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The Useful Business Tips 38: The 5 Remarkable Tips on Paying Yourself Off!

noreply@blogger.com (Wilson Pon) — Fri, 17 Jul 2009 13:52:00 +0000

Well, one of the main reasons why people have to work is to earn money and pay off the daily expenses. Even as a company’s president or CEO, you also have to be paid as well!

Here are the 5 tips, where is show you how to paying yourself and didn’t make you feeling guilty about doing it…

Tip No.1
It is wise not to pay yourself too much, as it triggers IRS scrutiny and penalties!

Tip No.2
You should fully understand that your salary and bonuses are taxed one way, while the distribution as a shareholder is being taxed in another way.

Tip No.3
Do some homework/revision and check out the market’s rates for CEOs in your industry.

Tip No.4
If you’re doubted about it, then you must seek advice from the experienced accountant/lawyer.

Tip No.5
Go and award yourself with the adequate compensation when the business is doing fine, as you’re totally deserved it!

This is Not the End of Your Life, Even You Are…

noreply@blogger.com (Wilson Pon) — Thu, 16 Jul 2009 05:00:00 +0000

The global recession had left a deep impact on every person and life is become tougher and tougher everyday!

Since the economy turbulence starting to violence all across the globe last year, the total amount of unemployed people have been skyrocketing throughout the period. As I noticed, this economy turmoil is one of the worse recessions that ever happened in human history.

Until now, many friends of mine have been declared bankruptcy or having financial crisis for their businesses. Honestly, I was very sad, as I didn’t have the ability to help them out from the misery, when them need it the most!

Edward, one of my good friends, was one of the economy downturn’s victims. Before the economy turbulence, he’s a very successful household appliances businessman, which is owned 20 household appliances stores in all across the United States of America.

Honestly, everything seems to be so perfect and blessing, until his started to notice that the economy crisis has beginning to leave a side effect on his business. He realized that the household appliances selling rate is sharply dropped in all the 20 household appliances stores. In order to cut down the loss and expanses, he decided to close down first five, then ten and lastly fifteen stores!

During the period, he was seriously tortured, in either physically or mentally. The even worse thing is his hair starting to fall off and became bald in less than three months! He’s totally devastated and feel embarrass with the baldness. He’d already lost his confident and didn’t interested on anything in his life. He became a very reticent person!

Honestly, I had no idea, what’s happened on Edward, as we didn’t contact since we’re graduated from the college. Edward wife, Marcy, was the one who dropped me a phone call four months ago and told me his hubby situation.

When I received the call from Marcy and heard what she’d told me, I was stunned for awhile. I knew Edward is now at the low ebb, and I must do something to get him out from the misery!

Hence, I told Marcy that the best solution for Edward now is having the hair transplant. Marcy was shocked, as she’s never heard about this form before! I described to her that hair transplant is a simply surgical technique, which is moving and planting the hair on the balding parts. It has no side effect, painless and very safe.

Marcy said she’ll try her best to convince Edward to test out the method. I told Marcy that we’ll keep in contact from time to time.

It’s already three months, and I received a phone call yesterday evening. This time, Edward’s the person who calling me! During the conversation, Edward said he’s done what I’ve told Marcy and heading to a treatment. He met a very professional hair transplant doctor, which had given him the detailed explanation about the hair fall and the treatment to overcome it.

He followed what the doctor told him and he managed to get his hair back in three months. He was overwhelming about it and thanked me few times through the phone! In addition, He said that his business is now backing on track and the selling rate is bouncing up again.

As a friend, I was very happy for him. Before we’re hanging up the phone, I told him to take a good care of himself and his family. Never give up, no matter how tough the situation is! He promised to keep my words on mind and wish me all the luck.

Now, it’s time to go and chasing your dream again, Edward…

Business one-liners 59

noreply@blogger.com (Wilson Pon) — Wed, 15 Jul 2009 04:00:00 +0000

Hard work has a future payoff. Laziness pays off now.

