NARRATIVE MARKETING

8 Essentials for Effective Brand Storytelling

2014-05-04T13:32:00.000-04:00

Effective brand stories engage people in ways that drive real business results.

According to Bernie Thiel, a marketing consultant and partner at the firm Corporate Narratives Group, effective brand stories possess these characteristics:

Relevance – Show that you know your audience - what inspires them as well as their needs and struggles.

Credibility – Leveraging your leadership and expertise gives consumers qualified reason to listen and learn ... and act with trust.

Compelling – Artful selling touches the consumer's head and heart.

Persuasiveness – An effective brand story is like an informative trail that leads the reader to an enticing, actionable conclusion.

Timeliness – This goes hand-in-hand with relevance. Evergreen stories may inform, but they don’t trigger immediate action.

Understandable – Don’t let creativity bury your pitch. Have a clear story line with coherent messages and defined action points.

Informative – Great brand stories educate and cultivate consumers.

Authenticity – Fakes reveal themselves and in marketing deception is a brand killer. Brand stories offer opportunities to share what’s real and worthwhile about a product, brand or parent company.

I’ve only paraphrased Thiel’s points so check out his excellent post published in Brand Strategy Insider.

Google Street Views juxtaposed with historical paintings unite past and present

2014-04-25T08:25:00.000-04:00

I admire a well-crafted visual that speaks volumes. Check out this series by British collage artist Halley Docherty, whose images create a fascinating moment in time travel by superimposing historical paintings onto present day Google Street Views.

Painting: Night view of Saruwaka Street (1856) by Utagawa Hiroshige. Photo: This view south in Asakusa, Tokyo, is in an area nearly destroyed in 1923, by the Great Kanto earthquake. Photograph: Halley Docherty

Painting: La Modiste Sur Les Champs-Élysées (1889) by Jean Béraud. Photograph: Halley Docherty

Painting: A Regatta on the Grand Canal (c.1740) by Canaletto. Photograph: Halley Docherty

Painting: The 9th of November, 1888 by William Logsdail (1890) A Lord Mayor's Procession passes through Bank Junction. On the left side of the canvas is The Old Bank of England, shown here 50 years before demolition. Photograph: shystone/Reddit

See images from the London series

See images from the Global series

5 Cool Photo Editing Apps

2014-04-16T16:08:00.000-04:00

If you use a smartphone or tablet to take commercial photos, the editors at Business News Daily suggest these photo editing apps for iOS and Android available free or in premium versions at app stores.

Adobe Photoshop Express

Designed for on-the-go photo editing, Adobe Photoshop Express is an entry-level photo editing app that offers a handful of features for quick edits and automatic fixes. Basic editing tools include crop, rotate, flip and red eye removal. You can also enhance photos using slide controls to adjust clarity, contrast, tint, exposure, temperature and more.

Adobe Photoshop Express can be downloaded for free at the Apple App Store and Google Play marketplace. In-app purchases deliver additional features, such as the Looks pack for additional filters and the Nose Reduction pack to remove grains and speckling.

Snapseed

Acquired by Google in 2012, Snapseed is a free iOS and Android app that offers a slew of professional-level photo editing features. To polish photos, the Auto Correct feature enhances colors, exposure and contrast in a single tap. The Tune Image feature tweaks brightness, shadows, white balance, saturation and other effects, and the Selective Adjust feature also lets you highlight and focus specific objects or areas. Other features include frames, texture and tone adjustment, and sharing via email, Google+ and more.

Photo Editor by Aviary

Photo Editor by Aviary is a full-featured photo- editing app for iOS and Android devices. In addition to being able to adjust photo quality — clarity, color correction, contrast, brightness, temperature and the like — Aviary lets users easily enhance and truly personalize their photos. Aviary also features a set of Cosmetic Tools, which gets rid of flaws and blemishes, whitens teeth, and removes red eye.

