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	<title>ClaimVantage</title>
	<link>http://www.claimvantage.com</link>
	<description>Life - Health - Absence</description>
	<lastBuildDate>Fri, 25 May 2012 15:52:45 +0000</lastBuildDate>
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		<title>The Evolution of Claim Systems</title>
		<description><![CDATA[In or around Dallas on May 16th? Come see my presentation on &#8220;The Evolution of Claim Systems&#8221; at the CreditRe Conference!]]></description>
		<link>http://www.claimvantage.com/2012/05/the-evolution-of-claim-systems/</link>
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		<title>ACORD LOMA Insurance System Forum</title>
		<description><![CDATA[Hope to see you at the ACORD LOMA Insurance System Forum May 15-17 at Rosen Shingle Creek, Orlando, FL http://www.acordlomaforum.org/2011/index.aspx Email me with questions or comments.]]></description>
		<link>http://www.claimvantage.com/2012/05/loma-acord-insurance-system-forum/</link>
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		<title>The Last Claim Picked</title>
		<description><![CDATA[Manually assigning claims can be a bit like picking teams for a kid’s game. In this case, we’re not worried about hurting the feelings of the last claim picked. Instead, we are worried about the teams being balanced, the claims getting to the right team, and learning from how a team performs to make the [...]]]></description>
		<link>http://www.claimvantage.com/2012/05/the-last-claim-picked/</link>
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		<title>Creating a Claim: Capturing the Essentials</title>
		<description><![CDATA[Get the right information. Right away. It seems simple enough, but without the right information about a claim–entered correctly–any process is going to start in the hole and have a hard time catching up. There are a lot of ways to get information about a claim. It may come from an intake form, information gathered [...]]]></description>
		<link>http://www.claimvantage.com/2012/05/creating-a-claim-capturing-the-essentials/</link>
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		<title>Canadian Life and Health Association’s Claims Section Annual Conference</title>
		<description><![CDATA[Just a reminder, the Canadian Life and Health Association&#8217;s Claims Section Annual Conference is May 1-4 at Hilton Lac-Leamy in Gatineau Quebec. http://www.clhia.ca/claims Email me with questions or comments.]]></description>
		<link>http://www.claimvantage.com/2012/04/clhia/</link>
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		<title>Risk Management Society’s 2012 Annual Conference &amp; Expedition</title>
		<description><![CDATA[Hope to see you at the Risk Management Society&#8217;s 2012 Annual Conference &#38; Expedition, April 15-19 at the Pennsylvania Convention Center, Philadelphia, PA. http://www.rims.org/Pages/Default.aspx Email me with questions or comments.]]></description>
		<link>http://www.claimvantage.com/2012/04/rims/</link>
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		<title>Fear of Automation and How it’s Expressed</title>
		<description><![CDATA[Sometimes fear is a good thing. It can be the mechanism that triggers your body to run, fight or freeze—all in the face of a real or perceived threat. In the professional business world fortunately the physical threats driving fear are isolated. The perceived threats can trigger the same reaction and feel just as real. [...]]]></description>
		<link>http://www.claimvantage.com/2012/03/fear-of-automation-and-how-it%e2%80%99s-expressed/</link>
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		<title>Fear of Automation and Lack of Communication</title>
		<description><![CDATA[I made a follow-up appointment this week at the dentist and the receptionist had a printer on the counter that spit out the date and time of my appointment on a small tear off card. I thought it was a nice way to speed up a process and connect the computer-tracked appointment with an automated [...]]]></description>
		<link>http://www.claimvantage.com/2012/03/fear-of-automation-and-lack-of-communication/</link>
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		<title>Barker Brooks—Claims Management Conference</title>
		<description><![CDATA[Hope to see you at the Barker Brooks—Claims Management Conference. It&#8217;s taking place March 16-17 in Manchester England. http://www.barkerbrooks.co.uk/events1.html Email me with questions or comments.]]></description>
		<link>http://www.claimvantage.com/2012/03/barker-brooks%e2%80%94claims-management-conference/</link>
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		<title>RGA Claims Technology Survey Predicts Investments in Claims Technology</title>
		<description><![CDATA[&#160; The results are out from the RGA 20111 Claims Technology Survey.  I’d encourage you to get a copy and spend some time with it. The following is some of the table of contents from the survey results overview and brief comments from my perspective that may or may not agree entirely with the survey [...]]]></description>
		<link>http://www.claimvantage.com/2012/03/rga-claims-technology-survey-predicts-investments-in-claims-technology/</link>
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