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    <title>The Boomi Blog</title>
    
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    <updated>2009-11-06T14:27:51-05:00</updated>
    <subtitle>Product news, announcements, and upcoming events relating to Boomi.</subtitle>
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        <title>Counting Down to Dreamforce '09</title>
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        <published>2009-11-06T14:27:51-05:00</published>
        <updated>2009-11-06T14:27:51-05:00</updated>
        <summary>The Boomi team is getting geared up for the Cloud Computing event of the year! Dreamforce '09, salesforce.com's user and developer conference, will take place November 17th-20th in San Francisco, CA. If you will be attending, please stop by Booth...</summary>
        <author>
            <name>Celia Brown</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Boomi Events" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blogs.boomi.com/bod/">
<div xmlns="http://www.w3.org/1999/xhtml"><div>The Boomi team is getting geared up for the Cloud Computing event of the year! Dreamforce '09, salesforce.com's user and developer conference, will take place November 17th-20th in San Francisco, CA. If you will be attending, please stop by Booth #409 to see a quick demo of AtomSphere, meet the team and get a free t-shirt.</div><br /><div>Thanks for all who voted in October- our <a href="http://dream.boomi.com">Dream Widget Challenge</a> was a huge success. Stop by our booth (#409) in the Dreamforce expo to find out the winning application and get the Boomi Widget for free!</div><br /><div><strong>Connect with Boomi during Dreamforce '09</strong></div><br /><div><strong>360 Degree Integration: "The Essentials" Session</strong></div><div>Wednesday November 18th @ 2:15PM , Esplanade 306</div><div>Join Tom Fox, Salesforce Operations Manager at Global Forex, and find out how his company used Boomi AtomSphere to integrate Saleforce CRM with their customer-facing web services to create a seamless customer experience and reduced their integration maintenance costs by 95%!</div><br /><div><strong>Lunchtime Table Talk- Integrating Social Media with Salesforce</strong></div><div>Join the Boomi team in the Birds of a Feather area in Hall D for lunch on Wednesday and discuss best practices for integrating the latest and greatest Social Media applications with Salesforce CRM.</div></div>
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    <feedburner:origLink>http://blogs.boomi.com/bod/2009/11/counting-down-to-dreamforce-09.html</feedburner:origLink></entry>
    <entry>
        <title>Announcing the Dream Widget Challenge</title>
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        <published>2009-10-22T09:00:00-04:00</published>
        <updated>2009-10-20T23:59:48-04:00</updated>
        <summary>Back in late July we announced the latest addition to our cloud integration platform - the ability for our users (such our ecosystem of partners) to build and embed Boomi Widgets. A Boomi Widget is an integration, or connection, between...</summary>
        <author>
            <name>Rick Nucci</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SaaS Integration" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blogs.boomi.com/bod/">
<div xmlns="http://www.w3.org/1999/xhtml">Back in late July we <a href="http://lauriemccabe.wordpress.com/2009/07/30/boomi-widgets-another-step-towards-simplifying-application-integration/" target="_blank">announced</a>
the latest addition to our cloud integration platform - the ability for our users (such our <a href="http://www.boomi.com/news_and_events/press_releases/091609" target="_blank">ecosystem of partners</a>) to build and embed Boomi Widgets. 
