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<?xml-stylesheet type="text/xsl" media="screen" href="/~d/styles/atom10full.xsl"?><?xml-stylesheet type="text/css" media="screen" href="http://feeds.feedburner.com/~d/styles/itemcontent.css"?><feed xmlns="http://www.w3.org/2005/Atom" xmlns:openSearch="http://a9.com/-/spec/opensearch/1.1/" xmlns:georss="http://www.georss.org/georss" xmlns:gd="http://schemas.google.com/g/2005" xmlns:thr="http://purl.org/syndication/thread/1.0" gd:etag="W/&quot;AkIGRno7fyp7ImA9WhdREEQ.&quot;"><id>tag:blogger.com,1999:blog-3740758641500913598</id><updated>2011-07-31T02:48:47.407-05:00</updated><category term="personal development" /><category term="intelligence" /><category term="church" /><category term="metrics" /><category term="analysis" /><category term="planning" /><category term="tracking" /><category term="digital world" /><category term="measurement" /><category term="information" /><category term="changing world" /><category term="LEED" /><category term="direction" /><category term="group dynamics" /><category term="goals" /><category term="communication" /><category term="data" /><category term="leadership" /><category term="clarity" /><category term="mission" /><category term="guest experience" /><category term="reporting" /><title>SD Labs</title><subtitle type="html" /><link rel="http://schemas.google.com/g/2005#feed" type="application/atom+xml" href="http://sdlabs.blogspot.com/feeds/posts/default" /><link rel="alternate" type="text/html" href="http://sdlabs.blogspot.com/" /><author><name>Cathy H</name><uri>http://www.blogger.com/profile/04872851267543694433</uri><email>noreply@blogger.com</email><gd:image rel="http://schemas.google.com/g/2005#thumbnail" width="16" height="16" src="http://img2.blogblog.com/img/b16-rounded.gif" /></author><generator version="7.00" uri="http://www.blogger.com">Blogger</generator><openSearch:totalResults>12</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/atom+xml" href="http://feeds.feedburner.com/blogspot/sdlabs" /><feedburner:info xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0" uri="blogspot/sdlabs" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com/" /><entry gd:etag="W/&quot;DEIGSX04fSp7ImA9WxBaFkw.&quot;"><id>tag:blogger.com,1999:blog-3740758641500913598.post-1889981963104934812</id><published>2010-03-26T10:12:00.001-05:00</published><updated>2010-03-26T10:15:28.335-05:00</updated><app:edited xmlns:app="http://www.w3.org/2007/app">2010-03-26T10:15:28.335-05:00</app:edited><category scheme="http://www.blogger.com/atom/ns#" term="digital world" /><category scheme="http://www.blogger.com/atom/ns#" term="leadership" /><title>Digital World Culture Shifts</title><summary>Gallup reports that in 2008, 50% of the US workforce was made up of the Boomer generation. In 2018, the dominant group (43%) will be Millennials. Keep that statistic in mind for a moment...

