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    <title>Catch me if you can</title>
    <link>http://catchmikey.com</link>
    <description>living, working, being abroad</description>
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      <pubDate>Sun, 04 Dec 2011 19:11:00 -0800</pubDate>
      <title>Cologne won't cover my gluwein breath!</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/K_6ILE1zujs/cologne-wont-cover-my-gluwein-breath</link>
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      <description>&lt;p&gt;
	&lt;p&gt;&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Img_2846-resized" height="1336" src="http://getfile4.posterous.com/getfile/files.posterous.com/temp-2011-12-28/lpkJjBEIxqierHquzxhcfqxlopGmvloevkDcqdAEjgzDuHrhFxfklxesDsdz/IMG_2846-resized.jpg.scaled750.jpg" width="750" /&gt;
&lt;/div&gt;
&lt;/p&gt;
&lt;h2 style="text-align: left;"&gt;Christmas Market 2011 in Cologne&lt;/h2&gt;
&lt;p&gt;6 out of 7 Christmas markets down, countless number of Gluwen cups, a billion homemade cookies and ...I am TKO! (total knock out) or zzzzzz&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;div class='p_embed p_image_embed'&gt;
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&lt;div class='p_see_full_gallery'&gt;&lt;a href="http://catchmikey.com/cologne-wont-cover-my-gluwein-breath"&gt;See the full gallery on Posterous&lt;/a&gt;&lt;/div&gt;
&lt;/div&gt;
&lt;/p&gt;
&lt;p&gt;I had such a lovely weekend thanks to an awesome school friend and of course the little dumpling that accompanied me :) Cologne is a town about 2.5 hrs by train from Amsterdam and is widely known for their Christmas markets. We're talking serious Xmas market here. &amp;nbsp;Not so much of a hidden gem as you will find buses of tourists from The Netherlands, France and Belgium chatting it up all throughout the city.  [...More than 160 stalls offer a large scale of traditional goods and handcrafted gifts. Each one has its own flair. Their sparkling lights and peaceful atmosphere attract millions of visitors from all over the world every year...] Source and Further Reading: &lt;a href="http://www.cologne-tourism.com/whats-on/top-events/christmas-markets.html" title="Cologne Tourism Christmas Market"&gt;Cologne Tourism Christmas Market&lt;/a&gt; Walking around the city for two days and 14 hours, we got a great look of the city. Pretty impressive shopping stores with lots of selection and things I've never seen before. By far, I saw the most pimpest camera ever.&lt;/p&gt;
&lt;p&gt;Holla at your paparazzi. flash!&lt;/p&gt;
&lt;p&gt;&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Media_httpmichaelmiel_gifld" height="342" src="http://getfile4.posterous.com/getfile/files.posterous.com/import-zmxs-djdp/aAyihxfrqjAaclkqwEbCusmAgvddxpAiktAyxHirFcInAwGGcodkotGBxHvE/media_httpmichaelmiel_gIFlD.jpg.scaled750.jpg" width="590" /&gt;
&lt;/div&gt;
[/caption]  &amp;nbsp;  I definitely had my&amp;nbsp;satisfying&amp;nbsp;intake of meat. The Christmas market was filled with so much meat: meat on a stick, meat on a bun, meat inside a blob of&amp;nbsp;sauce...I had a ton of meat! and it was so good. &amp;nbsp;Beef, chicken, fish, pork....all tickling my stomach as I'm sitting on the train back to Amsterdam. &amp;nbsp;Something about over eating and washing it down with Gluwein, hot wine, makes these markets so much fun. &amp;nbsp;I also had my first Glubier (glow beer), which is basically hot beer. &amp;nbsp;After trying, I'm still sticking to the idea that beer should be only served ice cold.&lt;/p&gt;
&lt;p&gt;&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Media_httpmichaelmiel_fcpzg" height="590" src="http://getfile0.posterous.com/getfile/files.posterous.com/import-zmxs-djdp/BFltJqfjBohpHxivryyctsdsddmpeFsksaloirsupCEEGfswllHzCGqgkBxd/media_httpmichaelmiel_fCpzG.jpg.scaled750.jpg" width="331" /&gt;
&lt;/div&gt;
&lt;/p&gt;
&lt;p&gt;&lt;a href="http://michaelmiello.com/wp-content/uploads/2011/12/IMG_2819.jpg"&gt;&lt;/a&gt;The Cologne Cathedral, &lt;em&gt;K&amp;ouml;lner Dom, is&lt;/em&gt;&amp;nbsp;one of the most impressive building that I've seen. &amp;nbsp;Especially after watching the series Pillars of the Earth and learning about how these churches took generations to build, I really find these structures quite remarkable.&lt;/p&gt;
&lt;p&gt;Great Thai restaurant!  Ok so here comes the little business part of me who likes to comment on processes that I like. We ate at a Thai restuarant that was really tasty :) but what really stuck out was the way they were able to serve people with minimal amounts of staff. There was one person responsible for keeping all the tables clean, one person who took orders, and the rest was self-serve. You take your own forks,chopsticks and even serve your own drinks. But for less than 7 euros, you can eat like a champ with some authentic Thai...some more meat!&lt;/p&gt;
	
&lt;/p&gt;

