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	<title>Business Service Management Hub</title>
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	<link>https://www.businessservicemanagementhub.com</link>
	<description>Business Service Management Commentary on IT Service Management, Service Level Management &#38; Performance Management</description>
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		<title>Big Data or Big Brother? Security &#8211; Value Analytics &#8211; Privacy?</title>
		<link>https://www.businessservicemanagementhub.com/2012/10/16/big-data-or-big-brother-security-value-analytics-privacy/</link>
					<comments>https://www.businessservicemanagementhub.com/2012/10/16/big-data-or-big-brother-security-value-analytics-privacy/#respond</comments>
		
		<dc:creator><![CDATA[Michele Hudnall]]></dc:creator>
		<pubDate>Tue, 16 Oct 2012 20:55:35 +0000</pubDate>
				<category><![CDATA[Featured Commentary]]></category>
		<category><![CDATA[Analytics]]></category>
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		<guid isPermaLink="false">http://www.businessservicemanagementhub.com/?p=4379</guid>

					<description><![CDATA[I know I have been quiet for the previous month, I took a little vacation and started becoming more attune to the discussion surrounding data, analytics, security, privacy and the value of our technologically connected world. First we have to rewind to the end of August when I had my first opportunity to discuss and [&#8230;]]]></description>
		
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		<title>Cloud Discussion: Data Privacy, Availability and Performance &#8211; Huff Post Live</title>
		<link>https://www.businessservicemanagementhub.com/2012/10/09/cloud-discussion-data-privacy-availability-and-performance-huff-post-live/</link>
					<comments>https://www.businessservicemanagementhub.com/2012/10/09/cloud-discussion-data-privacy-availability-and-performance-huff-post-live/#respond</comments>
		
		<dc:creator><![CDATA[Michele Hudnall]]></dc:creator>
		<pubDate>Wed, 10 Oct 2012 01:46:22 +0000</pubDate>
				<category><![CDATA[Business Service Management Articles]]></category>
		<category><![CDATA[Availability]]></category>
		<category><![CDATA[Big Data]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[Business Alignment]]></category>
		<category><![CDATA[Business Service Management]]></category>
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		<category><![CDATA[Cloud]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[IT Management]]></category>
		<category><![CDATA[Privacy]]></category>
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		<category><![CDATA[Transformation]]></category>
		<category><![CDATA[Trends]]></category>
		<guid isPermaLink="false">http://www.businessservicemanagementhub.com/?p=4365</guid>

					<description><![CDATA[I had the fantastic opportunity to participate in a live Cloud discussion: Get off my Cloud:  Floating the Risks of Big Data Storage on Huff Post Live during their inaugural week of going live with streaming news and discussions leveraging Google+ Hangouts to bring in live guests. This Cloud and technology thing might be catching on. A longstanding benefit of being [&#8230;]]]></description>
		
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		<title>House Report On Huawei, ZTE Will Pose Security Questions For CIOs &#8211; Wall Street Journal</title>
		<link>https://www.businessservicemanagementhub.com/2012/10/09/house-report-on-huawei-zte-will-pose-security-questions-for-cios-wall-street-journal/</link>
					<comments>https://www.businessservicemanagementhub.com/2012/10/09/house-report-on-huawei-zte-will-pose-security-questions-for-cios-wall-street-journal/#respond</comments>
		
		<dc:creator><![CDATA[Michele Hudnall]]></dc:creator>
		<pubDate>Wed, 10 Oct 2012 01:30:33 +0000</pubDate>
				<category><![CDATA[Business Service Management News]]></category>
		<category><![CDATA[Big Data]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[Business Alignment]]></category>
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		<category><![CDATA[Cloud]]></category>
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		<category><![CDATA[Transformation]]></category>
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		<category><![CDATA[Wall Street Journal]]></category>
		<category><![CDATA[WSJ]]></category>
		<guid isPermaLink="false">http://www.businessservicemanagementhub.com/?p=4353</guid>

					<description><![CDATA[The article suggests that a manufacturer of a cellular device is collaborating for purposes of espionage.  Whether the threat is true or not, it points out the very real requirements to take security and use of data and devices very seriously in our organizations and plan for it appropriately.  The Identity and Access Management market [&#8230;]]]></description>
		
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		<title>Big Brother, Now at the Mall &#8211; Wall Street Journal</title>
		<link>https://www.businessservicemanagementhub.com/2012/10/09/big-brother-now-at-the-mall-wall-street-journal/</link>
					<comments>https://www.businessservicemanagementhub.com/2012/10/09/big-brother-now-at-the-mall-wall-street-journal/#respond</comments>
		
