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Insights on leadership, emotional intelligence, sales and culture transformation

Four colleagues in a colourful collaborative workspace engaged in an open and attentive discussion, with one person speaking and the others listening actively.

The Power of Principle and How to Help It Flourish 

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The Hidden Forces Behind Every Decision You Make 

The AI Companion Paradox: What It Reveals About Emotional Intelligence

The AI Companion Paradox: What It Reveals About Emotional Intelligence 

Your Brain Can't Do Its Best Work When It Doesn't Feel Safe

Your Brain Can't Do Its Best Work When It Doesn't Feel Safe 

The Missing Link Between Emotionally Intelligent Leadership and Workplace Safety

The Missing Link Between Emotionally Intelligent Leadership and Workplace Safety 

This Is What a Psychologically Safe Team Actually Looks Like

This Is What a Psychologically Safe Team Actually Looks Like 

Business people meeting, listening to speaker, one businesswoman looking pensive

Everyone saw it. Nobody said anything. Sound familiar? 

What Your Emotions Are Telling You About Your Leadership

What Your Emotions Are Telling You About Your Leadership 

How Emotional Intelligence Predicts Psychological Safety - and Results

How Emotional Intelligence Predicts Psychological Safety - and Results 

Two female business leaders sitting at desk looking at reports colourful wheel behind one leader respresenting the feelings wheel

The Emotional Literacy Gap in Leadership 

NNC EQ in leadership newsletter October 2025

Spotting Leadership Derailers Before They Damage Culture 

a group of multiethnic business people standing and sitting around a table working together

EQ-i 2.0 vs. MSCEIT: Understanding the Difference Between Two Leading Emotional Intelligence Assessments 

What Does EI Look Like in the Construction and Engineering Industry?

What Does EI Look Like in the Construction and Engineering Industry? 

Businessman sitting at desk looking happily at laptop

Our 4 Most Popular Online Leadership Courses of 2025 - And Why They Matter 

Leveraging Service Culture to Sell on Value, Not Price

Leveraging Service Culture to Sell on Value, Not Price 

Sales Training That Actually Sticks

Sales Training That Actually Sticks 

What Sales Dashboards Miss - and How Managers Can Catch It

What Sales Dashboards Miss - and How Managers Can Catch It 

My Personal Experience: The High Cost of Misidentifying the Decision-Maker

My Personal Experience: The High Cost of Misidentifying the Decision-Maker 

The Emotional Toll of Rejection: Building Resilience in Sales Teams

The Emotional Toll of Rejection: Building Resilience in Sales Teams 

How to Rule Out Poor Sales Candidates

How to Rule Out Poor Sales Candidates 

Change Style Indicator Second Edition logo

Understanding the Differences Between the Change Style Indicator (CSI) and CSI 2 

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Leadership Development Made Simple: A Practical Guide for Business Leaders 

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How Becoming Certified in the EQ-i 2.0 Emotional Intelligence Tool Can Transform Your Career 

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How We'll Work with You 

Happy group of businesspeople

Building an Authentic Connection for Strong Foundations 

Happy group of businesspeople

Exploration and Mapping to Uncover Your Unique Potential 

Happy business people working on a laptop together

Collaborative Design 

Mature business woman talking to a black man

Integration and Support: Embedding Success 

Businessman giving a presentation

Personalised Impact Delivers Real Results 

Business people looking at notes on a whiteboard

Program Evolution for Continued Success 

Smiling customer support operator at work

Blended Learning for Customer Service 

Business woman providing support to employee with a headset

The Critical Role of Leaders in Managing Psychosocial Hazards 

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Retaining Top Talent with a Blended Learning Approach 

Confident Speaker Presenting to Engaged Audience

What are the Key Components of an Effective Leadership Training Program? 

