Multichannel Retail Advice

The best place for the latest retail news, stories, tips, and trends.

Returned Inventory: How to Have the Best Returns Process for Your Business

Written by Justin Press on 22 May 2017

With 89% of American shoppers claiming they would shop again from an online store if treated to a positive returns process, we know that streamlined and hassle-free returns are a great competitive differentiator. For the modern retailer focused on growth, a streamlined returned inventory process should not be an afterthought, but be at the forefront of any growth activities and strategies. So, how do you implement and improve your returns processes without reducing your margins?

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How to Take Your Business Beyond Shop Doors with a Mobile POS

Written by Kenny Johnson on 19 May 2017

Tablet based point of sale is becoming the predominate solution for retail brick and mortar locations. And with good reason! Mobile point of sale hardware is relatively cheap when compared to fixed, proprietary hardware and allows for delightfully designed apps which can be up and running in minutes.

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Insights from Alex Monroe: How to Connect with Today's Customer Expectations

Written by Grainne Shaughnessy on 18 May 2017

Alex Monroe have taken the world of fashion by storm with their handmade, quirky jewellery; sold on their own website, in their London-based flagship boutique and within various retail outlets around the world such as Liberty, John Lewis and Harper’s Emporium.

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Championing Independent Retail with Key Learnings from the BIRA Conference

Written by Beth Motherwell on 15 May 2017

Independent retail is vital to the UK economy and something we are extremely passionate about protecting. That’s why we were delighted to sponsor the BIRA Conference and Awards, celebrating the best of what UK independent retail has to offer. The conference was jam-packed with great retail success stories, tips for the future and reflections on the past. Here are some of our top takeaways from the day.

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Returned Inventory: What do Your Customers Want & What do You Need?

Written by Justin Press on 12 May 2017

When planning for growth, it’s likely that you’re thinking about systems, process and people to deal with an increase in order volumes. Sadly, returns processing is generally an afterthought. This is the same for most modern retailers, who spend limited time thinking about how they can build a straightforward returned inventory process that results in a better experience for both the customer and themselves.

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The Future of Ecommerce: Expert Insights from BigCommerce

Written by Danielle Ricketts on 11 May 2017

When you look at ecommerce statistics like how worldwide ecommerce sales are expected to reach over $4 trillion by 2020, that 80% of Americans have made an online purchase in the last month alone, and how the ecommerce industry continues to grow by 23% year-over-year; it’s hard not to get blown away by how ecommerce dominates the retail industry. That leads to the question of “what does the future of ecommerce really look like?”.

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When it Comes to Retail Innovation, Don't Put the Cart Before the Horse

Written by Derek O'Carroll on 08 May 2017

It's easy to get enticed by the latest news on how artificial intelligence will revolutionize retail or how consumers are clamoring for AR-based mcommerce apps. While it’s smart to follow and track “the future of retail discussions”, it’s just as important to live in the now. SMEs need to ensure their business is running smoothly and profitably before spending capital and resources on touchscreen mirrors in changing rooms.

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When should I make the move to Magento 2?

Written by Phoebe Haig on 04 May 2017

The upgrade to one of the world’s biggest ecommerce platforms Magento, was released at the end of 2015, and whilst uptake to migrate has been positive from the beginning; some retailers are still asking - is it worth it? And when should I make the move? Digital Agency JH, and Magento Enterprise Solution Partners, offer some answers.

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April: In Review 2017

Written by Danielle Ricketts on 02 May 2017

Hello and welcome to April: In Review

March | February | January

Now that we’ve arrived at the beginning of May, we have well and truly left winter behind us. The birds are chirping, the weather is improving and we’re looking forward to seeing lots of spring inspired retail stores. But for now, just sit back, grab your iced tea and read our round-up of the retail news, views and debates that graced computer screens throughout April.

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Spring Cleaning for Your Retail Business: 5 Tips to Help Your Store Shine

Written by Nicole Leinbach Reyhle on 26 April 2017

As Winter quickly passes and Spring slowly comes to life, consumers and retailers alike can look forward to longer days, propped retail doors and new inventory to takeover store shelves. Unlike an official start of a new season on the calendar, however, retailers have the luxury of slowly transitioning into Spring from Winter – allowing them to gradually update their store merchandising, displays, operations and overall store health. Keeping this in mind, aim to refresh and bring renewal to your store along the way as you welcome Spring into your business strategy. To help? Consider these five tips.

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