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	<title>Human-Centered Change and Innovation</title>
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	<description>Keynote Speaker &#38; Futurist - Braden Kelley</description>
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		<title>New CX Leader? Why an Independent Audit Belongs in Your First 90 Days</title>
		<link>https://bradenkelley.com/2026/08/cx-audit-first-90-days/</link>
					<comments>https://bradenkelley.com/2026/08/cx-audit-first-90-days/#respond</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Sat, 29 Aug 2026 01:10:00 +0000</pubDate>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Customer Experience Audit]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=101135</guid>

					<description><![CDATA[by Braden Kelley and Art Inteligencia Walking into a new customer experience role — CX lead, CMO, VP of Customer Success — comes with an unspoken clock. You have a window, usually measured in months rather than years, where you&#8217;re expected to understand what you inherited and start showing you can improve it. Most new [&#8230;]]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">101135</post-id>	</item>
		<item>
		<title>Do You Have Too Many Balls in the Air?</title>
		<link>https://bradenkelley.com/2026/08/continuous-improvement-governance-capacity/</link>
					<comments>https://bradenkelley.com/2026/08/continuous-improvement-governance-capacity/#respond</comments>
		
		<dc:creator><![CDATA[Mike Shipulski]]></dc:creator>
		<pubDate>Fri, 28 Aug 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[productivity]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100975</guid>

					<description><![CDATA[GUEST POST from Mike Shipulski In today’s world of continuous improvement, everything is seen as an opportunity for improvement. The good news is things are improving. But the bad news is without governance and good judgement, things can flip from “lots of opportunity for improvement” to “nothing is good enough.” And when that happens people [&#8230;]]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/08/continuous-improvement-governance-capacity/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100975</post-id>	</item>
		<item>
		<title>2026 Customer Service and CX Trend Predictions</title>
		<link>https://bradenkelley.com/2026/08/5-customer-service-cx-trends-2026/</link>
					<comments>https://bradenkelley.com/2026/08/5-customer-service-cx-trends-2026/#respond</comments>
		
		<dc:creator><![CDATA[Shep Hyken]]></dc:creator>
		<pubDate>Thu, 27 Aug 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Trends]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=101034</guid>

					<description><![CDATA[GUEST POST from Shep Hyken Welcome to my annual article featuring customer service and customer experience (CX) trends and predictions. This year is another two-part article divided into two specific categories. Part One features trends and predictions that have little or nothing to do with AI. It may be that technology, including AI, helps drive [&#8230;]]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/08/5-customer-service-cx-trends-2026/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">101034</post-id>	</item>
		<item>
		<title>The Actual Future of AI</title>
		<link>https://bradenkelley.com/2026/08/future-of-ai-geoffrey-moore/</link>
					<comments>https://bradenkelley.com/2026/08/future-of-ai-geoffrey-moore/#respond</comments>
		
		<dc:creator><![CDATA[Geoffrey Moore]]></dc:creator>
		<pubDate>Wed, 26 Aug 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[Adoption]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<category><![CDATA[context]]></category>
		<category><![CDATA[core]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100970</guid>

					<description><![CDATA[GUEST POST from Geoffrey Moore AI is the number one topic in the boardroom this year, and everybody wants to know how it is going to play out and what that means for their enterprise. Well, it’s not as if we have never seen versions of this movie before. How did the Internet play out? [&#8230;]]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/08/future-of-ai-geoffrey-moore/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100970</post-id>	</item>
		<item>
		<title>Customer Experience Audit for B2B SaaS</title>
		<link>https://bradenkelley.com/2026/08/customer-experience-audit-b2b-saas/</link>
					<comments>https://bradenkelley.com/2026/08/customer-experience-audit-b2b-saas/#respond</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Tue, 25 Aug 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[B2B]]></category>
		<category><![CDATA[Customer Experience Audit]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=101042</guid>

					<description><![CDATA[What Makes This Journey Different by Braden Kelley and Art Inteligencia Most customer experience frameworks are written with a single decision-maker in mind — one person, one moment of dissatisfaction, one chance to leave. B2B SaaS almost never works that way, and an audit approach borrowed from consumer retail will miss most of what actually [&#8230;]]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/08/customer-experience-audit-b2b-saas/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">101042</post-id>	</item>
		<item>
		<title>The Revenue Hiding In Plain Sight</title>
		<link>https://bradenkelley.com/2026/08/revenue-hiding-in-plain-sight/</link>
					<comments>https://bradenkelley.com/2026/08/revenue-hiding-in-plain-sight/#respond</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Mon, 24 Aug 2026 22:36:36 +0000</pubDate>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Customer Experience Risk & Revenue Leakage Diagnostic]]></category>
		<category><![CDATA[CX Revenue Leakage Assessment]]></category>
		<category><![CDATA[revenue leakage]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=101058</guid>