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&lt;/p&gt;&lt;img src="http://feeds.feedburner.com/~r/catchmikey/catch/~4/K_6ILE1zujs" height="1" width="1"/&gt;</description>
      <posterous:author>
        <posterous:userImage>http://files.posterous.com/user_profile_pics/1726221/Screen_Shot_2011-12-28_at_4.34.57_PM.png</posterous:userImage>
        <posterous:profileUrl>http://posterous.com/users/ehaZdbEjfmOsq</posterous:profileUrl>
        <posterous:firstName>Michael</posterous:firstName>
        <posterous:lastName>Miello</posterous:lastName>
        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
      </posterous:author>
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    <item>
      <pubDate>Sun, 20 Nov 2011 22:17:00 -0800</pubDate>
      <title>Spiting fancy wine in Lille like it's my business</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/LUeYlzcXj5M/spiting-fancy-wine-in-lille-like-its-my-busin</link>
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      <description>&lt;p&gt;
	&lt;p&gt;Say what??? Oh yeaaaa, I was spitting 20 euro bottles of wine and cognac from 1990....it felt so wrong, yet so righhh........no, it was probably just dead wrong. When a friend asked me last week if I wanted in on a weekend road trip to Lille, I didn't hesitate for a second.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;div class='p_embed p_image_embed'&gt;
&lt;a href="http://getfile8.posterous.com/getfile/files.posterous.com/temp-2011-12-28/ncqJbuItqJfdgzezGpuFfwzvutcFokwxewbzGjhnkaEcqkoxCjlwatsDkqyy/IMG_2641-resized.JPG.scaled1000.jpg"&gt;&lt;img alt="Img_2641-resized" height="421" src="http://getfile1.posterous.com/getfile/files.posterous.com/temp-2011-12-28/ncqJbuItqJfdgzezGpuFfwzvutcFokwxewbzGjhnkaEcqkoxCjlwatsDkqyy/IMG_2641-resized.JPG.scaled750.jpg" width="750" /&gt;&lt;/a&gt;
&lt;a href="http://getfile9.posterous.com/getfile/files.posterous.com/temp-2011-12-28/qzGmllzCoJjzADlpoGBHbqecflBnaIdtrglinufkowcxxHdvodtHAtkztkzh/IMG_2678-resized.JPG.scaled1000.jpg"&gt;&lt;img alt="Img_2678-resized" height="421" src="http://getfile0.posterous.com/getfile/files.posterous.com/temp-2011-12-28/qzGmllzCoJjzADlpoGBHbqecflBnaIdtrglinufkowcxxHdvodtHAtkztkzh/IMG_2678-resized.JPG.scaled750.jpg" width="750" /&gt;&lt;/a&gt;
&lt;a href="http://getfile6.posterous.com/getfile/files.posterous.com/temp-2011-12-28/ecjqoHzuwGiwygHlkyihyljyAwmxrrJagpdzcatgDBfiFplaqhirmdmGEFzI/IMG_2642-resized.JPG.scaled1000.jpg"&gt;&lt;img alt="Img_2642-resized" height="421" src="http://getfile9.posterous.com/getfile/files.posterous.com/temp-2011-12-28/ecjqoHzuwGiwygHlkyihyljyAwmxrrJagpdzcatgDBfiFplaqhirmdmGEFzI/IMG_2642-resized.JPG.scaled750.jpg" width="750" /&gt;&lt;/a&gt;
&lt;a href="http://getfile0.posterous.com/getfile/files.posterous.com/temp-2011-12-28/AfvlycikkppbinrljtFtqaqGsigzFfnwpjaHAHfiqwhyGrkuGlnjHoEufdyE/IMG_2687-resized.JPG.scaled1000.jpg"&gt;&lt;img alt="Img_2687-resized" height="421" src="http://getfile6.posterous.com/getfile/files.posterous.com/temp-2011-12-28/AfvlycikkppbinrljtFtqaqGsigzFfnwpjaHAHfiqwhyGrkuGlnjHoEufdyE/IMG_2687-resized.JPG.scaled750.jpg" width="750" /&gt;&lt;/a&gt;
&lt;img alt="Img_2713-resized" height="1336" src="http://getfile7.posterous.com/getfile/files.posterous.com/temp-2011-12-28/hAGqgIJzJIyolCfBJvsFyBbJxtgHqmjotorxqlguIvyseAaxBijmnHgGzrGI/IMG_2713-resized.jpg.scaled750.jpg" width="750" /&gt;
&lt;div class='p_see_full_gallery'&gt;&lt;a href="http://catchmikey.com/spiting-fancy-wine-in-lille-like-its-my-busin"&gt;See the full gallery on Posterous&lt;/a&gt;&lt;/div&gt;
&lt;/div&gt;
&lt;/p&gt;
&lt;p&gt;I had the pleasure of being at one of France's largest wine expos called the "Salons des vins des vignerons ind&amp;eacute;pendants" (Independent winery exposition). Eight times a year held in a different cities throughout France, this event gathers several hundreds of wine producers to give them a chance to showcase their unique fermented grapes of oh la la la la! It's freaking huge! There must have been something like 500 different wine brands, each carrying their own assortment of wines and other specialties (red, white, rose and champagne and cognac....and excuse me, need to spit...aperitif, chocolate made with wine, .etc) Where the heck do you begin?&lt;/p&gt;
&lt;p&gt;Bottles up!  As any amateur drinking tourist, clearly shown by my drinking&amp;nbsp;etiquette and accented French, I was thinking about how the heck am I going to try all these wines without getting a lil tipsy? And so I had the chance to do something that I never attempted before. I spit wine like I was spitting sunflower seeds at a baseball game, over and over again. Show me the bucket!  That's right, I was spitting wines and liqueurs that were 50 euros a pop without any hesitation. This was my "goldie popping collar moment", but man did it feel so wrong! I still can't believe I was spitting out some of these out especially in the face of the producer. It felt like I was spitting someone's present right in front of their face.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;The wines that were too spicy...spit.&lt;/li&gt;
&lt;li&gt;Not smooth, spit again.&lt;/li&gt;
&lt;li&gt;Tingle in the mouth....just walk away and don't look back.&lt;/li&gt;
&lt;li&gt;Cognac please...need to cleanse my wine breath&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;I also learned two things!  I can spit out 50 types of some and not get too dizzy, although I was breaking out in little sweats.&amp;nbsp; Not sure if that's b/c of my Asian gene or just because I was nervou&lt;/p&gt;
&lt;p&gt;s spitting in front of the producer.&amp;nbsp; I also learned that the wetness (rain) of seasons truly impacts the taste contained within the grapes.&amp;nbsp; Drier temperatures help the wines taste extra delicious because the grapes are able to extract more flavor.&amp;nbsp; And so that same wines can taste so different when the only difference is production year.&amp;nbsp; I'm no wine connoisseur, but the difference was pretty shocking among some 2008s and 2009s of the same brand.&amp;nbsp; Another hint, 2008 wasn't a great year for french red wines.&amp;nbsp; I'll go for the 2009, a very hot year in France, and give my "pshhhh non merci" to the 2008s unless it's a medal wine, which by the way, I am happily taking home.  A great event filled with laughs and very friendly people. I guess having people come tougher around to toast some wine makes a great social.&lt;/p&gt;
&lt;blockquote class="posterous_short_quote"&gt;
&lt;p&gt;&lt;em&gt;Vive le bon vin! and bottles up! &lt;/em&gt;&lt;/p&gt;
&lt;/blockquote&gt;
&lt;p&gt;&lt;em&gt;&lt;/em&gt; Off to find some mussels!!&lt;/p&gt;

&lt;p&gt;And some random artsy from the city.&lt;/p&gt;
&lt;p&gt;&lt;div class='p_embed p_image_embed'&gt;
&lt;a href="http://getfile9.posterous.com/getfile/files.posterous.com/temp-2011-12-28/JbaHrjscvybEhkHFgjckGiHEqIGsDCxenhbxiHrBBeboqCyGHIFvecwzcwtA/IMG_2699-resized.JPG.scaled1000.jpg"&gt;&lt;img alt="Img_2699-resized" height="563" src="http://getfile2.posterous.com/getfile/files.posterous.com/temp-2011-12-28/JbaHrjscvybEhkHFgjckGiHEqIGsDCxenhbxiHrBBeboqCyGHIFvecwzcwtA/IMG_2699-resized.JPG.scaled750.jpg" width="750" /&gt;&lt;/a&gt;
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&lt;div class='p_see_full_gallery'&gt;&lt;a href="http://catchmikey.com/spiting-fancy-wine-in-lille-like-its-my-busin"&gt;See the full gallery on Posterous&lt;/a&gt;&lt;/div&gt;
&lt;/div&gt;
&lt;/p&gt;
	
&lt;/p&gt;

&lt;p&gt;&lt;a href="http://catchmikey.com/spiting-fancy-wine-in-lille-like-its-my-busin"&gt;Permalink&lt;/a&gt; 

	| &lt;a href="http://catchmikey.com/spiting-fancy-wine-in-lille-like-its-my-busin#comment"&gt;Leave a comment&amp;nbsp;&amp;nbsp;&amp;raquo;&lt;/a&gt;