Hard work never killed anybody, but why take a chance?

Has anyone ever heard of a self-made failure?

Have you flogged your crew today?

He who beats his sword into a plowshare usually ends up plowing for those who kept their swords.

He who dies with the most toys is still dead.

He who dies with the most toys, wins.

He who hesitates is not only lost, but miles from the next exit.

The Useful Business Tips 37: The 5 Magical Tips on Preparing for Unexpected Disaster Recovery

noreply@blogger.com (Wilson Pon) — Fri, 10 Jul 2009 10:10:00 +0000

Life is always full with unforeseen accidents and disasters. Therefore, it is your own duty to prepare for disaster recovery, especially if you’re the owner of a big company.

Read these 5 magical tips and you’ll learn something valuable from it…

Disaster Recovery Tip No.1
Always kept in your mind that your business can be demolished by a natural disaster. There are over thousands of small companies all across the world have been affected by natural disasters, such as tornadoes, typhoons, floods, earthquakes, bushfire, tsunamis, hailstone and much more. Therefore, it’s important to take a precaution on it!

Disaster Recovery Tip No.2
Well-prepared the disaster recovery plan, before the disaster starting to violent.

Disaster Recovery Tip No.3
Buy sufficient disaster recovery insurance for your company and your employees.

Disaster Recovery Tip No.4
Prepare a list of telephone numbers for the employees. Remember to assign the certain employees to call others if disaster starting to strike.

Disaster Recovery Tip No.5
Also, please don’t forget your computer system. You should keep all the backup programs and records at a safer place!

If you’ve performed the above 5 tips accordingly, then you should have nothing to be afraid, even when the disaster is coming right on your face…

Business one-liners 58

noreply@blogger.com (Wilson Pon) — Tue, 07 Jul 2009 05:57:00 +0000

Given a bad start, trouble will increase at an exponential rate.

Glory may be fleeting, but obscurity is forever.

Go where the money is.

Good advice is something a man gives when he is too old to set a bad example.

Good judgement comes from experience. Experience comes from bad judgement.

Good listeners are not only popular everywhere, but after awhile they know something.

Government expands to absorb revenue and then some.

Great minds run in great circles.

The Useful Business Tips 36: The 5 Great Tips On How to Set Priorities in Your Office!

noreply@blogger.com (Wilson Pon) — Fri, 03 Jul 2009 05:34:00 +0000

A well-organized company should have their own rules. Hence, as the owner of the company, you have to set up some priorities.

Check out the below tips…

Rule No.1
Remind your employees to use a paper-based or electronic web calendar to keep track the tasks, instead of using their own memory.

Rule No.2
Arrange the tasks according to its priority. Put the emergency tasks in front and move those less urgent to another day, next week or next month!

Rule No.3
Differential these two words, “important” and “Urgent”. Notes: Important means a task is need to be done as soon as possible, while urgent means it must be done right now!

Rule No.4
We’re only human and we can’t do everything in one day. That’s why you have to face the realistic and always prioritize your tasks according to its condition.

Rule No.5
Try your best to solve up the task and not to postpone the task until last minute.

The Benefits of Life Insurance Settlement

noreply@blogger.com (Wilson Pon) — Wed, 01 Jul 2009 04:23:00 +0000

Life is a constantly changing process, as it full with many unexpected events and catastrophes. There’s nothing in this world will be permanent and remain unchanged (If you find one, then please show it to me).

Let’s take an example. Who will ever think that the King of Pop, Michael Jackson is going to leave us without even a sign? All the sudden, the whole world was in greatly grief, after they heard the shocking news about Michael Jackson. As one of the Michael Jackson’s fans, I flabbergasted for a while, when I heard the news from the radio station in last Friday’s early morning!

After this incident, it reminded me of one thing: Life is full with many obstacles and uncertainty. That’s why we should give the best protection to our family, before it’s starting to strike on us!