					<description><![CDATA[by Braden Kelley and Art Inteligencia Why your gut already knows something&#8217;s wrong, and how to finally prove it. You&#8217;ve seen it before. The numbers look okay on paper, but something just doesn&#8217;t feel right. Churn is creeping up. Conversions aren&#8217;t where they should be. Your support team is busier than ever. Yet, when you [&#8230;]]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/08/revenue-hiding-in-plain-sight/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">101058</post-id>	</item>
		<item>
		<title>Never Trust a Guru</title>
		<link>https://bradenkelley.com/2026/08/why-business-research-is-flawed/</link>
					<comments>https://bradenkelley.com/2026/08/why-business-research-is-flawed/#respond</comments>
		
		<dc:creator><![CDATA[Greg Satell]]></dc:creator>
		<pubDate>Mon, 24 Aug 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Change]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[business research]]></category>
		<category><![CDATA[gurus]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100964</guid>

					<description><![CDATA[GUEST POST from Greg Satell In 2005 W. Chan Kim and Renée published Blue Ocean Strategy, which found that “blue ocean” launches, those in new categories without competition, far outperformed the shark-infested “red ocean” line extensions that are the norm in the corporate world. It was an immediate hit, selling over 3.5 million copies. Bain [&#8230;]]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/08/why-business-research-is-flawed/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100964</post-id>	</item>
		<item>
		<title>How to Lead Cross-Functional Teams Without Cracking</title>
		<link>https://bradenkelley.com/2026/08/lead-cross-functional-teams/</link>
					<comments>https://bradenkelley.com/2026/08/lead-cross-functional-teams/#respond</comments>
		
		<dc:creator><![CDATA[David Burkus]]></dc:creator>
		<pubDate>Sun, 23 Aug 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[cross-functional]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[teamwork]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100955</guid>

					<description><![CDATA[GUEST POST from David Burkus You’ve just been asked to lead a new team. But here’s the catch: it’s not really your team. It’s a group pulled together from different departments &#8211; sales, marketing, product, maybe even someone from legal whose job seems to be vetoing everything. These aren’t people you hired. They don’t report [&#8230;]]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100955</post-id>	</item>
		<item>
		<title>7 Signs Your Company Needs a Customer Experience Audit</title>
		<link>https://bradenkelley.com/2026/08/signs-you-need-a-customer-experience-audit/</link>
					<comments>https://bradenkelley.com/2026/08/signs-you-need-a-customer-experience-audit/#respond</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Sat, 22 Aug 2026 01:10:00 +0000</pubDate>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Customer Experience Audit]]></category>
		<category><![CDATA[CX Audit]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100948</guid>

					<description><![CDATA[by Braden Kelley and Art Inteligencia Most companies don&#8217;t wake up one day and decide they need a customer experience (CX) audit. They notice something&#8217;s off — a number that won&#8217;t move, a complaint that keeps recurring in slightly different words — and spend months treating the symptom before anyone names the actual problem. If [&#8230;]]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/08/signs-you-need-a-customer-experience-audit/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100948</post-id>	</item>
		<item>
		<title>Do Your Innovation Words Match Your Actions?</title>
		<link>https://bradenkelley.com/2026/08/innovation-learning-objectives-mike-shipulski/</link>
					<comments>https://bradenkelley.com/2026/08/innovation-learning-objectives-mike-shipulski/#respond</comments>
		
		<dc:creator><![CDATA[Mike Shipulski]]></dc:creator>
		<pubDate>Fri, 21 Aug 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[language]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100828</guid>

					<description><![CDATA[GUEST POST from Mike Shipulski Innovation isn’t a thing in itself. Companies need to meet their growth objectives and innovation is the word experts use to describe the practices and behaviors they think will maximize the likelihood of meeting those growth objectives. Innovation is a catchword phrase that has little to no meaning. Don’t ask [&#8230;]]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/08/innovation-learning-objectives-mike-shipulski/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100828</post-id>	</item>
		<item>
		<title>AI&#8217;s Absurd Response to an Absurd Question</title>
		<link>https://bradenkelley.com/2026/08/ai-customer-service-hallucinations-shep-hyken/</link>
					<comments>https://bradenkelley.com/2026/08/ai-customer-service-hallucinations-shep-hyken/#respond</comments>
		