&lt;/p&gt;&lt;img src="http://feeds.feedburner.com/~r/catchmikey/catch/~4/LUeYlzcXj5M" height="1" width="1"/&gt;</description>
      <posterous:author>
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        <posterous:profileUrl>http://posterous.com/users/ehaZdbEjfmOsq</posterous:profileUrl>
        <posterous:firstName>Michael</posterous:firstName>
        <posterous:lastName>Miello</posterous:lastName>
        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
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    <item>
      <pubDate>Wed, 02 Nov 2011 10:01:00 -0700</pubDate>
      <title>Objects in Nature and Their Ability to Communicate in Business</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/JHvzGe0buw4/objects-in-nature-and-their-ability-to-commun</link>
      <guid isPermaLink="false">http://catchmikey.com/objects-in-nature-and-their-ability-to-commun</guid>
      <description>&lt;p&gt;
	&lt;p&gt;Nature Objects and Ability to Communicate  At my 9-to-5 cube-less cubical, I&amp;rsquo;m putting together a research report on how natural language technology can broaden customer service capabilities on a website, or as the industry would say, "more efficient web self-service".&amp;nbsp; The natural language technology behind the scenes is pretty cool.&amp;nbsp; Get the computer to act more like a human and better customer service can be created.&amp;nbsp; Beyond that, it's just pretty insane that computer getting better at detecting emotion and human intent and able to provide services on an individual basis.&amp;nbsp;&amp;nbsp; My &lt;a href="http://michaelmiello.com/future-of-customer-experience" title="Future of customer experience"&gt;last blog post&lt;/a&gt; had a nice video of how natural language technology could be in the next couple years.&amp;nbsp; See &lt;a href="http://www.youtube.com/watch?v=dmO3gY9Lv74" title="Future of CX by Rightnow"&gt;The Future of CX [video] &lt;/a&gt; The upcoming research will be presented in 3 parts (short paper, presentation and video) and so apart from gathering the analytic results and writing the text, I&amp;rsquo;m also incorporating some visuals that will help illustrate the story.  One of the challenges to using good visuals is using images that can make immediate sense to someone.&amp;nbsp; For example, a picture of a cute baby typically creates laughter. A black and white picture can signify historical reference on one hand or elegance or cleanliness on the other.&amp;nbsp; I've recently noticed that nature and animals themselves can also help communicate information in an entertaining way.&amp;nbsp; Although these images may not automatically trigger an understanding for someone, I think people are able to associate physical attributes of nature within the business world, both for fun and internalizing data.  I wanted to show some examples:&lt;/p&gt;
&lt;h2&gt;Nature showing Pareto Principle&lt;/h2&gt;
&lt;p&gt;Part of the research will be displaying how most common FAQs of a website only provide support to approximately 20-30% of user questions.&amp;nbsp; In retrospect, that means that top FAQ lists are unable to support the majority of customers in a quick fashion.&amp;nbsp; And so this relates to two theoriesPareto&amp;rsquo;s Principal &amp;ndash; also known as the 80-20 rule&lt;/p&gt;
&lt;p&gt;The Pareto principle (also known as the 80-20 rule, the law of the vital few, and the principle of factor sparsity) states that, for many events, roughly 80% of the effects come from 20% of the causes -Wikipedia&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Media_httpmichaelmiel_bhyfb" height="411" src="http://getfile2.posterous.com/getfile/files.posterous.com/import-zmxs-djdp/ucCmBtAhvmJoczIhnqFjrBeuroulDjuznvriAlFuhyIeaavldcjqcHdHmGgl/media_httpmichaelmiel_bhyFB.png.scaled750.png" width="359" /&gt;
&lt;/div&gt;
&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Long tail&lt;/h2&gt;
&lt;p&gt;Long Tail - A long tail distortion will arise with the inclusion of some unusually high (or low) values which increase (decrease) the mean, skewing the distribution to the right -Wikipedia"&lt;/p&gt;
&lt;p&gt;&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Media_httpmichaelmiel_crbqz" height="273" src="http://getfile7.posterous.com/getfile/files.posterous.com/import-zmxs-djdp/DIlEFmihAtcigFslGbmoejtoGcFgazyhIpeHkGGxJgGChwzjzoryjwxCEtwD/media_httpmichaelmiel_CrBqz.png.scaled750.png" width="526" /&gt;
&lt;/div&gt;
&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Growth&lt;/h2&gt;
&lt;p&gt;&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Media_httpmichaelmiel_maycw" height="406" src="http://getfile9.posterous.com/getfile/files.posterous.com/import-zmxs-djdp/reCJdCvmvHrifACjBnEgGqkoocbnyzeeHjIvovdvplezlABIipyiuohwkmIG/media_httpmichaelmiel_mAycw.png.scaled750.png" width="539" /&gt;
&lt;/div&gt;
&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Bell curve - Normal Distribution&lt;/h2&gt;
&lt;p&gt;&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Media_httpmichaelmiel_jimfo" height="433" src="http://getfile6.posterous.com/getfile/files.posterous.com/import-zmxs-djdp/iybvrDcJDGGztCDplEGDIxtniFItsJIIgynlmItufuuxqdqjdykJrqFqvxBj/media_httpmichaelmiel_jImfo.png.scaled750.png" width="563" /&gt;
&lt;/div&gt;
&lt;/p&gt;
	
&lt;/p&gt;

&lt;p&gt;&lt;a href="http://catchmikey.com/objects-in-nature-and-their-ability-to-commun"&gt;Permalink&lt;/a&gt; 

	| &lt;a href="http://catchmikey.com/objects-in-nature-and-their-ability-to-commun#comment"&gt;Leave a comment&amp;nbsp;&amp;nbsp;&amp;raquo;&lt;/a&gt;

&lt;/p&gt;&lt;img src="http://feeds.feedburner.com/~r/catchmikey/catch/~4/JHvzGe0buw4" height="1" width="1"/&gt;</description>
      <posterous:author>
        <posterous:userImage>http://files.posterous.com/user_profile_pics/1726221/Screen_Shot_2011-12-28_at_4.34.57_PM.png</posterous:userImage>
        <posterous:profileUrl>http://posterous.com/users/ehaZdbEjfmOsq</posterous:profileUrl>
        <posterous:firstName>Michael</posterous:firstName>
        <posterous:lastName>Miello</posterous:lastName>
        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
      </posterous:author>
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    <item>
      <pubDate>Thu, 27 Oct 2011 21:36:00 -0700</pubDate>
      <title>Future of customer experience</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/OZ3hVsTAsmE/future-of-customer-experience</link>
      <guid isPermaLink="false">http://catchmikey.com/future-of-customer-experience</guid>
      <description>&lt;p&gt;
	&lt;p&gt;I can just see it now that some of my friends are probably going &amp;ldquo;uhhh Mike, what are you talking about?&amp;rdquo; So I work for a company that focuses on customer experience.&amp;nbsp; It sounds like this weird concept to some of my friends, but it's really simple in that we help companies deliver their services and assistance to their customers in most effective ways.  I particularly focus on online customer experience and have had the opportunity to learn a lot about natural language technology and how this technology can help companies with the customer serving objectives...again, another term that would make my friends ask&lt;/p&gt;
&lt;blockquote class="posterous_short_quote"&gt;
&lt;p&gt;&amp;ldquo;Mike really? What are you on over there in Amsterdam?&amp;rdquo;&lt;/p&gt;
&lt;/blockquote&gt;
&lt;p&gt;Natural language technology is actually used to make computers act more like humans.  Maybe you've seen the new Siri in action on the iPhone 4S.&amp;nbsp; Ask Siri "where is the closest bar?" and it will give you a decent response that's probably even more accurate than a friend's.&amp;nbsp; But rather than explaining what natural language is, the company I'm working for, &lt;a href="http://rightnow.com" title="RightNow Technologies" target="_blank"&gt;RightNow Technologies&lt;/a&gt; (*currently being acquired by &lt;a href="http://www.oracle.com/us/corporate/acquisitions/rightnow/index.html" title="Oracle to acquire RightNow" target="_blank"&gt;Oracle&lt;/a&gt;), just made a video about how natural language technology can be used to create some pretty cool customer experiences that are shopping, looking for information and of course finding that perfect gift for an anniversary.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Look for Pamela at 2:52 to see natural language in action.  Anyhow, this video had me thinking that this type of technology is not so far into the distant future.&amp;nbsp; Who knows who will be serving you in a few years to come.  Pretty cool stuff, hope you enjoy!&lt;/p&gt;
&lt;p&gt;The Future of CX (Customer Experience) envisioned by RightNow.&lt;/p&gt;
&lt;p&gt;&lt;object height="315" width="560"&gt;&lt;param name="movie" value="http://www.youtube.com/v/dmO3gY9Lv74?version=3&amp;amp;hl=en_US" /&gt;&lt;/param&gt;&lt;param name="allowFullScreen" value="true" /&gt;&lt;/param&gt;&lt;param name="allowscriptaccess" value="always" /&gt;&lt;/param&gt;&lt;embed allowfullscreen="true" src="http://www.youtube.com/v/dmO3gY9Lv74?version=3&amp;amp;hl=en_US" allowscriptaccess="always" type="application/x-shockwave-flash" height="315" width="560"&gt;&lt;/embed&gt;&lt;/object&gt;&lt;/p&gt;
	
&lt;/p&gt;

&lt;p&gt;&lt;a href="http://catchmikey.com/future-of-customer-experience"&gt;Permalink&lt;/a&gt; 

	| &lt;a href="http://catchmikey.com/future-of-customer-experience#comment"&gt;Leave a comment&amp;nbsp;&amp;nbsp;&amp;raquo;&lt;/a&gt;