In this case, the life insurance would be the perfect shield for your loved ones. Go figure, you’re driving on the road with a steady speed and suddenly, your car’s break is malfunction. You can’t stop the car or jump from it, as there are cars in your back, front and right hand side! Your loved ones are accepting the call from the hospital to inform them about your death news. They’re devastated and helpless.

In this case, the life insurance that you’ve bought for your family and yourself might be able to help them out from the financial crisis, at least for the next couple of years…

The life insurance settlement is becomes increasingly popular, especially in the past few years. However, most of them didn’t know the definition of this new method.

A life insurance settlement is the amount of money, which allows your beneficiary to collect the money, when you’re dead during the specified term under the life insurance policy. Basically, the premiums that you have to pay is totally depend on the type of life insurance and the amount of the settlement you want your beneficiary to have in the end!

If family comes first in your mind, then you should know that life insurance is very important for everyone of them. Keep them well protect is also one of you essential jobs as well!

Business one-liners 57

noreply@blogger.com (Wilson Pon) — Sun, 28 Jun 2009 05:36:00 +0000

For every problem, there is a neat, plain solution...and it is always wrong.

For every vision, there is an equal and opposite revision.

Four-wheel-drive just means getting stuck in more inaccessible places.

Free advice costs nothing until you act upon it.

Free time which unexpectedly becomes available will be wasted.

Freud's 23rd law: ideas endure and prosper in inverse proportion to their soundness and validity.

Friends come and go, but enemies accumulate.

Frustration is not having anyone to blame but yourself.

Genius is 1% inspiration, and 99% perspiration.

Geologists do not dress for success unless they are trying to convince others that they are going on interviews.

The Useful Business Tips 35: The 5 Remarkable Tips to Build Your Referral Business

noreply@blogger.com (Wilson Pon) — Thu, 25 Jun 2009 05:59:00 +0000

You want to expand your business/career, but the problem is you don’t know where to find the potential referral?

Please take a few minutes and read the tips through. You might find what you want here…

Tip No.1
Make sure the product/service that you’re selling is the best, as referrals will be pleased to spread the word to the public, when they’re satisfied with the product/service.

Tip No.2
It’s ok to ask your previous customer and tell them to do you a favor to recommend the product/service to their family, friends or colleagues.

Tip No.3
You can put up all the compliments about the product/service from the customers. Before it, remember to have their permission to use their name/contact information in the compliment!

Tip No.4
Show your appreciation to your referrals with a thank you note, fruit basket or phone call from time to time.

Tip No.5
Give some incentive to your referrals, as this also one of the good ways to show your appreciation to them!

Business one-liners 56

noreply@blogger.com (Wilson Pon) — Sun, 21 Jun 2009 07:45:00 +0000

Familiarity breeds attempt.

Familiarity breeds children.

Far-away talent always seems better than home-developed talent.

Fill what is empty; empty what is full; scratch where it itches.

For every "10" there are 10 "1's".

For every action, there is a corresponding over-reaction.

For every action, there is an equal and opposite criticism.

For every action, there is an equal and opposite government program.

It is Urgent to Ensure Your Emergency Doors and Exits Signs Work All the Time!

noreply@blogger.com (Wilson Pon) — Thu, 18 Jun 2009 08:21:00 +0000

What is the main purpose of doing business with other people? Yep, it is to make fortune, gaining a good relationship and widening up your vision with various types of people from all around the world!

Well, although some experts said that the economic turbulence had reached its bottom line, but this doesn’t mean it going to end very soon. In fact, there are many businessmen/businesswomen who I knew claimed they’re having deep trouble with the capital/financial problem.

Two weeks ago, my old friend, Tyson had dropped me a call. He invited me to visit his home mortgage company. I went to his company during the weekend. We spent over 4 hours discussed about the policy of the company, and long-term plans for helping the company to overcome the economic downturn.

After that, Tyson brought me to surveying around his company. Well, everything seems to be fined in the very beginning, but it changed 360 degrees, when we’re coming in front the emergency doors! I noticed that the doors were totally locked up with huge padlocks and the exit signs didn’t even light on as well.

