AI and Data Analytics Summit

Mon, 16 Mar 2026 09:00:00 -0400

Join us for CMU’s annual Data Analytics Day. This year, we will explore and celebrate the fundamental relationship and synergy between data analytics and AI development.

New Growth, New Knowledge: Spring Tech Updates and Learning Opportunities

Wed, 7 Jan 2026 09:04:00 -0500

Welcome to a new semester! Computing Services provides the technology resources you need to thrive at the university. Check out some of our latest updates below.

Winter Break Classroom Upgrades

Wed, 7 Jan 2026 08:00:00 -0500

During the winter break, several Porter Hall classrooms received technological upgrades. These improvements are designed to provide our faculty with effective and easy-to-use tools that encourage engaging teaching and support a seamless hybrid learning experience.

Computing Services - Your Technology Partner

Wed, 7 Jan 2026 00:00:00 -0500

At CMU, solving complex problems requires the right technology solutions, and you don't need to be a technology expert to find them. Computing Services is your dedicated partner, helping you manage data, host applications, automate tasks, and tackle business challenges.

Winter Break

Fri, 12 Dec 2025 08:00:00 -0500

Get answers to your tech questions while we’re away.

Using AI to Create Alternative Formats and Compliant Content

Wed, 26 Nov 2025 08:00:00 -0500

Producing content in multiple formats—text, audio, simplified language, summaries, and structured outlines—supports a broader range of users and contexts.

AI for Accessibility Remediation

Thu, 20 Nov 2025 08:32:00 -0500

With human oversight, AI can be useful for learning about accessibility standards and best practices, remediating content, and developing alternative formats to expand access.

AI and the Future of Accessibility

Wed, 12 Nov 2025 11:30:00 -0500

Artificial intelligence is changing how we think about accessibility. CMU’s Digital Accessibility Office views AI as a partner in advancing equity—a way to break down barriers, expand participation, and create multiple pathways to information.

Thanksgiving Hours

Tue, 11 Nov 2025 08:00:00 -0500

Get your tech questions answered while we’re away.

Google Gemini at CMU: Event Wrap-Up

Tue, 14 Oct 2025 11:50:00 -0400

This article reviews what attendees learned at the Google Gemini Event held on CMU's Pittsburgh campus on September 29, 2025.

macOS Tahoe Now Supported

Tue, 14 Oct 2025 00:00:00 -0400

Computing Services finished assessing Apple's latest operating system, macOS Tahoe, for compatibility with our core software and services. We are pleased to announce support for Tahoe on both personal and university-owned computers.

New iPhone? Here’s How to Stay Connected

Tue, 9 Sep 2025 11:00:00 -0400

What to do before and after you receive your new iPhone to ensure you remain connected to DUO for two-factor authentication, email, campus printing, and the network.

Are You a Tech Expert? Test Your Skills

Mon, 25 Aug 2025 09:00:00 -0400

Join Scotty for a hunt through the Computing Services website and a chance to win some great prizes.

New Look for DASH + Data Governance Improvements

Fri, 22 Aug 2025 06:00:00 -0400

Introducing new forms for easier data access and quality reporting, alongside a revamped Data Analytics Sharing Hub (DASH).

Kickstart Your Semester with These Tech Updates

Fri, 22 Aug 2025 06:00:00 -0400

Welcome to another great year! Computing Services provides the technology resources you need to succeed at the university.

Introducing Our Streamlined Event and Video Production Form

Fri, 22 Aug 2025 06:00:00 -0400

A new online form and guides are now available to make it easier to AV and video production services for campus events.

Don’t Fall for Threats

Fri, 22 Aug 2025 06:00:00 -0400

Secure your devices, accounts, and files to protect yourself and the university from cybersecurity threats.

Computer Lab Improvements and a New Classroom Space

Fri, 22 Aug 2025 06:00:00 -0400

Over the summer, several computer labs and the CFA Sound Room underwent significant upgrades, enhancing the facilities with the latest tools and technology for students.

Zoom Updates Boost Collaboration & Accessibility

Fri, 22 Aug 2025 06:00:00 -0400

Zoom has added new features that will change how you communicate and host events. These updates make it easier to connect and work together!

Spring into Success: Essential Tech Updates for Your Semester

Fri, 10 Jan 2025 08:17:00 -0500

Welcome to a new semester! Computing Services provides the technology resources you need to thrive at the university. Check out some of our latest updates below.

