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      <title>Common Outlook Master Feed</title>
      <description>Merges all Common Outlook feeds: Articles, Book Reviews, News, Blog.</description>
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      <pubDate>Thu, 01 Oct 2015 22:36:55 +0000</pubDate>
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         <title>Grown-up Lego (a.k.a. Relationship Management)</title>
         <link>http://commonoutlook.com/learning/articles/grown-up-lego-a-k-a-relationship-management/</link>
         <description>Relationships, whether at work or at home, are built action by interaction, in much the way kids build structures out of Lego. Yet many of us treat those interactions as transactions… as finite moments or happenings that have no bearing on what comes next and nothing at all to do with the whole structure of [&amp;#8230;]</description>
         <guid isPermaLink="false">http://commonoutlook.com/?p=2447</guid>
         <pubDate>Tue, 08 Sep 2015 17:28:16 +0000</pubDate>
         <category>Articles</category>
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      <item>
         <title>Infomania* – How to Clear the Mind</title>
         <link>http://commonoutlook.com/learning/book-reviews/infomania-how-to-clear-the-mind/</link>
         <description>One of life’s great pleasures is to crack open a book by a well-known author, and find it not only meets, but surpasses one’s expectations. So is the case with Daniel Levitin’s The Organized Mind: Thinking Straight in the Age of Information Overload. This book takes a fascinating look at how the brain works, and [&amp;#8230;]</description>
         <guid isPermaLink="false">http://commonoutlook.com/?p=2437</guid>
         <pubDate>Thu, 13 Aug 2015 14:00:10 +0000</pubDate>
         <category>Book Reviews</category>
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      <item>
         <title>Why Privacy Matters</title>
         <link>http://www.peterhiddema.com/featured/why-privacy-matters/</link>
         <description>Greetings all. I just came across this important TED Talk by Glenn Greenwald (the journalist who famously was a key player in publishing the information Edward Snowden released about the US government&amp;#8217;s extensive surveillance activities). I am a believer in the importance of privacy.  Whatever you feel about what Edward Snowden did and about Glenn [&amp;#8230;]</description>
         <guid isPermaLink="false">http://www.peterhiddema.com/?p=1189</guid>
         <pubDate>Thu, 09 Jul 2015 21:17:16 +0000</pubDate>
         <content:encoded><![CDATA[<p><a rel="nofollow" target="_blank" href="http://www.peterhiddema.com/featured/why-privacy-matters/attachment/glenn-greenwald/"><img class="alignleft size-full wp-image-1190" src="http://www.peterhiddema.com/wp-content/uploads/glenn-greenwald.jpg" alt="glenn greenwald" width="300" height="168"/></a>Greetings all.</p>
<p>I just came across this important TED Talk by Glenn Greenwald (the journalist who famously was a key player in publishing the information Edward Snowden released about the US government&#8217;s extensive surveillance activities).</p>
<p>I am a believer in the importance of privacy.  Whatever you feel about what Edward Snowden did and about Glenn Greenwald&#8217;s choice to assist in that endeavour, I think Mr. Greenwald makes a compelling case for why privacy is so important &#8211; especially in this modern age when we have so little of it.</p>
<p>Click the following link to watch <a rel="nofollow" target="_blank" href="http://www.ted.com/talks/glenn_greenwald_why_privacy_matters?language=en#t-573030">Glenn Greenwald&#8217;s TED Talk</a>.</p>
<p>&nbsp;</p>]]></content:encoded>
         <category>Featured</category>
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      <item>
         <title>Are You Present? Or Are You Digitally Absent?</title>
         <link>http://commonoutlook.com/learning/articles/are-you-present-or-are-you-digitally-absent/</link>
         <description>Digital devices like Smartphones can be a boon if you have a teen/daycare/babysitter you need to stay in touch with, or colleagues who you need to touch base briefly with about something. But apart from specific times and occasions, staying tethered to technology &amp;#8211; to social media, dating, and gaming sites &amp;#8211; is desensitizing us [&amp;#8230;]</description>
         <guid isPermaLink="false">http://commonoutlook.com/?p=2426</guid>
         <pubDate>Tue, 07 Jul 2015 02:40:19 +0000</pubDate>
         <category>Articles</category>
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         <title>Happy Canada Day!</title>
         <link>http://www.peterhiddema.com/featured/happy-canada-day/</link>
         <description>Greetings all. Happy Canada Day! It&amp;#8217;s been 6 months since my last blog entry due to a fairly serious accident I suffered shortly after my January 8 blog post.  Maybe I&amp;#8217;ll tell you more about that some other time. But today &amp;#8211; today felt like a great day to restart. Why? Because Canada Day is [&amp;#8230;]</description>
         <guid isPermaLink="false">http://www.peterhiddema.com/?p=1185</guid>
         <pubDate>Wed, 01 Jul 2015 12:04:18 +0000</pubDate>
         <content:encoded><![CDATA[<p><a rel="nofollow" target="_blank" href="http://www.peterhiddema.com/featured/happy-canada-day/attachment/canadian-flag-parliament/"><img class="alignleft size-full wp-image-1186" src="http://www.peterhiddema.com/wp-content/uploads/Canadian-Flag-Parliament.jpg" alt="Canadian Flag - Parliament" width="620" height="400"/></a>Greetings all.</p>
<p>Happy Canada Day!</p>
<p>It&#8217;s been 6 months since my last blog entry due to a fairly serious accident I suffered shortly after my January 8 blog post.  Maybe I&#8217;ll tell you more about that some other time.</p>
<p>But today &#8211; today felt like a great day to restart.</p>
<p>Why?</p>
<p>Because Canada Day is one of my favourite days of the year.</p>
<p>This is a day when we as Canadians can pause and give thanks for this wonderful country that we have the privilege of calling &#8220;home&#8221;.  How fortunate we are. Really.</p>
<p>I have lived in several countries and have traveled to many more (some of them too many times to count).  I believe that there are many great places to live in the world. And, I believe that Canada is one the best among them. I am so grateful to have been born here and to be able to live here.</p>
<p>We have a &#8220;just&#8221; society, a country that is &#8211; for the most part &#8211; kind, gentle, and caring. We help each other out, we seek to honour each other&#8217;s traditions, cultures, and religious affiliations.  Generally speaking, we strive to respect and celebrate our differences rather than suppress and punish them. How fantastic is that?</p>
