http://www.cio.com/ en (c) Copyright 2014 CXO Media, Inc. All Rights Reserved. Mon, 30 Jun 2014 15:31:40 GMT 2014-06-30T15:31:40Z en (c) Copyright 2014 CXO Media, Inc. All Rights Reserved. http://www.cio.com/article/750499/Beyond_Meritocracy_6_Ways_IT_Employee_Performance_Evaluations_Are_Changing?source=rss_metrics Neither employees nor their managers look forward to annual performance reviews. That's why experts suggest using methods and tools that provide valuable, real-time feedback on how employees are doing. Mon, 31 Mar 2014 04:00:00 GMT John Brandon <info@cio.com> http://www.cio.com/article/750499/Beyond_Meritocracy_6_Ways_IT_Employee_Performance_Evaluations_Are_Changing?source=rss_metrics 2014-03-31T04:00:00Z http://www.cio.com/article/750353/With_CRM_Data_More_Isn_t_Always_Merrier?source=rss_metrics The cornerstone of CRM systems (and any sales or service transaction) is interaction between your people and your customers. But more people records in the system isn't necessarily better, as many data quality problems in CRM are caused by the cacophony of too many contacts. Thu, 27 Mar 2014 04:00:00 GMT David Taber <info@cio.com> http://www.cio.com/article/750353/With_CRM_Data_More_Isn_t_Always_Merrier?source=rss_metrics 2014-03-27T04:00:00Z http://www.cio.com/article/745780/Tech_Performance_Issues_Plague_IT_and_Businesses?source=rss_metrics While CIOs and other senior IT leaders focus on being transformational, half of global businesses say they experience tech performance issues daily. What's the problem and how can IT improve things? Fri, 10 Jan 2014 05:00:00 GMT Sharon Florentine <info@cio.com> http://www.cio.com/article/745780/Tech_Performance_Issues_Plague_IT_and_Businesses?source=rss_metrics 2014-01-10T05:00:00Z http://www.cio.com/article/744628/CIOs_Should_Learn_the_Two_Metrics_That_Matter?source=rss_metrics CIOs need to be prepared to explain how their expensive IT project will improve the numbers every CEO cares most about. IDG Insider Tue, 17 Dec 2013 05:00:00 GMT Adam Hartung <info@cio.com> http://www.cio.com/article/744628/CIOs_Should_Learn_the_Two_Metrics_That_Matter?source=rss_metrics 2013-12-17T05:00:00Z http://www.cio.com/article/741927/Why_IBM_Will_Be_Saved_by_Analytics_and_Steven_Mills?source=rss_metrics It's easy to tell executives exactly what they want to hear, even if it makes you like the violin player on the Titanic. Luckily, today's analytics technology gives executives real-time insight into how their firms are performing. At IBM, leaders such as Steven Mills are making sure Big Blue eats its own dog food and continues to reinvent itself in an ever-dynamic market. Fri, 25 Oct 2013 04:00:00 GMT Rob Enderle <info@cio.com> http://www.cio.com/article/741927/Why_IBM_Will_Be_Saved_by_Analytics_and_Steven_Mills?source=rss_metrics 2013-10-25T04:00:00Z http://www.cio.com/article/738352/How_Analytics_Tools_Measure_a_Corporate_Turnaround?source=rss_metrics SAP's HANA database and other tools power an executive dashboard at struggling medical device maker Boston Scientific IDG Insider Thu, 22 Aug 2013 04:00:00 GMT Stephanie Overby <info@cio.com> http://www.cio.com/article/738352/How_Analytics_Tools_Measure_a_Corporate_Turnaround?source=rss_metrics 2013-08-22T04:00:00Z http://www.cio.com/article/733698/5_Reasons_to_Move_to_Big_Data_and_1_Reason_Why_It_Won_t_Be_Easy_?source=rss_metrics Companies of all sizes are beginning to reap the benefits of data analytics technology. If you're not up to speed yet, here are five ways that big data can benefit your business--and one precaution that may well thwart your big data plans. Tue, 21 May 2013 04:00:00 GMT Reda Chouffani <info@cio.com> http://www.cio.com/article/733698/5_Reasons_to_Move_to_Big_Data_and_1_Reason_Why_It_Won_t_Be_Easy_?source=rss_metrics 2013-05-21T04:00:00Z http://www.cio.com/article/731992/How_a_CIO_Can_Save_an_Incompetent_CEO?source=rss_metrics When a bad CEO goes down, the CIO often goes down with him. The way to save yourself, and your company, is to invest in the analytics technology that gives the CEO the data necessary to make smart business decisions. It doesn't hurt that it also shows why the