&lt;/p&gt;&lt;img src="http://feeds.feedburner.com/~r/catchmikey/catch/~4/OZ3hVsTAsmE" height="1" width="1"/&gt;</description>
      <posterous:author>
        <posterous:userImage>http://files.posterous.com/user_profile_pics/1726221/Screen_Shot_2011-12-28_at_4.34.57_PM.png</posterous:userImage>
        <posterous:profileUrl>http://posterous.com/users/ehaZdbEjfmOsq</posterous:profileUrl>
        <posterous:firstName>Michael</posterous:firstName>
        <posterous:lastName>Miello</posterous:lastName>
        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
      </posterous:author>
    <feedburner:origLink>http://catchmikey.com/future-of-customer-experience</feedburner:origLink></item>
    <item>
      <pubDate>Sun, 23 Oct 2011 20:16:00 -0700</pubDate>
      <title>Occupy Wall Street Amsterdam</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/9alLrkrph1A/occupy-wall-street-amsterdam</link>
      <guid isPermaLink="false">http://catchmikey.com/occupy-wall-street-amsterdam</guid>
      <description>&lt;p&gt;
	&lt;p&gt;I haven't read much into it, #OWS (&lt;a href="http://occupywallst.org/" title="Occupy Wall Street" target="_blank"&gt;Occupy Wall Street&lt;/a&gt;), most likely because it hasn't been in my face.  ...until today.  In the city center in front of the Amsterdam stock exchange (AEX Index) building, &lt;a href="http://en.wikipedia.org/wiki/Beurs_van_Berlage" title="Beurs van Berlage" target="_blank"&gt;Beurs van Berlage&lt;/a&gt; and across the street from where I first started working when I moved to Amsterdam, I spotted the Wall Street protest. Here's some photos to share, which for me, kinda gives a little more reason for me to read more into this event.  [nggallery id=4]  If you go to the website of Occupy Wall Street &lt;a href="http://occupywallst.org/" title="Occupy Wall Street" target="_blank"&gt;http://occupywallst.org/&lt;/a&gt; you'll find their mantra. A couple things I found very interesting right off the get go:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Occupy Wall Street is leaderless resistance movement&lt;/li&gt;
&lt;li&gt;using the revolutionary &lt;a href="http://en.wikipedia.org/wiki/Arab_Spring"&gt;Arab Spring&lt;/a&gt; tactic to achieve our ends and encourage the use of nonviolence to maximize the safety of all participants.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;iframe allowfullscreen="true" src="http://player.vimeo.com/video/30633070?title=0&amp;amp;byline=0&amp;amp;portrait=0" frameborder="0" height="338" width="601"&gt;&lt;/iframe&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://vimeo.com/30633070" target="_blank"&gt;Occupy Amsterdam: impressie&lt;/a&gt;&amp;nbsp;from &lt;a href="http://vimeo.com/myrthe" target="_blank"&gt;Myrthe Verweij&lt;/a&gt;&amp;nbsp;on &lt;a href="http://vimeo.com" target="_blank"&gt;Vimeo&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;I'm curious what will become of these protest especially being leaderless.&amp;nbsp; And secondly, I found it pretty ironic that Western nations are following tactics recently seen in the Middle East....maybe this is a reason why I don't see so much news media on this topic?&amp;nbsp; A slant maybe?  Anyway, there's a pretty active forum and I found this &lt;a href="http://occupywallst.org/forum/i-protest-because/" title="I protest because" target="_blank"&gt;I protest because...&lt;/a&gt; post on why people protest.&amp;nbsp; The responses are all over the place but it's a good place to start and understand what is becoming of this protest.  &lt;strong&gt;Some responses:&lt;/strong&gt;&lt;/p&gt;
&lt;blockquote&gt;I protest to get laid by chicks who don't shave their underarms  I protest because it is cool and I want my Mac Book Pro paid for by the 1%.  i protest because it is my right as an american to stand up when i see my country being sold and polluted and its people dying in the streets. i am tired of injustice. i am tired of pollution. i am tired of poverty. and i am really tired of war. this is the only way i can see to add my voice to the many saying STOP -- i want a better country -- and a better world will follow  I protest because I am tired of watching friends and family die because they cannot afford medication or health care. I am sickened by watching the lines at the food bank stretch across the road because people can't afford food. I am disgusted by watching good people who work and try to pay their bills being thrown out on the street because they cannot pay their mortgage payment. I am fed up with people not caring about other people and worrying about their own material gains to the exclusion of all else. I am frustrated by being blocked at every turn trying to get people to listen that we need social, political and economic reform. I realize that I am only one person, I cannot change the way the world thinks alone, but together, people who feel like me can make a difference. We can force laws to change, we can make others aware of the basic human condition and the ways that we can improve it. I add my voice here because maybe with one more voice, people will listen.&lt;/blockquote&gt;
	
&lt;/p&gt;

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&lt;/p&gt;&lt;img src="http://feeds.feedburner.com/~r/catchmikey/catch/~4/9alLrkrph1A" height="1" width="1"/&gt;</description>
      <posterous:author>
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        <posterous:firstName>Michael</posterous:firstName>
        <posterous:lastName>Miello</posterous:lastName>
        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
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    <item>
      <pubDate>Thu, 06 Oct 2011 08:05:50 -0700</pubDate>
      <title>Call to action. Thank you for everything Steve</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/H9XZtF7qusw/call-to-action-thank-you-for-everything-steve</link>
      <guid isPermaLink="false">http://catchmikey.com/call-to-action-thank-you-for-everything-steve</guid>
      <description>&lt;p&gt;
	I never had the chance to meet, to shake hands or to describe the impact his creations had on my life.

The passing of Steve Jobs has left a void, an empty feeling.  But his legacy of empowering billions of people, through devices and conversations, will be forever engraved in my mind.

If the best way to honor someone is through actions, then what can, or should we do?

I say to continue toward empowering the billions and empowering the remaining billions.

Thank you Steve.

&lt;iframe allowfullscreen="true" src="http://www.youtube.com/embed/UF8uR6Z6KLc" frameborder="0" height="315" width="420"&gt;&lt;/iframe&gt;
&lt;br /&gt;&lt;div style=""&gt; &lt;strong style="display: block; margin: 12px 0 4px;"&gt;&lt;a href="http://www.slideshare.net/insideview/steve-jobs-inspirational-quotes" title="Steve Jobs Inspirational Quotes" target="_blank"&gt;Steve Jobs Inspirational Quotes&lt;/a&gt;&lt;/strong&gt; &lt;iframe scrolling="no" marginheight="0" marginwidth="0" src="http://www.slideshare.net/slideshow/embed_code/9012822" frameborder="0" height="355" width="425"&gt;&lt;/iframe&gt; &lt;div style="padding: 5px 0 12px;"&gt; View more presentations from &lt;a href="http://www.slideshare.net/insideview" target="_blank"&gt;InsideView&lt;/a&gt; &lt;/div&gt; &lt;/div&gt;

 
	
&lt;/p&gt;

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&lt;/p&gt;&lt;img src="http://feeds.feedburner.com/~r/catchmikey/catch/~4/H9XZtF7qusw" height="1" width="1"/&gt;</description>
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        <posterous:lastName>Miello</posterous:lastName>
        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
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    <item>
      <pubDate>Wed, 31 Aug 2011 07:34:00 -0700</pubDate>
      <title>Pyramid du Louvre Caught At Sunset</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/o-LtJB2_aME/pyramid-du-louvre-caught-at-sunset</link>
      <guid isPermaLink="false">http://catchmikey.com/pyramid-du-louvre-caught-at-sunset</guid>
      <description>&lt;p&gt;
	&lt;p&gt;The sun started sinking from the skies.&amp;nbsp; I gazed around absorbing all the magnificent colors and reflections from the buildings while a man plays the violin.&amp;nbsp; The sunset, the violin...it seems as if they are teaming up to create an unforgettable show that will be a lasting memory for all passing by.&amp;nbsp; Finally the sun falls behind the Pyramid du Louvre.&amp;nbsp; The sun is captured in the glass.&amp;nbsp; And for a handful of minutes, you can't help but stare, because you know that this is one of those moments that are rare.  What a beautiful site from one of the most well known spots in Europe, the Louvre.  Merci a Paris&lt;/p&gt;
&lt;p&gt;&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Img_1965" height="512" src="http://getfile3.posterous.com/getfile/files.posterous.com/temp-2011-12-28/izngbEbHBJoEEHEGFkJzfIpBwpkdapwxprnbskCbesxGfoiIjrhezxreqotD/IMG_1965.JPG.scaled750.jpg" width="287" /&gt;
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&lt;img alt="Img_1968" height="512" src="http://getfile8.posterous.com/getfile/files.posterous.com/temp-2011-12-28/kAFIagwlxHeAEDDaxcdqjalbjfznzqbEmgCntABcFyefktkcvzzgqnIwlyhH/IMG_1968.JPG.scaled750.jpg" width="287" /&gt;
&lt;a href="http://getfile5.posterous.com/getfile/files.posterous.com/temp-2011-12-28/gysrjtDuiaFAqzcGmpFFfvDeregpqccyxttsIeHcfFBDaambsljpjBHBmyjk/IMG_1964.JPG.scaled1000.jpg"&gt;&lt;img alt="Img_1964" height="421" src="http://getfile0.posterous.com/getfile/files.posterous.com/temp-2011-12-28/gysrjtDuiaFAqzcGmpFFfvDeregpqccyxttsIeHcfFBDaambsljpjBHBmyjk/IMG_1964.JPG.scaled750.jpg" width="750" /&gt;&lt;/a&gt;
&lt;a href="http://getfile9.posterous.com/getfile/files.posterous.com/temp-2011-12-28/rehdobdFnHkayelrwomCHAoggzzEdgtlkBvqklfgJtHgBHkooflGkpqIxxIi/IMG_1938.JPG.scaled1000.jpg"&gt;&lt;img alt="Img_1938" height="421" src="http://getfile4.posterous.com/getfile/files.posterous.com/temp-2011-12-28/rehdobdFnHkayelrwomCHAoggzzEdgtlkBvqklfgJtHgBHkooflGkpqIxxIi/IMG_1938.JPG.scaled750.jpg" width="750" /&gt;&lt;/a&gt;
&lt;a href="http://getfile3.posterous.com/getfile/files.posterous.com/temp-2011-12-28/AblGIsEojobnrfJtHEoeycymbeHurCtqJifbBenCczcummCFHcAjcqjxDmzw/IMG_1950.JPG.scaled1000.jpg"&gt;&lt;img alt="Img_1950" height="421" src="http://getfile2.posterous.com/getfile/files.posterous.com/temp-2011-12-28/AblGIsEojobnrfJtHEoeycymbeHurCtqJifbBenCczcummCFHcAjcqjxDmzw/IMG_1950.JPG.scaled750.jpg" width="750" /&gt;&lt;/a&gt;
&lt;img alt="Img_1952" height="512" src="http://getfile5.posterous.com/getfile/files.posterous.com/temp-2011-12-28/JbnJzikaunpAlvhkBlBIFhszJxgAiEzgzifgpinrwvpHwqwaBrHEzJJrgpms/IMG_1952.JPG.scaled750.jpg" width="287" /&gt;
&lt;div class='p_see_full_gallery'&gt;&lt;a href="http://catchmikey.com/pyramid-du-louvre-caught-at-sunset"&gt;See the full gallery on Posterous&lt;/a&gt;&lt;/div&gt;
&lt;/div&gt;
&lt;/p&gt;
	