We were at meetings of the Global Design Alliance recently where Rex Miller made a stunning statement:  "For the first time in history the young generation knows more about the way things work than those in </summary><link rel="replies" type="application/atom+xml" href="http://sdlabs.blogspot.com/feeds/1889981963104934812/comments/default" title="Post Comments" /><link rel="replies" type="text/html" href="http://www.blogger.com/comment.g?blogID=3740758641500913598&amp;postID=1889981963104934812" title="0 Comments" /><link rel="edit" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/1889981963104934812?v=2" /><link rel="self" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/1889981963104934812?v=2" /><link rel="alternate" type="text/html" href="http://sdlabs.blogspot.com/2010/03/digital-world-culture-shifts-leadership.html" title="Digital World Culture Shifts" /><author><name>Cathy H</name><uri>http://www.blogger.com/profile/04872851267543694433</uri><email>noreply@blogger.com</email><gd:image rel="http://schemas.google.com/g/2005#thumbnail" width="16" height="16" src="http://img2.blogblog.com/img/b16-rounded.gif" /></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://2.bp.blogspot.com/_f1KmcQUJlBk/S6zPfnqNd3I/AAAAAAAAALM/CgFjZAeVsNU/s72-c/boycomputer.jpg" height="72" width="72" /><thr:total>0</thr:total></entry><entry gd:etag="W/&quot;DEAGRno8fSp7ImA9WxBQFU0.&quot;"><id>tag:blogger.com,1999:blog-3740758641500913598.post-6353712560175732802</id><published>2010-01-14T15:54:00.004-06:00</published><updated>2010-01-14T16:05:27.475-06:00</updated><app:edited xmlns:app="http://www.w3.org/2007/app">2010-01-14T16:05:27.475-06:00</app:edited><category scheme="http://www.blogger.com/atom/ns#" term="group dynamics" /><title>Committees vs. Task Forces</title><summary>What pops into your mind when someone invites you to join a committee?  If you are like most people, probably a list of reasons why you shouldn't rated according to plausibility.Committees move slowly. They often require a lot of energy for very little result.  Which begs the question....why?  If we believe that groups of people collaborating together produce the best results, then why are </summary><link rel="replies" type="application/atom+xml" href="http://sdlabs.blogspot.com/feeds/6353712560175732802/comments/default" title="Post Comments" /><link rel="replies" type="text/html" href="http://www.blogger.com/comment.g?blogID=3740758641500913598&amp;postID=6353712560175732802" title="0 Comments" /><link rel="edit" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/6353712560175732802?v=2" /><link rel="self" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/6353712560175732802?v=2" /><link rel="alternate" type="text/html" href="http://sdlabs.blogspot.com/2010/01/committees-vs-task-forces.html" title="Committees vs. Task Forces" /><author><name>Cathy H</name><uri>http://www.blogger.com/profile/04872851267543694433</uri><email>noreply@blogger.com</email><gd:image rel="http://schemas.google.com/g/2005#thumbnail" width="16" height="16" src="http://img2.blogblog.com/img/b16-rounded.gif" /></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://3.bp.blogspot.com/_f1KmcQUJlBk/S0-VEsdTX_I/AAAAAAAAAJk/hV9C61nj-8U/s72-c/cutout.jpg" height="72" width="72" /><thr:total>0</thr:total></entry><entry gd:etag="W/&quot;DkIARnw7eip7ImA9WxBaFkw.&quot;"><id>tag:blogger.com,1999:blog-3740758641500913598.post-5150845915752382325</id><published>2009-10-13T10:06:00.008-05:00</published><updated>2010-03-26T09:42:27.202-05:00</updated><app:edited xmlns:app="http://www.w3.org/2007/app">2010-03-26T09:42:27.202-05:00</app:edited><category scheme="http://www.blogger.com/atom/ns#" term="planning" /><title>Strategy for the Strategists | Notes from Our Whiteboard</title><summary>Just like we help the organizations we work with pull away to look at their organization and facilities from the 40,000 foot birdseye view, occasionally we do that for ourselves. 

We wanted to share some snapshots of our white board that captured some key points in our thinking.