<p>We can speak freely without fear of being punished, threatened, beaten, imprisoned, or even killed by the authorities who rule over this country.  We can openly challenge our government without fear. We can generally walk along the streets of most parts of our cities &#8211; even the biggest ones &#8211; day or night and feel safe (and importantly, BE safe).</p>
<p>We have publicly funded medical care that is available to everyone. Yes, it has its flaws and it is a system under strain given our aging population of post-war baby boomers and the increasing cost and complexity of medical treatments, but wow &#8211; it&#8217;s amazing.  And then there are all the other programs designed to help those who need a hand.</p>
<p>We have natural beauty, wide open spaces, majestic mountains, fresh, beautiful lakes &#8211; SO much to enjoy and appreciate.</p>
<p>I could go on and on, but I&#8217;ll stop here.</p>
<p>I know this paints a very rosy picture of our country. Maybe it paints a picture so rosy you think I&#8217;m deluding myself. But I don&#8217;t think I am. We have our flaws &#8211; for sure. We are far from perfect. Some of our policies &#8211; including some of our foreign policy &#8211; really leaves something to be desired. But that&#8217;s not the point of today&#8217;s post. Today is about celebration and gratitude.</p>
<p>I&#8217;m not sure how often I&#8217;ll blog now that I&#8217;ve returned to the space, but I&#8217;m not going to concern myself with that today.</p>
<p>Today, I will celebrate my country.  For all Canadians and all lovers of Canada, I wish you a Happy and gratitude-filled Canada Day.</p>]]></content:encoded>
         <category>Featured</category>
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         <title>Appreciating Conflict</title>
         <link>http://commonoutlook.com/learning/articles/appreciating-conflict/</link>
         <description>All meaningful relationships, whether at work or at home, have conflicts. The conflicts may be ongoing; they may come in short bursts; they may be separated by long interludes of harmony; but if those connections are to continue to be a source of inspiration, hopefulness, and steadfast loyalty, conflict has to become an acceptable and [&amp;#8230;]</description>
         <guid isPermaLink="false">http://commonoutlook.com/?p=2419</guid>
         <pubDate>Tue, 09 Jun 2015 02:23:03 +0000</pubDate>
         <category>Articles</category>
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      <item>
         <title>Managing Tribe-based Conflict</title>
         <link>http://commonoutlook.com/learning/articles/managing-tribe-based-conflict/</link>
         <description>At its core, a tribe is held together by the need for safety and well-being. Individually, each member has the same need… it’s what draws us to this or that group. Adolescents feel the pull most keenly, for they are all too aware of the pitfalls of not belonging, and the sense of well-being that [&amp;#8230;]</description>
         <guid isPermaLink="false">http://commonoutlook.com/?p=2414</guid>
         <pubDate>Wed, 06 May 2015 20:08:04 +0000</pubDate>
         <category>Articles</category>
      </item>
      <item>
         <title>Managing Identity-based Conflict</title>
         <link>http://commonoutlook.com/learning/articles/managing-identity-based-conflict/</link>
         <description>Success. Failure. Triumph. Defeat. Good days. Bad days. Compliments. Insults. All of these (and more) can trigger our identity &amp;#8211; our sense of who we are &amp;#8211; and before we know it, we can find ourselves in an identity-based conflict; sometimes only with ourselves, in fact. Managing the vagaries of identity-based conflict is not easy. [&amp;#8230;]</description>
         <guid isPermaLink="false">http://commonoutlook.com/?p=2409</guid>
         <pubDate>Fri, 10 Apr 2015 01:11:32 +0000</pubDate>
         <category>Articles</category>
      </item>
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         <title>Resolving Emotional Conflicts</title>
         <link>http://commonoutlook.com/learning/articles/resolving-emotional-conflicts/</link>
         <description>Emotional conflicts. Wouldn’t life be easier without them? Yes, probably. But it would also be less real. After all, we are people, not machines. Time and again we at Common Outlook remind clients (and ourselves) that any organization is nothing more than a collection of people dealing with each other. If we remembered this simple [&amp;#8230;]</description>
         <guid isPermaLink="false">http://commonoutlook.com/?p=2402</guid>
         <pubDate>Tue, 17 Mar 2015 21:57:18 +0000</pubDate>
         <category>Articles</category>
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         <title>Three Common Workplace Conflicts</title>
         <link>http://commonoutlook.com/learning/articles/three-common-workplace-conflicts/</link>
         <description>Conflict is a word that often makes people uncomfortable. Indeed, many would agree with the assertion: “Conflict is bad”. Our view is different. We say that conflict is not inherently good or bad; it just “is”. Conflict is a normal part of any human relationship. Without a doubt, the impact of conflict can often be [&amp;#8230;]</description>
         <guid isPermaLink="false">http://commonoutlook.com/?p=2395</guid>
         <pubDate>Thu, 19 Feb 2015 13:59:11 +0000</pubDate>
         <category>Articles</category>
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         <title>Great Conflict Management Tip</title>
         <link>http://www.peterhiddema.com/featured/great-conflict-resolution-tip/</link>
         <description>Hi Guys, I just came across an excellent, short video from a colleague of mine about how to manage conflict in the moment. Check it out! &amp;#160; &amp;#160; &amp;#160;</description>
         <guid isPermaLink="false">http://www.peterhiddema.com/?p=1176</guid>
         <pubDate>Thu, 08 Jan 2015 15:01:18 +0000</pubDate>
         <content:encoded><![CDATA[<p>Hi Guys, I just came across an excellent, short video from a colleague of mine about how to manage conflict in the moment.</p>
<p><a rel="nofollow" target="_blank" href="http://greatpondresolutions.com/the-1-best-most-excellent-conflict-resolution-move/?utm_source=8Working+Together+%237%3A+It%27s+Not+REALLY+A+Jungle+Out+There&amp;utm_campaign=%238&amp;utm_medium=email">Check it out!</a></p>
<p>&nbsp;</p>
<p><a rel="nofollow" target="_blank" href="http://www.peterhiddema.com/featured/great-conflict-resolution-tip/attachment/richard-cohen/"><img class="alignleft wp-image-1177 size-medium" src="http://www.peterhiddema.com/wp-content/uploads/Richard-Cohen-300x165.jpg" alt="Richard Cohen" width="300" height="165"/></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>]]></content:encoded>