Winter Break

Fri, 13 Dec 2024 08:00:00 -0500

Get answers to your tech questions while we’re away.

New Features in Your Favorite Google Tools

Thu, 12 Dec 2024 10:09:00 -0500

Google regularly releases updates to improve its tools. Check out a few of our favorite updates since the fall, and learn how to use new features to enhance your work, learning, and teaching.

A New Gadget on Your Holiday Wish List?

Thu, 12 Dec 2024 08:03:00 -0500

If you receive a new phone or tablet this year, don’t forget to set everything up before you return to campus. Don’t worry! We’ll help you get started. We’ve got a quick and easy checklist designed with your time in mind.

Fine-Tuning Generative AI for Content Creation

Tue, 10 Dec 2024 14:39:00 -0500

Learn how we fine-tuned generative AI to streamline content creation by aligning drafts with CMU’s editorial standards for clarity, engagement, and efficiency. This case study details their process of creating the AI Daily Correspondent, a custom GPT, and offers actionable tips for improving AI-assisted workflows.

Ask Gemini to Interact with Your Email, Calendar, and More

Thu, 21 Nov 2024 09:02:00 -0500

Leverage Google’s Gemini AI model to find information in Mail, summarize documents in Drive, create or edit events in Calendar, and more by enabling Gemini Apps.

Thanksgiving Hours

Wed, 20 Nov 2024 08:00:00 -0500

Get your tech questions answered while we’re away.

macOS Sequoia Now Supported

Tue, 12 Nov 2024 11:44:00 -0500

Computing Services finished assessing Apple's latest operating system, macOS Sequoia, for compatibility with our core software and services. We are pleased to announce support for Sequoia on both personal and university-owned computers.

Which AI Tool Should I Choose?

Thu, 31 Oct 2024 10:54:00 -0400

As generative AI becomes more common in academic and administrative life, you may wonder which tools you should use and for what purpose. Here’s a quick guide to help you learn the difference between common tools, which ones are currently available with your CMU account, and why you may use one over another.

New iPhone? Here’s How to Stay Connected

Mon, 16 Sep 2024 11:50:00 -0400

What to do before and after you receive your new iPhone to ensure you remain connected to DUO for two-factor authentication, email, campus printing, and the network.

When Should I Upgrade to macOS Sequoia?

Mon, 16 Sep 2024 11:44:00 -0400

We’re currently testing macOS Sequoia to determine if it’s compatible with CMU’s core software and services. We do not recommend upgrading until we complete testing.

Are You a Tech Expert? Test Your Skills

Fri, 23 Aug 2024 09:00:00 -0400

Join Scotty for a hunt through the Computing Services website and a chance to win some great prizes.

Network Upgrades for Research and Everyday Use

Wed, 21 Aug 2024 12:51:00 -0400

Computing Services completed several significant updates this summer, which will positively impact your experience using the campus network.

Kickstart Your Semester with These Tech Updates

Thu, 15 Aug 2024 09:00:00 -0400

Welcome to campus! Computing Services provides the technology resources you need to succeed at the university.

Tips to Manage Your Google Storage

Wed, 14 Aug 2024 13:15:00 -0400

You may have heard that Google no longer provides unlimited cloud storage with your CMU account. Learn more, including effective strategies to manage your storage now and in the future.

New Features in Your Favorite Google Tools

Wed, 14 Aug 2024 13:09:00 -0400

Learn about the latest updates for Google Workspace for Education tools you love, like Docs and Mail, as well as new free training options from Google.

Classroom and Computer Lab Updates

Fri, 9 Aug 2024 11:46:00 -0400

The summer months are used to refresh classroom and computer lab technology that is outdated or requires repair.

Introducing Software at CMU

Fri, 9 Aug 2024 08:34:00 -0400

We are pleased to launch Software at CMU, a one-stop destination for accessing a wide range of software titles. Whether you are a faculty member, staff member, or student, you'll find the tools you need to succeed.

CMU Researchers Explore Using AI in the Classroom

Wed, 7 Aug 2024 11:00:00 -0400

Can integrating Generative Artificial Intelligence (AI) into the classroom enhance personalized learning experiences for students?

Recent Updates to Virtual Andrew

Mon, 13 May 2024 08:49:00 -0400

To enhance Virtual Andrew’s security and improve your experience, we’ve added Web Login and two-factor authentication and updated the operating system to Windows 11.