Business man comforting an employee

Why Change is Hard for Employees and How Leaders Can Help 

Concept of change when something isnt working

Understanding Individual and Team Approaches to Change with the Change Style Indicator Second Edition (CSI 2) 

Business woman talking to an employee with a smile on her face

The Impact of Influence Styles on Leadership 

Team leader talking to employees pointing at a tablet

How to Choose and Use the Right Influence Style 

Two cheerful colleagues are sharing a tablet screen

Why use a profiling tool as a coach 

Two coworkers having a discussion in modern office

How Emotional Intelligence Closes the Leadership Gap 

The Neural Networks team sitting at a table and talking

How We Want Our Customers to Feel 

Coworkers listening to an alternate position

What is Psychological Safety 

Group of business people mixed race and mixed gender

Role Clarity in the Workplace 

A stack of CVs and cover letters in someones hand

Emotional Intelligence in Recruitment: A Case Study 

Man in a pink suit smiling whilst eating icecream

Emotional Intelligence and Optimism 

A stressed business woman holding a clipboard and hands from off screen holding out a phone and an alarm clock

Stress Tolerance and Emotional Intelligence 

Woman in business clothes doing a back bridge

Flexibility and Emotional Intelligence: The Art of Adapting with Insight 

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Impulse Control and Emotional Intelligence 

Bored people in business atire on a grey background

What Employees Really Want (And Why Leaders Miss the Mark) 

Man in a business suit with a red mask and cape

The New Leadership Paradigm: Why Emotional Intelligence is the Key to Success 

Group of business people brainstorming a solution

The Power of Problem Solving 

Two people interviewing a third person

Behavioural Interviewing is Not the Holy Grail 

Salesperson talking to someone

The Price Talk Trap: Do Your Customers REALLY Know What They Want? 

Group of business people walking in a row talking

The Aussie Advantage: How to Deliver Straight-Shooting Feedback in Our Work Culture 

Salesperson with a car tyre

Which Kind of Salesperson Are You? 

Businessman smiling whilst holding a tub for recycling

Emotional Intelligence and Social Responsibility 

Businessman giving a presentation

Are Limiting Beliefs Holding Your Sales Team Back? 

Brown skinned businessman talking to team members

Beyond "Do unto Others": Navigating the Unique Worldviews of Your Team 

Smiling businessman

The Secret Weapon of Top Salespeople (and How to Find Them) 

Businessman stepping through a glass door

Stop the Revolving Door: How to Keep Customers Coming Back for More 

Group of business people mixed race and mixed gender

Cultivating Invaluable Interpersonal Relationships 

Conflicting business people arguing

Mediating Conflict by Unpacking Work Values 

Group of business people mixed race and mixed gender

The Art of Independence 

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The Sales Manager's Guide to Setting Powerful Expectations 

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Do Your People Know Where You Want Them To Go? 

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Understanding Self-Actualisation 

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What is Self-Regard and Why is it Important? 

Group of business people attending training

Training is Not a Silver Bullet 

How People Buy

How People Buy 

A circle divided into sections with different feelings written inside it

Developing Emotional Literacy with the Feelings Wheel 

Professional woman against a blue brick wall and smiling towards the camera

How Emotionally Self-Aware are you? 

Businesswoman talking through a headset sitting at a computer

Creating a Sales (and Service) Culture 

Stressed businesswoman sitting at a table

Reality Testing and Emotional Intelligence 

Man looking at a computer screen

Emotional Intelligence Online Courses: Your Roadmap to Workplace Success 

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Emotional Expression and Emotional Intelligence 

Group of business people sitting at a table talking

How do You Create Emotional Culture? 

A businessman talking to another businessman

Empathy and Emotional Intelligence 

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Emotional Intelligence and Leadership: 5 Critical Skills for Navigating Uncertainty 

Group of business people mixed race and mixed gender

Assertiveness and Emotional Intelligence at Work 

Businesswoman talking to colleagues

The 70 20 10 Model for Employee Learning and Development: A Comprehensive Guide for Success 

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Debunking 5 Common Myths About Employee Training and Development 

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What is Employee Development? 

Mature business woman talking to a man

Influence Style Indicator Certification 

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Intentional Leadership: Three Tips for Cultivating Psychological Safety in the workplace 

Business people doing a group high-five

Unlocking Employee Loyalty: Three Key Levers to Better Retention Rates 

The emotional culture deck laid out on a table

Sparking Meaningful Conversations with The Emotional Culture Deck 

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Leadership and Organisational Culture - where to from here? 

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