         <category>Featured</category>
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      <item>
         <title>Choose a Leadership Expert</title>
         <link>http://commonoutlook.com/learning/articles/choose-a-leadership-expert/</link>
         <description>This month, we feature – ever so briefly – five top leadership experts in the English-speaking world. Each holds their own against the others in spite of very different methodologies and philosophies. In other words, there’s no right or wrong way to lead; it’s about choosing the best path for you and the context you [&amp;#8230;]</description>
         <guid isPermaLink="false">http://commonoutlook.com/?p=2386</guid>
         <pubDate>Wed, 07 Jan 2015 02:14:56 +0000</pubDate>
         <category>Articles</category>
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      <item>
         <title>…and we begin anew.</title>
         <link>http://www.peterhiddema.com/featured/and-we-begin-anew/</link>
         <description>I love January 1st. As I&amp;#8217;ve written before, I love &amp;#8220;firsts&amp;#8221; in general. There&amp;#8217;s something energizing and inspiring about them. They contain a real feeling of promise and possibility; of as-yet unknown adventures and experiences. It&amp;#8217;s very enlivening. That&amp;#8217;s really all I want to say here on this New Year&amp;#8217;s Day. I wish you the [&amp;#8230;]</description>
         <guid isPermaLink="false">http://www.peterhiddema.com/?p=1174</guid>
         <pubDate>Thu, 01 Jan 2015 19:34:52 +0000</pubDate>
         <content:encoded><![CDATA[<p><a rel="nofollow" target="_blank" href="http://www.peterhiddema.com/featured/and-we-begin-anew/attachment/bingwallpaper-2014-12-29-2/"><img class="alignleft wp-image-1175 size-medium" src="http://www.peterhiddema.com/wp-content/uploads/BingWallpaper-2014-12-29-2-300x187.jpg" alt="BingWallpaper-2014-12-29 (2)" width="300" height="187"/></a>I love January 1st.</p>
<p>As I&#8217;ve written before, I love &#8220;firsts&#8221; in general.</p>
<p>There&#8217;s something energizing and inspiring about them. They contain a real feeling of promise and possibility; of as-yet unknown adventures and experiences. It&#8217;s very enlivening.</p>
<p>That&#8217;s really all I want to say here on this New Year&#8217;s Day.</p>
<p>I wish you the very best for the coming year. None of us choose what happens to us; but all of us choose (consciously and unconsciously) how we  respond to what happens.</p>
<p>May we make excellent choices this year.</p>
<p>I also want to acknowledge the search engine &#8220;Bing&#8221; for making this gorgeous photo available for download on December 30th. It is an Ice Castle in Lake Louise, Alberta, Canada. The photo was taken by Michael Interisano and is represented by Design Pics RM/Age Fotostock. To me it represents beautifully the bring and shiny promise of a New Year.</p>
<p>Warmest wishes to all of you.</p>
<p>Peter.</p>
<p>&nbsp;</p>]]></content:encoded>
         <category>Featured</category>
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         <title>Looptail – How One Company Changed the World by Reinventing Business</title>
         <link>http://commonoutlook.com/learning/book-reviews/looptail/</link>
         <description>More and more nowadays, we hear about people who are not simply entrepreneurial leaders, but who are leaders with a social conscience – social entrepreneurs. Leading this vanguard is Bruce Poon Tip, a resident of Toronto who heads up the most successful small-group travel company in the world. His isn’t a silver-spoon success story; the roots [&amp;#8230;]</description>
         <guid isPermaLink="false">http://commonoutlook.com/?p=2380</guid>
         <pubDate>Thu, 04 Dec 2014 03:34:42 +0000</pubDate>
         <category>Book Reviews</category>
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         <title>Leading Your Team into Self-Regulation</title>
         <link>http://commonoutlook.com/learning/articles/leading-your-team-into-self-regulation/</link>
         <description>It’s not easy for any of us to see ourselves… to see a lack of self-regulation… to see the behaviours and processes that work against us, and against a team. If you’re a leader, however, you’re in a position… indeed, many would say it’s your very responsibility to help people see themselves and their actions [&amp;#8230;]</description>
         <guid isPermaLink="false">http://commonoutlook.com/?p=2366</guid>
         <pubDate>Thu, 13 Nov 2014 02:27:13 +0000</pubDate>
         <category>Articles</category>
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         <title>Remembering</title>
         <link>http://www.peterhiddema.com/featured/remembering/</link>
         <description>Remembrance Day. Today&amp;#8217;s weather here in Toronto is a mismatch for its mood. It is sunny and 15 degrees celsius.  But there is still a sombreness about the day for me. I write simply to invite those of you coming across this blog post to take a moment to pause and reflect on the losses [&amp;#8230;]</description>
         <guid isPermaLink="false">http://www.peterhiddema.com/?p=1170</guid>
         <pubDate>Tue, 11 Nov 2014 20:13:10 +0000</pubDate>
         <content:encoded><![CDATA[<p><a rel="nofollow" target="_blank" href="http://www.peterhiddema.com/featured/remembering/attachment/memoriam/"><img class="alignleft size-full wp-image-1171" src="http://www.peterhiddema.com/wp-content/uploads/memoriam.gif" alt="memoriam" width="400" height="376"/></a></p>
<p>Remembrance Day.</p>
<p>Today&#8217;s weather here in Toronto is a mismatch for its mood. It is sunny and 15 degrees celsius.  But there is still a sombreness about the day for me.</p>
<p>I write simply to invite those of you coming across this blog post to take a moment to pause and reflect on the losses and costs of war, and of any kind of violent conflict.</p>
<p>Please also take a moment to consider what you can do on a day-to-day basis to reduce the frequency with which conflict erupts and turns violent.  Maybe it&#8217;s the way you raise your children, or teach your students, or lead your team, or handle your own disputes in life.</p>
<p>I am aware that this day is not necessarily a significant day for every country in the world. There are other days of remembrance that are equally important and equally painful.</p>
<p>Whatever your occasion, I ask you to pause, reflect, and renew your commitment to learning how to live in harmony with others.</p>
<p>&nbsp;</p>]]></content:encoded>
