Comments for Albany Insurance Professional

Comment on The Fine Art of Annoying Prospects by Ryan Hanley

Ryan Hanley — Fri, 05 Mar 2010 15:24:20 +0000

Victor,

Amazing comment! This is point. Selling is about relationship building. Cold Calling and Cold Visiting are sometimes a necessary evil. But similar to what happened with Victor that call or visit needs to relaxed, non-sale, introduction, nothing more than Hi, Here's a card, I will be in touch, have a nice day…

You want to put yourself on the Radar… Nothing is getting sold that day…

Thanks for the Story Victor!

Comment on The Fine Art of Annoying Prospects by victortulch

victortulch — Fri, 05 Mar 2010 15:16:26 +0000

It reminds me of a durable medical equipment rep in my office. I had a rather hectic lunch with a relative in the hospital, an emergency patient in my office and 2 patients waiting who were early for their one 1 and 1:30 pm appointments. this DME sales rep sees I am on the phone with who it turns out was a Cardiothroracic surgeon about my relative about a recent major set back. This guy interrupts me on the phone and asks me to speak to him about his line of durable medical equipment and supplies. I reply I am on the phone with a very important phone call. No that isn't good enough, he launches into x y and z while I am still on the phone. I politely finish my phone call with the CT Surgegeon, and ask this goon what his problem is in a professional tone. He goes off on his sales pitch. I ask him, do you realize that a) what you are doing is rude, b) I have an family emergency,c) I have a patient emergency in my office waiting to be see, d) I haven't eaten my lunch and E) you are still going full bore with your sales pitch despite a-d in front of you? I may have Aspergers Syndrome, a communications disorder where I am not good at subltlety with reading body language, but this guy couldn't get the hint that this is really not a good time. When he finally realized his pitch wasn't working, he had the gaul to ask me to take his business card and call him when I am ready to ask him about his products. He is trying to joke with me. I told him in so many words: I will call you, don't call me. He still didn't get it. This moron shows up in my office 3 weeks later, and I recognised him, amazingly, aren't you the **((&&^% idiot who was badgering me to buy product x from your company, he sheepishly said he was. I said please, leave my office and don't let the door hit you on the way out. Some people have some nerve, and I am not angry person, but sometimes you salespeople really piss off potential customers.
he may have not been a liar with a by line, but get a clue! If I am interested, I will take your card and think about it. If I a not interested I will be polite and take your card anyways, If you tick me off, I will go to your competition and buy or prescribe their product. enough said!

Comment on Protect Your Home from Water Backup and Sump Pump Failure by kembelar

kembelar — Fri, 05 Mar 2010 12:31:35 +0000

I think the quality pump that you used is not good enough. Buy some good quality to avoid the accidents.

Comment on Protect Your Home from Water Backup and Sump Pump Failure by kembelar

kembelar — Fri, 05 Mar 2010 12:31:35 +0000

I think the quality pump that you used is not good enough. Buy some good quality to avoid the accidents.

Comment on Workers Comp Claims Come in All Shapes & Sizes by Ryan Hanley

Ryan Hanley — Fri, 05 Mar 2010 11:46:17 +0000

Thanks for the Comment Nick!

My feeling is the stories are the whole deal. No one wants to hear super technical insurance talk… But stories make it real…

Ryan H.

Comment on Workers Comp Claims Come in All Shapes & Sizes by InsuranceNick

InsuranceNick — Thu, 04 Mar 2010 22:07:17 +0000

Great examples provided and you raise a good point about whether workers comp is a necessity when compared with the “headache.” Depending on the business, stories are one of the best ways to offer perspective. While not all of us are at risk from gang shootings or rowdy horses, the stories behind them can serve as excellent sales tools.

Comment on But I Just Sent Her Out For Staples by Vote on this article at blogengage.com

Vote on this article at blogengage.com — Thu, 04 Mar 2010 19:58:15 +0000

But I Just Sent Her Out For Staples…

As I stepped into this circle of professionals in all my insurance glory, (ready to get my network on), I heard a small business owner regale to a collection of his peers this tale of Insurance Horror and Conspiracy……

Comment on The Fine Art of Annoying Prospects by Ryan Hanley

Ryan Hanley — Tue, 02 Mar 2010 16:42:51 +0000

There are so many “Sales Techniques” the sales professionals try to use… I think Steve hits the issue right on the head when he say “Tell the Truth” I'm calling for this reason… Are you interested? Yes or No, if yes great lets talk , if no have a great day maybe another time.

Kiesha, I feel you, everytime I used to call Capital One no matter what the reason I got about 15 scripted sales pitches with no regard for my interest… turned a 3 minute phone call into a 15 minute phone call… so annoying…

Comment on The Fine Art of Annoying Prospects by Kiesha

Kiesha — Tue, 02 Mar 2010 15:59:29 +0000

LOL! I experienced a call like this recently. Although I was the caller, I was attempting to cancel an account. Instead of just allowing me to cancel my account the person insisted on telling me about all the benefits I'd be missing out. I interrupted, letting her know that I was aware, but she she just kept on – it's like they have an arsenal of backup material. I stopped her again, half-laughing, half-irritated and finally was able to cancel the account. My goodness it was a very energy-draining process. Someone please tell these people to stop!

Comment on The Fine Art of Annoying Prospects by Vote on this article at blogengage.com

Vote on this article at blogengage.com — Tue, 02 Mar 2010 15:23:44 +0000

The Fine Art of Annoying Prospects…

This is one of the many ways that we producers start wars with our prospects and why so many of our prospecting calls die on the vine….