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    <title>News Article</title>
    <link>http://www.kccontactcentres.co.uk/http://www.kccontactcentres.co.uk/index.php</link>
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    <dc:creator>kathryn.lynn@kcom.com</dc:creator>
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    <dc:date>2014-11-10T09:49:13+00:00</dc:date>
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      <title>Local firms join forces to help UK businesses save money</title>
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      <description>Two forward thinking companies, KC Contact Centre and Frillo are set to give a boost to businesses in the area</description>
      <dc:date>2014-11-10T09:49:13+00:00</dc:date>
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      <title>Buzzing Chamber Networking Event</title>
      <link>http://www.kccontactcentres.co.uk/news/buzzing-chamber-networking-event</link>
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      <description>KC Contact Centre sponsors one of the Chambers core networking events</description>
      <dc:date>2014-10-30T11:24:12+00:00</dc:date>
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      <title>KC Contact Centres ranked in UK&#8217;s top 50 call centres for customer service</title>
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      <description>For the sixth year in a row, KC Contact Centres ranks amongst the top 50 of the UK&apos;s 6,000&#45;plus call centres</description>
      <dc:date>2014-10-27T12:56:07+00:00</dc:date>
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      <title>Call handling service keeps businesses in touch</title>
      <link>http://www.kccontactcentres.co.uk/news/call-handling-service-keeps-businesses-in-touch</link>
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      <description>KC Contact Centres launches a new service that means businesses never have to miss a call again.</description>
      <dc:date>2014-08-14T09:26:20+00:00</dc:date>
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      <title>KC Contact Centres contract supports GoCloud growth</title>
      <link>http://www.kccontactcentres.co.uk/news/kc-contact-centres-contract-supports-gocloud-growth</link>
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      <description>KC Contact Centres is carrying out an outbound marketing campaign on behalf of local cloud  firm GoCloud</description>
      <dc:date>2014-04-01T12:25:41+00:00</dc:date>
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      <title>Contract with energy provider powers new jobs at KC Contact Centres</title>
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      <description>MORE than 20 new, permanent jobs could be created at a local contact centre if a short&#45;term contract with a new client succeeds</description>
      <dc:date>2014-02-19T09:06:30+00:00</dc:date>
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      <title>KC Contact Centres named as top 5 public sector call centre</title>
      <link>http://www.kccontactcentres.co.uk/news/kc-contact-centres-named-as-top-5-public-sector-call-centre</link>
      <guid>http://www.kccontactcentres.co.uk/news/kc-contact-centres-named-as-top-5-public-sector-call-centre#When:10:02:08Z</guid>
      <description>KC Contact Centres, part of local communications provider KC, has been ranked as one of the top five public sector call centres</description>
      <dc:date>2013-11-12T10:02:08+00:00</dc:date>
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      <title>Local market research specialist SMSR selects KC Contact Centres as outsourcing partner</title>
      <link>http://www.kccontactcentres.co.uk/news/local-market-research-specialist-smsr-selects-kc-contact-centres-as-outsour</link>
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      <description>KC Contact Centres has been selected by local market research specialists SMSR to carry out telephone surveys on its behalf.</description>
      <dc:date>2012-02-28T13:18:07+00:00</dc:date>
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      <title>KC Contact Centres wins customer service contract with furniture retailer MFI</title>
      <link>http://www.kccontactcentres.co.uk/news/kc-contact-centres-wins-customer-service-contract-with-furniture-retailer-m</link>
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      <description>ONLINE furniture retailer MFI has chosen KC to provide outsourced customer service and sales support to their customers</description>
      <dc:date>2012-01-13T17:07:48+00:00</dc:date>
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      <title>Release of new Twilight movie sees calls to KC Contact Centres soar</title>
      <link>http://www.kccontactcentres.co.uk/news/release-of-new-twilight-movie-sees-calls-to-kc-contact-centres-soar</link>
      <guid>http://www.kccontactcentres.co.uk/news/release-of-new-twilight-movie-sees-calls-to-kc-contact-centres-soar#When:09:59:13Z</guid>
      <description>Outsourced contact centre provider KC Contact Centres has seen a huge increase in calls thanks to the release of Twighlight</description>
      <dc:date>2011-11-22T09:59:13+00:00</dc:date>
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      <title>KC Contact Centres help revive community garden with help of local businesses</title>
      <link>http://www.kccontactcentres.co.uk/news/kc-contact-centres-help-revive-community-garden-with-help-of-local-business</link>
      <guid>http://www.kccontactcentres.co.uk/news/kc-contact-centres-help-revive-community-garden-with-help-of-local-business#When:11:29:28Z</guid>
      <description>When a team of employees from KCCC started to plan a team building challenge, they knew they wanted it to involve the community</description>
      <dc:date>2011-10-30T11:29:28+00:00</dc:date>
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      <title>KC Contact Centres ranked in UK’s top 50 call centres for third year in a row</title>
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      <description>KC Contact Centres has been ranked among the Top 50 Call Centres for Customer Service in the UK for 2011.</description>
      <dc:date>2011-09-22T10:08:18+00:00</dc:date>
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      <title>KC Contact Centres chooses local firm to provide interpretation services</title>
      <link>http://www.kccontactcentres.co.uk/news/kc-contact-centres-chooses-local-firm-to-provide-interpretation-services</link>
      <guid>http://www.kccontactcentres.co.uk/news/kc-contact-centres-chooses-local-firm-to-provide-interpretation-services#When:14:55:01Z</guid>
      <description>Outsourced call centre provider KC Contact Centres has signed a deal with Hull&#45;based language specialists Language is Everything</description>
      <dc:date>2011-06-27T14:55:01+00:00</dc:date>
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      <title>KC Contact Centres wins contract extension with BT Global Services</title>
      <link>http://www.kccontactcentres.co.uk/news/kc-contact-centres-wins-contract-extension-with-bt-global-services</link>
      <guid>http://www.kccontactcentres.co.uk/news/kc-contact-centres-wins-contract-extension-with-bt-global-services#When:13:42:21Z</guid>
      <description>KC Contact Centres has won a three&#45;year extension to its contract with BT Global Services.</description>
      <dc:date>2011-05-25T13:42:21+00:00</dc:date>
    </item>

