, plug-and-play setup between devices
Standard SIP Transfer - provides third-party call control as well as a variety of decentralized, multi-party call operations
Enhanced Features for InMail - enhanced email and voice message notification, enhanced message playback options, and more detailed scheduling
Enhanced Remote System Upgrade

Learn more about Mitel Unified Communicator Advanced

2012-01-23T09:52:00.000-08:00

Mitel Unified Communicator (UC) Advanced is a client that integrates presence and availability, secure instant messaging, audio conferencing and web and video collaboration into a single interface

Click Here - Mitel UC Advanced

Save Money with Mitel Solutions

2011-12-02T10:13:00.000-08:00

How Mitel solutions can save money for businesses of all types
Save Money with Mitel Solutions

Time Change Instructions

2011-11-03T08:46:00.000-07:00

If you need instructions to change the time and date on your telephone system, please visit the Support Center at our website http://www.americantelephone.com/. We have instructions on many systems we support.

NEC Announces Affordable Desiless 8 Button IP Phone with XML Support

2011-09-26T08:08:00.000-07:00

An 8 Button Desiless IP Phone is now available. This new phone also supports XML application support. The 8 button fixed display terminal operates with the Univerge SV8000 Series Communication Servers. The DT710 8LDE offers the following features:

1. Superior audio quality with crystal clear, noise- and echo-free sound.
2. Hold, pickup, transfer and three-way local conferencing features make managing calls simple and intuitive.
3. Multiline functionality, built-in XML microbrowser, PC port extension functionality for more advanced requirements.
4. Desiless means no need to fuss with desi strips to change feature labeling and or speed dial information displayed on the terminal.
5. XML data is downloaded from the server to the phone for display and activation. The IP portion enablement allows the phone to display caller ID information, feature button programming and Web-based data on the fixed display. Programming information on the terminal will be posted within the respective NEC SV switches

NEC SV8100 - How to delete message light

2011-08-25T09:28:00.000-07:00

A message light can be activated by calling an extension and hitting the MW softkey. You can hit the MW softkey to call back the extension. If you want to clear all messages and turn off your message light, follow the instructions below.

Press Exit key (below display on left)
On Clear Menu screen, press MW softkey
On Clear Message screen, press ALL softkey

NEC’s Enterprise Unified Communication Solutions Receive Performance Award

2011-08-19T16:15:00.000-07:00

Miercom praises NEC’s UCE System for its centralized administration of data and voice communications
Irving, Texas – August 18, 2011 – NEC Corporation of America’s (NEC) Unified Communication for Enterprise (UCE) and UNIVERGE® Sphericall systems have earned a Performance Verified award from independent test lab center Miercom. NEC, a leading provider and integrator of advanced communication and IT solutions, was recognized by Miercom’s Performance Verified program for security and resiliency, flawlessly completing failover testing and maintaining 100 percent availability while under attack.

“Miercom congratulates NEC for achieving Performance Verified Certification for the NEC UNIVERGE Sphericall, as well as UNIVERGE SV8500 and UCE and its capabilities in media progression and application integration,” said Rob Smithers, CEO, Miercom. “NEC has once again proven itself a leader in the unified communications enterprise space.”

The NEC Sphericall system is a feature rich, software-based unified communications platform for the enterprise that uses an IP-based architecture to join several types of communications, such as voice, presence, voice mail, softphone, desktop video conferencing and maximize application integration, media progression and navigability. During testing, Miercom noted that NEC Sphericall maintained 100% availability during IPv4, ICMPv4 protocol mutation attacks and properly blocked more than 42,981 protocol mutations from 298 variants in two protocol suites. During failover tests, the system handled 16 calls per second with no failures and completed 1.4 million calls and registered 48,000 users.

NEC’s UCE suite of applications ends communications overload by combining multiple communication tools and devices into one powerful, easy to manage solution that empowers users to dictate how, when and where they can be reached. With UCE, information is centralized, messages are in one inbox, and real-time communications are easier to manage. During testing, Miercom noted that NEC’s UCE system transfers seamlessly between a variety of endpoints and types of communication, such as instant messaging, voice and video conferencing. It is also fully integrated and provides real-time synchronization between NEC’s UCE Manager (UNIVERGE MA4000), external, and internal applications.

During the lab testing, commissioned by NEC, both UCE and Sphericall were validated while running on NEC’s Intel® Xeon®-based Express5800/R320a Fault Tolerant servers for added high availability and business continuity.

“This rating is a testament to the outstanding performance and reliability of the UNIVERGE Sphericall and UC for Enterprise communications products,” said Jay Krauser, Director, Marketing of Core Solutions and Engineering, NEC Corporation of America, Enterprise Technologies. “With Miercom’s stringent testing standards, NEC customers can rest assured that our unified communications solutions are fit for use in any size enterprise.”

Mitel UCA 4.0 Product Demo

2011-07-20T16:04:00.000-07:00

The following demonstration is a sneak peak at the new Mitel UCA client. See how intuitive the new user interface is and experience some of the new features and functions.

http://www.mitel.tv/videos/Product_Demo:_Mitel_UCA_4.0_NA

Mitel Freedom

2011-07-18T11:17:00.000-07:00

Mitel Freedom

Flexibility + Simplicity = Freedom • The freedom to communicate on your own terms – to tailor your business communications to your unique needs, not the other way around. That's Mitel’s idea of freedom.

http://www.mitel.tv/videos/Mitel_Freedom_EMEA