Neo-Notions: a new kind of different!

10 easy steps to be a successful eBay seller and score a 100% perfect customer feedback!

2012-01-20T15:10:00.000-08:00

It may sound difficult but it is really simple! Put yourself in your customer’s shoes! Treat them like you would like treated when you go online shopping.

1) About you - they need to know who they are buying from, add information about your company and offerings on 'My World' page to gain their confidence! Also, add it to your each product listing to give them a feel of continuity or in case they missed the 'My World' page.

2) Product Description –

a) Title: a title is your virtual shop window so make is as attractive and inviting as you can. Put rich keywords about your product and make it easier for shoppers to find you in search.

b) We all know, internet shopping and buying is different. It lacks the sense of feel and touch so it is very important to accurately describe the product. Add as many details and pictures you can. Always give accurate description and item condition. If a customer feels the description was not accurate, the'll leave a negative feedback and never come back to you.

3) Pricing - Do your research and keep it competitive. Again, you want your customers to feel good about a good deal and come back to you!

4) Communication – always be prompt with answering their questions. Keep them updated on the status of their orders.

5) Shipping Charges - Another reason why shoppers prefer not to buy online is because of shipping charges. Keep it minimal or offer FREE shipping. FREE shipping automatically get a 5 start rating in feedback. Never overcharge S&H, it is one of the biggest point of dissatisfaction in online shopping!

6) Prompt Shipping – Plan to ship your item as soon as it is paid for. Keep your product and S&H supplies ready when you list your item. A good professional packaging goes a long way and is a strategy followed by a lot of successful companies today. Always include a tracking number to give your customers a comforting sense about their package.

7) Leave Feedback - leave a good and positive feedback for your seller as soon as they have paid for their item. This will prompt them to leave a good feedback for you ass soon as they have received their package!

8) Good Return policy - you want satisfied customers who will come back to you and refer you to their friends. Offer a generous money return policy to provide them confidence in your products.

9) Handling issues and complaints - we all know it is inevitable and issues do come up due to a human error or unavoidable circumstances. In such situations, promptly and gracefully admit your mistake and offer to refund their full money. If they get a prompt response their full money back, they will most likely not leave a negative feedback. If you cannot repair what is broken, prevent it from happening in the future.

10) Follow up to receive feedback - Keep a track of all your shipped items. Give your customers 7-10 days after the delivery to leave a feedback. If they don't, follow up with them asking if they liked the item and invite them to leave a feedback and check out your new listings.. Always give them a feel that you are ready to listen and work on concerns if any.

Thank you for reading our guide, hope it helps you in making your eBay business better!

Check out our perfect feedback and do contact us if you have more ideas!

Valentine's Day - A Celebration of Love!!!

2012-01-20T09:03:00.001-08:00

Valentine's Day - A Celebration of Love!!!

So why celebrate love?

If is for the same reason we need to celebrate anything else, feel special, make someone else feel special!

Smile and make the special one Happy!

Here are some unique ideas to celebrate this special day -

Hide trinkets/notes/small gifts for him/her to find through the day!

Write a poetry or story to express your love!

Prepare a special meal with love!

Go to a spa together and get a couple’s massage.

Book a hotel room and spend a night out!

Go for a boat or gondola ride.

Play romantic games!

Spend the evening cuddled up & watch a movie, just like the old days!

Lay out on the grass, look at starts and just chit chat about your time together!

Buy a thoughtful and special Gift from Neo-Notions!

Get 25%off on your entire purchase, including new stock and clearance goods

use coupon code LOVE

valid through 2/14/2012.

Lots of new goodies at www.neo-notions.com - your one stop shop for Unique & Trendy Stuff!

Join us on Facebook. Click - Neo-Notions

Forward or Share this articles with your loved ones!

Unique and Trendy Gifts from www.neo-notions.com

2011-12-30T23:48:00.001-08:00

We all are social animals. We love receiving and giving gifts especially when we spend time to get a thoughtful gift for someone special or just a casual friend. The problem is there are too many offerings available in the market and sometime they are confusing or just too common.

Neo-Notions has unique products which are not available in the regular market. These handmade products are obtained from various uncommon sources and are handmade. Most of our pieces are one of a kind and not mass produced. Our product line is extensive for great gift ideas, all budgets and occasions, no matter who you’re looking for!

Be warned, due to the unique nature, our products go really fast, grab what you like now before it’s gone forever!

We have great gift ideas for-

-birthday

-anniversary

-wedding

-shower

-valentine's day

-mother's day

-graduation

-holidays or christmas

-thank you gift

Our Top Sellers-

Practical Viscose Scarves – lightweight and soft to the touch, they work well with casual and formal attires-

We also offer wool and silk scarves in intricate, abstract and solid patterns.

Tote Bags with gold details, mirror work and intricate embroidery – available in vibrate colors and unique patterns. Available in all sizes, these bags can be used as purses, shopping bags, for school, work or just a day out! Our customers have also used them as diaper and coupon bags…how creative!

Pillow Cases – Also known as cushion covers or pillow shams, our cases can completely transform a room with their unique pattern and designs. Available is silk and gold details or cotton and mirror work and embroidery.