    <item>
      <title>KC extends partnership with The Deep</title>
      <link>http://www.kccontactcentres.co.uk/news/kc-extends-partnership-with-the-deep</link>
      <guid>http://www.kccontactcentres.co.uk/news/kc-extends-partnership-with-the-deep#When:15:18:25Z</guid>
      <description>Young people visiting the Learning Centre at The Deep in Hull will benefit from brand new PC equipment thanks to The Deep’s part</description>
      <dc:date>2011-04-14T15:18:25+00:00</dc:date>
    </item>

    <item>
      <title>Community power to KC’s people</title>
      <link>http://www.kccontactcentres.co.uk/news/community-power-to-kcs-people</link>
      <guid>http://www.kccontactcentres.co.uk/news/community-power-to-kcs-people#When:13:13:35Z</guid>
      <description>KC has launched a new way of allocating support to community projects, by handing the decision making process to its people.</description>
      <dc:date>2011-03-23T13:13:35+00:00</dc:date>
    </item>

    <item>
      <title>Apprenticeship with KC leads to permanent role for Chelsea</title>
      <link>http://www.kccontactcentres.co.uk/news/apprenticeship-with-kc-leads-to-permanent-role-for-chelsea</link>
      <guid>http://www.kccontactcentres.co.uk/news/apprenticeship-with-kc-leads-to-permanent-role-for-chelsea#When:10:39:48Z</guid>
      <description>A local young person has started her career in customer service after completing an apprenticeship with KC</description>
      <dc:date>2011-02-10T10:39:48+00:00</dc:date>
    </item>

    <item>
      <title>KC Contact Centres achieves CCA Global Standard</title>
      <link>http://www.kccontactcentres.co.uk/news/kc-contact-centres-achieves-cca-global-standard</link>
      <guid>http://www.kccontactcentres.co.uk/news/kc-contact-centres-achieves-cca-global-standard#When:10:35:49Z</guid>
      <description>KCCC has achieved the CCA Gold Standard in recognition of its commitment to delivering excellent customer service</description>
      <dc:date>2010-12-15T10:35:49+00:00</dc:date>
    </item>

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      <title>Top 50 Call Centre for Customer Service</title>
      <link>http://www.kccontactcentres.co.uk/news/top-50-call-centre-for-customer-service</link>
      <guid>http://www.kccontactcentres.co.uk/news/top-50-call-centre-for-customer-service#When:12:36:57Z</guid>
      <description>KC Contact Centres has been listed as a Top 50 Call Centre for Customer Service for the second year running in the UK’s biggest</description>
      <dc:date>2010-10-21T12:36:57+00:00</dc:date>
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    <item>
      <title>KC Contact Centres Retains Maureen Contract</title>
      <link>http://www.kccontactcentres.co.uk/news/kc-contact-centres-retains-maureen-contract</link>
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      <description>KC Contact Centres is pleased to announce that the longstanding agreement with Independent Radio News (IRN) to handle Maureen di</description>
      <dc:date>2010-02-10T09:39:09+00:00</dc:date>
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