Frankly, I flabbergasted when I saw this situation. I asked Tyson on the spot, “Tyson, did you know what you’re doing here?”

“What’s wrong with it, Wilson?” Tyson asked me back!

“Oh my god, it seemed that you have no idea, what you’re doing here, my friend.”

“I didn’t catch your words, mate. Would you please elaborate it?”

“Tyson, you’ve done something that will put you in the trouble.”

“Really? Please tell me, Wilson!”

“Have a look on the emergency doors. Both of them already locked up, where it shouldn’t be locked up at all. Also, the 'EXIT SIGNS' supposed to be light on all the time, instead of turned off!”

“Gosh, I didn’t notice about it, as I thought the emergency doors should only open, when we’re situating in the dangers, such as fire!”

“Yep, you’re right here, Tyson. However, if there were a fire, would you still
remember where you have put the padlock key? In this case, I think you’re mostly freak out by the fire, not even to mention about the key!”

“Hmm…, you’re right, Wilson. Thanks for the reminder, I’m going to unlock the emergency doors and light on the exit signs.”

“Bravo, mate. You’ve done the right thing!”

After about 5 hours in Tyson’s company, I went back to my home in evening. I'm happy that I helped Tyson fixed the problem, before it turns out into a disaster.

Guys, if you’re the owner of company, you must always remember that it’s crucial and important thing to unlock the emergency door and keeps the exit sign light on!

Remember not try to neglect the above simple steps, as you might be punished, once you’re caught red handed by the authority.

The Useful Business Tips 34: The B2B Selling is as Simple As ABC!

noreply@blogger.com (Wilson Pon) — Wed, 17 Jun 2009 05:44:00 +0000

It’s time to start your own B2B selling, but you don’t have the fundamental knowledge about it? Take it easy, as here are the five easy step-by-step guide to help you off!

Step No.1
Your customer is the priority; Let them talk and listen carefully to whatever they’ve said during the conversation.

Step No.2
You should learn as many knowledge as you can. Who know that you might come up with some brilliant ideas that your customers didn’t think of it at all!

Step No.3
Imagine you’re one of your customer’s team member and help them to overcome the obstacles when they need you the most.

Step No.4
Learn to emphasize the benefit of your product/service.

Step No.5
Don’t be lazy and you have to follow up your previous customers’ needs frequently!

Business one-liners 55

noreply@blogger.com (Wilson Pon) — Sat, 13 Jun 2009 18:02:00 +0000

Exceptions prove the rule, and wreck the budget.

Excuses are like bodies; everybody has one!

Experience is directly proportional to the amount of equipment ruined.

Experience is something you do not get until just after you need it.

Experience is what causes a person to make new mistakes instead of old ones.

Experience is what you get when you were expecting something else.

Experiment and theory often show remarkable agreement when performed in the same laboratory.

Experiments should be reproducible. They should all fail in the same way.

Fact without theory is trivia; theory without fact is garbage.

The Useful Business Tips 33: 5 Simple Tips That Can Help You Enhance More Sales

noreply@blogger.com (Wilson Pon) — Wed, 10 Jun 2009 01:17:00 +0000

You didn’t satisfy with the current product/service sale rate and feeling upset with it? Well, it’s time to sweep all those frustration away and boosting up your product/service right away…

Here are the five simple tips and you’ll practice it as much as you can!

Method No.1
Try your best to educate your customers.

Method No.2
Always put the suitable prospect identification on the front line.

Method No.3
Give some special offers to the customers (Most of the customer can’t hardly resist the great deals!).

Method No.4
Consistency is the key of success!

Method No.5
You have to express your talent and show that you’re a valuable asset to the customer.

If you follow these 5 tips accordingly, then you can be the next top salesperson for sure!

Business one-liners 54

noreply@blogger.com (Wilson Pon) — Sat, 06 Jun 2009 09:22:00 +0000

Bureau Termination, Law of: When a government bureau is scheduled to be phased out, the number of employees in that bureau will double within 12 months after the decision is made.