&lt;/p&gt;

&lt;p&gt;&lt;a href="http://catchmikey.com/pyramid-du-louvre-caught-at-sunset"&gt;Permalink&lt;/a&gt; 

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&lt;/p&gt;&lt;img src="http://feeds.feedburner.com/~r/catchmikey/catch/~4/o-LtJB2_aME" height="1" width="1"/&gt;</description>
      <posterous:author>
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        <posterous:firstName>Michael</posterous:firstName>
        <posterous:lastName>Miello</posterous:lastName>
        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
      </posterous:author>
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    <item>
      <pubDate>Mon, 29 Aug 2011 20:45:34 -0700</pubDate>
      <title>Restaurant Polidor of Woody Allen’s Midnight in Paris</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/DIGox6kBvEc/restaurant-polidor-of-woody-allens-midnight-i</link>
      <guid isPermaLink="false">http://catchmikey.com/restaurant-polidor-of-woody-allens-midnight-i</guid>
      <description>&lt;p&gt;
	If you had to describe French food (or maybe use the word “cuisine” to appear sophisticated like the French as we touring around the Parisian streets), what would you say?  Would you talk about the French foods in a creepy way?  “Oh those freaky frog legs, the uncooked meat called tar-tar, which omg I need to zap in the microwave before eating…  Or would you talk about the elegance, the mouth watering steaks smoothed in savory oh la la sauce that melt ever so slowly in your mouth.  Or how about the tarte tintin (upside down apple pie) served at the perfect temperature for a perfect desert?

Well, I decided to go one step further than food and try to describe the Parisian French restaurant experience I enjoyed over the weekend.
I had the pleasure of touring Paris with a local Parisian.  Not only did I get the chance to see areas of Paris unknown to the average tourist, but I got to eat at a French restaurant and get a real local dining experience.   Named &lt;a href="http://www.polidor.com/" title="Restaurant Polidor" target="_blank"&gt;Restaurant Polidor&lt;/a&gt;, its story began in 1845 and to this day, they don’t accept credit cards, probably one of the cool reasons that Wooden Allen decided to shoot his last film here entitled “&lt;a href="http://www.imdb.com/title/tt1605783/" title="Midnight In Paris" target="_blank"&gt;Midnight in Paris&lt;/a&gt;”.  I haven’t seen the film yet, but eating here has inspired me to hit up the video rentals.

[caption id="" align="alignnone" width="485" caption="If he makes it, the crowd shall come"]&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="" src="http://assets.nydailynews.com/img/2011/05/19/alg_woody-allen-midnight-in-paris.jpg" /&gt;
&lt;/div&gt;
[/caption]
&lt;h3&gt;Chaotic joy&lt;/h3&gt;
You sit down.  It’s crowded.  Apparently Woody Allen’s film boosted recent business to the restaurant as people flock by the masses.  The tables are placed as they would be in a school cafeteria and so you share tables with strangers, but you won’t even care.
The service is amusingly chaotic.  The restaurant is packed with guests, but not with servers.  The waiters/waitresses will avoid eye contact when possible.  Our waiter disappeared and so we asked help from another.  Stress in the air.  Rather than assisting, the waiter lectured us about how we cannot expect help from other waiters because they are too busy.  It almost felt like we did something wrong by asking for service….btw, this lectured occurred twice by two different waiters.  And so you escape from the stressful and head for the toilet only to find that the toilet is a hole in the floor….old school.

But eventually you are served, and enjoy the “local French moment” with your friends.  About 50 euros per person will get you a 3 course meal  with pate, duck, delicious desert and a couple bottles of wine.  And after the first bottle of “vin” (French word for wine) you  forget the chaos.  You look to your friends and realize that this is one of those experiences that you don’t get anywhere, but one that you get in Paris.

...And after we went out in search of our next bar a vin to continue our special night way beyond a Midnight in Paris.

Photo Source:

&lt;a href="http://parisfocus.blogspot.com/2010/03/cremerie-restaurant-polidor-after.html"&gt;http://parisfocus.blogspot.com/2010/03/cremerie-restaurant-polidor-after.html&lt;/a&gt;
	
&lt;/p&gt;

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&lt;/p&gt;&lt;img src="http://feeds.feedburner.com/~r/catchmikey/catch/~4/DIGox6kBvEc" height="1" width="1"/&gt;</description>
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    <item>
      <pubDate>Wed, 24 Aug 2011 22:07:48 -0700</pubDate>
      <title>my writing drug, rain drops</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/QHT-xtNfXeI/my-writing-drug-rain-drops</link>
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      <description>&lt;p&gt;
	Recently I've been working on a new gig at work to write four product summaries. Cool assignment, but funny when thinking about expectations versus how things ran in the past. If I remember correctly, earlier efforts to accomplish the same task took the team 2-3 months. I was given 2 weeks to deliver drafts of all four.
&lt;h2&gt;Rain drops, no dubstep&lt;/h2&gt;
I've tried writing to all types of music.  Even found "Concentration Music" on Spotify....which wasn't so bad. But for some amazing reason, the rain mixed with the dim lights really helped me focus and churn out some paper content.  I was able to finish earlier than anticipated, that I even made a little video to capture the sound....while trying to be a bit of an artsy. I'm definitely no Van Gogh.

note to self: save the dubstep for weekends

&lt;iframe src="http://www.youtube.com/embed/2_y8cb1qeHE" frameborder="0" height="345" width="560"&gt;&lt;/iframe&gt;
	
&lt;/p&gt;

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      <posterous:author>
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        <posterous:firstName>Michael</posterous:firstName>
        <posterous:lastName>Miello</posterous:lastName>
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        <posterous:displayName>Michael Miello</posterous:displayName>
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    <item>
      <pubDate>Sat, 13 Aug 2011 18:09:57 -0700</pubDate>
      <title>Playing with CSS sprite</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/uzaVSMcAKKU/playing-with-css-sprite</link>
      <guid isPermaLink="false">http://catchmikey.com/playing-with-css-sprite</guid>
      <description>&lt;p&gt;
	Not the typical Saturday thing to do, but when it's raining, I might as well try to learn something.