Understanding AR, VR, and AI with Apple Vision Pro

Wed, 17 Apr 2024 14:14:00 -0400

Apple Vision Pro provides a new way to interact with the digital world. Learn more, including how it connects to other emerging technologies and how it works with our core services.

New Year, New Tech Updates

Thu, 11 Jan 2024 09:17:00 -0500

Welcome back! Computing Services is here to provide the technology resources you need to succeed at the university. Check out our latest updates.

New Features in Your Favorite Google Tools

Wed, 10 Jan 2024 09:19:00 -0500

Learn about the latest updates for Google Workspace for Education tools you love, like Docs and Chat, as well as new free training options from Google.

Winter Break

Mon, 4 Dec 2023 08:00:00 -0500

Get answers to your tech questions while we’re away.

Thanksgiving Hours

Wed, 15 Nov 2023 08:00:00 -0500

Learn how you can answer your tech questions while we’re away.

macOS Sonoma Now Supported

Mon, 30 Oct 2023 10:12:00 -0400

We are pleased to announce support for Sonoma on both personal and university-owned computers.

When Should I Upgrade to macOS Sonoma?

Tue, 26 Sep 2023 10:12:00 -0400

We're currently testing macOS Sonoma to determine if it's compatible with CMU's core software and services. We do not recommend upgrading until we complete testing.

What's New This Fall

Tue, 8 Aug 2023 12:53:00 -0400

Computing Services is here to provide the technology resources you need to succeed at the university. Check out our latest updates.

Connecting to the Wired Network Has Never Been Easier

Tue, 8 Aug 2023 12:40:00 -0400

We’ve redesigned the registration experience to save you time.

Make the Most of New Accessibility Features in Your Favorite Tools

Tue, 8 Aug 2023 10:44:00 -0400

Take advantage of tools that increase access and usability for everyone.

NameCoach Helps Foster a More Inclusive Campus

Tue, 8 Aug 2023 09:19:00 -0400

Don’t forget to record your name!

New Software Portal Makes Software Downloads Easy

Tue, 1 Aug 2023 09:00:00 -0400

Our new software portal is your one-stop access to the applications you need.

Your Login Experience Just Got Easier

Wed, 26 Jul 2023 08:00:00 -0400

We recently updated your two-factor authentication (2fa) experience with DUO. Check out the new features available to you.

DUO's Getting a New Look

Tue, 11 Jul 2023 09:04:00 -0400

Look out for changes to your two-factor authentication (2fa) experience with DUO.

Make the Switch to Your Alumni Email Address

Tue, 16 May 2023 14:59:00 -0400

If you graduated this month, don’t forget to start using your brand-new alumni account!

Our Help Center is Here to Support You!

Mon, 1 May 2023 08:00:00 -0400

Have a tech question? From our web guidance to our Help Center, we're here to provide answers.

Know Before You Go: Computing Tips for International Travel

Mon, 1 May 2023 07:58:00 -0400

Learn what to do before, during, and after your next international trip to keep your information and devices safe.

Two Reasons To Check Out Our AV Equipment Lending Program

Tue, 11 Apr 2023 08:04:00 -0400

Borrow microphones and audio/video (AV) cables for free! With just a few quick steps, you’re on your way to enhancing your classes, meetings, and small events.

Graduating Students: Don’t Let This Happen to You!

Mon, 3 Apr 2023 10:01:00 -0400

You’ll lose access to your CMU accounts soon after you graduate, including Google Drive, Box, and email. Don’t let future you get stuck without access to all your work!

The Help Center is Here to Support You

Tue, 21 Mar 2023 08:00:00 -0400

Struggling with one of our services, like wireless network access or two-factor authentication? Our team of expert technology consultants is here to support you so you can get back to accomplishing your goals.

Get a Jump Start on Your Portfolio with Google Sites

Mon, 27 Feb 2023 08:27:00 -0500

A core application in CMU’s Google Workspace for Education, Google Sites is an interactive, fully responsive, visual web design solution. With this tool, you don’t need to know how to code to create a fantastic site.

Tech Success in the New Year

Tue, 17 Jan 2023 09:06:00 -0500

Welcome back, and cheers to a new semester! Computing Services is here to support all your tech needs and help you start the year strong.