Brooke's Law: Whenever a system becomes completely defined, some fool discovers something which either abolishes the system or expands it beyond recognition.

Calkin's Law of Menu Language: The number of adjectives and verbs that are added to the description of a menu item is in inverse proportion to the quality of the dish.

Canada Bill Jones's Motto: It is morally wrong to allow suckers to keep their money.

Canada Bill Jones's Supplement: A Smith and Wesson beats four aces.

Captain Penny's Law: You can fool all of the people some of the time, and some of the people all of the time, but you Can't Fool Mom.

The Useful Business Tips 32: The Incredible Telephone Customer Service Tips

noreply@blogger.com (Wilson Pon) — Tue, 02 Jun 2009 08:10:00 +0000

You think that you’ve already understand about the basic knowledge about how to handle with the customers through telephone? Before that, please have a quick peek on these following tips and see if you’ve followed all the rules accordingly!

Rule No.1
Never ever let the telephone ring more than twice! This is the basic rule, where the quicker you pick up the phone call the better.

Rule No.2
Always greet your caller in a warm and professional manner (no matter how bad or depressed the condition is during the time you pick up the call)!

Rule No.3
Remember to jot down everything during the customer’s call, as most of the customers don’t want to be bothered with second call!

Rule No.4
If you’re running out of time (due to some emergency case), you can explain the situation to the customer in a polite manner. By the way, remember to get his/her contact information and promise to call the customer back afterward!

Rule No.5
Take every customer suggestion patiently and always follow up with customer from time to time!

If you’ve followed all the above five rules strictly, then congratulation as you’re one step further to the success…

Business one-liners 53

noreply@blogger.com (Wilson Pon) — Fri, 29 May 2009 04:16:00 +0000

Boucher's Observation: He who blows his own horn always plays the music several octaves higher than originally written.

Bove's Theorem: The remaining work to finish in order to reach your goal increases as the deadline approaches.

Boyle's Laws: (1) The success of any venture will be helped by prayer, even in the wrong denomination. (2) When things are going well, someone will inevitably experiment detrimentally. (3) The deficiency will never show itself during the dry runs. (4) Information travels more surely to those with a lessor need to know. (5) An original idea can never emerge from committee in the original. (6) When the product is destined to fail, the delivery system will perform perfectly. (7) The crucial memorandum will be snared in the out-basket by the paper clip of the overlying correspondence and go to file. (8) Success can be insured only by devising a defense against failure of the contingency plan. (9) Performance is directly affected by the perversity of inanimate objects. (10) If not controlled, work will to the competent man until he submerges. (11) The lagging activity in a project will invariably be found in the area where the highest overtime rates lie waiting. (12) Talent in staff work or sales will recurringly be interrupted as managerial ability. (13) The "think positive" leader tends to listen to his subordinates' premonitions only during the postmortems. (14) Clearly stated instructions will consistently produce multiple interpretations. (15) On successive charts of the same organization the number of boxes will never decrease. - Charles P. Boyle, Goddard Space Flight Center, NASA

The Useful Business Tips 31: 5 Effective Tips On How To Pleasing Your Customers!

noreply@blogger.com (Wilson Pon) — Mon, 25 May 2009 05:47:00 +0000

Would you want to know the best ways on how to pleasing your customers? Well, here are 5 easy tips here and hope you’ll learn something from it:

Tip No.1
You have to make sure that all your employees know how to “Smile”, especially those that responsible as receptionists! Believe it or not, the experts mentioned that a simple smile can significantly leaving a deep impact on the customers.

Tip No.2
When you’re hiring new employees, please take a few moment and evaluate the background of the employee. Please ensure that you hire those people that love to contact and showing great smile to other!

Tip No.3
You have to train the phone receptionists to speak clearly and slowly, as the customers are mostly pissed off with those impatient or rude employees!