		<dc:creator><![CDATA[Shep Hyken]]></dc:creator>
		<pubDate>Thu, 20 Aug 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100859</guid>

					<description><![CDATA[GUEST POST from Shep Hyken This article answers the question: Can AI be fully trusted to handle customer service issues, and what are the limitations of relying on AI for customer support? As I write this article, I’m at the CX Malaysia conference, where I was the opening speaker, watching Dr. Shreekant Vijaykar of COPC [&#8230;]]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/08/ai-customer-service-hallucinations-shep-hyken/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100859</post-id>	</item>
		<item>
		<title>Is Your AI in the Zone to Win?</title>
		<link>https://bradenkelley.com/2026/08/geoffrey-moore-ai-zone-management-strategy/</link>
					<comments>https://bradenkelley.com/2026/08/geoffrey-moore-ai-zone-management-strategy/#respond</comments>
		
		<dc:creator><![CDATA[Geoffrey Moore]]></dc:creator>
		<pubDate>Wed, 19 Aug 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100851</guid>

					<description><![CDATA[Whether you are catching up, keeping up, getting ahead, and fending off an existential threat, get in the zone! GUEST POST from Geoffrey Moore We’re already almost three years into the modern AI era, and everyone wants to know — What are we doing with AI? The board wants to know, the sales team wants [&#8230;]]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/08/geoffrey-moore-ai-zone-management-strategy/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100851</post-id>	</item>
		<item>
		<title>How Long Does a Customer Experience Audit Take?</title>
		<link>https://bradenkelley.com/2026/08/customer-experience-audit-timeline/</link>
					<comments>https://bradenkelley.com/2026/08/customer-experience-audit-timeline/#respond</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Tue, 18 Aug 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Customer Experience Audit]]></category>
		<category><![CDATA[timeline]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100806</guid>

					<description><![CDATA[A Realistic Timeline by Braden Kelley and Art Inteligencia The honest answer to &#8220;how long will this take&#8221; is almost always more useful than a vague reassurance that it &#8220;won&#8217;t take too long.&#8221; Vagueness here is what makes people hesitate — not the actual time commitment, which is usually more manageable than they expect once [&#8230;]]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/08/customer-experience-audit-timeline/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100806</post-id>	</item>
		<item>
		<title>Time to Finally Kill the Idea of Leaderless Organizations</title>
		<link>https://bradenkelley.com/2026/08/why-leaderless-organizations-fail/</link>
					<comments>https://bradenkelley.com/2026/08/why-leaderless-organizations-fail/#respond</comments>
		
		<dc:creator><![CDATA[Greg Satell]]></dc:creator>
		<pubDate>Mon, 17 Aug 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[collaboration]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[holacracy]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100813</guid>

					<description><![CDATA[GUEST POST from Greg Satell About a decade ago, the management guru Gary Hamel wrote a highly cited article in Harvard Business Review entitled &#8216;First, Let’s Fire All the Managers&#8217;. He analyzed the success of Morningstar, a leading manufacturer of tomato products that operates with a flat management structure and called for other corporations to [&#8230;]]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100813</post-id>	</item>
		<item>
		<title>Unleashing Your Innovation Potential</title>
		<link>https://bradenkelley.com/2026/08/unleash-innovation-potential-thoughtful-dissent/</link>
					<comments>https://bradenkelley.com/2026/08/unleash-innovation-potential-thoughtful-dissent/#respond</comments>
		
		<dc:creator><![CDATA[Janet Sernack ImagineNation]]></dc:creator>
		<pubDate>Sun, 16 Aug 2026 12:00:56 +0000</pubDate>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Psychology]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<category><![CDATA[Business Transformation]]></category>
		<category><![CDATA[change leadership]]></category>
		<category><![CDATA[change management]]></category>
		<category><![CDATA[Creativity]]></category>
		<category><![CDATA[organizational change]]></category>
		<category><![CDATA[psychological safety]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100659</guid>

					<description><![CDATA[Empowering people and teams to redirect their emotional energy towards opening their minds to thoughtful dissent and disagreement allows them to handle hard conversations with constructive and creative intent.]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100659</post-id>	</item>
		<item>
		<title>Customer Experience Audit Checklist</title>
		<link>https://bradenkelley.com/2026/08/customer-experience-audit-checklist/</link>
					<comments>https://bradenkelley.com/2026/08/customer-experience-audit-checklist/#respond</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Sat, 15 Aug 2026 01:10:00 +0000</pubDate>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[CX Audit Checklist]]></category>
		<category><![CDATA[independent auditor]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100780</guid>