A Boomi Widget is an integration, or connection, between 2 or more
applications.  This integration allows information
to be shared automatically between the connected apps, eliminating the
need for re-keying data.  The Boomi <span class="il">Widget</span> contains in it the "rules" of the integration, as well as a wizard to step through the setup process of the integration.<br /><p>It is just as important to understand what a Boomi Widget <em>is not</em> as well.  A Boomi Widget is not a sample process, it is not a guide or quick start; it is a fully functioning application purpose built to integrate 2 or more specific applications.  The Widget user does not log into the AtomSphere platform and see process models and have to look at Data Maps, this work is already done.  They simply extend these base process for their buinsess needs, and deploy it; either onto a desktop/server of their own, or into Boomi's cloud.</p>
Today we are excited to announce our Dream Widget Challenge.  In short,
the Challenge enables the salesforce.com community to vote for the next
Boomi Widget to be built.  Leading candidates are defined for you, and
if you don't like any of those you can add your own!  And just to spice
things up, not only are we committing to build the winning widget, but we
will build it <em>in time for Dreamforce</em>, and <em>give it away for free</em>.  It's our commitment to community-driven innovation.<br />
<br />So please head over to <a href="http://dream.boomi.com" target="_blank">dream.boomi.com</a> and vote today, and be sure to share this site with your colleagues!</div>
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    <feedburner:origLink>http://blogs.boomi.com/bod/2009/10/announcing-the-dream-widget-challenge.html</feedburner:origLink></entry>
    <entry>
        <title>The Role of Cloud Utilities</title>
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        <id>tag:typepad.com,2003:post-6a00d83420a81053ef0120a5a847c9970b</id>
        <published>2009-09-29T08:20:37-04:00</published>
        <updated>2009-09-29T15:20:57-04:00</updated>
        <summary>Last week I attended a networking event for the Nokia Cloud Symposium. It was a solid group of folks in attendance, and featured a guest spot by Brian Jacobs, general partner at Emergence Capital. For those who don't know, these...</summary>
        <author>
            <name>Rick Nucci</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SaaS Integration" />
        
        
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<div xmlns="http://www.w3.org/1999/xhtml">Last week I attended a networking event for the Nokia Cloud Symposium. 
It was a solid group of folks in attendance, and featured a guest spot
by Brian Jacobs, general partner at Emergence Capital.  For those who
don't know, these guys invest 100% of their fund in SaaS/Cloud
Computing, no exceptions.  Brian was asked to speak to the group on
trends around SaaS/Cloud Computing, and one of the areas he spent a
good amount of time on was what he referred to as Cloud Utilities. 
These are service offerings that extend the capabilities of cloud
computing providers, both known public providers like Amazon, Google,
Force.com, OpSource, as well as emerging providers and large
enterprises looking to marginalize their infrastructure costs much like
Amazon wanted to.  He highlighted a number of examples of these cloud
utilities, including SSO, security, and integration, noting that these
types of offerings are not going to be core competencies of the cloud
providers, yet are absolutely critical to their success, and therefore
the cloud providers will need to work very closely with them.  He also
pointed out that ideally these utilities should not be bound to any one
cloud but instead need to traverse different environments as needed. <br />
<br />Obviously for us it was great to hear such a strong validation of
our cloud integration strategy, but it also speaks to the evolving but
ongoing need for integration.  18 months ago SaaS was talked about much
more than "Cloud", however this is no longer the case.  Let's face it,
Cloud, being the much broader term that it is, lets many more people
participate in the movement, such as by simply installing their
traditional on premise software into Amazon EC2 and calling it "Cloud". 
This is both good and bad of course, as installing traditional software
in EC2 doesn't solve the really important problems that true
multi-tenant applications will solve, such as one code base for easier,
less invasive upgrades, as well as point-and-click customization.<br />
<br />
But regardless of how/where the application is deployed, integration
remains one of the ongoing barriers to success.  While the fundamentals
of the problem remain the same (avoiding silo'd applications, solving
business process inefficiencies, etc.) the <em>way</em> in which it must be solved has changed dramatically.</div>
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    <feedburner:origLink>http://blogs.boomi.com/bod/2009/09/the-role-of-cloud-utilities.html</feedburner:origLink></entry>
    <entry>
        <title>"Inter-Cloud" Still Needs Integration</title>
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        <id>tag:typepad.com,2003:post-6a00d83420a81053ef0115721ee0bf970b</id>
        <published>2009-07-21T09:23:49-04:00</published>