CIO is more valuable to the CEO than other C-level executives. Fri, 19 Apr 2013 04:00:00 GMT Rob Enderle <info@cio.com> http://www.cio.com/article/731992/How_a_CIO_Can_Save_an_Incompetent_CEO?source=rss_metrics 2013-04-19T04:00:00Z http://www.cio.com/article/727640/Using_CRM_to_Know_the_Score_Before_the_Super_Bowl?source=rss_metrics This week, experts and amateurs alike will try to predict the score of the Super Bowl. Maybe your CRM system can't tell you whether the 49ers or Ravens will win, but it can help you gain the same insight into customer relationships so you know the score before you take the field and try to close a deal. Mon, 28 Jan 2013 05:00:00 GMT David Taber <info@cio.com> http://www.cio.com/article/727640/Using_CRM_to_Know_the_Score_Before_the_Super_Bowl?source=rss_metrics 2013-01-28T05:00:00Z http://www.cio.com/article/727144/How_to_Avoid_Online_Reputation_Management_Nightmares?source=rss_metrics Don't let a few bad reviews or one negative article ruin your reputation with online customers. These three case studies feature companies that faced online reputation challenges, with a look at the results they achieved and the lessons they learned along the way. Wed, 23 Jan 2013 05:00:00 GMT James A. Martin <info@cio.com> http://www.cio.com/article/727144/How_to_Avoid_Online_Reputation_Management_Nightmares?source=rss_metrics 2013-01-23T05:00:00Z http://www.cio.com/article/725843/How_to_Get_Started_With_Google_Analytics?source=rss_metrics Analytics help you find out what brings visitors to your small business website. With that information, you can better design your site to give visitors what they are looking for--and turn them into customers. Here's a primer on linking your site to Google Analytics and getting the most out of the data it gives you. Thu, 10 Jan 2013 05:00:00 GMT Nathan Segal <info@cio.com> http://www.cio.com/article/725843/How_to_Get_Started_With_Google_Analytics?source=rss_metrics 2013-01-10T05:00:00Z http://www.cio.com/article/725818/What_Is_Content_Marketing_and_Why_Does_Your_Business_Need_It_?source=rss_metrics Content marketing has become a hot buzzword these days, thanks to Google algorithm updates and social media. Three experts offer content marketing strategies and examples to follow. Wed, 09 Jan 2013 05:00:00 GMT James A. Martin <info@cio.com> http://www.cio.com/article/725818/What_Is_Content_Marketing_and_Why_Does_Your_Business_Need_It_?source=rss_metrics 2013-01-09T05:00:00Z http://www.cio.com/article/725399/Data_Analytics_Will_Fail_If_Executives_Ignore_the_Numbers?source=rss_metrics One major selling point for data analytics is that it gives executives the information they need to make the decisions that are best for the company. However, if executives don't read the reports before signing on the dotted line, or if they expect research groups to write reports to justify their decisions, then there's no point. Fri, 04 Jan 2013 05:00:00 GMT Rob Enderle <info@cio.com> http://www.cio.com/article/725399/Data_Analytics_Will_Fail_If_Executives_Ignore_the_Numbers?source=rss_metrics 2013-01-04T05:00:00Z http://www.cio.com/article/722413/5_Keys_to_Enterprise_Social_Networking_Success?source=rss_metrics Enterprise social networking helps employees collaborate in a comfortable way. To have a real impact, though, you'll need a robust platform -- one that integrates with your corporate directory, takes governance seriously and meets three additional important criteria. Wed, 28 Nov 2012 05:00:00 GMT Jonathan Hassell <info@cio.com> http://www.cio.com/article/722413/5_Keys_to_Enterprise_Social_Networking_Success?source=rss_metrics 2012-11-28T05:00:00Z http://www.cio.com/article/720534/How_to_Deal_With_Panda_Penguin_and_Other_Google_Algorithm_Changes?source=rss_metrics In an effort to improve search result quality and punish black-hat SEO, Google has been making big changes to its algorithms, and more updates are likely on the way soon. Here's how to prepare. Wed, 07 Nov 2012 05:00:00 GMT James A. Martin <info@cio.com> http://www.cio.com/article/720534/How_to_Deal_With_Panda_Penguin_and_Other_Google_Algorithm_Changes?source=rss_metrics 2012-11-07T05:00:00Z