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Online Reputation Terms

In today’s day and age it pays to have your business online because that is where your customers are. Beginning to create your online presence can be very intimidating, especially the different language that has to do with online marketing. When I first started at Chatmeter as an intern I had one window open [...]

Social Media Monitoring With The New and Improved Facebook

Oh No! The social media giant Facebook has changed! Not to worry, this does not mean businesses have to change their entire social media strategies because Facebook did away with “Check-ins”, but did they really? A couple of weeks ago Facebook was said to change some key features of its platform. Some of the [...]

SMBs go back to school with Google

Google is taking SMBs back to school with “Learn with Google”. Learn with Google is Google’s new tool to teach SMBs to start their business online. Google has put training material together with YouTube videos and work sheets to teach SMBs how to establish their online reputation. It goes through all the necessary steps [...]

FOHBOH® & CHATMETER DISRUPTS BILLION DOLLAR MYSTERY SHOPPING INDUSTRY WITH FOHBUZZ

FOHBOH® & CHATMETER DISRUPTS BILLION DOLLAR MYSTERY SHOPPING INDUSTRY WITH FOHBUZZ THE FIRST SOCIAL MEDIA GUEST SATISFACTION REPORT CARD FOR IMMEDIATE RELEASE: SAN JOSE, CA, August 17, 2011. FohBoh, Inc. (fohboh.com) announced today the release of FOHBuzz SnapShot®, the first Social CRM reporting tool that promises to make restaurant operators [...]

Online Review Management in the new world: 3rd party reviews disappear from Google Places

Google has recently updated its Place pages by removing third party online reviews. There are a variety of reasons for this, but one significant reason is likely due to an ongoing anti trust suit filed against Google. One of the issues was that Google places used reviews from Yelp, Tripadvisor, and other review sites [...]

Google +, just another social media site for SMBs to monitor online reviews?

“It’s a bird”! “No, it’s a plane”! “No, it’s another Social Media site”! “What are we going to do with this”?! This may be what local businesses are saying about Google + when they heard about the new social media site. Google + is a modernized Facebook. It takes staying connected to an all new [...]