Taking a long time to make a decision, doesn't necessarily result in a better decision. When dealing with the large </summary><link rel="replies" type="application/atom+xml" href="http://sdlabs.blogspot.com/feeds/5150845915752382325/comments/default" title="Post Comments" /><link rel="replies" type="text/html" href="http://www.blogger.com/comment.g?blogID=3740758641500913598&amp;postID=5150845915752382325" title="0 Comments" /><link rel="edit" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/5150845915752382325?v=2" /><link rel="self" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/5150845915752382325?v=2" /><link rel="alternate" type="text/html" href="http://sdlabs.blogspot.com/2009/10/strategy-for-strategists-notes-from-our.html" title="Strategy for the Strategists | Notes from Our Whiteboard" /><author><name>Cathy H</name><uri>http://www.blogger.com/profile/04872851267543694433</uri><email>noreply@blogger.com</email><gd:image rel="http://schemas.google.com/g/2005#thumbnail" width="16" height="16" src="http://img2.blogblog.com/img/b16-rounded.gif" /></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://3.bp.blogspot.com/_f1KmcQUJlBk/StSXptR-McI/AAAAAAAAAG8/nUKvbJYCS10/s72-c/decision.jpg" height="72" width="72" /><thr:total>0</thr:total></entry><entry gd:etag="W/&quot;DUIDRXg6cCp7ImA9WxNQFk4.&quot;"><id>tag:blogger.com,1999:blog-3740758641500913598.post-1056060763188589378</id><published>2009-09-22T11:34:00.004-05:00</published><updated>2009-09-22T11:39:34.618-05:00</updated><app:edited xmlns:app="http://www.w3.org/2007/app">2009-09-22T11:39:34.618-05:00</app:edited><category scheme="http://www.blogger.com/atom/ns#" term="planning" /><title>Blue Sky Thinking</title><summary>In a planning meeting once I heard the question: If you had $200,000 dollars right now to solve this problem, what would you do? The "unlimited resources" question can get to the heart of your dreams.  In fact, in this particular planning session, the $200k question allowed most of us to figure out where to pour our energies and brought up some really good ideas. The question reveals how much we </summary><link rel="replies" type="application/atom+xml" href="http://sdlabs.blogspot.com/feeds/1056060763188589378/comments/default" title="Post Comments" /><link rel="replies" type="text/html" href="http://www.blogger.com/comment.g?blogID=3740758641500913598&amp;postID=1056060763188589378" title="0 Comments" /><link rel="edit" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/1056060763188589378?v=2" /><link rel="self" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/1056060763188589378?v=2" /><link rel="alternate" type="text/html" href="http://sdlabs.blogspot.com/2009/09/blue-sky-thinking.html" title="Blue Sky Thinking" /><author><name>Cathy H</name><uri>http://www.blogger.com/profile/04872851267543694433</uri><email>noreply@blogger.com</email><gd:image rel="http://schemas.google.com/g/2005#thumbnail" width="16" height="16" src="http://img2.blogblog.com/img/b16-rounded.gif" /></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://4.bp.blogspot.com/_LJiKr-a4bkA/SecNDR_9QnI/AAAAAAAAC4M/jChbSdFEBeQ/s72-c/IMG_0133.JPG" height="72" width="72" /><thr:total>0</thr:total></entry><entry gd:etag="W/&quot;AkACR3s9fip7ImA9WxNWFEk.&quot;"><id>tag:blogger.com,1999:blog-3740758641500913598.post-3548097202571340052</id><published>2009-05-11T10:20:00.010-05:00</published><updated>2009-10-13T10:46:06.566-05:00</updated><app:edited xmlns:app="http://www.w3.org/2007/app">2009-10-13T10:46:06.566-05:00</app:edited><category scheme="http://www.blogger.com/atom/ns#" term="goals" /><category scheme="http://www.blogger.com/atom/ns#" term="metrics" /><category scheme="http://www.blogger.com/atom/ns#" term="measurement" /><category scheme="http://www.blogger.com/atom/ns#" term="tracking" /><category scheme="http://www.blogger.com/atom/ns#" term="reporting" /><category scheme="http://www.blogger.com/atom/ns#" term="mission" /><title>Reporting for Churches - What?