Is there any easy way to post a series of pictures?
Yes! On the Photos tab, you can select multiple photos at once to upload to the site.

Will this webinar be recorded for users who cannot attend?
Unfortunately, this webinar is not being recorded, however, we are producing a similar webinar that will be placed on our website later this week.

Does ChapterWeb integrate with National for member and hours sharing?
ChapterWeb does not currently connect to NCL National's web site to automatically transfer information. However, we do offer reports to make the data copying process very efficient.

If there is a sign up that requires the person to sign up for the entire week, how would you list that on the calendar?  If you set it up as a repeating event, the system will allow different people sign up under the other days displayed on the calendar.
Events are currently only single day events, so you cant have a week-long event. However, if you create, for example, the first event and repeat it through the week, it will allow users to sign up for each day independently.

Is it easy to customize the wording for the big/sis, lil sis if don't use for something else?
Yes! ChapterWeb is very flexible and we can change verbiage or remove fields that are not needed.

How much space is available to each chapter to store documents and photos?
All chapters are given 1GB of disk space included in ChapterWeb, and we have more storage available if needed on a per-chapter basis.

Can you easily add more menu options to the top menu bar?  For example, our chapter runs a Thrift Shop and we would want a menu option for that.
Yes, we can customize the main site navigation on a per-chapter basis

You mentioned the ability to customize our hours screen. How would we go about doing that?
You'll want to put in a support request to: support@chapterweb.net. We can go from there to get your customizations scheduled and put into place.

Q: Can we get description of access for each role?

A: You can find a description of roles on our support site at: http://everything.chapterweb.net/archive/2009/04/what-are-member-roles.html

Q: Can we add exception reporting on hours?  Example: Show entries exceeding hours permitted by philanthropy or league activity
A: We do offer customizations to reports. You can email us at support@chapterweb.net to get more information and let us know what you are looking to achieve.

Q: Will ChapterWeb be able to add a second tier for file folders?

A: ChapterWeb currently supports sub-folders for Files. You'll want to check your Settings page to make sure this is enabled. You can also follow our how to guide to get this set up for your chapter.

Q: Is there ability to upload from excel.  Example of NCL provisional profile information?

A: Currently, we do not offer an Excel import feature however we are looking at adding this feature in the future for importing member information

Q: Can you link a document from your files to a calendar event?  for example a permission form from a Philanthropy?

 A: No, you cannot link from the calendar at this time. You can direct them to the Files area, where they'll be able to download the files from the website directly. 

Q: How do you change the status for a group of people?  ie change from Provisionals to Active status all at the same time instead of individually?

A: To batch change a Status for a group of people, go into your Members tab and then into "Statuses." Select "List Users" next to the status you wish to change, check the box next to each person whose status you'd like to change, and then select "Move Members." Select the new status, and you are done! 

Q: Can you paste clip-art into calendar entries?
A: You cannot paste images or clip art into calendar descriptions.

Q: How do you add a new album with a new name that is not listed under albums?

A: To add a new album, there is a 'New Album' link in the upper-right portion of the photos screen.

Q: Is this webinar being recorded such that you could send us a link to replay after the call?

A: This webinar is not being recorded, but we are creating a similar webinar that will be posted on our support site later this week.

Q: On the reports tab, are the Calendar Signup Report & Standards Comparison Report standard or are they a customized request for some Chapters?

A: These are standard reports, but we also have the ability to customize reports per-chapter as well as create new reports.

Q: How do I add a photo to member profile?

A: Once you open the Members tab, you can find a user and click on their account. From there, Edit Member and you can set a photo.

To use this theme, go into your "Settings" page and select in the Public Themes option "NCL Pink"

To use this theme, go into your "Settings" page and select in the Public Themes option "Yellow Roses and Green New"

Not a fan of these themes? Or not a part of NCL? Don't worry, there are plenty more new themes coming out very soon.

Please follow the instructions below in order to add and link an image:

• Login to your ChapterWeb account
• Browse to the content area you wish to add your image/link to.
• Press the pencil icon, to open up the content editor (see item 1 below)
  
  
• Once the editor opens, press the Image Manager icon in order to begin uploading your image, or to select an image that has already been uploaded in the image manager (see item 2 below).
  
  
  
  
• Once the image manager is open, upload your image or select the image that you'd like use and press "insert" (see item 3 below). If you need more instruction on how to upload an image, please see our how to guide: Adding an image to a content area.

• Once the image has been inserted into the content area, click on the image to select it and press the Hyperlink manager icon (see item 4 below).
  
• When the Hyperlink Manager box appears, type in the address you'd like the link to go to and press "Okay" (see item 5 below).

• Login to your ChapterWeb account.
• Select the "Communication" tab from the top-left navigation menu.
  
  
  
  
  
  
• In the content editor underneath "Message Body", click the icon of a mountain to go into the "Image Manager" (see item 1 below).
  
  
  
  
• The Image Manager will then load.
• There are three sections to the Image Manager: 
  • (a) Folder navigator
  • (b) Current folder view
  • (c) Image Preview
  
  
  
  
• You can skip to step 4 if the image you want to add has already been uploaded, if not, continue to step two below.
• Click "+ Upload" to upload the image you will later add to the email (see item 2 below).
  
  
  
  
  
• Select the image from your computer to upload; then click "Upload" (see item 3 below).
  
  
  
  
  
  
• Select the image from the list and click "Insert
  
  

• Continue to type out your email as normal, and press "Send Email" at the bottom of the page when you are done.

Please note: Not all email clients (such as Gmail or Outlook) will show the images right away. Your members might have to right click on the image and say "Download Picture" or request that their email client allow images before they can view them.

This event offers the ability for current organizations already using ChapterWeb, and those not yet using ChapterWeb to learn more about our team and our product. We will be giving a demonstration of the website that will last approximately 30 minutes, and hold a Q&A session afterwards.

Once you sign up for the event, you'll be sent a confirmation email with the information you'll use to connect to the webinar of your choice. If you have any questions, please let us know.

What do I need to attend?

On a PC

• Internet Explorer® 7.0 or newer, Mozilla® Firefox® 3.0 or newer or Google™ Chrome™ 5.0 or newer (JavaScript™ and Java™ enabled)
• Windows® 7, Vista, or XP
• Cable modem, DSL or better Internet connection
• An open phone line, or microphone/speakers hooked up to your PC

On a Mac®

• Safari™ 3.0 or newer, Firefox® 3.0 or newer or Google™ Chrome™ 5.0 or newer (JavaScript™ and Java™ enabled)
• Mac OS® X 10.5 – Leopard® or newer
• Cable modem, DSL, or better Internet connection
• An open phone line, or microphone/speakers hooked up to your Mac

Register!