Camera+

Camera+ is a powerful photo editing app equipped with several tools to transform images into works of art. One of Camera+'s standout features is the Clarity function — in one tap, Clarity corrects colors, adjusts contrast and brightness, and enhances details to bring life to dull, washed-out photos.

Other features include digital flash to brighten dark photos; scene modes to create true-to-life photos based on your environment; brushing and layered effects; and borders and captions to for a personalized touch. Camera+ also comes with standard photo editing tools, such as rotation and cropping.

Camera+ also syncs with iCloud, so you can easily take and edit photos between iCloud-enabled devices.

Camera+ costs $1.99 for the iPhone and $4.99 for the iPad.

Repix

Repix lets you "remix" photos using a host of brushes that turns an iPhone, iPad or Android device into your own personal canvas. Using the tip of your finger, Repix's series of brushes lets you paint various decorations, effects, colors and artistic touches onto your images.

In addition to style brushes, Repix features over a dozen design filters and a collection of frames to finish off your designs. Another plus: this app offers social media integration, enabling users to directly share photos on Facebook, Instagram, Twitter, Flickr and Tumblr, as well as email.

Repix is available for free at the Apple App Store and Google Play Marketplace. Additional brushes and filters are also available via in-app purchases.

Billboard Effect: Sweeping Montage Puts a Human Face on Poverty in Rio’s Favelas

2014-04-12T12:20:00.000-04:00

French photographer JR shoots provocative
black-and-white photos, enlarges them to

billboard-size, then cuts and pastes

them into sweeping narratives

Funny how the digital age has redefined terms like “billboard,” “cut and paste,” and “posting.” For our purposes here their meaning is strictly old-school and low-tech.

JR is a young French photographer known for his provocative black-and-white photos, which he enlarges to billboard-size prints and then, working hurriedly under cover of night, cuts and illegally pastes them on large walls in public urban spaces. Much of JR’s work makes a political statement, putting hauntingly real faces on serious social issues.

For one project JR spent a year taking portraits of victimized women in Africa, Asia and South America. His goal was to showcase strong, courageous women struggling amid oppression and poverty.

A profound example of this is JR's unauthorized 2008 “installation” in Rio de Janiero's infamous favela Morro da Providencia. These images are especially pertinent now as many favela residents are being evicted as part of Brazil's controversial "clean up" for the World Cup in June of this year and the 2016 Rio Olympics.

Images such as these need no written explanation.

Their scale and presentation make his message

disruptive and thought-provoking.

While some of JR’s installations are done legally,

many such as this one are hastily cut and

pasted up under cover of night.

Listen to this audio interview and you will find JR downright genial. Frankly, I’d expected someone angry and radical, but then I realized that JR's images are in the voice of a warmly compassionate storyteller. His artistic process includes using harsh, authentic settings because they give his images impact, context and relevance. It's interesting that JR began as a Paris graffiti artist and then gravitated to the billboard-like platform favored by advertisers.

Beyond words. One image expresses outrage

and empathy for residents struggling invisibly.

JR’s work reminds me that a compelling story can be told simply in a style and format that may not require words, sound -- or links.

TRANSMEDIA STORYTELLING: A DYNAMIC MULTI-CHANNEL EXPERIENCE

2014-04-07T07:10:00.003-04:00

Definitely worth a quick read: Indiewire’s Q&A interview with Jeff Gomez, CEO of Starlight Runner Entertainment and a leading figure in the emerging field of transmedia storytelling. Among his transmedia credits are major projects, such as "Avatar," "Pirates of the Caribbean," and "Teenage Mutant Ninja Turtles."

What is transmedia? In Gomez’s words, transmedia is about delivering a big story across various media platforms so that the totality provides a richer, more dynamic and multi-channel viewer experience.

There’s one central story in the form of a film or a TV or web series, but it is enhanced through supplemental side stories told via a mix of channels, possibly including an interactive book, a video site, video game, blog, Facebook community, Twitter news feeds, Instagram and Pinterest galleries, mobile apps, and more.