&lt;a href="http://michaelmiello.com/webtest/sprites_test/" title="CSS Sprites Demo" target="_blank"&gt;CSS Sprites Demo&lt;/a&gt;

&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Media_httpmichaelmiel_bafjm" height="119" src="http://getfile5.posterous.com/getfile/files.posterous.com/import-zmxs-djdp/nlditqFCpAHizEknwkAJqiDzphIlEpucjmalniDepHdCuJabmEJqqppbjokd/media_httpmichaelmiel_BaFjm.gif.scaled750.gif" width="280" /&gt;
&lt;/div&gt;


 
	
&lt;/p&gt;

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        <posterous:firstName>Michael</posterous:firstName>
        <posterous:lastName>Miello</posterous:lastName>
        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
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    <item>
      <pubDate>Tue, 19 Jul 2011 23:44:50 -0700</pubDate>
      <title>Which theme is best? SEO or Style centered?</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/s4B90a7pu1s/which-theme-is-best-seo-or-style-centered</link>
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      <description>&lt;p&gt;
	&lt;blockquote class="posterous_short_quote"&gt;
&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Media_httpmichaelmiel_ugrba" height="441" src="http://getfile0.posterous.com/getfile/files.posterous.com/import-zmxs-djdp/ulfEiJxuvnprcCJedxocuyBJwezFymzryGctrugdihvakxnEzCHHiAdEBHmh/media_httpmichaelmiel_ugrBa.jpg.scaled750.jpg" width="322" /&gt;
&lt;/div&gt;
Content is king&lt;/blockquote&gt;
When you're just starting to build your own blog, it becomes very exciting to realize that you can change the look and feel relatively easy.  For beginners, including me being in this categories for several years, you simply search for blog templates that look awesome.  Find one with the best looking designs and colors that match your favorites.  Download, upload, done.  You have a new look and you're excited for 5 minutes until asking yourself, "I wonder if there is something better?"
&lt;blockquote class="posterous_short_quote"&gt;Curiosity killed the cat&lt;/blockquote&gt;
And here is where the dilemma begins.  Shortly after 5 minutes of having a new blog template, you realize that there is a better template, better suiting your needs.  Then you switch.  The next day you realize that the template isn't everything that you hoped for.  And you continue to change....oops, and in the meantime you lose time to write content.

Well I've encountered the same issue, and finally I have decided to call it quits on simply trying to find themes that look the best.  Rather than focusing on which blog template to use based on looks, I've decided to use one based on SEO capacity.  I want a website that will help me share my information on the Internet and help me network with similar minded people.
&lt;h2&gt;Changing Blog Templates is doable&lt;/h2&gt;
A few weeks ago, I had my "ahh huh" moment for 2011.  I realized that I need to be a builder or at least feel that I'm building something.  I think this is a large separation between business minded people, who in my case typically sell the products that builders (programmers) make.  Currently I am working to get myself more acquainted with the programming, technical-oriented side of business.

After doing some semi-intensive web design reading over the past few weeks, meaning HTML and CSS, I've discovered that I actually have the fundamental knowledge to create some decent looking designs!  At least according to my friends.  But honestly speaking, I never knew that modifying the look and feel of templates was so doable.  There is a slight learning curve to understanding what &amp;lt;div&amp;gt; &amp;lt;class="x"&amp;gt; .header p{ } mean, but in two weeks I have been able to put together some small little demo sites and be able to adjust some of the design properties.
&lt;h2&gt;Choose a template that will help you be discovered&lt;/h2&gt;
From now on, I'm going to tell my peers that want to blog to focus on tools that will help being discovered as opposed to design.  I assume people want to create a blog to share stories in the first place, and so having templates that are SEO optimized is going to help locate an audience.  It's so much cooler to share thoughts with an actual audience, so why not try to maximize on this opportunity?

I haven't learned how to make extremely awesome visual effects, yet, but I'm working on it :) slowly but surely, and with the intention of building.
	
&lt;/p&gt;

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        <posterous:displayName>Michael Miello</posterous:displayName>
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      <pubDate>Mon, 23 May 2011 22:28:32 -0700</pubDate>
      <title>Erupt in my Office</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/cPmVCIs_0KI/erupt-in-my-office</link>
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      <description>&lt;p&gt;
	If only someone in the office erupted like the Grimsvötn Volcano, among colleagues.

What would that eruption look like?

&lt;a href="http://wiki.answers.com/Q/Description_of_a_volcano" title="Describe a volcano" target="_blank"&gt;Someone&lt;/a&gt; described a volcano as,
&lt;blockquote class="posterous_short_quote"&gt;Volcanoes are just like very hot hot tubs. They produce magma, ash and lava. Lava can reach 2000F.&lt;/blockquote&gt;
And so if we took each volcanic element and matched them with a personal trait:
&lt;ul&gt;
&lt;li&gt;
&lt;strong&gt;Produce magma (energy core)&lt;/strong&gt; - Volcanoes generate violents amount of energy and heat.  You stand close, and you feel it.&lt;/li&gt;
	&lt;li&gt;
&lt;strong&gt;Ash (far-reaching residue)&lt;/strong&gt; - Towns nearby become covered.  You don't stand close, yet still, you feel it.&lt;/li&gt;
	&lt;li&gt;
&lt;strong&gt;Lava (redefine)&lt;/strong&gt; - New landscapes are born.  Doesn't matter where you stood because now you're standing better.&lt;/li&gt;
&lt;/ul&gt;
If someone in the office were to raise the temperature to 2000F, colleagues are going to feel it, locally and externally.  When the the energy becomes high enough, after gathering heaps of enthusiasm, stronger values and strategic visions will be born.

&lt;h2&gt;So who's ready to turn up the heat?&lt;/h2&gt;

And some amazing video capturing the Iceland Eruptions from Eyjafjallajökull last year.  Wonder if we'll see the same for Grimsvötn

&lt;iframe src="http://player.vimeo.com/video/11673745?title=0&amp;amp;byline=0&amp;amp;portrait=0" frameborder="0" height="268" width="536"&gt;&lt;/iframe&gt;&lt;p&gt;&lt;a href="http://vimeo.com/11673745"&gt;Iceland, Eyjafjallajökull - May 1st and 2nd, 2010&lt;/a&gt; from &lt;a href="http://vimeo.com/sstieg"&gt;Sean Stiegemeier&lt;/a&gt; on &lt;a href="http://vimeo.com"&gt;Vimeo&lt;/a&gt;.&lt;/p&gt;
	
&lt;/p&gt;

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        <posterous:firstName>Michael</posterous:firstName>
        <posterous:lastName>Miello</posterous:lastName>
        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
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      <pubDate>Sun, 22 May 2011 10:39:33 -0700</pubDate>
      <title>Ecommerce is all F'd up</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/6d19rONQEEE/ecommerce-is-all-fd-up</link>
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      <description>&lt;p&gt;
	[dropcap]B[/dropcap]efore buying a product, do you look for user, product reviews?  Heck, I always refer my friends to Youtube to get some product insight before buying.  And with Facebook's sharing abilities, my friends are sharing some cool products that I never was able to discover through my own research.
&lt;h2&gt;Ecommerce is getting F'd, intentionally&lt;/h2&gt;
When online payments became possible, e-commerce was born.  The difficulty has consistently been getting people to your site and buying.  Which explains the reason that traditional sales pitches to ecommerce pains/targets remain as:
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Increase online revenue / conversion&lt;/strong&gt;&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Increase traffic (visibility) to your site&lt;/strong&gt;&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Ensure that "little Johnny" is able to understand the shopping cart functionalities (and actually buy something)&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
And so the idea of "viral" was created.  Make something spreadable, shareable...and you have become a marketing genius.  Maybe close to this guy, Seth Godin.

&lt;iframe allowfullscreen="true" src="http://www.youtube.com/embed/xBIVlM435Zg" frameborder="0" height="349" width="560"&gt;&lt;/iframe&gt;

That's where Facebook has found their fame with companies.  They offer the communication platform that allows people to share products, &lt;em&gt;aggressively&lt;/em&gt;.  People who feel they have possess possess knowledge that others don't...watch out poke-a-thon and your wall.  It's going to get painted!  Done effectively, a company's marketing department has just created a new "flu" about to affect millions.
&lt;h2&gt;Facebook is the game changer&lt;/h2&gt;
&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Media_httpmichaelmiel_duaon" height="153" src="http://getfile1.posterous.com/getfile/files.posterous.com/import-zmxs-djdp/vetEDErsCEkoxHocuiptBnmiAHevrlHxGhyGoEbzGBJuCtHmtwfGJhFvBJmx/media_httpmichaelmiel_Duaon.jpg.scaled750.jpg" width="300" /&gt;
&lt;/div&gt;
We all become more willing to buy when treated with exceptional care.  Why? Because it's rare.