Tip No.4
You need to restrict that all employees have a great understanding about your products/services, so they can answer customers’ questions without any hassle.

Tip No.5
It’s important to allow employees to change their talking strategy, in order to meet customer needs.

Business one-liners 52

noreply@blogger.com (Wilson Pon) — Thu, 21 May 2009 05:35:00 +0000

Berra's Law: You can observe a lot just by watching. - Yogi Berra

Bierman's Laws of Contracts: (1) In any given document, you can't cover all the "what if's". (2) Lawyers stay in business resolving all the unresolved "what if's". (3) Every resolved "what if" creates two unresolved "what if's".

Billing's Law: Live within your income, even if you have to borrow to do so. - Josh Billings

Billings Phenomenon: The conclusions of most good operations research studies are obvious. - Robert E. Machol (The name refers to a well-known Billings story in which a farmer becomes concerned that his black horses are eating more than his white horses. He does a detailed study of the situation and finds that he has more black horses than white horses, Machol points out.)

The Useful Business Tips 30: The Genuine 5 Tips on How to Build a Good Relationship With Your Customers!

noreply@blogger.com (Wilson Pon) — Mon, 18 May 2009 05:26:00 +0000

The good relationship with the customers playing the important role of one company’s success story.

Hence, if you don’t want to be a failure in your business life, then you should read on this article…

Tip No.1
You have to make sure your employees know that friendliness is not enough, as the customers need effective helps in most of the cases.

Tip No.2
Try to arrange a meeting and introduce your clients to your sales staff. This way can motivate the employees better, than just a cold hard call through the phone!

Tip No.3
Remember to send a fruit basket to clients that have helped you to refer new home buyers/sellers.

Tip No.4
You should encourage the employees go for the extra mile, as this will prevent the percentage of losing any potential buyers/sellers.

Tip No.5
Remember to keep in touch with your customers, as they’re your valuable treasures!

Business one-liners 51

noreply@blogger.com (Wilson Pon) — Wed, 13 May 2009 11:29:00 +0000

Anthony's Law of Force: Don't force it, get a larger hammer.

Anthony's Law of the Workshop: Any tool, when dropped, will roll into the least accessible corner or the workshop. Corollary: On the way to the corner, any dropped tool will first always strike your toes.

Baker's Law: Misery no longer loves company, Nowadays it insists on it. - Columnist Russell Baker

Banacek's Eighteenth Polish Proverb: The hippo has no sting, but the wise man would rather be sat upon by the bee.

Barker's Proof: Proofreading is more effective after publication.

Becker's Law: It is much harder to find a job than to keep one. - Jules Becker & Co. (Becker goes on to claim that his law permeates industry as well as government, "...once a person has been hired inertia sets in, and the employer would rather settle for the current employee's incompetence and idiosyncrasies than look for a new employee.")

Belle's Constant: The ratio of time involved in work to time available for work is about 0.6. - from a 1977 JIR article of the same title by Daniel McIvor and Olsen Belle, in which it is observed that knowledge of this constant is most useful in planning long-range projects. It is based on such things as an analysis of an eight hour workday in which only 4.8 hours are actually spent working (or 0.6 of the time available), with the rest being spent on coffee breaks, bathroom visits, resting, walking, fiddling around, and trying to determine what to do next.

Bennett's Laws of Horticulture: (1) Houses are for people to live in. (2) Gardens are for plants to live in. (3) There is no such thing as a houseplant.

The Useful Business Tips 29: The Incredible Forecasting Future Techniques Are About to Reveal!

noreply@blogger.com (Wilson Pon) — Sat, 09 May 2009 10:04:00 +0000

In this recession, many huge corporate have been declared bankruptcy. Hence, it’s very important to forecast the future of one person’s company.

Below here are the 5 magnificent techniques, where it can help you to predict the future:

Technique 1
The main part is to develop a meaningful sales forecast in term of basic business units. You can predict the weekly sales of the first few months or monthly sales throughout the first few years. Keep the detailed records/tracks on it. Then, you can forecast the company’s future based on it!