        <updated>2009-07-21T10:00:05-04:00</updated>
        <summary>I've been following the development of the Inter-Cloud concept with interest over the past many months. Popularized by Cisco (the network is the cloud), Inter-Cloud is described variously as a “federation of clouds based on open standards,” an “elastic mesh...</summary>
        <author>
            <name>Bob Moul</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SaaS Integration" />
        
        
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<div xmlns="http://www.w3.org/1999/xhtml"><p>I've been following the development of the Inter-Cloud concept with interest over the past many months.  Popularized by Cisco (the network <em>is</em> the cloud), Inter-Cloud is described variously as a “federation of clouds based on open standards,”  an “elastic mesh of on demand processing power deployed across multiple data centers” (in this <a href="http://cloudcomputing.sys-con.com/node/1009227" target="_blank">post</a> by Greg Ness) or simply a “cloud of clouds.”</p>
<p>The posts I have read on the topic deal with issues such as standards for network protocols, virtual machine representation, and identity/security.  The vision, once these details have been worked out, is a completely ubiquitous computing environment that seamlessly blends all forms of clouds and their physical instantiations into what seems to me to be a single, massively parallel cloud computing environment.</p>
<p>But as awesome as that vision is, it won’t solve the pesky interoperability challenge of the business applications that run on these linked clouds.  And assuming we want to do something more interesting than host websites, email and excess storage, existing and new apps need to migrate to the cloud.  In the virtual layer cake in the sky, we talk about Infrastructure as a Service, Platform as a Service and Software as a Service.  But too many cloud "taxonomy" and “ecosystem” charts leave out the critical element of application integration.  It’s time for integration to take its rightful place on the layer cake!</p>
<p>What Inter-Cloud does for cloud computing (compute as a utility), integration does for SaaS (applications as a utility).  Inter-Cloud may make cloud computing environments interoperable but it is SaaS integration platforms (think "cloud middleware") that make SaaS (and on prem) applications interoperable.</p>
<p>I blog in another <a href="http://blogs.boomi.com/bod/2009/04/the-case-for-cloud-middleware.html" target="_blank">post</a> about "the case for cloud middleware."  We have the opportunity with the SaaS industry to not repeat the mistakes we made in the enterprise era with hardcoded, brittle, essentially dead integration.  We have the opportunity with cloud middleware to implement living, breathing, scalable interfaces that will enable and drive the growth of SaaS and cloud computing.  After all, if business apps don’t make the transition to the cloud, the future of SaaS will certainly be in peril and the full potential of cloud computing will not be realized.</p></div>
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    <feedburner:origLink>http://blogs.boomi.com/bod/2009/07/intercloud-still-needs-integration.html</feedburner:origLink></entry>
    <entry>
        <title>When Debating “The Economics of SaaS,” Lets Not Use Fuzzy Math</title>
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        <id>tag:typepad.com,2003:post-6a00d83420a81053ef011571129472970c</id>
        <published>2009-07-15T00:00:41-04:00</published>
        <updated>2009-07-15T00:00:41-04:00</updated>
        <summary>I recently read with great interest a story in BusinessWeek titled, “The Economics of SaaS,” penned by a group of writers known as the "Staff of the Corporate Executive Board.” In it they meticulously detail out the cost savings realized...</summary>
        <author>
            <name>Rick Nucci</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SaaS Integration" />
        
        
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&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;I recently read with great interest a story in BusinessWeek titled, “&lt;a target="_blank" href="http://www.businessweek.com/managing/content/jun2009/ca20090626_643842.htm"&gt;The Economics of SaaS&lt;/a&gt;,” penned by a group of writers known as the "Staff of the Corporate Executive Board.” In it they meticulously detail out the cost savings realized from SaaS solutions vs. the equivalent on-premise solutions. Personally, I am shocked at how this type of comparison continues unabated. Is this a last ditch effort from some of the die hard on premise hold-outs trying desperately to prove to the world that it actually makes more sense to install a separate copy of software at each customer site? I think it is important to look at the following considerations, to make sure they are being contemplated in this comparison:&lt;br&gt;&lt;ol&gt;
&lt;li&gt;Generally speaking, a SaaS solution that has a competitive on-premise offering will be priced around the same as the maintenance fees the on-premise vendor will charge. Yes, if you take Salesforce.com's published list price and do the math times 500 users it will look expensive, but it doesn't work that way. The unit price goes down as the volume of users increases. &lt;br&gt;&lt;/li&gt;