         <category>Featured</category>
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      <item>
         <title>Join us! Special Event Thu Oct 23, 2-6pm, MTCC</title>
         <link>http://www.peterhiddema.com/featured/join-us-special-event-thu-oct-23-2-6pm-mtcc/</link>
         <description>Hi Folks, I  think this is the first time in the almost 8 years of writing a blog that I have pitched something. Forgive me if you don&amp;#8217;t like it For those of you in the Toronto area, we are running a fantastic event on Oct 23rd in downtown Toronto (Metro Toronto Convention Centre). It&amp;#8217;s [&amp;#8230;]</description>
         <guid isPermaLink="false">http://www.peterhiddema.com/?p=1164</guid>
         <pubDate>Fri, 17 Oct 2014 16:42:13 +0000</pubDate>
         <content:encoded><![CDATA[<p>Hi Folks,</p>
<p>I  think this is the first time in the almost 8 years of writing a blog that I have pitched something. Forgive me if you don&#8217;t like it</p>
<p>For those of you in the Toronto area, we are running a fantastic event on Oct 23rd in downtown Toronto (Metro Toronto Convention Centre).</p>
<p><a rel="nofollow" target="_blank" href="http://www.peterhiddema.com/featured/join-us-special-event-thu-oct-23-2-6pm-mtcc/attachment/brucepoontip2/"><img class="alignleft  wp-image-1165" src="http://www.peterhiddema.com/wp-content/uploads/brucepoontip2.jpg" alt="brucepoontip2" width="197" height="208"/></a>It&#8217;s all about fostering a fantastic culture in the workplace.</p>
<p>We&#8217;ve got a really great keynote speaker coming in &#8211; his name is Bruce Poon Tip. He&#8217;s a Canadian entrepreneur &#8211; founder of the most successful adventure travel company in the world with offices in 20 countries and trips to over 100 countries.  They take small groups, stay in small locally-owned hotels (generally 40 rooms or less), and seek to make a positive difference in the communities they visit.</p>
<p>Bruce is a pioneer in many ways and his company has won more awards than you can count.</p>
<p>At one point he turned down a $100 million dollar offer to buy his company so he could continue to run the company as he envisioned it and fulfill his mission of running a values-based organization.</p>
<p>&nbsp;</p>
<p>The talk is sure to be inspiring, and I have the honour of introducing Bruce and interviewing him onstage that afternoon.</p>
<p>Please join us if you can. Tickets are $95.  <a rel="nofollow" target="_blank" href="https://www.eventbrite.ca/e/premiere-speakers-event-with-bruce-poon-tip-tickets-12433598227?ref=enivte001&amp;utm_source=eb_email&amp;utm_medium=email&amp;utm_campaign=inviteformalv2&amp;utm_term=attend&amp;ref=enivte001">Click here to buy your ticket!</a></p>
<p>If you can&#8217;t join us for whatever reason, I do encourage you to read his book. I&#8217;m just about finished reading it and it&#8217;s quite inspiring (not to mention interesting to read his story).  It&#8217;s called &#8220;<a rel="nofollow" target="_blank" href="http://www.looptail.com/">Looptail: How One Company Changed the World by Reinventing Business</a>&#8220;.</p>
<p>And also consider taking one of many fascinating trips with his wonderful company, <a rel="nofollow" target="_blank" href="https://www.gadventures.com/?gclid=CNDZwZiPtMECFYZaMgodaQgARg">G Adventures</a>.</p>
<p>It may just change your life.</p>
<p>&nbsp;</p>]]></content:encoded>
         <category>Featured</category>
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         <title>Innovation through Collaboration</title>
         <link>http://www.peterhiddema.com/featured/innovation-through-collaboration/</link>
         <description>Hi everyone. It&amp;#8217;s been a while. I just came across a great article via LinkedIn called Why Steve Jobs Obsessed About Office Design (And, Yes, Bathroom Locations) It&amp;#8217;s written by Walter Isaacson, author of Steve Jobs&amp;#8217; authorized biography. Just two paragraphs into the article, I knew I had to share it. It discusses how crucial [&amp;#8230;]</description>
         <guid isPermaLink="false">http://www.peterhiddema.com/?p=1162</guid>
         <pubDate>Wed, 08 Oct 2014 20:31:14 +0000</pubDate>
         <content:encoded><![CDATA[<p><img class="center" src="https://media.licdn.com/mpr/mpr/p/5/005/08e/1da/07fe9c3.jpg" alt=""/></p>
<p>Hi everyone. It&#8217;s been a while. I just came across a great article via LinkedIn called</p>
<h1 class="article-title">Why Steve Jobs Obsessed About Office Design</h1>
<h1 class="article-title">(And, Yes, Bathroom Locations)</h1>
<p>It&#8217;s written by Walter Isaacson, author of Steve Jobs&#8217; authorized biography.</p>
<p><em>Just two paragraphs into the article, I knew I had to share it. </em></p>
<p><strong>It discusses how crucial collaboration is in order to truly achieve something great.</strong></p>
<p>As you know, we&#8217;re all about collaboration.</p>
<p><strong>It also highlights how most &#8220;new&#8221; ideas aren&#8217;t really new. Rather, they are evolutions of previous ideas</strong> as Isaac Newton said so poetically <span class="st">in a 1676 letter: &#8220;If I have seen further it is by <em>standing on the shoulders of giants&#8221;. </em>This expression is further traced to at least the 12th century, attributed to Bernard of Chartres &#8211; a sign in and of itself of how one thing is often built upon another). </span></p>
<p>Click here to <a rel="nofollow" target="_blank" href="https://www.linkedin.com/pulse/article/20141007161621-73685339-why-steve-jobs-obsessed-about-office-design-and-yes-bathroom-locations?trk=tod-home-art-list-small_3">read the article</a>.  Enjoy!</p>
<p>&nbsp;</p>]]></content:encoded>
         <category>Featured</category>
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      <item>
         <title>How to Regulate Yourself</title>
         <link>http://commonoutlook.com/learning/articles/how-to-regulate-yourself/</link>
         <description>Although you will find various definitions explaining what self-regulation means, for our purposes we will define it simply to mean using forethought before diving into a project or endeavour, and after-thought as it takes shape. The good news is that self-regulation is not an inborn trait or gift that some of us have and others [&amp;#8230;]</description>
         <guid isPermaLink="false">http://commonoutlook.com/?p=2353</guid>
         <pubDate>Fri, 03 Oct 2014 13:51:40 +0000</pubDate>
         <category>Articles</category>
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         <title>Thanks for the Feedback</title>
         <link>http://commonoutlook.com/learning/book-reviews/thanks-for-the-feedback/</link>