Technique 2
You should build up profiles for your products/services, and it would be better to keep every profile of the customers.

Technique 3
Research and discover the effective ways to attract more customers buying your products/services.

Technique 4
Drafting a plan on how you will make your products/services being sold to the potential customers, such as through the retail stores, wholesale, direct or by internet!

Technique 5
Last but not least, you need to have a “backup” plan/strategy. Just in case, if your sales forecast didn’t hit the actual target.

Business one-liners 50

noreply@blogger.com (Wilson Pon) — Wed, 06 May 2009 04:09:00 +0000

Approval Seeker's Law: Those whose approval you seek the most give you the least. - Washington writer Rozanne Weissman

The Aquinas Axiom: What the gods get away with, the cows don't.

Army Axiom: Any order that can be misunderstood has been misunderstood.

Arnold's Laws of Documentation: (1) If it should exist, it doesn't. (2) If it does exist, it's out of date. (3) Only documentation for useless programs transcends the first two laws.

Astrology Laws: It's always the wrong time of the month. - Rozanne Weissman

Avery's Rule of Three: Trouble strikes in series of threes, but when working around the house the next job after a series of three is not the fourth job - it's the start of a brand new series of three.

Baer's Quartet: What's good politics is bad economics; what's bad politics is good economics; what's good economics is bad politics; what's bad economics is good politics. - Eugene Baer (Baer also allows that it can be restated somewhat more compactly as "What's good politics is bad economics and vice versa, vice versa.")

Bagdikian's Observation: Trying to be a first-rate reporter on the average American newspaper is like trying to play Bach's "St. Matthew Passion" on a ukelele.

Baker's First Law of Federal Geometry: A block grant is a solid mass of money surrounded on all sides by governors.

The Useful Business Tips 28: 5 Efficient Tips to Know Your Customers Better

noreply@blogger.com (Wilson Pon) — Sat, 02 May 2009 22:18:00 +0000

You’re only an ordinary human being, and you didn’t have the “mind reading” just like the Matt Parkman, the police officer in “Heroes” series did?

Ok, who say we should need the mind reading power here? Actually, there is a simpler ways to know your customers’ opinions/thoughts:

No.1
In this case, you’ve to ask yourself first, “What you really need to know from the customers?” For example, the advantages and disadvantages of using your products? How do they feel about the way your company handles all the complaints? You should determine what you want to know first, before you’re getting into the situation!

No.2
The survey method (Although it is old-fashioned, but it’s the most effective method!). From here, you can evaluate the customer satisfaction level.

No.3
You can hire an outside market research firm to develop questions. It would be even better, if you have an in-house experienced person that can help you here!

No.4
Remember to keep all the ongoing customer compliments/complaints. Discuss this matter and looking for better solution during the staff meetings.

No.5
Invest adequate money in the products’ R&D field and maintain the products’ quality to keep the customers coming back to you!

Business one-liners 49

noreply@blogger.com (Wilson Pon) — Tue, 28 Apr 2009 13:25:00 +0000

Business one-liners 49
Acheson's Rule Of The Bureaucracy: A memorandum is written not to inform the reader, but to protect the writer. - Dean Acheson

Action's Law: Power tends to corrupt; absolute power corrupts absolutely.

Adler's Distinction: Language is all that separates us from the lower animals, and from the bureaucrats.

Advertising Rule: In writing a patent-medicine advertisement, first convince the reader that he has the disease he is reading about; secondly, that it is curable.

Air Force Inertia Axiom: Consistency is always easier to defend than correctness.

Allen's Distinction: The lion and the calf shall lie down together but the calf won't get much sleep. - Woody Allen

Alden's Laws: (1) Giving away baby clothes and furniture is the major cause of pregnancy. (2) Always be backlit. (3) Sit down whenever possible.

Andrea's Admonition: Never bestow profanity upon a driver who has wronged you. If you think his window is closed and he can't hear you, it isn't and he can.