&lt;li&gt;Integration does not cost more when integrating SaaS, it costs less.&amp;nbsp; If you use legacy integration products, then yes it will cost more as you will have to code adapters to support the SaaS application(s) you are trying to integrate, install software into your DMZ, potentially spin up instances on Amazon, etc. However, some integration providers serving the SaaS market &lt;a target="_blank" href="http://www.boomi.com/products/technical"&gt;offer a product&lt;/a&gt; that is itself SaaS, driving the cost of integration down to a fraction of what it used to be in the on-premise world.&lt;br&gt;&lt;/li&gt;
&lt;li&gt;All bets are off if the approach of the "SaaS provider" is to install their single-tenant software in Amazon and call it "SaaS".&amp;nbsp; The primary principle of SaaS, multi-tenancy, is eroded.&amp;nbsp; This provider will have a much higher baseline of costs because they need to provisioning hardware (regardless if physical or virtual) for each customer they sign up, and they will simply pass onto the customer.&amp;nbsp; Contrast that with Salesforce.com, that claims 500 servers are powering its 60,000 SFA customers. That is the benefit of multi-tenancy realized.&amp;nbsp;&amp;nbsp; &lt;/li&gt;
&lt;/ol&gt;
The favorite point that people like to make when comparing SaaS to on-premise is how in years two and three the cost savings for SaaS become marginalized against the investment made to "own" your on-premise software.&amp;nbsp; But what if we factored in to this math a comparison of the number of releases made by the vendor and utilized by the customer?&amp;nbsp; One of the top reasons on-premise customers move to SaaS is the "rev lock" they face, where due to the complexity and cost of the customizations and integrations made to their specific version of some on-premise application, the cost to upgrade to the latest release rivals the initial investment made in product in the first place.&amp;nbsp; Yet regardless of this, the customer must still pay their maintenance fees. Compare that to SaaS, where generally providers do four significant releases per year, and 100% of their customers get 100% of these releases.&amp;nbsp; That's because the SaaS vendor must build the product in such a way that they can upgrade it for their customers, and not break them or have any impact on their business operations at all.&amp;nbsp; This model works and is proven not just by the leaders such as Salesforce.com, but look at most well known SaaS ISV's and they will showcase how well this architecture works.&lt;/div&gt;
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    <entry>
        <title>The Human Capitalist Nails the SaaS Test</title>
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        <published>2009-07-02T00:08:15-04:00</published>
        <updated>2009-07-02T09:51:40-04:00</updated>
        <summary>In Jason Corsello's most recent post entitled Is Your Vendor Really Operating "In the Cloud"? The 3 Most Important Questions to Understand About SaaS he does a great job discussing pass/fail tests to give to a provider claiming to be...</summary>
        <author>
            <name>Rick Nucci</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SaaS Integration" />
        
        
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<div xmlns="http://www.w3.org/1999/xhtml"><p>In Jason Corsello's most recent post entitled <a href="http://humancapitalist.com/?p=699" target="_blank" title="Permalink">Is Your Vendor Really Operating "In the Cloud"? The 3 Most Important Questions to Understand About SaaS</a> he does a great job discussing pass/fail tests to give to a provider claiming to be SaaS.  We are very passionate about the benefits of multi-tenancy, which Bob covers very well <a href="http://blogs.boomi.com/bod/2008/10/multi-tenant-in.html" target="_blank">here</a> and <a href="http://blogs.boomi.com/bod/2009/03/demystifying-saas-vs-cloud.html" target="_blank">here</a>.  And the product update aspect is critical too; remember that many customers move to SaaS to unlock the chains preventing them from upgrading their on-premise software, mainly due to extensive customizations and custom coded integrations.  A multi-tenant architecture forces the vendor to implement processes that can be performed "once per instance" vs. "once per customer".  This means that while the customer must take the upgrade, the vendor must upgrade them seamlessly and not break their setup.  The customer gets the benefit of access to the latest innovations released by the vendor, and does no work to get them.</p></div>
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    <feedburner:origLink>http://blogs.boomi.com/bod/2009/07/human-capitalist-nails-the-saas-test.html</feedburner:origLink></entry>
    <entry>
        <title>Structure '09: Real-Time Cloud</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/boomi/bod/~3/Iv3WFNVfJE0/structure-09-realtime-cloud.html" />
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        <id>tag:typepad.com,2003:post-6a00d83420a81053ef0115706ece32970c</id>
        <published>2009-06-26T12:22:50-04:00</published>
        <updated>2009-06-26T14:23:31-04:00</updated>
        <summary>I had a chance to sit in on Marc Benioff’s keynote address entitled “The Real-Time Cloud” during the GigaOm’s Structure ’09 conference yesterday (Boomi was an exhibitor). It was an interesting session with Om Malik asking Benioff a wide range...</summary>