		<dc:creator><![CDATA[Michele Hudnall]]></dc:creator>
		<pubDate>Wed, 10 Oct 2012 01:26:09 +0000</pubDate>
				<category><![CDATA[Business Service Management News]]></category>
		<category><![CDATA[Big Data]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[Business Alignment]]></category>
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		<category><![CDATA[Cloud]]></category>
		<category><![CDATA[Cloud Computing]]></category>
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		<category><![CDATA[Transformation]]></category>
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		<guid isPermaLink="false">http://www.businessservicemanagementhub.com/?p=4350</guid>

					<description><![CDATA[This article discusses how a mall kiosk is using facial recognition software to estimate sex and age to present advertisements to those seeking information.  This is using data to drive value to both the consumer and the retail organizations.  This has been going on for a very long time.  How many rewards cards do you carry [&#8230;]]]></description>
		
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		<title>Healthcare Execs Must Prepare For Big Data &#8211; InformationWeek</title>
		<link>https://www.businessservicemanagementhub.com/2012/10/09/healthcare-execs-must-prepare-for-big-data-informationweek/</link>
					<comments>https://www.businessservicemanagementhub.com/2012/10/09/healthcare-execs-must-prepare-for-big-data-informationweek/#respond</comments>
		
		<dc:creator><![CDATA[Michele Hudnall]]></dc:creator>
		<pubDate>Wed, 10 Oct 2012 01:22:12 +0000</pubDate>
				<category><![CDATA[Business Service Management News]]></category>
		<category><![CDATA[Big Data]]></category>
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		<guid isPermaLink="false">http://www.businessservicemanagementhub.com/?p=4348</guid>

					<description><![CDATA[While on vacation in the local paper, cayCompass.com, there was an article regarding a new healthcare facility and the technology going into it to provide higher levels of healthcare to the residents.  One of the discussion points was doctors using data to better diagnose patients.  Again, the article took the negative side first regarding the &#8220;must use&#8221; the [&#8230;]]]></description>
		
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		<title>Texas School District Reportedly Threatening Students Who Refuse Tracking ID, Can&#8217;t Vote For Homecoming &#8211; Huff Post Live</title>
		<link>https://www.businessservicemanagementhub.com/2012/10/09/texas-school-district-reportedly-threatening-students-who-refuse-tracking-id-cant-vote-for-homecoming-huff-post-live/</link>
					<comments>https://www.businessservicemanagementhub.com/2012/10/09/texas-school-district-reportedly-threatening-students-who-refuse-tracking-id-cant-vote-for-homecoming-huff-post-live/#respond</comments>
		
		<dc:creator><![CDATA[Michele Hudnall]]></dc:creator>
		<pubDate>Wed, 10 Oct 2012 01:18:07 +0000</pubDate>
				<category><![CDATA[Business Service Management News]]></category>
		<category><![CDATA[Big Data]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[Business Alignment]]></category>
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		<category><![CDATA[Cloud Computing Journal]]></category>
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		<category><![CDATA[Transformation]]></category>
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		<guid isPermaLink="false">http://www.businessservicemanagementhub.com/?p=4346</guid>

					<description><![CDATA[There are several technologies that fall into this category.  This article caught my attention as hypes the tracking feature as the initial focus of this technology versus the value it brings to the table.  The crux of the discussion is the embedding of an RFID chip into school ID cards to be used for tracking [&#8230;]]]></description>
		
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		<title>IT Transformation &#8211; Who Does Gartner Show Winning in the $3.6T IT Business? &#8211; Qmunity</title>
		<link>https://www.businessservicemanagementhub.com/2012/08/14/it-transformation-who-does-gartner-show-winning-in-the-3-6t-it-business-qmunity/</link>
					<comments>https://www.businessservicemanagementhub.com/2012/08/14/it-transformation-who-does-gartner-show-winning-in-the-3-6t-it-business-qmunity/#respond</comments>
		
		<dc:creator><![CDATA[Michele Hudnall]]></dc:creator>
		<pubDate>Wed, 15 Aug 2012 00:25:29 +0000</pubDate>
				<category><![CDATA[Business Service Management Articles]]></category>
		<category><![CDATA[Availability]]></category>
		<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[Business Alignment]]></category>
		<category><![CDATA[Business Service Management]]></category>
		<category><![CDATA[CIO]]></category>
		<category><![CDATA[Cloud]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Cost Reduction]]></category>
		<category><![CDATA[Forrester]]></category>
		<category><![CDATA[Gartner]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[IT Management]]></category>
		<category><![CDATA[Service Value]]></category>
		<category><![CDATA[Transformation]]></category>
		<guid isPermaLink="false">http://www.businessservicemanagementhub.com/?p=4333</guid>

					<description><![CDATA[IT Transformation is and has been a hot topic for &#62;20 years. Wow!  I was speaking to one of my analyst friends at Forrester not too long ago and we were chatting about how much waste exists in annual IT spend just &#8220;Keeping the Lights On&#8221; and how these metrics haven&#8217;t changed in &#62;20 years. The answer [&#8230;]]]></description>
		