         <description>It is the authors’ assertion that we not only need feedback, but that in our heart of hearts, we actually want it…given others have insights about us we can’t see…insights that help us become better leaders, better team-players, better family members, and better people. It is also their contention that most of us dread feedback [&amp;#8230;]</description>
         <guid isPermaLink="false">http://commonoutlook.com/?p=2339</guid>
         <pubDate>Wed, 17 Sep 2014 22:58:43 +0000</pubDate>
         <category>Book Reviews</category>
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         <title>O Canada!</title>
         <link>http://www.peterhiddema.com/featured/o-canada/</link>
         <description>Hello Everyone in Blogland! Sorry I&amp;#8217;ve been quiet on the blogging front. Was focused on other things. Just a very brief note this fine morning to give a shout out to my home and native land: CANADA!!! I have traveled a fair bit in the world (over 50 countries, and many of those have been [&amp;#8230;]</description>
         <guid isPermaLink="false">http://peterhiddema.com/?p=1148</guid>
         <pubDate>Tue, 01 Jul 2014 10:54:16 +0000</pubDate>
         <content:encoded><![CDATA[<p><a rel="nofollow" target="_blank" href="http://peterhiddema.com/featured/o-canada/attachment/canadian-flag2/"><img class="alignleft size-full wp-image-1149" src="http://www.peterhiddema.com/wp-content/uploads/Canadian-Flag2.jpg" alt="Canadian Flag2" width="259" height="194"/></a>Hello Everyone in Blogland!</p>
<p>Sorry I&#8217;ve been quiet on the blogging front. Was focused on other things.</p>
<p>Just a very brief note this fine morning to give a shout out to my home and native land: CANADA!!!</p>
<p>I have traveled a fair bit in the world (over 50 countries, and many of those have been visited many times), plus have lived in 6 countries on 4 continents (even though some of the stays were not so very long).  This means I have a bit of a sense for what&#8217;s out there in the world.</p>
<p>&nbsp;</p>
<p>I can honestly say there are a number of wonderful places to live in this world.</p>
<p>And, I can honestly, proudly, and gratefully say that Canada is one of them.</p>
<p>For all my Canadian family, friends, and colleagues, and for all lovers of Canada and/or what it stands for, HAPPY CANADA DAY.</p>
<p>Let us pause and give thanks.</p>
<p>Warmest wishes,</p>
<p>Peter.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>]]></content:encoded>
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         <title>Making Financial Markets Fair – A Canadian Champion</title>
         <link>http://www.peterhiddema.com/featured/making-financial-markets-fair-a-canadian-champion/</link>
         <description>Today, CBC Radio&amp;#8217;s morning show &amp;#8220;The Current&amp;#8221; featured a fascinating story that I found simultaneously disheartening and hopeful. It was yet another exposé about how the financial system takes advantage of investors. The Hero of this story is a fellow Canadian:Brad Katsuyama &amp;#8211; as pictured here a few days ago during an interview with CBC&amp;#8217;s [&amp;#8230;]</description>
         <guid isPermaLink="false">http://peterhiddema.com/?p=1140</guid>
         <pubDate>Wed, 09 Apr 2014 19:28:42 +0000</pubDate>
         <content:encoded><![CDATA[<p>Today, CBC Radio&#8217;s morning show &#8220;The Current&#8221; featured a fascinating story that I found simultaneously disheartening and hopeful.</p>
<p>It was yet another exposé about how the financial system takes advantage of investors.</p>
<p><a rel="nofollow" target="_blank" href="http://peterhiddema.com/featured/making-financial-markets-fair-a-canadian-champion/attachment/brad-katsuyama/"><img class="alignleft size-full wp-image-1141" alt="Brad Katsuyama" src="http://www.peterhiddema.com/wp-content/uploads/Brad-Katsuyama.jpg" width="300" height="168"/></a>The Hero of this story is a fellow Canadian:Brad Katsuyama &#8211; as pictured here a few days ago during an interview with CBC&#8217;s Amanda Lang on the Lang-O&#8217;Leary Exchange.</p>
<p>Essentially, Mr. Katsuyama discovered &#8211; beginning in early 2007 while working as a trader on the financial markets for Royal Bank of Canada (RBC) in New York &#8211; he was not able to complete a transaction that was supposedly available based on the information on his screen. In essence, someone was able to find out he wanted to make a certain trade and &#8220;get ahead of him&#8221; to take advantage of that opportunity and make money in the process.</p>
<p>This was not only frustrating to him, but seemed patently unfair. To RBC&#8217;s credit, it allowed him to investigate this. Over the course of the next few years, he and his team discovered something called &#8220;High Frequency Trading&#8221;. These traders were (and are) essentially automated systems that can process a large number of trades in milliseconds &#8211; faster than most market participants. Furthermore, those systems were getting information about the market demand for stock x, y, or z <em>ahead of</em> the rest of the market, and using that information &#8211; plus their speed &#8211; to make money. In essence, it enabled them to skim small margins off the top, which &#8211; when added up &#8211; totaled to billions of dollars of profit.</p>
<p>If I&#8217;m understanding the situation right, Mr. Katsuyama mused about what to do about this. To him, it felt morally wrong. How could regulators stop this, he wondered? What else could be done?</p>
<p>As it happens, both things are happening. Regulators <em>are</em> looking into this now, and, Mr. Katsuyama seems to have come to the conclusion that if the market is being &#8220;unfair&#8221; to investors, perhaps the best and most durable way to combat it is to offer an alternative in the market that IS fair.</p>
<p>What did he do? He launched a new exchange &#8211; a fair exchange &#8211; called IEX Trading (<a rel="nofollow" target="_blank" href="http://www.iextrading.com">www.iextrading.com</a>), which opened its doors on October 25, 2013. It&#8217;s still a relatively small market player, but large players like Goldman Sachs and Morgan Stanley have already signed on as customers. Not bad!</p>
<p>Is the solution Brad Katsuyama and his team came up with the best solution? It&#8217;s hard to know. But you&#8217;ve got to give them points for their intentions and efforts. If I&#8217;m understanding it right, they&#8217;re trying to introduce a level playing field.</p>
<p>Having said all of what I just said, there is a counter argument that says that high frequency trading serves to improve liquidity in the market and make markets more efficient. Said differently, they are a net benefit to the markets (and therefore presumably investors as well). If I understand Mr. Katsuyama&#8217;s view correctly, it seems that he agrees that not all high frequency trading is bad. Rather, he only sees it as bad when there is an informational disadvantage in favour of one party. It seems that the new exchange he and his team founded is seeking to level that<em> </em>playing field so it&#8217;s as fair as possible.</p>