        <author>
            <name>Rick Nucci</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SaaS Integration" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blogs.boomi.com/bod/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>I had a chance to sit in on Marc Benioff’s keynote address entitled “The Real-Time Cloud” during the <a href="http://gigaom.com" target="_blank">GigaOm’s</a> <a href="http://events.gigaom.com/structure/09/about">Structure ’09</a> conference yesterday (Boomi was an exhibitor).  It was an interesting session with Om Malik asking Benioff a wide range of questions about origins, maturity and future of cloud computing.  </p><p>Benioff spent a lot of time talking about cloud integration. He noted systems like Twitter, and the benefit if integrating with it which is basically that you get access to information as it happens in real time, and can act on it.  In legacy enterprise applications this is not possible because when these applications were built Twitter did not exist.  It’s a great and important point.  Cloud and particularly SaaS applications make possible for the first time a new level of real time, app to app integration that was not possible with enterprise applications.  Obviously at Boomi this is the core to how we operate, but it was refreshing to hear other people in the SaaS space highlight the critical role integration plays in the evolution of cloud computing.</p><p>And of course because it’s Benioff, you know you’re going to get some good advice and even better quotes.  He even took the time to tweak Oracle chief Larry Ellison.  Here’s a sample of some of my favorite call-outs from the address:</p><p>On recent comments Ellison made about cloud computing:</p><p>“Only 6 months ago Larry made caustic remarks about cloud.  Then, on a recent investor call he says, ‘the key to on demand is on premise, and the key to on premise is on demand.’ It is very Zen.  If you can understand that, then you will understand why the cloud is what it is."</p><p>On why Oracle and others are rushing to embrace the cloud:</p><p>"They don’t have a choice. Their overall enterprise apps revenue has declined, what else will they do?"</p><p>On what SaaS start-ups should do if they are trying to convince large enterprises to turn to the cloud:</p><p>“I think the number one thing is you have to get your customers selling for you.  Customers don't listen to the vendors anymore.  If you can get the gravitas around customers recommending you and referring you, you are golden.  If you can't you are in trouble.”  </p><p>When Om asked how he defines the cloud, Marc went through what he calls the 4 generations of the cloud: </p><ol>
<li>Acknowledged Diane Greene for starting VMware, predicated on the problem of underutilized servers burning way more energy then they needed, and inventing the concept of virtualization to dramatically increase this efficiency.  </li>
<li>Acknoledged Amazon for taking this to the next level and offering a public version of this virtualized environment, allowing you to transfer LAMP stacks into their compute environment and pay for only what you need.</li>
<li>Acknowledged Microsoft launching "aZUNE" (Azure) where you can move .Net applications onto their servers.  </li>
<li>He then refers to Force.com a pure play environment, or "4th generation".  He says this is not just salesforce.com doing this, but also Google with App Engine.  In his opinion, these pure plays offer a much greater base of efficiencies.  As an example he cites salesforce.com's own SFA application, stating that SFA has approx. 60k customers and 2 million users.  In their primary data center they deliver four 9's of availability, and have only 500 servers in it powering all these customers.  He concludes by stating this is possible because you are operating within their managed environment: you get much greater efficiency vs. in amazon where you can run anything regardless of how efficient that application may or may not be.  </li>
</ol>
<p>I’d be interested to hear what else jumped out at folks, or if they heard any interesting conversations in the hall or at the other presentations.  I thought it was a great show with a great group of people, and look forward to participating in future events.</p></div>
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    <feedburner:origLink>http://blogs.boomi.com/bod/2009/06/structure-09-realtime-cloud.html</feedburner:origLink></entry>
    <entry>
        <title>Boomi @ Gluecon</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/boomi/bod/~3/__HCiASdLUk/boomi-gluecon.html" />
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        <id>tag:typepad.com,2003:post-66998719</id>
        <published>2009-05-19T13:52:12-04:00</published>
        <updated>2009-05-19T13:52:12-04:00</updated>
        <summary>Boomi recently attended and presented at the first Gluecon event in Denver, CO. It was a great event, and Eric Norlin did a great job putting it together. As the name implies, the focus is on integration in the web/cloud...</summary>
        <author>