</title><summary>Let's begin by reviewing the made-up "verse" with which I ended last week's post (inspired by Romans 10:14-15): How then will you make good decisions without proper analysis? And how are you to properly analyze information you do not have? And how are you do have that information without effective reporting? And how can you effectively report what you do not track? As it is [not] written, "How </summary><link rel="replies" type="application/atom+xml" href="http://sdlabs.blogspot.com/feeds/3548097202571340052/comments/default" title="Post Comments" /><link rel="replies" type="text/html" href="http://www.blogger.com/comment.g?blogID=3740758641500913598&amp;postID=3548097202571340052" title="0 Comments" /><link rel="edit" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/3548097202571340052?v=2" /><link rel="self" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/3548097202571340052?v=2" /><link rel="alternate" type="text/html" href="http://sdlabs.blogspot.com/2009/05/reporting-what.html" title="Reporting for Churches - What?" /><author><name>Jeff Otero</name><uri>http://www.blogger.com/profile/18412150831614778999</uri><email>noreply@blogger.com</email><gd:image rel="http://schemas.google.com/g/2005#thumbnail" width="16" height="16" src="http://img2.blogblog.com/img/b16-rounded.gif" /></author><thr:total>0</thr:total></entry><entry gd:etag="W/&quot;AkEMSH0yeip7ImA9WxNWFEk.&quot;"><id>tag:blogger.com,1999:blog-3740758641500913598.post-7561322533767352052</id><published>2009-05-04T10:48:00.012-05:00</published><updated>2009-10-13T10:44:49.392-05:00</updated><app:edited xmlns:app="http://www.w3.org/2007/app">2009-10-13T10:44:49.392-05:00</app:edited><category scheme="http://www.blogger.com/atom/ns#" term="church" /><category scheme="http://www.blogger.com/atom/ns#" term="tracking" /><title>Reporting for Churches - Why?</title><summary>In my first post of this series, I said the first topic would address the question, "Why incorporate effective reporting methods into a church's practices?To begin with, I think it is currently difficult to use information reporting in churches to gauge the effectiveness of our ministries.  Many churches have traditionally used a small number of easily gathered statistics to measure their success</summary><link rel="replies" type="application/atom+xml" href="http://sdlabs.blogspot.com/feeds/7561322533767352052/comments/default" title="Post Comments" /><link rel="replies" type="text/html" href="http://www.blogger.com/comment.g?blogID=3740758641500913598&amp;postID=7561322533767352052" title="0 Comments" /><link rel="edit" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/7561322533767352052?v=2" /><link rel="self" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/7561322533767352052?v=2" /><link rel="alternate" type="text/html" href="http://sdlabs.blogspot.com/2009/05/reporting-why.html" title="Reporting for Churches - Why?" /><author><name>Jeff Otero</name><uri>http://www.blogger.com/profile/18412150831614778999</uri><email>noreply@blogger.com</email><gd:image rel="http://schemas.google.com/g/2005#thumbnail" width="16" height="16" src="http://img2.blogblog.com/img/b16-rounded.gif" /></author><thr:total>0</thr:total></entry><entry gd:etag="W/&quot;D0EMRno-eyp7ImA9WxNWFEk.&quot;"><id>tag:blogger.com,1999:blog-3740758641500913598.post-3230593390180934527</id><published>2009-04-24T08:43:00.013-05:00</published><updated>2009-10-13T09:54:47.453-05:00</updated><app:edited xmlns:app="http://www.w3.org/2007/app">2009-10-13T09:54:47.453-05:00</app:edited><category scheme="http://www.blogger.com/atom/ns#" term="data" /><category scheme="http://www.blogger.com/atom/ns#" term="analysis" /><category scheme="http://www.blogger.com/atom/ns#" term="church" /><category scheme="http://www.blogger.com/atom/ns#" term="tracking" /><category scheme="http://www.blogger.com/atom/ns#" term="planning" /><category scheme="http://www.blogger.com/atom/ns#" term="reporting" /><category scheme="http://www.blogger.com/atom/ns#" term="intelligence" /><title>Reporting for Churches - 3 W's</title><summary>I wanted to share some thoughts about reporting for churches.  