<p>All of this has become much bigger news recently due to the launch of a new book by bestselling author Michael Lewis called &#8220;<a rel="nofollow" target="_blank" href="http://www.amazon.com/Flash-Boys-Wall-Street-Revolt/dp/0393244660/ref=la_B000APZ33E_1_1?s=books&amp;ie=UTF8&amp;qid=1397055939&amp;sr=1-1">Flash Boys: A Wall Street Revolt</a>&#8220;.  Mr. Lewis also wrote bestsellers Liar&#8217;s Poker, The Blind Side, and Moneyball, among others.</p>
<p>To read more about this story and the differing views available on it, see the following links:</p>
<p><a rel="nofollow" target="_blank" href="http://www.cbc.ca/news/business/brad-katsuyama-says-his-aim-is-to-make-trading-fair-1.2597414">CBC News Story and Video &#8211; The Lang O&#8217;Leary Exchange &#8211; April 4th, 2014</a></p>
<p><a rel="nofollow" target="_blank" href="http://www.theglobeandmail.com/report-on-business/international-business/canadian-at-centre-of-spat-over-soundness-of-us-markets/article17839483/">The Globe and Mail &#8211; The preliminary impact of this on Mr. Katsuyama &#8211; April 4th, 2014</a></p>
<p><a rel="nofollow" target="_blank" href="http://www.bloomberg.com/video/katsuyama-narang-lewis-debate-speed-trading-~tZW9uHxRPm4Un24I0pyTg.html">Debate on Bloomberg TV about the pros and cons of high-frequency trading &#8211; April 2nd, 2014</a></p>
<p>&nbsp;</p>]]></content:encoded>
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         <title>The Road to Hell is Paved with Good Intentions</title>
         <link>http://www.peterhiddema.com/featured/the-road-to-hell-is-paved-with-good-intentions/</link>
         <description>Most of us know this expression, don&amp;#8217;t we?  Sadly, it&amp;#8217;s true all-too-often. Peter Buffet made this point quite poignantly (and controversially) last year in a New York Times Op-Ed called The Charitable Industrial Complex, in which he lamented the negative effects of well-intentioned charitable acts (in fact he even questions the intentions of the givers [&amp;#8230;]</description>
         <guid isPermaLink="false">http://peterhiddema.com/?p=1138</guid>
         <pubDate>Mon, 24 Mar 2014 13:22:31 +0000</pubDate>
         <content:encoded><![CDATA[<p>Most of us know this expression, don&#8217;t we?  Sadly, it&#8217;s true all-too-often.</p>
<p>Peter Buffet made this point quite poignantly (and controversially) last year in a New York Times Op-Ed called <a rel="nofollow" target="_blank" href="http://www.nytimes.com/2013/07/27/opinion/the-charitable-industrial-complex.html?_r=0">The Charitable Industrial Complex</a>, in which he lamented the negative effects of well-intentioned charitable acts (in fact he even questions the intentions of the givers in some cases). His article came under a fair amount of criticism (some of it quite legitimate, I feel &#8211; see below), but one of his central points stands nonetheless: that often, in search of doing good, we do harm.  If his iconic name hasn&#8217;t already given it away, Peter is billionaire Warren Buffet&#8217;s son and chairman of the NoVo Foundation, a philanthropic entity endowed with a good portion of Mr. Buffet Sr&#8217;s wealth).</p>
<p>I recently had a reminder of exactly this principle in my own life. (Sadly, one of <em>many</em> reminders. I&#8217;m still learning).</p>
<p>I&#8217;m not going to go into the specific details, but I decided it was worth a short blog post. The theme is a familiar one in human interaction:</p>
<p style="text-align:center;"><strong>GOOD INTENTIONS</strong> too often lead to <strong>BAD RESULTS</strong></p>
<p>In the past week I created a painful mess with exactly this pattern. The &#8220;mess&#8221; affected the other party negatively, <em>and</em> it also affected me badly because I care about the person I harmed.</p>
<p>The fact that this dilemma occurs many times in one&#8217;s lifetime is simply a fact of life (in fact, it probably occurs at least several times a week, if not several times a day in small measures). What&#8217;s important is what we DO about it when it happens.</p>
<p>Unfortunately, all too often we create a bigger mess by (a) being blind to our impact and continuing to pave the road to hell with great efficiency, blissfully unaware of (or intentionally ignoring?) the impact of our actions, or (b) becoming defensive and dismissive when confronted with the negative impacts of our well-intentioned actions.</p>
<p>What do I recommend instead?</p>
<p>Get curious.</p>
<p>When someone draws a damaging impact of a well-intentioned action to your intention, it&#8217;s fine to express surprise, but the next thing you should do is (1) Apologize; (2) Inquire about what impact you have had; and (3) Ask how you can clean up the mess and hopefully align the impact with your intention. That&#8217;s what I&#8217;m in the process of doing right now.</p>
<p>Sigh. Being human is sometimes a frustrating thing. But then again, our trials and tribulations are a large part of what keeps life interesting, aren&#8217;t they?</p>
<p>Ironic, indeed.</p>
<p>&nbsp;</p>
<p>Although this not the point of my blog post, if you&#8217;re interested in some of the comments and critiques of Peter Buffet&#8217;s articles, including some alternate views on how philanthropy &#8211; and charitable work at large &#8211; can be (more) useful in the world, see the links below:</p>
<ul>
<li>The Chronicle of Philanthropy: <a rel="nofollow" target="_blank" href="http://philanthropy.com/article/Peter-Buffett-Is-Right-to-Call/140853/">Peter Buffet is right to call for Philanthropic Change</a></li>
<li>Forbes: <a rel="nofollow" target="_blank" href="http://www.forbes.com/sites/howardhusock/2013/07/27/what-peter-buffet-gets-wrong-about-philanthropy/">What Peter Buffet gets wrong about Philanthropy</a></li>
<li>The World Post (partnership with Huffington Post): <a rel="nofollow" target="_blank" href="http://www.huffingtonpost.com/zack-exley/peter-buffet-philanthropi_b_3667262.html">The Unglamorous Truth About Ending Poverty</a></li>
</ul>
<p>&nbsp;</p>]]></content:encoded>
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         <title>THE WILLPOWER INSTINCT  |  By Kelly McGonigal, Ph.D.</title>
         <link>http://commonoutlook.com/learning/book-reviews/the-willpower-instinct-by-kelly-mcgonigal-ph-d/</link>