            <name>Rick Nucci</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SaaS Integration" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blogs.boomi.com/bod/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><span style="text-decoration: underline;" />Boomi recently attended and presented at the first <a href="http://www.gluecon.com" target="_blank">Gluecon</a> event in Denver, CO.  It was a great event, and Eric Norlin did a great job putting it together.  As the name implies, the focus is on integration in the web/cloud paradigm, everything from data portability, identity mgmt, cloud integration, etc.</p><p>I had a session, embedded below, that really represents the culmination of the types of conversations Boomi has with both customers of SaaS as well as the providers of the SaaS applications themselves.  Please check it out and let us know what you think!</p><p /><div id="__ss_1459281" style="width: 425px; text-align: left;"><a href="http://www.slideshare.net/Boomi/a-360-degree-view-of-saas-integration?type=powerpoint" style="margin: 12px 0pt 3px; font-family: Helvetica,Arial,Sans-serif; font-style: normal; font-variant: normal; font-weight: normal; font-size: 14px; line-height: normal; font-size-adjust: none; font-stretch: normal; display: block; text-decoration: underline;" title="A 360 Degree View Of SaaS Integration">A 360 Degree View Of SaaS Integration</a><object height="355" style="margin: 0px;" width="425"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=a360degreeviewofsaasintegrationpublic-090519105915-phpapp01&amp;stripped_title=a-360-degree-view-of-saas-integration" /><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><embed allowfullscreen="true" allowscriptaccess="always" height="355" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=a360degreeviewofsaasintegrationpublic-090519105915-phpapp01&amp;stripped_title=a-360-degree-view-of-saas-integration" type="application/x-shockwave-flash" width="425" /></object><div style="font-size: 11px; font-family: tahoma,arial; height: 26px; padding-top: 2px;">View more <a href="http://www.slideshare.net/" style="text-decoration: underline;">presentations</a> from <a href="http://www.slideshare.net/Boomi" style="text-decoration: underline;">Boomi</a>.</div></div><p>Please leave us your comments below.</p><p /><br /><p /></div>
</content>


    <feedburner:origLink>http://blogs.boomi.com/bod/2009/05/boomi-gluecon.html</feedburner:origLink></entry>
    <entry>
        <title>Integration Featured at SaaS Slam 2009 in Boston</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/boomi/bod/~3/L9MaEp6xmxg/integration-featured-at-saas-slam-2009-in-boston.html" />
        <link rel="replies" type="text/html" href="http://blogs.boomi.com/bod/2009/04/integration-featured-at-saas-slam-2009-in-boston.html" thr:count="1" thr:updated="2009-05-01T11:54:49-04:00" />
        <id>tag:typepad.com,2003:post-66151535</id>
        <published>2009-04-29T11:05:00-04:00</published>
        <updated>2009-04-29T11:06:17-04:00</updated>
        <summary>Was in Boston yesterday for the SaaS 2G and Slam 2009 conference which was put on by Software Business. I was there to moderate a panel on integration and how it has become one of the major barriers to SaaS...</summary>
        <author>
            <name>Bob Moul</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blogs.boomi.com/bod/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>Was in Boston yesterday for the <a href="http://www.softwarebusinessonline.com/conf2009/SaaS_SLAM/conf2009_index.php" target="_blank">SaaS 2G and Slam 2009</a> conference which was put on by <a href="http://www.softwarebusinessonline.com/" target="_blank">Software Business</a>.  I was there to moderate a panel on integration and how it has become one of the major barriers to SaaS adoption.  I was really looking forward to the conference because for once integration was being featured as the main event on day one (right after a great keynote presentation by <a href="http://www.linkedin.com/in/marktrang" target="_blank">Mark Trang</a>, director of ISV marketing for salesforce.com on "the seven habits of highly successful SaaS companies").  I joked with the audience that normally when I present on integration at a conference it's at the very end of day two or day three and only the really hardcore integration junkies or people with nowhere else to go attend...  :-)</p>
<p>I was a little concerned at first whether we would be able to fill the 50 minutes with stimulating discussion on integration but I have to say I was pleasantly surprised.  To begin with, we had a very strong panel:  Mark Trang joined us as well as <a href="http://www.xactlycorp.com/company/leadership.php#Christopher" target="_blank">Chris Cabrera</a>, founder and CEO of Xactly, and <a href="http://www.zuora.com/company/zuora-management-team.html" target="_blank">Tien Zhou</a>, founder and CEO of Zuora.  We explored a range of topics from the need for integration, to customer concerns and expectations to strategies for dealing with the integration challenge.</p>
<p>Here are what I thought were some of the more interesting comments/observations from the panel:</p>
<ol>
<li>Integration is a vital and integral part of their applications.  These guys need to connect on average with about 5 applications for a given customer.  Chris said he's had to integrate with as many as 25 applications for one customer.  The ability to do so is expected by end customers. 