Streamline Your Group Project with Google Workspace

Tue, 17 Jan 2023 08:43:00 -0500

Group projects don't have to be challenging! Centralize communication, enhance brainstorming sessions, create collaboratively, and keep track of your files, all with one set of tools.

Master Cross-Team Collab with Google Workspace

Tue, 17 Jan 2023 08:36:00 -0500

Google Workspace for Education offers many solutions for enhancing our own personal productivity. When we work on project teams, however, the tech solutions we’re searching for change. The tools become less about increasing productivity and more about enhancing collaboration—especially when we work with others across the campus community.

Power-Up Your Course with Google Workspace

Tue, 17 Jan 2023 08:27:00 -0500

Supplement your digital course materials with Google Workspace for Education. Use Jamboards for group work, set up a Space to centralize communications, poll students using Forms, and more!

Is Your Digital Content Working for Everyone?

Tue, 17 Jan 2023 08:18:00 -0500

Imagine reading an online document with low vision limitations and you cannot rely on the screen reader to help you because the page is not properly formatted. Or perhaps you have a hearing disability and rely on closed captioning, but the classroom videos do not include transcripts. Unfortunately, negative experiences like this do happen—even at CMU. But we can change that by being more inclusive when creating our digital content.

Get the Most Out of Meetings with These Features from Zoom

Tue, 17 Jan 2023 08:10:00 -0500

Zoom rose to international attention during the COVID-19 pandemic and has been upping its game with additional product features ever since. Now that Zoom has firmly cemented itself not just into our emergency days but our everyday, hybrid lifestyle, it will remain an important tool for all of us. Here are some features you may want to try in 2023.

Accessing CMU's Data

Tue, 17 Jan 2023 08:07:00 -0500

You have likely used data at some point at Carnegie Mellon University. Where did you get that data? There are many data sources across the university. Knowing where to acquire data and the accuracy of that information is a concern.

A New Gadget on Your Holiday Wish List?

Wed, 14 Dec 2022 14:03:00 -0500

Winter Break Support

Mon, 12 Dec 2022 14:44:00 -0500

We'll be closed from December 23, 2022, until January 3, 2023, during the university's winter break. Learn how to answer your tech questions while we're away.

Thanksgiving Hours

Tue, 22 Nov 2022 10:10:00 -0500

Learn how you can answer your tech questions while we’re away.

How To Protect Your Money While Shopping Online

Fri, 18 Nov 2022 09:40:00 -0500

Three tips to help you keep your personal information and money safe this holiday season.

macOS Ventura Now Supported

Mon, 7 Nov 2022 15:32:00 -0500

Apple's latest OS is officially supported for use with CMU’s core software and services!

When Should I Upgrade to macOS Ventura?

Mon, 24 Oct 2022 14:30:00 -0400

Before you upgrade, make sure Ventura is compatible with the CMU software and services you rely on most.

5 Reasons LinkedIn Learning is the Resource You’ve Been Looking For

Mon, 10 Oct 2022 11:32:00 -0400

Before signing up for a course or paying for a conference, check out LinkedIn Learning! Thousands of LinkedIn Learning courses are available at no charge to you with your Andrew userID.

Trick or Treat to Kick Off NCSAM

Wed, 28 Sep 2022 12:00:00 -0400

Kick off National Cybersecurity Awareness Month and learn to protect yourself from spooky online threats this Halloween.

Are You a Tech Expert? Test Your Skills

Thu, 25 Aug 2022 09:00:00 -0400

Join Scotty for a hunt through the Computing Services website and a chance to win some great prizes.

Mac Computer Labs Upgraded to Monterey

Thu, 25 Aug 2022 09:00:00 -0400

Mac computer labs were upgraded to Monterey for the fall semester. A few changes with the upgrade will affect how you work.

Welcome Back! We're Here For You.

Thu, 25 Aug 2022 09:00:00 -0400

We're here to ensure you have a successful fall semester.

DUO Instant Restore Available for iOS

Mon, 1 Aug 2022 15:00:00 -0400

Instant Restore seamlessly transfers your DUO account information to your new iOS device

Two-Factor Authentication Added to VPN

Mon, 1 Aug 2022 14:00:00 -0400

Two-factor authentication (2fa) with DUO has been added to VPN through Cisco AnyConnect.

macOS Monterey and Windows 11 Now Supported

Mon, 1 Aug 2022 13:00:00 -0400

Computing Services has completed its assessment of these operating systems. Here's what you need to know before you upgrade.