         <description>Welcome to the world of craving. Whether it’s the double espresso shots in the already jitter-inducing coffee, the incessant iPhone check or play, the carcinogenic cigarette, or a habitual way of treating others, we all understand willpower &amp;#8211; or more specifically, the sad-sack lack of it. Willpower is the ability to do what really matters, [&amp;#8230;]</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=2130</guid>
         <pubDate>Thu, 25 Jul 2013 19:56:23 +0000</pubDate>
         <category>Book Reviews</category>
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         <title>The Power of Habit: Why We Do What We Do in Life and Business</title>
         <link>http://commonoutlook.com/learning/book-reviews/the-power-of-habit-why-we-do-what-we-do-in-life-and-business/</link>
         <description>Charles Duhigg, Random House 2012 The science of habits is a fascinating subject, one that held Charles Duhigg, the Pulitzer Prize-winning business reporter with the New York Times, in a ten-year thrall and inspired his 2012 international bestseller The Power of Habits. It is a book that promises much and delivers more. After reading hundreds [&amp;#8230;]</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=2103</guid>
         <pubDate>Mon, 15 Jul 2013 21:38:54 +0000</pubDate>
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         <title>Boosting customer relationships and profitability:</title>
         <link>http://commonoutlook.com/news/boosting-customer-relationships-and-profitability/</link>
         <description>Our client came to us with a problem: their margins were being eroded and their services commoditized.  RFPs abounded, and their customer relationships were fading.  Could we help?  Indeed we could, and we have been!  After some diagnostic assessment, Common Outlook launched Phase 1 of the engagement with a series of workshops for the sales [&amp;#8230;]</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=1862</guid>
         <pubDate>Mon, 30 Jul 2012 00:59:16 +0000</pubDate>
         <category>Our News</category>
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         <title>Collaboration: How Leaders Avoid the Traps, Create Unity and Reap Big Results by Dr. Morten Hansen</title>
         <link>http://commonoutlook.com/learning/book-reviews/collaboration-how-leaders-avoid-the-traps-create-unity-and-reap-big-results/</link>
         <description>Collaboration is an effort by a group to produce greater results.  

When deciding whether collaboration will produce greater results, Dr. Morten Hansen, the author of the 2009 book Collaboration*, encourages us to ask: “[Assuming we could do collaboration within our company well,] what is the potential for innovation, sales, and operations?” In other words, make it a mandate to construct a business case to determine collaboration value, taking into account: 1) Opportunity Costs. “What else could we do with the time, effort, and resources [we’re putting into this]?” and 2) Collaboration Costs. Delays, budget overruns, poor quality, and lost sales.</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=1834</guid>
         <pubDate>Mon, 30 Jul 2012 00:10:57 +0000</pubDate>
         <category>Book Reviews</category>
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         <title>The Innovator’s DNA by Clayton M. Christensen, Jeff Dyer and Hal Gregersen</title>
         <link>http://commonoutlook.com/learning/book-reviews/the-innovators-dna/</link>
         <description>The title of the book alone deserves mentioning; it is that smart. The subheading: Mastering the Five Skills of Disruptive Innovators, could have been used, but it doesn’t quite have the edge that captures—that seems to imply: “DNA can be changed!... gotta buy this right now! ....could change it during my summer vacation!” (Yes, you could—if your vacation time was 1,459,999,999,979 trillion days longer—which is how long it’s taken DNA to evolve.)</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=1795</guid>
         <pubDate>Sun, 15 Jul 2012 17:06:01 +0000</pubDate>
         <category>Book Reviews</category>
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         <title>Common Outlook recently launched a global collaboration initiative for top executives of a new client, starting in Paris.</title>
         <link>http://commonoutlook.com/news/common-outlook-recently-launched-a-global-collaboration-initiative-for-top-executives-of-a-new-client-starting-in-paris/</link>
         <description>This exciting initiative is sponsored by the CEO and proactively managed by one of the Top 5 Executives in the organization.  It is focused initially on the Top 80 executives globally.  The goal is to enhance efficient, quality of service, and bottom line results through more effective collaboration across geographies and divisions.  The engagement involves [&amp;#8230;]</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=1790</guid>
         <pubDate>Sun, 27 May 2012 18:36:50 +0000</pubDate>
         <category>Our News</category>
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         <title>Radio Interview with Fredi Liu – Malaysia</title>
         <link>http://commonoutlook.com/news/radio-interview-with-fredi-liu-malaysia/</link>
         <description>If you&amp;#8217;re itching to hear about some of the key differences between men and women in their approach to negotiation, and how those differences impact results, listen to Peter Hiddema, one of the world&amp;#8217;s most respected negotiation experts, as Freda Liu Interviews him on Radio Malaysia.</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=819</guid>
         <pubDate>Sat, 02 Apr 2011 14:07:57 +0000</pubDate>
         <category>Our News</category>
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         <title>Video Interview – HR Magazine Singapore</title>
         <link>http://commonoutlook.com/news/video-interview-hr-magazine-singapore/</link>
         <description>//www.youtube.com/watch?v=J0pf2yPEn-c Article &amp;#8211; Don&amp;#8217;t Wait Until Conflicts Arise By: Sabrina Zolkifi, Singapore Published: Mar 22, 2011 Singapore – Far too often, human resources (HR) practitioners only get called to manage a conflict when things have already gotten out of hand. Peter Hiddema, principal of Common Outlook Consulting and visiting professor of decision sciences at INSEAD, [&amp;#8230;]</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=799</guid>
         <pubDate>Tue, 29 Mar 2011 23:36:46 +0000</pubDate>
         <category>Our News</category>
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         <title>Battle of the Sexes</title>
         <link>http://commonoutlook.com/news/battle-of-the-sexes/</link>