By reporting I'm referring to management reporting, or business intelligence.  By using such terms I do not imply that churches are businesses or should operate as such.  I have worked in both environments and know firsthand how different they are...or should be.  But the business world has adopted certain practices that churches can </summary><link rel="replies" type="application/atom+xml" href="http://sdlabs.blogspot.com/feeds/3230593390180934527/comments/default" title="Post Comments" /><link rel="replies" type="text/html" href="http://www.blogger.com/comment.g?blogID=3740758641500913598&amp;postID=3230593390180934527" title="0 Comments" /><link rel="edit" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/3230593390180934527?v=2" /><link rel="self" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/3230593390180934527?v=2" /><link rel="alternate" type="text/html" href="http://sdlabs.blogspot.com/2009/04/reporting-5-ws-1h.html" title="Reporting for Churches - 3 W's" /><author><name>Jeff Otero</name><uri>http://www.blogger.com/profile/18412150831614778999</uri><email>noreply@blogger.com</email><gd:image rel="http://schemas.google.com/g/2005#thumbnail" width="16" height="16" src="http://img2.blogblog.com/img/b16-rounded.gif" /></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://3.bp.blogspot.com/_KBfadEVuLUs/SfHjLDrbzOI/AAAAAAAAACA/54jQeRtVnDo/s72-c/Chart.png" height="72" width="72" /><thr:total>0</thr:total></entry><entry gd:etag="W/&quot;DUMMSXo_cSp7ImA9WxVaE08.&quot;"><id>tag:blogger.com,1999:blog-3740758641500913598.post-1939850589032186359</id><published>2009-04-09T20:11:00.007-05:00</published><updated>2009-04-09T20:38:08.449-05:00</updated><app:edited xmlns:app="http://www.w3.org/2007/app">2009-04-09T20:38:08.449-05:00</app:edited><category scheme="http://www.blogger.com/atom/ns#" term="clarity" /><title>Conversation with Jim Sheppard</title><summary>Jim Sheppard, CEO of Generis, was in our offices the other day for coffee. As we sat together discussing current trends, Jim made an incredible statement:  Scarcity clarifies everything.Jim is one of those rare people who can articulate things in a way that resonates.  Scarcity clarifies everything.When you lack time, minutes become precious. (Ask the people who are sliding into the post office </summary><link rel="replies" type="application/atom+xml" href="http://sdlabs.blogspot.com/feeds/1939850589032186359/comments/default" title="Post Comments" /><link rel="replies" type="text/html" href="http://www.blogger.com/comment.g?blogID=3740758641500913598&amp;postID=1939850589032186359" title="0 Comments" /><link rel="edit" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/1939850589032186359?v=2" /><link rel="self" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/1939850589032186359?v=2" /><link rel="alternate" type="text/html" href="http://sdlabs.blogspot.com/2009/04/conversation-with-jim-sheppard.html" title="Conversation with Jim Sheppard" /><author><name>Cathy H</name><uri>http://www.blogger.com/profile/04872851267543694433</uri><email>noreply@blogger.com</email><gd:image rel="http://schemas.google.com/g/2005#thumbnail" width="16" height="16" src="http://img2.blogblog.com/img/b16-rounded.gif" /></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://1.bp.blogspot.com/_f1KmcQUJlBk/Sd6gNijehEI/AAAAAAAAAEA/nBSvQt8DZsc/s72-c/IMG_9946.JPG" height="72" width="72" /><thr:total>0</thr:total></entry><entry gd:etag="W/&quot;AkYEQnwyeSp7ImA9WxVRFUg.