The challenge with transmedia lies in funding, planning, producing and then choreographing the release of all this extra content. But for popular, high profile franchises it may be possible to monetize each story stream with media and commercial partnerships and in some cases subscription access to exclusive material.

On a smaller scale, could brands use transmedia for marketing? It's an intriguing idea. Stay tuned.

SKETCHBOOK STORYTELLING: PEER INSIDE AND STAY A WHILE

2014-04-03T07:37:00.000-04:00

An artist's sketchbook can read like a personal journal. These pages got me thinking ... what a great approach for telling brand stories - in print or digitally.

Who could resist spending time snooping around?

The art is totally engaging and I especially like the way the copy is broken into bits and bites.

GLOSSY PRINT: BACK TO THE FUTURE FOR LUXE E-COM?

2014-04-02T08:45:00.000-04:00

So interesting, this recent story in Adweek about high-end e-commerce brands using print magazines and catalogs to drive deeper fan engagement.

You can't beat digital media for its touch-and-go immediacy, but there is something undeniably special about a good glossy pub - the kind you hang on to for months and leisurely re-read many times.

Glossy print is expensive to publish of course, but for some brands it can be a worthy investment. I've long admired American Express for its very upscale Departures magazine - available exclusively to Platnium Card and Centurion members.

This pub is world-classy - superbly written, beautifully edited and art directed, printed on quality paper stock - and it delivers real reader value with news, tips and feature stories that make you want to buy, buy, buy ... using your Amex card.

Plus, each issue is plump with ads that command attention on the printed page. These ads translate well on screen, too, since Departures' members-only online edition is plenty luxe. However, the feel and smell of fine paper make them seem a lot more personal, if not more memorable.

Yes, print is still relevant. Costly no doubt, but Amex seems to monetize it just fine. Let's see how new players such as Porter do.

5 Questions Help Filter and Align Social Content

2014-04-01T08:35:00.000-04:00

Anyone managing a brand's robust social media program knows the pressure of pumping out continuous content.

There are lots of ways to feed the content pipeline, like generating original material, re-purposing old content, tapping syndicated sources, re-tweeting, commenting on forums, posting news links, etc. Being flush with content isn't enough, however. It's important that every bit of content that's fed out connects back to the brand in a meaningful way.

One way to keep content on-strategy is to use a brand filter against which all content - original or borrowed – can be judged.

Filtering brings focus and discipline to content management and an effective filter can simply pose five key questions:

1. Does this content accurately position the brand?

2. Is it relevant to our target audiences? What value does it provide?

3. Does this put the brand in proper, authentic context?

4. Will it have traction in media channels that reach our targets?

5. How does this content tie back to the business? Does the message leverage brand news, a competitive attribute, keywords, or promote a measurable call-to-action?

How do you align content with your communications and business strategy? Do you use a filter?

Instagram Hits 200 Million Users. But Will Any of Them Care About Your Brand?

2014-03-31T08:24:00.001-04:00

Last week the social photo-sharing platform Instagram announced it had reached the 200 million monthly active users mark – doubling in size from just a year ago. Among those users are many well-known brands; reportedly 43% of the top 100 brands now post content on Instagram upwards of six times each week.

The highly viral nature of photo-sharing makes Instagram extremely appealing to marketers. Indeed, some brands see their content fly fast and wide on it, but in truth far more get little to no traction at all. Why not? Consider that the core of Instagram’s estimated 75 million daily users is young – very young in fact. Half are females between the ages of 12-24, of which 20% are between 12-17.

Is this group part of your target market? If yes, then certainly hitch your publicity wagon to Instagram’s success and give it a go. If not, your social marketing efforts are probably better spent elsewhere.