         <description>Do men and women really negotiate differently? Who’s the better negotiator? How do non-verbal communications affect cross-gender negotiations? To get the answers to these and other questions from one of the world’s most respected negotiation experts, listen to Peter Hiddema’s succinct and lively radio interview on ‘Ask with Michelle Martin’ (Source: 938 Live Radio, MediaCorp, [&amp;#8230;]</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=796</guid>
         <pubDate>Tue, 29 Mar 2011 20:39:28 +0000</pubDate>
         <category>Our News</category>
         <enclosure length="17184569" type="audio/mpeg" url="http://commonoutlook.com/wp-content/uploads/PeterHiddemaAskInterview.mp3"/>
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         <title>“A Privilege to Give”</title>
         <link>http://commonoutlook.com/news/a-privilage-to-give/</link>
         <description>Every year at this time, Common Outlook contributes to a worthwhile charity. This year we have chosen the Toronto Foundation for Student Success: an arm’s-length charity of the Toronto District School Board. The TFSS feeds more than 100,000 hungry children in our city everyday, and it also acts as an advocate for students by initiating [&amp;#8230;]</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=648</guid>
         <pubDate>Mon, 13 Dec 2010 01:23:09 +0000</pubDate>
         <category>Our News</category>
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      <item>
         <title>Influence: The Psychology of Persuasion by Robert B Cialdini</title>
         <link>http://commonoutlook.com/learning/book-reviews/influence-the-psychology-of-persuasion-by-robert-b-cialdini/</link>
         <description>Have you ever gotten an unsolicited key-chain in the mail, and donated money to the charity that sent it? At Christmas time, have you wondered why it’s suddenly impossible to find that special toy your child wants? At some point in your life, have you found yourself wanting to keep up with “the Jones’s”? Or against your better judgment, have agreed to accept less-than favourable conditions in a negotiation?</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=602</guid>
         <pubDate>Sun, 26 Sep 2010 02:36:32 +0000</pubDate>
         <category>Book Reviews</category>
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         <title>Friend Us On Facebook.  Tweet Us On Twitter.</title>
         <link>http://commonoutlook.com/news/friend-us-on-facebook-tweet-us-on-twitter/</link>
         <description>We are pleased to announce that the Common Outlook team has joined the great social media community of Facebook and Twitter.</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=525</guid>
         <pubDate>Wed, 16 Jun 2010 11:58:41 +0000</pubDate>
         <category>Our News</category>
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         <title>Accidental Billionaires: The Founding of Facebook – A Tale of Sex, Money, Genius, And Betrayal by Ben Mezrich</title>
         <link>http://commonoutlook.com/learning/book-reviews/accidental-billionaires-2/</link>
         <description>With Peter Hiddema’s launch into Facebook, it seems only fitting we talk about Ben Mezrich’s account of how Facebook itself came into existence. His book is entitled Accidental Billionaires, and tells the story of a genius of an idea, and two best friends: Mark Zukerberg, a computer whiz; and Eduardo Saverin, a young monied scion, both of whom were socially-awkward Harvard undergrads back in 2004.</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=493</guid>
         <pubDate>Wed, 16 Jun 2010 11:49:07 +0000</pubDate>
         <category>Book Reviews</category>
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         <title>Why Your World is About to Get a Whole Lot Smaller by Jeff Rubin</title>
         <link>http://commonoutlook.com/learning/book-reviews/why-your-world-is-about-to-get-a-whole-lot-smaller-by-jeff-rubin/</link>
         <description>Transit fares in Canada's largest city recently increased by $.25 per ride. As an infrequent user of public transit (short distances in off-peak hours), I already do a calculation to compare the cost of parking with the cost of my TTC fare. I don't factor in the cost of the gasoline my car uses, I figure I'm not going too far, it can't be that much. If Jeff Rubin is correct, those days are almost over.</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=396</guid>
         <pubDate>Tue, 30 Mar 2010 02:32:23 +0000</pubDate>
         <category>Book Reviews</category>
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      <item>
         <title>Changing of the Guard</title>
         <link>http://commonoutlook.com/news/changing-of-the-guard/</link>
         <description>It’s both a sad and happy time for the team at Common Outlook. Helen Latimer, a dynamic member of the team, is leaving to focus on her writing career. During her years with us, she has established terrific relationships with our clients. For the past few weeks, she has been working closely with Penny Steen who is taking up her role. Ms Steen comes with excellent Human Resource experience, and is known for her unique ability to guide executives, middle managers, and professionals through their career, business, and life challenges.

We wish them both the very best in their new ventures.</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=393</guid>
         <pubDate>Tue, 30 Mar 2010 01:26:22 +0000</pubDate>
         <category>Our News</category>
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         <title>On the Move</title>
         <link>http://commonoutlook.com/news/on-the-move/</link>
         <description>Common Outlook is moving west, from Bayview Ave to Yonge St. staying in midtown Toronto. For visitors, we're seconds from the Davisville subway stop. Our Telephone and Fax numbers remain the same.  

The new address is: 

Common Outlook Consulting Inc.
Davisville Centre
200-1920 Yonge Street
Toronto, ON
M4S 3E2</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=280</guid>
         <pubDate>Thu, 10 Dec 2009 02:44:58 +0000</pubDate>
         <category>Our News</category>
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         <title>Happy Holidays</title>
         <link>http://commonoutlook.com/news/happy-holidays/</link>
         <description>From Winter Solstice and Christmas to just being with family, there are many ways to celebrate at this time of year. However you choose to mark the season, we send you good wishes and cheer and thank you most gratefully for your business.</description>
         <guid isPermaLink="false">http://www.commonoutlook.com/?p=273</guid>
         <pubDate>Thu, 10 Dec 2009 02:38:15 +0000</pubDate>
         <category>Our News</category>
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