Do you have a Personal Email Address on File?

Wed, 8 Jun 2022 12:00:00 -0400

Is your personal email address on file in Workday (faculty, staff) or SIO (students)? CMU uses your personal email for self-service password resets, so it's important you have access to the address on file!

New Features from Google: Simplify the Way You Work

Tue, 24 May 2022 09:50:00 -0400

Google has dozens of new features designed to optimize the way you work. Check out a few of our favorite recent updates here. Together they make for an impressive line-up of tools designed to simplify your life.

Need Help? Ask Us!

Mon, 16 May 2022 00:00:00 -0400

Have a tech question? From our web guidance to our Help Center, we're here to provide answers.

Google Mail Filters: Automate Your Inbox Like a Pro

Wed, 20 Apr 2022 09:37:00 -0400

Every day, we perform similar tasks, from replying to the same people to providing the same answer and then filing the message accordingly. But what if we told you that you don't need to repeat many of the things you do in your inbox every day?

Searching in Google Mail: The Messages You Need Are a Click Away

Tue, 12 Apr 2022 09:50:00 -0400

No tool beats Google Mail's search functionality if you want to find email faster. Check out some slick Google tricks that you can use to get the most out of Google Mail work and skip the sorting.

Google Mail's Labels are Next-Level Mail Management

Tue, 5 Apr 2022 09:41:00 -0400

New to Google Mail? We provide a brief review of the labels feature, including how it differs from folders, how to create a label, and why you would want to use them. We'll also highlight some tools that work well in conjunction with labels, including Search and Filters.

Tidy Up That Digital Clutter!

Fri, 18 Mar 2022 00:00:00 -0400

Spring is the perfect time to clean up and declutter our lives. That goes for our digital clutter too.

Zoom Pro Tips

Mon, 7 Mar 2022 09:00:00 -0500

The latest Zoom tips from our Instagram posts.

Tech Support for a Successful Semester Wherever You Are

Tue, 11 Jan 2022 09:00:00 -0500

Whether you're remote or on campus, we're here to ensure you have a successful spring semester.

When Should I Upgrade to the new Mac or Windows Operating System?

Tue, 11 Jan 2022 00:00:00 -0500

Computing Services is assessing core software and services for compatibility and future support.

Have a Tech Question? Ask Scotty.

Mon, 20 Dec 2021 00:00:00 -0500

Scotty is ready to help you with your computing questions.

New Device on Your Wish List?

Mon, 13 Dec 2021 10:00:00 -0500

Did you put a new smartphone or tablet on your holiday wish list? Get your device ready for the spring semester. Not sure where to start? Here's our quick and easy checklist.

Winter Break Support

Mon, 6 Dec 2021 00:00:00 -0500

Computing Services hours and availability over Winter Break 2021.

Thanksgiving Hours

Tue, 23 Nov 2021 00:00:00 -0500

Computing Services hours and availability during the Thanksgiving Holiday.

Shop Safely Online

Mon, 22 Nov 2021 00:00:00 -0500

While shopping online is convenient, it could leave you vulnerable to online fraud. Shop safely this holiday season with these tips! Shop safely this holiday season with these tips!

Did You Get the New iPhone? Here's How to Update Your 2fa Registration

Tue, 12 Oct 2021 00:00:00 -0400

Apple recently released the new iPhone 13. If you got a new phone, make sure you update your two-factor authentication (2fa) for your Andrew account so you don’t lose access to protected CMU resources like SIO or Canvas.

DUO to Release Version 4.0 of Mobile App

Mon, 4 Oct 2021 00:00:00 -0400

DUO will release version 4.0 of their mobile app on October 11.

More Google Services Available

Thu, 30 Sep 2021 00:00:00 -0400

We’re excited to add more services to the Google Workspace suite of applications.

When Should I Upgrade to the new Mac or Windows Operating System?

Wed, 22 Sep 2021 00:00:00 -0400

With the release of Mac and Windows operating systems slated for the coming months, Computing Services has been assessing core software and services for compatibility and future support.

Update Your Apple Devices Now

Thu, 16 Sep 2021 12:00:00 -0400

Apple released an emergency security update for iPhone, iPad, Apple Watch and Mac computers this week.

Software From Anywhere