&quot;"><id>tag:blogger.com,1999:blog-3740758641500913598.post-1309436905308640371</id><published>2009-01-21T10:59:00.006-06:00</published><updated>2009-01-21T11:15:03.291-06:00</updated><app:edited xmlns:app="http://www.w3.org/2007/app">2009-01-21T11:15:03.291-06:00</app:edited><category scheme="http://www.blogger.com/atom/ns#" term="LEED" /><title>Chasing LEED</title><summary>For the past few months, all of the members of our team have been pursuing LEED accreditation. So, since mid-November much of our conversation has centered around energy usage, daylighting strategies and FSC Certified Wood.LEED stands for Leadership in Energy and Environmental Design and is a program of the US Green Building Council.  Certification of buildings measures five major areas, </summary><link rel="replies" type="application/atom+xml" href="http://sdlabs.blogspot.com/feeds/1309436905308640371/comments/default" title="Post Comments" /><link rel="replies" type="text/html" href="http://www.blogger.com/comment.g?blogID=3740758641500913598&amp;postID=1309436905308640371" title="0 Comments" /><link rel="edit" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/1309436905308640371?v=2" /><link rel="self" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/1309436905308640371?v=2" /><link rel="alternate" type="text/html" href="http://sdlabs.blogspot.com/2009/01/chasing-leed.html" title="Chasing LEED" /><author><name>Cathy H</name><email>noreply@blogger.com</email><gd:image rel="http://schemas.google.com/g/2005#thumbnail" width="25" height="32" src="http://1.bp.blogspot.com/_LJiKr-a4bkA/Srun8rPBH7I/AAAAAAAADWM/QvHrMTaKp6I/S220/cathy11a.jpg" /></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://1.bp.blogspot.com/_LJiKr-a4bkA/SXdX9S-u7oI/AAAAAAAACUU/RoY2zH5JQew/s72-c/iStock_000003656546Large.jpg" height="72" width="72" /><thr:total>0</thr:total></entry><entry gd:etag="W/&quot;AkUGQ3wyeSp7ImA9WxVRFUg.&quot;"><id>tag:blogger.com,1999:blog-3740758641500913598.post-6376688106941067769</id><published>2008-09-16T15:37:00.009-05:00</published><updated>2009-01-21T11:17:02.291-06:00</updated><app:edited xmlns:app="http://www.w3.org/2007/app">2009-01-21T11:17:02.291-06:00</app:edited><category scheme="http://www.blogger.com/atom/ns#" term="changing world" /><category scheme="http://www.blogger.com/atom/ns#" term="personal development" /><title>Living in the context of change</title><summary>We find ourselves living in a context of change.  In fact, this photo was taken when Jeff Otero first got his new iPhone. (His father-in-law stood in line for hours for the gift.) Now fast forward two years later and many of our team have them with more capability and at half the price. (Sorry, Jeff.)And that's a zoomed in look at one little change.  Think back twelve years.  When I first started</summary><link rel="replies" type="application/atom+xml" href="http://sdlabs.blogspot.com/feeds/6376688106941067769/comments/default" title="Post Comments" /><link rel="replies" type="text/html" href="http://www.blogger.com/comment.g?blogID=3740758641500913598&amp;postID=6376688106941067769" title="0 Comments" /><link rel="edit" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/6376688106941067769?v=2" /><link rel="self" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/6376688106941067769?v=2" /><link rel="alternate" type="text/html" href="http://sdlabs.blogspot.com/2008/09/living-in-context-of-change.html" title="Living in the context of change" /><author><name>Cathy H</name><email>noreply@blogger.com</email><gd:image rel="http://schemas.google.com/g/2005#thumbnail" width="25" height="32" src="http://1.bp.blogspot.com/_LJiKr-a4bkA/Srun8rPBH7I/AAAAAAAADWM/QvHrMTaKp6I/S220/cathy11a.jpg" /></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://2.bp.blogspot.com/_LJiKr-a4bkA/SXdYe5gpcdI/AAAAAAAACUc/HiOV6DjgHr4/s72-c/IMG_0736.JPG" height="72" width="72" /><thr:total>0</thr:total></entry><entry gd:etag="W/&quot;CUQHR30-cCp7ImA9WxdVFUQ.