OpenText Blogs

Customer Experience Management

Tom Leeson 1 week ago

The 4 key capabilities of DAM platforms for manufacturers

In my last blog, I took a look at Digital Asset Management (DAM) and how manufacturers can use this technology to take full advantage of the rich media being created…
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Customer Experience Management

Robert Brennan 2 weeks ago

A beginners guide to establishing a successful testing and optimization program

If you are reading this, chances are you are the lucky individual that’s been chosen to own and champion testing and optimization within your organization. Congratulations, you are about to…
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Business Network

Amy Perry 2 weeks ago

Moving to All IP? Beware of how it will paralyze vital communications

It’s been talked about for a while by many providers, but the end is now most definitely in sight for many provider’s PSTN and ISDN connections. Large public carriers across…
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Digital Transformation

John Notman 2 weeks ago

Information ownership or controlled trust?

In my previous blog I introduced the concept of the ‘outside-in’ model of Identity and Access Management (IAM). It is designed to meet the needs of increasingly extended, collaborative and…
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Enterprise Content Management

Robin Carder 2 weeks ago

OpenText Extended ECM for Salesforce: The missing piece of the jigsaw

If your organization has an ERP system (like SAP® or Oracle®) implemented for certain processes; and you are utilizing Salesforce® within your selling and support teams, then you should probably…
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CEO Blog

Mark Barrenechea 2 weeks ago

OpenText Enfuse® 2018

Information rules the world, and technology like EIM, AI, Robots, and IoT are transforming business on a planetary scale. At the same time, cybercrime and cyberwarfare are also being redefined.…
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Discovery

Dionne Cheong 2 weeks ago

Pillsbury leads the pack integrating AI and Predictive Coding to eDiscovery

Why have law firms and lawyers been so keen to integrate machine learning into their practice? We asked OpenText™ Axcelerate™ customer, Pillsbury Winthrop Shaw Pittman LLP (Pillsbury), an Am Law…
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Cloud

Vladimir Shakhov 2 weeks ago

Partner deep dive: The future of OCR and machine learning

Last week OpenText™ once again welcomed its Partners to our annual deep dive workshop for OpenText Vendor Invoice Management® for SAP® Solutions (VIM) and OpenText Business Center for SAP Solutions (DCP),…
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CEO Blog

Mark Barrenechea 2 weeks ago

Data is for the Good

Data is to a business or to an individual, as blood is to the body. Its foundation: Trust. Banish data, or the trust to protect it, and the world falls…
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Business Network

Greg Horton 2 weeks ago

Extend the reach of your invoice automation solution

As enterprises seek to improve business performance by digitizing transactions with business partners, they frequently invest in an invoice or accounts payable automation system to digitize inbound paper, email and…
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Innovation Tour

Jonathan Beardsley 2 weeks ago

Experience matters at Innovation Tour Munich and London

No, this is not a blog about customer experience. It’s about you, the users of OpenText™ solutions and specifically those of you attending Innovation Tours in London and Munich. User…
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Enterprise Content Management

Lori McKellar 3 weeks ago

Optimism and Opportunity in Life Sciences: Thinking back and looking forward

Never have those words rung as true as today. Constant, ever-accelerating change has become the new normal in every walk of life. For Life Sciences companies, significant changes are impacting…
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Customer Experience Management

Martin Richards 3 weeks ago

Is customer engagement the answer to the ‘existential threat’ facing Utility companies?

Enhanced customer engagement was shown to be the top outcome that UK Utility companies looked for from their digital transformation initiatives. That’s according to research that has just been completed…
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Cloud

Liana Tallarico 3 weeks ago

Our latest collaboration

A little over a month ago, we announced the exciting news that Hightail was acquired by OpenText™, a global leader in Enterprise Information Management (EIM). This news opens many new…
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Information Management

Dionne Cheong 3 weeks ago

Evans & Dixon readies for the future by streamlining their document management with OpenText eDOCS

Is your document management solution scalable to your firm’s future growth? When Evans & Dixon decided to implement a document management system in their Midwest U.S. law firm, almost a…
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Compliance

Charles Choe 3 weeks ago

5 Critical Questions You Need to Ask About Your Sensitive Data

Data privacy regulations, interconnectivity (virtual machines, cloud, IoT, BYOD), and cyber threats are changing the global digital landscape. With this transformation comes inherent risk, and adapting to a data-centric mindset…
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