					<description><![CDATA[What a Professional Auditor Actually Looks For by Braden Kelley and Art Inteligencia People often picture a customer experience audit as something closer to inspiration than inspection — a few interviews, some good ideas, a workshop. It isn&#8217;t. A real audit runs a specific, repeatable checklist across five activities, and knowing what&#8217;s actually on that [&#8230;]]]></description>
		
					<wfw:commentRss>https://bradenkelley.com/2026/08/customer-experience-audit-checklist/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100780</post-id>	</item>
		<item>
		<title>Mapping the Future with Wardley Maps</title>
		<link>https://bradenkelley.com/2026/08/mapping-future-wardley-maps/</link>
					<comments>https://bradenkelley.com/2026/08/mapping-future-wardley-maps/#respond</comments>
		
		<dc:creator><![CDATA[Mike Shipulski]]></dc:creator>
		<pubDate>Fri, 14 Aug 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Futurology]]></category>
		<category><![CDATA[Wardley Maps]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100618</guid>

					<description><![CDATA[GUEST POST from Mike Shipulski How do you know when it’s time to reinvent your product, service or business model? If you add ten units of energy and you get less in return than last time, it’s time to work in new design space. If improvement in customer goodness (e.g., miles per gallon in a [&#8230;]]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100618</post-id>	</item>
		<item>
		<title>Dead Actors Society</title>
		<link>https://bradenkelley.com/2026/08/ai-actor-likeness-licensing/</link>
					<comments>https://bradenkelley.com/2026/08/ai-actor-likeness-licensing/#respond</comments>
		
		<dc:creator><![CDATA[Art Inteligencia]]></dc:creator>
		<pubDate>Thu, 13 Aug 2026 23:40:48 +0000</pubDate>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[Futurology]]></category>
		<category><![CDATA[actors]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<category><![CDATA[entertainment]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[movies]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100764</guid>

					<description><![CDATA[How AI Synthetic Likenesses, Estate Licensing, and the Experience Economy Are Disrupting the Talent Ecosystem GUEST POST from Art Inteligencia I. Executive Summary &#38; Thesis The Paradigm Shift: Generative AI and real-time neural rendering are fundamentally decoupling an actor’s craft and visual identity from their physical body, availability, and natural lifespan. Cinema is transitioning from [&#8230;]]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">100764</post-id>	</item>
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		<title>Amazon Connect Combines Human Empathy with AI to Redefine Service</title>
		<link>https://bradenkelley.com/2026/08/amazon-connect-ai-customer-service/</link>
					<comments>https://bradenkelley.com/2026/08/amazon-connect-ai-customer-service/#respond</comments>
		
		<dc:creator><![CDATA[Shep Hyken]]></dc:creator>
		<pubDate>Thu, 13 Aug 2026 12:00:00 +0000</pubDate>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[human empathy]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100623</guid>

					<description><![CDATA[GUEST POST from Shep Hyken Will AI replace people? This is a question I’m often asked. In the customer service world, there are many who say AI will replace human-to-human support. It’s been predicted by the world’s most reputable consulting firms. However, executives from some of the largest and most recognizable brands on the planet [&#8230;]]]></description>
		
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		<post-id xmlns="com-wordpress:feed-additions:1">100623</post-id>	</item>
		<item>
		<title>How to Build a Local Value Score Without Starting a Partisan Firefight</title>
		<link>https://bradenkelley.com/2026/08/how-to-build-a-local-value-score/</link>
					<comments>https://bradenkelley.com/2026/08/how-to-build-a-local-value-score/#respond</comments>
		
		<dc:creator><![CDATA[Braden Kelley]]></dc:creator>
		<pubDate>Wed, 12 Aug 2026 22:35:50 +0000</pubDate>
				<category><![CDATA[Finance]]></category>
		<category><![CDATA[Government]]></category>
		<category><![CDATA[Headlines]]></category>
		<category><![CDATA[abuse]]></category>
		<category><![CDATA[citizen advocacy]]></category>
		<category><![CDATA[Corruption]]></category>
		<category><![CDATA[fraud]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[waste]]></category>
		<guid isPermaLink="false">https://bradenkelley.com/?p=100728</guid>

					<description><![CDATA[by Braden Kelley and Art Inteligencia In the first piece in this series, we lit the spark: absolute spending debates rarely move the needle, while peer-relative value, what similar communities achieve per dollar, can. This article opens the instrument. Not the full DIY toolkit yet. The method. The experience architecture. The discipline that turns civic [&#8230;]]]></description>
		
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		<post-id xmlns="com-wordpress:feed-additions:1">100728</post-id>	</item>
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