&quot;"><id>tag:blogger.com,1999:blog-3740758641500913598.post-7193101501820653550</id><published>2008-07-21T10:00:00.000-05:00</published><updated>2008-07-20T17:35:36.358-05:00</updated><app:edited xmlns:app="http://www.w3.org/2007/app">2008-07-20T17:35:36.358-05:00</app:edited><category scheme="http://www.blogger.com/atom/ns#" term="clarity" /><category scheme="http://www.blogger.com/atom/ns#" term="guest experience" /><category scheme="http://www.blogger.com/atom/ns#" term="information" /><category scheme="http://www.blogger.com/atom/ns#" term="direction" /><category scheme="http://www.blogger.com/atom/ns#" term="communication" /><title>Clarity, please</title><summary>I've been thinking a lot lately about clarity...or more specifically, the lack of clarity in our everyday lives.  How many times each week do we have the opportunity (or burden) of trying to figure something out—whether it's assembling a box-full of parts into a single piece of Swedish furniture, figuring out how to navigate a web site, or finding our way around a new place?Whenever we interact </summary><link rel="replies" type="application/atom+xml" href="http://sdlabs.blogspot.com/feeds/7193101501820653550/comments/default" title="Post Comments" /><link rel="replies" type="text/html" href="http://www.blogger.com/comment.g?blogID=3740758641500913598&amp;postID=7193101501820653550" title="0 Comments" /><link rel="edit" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/7193101501820653550?v=2" /><link rel="self" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/7193101501820653550?v=2" /><link rel="alternate" type="text/html" href="http://sdlabs.blogspot.com/2008/05/clarity-please.html" title="Clarity, please" /><author><name>Jeff Otero</name><uri>http://www.blogger.com/profile/18412150831614778999</uri><email>noreply@blogger.com</email><gd:image rel="http://schemas.google.com/g/2005#thumbnail" width="16" height="16" src="http://img2.blogblog.com/img/b16-rounded.gif" /></author><thr:total>0</thr:total></entry><entry gd:etag="W/&quot;A0cDSHg6fCp7ImA9WxVRFUg.&quot;"><id>tag:blogger.com,1999:blog-3740758641500913598.post-1860750836566734830</id><published>2008-07-07T13:32:00.001-05:00</published><updated>2009-01-21T11:31:19.614-06:00</updated><app:edited xmlns:app="http://www.w3.org/2007/app">2009-01-21T11:31:19.614-06:00</app:edited><category scheme="http://www.blogger.com/atom/ns#" term="communication" /><title>Communication in a Digital World</title><summary>One of the best parts of the digital world is that the user is in control.  Don't want to sit through the flash movie at the beginning of someone's website? Click "skip intro."  Website difficult to navigate?  Go back to your search engine and find a better one.  Social networking site doesn't have the features you want?  Switch.The digital world is all about making choices with a mouse.  The </summary><link rel="replies" type="application/atom+xml" href="http://sdlabs.blogspot.com/feeds/1860750836566734830/comments/default" title="Post Comments" /><link rel="replies" type="text/html" href="http://www.blogger.com/comment.g?blogID=3740758641500913598&amp;postID=1860750836566734830" title="0 Comments" /><link rel="edit" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/1860750836566734830?v=2" /><link rel="self" type="application/atom+xml" href="http://www.blogger.com/feeds/3740758641500913598/posts/default/1860750836566734830?v=2" /><link rel="alternate" type="text/html" href="http://sdlabs.blogspot.com/2008/05/communication-in-digital-world.html" title="Communication in a Digital World" /><author><name>Cathy H</name><email>noreply@blogger.com</email><gd:image rel="http://schemas.google.com/g/2005#thumbnail" width="25" height="32" src="http://1.bp.blogspot.com/_LJiKr-a4bkA/Srun8rPBH7I/AAAAAAAADWM/QvHrMTaKp6I/S220/cathy11a.jpg" /></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://3.bp.blogspot.com/_LJiKr-a4bkA/SXdb28DWshI/AAAAAAAACUk/5GWOUaDV-38/s72-c/IMG_8827.JPG" height="72" width="72" /><thr:total>0</thr:total></entry></feed>