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		<title>Olympics, Twitter, iTV &#8211; What is Common? HA &#8211; High Availability!</title>
		<link>https://www.businessservicemanagementhub.com/2012/08/03/olympics-twitter-itv-what-is-common-ha-high-availability/</link>
					<comments>https://www.businessservicemanagementhub.com/2012/08/03/olympics-twitter-itv-what-is-common-ha-high-availability/#respond</comments>
		
		<dc:creator><![CDATA[Michele Hudnall]]></dc:creator>
		<pubDate>Fri, 03 Aug 2012 13:14:24 +0000</pubDate>
				<category><![CDATA[Business Service Management Articles]]></category>
		<category><![CDATA[Availability]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[Business Alignment]]></category>
		<category><![CDATA[Business Service Management]]></category>
		<category><![CDATA[IT Management]]></category>
		<category><![CDATA[Monitoring]]></category>
		<category><![CDATA[Performance]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[Service Level]]></category>
		<category><![CDATA[Service Providers]]></category>
		<category><![CDATA[Smart Phones]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Transformation]]></category>
		<guid isPermaLink="false">http://www.businessservicemanagementhub.com/?p=4327</guid>

					<description><![CDATA[I couldn&#8217;t resist this opportunity to discuss high availability, speed to root cause, speed to restoration, security and mission critical services. We sit on the eve of the largest single sporting event that comes around only every 4 years and the recent headlines are, &#8220;Twitter Down 2012:  Service Out for Users Throughout the World&#8221;. I scratched [&#8230;]]]></description>
		
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		<title>Storm Cloud Busting &#8211; Service Enable Your Infrastructure &#8211; Qmunity</title>
		<link>https://www.businessservicemanagementhub.com/2012/07/11/storm-cloud-busting-service-enable-your-infrastructure-qmunity/</link>
					<comments>https://www.businessservicemanagementhub.com/2012/07/11/storm-cloud-busting-service-enable-your-infrastructure-qmunity/#respond</comments>
		
		<dc:creator><![CDATA[Michele Hudnall]]></dc:creator>
		<pubDate>Wed, 11 Jul 2012 20:15:41 +0000</pubDate>
				<category><![CDATA[Business Service Management Articles]]></category>
		<category><![CDATA[Amazon EC2]]></category>
		<category><![CDATA[Availability]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[Business Alignment]]></category>
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		<category><![CDATA[Cloud]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[DR]]></category>
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		<category><![CDATA[Transformation]]></category>
		<guid isPermaLink="false">http://www.businessservicemanagementhub.com/?p=4312</guid>

					<description><![CDATA[I live in the Washington, DC metro area, specifically the 51st state &#8211; Northern VA or better known as NoVA.  Fortunately, I was not affected by the storms and power outages of a couple weeks ago.  However, Amazon and their Ashburn data center once again.  Once again, many of us social media users found the [&#8230;]]]></description>
		
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		<title>Convergence is in the Air or Clouds &#8211; Qmunity</title>
		<link>https://www.businessservicemanagementhub.com/2012/06/29/convergence-is-in-the-air-or-clouds-qmunity/</link>
					<comments>https://www.businessservicemanagementhub.com/2012/06/29/convergence-is-in-the-air-or-clouds-qmunity/#respond</comments>
		
		<dc:creator><![CDATA[Michele Hudnall]]></dc:creator>
		<pubDate>Fri, 29 Jun 2012 16:16:13 +0000</pubDate>
				<category><![CDATA[Business Service Management Articles]]></category>
		<category><![CDATA[Availability]]></category>
		<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[Business Alignment]]></category>
		<category><![CDATA[Business Service Management]]></category>
		<category><![CDATA[CIO]]></category>
		<category><![CDATA[Cloud]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Cost Reduction]]></category>
		<category><![CDATA[Forrester]]></category>
		<category><![CDATA[Gartner]]></category>
		<category><![CDATA[IT Investment]]></category>
		<category><![CDATA[IT Management]]></category>
		<category><![CDATA[IT Management Tools]]></category>
		<category><![CDATA[Outsourcing]]></category>
		<category><![CDATA[Service Level]]></category>
		<category><![CDATA[Service Providers]]></category>
		<category><![CDATA[Service Value]]></category>
		<category><![CDATA[Spending]]></category>
		<category><![CDATA[Transformation]]></category>
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		<guid isPermaLink="false">http://www.businessservicemanagementhub.com/?p=4304</guid>

					<description><![CDATA[I have posted a couple of new posts on NetIQ&#8217;s Qmunity and wanted to share here as well.  IT is under great Transformation to get to Service Brokers who can manage Service Governance.  This is the convergences of Development, Operations and Security functions within IT.  In the first post I discuss the convergence and the second [&#8230;]]]></description>
		
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