<li>A quick informal poll of the audience, by the way, showed that the vast majority were using at least one SaaS application and many were using between two and four. 
<li>Attitudes of SaaS ISVs are dramatically different from their enterprise counterparts when it comes to opening their applications and providing APIs.  The benefits and advantages of being open and accessible far outweigh the concerns such as the potential for competitors to reverse engineer their apps. 
<li>The ability to quickly and easily integrate was unanimously viewed as a competitive advantage. 
<li>There is a trend where SaaS consumers more and more are expecting the SaaS ISV to handle the integration challenge on behalf of the end customer - at least for common use cases - and "bundle" the integration with the application. 
<li>Unanimous agreement that security and privacy concerns have largely dissipated.  By one estimate "it comes up in 2 out of 100 cases now." 
<li>Unanimous agreement that SaaS integration is actually easier than enterprise integration due to the single-instance nature of the apps and better documentation of APIs.  Credit was also given to third-party integration players like Boomi (full disclosure: SFDC and Zuora are customers) who are simplifying integration with SaaS integration platforms. 
<li>Unanimous agreement that we will continue to see a "point solution" approach by SaaS ISVs as opposed to trying to build monolithic suites.  Apps will be focused but deep and rich in functionality and integration will continue to play a vital role in unifying the end user experience. </li>
</li></li></li></li></li></li></li></ol>
<p>In the end, we had to cut the audience Q&amp;A short as we were out of time...  If any readers were there, drop a line and let me know what you thought.</p></div>
</content>


    <feedburner:origLink>http://blogs.boomi.com/bod/2009/04/integration-featured-at-saas-slam-2009-in-boston.html</feedburner:origLink></entry>
    <entry>
        <title>Under the Radar Rocks</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/boomi/bod/~3/rFLs6BX7THQ/under-the-radar-rocks.html" />
        <link rel="replies" type="text/html" href="http://blogs.boomi.com/bod/2009/04/under-the-radar-rocks.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-66146585</id>
        <published>2009-04-29T08:33:35-04:00</published>
        <updated>2009-04-29T08:31:12-04:00</updated>
        <summary>Catching up on expense reports and blog posts but wanted to give a quick shout out to Debbie and Jasmine over at Dealmaker Media for the awesome show they put on last week. Rick and I were in the valley...</summary>
        <author>
            <name>Bob Moul</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blogs.boomi.com/bod/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>Catching up on expense reports and blog posts but wanted to give a quick shout out to Debbie and Jasmine over at <a href="http://www.dealmakermedia.com/index.html" target="_blank">Dealmaker Media</a> for the awesome show they put on last week.  Rick and I were in the valley for a multitude of reasons but among them was attending the <a href="http://www.undertheradarblog.com/" target="_blank">Under the Radar</a> conference held by Dealmaker.  This one-day conference showcases the hottest emerging tech companies and has an impressive track record of presenting companies either obtaining funding and/or being acquired.  This year's theme was "clarifying the cloud."  Great presos by companies such as <a href="http://open.eucalyptus.com/" target="_blank">Eucalyptus</a>, <a href="https://www.cloudkick.com/" target="_blank">CloudKick</a>, <a href="http://heroku.com/" target="_blank">Heroku</a>, and <a href="http://www.twilio.com/">Twilio</a> just to name a few.  Congrats to our friends over at <a href="http://www.zuora.com/index.html" target="_blank">Zuora</a> for winning "best in show."  And Rick did a great job as always giving an update on Boomi (we were in the "grad circle") which you can watch <a href="http://www.undertheradarblog.com/blog/boomi-presents-at-under-the-radar-grad-circle-2009/" target="_blank">here</a>.</p>
<p>I have been to a lot of tech conferences and this show is definitely tops.  If you are a VC or entrepreneur looking to stay current with emerging technologies and companies, this is a must attend event.  Very well run, innovative (e.g. text voting), excellent content, great networking.  There was a great networking reception the night before as well.  One good litmus test: most conferences - even one day conferences, tend to thin out in the late afternoon.  Not this one - full crowd to the end.</p>
<p>So again - kudos to Debbie, Jasmine, Giselle and crew!  </p></div>
</content>


    <feedburner:origLink>http://blogs.boomi.com/bod/2009/04/under-the-radar-rocks.html</feedburner:origLink></entry>
 
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