Filmmaker George Lucas: Great Illustrators Tell a Grand Story in a Single Frame

2014-03-28T08:06:00.000-04:00

Illustration by N.C Wyeth

Fascinating CBS Early Show interview with filmmaker George Lucas who said great American illustrators, including Maxfield Parrish, NC Wyeth and Norman Rockwell, inspired him to make movies. He talks about his admiration for illustrators and how they portray a rich and moving story in just a single image. As a youth Lucas aspired to become an illustrator - a dream dashed by his pragmatic father. But come to think of it, don't you see an illustrator's eye in his films?

Brilliant Branding: How 60's Ad Legend Mary Wells Launched Braniff and Changed the Airline Industry

2014-03-27T08:42:00.000-04:00

Move over Mad Men. During the 60's (and for decades more) Mary Wells Lawrence was Madison Avenue's leading lady - famous for big ideas that got people talking and buying. She and other luminaries of her day, like Bill Bernbach, David Ogilvy, and Leo Burnett, were masters at commercial storytelling and it's worth rediscovering their work.

Case in point: Look at what Ms. Wells Lawrence did for the 1968 launch of Braniff International, then an unknown airline in an industry of bland carriers.

First she teamed up with famed architect Alexander Girard; together they convinced Braniff's brass to paint each plane a bright acid hue.

She then brought in Italian couturier Emilio Pucci to design ultra-mod uniforms for the crew, and used edgy decorators to produce chic space-age passenger terminals and aircraft cabins.

From all of this (and more) she went on to spin advertising and publicity gold.

Braniff debuted with a stunning ad campaign that heralded 'The End of the Plain Plane,' and indeed it was. Other carriers raced to slick themselves up, but Braniff did it first - and best.

Braniff's launch was wrapped around a mammoth brand story - and it was integrated marketing way ahead of its time.

To get a sense of what Madison Avenue was really like back in the 60's, check out Mary Wells Lawrence's 2002 memoir, 'A Big Life in Advertising'. Also, check out Braniff's mind-blowing "End of the Plain Plane" TV spots.

Now that U.S. airlines are profitable again and with passenger satisfaction at an all-time low, perhaps it's time for airline marketers to study Braniff's playbook - or better yet, give Mary a call.

5 Brand Story Essentials

2014-03-26T20:41:00.001-04:00

Can you tell your brand story in under a minute? Of course you can (and indeed you should) with a pitch that's pithy, punchy and persuasive. Follow these steps to nail your message:

1. Pain Relief: Zero in on the prickly sore spot your brand can relieve right now

2. Promise: In one sentence state your solution in "consumer speak" (no marketing jargon!)

3. Qualification: In two bullet points or less, say why should we should believe you?

4. Relevance: Put your pitch in context. What scenarios will your audience relate to?

5. Dramatization: Think carefully about your brand's voice. Are you friendly, funny or authoritative? Are you appealing to logic, fear or passion? How might you tell your story visually, without words or sound? What sound bite or tagline will effectively brand your takeaway message?

Madison Avenue used to churn out brilliant brand stories, like this classic commercial video for VW Beetle that sold frugality as mainstream chic.

WHAT THE WORLD NEEDS NOW: MORE CREATIVITY

2014-03-26T20:37:00.000-04:00

Good story in Fast Company about the value creative-minded people bring to the workplace - and not just for creative positions. Author Bret Morstad, a successful food entrepreneur, makes the point that many creative thinkers are natural problem solvers - with an uncommon ability to see opportunities and challenges in unconventional ways.

He adds that it's a mistake to assume that someone with, say a background in art or writing or music, would not do well in a non-creative role. Creative thinkers have a unique fluidity that lets them stretch their talent in unexpected ways - often with outstanding results.

Peter Schultz, former CEO of Porsche, summed this up in a few words: "Hire character. Train skill."

WHOLE FOODS MARKET: VISUAL STORYTELLERS ON FACEBOOK

2014-03-23T16:37:00.000-04:00

Whole Foods Market does a brilliant job marketing via social media.