And that's where I feel Facebook, social networks are going to win with companies.  Ecommerce departments can opt in to devoting more time communicating with customers on social networks in very personal manner and , in turn, have positive reviews about the company visible throughout social networks and spread to friends and family.  We all like to spread good experiences to people we trust or share relationships.

And sometimes we buy things for the mere fact that we know a friend who has it enjoys it.

But unlike the tradional ecommerce approach, I wonder about Fcommerce.  Should the bottom line conversations about generating more revenue and deflecting costs to help "little Johnny" continue to be at the forefront.  Or should the sales pitch change...less about bottom line because we all know that's the obvious duhhhh of business.  Maybe the sales pitch should evolve to something fresh of the sort:
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Add 50 million consumers (specific to your product) to your sales department&lt;/strong&gt;&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Create the deadliest Virus the internet has sold&lt;/strong&gt;&lt;/li&gt;
	&lt;li&gt;&lt;strong&gt;Become the most friendliest company on Facebook&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
Go to social media events, and the latest questions is, "How do I sell through Facebook?"  Applications/tools already exist to achieve good fcommerce business:  shopping cart, spotting social network trends, providing customer care, promotional activities

Here's a &lt;a href="http://econsultancy.com/uk/blog/7540-101-f-commerce-examples" title="Fcommerce List of Examples" target="_blank"&gt;list of larger companies&lt;/a&gt; doing some Facebook commerce to get started, which is translating into a multibillion dollar industry.
	
&lt;/p&gt;

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        <posterous:firstName>Michael</posterous:firstName>
        <posterous:lastName>Miello</posterous:lastName>
        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
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      <pubDate>Tue, 17 May 2011 21:22:43 -0700</pubDate>
      <title>Numbers produce the wrong numbers</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/qZBofb_reVc/numbers-produce-the-wrong-numbers</link>
      <guid isPermaLink="false">http://catchmikey.com/numbers-produce-the-wrong-numbers</guid>
      <description>&lt;p&gt;
	[dropcap style="font-size: 60px; color: #9b9b9b;"] S [/dropcap]everal people around me claim that generating business is based on numbers.  Reach as many prospects as possible, get a 2% success rate…and &lt;em&gt;carpe diem&lt;/em&gt;!  singing "I'm a hustler, I'm on a boat, now where's my promotion?" Btw does Generation Y even use this expression because I never noticed until I entered the corporate office.

And companies keep singing "numbers".  Heck, several continue to &lt;a href="http://www.customerthink.com/blog/spam_works" title="Spam works" target="_blank"&gt; SPAM away because it works&lt;/a&gt; despite being annoying and is very cheap to accomplish.  And from what I hear, several bizdev individuals are patted on the back simply for speaking of HUGE numbers as opposed to quality.  Maybe it sounds more impressive to say you reached out to thousands of potential customers as opposed to just a handful highly-qualified leads.

&lt;strong&gt;...my a$$&lt;/strong&gt;
&lt;h2&gt;Wasted Energy Not Spent on the Target&lt;/h2&gt;
&lt;blockquote class="posterous_short_quote"&gt;It's like getting your entire back scratched except the one spot that acutally itches...annoying!&lt;/blockquote&gt;
Problem I have with the numbers approach is that you end up spending some much time on failure.  2% of success means failing 98% of the time.  I wonder if executives heard, "Hey boss! I just failed 98%...where's my boat?"

&lt;strong&gt;...kick my a$$&lt;/strong&gt;
&lt;h2&gt;Business = Relationships = Friendships&lt;/h2&gt;
Most will prefer to separate work from pleasure, although I ask why since work is such a significant part of life.

If I am ever persuaded to buy something I don't immediately need, it's generally because the seller made me feel good, smile and had me understand how the product will assist in whatever I need.  Kinda like a friend would.  Now switch roles and you are the seller for your company.  If you have time research, get to know about your prospect by using various social media websites like &lt;a href="http://linkedin.com" title="LinkedIn" target="_blank"&gt;LinkedIn&lt;/a&gt;, &lt;a href="http://twitter.com" title="Twitter" target="_blank"&gt;Twitter&lt;/a&gt;, and blog posts on the individual or company. &lt;a href="http://www.customerthink.com/blog/how_to_become_a_b2b_lead_generation_master" title="B2B lead master" target="_blank"&gt;Here's&lt;/a&gt; a nice list of advice that can apply to all sellers.

I like the one-to-one marketing approach because it's personal, it creates trust....AND for goodness sakes, spending 98% of the time trying to become more engaged with one or a couple prospects is so much more fulfilling.

I spoke with some Egyptian executives and we started talking about the political situation over there and how it impacted the company.  I discovered that a department has recently been reorganized and somewhat chaotic.  Putting business aside for a moment to talk about the current situation there, we shared a nice conversation and warranted me to warmly introduce some product offerings.

...and that was fun!

Respect for one another.

 
	
&lt;/p&gt;

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        <posterous:lastName>Miello</posterous:lastName>
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        <posterous:displayName>Michael Miello</posterous:displayName>
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      <pubDate>Mon, 16 May 2011 22:01:45 -0700</pubDate>
      <title>Reality Hits and You are a Globetrotter</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/Qti011x03X4/reality-hits-and-you-are-a-globetrotter</link>
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      <description>&lt;p&gt;
	&lt;h2&gt;Who's a globetrotter?&lt;/h2&gt;
If you're sports fan from the States, you might refer the incredibly talents basketball stars "Harlem Globetrotters"  (btw...The city in New York, Harlem, &lt;a href="http://www.newyorkwelcome.net/monuments/harlem.htm" title="Harlem originates from The Netherlands" target="_blank"&gt;actually originates from The Netherlands&lt;/a&gt;).

If you look on Google, then a &lt;a href="http://www.google.com/search?sclient=psy&amp;amp;hl=en&amp;amp;safe=off&amp;amp;source=hp&amp;amp;q=define+globetrotter&amp;amp;btnG=Search" title="Google's Definition of Globetrotter" target="_blank"&gt;globetrotter&lt;/a&gt; is someone traveling a lot to several locations.

If you ask students, some may refer to a cool person absorbing the various surrounding cultures to gain a better understanding of the world's people and events.

Ask businessmen (or women), and you'll probably hear something like being a front-line member of a company targeting global share or market domination.
&lt;h2&gt;Now the Funny Coincidence&lt;/h2&gt;
I met a fellow American over the weekend while playing basketball.  We talked about how cool it is living in Europe because it's so easy to travel to several countries.  Both of us are businessmen, but business aside, we were playing with people coming from Greece, China, Sweden, Spain and telling stories about each of our homelands....typically we would have at least 8 different countries representing our weekly games.

Just playing one single game of basketball, I was able to ask people from respective countries about:
&lt;ul&gt;
&lt;li&gt;How are the people of Greece handling the debt issue?&lt;/li&gt;
	&lt;li&gt;How is creativity and "breaking conventional wisdom" taught in China versus the Western World?&lt;/li&gt;
	&lt;li&gt;The public education system in Sweden, which has one of the best financial aid programs worldwide.  Did you know Sweden is one of the tops countries at exporting culture?  Music is a top 5 export of the entire country!&lt;/li&gt;
&lt;/ul&gt;
Smiling at each other, I looked at the fellow American and said, "You can't get this at home."  The chance of playing a simple game with people from all over.

