“Carlos is extremely knowledgable and well-versed in qualitative and user-centred design methodologies, with an impressive ability to apply these techniques to uncover insights. I had the pleasure of working with Carlos at Symcor where we collaborated on multiple projects. Carlos is empathetic and adept at analyzing information, turning qualitative data into informed insights that would impact the design. I was always in awe of Carlos’ ability to clearly communicate processes and insights to key stakeholders. On top of this, he is a very effective workshop facilitator. He has run multiple workshops which produced valuable insights into the needs of the users while improving alignment between all stakeholders. His knowledge and competence as a design researcher are elevated further by his professionalism and positive attitude! He is an absolute joy to work with and would be an amazing asset to any team. I would most definitely work with Carlos again!”
About
I help design and introduce AI systems that change how work is done, then help teams…
Experience
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Education
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George Brown College
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Post-Graduation Certificate focused on Design Strategy, Design Research, Creative Leadership, and Innovation Management in the context of the North-American market. Awarded as the Best Overall Performance - class of 2019.
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Licenses & Certifications
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PMP (Project Management Professional)
Project Management Institute
Issued ExpiresCredential ID 1234485 -
Publications
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Does content categorization lead to knowledge building? An experiment in a social bookmarking service
Computers in Human Behaviour
Designers of systems with knowledge building purposes (learning platforms, serious games, etc.) are increasingly, sometimes inadvertently, using strategies like collaboration (Wikis), social networking, and Gamification. They aim to engage people and help them evolve their knowledge through several forms of interaction (sharing, commenting, editing, liking, replying, tagging, etc.). Given this scenario, the present work analyzed the impact of a collaborative, tag-based content categorization…
Designers of systems with knowledge building purposes (learning platforms, serious games, etc.) are increasingly, sometimes inadvertently, using strategies like collaboration (Wikis), social networking, and Gamification. They aim to engage people and help them evolve their knowledge through several forms of interaction (sharing, commenting, editing, liking, replying, tagging, etc.). Given this scenario, the present work analyzed the impact of a collaborative, tag-based content categorization mechanism in user’s perception of knowledge building in a social bookmarking service. To achieve this we performed a statistical analysis based on usage log data recorded from the tagging interactions and a post-usage online survey with 84 responses. Although the user interaction with content (tagging) would suggest higher levels of learning, the results showed that the perception of knowledge building is not affected by user participation behavior, and lurkers and posters could equally benefit from the service.
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Patents
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CURATED NOTIFICATIONS FOR THREE-DIMENSIONAL PRINTING
Issued PCT/US2019/029301
A system may filter at least some notifications associated with each of a plurality of unique parts in a cohort of parts for three-dimensional printing based on a cohort-dependent recommendation value. The system calculates a cohort-dependent recommendation value for each notification based on an inverse function of the number of unique parts in the cohort with which each respective notification is associated. The system renders a printable part for display as part of a graphical user interface…
A system may filter at least some notifications associated with each of a plurality of unique parts in a cohort of parts for three-dimensional printing based on a cohort-dependent recommendation value. The system calculates a cohort-dependent recommendation value for each notification based on an inverse function of the number of unique parts in the cohort with which each respective notification is associated. The system renders a printable part for display as part of a graphical user interface along with notifications applicable to the displayed printable part. The system filters the notifications by selecting and/or ordering the notifications based on their respective cohort-dependent recommendation values.
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Projects
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HP CLASP - Cloud Application Services Platform
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An experimental platform that makes services for discrete data center operations available. By leveraging the support for existing APIs and the SDK (software development kit), CLASP users "can write other operations themselves and easily publish in the catalog for later discovery and reuse.”
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Honors & Awards
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Outstanding Technical Achievement Award
IBM
"A transformative and productive Generative AI experience for product teams with watsonx Orchestrate and watsonx.ai."
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Growth Award - 2023
IBM
Acceleration of IBM strategies, sales plays, solutions, and processes.
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Best Overall Performance of the 2019 Design Management class
George Brown College
Awarded as the Best Overall Performance of the 2019 class in the Design Management Program.
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Company’s Best Performances - 2015
Instituto Atlantico
Awarded by colleagues and management team as one of the company’s best performances in 2015.
Languages
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Portuguese
Native or bilingual proficiency
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English
Native or bilingual proficiency
Recommendations received
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LinkedIn User
14 people have recommended Carlos
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