Grocery shopping as a topic can be deadly boring. Food talk can become heavy and preachy when it’s tied to issues like nutrition, health, worker rights or eco-friendly farming. Yet, Whole Foods embraces all of these and more - and does so in ways that are fascinating – even fun. How? Through upbeat, visually-driven storytelling.

Indeed, most of the company's posts are mini stories about a product, recipe, employee news, or issue. Presented with an appealing photo, some compelling copy, and a link to richer content archived on Whole Foods blog, each post aims to educate and inspire customers to shop, eat, and live really well.

Not that there’s not a lot of selling going on; every post is a sales pitch, after all. However, Whole Foods' style of selling is decidedly soft – consistently so across its social network that includes Facebook, Twitter, Pinterest, Instagram, Google +, YouTube, and more.

The company does a great job tailoring its stories to each platform's strength. Let's look at how Whole Foods does this on Facebook:

Color, color everywhere

Facebook itself is a pretty bland environment, which makes scrolling down a colorless timeline awfully tedious. That's not a problem for the 1.4 million fans who visit Whole Foods' main Facebook page for its vivid stream of posts featuring products, recipes, tips, news, promotions, and more. Photos are always intriguing and very colorful - so sharp and detailed they almost pop off the page.

The same holds for posts that feature punchy graphic design. These posts catch your eye and then your imagination.

Eye and appetite appeal

You won't see slick advertising shots here. Food photos have easy-breezy eye appeal like what you'd see on a foodie blog. Recipes are meticulously styled, so every image is beautiful and appetizing. A short narrative gets you thinking, "Gee, I should make that." One click takes you to a related story or video on the company's blog that shows you how. Now that's integrated marketing.

"New on Aisle 5 ..."

Package shots are usually taken right in a Whole Foods store, not a studio. This post promoting a new bagged popcorn was shot smack in the snacks aisle. Yep, we like the package design alright - and seeing the photographer's hand adds a nice real-time touch. The accompanying story tells us this product contains Fair Trade ingredients - a Whole Foods mandate. Makes you feel good - and a bit hungry.

Eye-grabbing Infographics

Infographics on Whole Foods' timeline do double-duty, combining how-to tips with visual pizzazz. Case in point: This clever infographic teaches you how to cut a mango in 3 easy steps. Click on it and you land on a blog feature with mango recipes and more serving tips. Anyone who hasn't tried mangoes before certainly has good reason now.

Visual Stories Sell Hard, Softly

Old-school TV and print advertising is relentlessly intrusive and self-serving. Marketing via social media requires a softer, more personal and engaging approach. Whole Foods succeeds at this by posting real, uplifting, and compelling stories that educate customers and get them excited about trying new foods, and eating foods that are tastier and healthier.

Importantly, once you become a Whole Foods fan you won't feel much like grocery shopping anywhere else, right?

Job done.

The next post in this series will look at how Whole Foods Market tells stories in pictures curated on Pinterest.

2013-03-12T14:17:00.001-04:00

Welcome news today that Pinterest Web Analytics will now give site owners insights into how people are interacting with pins that originate from their websites.

Data will include how many people have pinned from a site, how many people have seen pins, and how many people visited a site from Pinterest. Also useful, data on most repinned, most clicked, and most recent pins will give an indication of pin popularity.

I'm a big fan of Pinterest for its creative and social marketing possibilities and now with the advent of analytics we'll plan content better and see its impact on on business, too.

How does Pinterest fit into your social marketing mix?