Btw...I had to throw this in after mentioning the Harlem Globetrotters
&lt;iframe allowfullscreen="true" src="http://www.youtube.com/embed/l7QIn7eipNs" frameborder="0" height="349" width="425"&gt;&lt;/iframe&gt;
	
&lt;/p&gt;

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&lt;/p&gt;&lt;img src="http://feeds.feedburner.com/~r/catchmikey/catch/~4/Qti011x03X4" height="1" width="1"/&gt;</description>
      <posterous:author>
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        <posterous:firstName>Michael</posterous:firstName>
        <posterous:lastName>Miello</posterous:lastName>
        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
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    <item>
      <pubDate>Mon, 16 May 2011 07:18:47 -0700</pubDate>
      <title>Thor | Sexy Arrogance to Sexy Humbleness</title>
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      <description>&lt;p&gt;
	Over the weekend, I saw the movie Thor...in 3D.  A fun film if you like Transformers or movies with action heroes, comedy and &lt;strong&gt;BIG&lt;/strong&gt; muscles.  I bet 10% of the guys watching the film will mostly likely head to the gym in the next day or two after listening to the girls whistle during the film....Yes, they whistle!  And yes, I part of that 10%.  Btw, a great soundtrack that I listen regularly on Spotify.
&lt;h3&gt;My Summary of Thor's Adventure&lt;/h3&gt;
Overall, I liked the film.  Thor starts as an arrogant prick.  His father whoops his butt, takes his magic, and kicks him out of the house for being cocky.  Thor cries for being unable to pick up his hammer.  Natelie Portman (I refer to her real name because I like her!!) uses her magical Harvard spells to get Thor to act less of a stubborn dweeb.  Thor learns the virtues of a leader through interacting with Earthlings in Nevada (my Las Vegas vacation on my mind!!) and eventually saves the day so that he and his friends can once again ride white horses even though their civilization is probably 1000 years advanced in technology.  Does that about sum up the movie for others that saw it?
&lt;h3&gt;Humbleness is the New Sexy&lt;/h3&gt;
[caption id="attachment_1410" align="alignright" width="364" caption="Leaders are superheroes to those around him or her"]&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Media_httpmichaelmiel_qjtdq" height="319" src="http://getfile9.posterous.com/getfile/files.posterous.com/import-zmxs-djdp/qeBjfkgjukdeBIoqnrqpjAuFbJJxlsipplsEeFoahyidqfetszEaBAuasrEk/media_httpmichaelmiel_qJtDq.png.scaled750.png" width="364" /&gt;
&lt;/div&gt;
[/caption]

If an action hero movie teaches a moral,  then for me this one is about leaders being humble toward others.  A leader will naturally emerge within a group of people.  And what if that person is you?  Will you make decisions that are going to have the biggest impact on yourself or for the people around you?  What is the difference between a good decision and a great one?  One decision may bring you more wealth, but will you consider how it will affect others for the better?

I'm reading a book about &lt;a href="http://www.amazon.com/gp/product/1403975817/ref=as_li_qf_sp_asin_il?ie=UTF8&amp;amp;tag=catmik-20&amp;amp;linkCode=as2&amp;amp;camp=217145&amp;amp;creative=399349&amp;amp;creativeASIN=1403975817" title="Purpose by Nikos Mourkogiannis" target="_blank"&gt;Purpose&lt;/a&gt;.  The leaders of successful companies don't get the title of "greatness" because of being the richest, but rather because they have a ultimate passion to push a visionary idea, to create a movement of some sort, and to take care of the ones he/she guides.  To accomplish this, a leader's decisions must resonate within his or her people in such a way that people will strive to do more than humanly possible.  That's why I admire the great sports stars or any leader that plays injured.  They become selfish-less.  They are driven by the notion that their actions are not only best for themselves, but for the team.

And when this occurs, a real superhero arises.
&lt;p style="text-align: left;"&gt;&lt;a href="http://www.amazon.com/gp/product/1403975817/ref=as_li_qf_sp_asin_il?ie=UTF8&amp;amp;tag=catmik-20&amp;amp;linkCode=as2&amp;amp;camp=217145&amp;amp;creative=399349&amp;amp;creativeASIN=1403975817"&gt;&lt;span style="color: #000000;"&gt;[box type="info"]&lt;/span&gt;&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Media_httpwsassocamaz_wessm" height="160" src="http://getfile8.posterous.com/getfile/files.posterous.com/import-zmxs-djdp/wFuGenqbDyAezpbrAwAEnwvIahwtepdxllklkIfyIsqzcbtqFpuvyqnisJxp/media_httpwsassocamaz_wessm.jpg.scaled750.jpg" width="106" /&gt;
&lt;/div&gt;
&lt;/a&gt;&lt;div class='p_embed p_image_embed'&gt;
&lt;img alt="Media_httpwwwassocama_rkgjj" height="1" src="http://getfile8.posterous.com/getfile/files.posterous.com/import-zmxs-djdp/uxkgEEhFfquahdJiJGEAIwmiGfIHmCtrznGIebFlwpdDaBHFziFazfrrCrfx/media_httpwwwassocama_rkGjJ.jpg.scaled750.jpg" width="1" /&gt;
&lt;/div&gt;
 This is the book I'm reading.  Nikos Mourkogiannis is considered one of the world’s leading experts in the field of Strategic Leadership.  I was recommended to this book from the &lt;a href="http://personalmba.com/best-business-books/" title="Personal MBA Reading List" target="_blank"&gt;Personal MBA reading list&lt;/a&gt;[/box]&lt;/p&gt;
	
&lt;/p&gt;

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&lt;/p&gt;&lt;img src="http://feeds.feedburner.com/~r/catchmikey/catch/~4/eyRK3iWJX88" height="1" width="1"/&gt;</description>
      <posterous:author>
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        <posterous:firstName>Michael</posterous:firstName>
        <posterous:lastName>Miello</posterous:lastName>
        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
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    <item>
      <pubDate>Thu, 12 May 2011 21:23:04 -0700</pubDate>
      <title>High Speed Painting</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/z61pVA_5hBA/high-speed-painting</link>
      <guid isPermaLink="false">http://catchmikey.com/high-speed-painting</guid>
      <description>&lt;p&gt;
	Zheng needed to finish painting her kitchen and so I helped her out.  Notice the little advertising I did for our Queen's Day project :)  &lt;a href="http://flrtee.com" target="_blank"&gt;The Flrtee Project&lt;/a&gt;
	
&lt;/p&gt;

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&lt;/p&gt;&lt;img src="http://feeds.feedburner.com/~r/catchmikey/catch/~4/z61pVA_5hBA" height="1" width="1"/&gt;</description>
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        <posterous:firstName>Michael</posterous:firstName>
        <posterous:lastName>Miello</posterous:lastName>
        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
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    <item>
      <pubDate>Thu, 12 May 2011 20:53:35 -0700</pubDate>
      <title>Gaijin on the Block</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/HfgguGI2zBA/gaijin-on-the-block</link>
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      <description>&lt;p&gt;
	haha this is my classic.  This is one of the first videos that I made with imovie which was in 2005.  My first glimmer hope of becoming a rapper...or at least having fun editing videos.

This was when I was in Okazaki, Japan.  I stayed here for 3 months discovering the complexity of the Japanese language as well as the amazing fun times of karaoke.

This was my attempt of remaking a song that I thought was kinda cool at the time.  Times sure change :) and make me laugh when looking back.

 
&lt;a href="http://www.dailymotion.com/video/x231le_boyz-n-da-hood-dem-boyz_music" target="_blank"&gt;Boyz N Da Hood  Dem Boyz&lt;/a&gt; &lt;em&gt;door  &lt;a href="http://www.dailymotion.com/jujucalisious" target="_blank"&gt;jujucalisious&lt;/a&gt;&lt;/em&gt;
	
&lt;/p&gt;

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&lt;/p&gt;&lt;img src="http://feeds.feedburner.com/~r/catchmikey/catch/~4/HfgguGI2zBA" height="1" width="1"/&gt;</description>
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        <posterous:nickName>catchmikey</posterous:nickName>
        <posterous:displayName>Michael Miello</posterous:displayName>
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    <item>
      <pubDate>Thu, 12 May 2011 20:29:09 -0700</pubDate>
      <title>Photo Booth Video to Youtube</title>
      <link>http://feedproxy.google.com/~r/catchmikey/catch/~3/1qJor7VbUX8/photo-booth-video-to-youtube</link>
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      <description>&lt;p&gt;
	I wanted to get my friends more active with making some videos and so I tried making this tutorial to show them how easy it is to create and publish a video with Photo Booth and Youtube.
 
&lt;iframe allowfullscreen="true" src="http://www.youtube.com/embed/_v7jXgJVjY8" frameborder="0" height="349" width="560"&gt;&lt;/iframe&gt;
	
&lt;/p&gt;

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&lt;/p&gt;&lt;img src="http://feeds.feedburner.com/~r/catchmikey/catch/~4/1qJor7VbUX8" height="1" width="1"/&gt;</description>
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    <item>
      <pubDate>Thu, 12 May 2011 15:32:14 -0700</pubDate>
      <title>Raising Money for Japan Relief Efforts by Selling Shirts</title>
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      <description>&lt;p&gt;
	
	
&lt;/p&gt;

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