CIO.com - Knowledge Management

Forrester: Deep Packet Inspection As an Enabling Technology

Thu, 04 Jun 2009 04:00:00 GMT

Deep packet inspection (DPI) is a technique that has seen success in traffic management, security, and network analysis. It is a technology that performs content analysis of network packets at line speed but is different from header or metadata-based packet inspection, which is typically performed by switches, firewalls, and IDS/IPS devices. A general DPI solution provides deep packet inspection for different applications.

The 25 Most Dangerous Cities for Offshore Outsourcing

Thu, 26 Feb 2009 05:00:00 GMT

If you have an outsourcing contract for work in Bogota, Colombia, Bangkok, Thailand, or Johannesburg, South Africa, you should be aware that they rank as the riskiest offshore outsourcing destinations in the world. Locations in India and Brazil also made this inauspicious list. Where do you outsource?

Recession: Will Your Vendors Be Acquired?

Mon, 13 Oct 2008 04:00:00 GMT

Smart companies will hunt for good merger and acquisition opportunities, with stocks at multiyear lows. Here are the M&As to watch.

Building a Better (and Useful) Corporate Intranet Starts With a Wiki

Wed, 01 Oct 2008 04:00:00 GMT

A marketing firm used a wiki to build a new corporate intranet full of user generated content, making it more helpful than a run-of-the-mill phonebook directory. The reason for their success? They picked a wiki with a simple interface that keeps barriers to entry for users as low as possible.

The Advantages and Disadvantages of Using a Wiki to Manage Your IT Projects

Wed, 03 Sep 2008 04:00:00 GMT

Wikis can work wonders as project management tools--if you understand their limitations and know how to use them effectively. Here's what you need to know to use wikis for IT project management.

Firing or Laying Off IT Workers Can Cost You Big, So Watch Out!

Thu, 28 Aug 2008 04:00:00 GMT

Employees who are laid off or fired will likely use their knowledge to steal a company's confidential data. And some of those devious IT administrators would take the company's privileged password list to access sensitive information such as financial reports, accounts and HR records.

Forrester: Enterprises Need Better Desktop Search for Employees

Fri, 01 Aug 2008 04:00:00 GMT

The lack of a good desktop search tool has caused many employees to download free software on the internet such as Google Desktop. A Forrester analyst talks about why such a strategy puts corporate data at risk.

How a Nuclear Waste Company Cleaned Up Its Enterprise Search Problem

Thu, 10 Jul 2008 04:00:00 GMT

How do you fix the document mess that happens when nine highly-technical companies combine in just two years? For EnergySolutions, the answer was enterprise search software from Autonomy.

Using Business Intelligence Well: Keys of High Performers

Fri, 30 Nov 2007 05:00:00 GMT

Companies that excel at business intelligence make the technology a differentiator both within and outside the organization.

Six Techniques to Get More from the Web than Google Will Tell You

Tue, 20 Nov 2007 05:00:00 GMT

Google is great, but it can't always tell you what makes a website or source of research material authoritative. Professional librarians and researchers explain where to look online to find the professional, technical and industry expertise you need.

10 Keys to a Successful Business Intelligence Strategy

Mon, 22 Oct 2007 04:00:00 GMT

A new Forrester Research report suggests that you need to have an executive sponsor and a business intelligence strategy in place before you start thinking about which vendors to evaluate.

How To Create A Know-It-All Company

Wed, 13 Jun 2007 04:00:00 GMT

Even in the best of times, it's a battle to convince employees to participate in knowledge management programs. But in tough times, the tendency is for employees to horde what they know. Here's how some companies convinced individuals to share best practices.

Underwriting Knowledge

Tue, 12 Jun 2007 04:00:00 GMT

When insurance giant CNA had to consolidate and share what its employees knew, it turned to the Net-and knowledge networks.

Using Analytics to Outsmart Your Competitors

Thu, 22 Mar 2007 04:00:00 GMT

Tom Davenport's latest book, Competing on Analytics, written with Jeanne Harris, says CIOs will lead the charge.

Why You Should Collaborate

Sat, 17 Mar 2007 04:00:00 GMT

In an interview with CIO, futurist Don Tapscott explains the implications of online collaboration and how innovation via the Internet will change the CIO role.