Engage fans as story co-creators

2013-03-11T18:50:00.002-04:00

Ever more sophisticated and user-friendly technologies now make digital storytelling a more interactive experience for marketers and fans alike. In his post on iMedia Connection, David Kwan, Managing Director at the Famous Group, outlines three ways marketers can structure the storytelling process so it enables (and encourages) user interactivity:

Enlist users in the storytelling process
Let users put their own images in the stories
Give users the tools to create, use, and share their own content

Read the full article: http://bit.ly/YHnnuy

PINTEREST: VISUAL INSPIRATION THAT SELLS

2013-03-04T21:08:00.000-05:00

Product marketing requires lots of hard-sell. Make the pitch, nab the sale. But the art of brand marketing takes finesse and visual storytelling is a great way to sell ever so softly.

The photo sharing site Pinterest makes it simple to curate a pictorial environment where visitors can stop by, soak up some imagery, and leave feeling excited to buy.

Whole Foods does a great job on Pinterest, capturing its culture and spirit in a seemingly hodgepodge of pictures that project love of food, home, family and table. On closer look those images aren’t so random; rather, they are artfully organized in thematic sets (or pinboards) that get you dreaming about cooking, serving … not to mention planning your next grocery run.

Peruse the “Eat Your Veggies” board and click on a photo and you'll likely pop open a recipe – not from Whole Foods, but from a fellow foodie and WF Pinterest fan – of which there are now more than 100,000. Check out the “Great Gifts” pinboard and by clicking on any of the yummy treats you'll land conveniently on the product’s page inside Whole Foods website. There are nearly 50 boards to be meandered through - each loaded with visual interest and inspiration … and best of all, there's not an ad in sight.

Two cancelled ABC soaps will continue as multi-platform stories produced for the web

2011-07-07T17:31:00.000-04:00

Reuters reports that canceled soap operas "All My Children" and "One Life to Live," will have a new home -- not on television but on the Internet, mobile phones and other online formats.

ABC said it has licensed the two staples of daytime dramas to Prospect Park, a Los Angeles-based production company, in a multi-platform deal that "enables the soaps' storylines to continue after their run on ABC is over."

Prospect Park says it intends to produce the two shows in the same format and length as ABC, but make them available on new devices, including Internet-enabled TV sets.

Katie Couric sees new ABC talk show bridging broadcast and digital storytelling

2011-06-06T18:38:00.000-04:00

The ink is barely dry on Katie Couric's contact with Disney/ABC for a talk show that will debut next year, but her recent interview with Hollywood Reporter reveals that digital storytelling will be part of the program.

Game Over? Can PlayStation users trust Sony with their personal data?

2011-05-03T12:34:00.003-04:00

Fans of virtual world gaming face real-life concerns about the security of the personal data they provide when purchasing a title online. Such is the case for upwards of 100,000 Sony PlayStation users who recently learned that Sony’s user data system had been hacked ...yet again.

No doubt Sony will do whatever is needed to fortify its data system, but whether it can regain consumer confidence remains to be seen. Indeed, the gaming giant's competency at protecting personal information is now open to question; the company must be quick, transparent and forthcoming as it navigates this very real pr crisis.

It’s easy for people to put their trust in slick social media and online entertainment, especially when big brand names are involved. But anytime a much-publicized privacy breach occurs consumers are reminded that there's risk to handing over personal information to any company.

Brands that routinely collect and store customer data put themselves at substantial risk, too. Public trust is precious and conditional; any failure to protect customer privacy can have swift and far-reaching consequences.

Real Marketing in Virtual Worlds

2011-05-02T10:41:00.002-04:00

Virtual worlds can provide strategic brand visibility and real-world context

“Virtual world” games offer brand marketers a range of promotional opportunities, from simple billboards to immersive, highly engaging play experiences. See Mashable’s recent roundup on innovative marketing in lands of make-believe.

Search and Facebook Marketing Surge

2011-04-27T17:47:00.002-04:00

Search marketing will grow 16% this year to $19.3 billion and 74% of North American ad agencies say their clients use Facebook, according to a study released Wednesday.

The report, from the Search Engine Marketing Professional Organization, is based on an online survey of 920 companies carried out in February and March. The companies reported a rise in mobile marketing, which accounts for some of the rise in search advertising. Local search was cited as the most significant new trend, though the respondents said behavioral targeting is becoming more important as well. The survey also found that more marketers are outsourcing their SEO and social media to agencies.

For highlights see Mashable’s post about the study.

5 Questions Help Filter and Align Social Content

2011-04-14T10:22:00.003-04:00

Anyone managing a brand's robust social media program knows the pressure of pumping out continuous content. There are lots of ways to feed the content pipeline, like generating original material, re-purposing old content, tapping syndicated sources, re-tweeting, commenting on forums, posting news links, etc. Being flush with content isn't enough, however. It's important that every bit of content that feeds out connects back to the brand in a meaningful way.

One way to keep content on-strategy is to use a brand filter against which all content - original or borrowed – can be judged.

Filtering brings focus and discipline to content management and an effective filter can simply pose five key questions:

Does this content accurately position the brand?

Is it relevant to our target audiences? What value does it provide?

Does this put the brand in proper, authentic context?

Will it have traction in media channels that reach our targets?

How does this content tie back to the business? Does the message leverage brand news, a competitive attribute, keywords, or promote a measurable call-to-action?

How do you align content with your communications and business strategy? Do you use a filter?

Mens e-tailer MrPorter.com crafts smart content to cultivate luxury tastes

2011-04-13T14:05:00.003-04:00

I’m not much for clothes shopping, but I have a particular disdain for shopping suits. I find the experience numbingly dull, offline or online.

So I have to hand it to MrPorter.com, the recently launched men’s luxury goods website that makes shopping seem like a stroll through a smart lifestyle magazine.

The website’s design is downright serene – spare and neatly organized around a mix of product and editorial pages. Instead of over-the-top fashion layouts Mr. Porter puts “style” in reasonable context with intriguing stories, informative videos and sharp features about real men of taste and substance. Indeed, the site succeeds at being relevant and "aspirational."

The marketing folk at Mr. Porter use email well, I think. I receive several each week that simply flag something new about the site. It's all very low-key and since I like the website I generally save the latest e-mail to open at the weekend.

Mr. Porter is doing many things right. Yes, the website is properly optimized but what's more the site's content is extraordinarily sticky. According to Alexa.com visitors to Mrporter.com devote roughly four minutes per visit, viewing 5.5 unique pages on average and spending roughly 41 seconds per page view. Wow!

I tip my hat to you Mr. Porter, sir. Well done.

Transmedia storytelling engages audiences who want to be heard and validated

2011-04-12T15:24:00.001-04:00

Digital Media Wire recently posed five questions to Jeff Gomez, CEO of Starlight Runner Entertainment and a leading figure in the emerging field of cross-media storytelling called "Transmedia."

DMW’s Q&A is a very good read; here’s a sampling of what Jeff said:

“For me, transmedia narrative is a kind of subset of cross-media content. It's the technique of conveying messages, themes and storylines across multiple media platforms in a way that is both artful and coordinated with care.

With transmedia you're not repeating the same story on a movie screen, a TV screen, a novel and a videogame. You are using each one to tell a complete piece of your story, and combined they can all become a deeper, richer and more immersive experience. Different aspects of the story or story world are created to play to the specific strengths of the medium.

From a business standpoint, much has been said about how transmedia can help build franchises and maximize return on investment for entertainment properties. The toughest aspect of getting transmedia right is that you have to build two-way communication into the apparatus of your narrative.

Everyone talks about Star Wars to exemplify good transmedia, but I love talking about Glee, because what makes transmedia so unique and relevant is that it is fundamentally about telling stories to a generation of people who want to be heard, and who are used to being validated for their participation. That's what interactive media is about in essence: response.”

On April 25th in Los Angeles, Jeff Gomez, together with Digital Media Wire, will host the first in a series of t ransmedia workshops on how to use and leverage the most effective transmedia techniques.